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<h3> Position Summary </h3> Chief Architect Leader (US Deloitte Technology – Product Engineering) Role Overview: As the Chief Architect Leader for Deloitte's DT-US Product Engineering, you will be the visionary and driving force behind our technology strategy, pivotal in driving Product Engineering Transformation. You will be a key member of the leadership team, responsible for both strategic and tactical decisions, and accountable for delivering enterprise initiatives. Your role will encompass driving the architectural vision, strategy, and technology roadmap, overseeing system design and enterprise architecture, ensuring technical integrity, and achieving product objectives to transform various products or business areas. You will build and nurture the architecture function alongside fellow engineering leaders, drive technical strategies for the future, advocate for best practices, and mentor team members to foster a culture of innovation and excellence in architectural design. Recruiting for this role ends on April 25, 2025. Responsibilities: <ul> <li> Strategic Planning:Transform business goals into actionable strategies and roadmaps, evolving our technology blueprint and architecture to deliver incremental business value with fully automated, resilient products and platforms, while shaping the technical vision and architectural strategy to achieve business goals and contribute to the overall firm’s technical vision.</li> <li> Technical Leadership:Design long-term, resilient, secure and scalable technology architectures with a focus on AI, while engaging in hands-on architecture design, architectural reviews, and technical mentorship to ensure innovative and practical solutions.</li> <li> Team Leadership: Own and drive the architecture practice, focusing on recruiting and managing hands-on architects and engineering leaders to build a high-performing team. Lead by example and model the way of a true engineer - by showcasing examples of tackling complex architectural challenges, leading critical projects, conducting technical workshops and providing real-time solutions.</li> <li> Innovation and Thought Leadership:Identify and recommend new technology trends impacting Product Engineering, lead innovation activities, support and evolve enterprise platform capabilities, and showcase work externally through conferences, white papers, and industry publications.</li> <li> Mastery in Craft:Spearhead engineering strategy initiatives and continuous improvement, showcasing their passion for technology and architecture, continuously upskilling, sharing insights, and fostering a culture of learning and innovation.</li> <li> Strategic Vision and Executive Collaboration: Advocate and communicate a shared technology vision across the enterprise while collaborating with executives to define and implement transformation strategies.</li> <li> Stakeholder Management:Engage with stakeholders to manage complex products, drive priorities, and manage expectations to ensure seamless co-creation between stakeholders, product, experience and engineering team to enable business goals.</li> </ul> The Team: US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. Qualifications and Required Skills: Educational Background A bachelor’s degree in computer science, or a related discipline. An advanced degree (e.g., MS) is preferred but not required. Experience is the most relevant factor. Experience <ul> <li>20+ years of hands-on software engineering experience at the enterprise level, including start-ups, architecting, designing, coding, deploying and operating products &amp; platforms.</li> <li>5+ years of experience with driving technology vision, strategy, research and roadmap.</li> <li>10+ years of experience with cloud-native engineering, using FaaS/PaaS on multiple cloud hyper-scalers like Azure, AWS, and GCP.</li> <li>5+ years in data engineering and AI/ML creating production-grade applications with exposure to GenAI</li> </ul> Technical Expertise <ul> <li>Strong fullstack experience in various frontend, backend, integration and COTs applications such as Angular, React, NodeJS, .NET Core/C#, Java, Mulesoft, SAP, ServiceNow, Salesforce</li> <li>Deep experience with Big-data technologies such as SQL/NoSQL, Python/R, MS Stack, Mobile, RPA, D&amp;A.</li> <li>Strong experience in DevSecOps driving multiple daily product deployments using full automation from code check-in to production deployment with all quality checks through SDLC lifecycle</li> <li>Strong SRE experience to fully automate operations with smart monitoring, proactive issue detection and seamless recovery</li> <li>In-depth understanding of Agile methodologies, XP, Lean, SAFe, ITSM, GRC, GDPR, SOC2.</li> </ul> Communication and Influencing Skills <ul> <li>Excellent interpersonal and organizational skills, with the ability to handle diverse situations, multiple initiatives, complex projects, and changing priorities, driving the vision with passion, empathy, and care.</li> </ul> Limited immigration sponsorship may be available Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $145,000 to $260,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> EA_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

Chief Architect Leader

<h3> Position Summary </h3> Benefits Specialist (Health and Welfare) Work you’ll do This role is responsible for performing, assisting, and/or managing day-to-day workflows, processes, and special projects related to Deloitte’s health and welfare programs. <ul> <li>Provide support to the Rewards, Recognition and Well-being (RRWB) team in the administration and operations of the Health and Welfare programs.</li> <li>Support the Office of General Counsel for benefit verification and plan document requests.</li> <li>Assist and/or manage portions of the implementation of new plans, programs, and changes to plans.</li> <li>Support compliance activities related to Employee Retirement Income Security Act (ERISA), including the preparation of reports and filings required by federal and state agencies such as the Internal Revenue Service, Department of Labor, insurance commissioners and other regulatory agencies.</li> <li>Assist with case escalations including coordination with vendors and communicating to the employee.</li> <li>Perform data audits and validation tasks to ensure system accuracy.</li> <li>Assist in Health Savings Account administration including funding process, error reports, issue resolution, and audits.</li> <li>Provide support to Contact Center and other internal teams related to the administration of health and welfare programs.</li> <li>Complete industry surveys and provide analysis of results to make general recommendations.</li> <li>Provide support related to acquisition reviews and onboarding process.</li> </ul> Recruiting for this role ends on 2nd May The team The Rewards, Recognition and Well-being (RRWB) Talent team guides the firm’s mission of providing a distinctively Deloitte experience through comprehensive rewards that empower professionals to thrive mentally, physically, and financially – and live their purpose. The RRWB team listens to our leaders, our people, and the market to identify the best ways to pay, recognize, provide benefits, support well-being, and embolden strong psychological health and performance to deliver a valued talent experience. Qualifications Required: <ul> <li>Bachelor's degree or equivalent experience</li> <li>Minimum two (2) years of experience in Benefits Administration</li> <li>Willingness to travel up to 20%</li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li> </ul> Preferred: <ul> <li>Strong written and verbal communication skills</li> <li>Strong PowerPoint and Excel skills</li> <li>Ability to interact with others in a professional environment</li> <li>Ability to work in a virtual team environment with a client service focus</li> <li>Ability to handle confidential and sensitive information with discretion</li> <li>Ability to manage competing priorities against multiple deadlines</li> </ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $49,400 to $91,000. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> EA_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Benefits Specialist (Health & Welfare)

<h3> Position Summary </h3> A Lead Product Manager is an expert individual contributor responsible for ensuring a product’s value and viability within a product line. This role involves leading empowered, cross-functional product teams to solve complex customer problems that align with strategic business needs. The Lead Product Manager is accountable for the product’s success, from vision to execution, and collaborates closely with various functions and stakeholders to deliver valuable, viable, usable, and feasible solutions. The Lead Product Manager plays a crucial role in ensuring the success of our most strategic, complex products by balancing customer needs with business objectives. This role requires a blend of strategic vision, analytical skills, and collaborative teamwork to deliver valuable, viable, usable, and feasible solutions. It demands a high degree of experience and expertise in the modern product management craft and a drive for continuous improvement. Recruiting for this role ends 5/31/25 Key Responsibilities <ol> <li>Product Accountability</li> <ul> <li>Responsible and accountable for the product's value and viability, including profit and loss</li> <li>Formulate and achieve Key Performance Indicators (KPIs) for identified problems to solve.</li> <li>Drive strategy-aligned solutions to achieve product profit and loss objectives.</li> <li>Measure KPIs and analyze outcomes to inform future strategies.</li> </ul> <li>Vision and Strategy</li> <ul> <li>Co-create, own, and evangelize the product vision, strategy, and roadmap.</li> <li>Align product objectives with the product line and business goals.</li> <li>Co-create in collaboration with business stakeholders, engineering, experience, and delivery.</li> </ul> <li>Market and User Engagement</li> <ul> <li>Conduct user research and competitive analysis.</li> <li>Engage the team with users and stakeholders through continuous research and direct interactions.</li> <li>Collaborate and guide the team toward solutions that address priority user and business needs.</li> </ul> <li>Collaboration and Teamwork</li> <ul> <li>Work side-by-side with cross-functional (business, engineering, experience, and delivery) team members to achieve KPI outcomes.</li> <li>Promote a product operating model that emphasizes outcomes over output (minimize overproduction while maximizing value).</li> <li>Build empowered teams and product communities who exhibit collective product ownership.</li> </ul> <li>Continuous Improvement</li> <ul> <li>Remove obstacles for the team and ensure smooth flow of continuous value achievement.</li> <li>Promote and drive rapid, emergent, and ongoing learning and adaptation to meet objectives.</li> <li>Drive innovation and improvement of the process to drive out waste and accelerate value achievement</li> <li>Spread knowledge and best practices within the product vertical community.</li> </ul> </ol> The successful candidate will possess and/or have the: <ul> <li>Experience being accountable for value and viability results for an empowered product team.</li> <li>Proven accountability for value, viability and P&amp;L objectives for a product.</li> </ul> <ul> <li>Demonstrated experience in modern product craft of delivering the right thing, in the right way, at the right time.</li> <li>Ability to analyze data and derive actionable insights.</li> </ul> <ul> <li>Innovative and experimental approach to solving complex problems.</li> <li>Clear and effective communication with team members, stakeholders, and customers.</li> <li>Ability to lead and inspire cross-functional teams, fostering collaboration and collective movement toward product goals.</li> <li>Deep understanding of customer needs and engagement patterns, driving teams to deliver solutions that customers love and that work for the business.</li> <li>Ability to develop and execute a strategic vision for the product, aligning it with broader business objectives.</li> <li>Expert analytical and problem-solving skills.</li> <li>Exceptional communication and collaboration abilities.</li> <li>Ability to influence at all organizational levels through inclusion and leadership.</li> <li>Detail-oriented, organized, and visionary.</li> <li>Learning-forward, experimental, and value-oriented mindset.</li> <li>Customer-centric methods and practices.</li> <li>Expert in modern product management craft and domain (tools, methods, and practices).</li> <li>Ability to navigate complexity and uncertainty.</li> <li>Broad knowledge across multiple business areas.</li> <li>Quick to reach expert-level knowledge within the product domain being served.</li> </ul> <ul> <li>Strong leadership capabilities.</li> <li>Customer-centric mindset.</li> <li>Ability to work as an individual contributor in a collaborative, cross-functional team.</li> <li>Humble, curious, and learning-forward mindset.</li> <li>Favor small step action and evidence over detailed upfront planning and precision aiming.</li> <li>Experience with lean solutions and rapid, inexpensive experimentation to emerge the right thing, in the right way, at the right time.</li> <li>High levels of continuous customer and user engagement.</li> </ul> The Team US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, lean, cost-effective model that harnesses early user outcomes in a way that optimizes business impact. To enable this vision, we leverage a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. Qualifications Required: <ul><ul> <li>Bachelor’s degree in business, Marketing, Engineering, or a related field.</li> <li>8+ years of proven experience in product management or related roles.</li> <li>Limited immigration sponsorship may be available</li> <li>Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve</li> </ul></ul> Preferred: <ol><ul> <li>An MBA or related advanced degree is beneficial.</li> <li>15+ years of experience in product management or related roles.</li> </ul></ol> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,700 to $243,700. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> EA_ITS_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte Technology |Product Engineering |Product Manager Path | Lead Product Manager

Business Manager, Strategy (Remote-Eligible)This position is in the Strategy team of the newly formed SIBC&amp;P (Software, International, Business Cards &amp; Payments) division at Capital One. The candidate will work closely with leadership in each line of business to solve some of our toughest challenges and develop delightful experiences for our millions of customers. Projects focus primarily on formulating enduring and profitable growth and value enhancement strategies, while working within the business to ensure follow through.Summary: As a Business Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: <ul> <li>Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands </li> <li>Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics </li> <li>Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies </li> <li>Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis </li> </ul><ul> <li>Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently </li> <li>Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability </li> <li>Strategic &amp; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing &amp; credit risk management </li> <li>Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business </li> <li>Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills </li> <li>Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment </li> <li>Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus </li> </ul>BasicQualifications: <ul> <li>Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) </li> <li>At least 2 years of experience in analysis </li> </ul>Preferred Qualifications: <ul><li>Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering </li></ul><ul> <li>5+ years of experience in analysis </li> <li>2+ years of experience in financial services </li> <li>1+ year of experience in consulting </li> </ul>Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $144,000 - $164,400 for Business Manager McLean, VA: $158,400 - $180,800 for Business Manager New York, NY: $172,800 - $197,200 for Business Manager San Francisco, CA: $172,800 - $197,200 for Business Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Business Manager, Strategy (Remote-Eligible)

<h2>Job Description</h2>Zendesk’s award-winning Product Marketing team is looking for a Sr. Manager, Product Marketing: Contact Center to help drive Zendesk’s GTM and product initiatives. This role is responsible for supporting a wide variety of PMM functions including research, messaging and positioning, GTM support, enablement and partnership across multiple organizations to achieve the company goals. You will support and partner with a cross-functional team tied to all the GTM organizations in our business and will work closely with senior leaders in sales, marketing, and product. You are also passionate about ‘rolling your sleeves up’ and working cross-functionally with a broad set of stakeholders to get things done. Reporting to the Senior Director of PMM, this role requires regular communication with Zendesk’s global teams in time zones around the world.Responsibilities:<ul> <li>Developing fundamental insights of our market, customers, key buyers, and competitors </li> <li>Apply market insights and research to drive unique messaging &amp; positioning to differentiate Zendesk in a crowded marketplace</li> <li>Develop fundamental sales enablement assets. Bring learnings from research to drive more effective training &amp; assets.</li> <li>Bring innovative ideas to up-level deliverables or improve processes.</li> <li>Subject matter expert for their discipline who works cross-functionally to accomplish goals. </li> <li>Work closely with Product to launch new features, update roadmaps and create GTM materials</li> <li>Work closely with teams and leaders to develop, operationalize, and execute marketing activities related to the strategy</li> <li>Work with teams working in Field Sales, Marketing, Partner Sales, and Post-Sales Services </li> <li>Support cross-functional efforts including long-range planning and matrixed regional programs</li> <li>Help maintain internal alignment with other parts of the company including Product, Finance, IT, and HR</li> <li>Support strategic updates and presentations for E-Staff and other key stakeholders </li> <li>Plus, additional duties that might be assigned by your manager from time-to-time, including duties that might not be specific to competitive analysis, messaging and positioning.</li> </ul>Skills and Experience:<ul> <li>8+ years experience in Product Marketing, preferably for a CCaaS or company that provides contact center software to enterprise companies</li> <li>Strong business skills and knowledge.</li> <li>Must have an understanding of the contact center industry and customer service platforms that support that industry.</li> <li>Articulate and very skilled at storytelling in a simple straightforward way.</li> <li>Superior analytical and problem-solving skills with a focus on attention to detail, pattern recognition, insight generation, and ability to process information quickly to deliver against tight deadlines</li> <li>Executive presence and ability to engage with senior leadership in a constructive and collaborative manner</li> <li>Willingness to go beyond strategy in order to support execution and realization</li> <li>Determination to focus on outcomes and be self-motivated and directed</li> <li>A customer-first mentality</li> <li>BA/BS or equivalent</li> </ul>Nice to haves:<ul><li>Familiarity with AWS and Amazon Connect</li></ul>The US annualized base salary range for this position is $148,000.00-$222,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Zendesk

Senior Product Marketing Manager, Contact Center

Advertiser Promotion Integration Product Manager: Capital One Shopping (Remote - Eligible)We are looking for a Product Manager to join our growing team in Capital One Shopping. If you have a remarkable ability to use data to tell a story, form a hypothesis and define metrics to identify the success of product initiatives - this is the role for you!Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for youWhat we are looking for:<ul> <li>A knowledge and passion for emerging technologies (API's, Big Data, Native UI's) to incorporate into building great products</li> <li>Use SQL to build a data-back strategy, identify insights, and troubleshoot issues</li> <li>Own day to day setting and monitoring of KPIs - requires strong SQL/data analysis skills</li> <li>Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team</li> <li>Proficiency in handling large data files using SQL, Python, and/or R</li> <li>Own day to day operations of product, including identifying bugs or leverage opportunities via comprehensive understanding of data</li> <li>A product centric mindset to take a product from ideation to production and continually iterate improvements</li> <li>A customer-first mindset</li> <li>A strategic thought leader who can create a compelling vision and story to present to senior executives and inspire direct and partner teams</li> <li>A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging</li> <li>Creating and maintaining a healthy team culture through thoughtful leadership </li> <li>Results focused and able to manage and prioritize multiple projects simultaneously</li> <li>Identify, prioritize, and launch innovative, merchant focused products that drive revenue and customer value</li> </ul>What you’ll do:<ul> <li>Lead multiple teams of software and data engineers to design and deliver data platform features for internal users</li> <li>Understand the enterprise data requirements and ensure the system’s compliance with enterprise patterns</li> <li>Relentlessly push to understand user and stakeholder needs and ensure they are considered in prioritization and trade-off discussions</li> <li>Create a vision and roadmap for your product that addresses stakeholder needs </li> <li>Partner with analysts, data scientists, designers, engineers, and others to continuously refine the roadmap and harvest insights from experiments and product launches</li> <li>Build and maintain strong relationships with leaders and stakeholders that depend on the capabilities and performance of our platforms</li> </ul><ul><li>Define, socialize, and monitor key performance indicators to understand the evolution and success of the project</li></ul>Basic Qualifications:<ul> <li>Bachelor’s Degree or military experience</li> <li>At least 3 years of experience in digital product management</li> <li>At least 3 years experience working with SQL</li> </ul>Preferred Qualifications:<ul> <li>Bachelor’s Degree in Computer Science or Engineering</li> <li>MBA or Master’s degree</li> <li>5+ years of experience translating business strategy and analysis into consumer facing digital products</li> </ul>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.Capital One is open to hiring a Remote Employee for this opportunity. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $144,000 - $164,400 for Manager, Product Management McLean, VA (Hybrid On-Site): $158,400 - $180,800 for Manager, Product Management San Francisco, California (Hybrid On-site): $172,800 - $197,200 for Manager, Product Management New York City (Hybrid On-Site): $172,800 - $197,200 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Sales Territory: $144,000 - $164,400 for Manager, Product Management New York, NY: $172,800 - $197,200 for Manager, Product Management Remote (Regardless of Location): $144,000 - $164,400 for Manager, Product Management McLean, VA: $158,400 - $180,800 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Advertiser Promotion Integration Product Manager: Capital One Shopping (Remote - Eligible)

<h3> Position Summary </h3> As a Senior Risk Specialist, Insider Risk Program, you will join a fast-paced, highly visible team charged with protecting the brand and reputation of the Deloitte US Firm. The Insider Risk team leverages cutting-edge technologies to detect, deter, and mitigate against all types of insiders. As a part of the team, you will be responsible for identifying high-risk behaviors, supporting training initiatives, and offering innovative solutions to protect the Firm’s most valuable assets. Recruiting for this role ends on May 16th, 2025. Work you’ll do Key responsibilities of this position include protecting Deloitte people, data, and information systems by leveraging a User Behavioral Analytics Tool to investigate insider threat risk indicators: <ul> <li>Apply program management skills to contribute to the daily operations of a mature insider threat program.</li> <li>Support highly visible, small team in day-to-day responsibilities: conduct data analysis, develop reporting and presentation content.</li> <li>Conduct in depth analysis of information received from various data sources: assemble, correlate, evaluate, and assess information concerning insider threats to personnel, confidential information, and information systems.</li> <li>Technical application: leverage a user behavioral analytics tool to develop a holistic understanding of potential high-risk employee behavior.</li> <li>Enhance the tool: research, organize, and facilitate data ingestion for new data feeds including data field mapping.</li> <li>Ability to troubleshoot the root causes of issues, develop solutions, document, and communicate findings.</li> <li>Conduct testing across multiple environments to validate new functionality or fixes for issues.</li> </ul> The successful candidate will possess: <ul> <li>Ability to work in multidisciplinary environment: collaborate with a variety of stakeholders to resolve investigations and mitigate risk.</li> <li>Strong written and presentation skills: develop briefings for key stakeholders based on trend analysis and identifying new opportunities for program maturation.</li> <li>Technical aptitude and willingness to learn.</li> <li>Possess high quality analytical, investigative, and problem-solving skills.</li> <li>Excellent verbal and written business communication skills.</li> <li>Excellent organizational and time management skills.</li> <li>Attention to quality and detail a must.</li> <li>Ability to apply critical thinking in evaluating different scenarios.</li> <li>Ability to handle confidential and sensitive information with appropriate discretion.</li> <li>Ability to prioritize work and operate independently; know when to seek guidance.</li> <li>Ability to organize and manage multiple projects simultaneously.</li> </ul> The team The Insider Risk Program resides within the Deloitte U.S. Firm’s Confidentiality and Privacy Office. The Confidentiality and Privacy Office is part of the Risk and Brand Protection organization within Deloitte LLP The Insider Risk Program is a part of Deloitte’s Enabling Areas within the Risk and Brand Protection group under Confidentiality and Privacy. This role is not client facing; we support our client-facing professionals in delivering high-quality trusted service to our clients. Qualifications Required: <ul> <li>Bachelor’s Degree is required</li> <li>Understanding of insider threat principles, programs, and analytical work</li> <li>Background or exposure to investigative processes</li> <li>Experience with technical implementation, data source ingestion, testing, and/or systems operations</li> <li>Exposure to cyber security applications, tools, and/or software </li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li> <li>Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve</li> </ul> Preferred: <ul> <li>SDLC, agile methodology, and implementations</li> <li>Experience in confidentiality, privacy, or security fields</li> <li>Experience with O&amp;M or troubleshooting issues</li> <li>Experience or use of Behavioral Analytical tools</li> <li>Knowledge of integrating data feeds and validating data ingestion</li> <li>Ability to conduct detailed testing and understanding of testing cycles</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $66,200-$121,800. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Insider Risk Sr Specialist

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. JOIN OUR COMPLIANCE DREAM TEAM! Are you and your colleague passionate about navigating the complexities of health and welfare compliance? The team is seeking a dynamic duo to join as VP, Compliance and Compliance Analyst. VP, Compliance The VP, Compliance will provide expert health and welfare compliance support to Employee Benefits Sales Executives and Client Service teams. Responsibilities include researching and reviewing federal, state, and local laws, offering training to enhance the skills and knowledge of client service teams, and assisting in client compliance education and implementation. The VP, Compliance will ensure clients remain informed and compliant with all applicable laws, including the Affordable Care Act, while demonstrating exceptional research, leadership, business, and client relations skills. Compliance Analyst The Compliance Analyst will focus on standardizing processes across various service teams to promote accountability and implement compliance safeguards. Acting as a liaison between the Employee Benefits Compliance Team and Relation’s Operations and Service teams, this position will provide proactive support to ensure adherence to relevant laws, regulations, and internal policies. This role is crucial in ensuring compliance with relevant laws, regulations, and internal policies. Together, the VP, Compliance and Compliance Analyst will form a powerhouse team, leveraging their existing synergy to drive compliance excellence and support clients' success. ***We are also open to candidates who may not currently be working together but are passionate about team collaboration. A GLIMPSE INTO YOUR DAY<ul> <li>Manages, designs, develops, and completes compliance projects to ensure that our internal teams and clients are meeting the requirements of various federal, state and local laws.</li> <li>Stays updated with federal, state, and local regulations such as HIPAA and ACA.</li> <li>Manage and investigate compliance related incidents and breaches, ensuring proper documentation and reporting to appropriate authorities.</li> <li>Provides guidance, clear insight, and recommendations to effectively and efficiently achieve compliance with Federal, state and local requirements.</li> <li>Conducts compliance reviews for new clients during onboarding and provides guidance where necessary in collaboration with internal teams.</li> <li>Conducts regular audits and reviews of organizational practices to ensure compliance with regulatory standards.</li> <li>Performs risk assessments to identify potential compliance issues and recommends corrective actions.</li> <li>Prepares comprehensive reports on compliance activities, findings, and outcomes.</li> <li>Plans, organizes, and prioritizes work in a well-organized manner.</li> <li>Conducts research to respond to ad-hoc client inquiries. </li> <li>Works closely with internal and external partners to ensure that all practices align with applicable laws and regulations.</li> <li>Recommends process improvements as needed.</li> <li>Special projects and other duties as assigned.</li> </ul>WHAT SUCCESS LOOKS LIKE IN THIS ROLE<ul> <li>A Life Accident and Health License from state of domicile is required within 3 months of hire and must be maintained thereafter.</li> <li>2+ years of healthcare compliance, auditing, risk management or equivalent combination of education and job-related experience.</li> <li>In-depth understanding of healthcare laws and regulations.</li> <li>Outstanding interpersonal and communication skills are required to maintain effective relationships with clients, team members, and others.</li> <li>Ability to conduct audits and risk assessments.</li> <li>Proficiency in in data analysis and reporting.</li> <li>Advanced skills in Microsoft Office (primarily Excel, PowerPoint and Word). Must be computer literate with the ability to learn new software applications, such as online agency management systems.</li> <li>Excellent presentation skills for both in-person and teleconference/webinar sessions. Works cross-functionally and at all levels as both a self-starter and in a team environment.</li> <li>Think critically, creatively, analytically, and with sound judgment to develop and provide comprehensive, in-depth compliance analyses and ad hoc projects.</li> <li>Simultaneously manage multiple assignments while maintaining composure, good judgment, and commitment to deadlines.</li> <li>Drive and influence projects from start to finish with minimal oversight and little or no authority.</li> <li>Willingness to adhere to all principles of confidentiality.</li> <li>Customer focused, high integrity, excellent work ethic.</li> <li>Must value operating in a collaborative work environment.</li> <li>Ability to show initiative, good judgment, and resourcefulness.</li> <li>Ability to work independently and on a team.</li> </ul>WHY CHOOSE RELATION?<ul> <li>Competitive pay.</li> <li>A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. </li> <li>Career advancement and development opportunities.</li> </ul>.Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. .$65,000.00 - $85,000.00

Relation Insurance

Compliance Analyst

<h2>WHO WE ARE</h2> Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. <h2>WHAT WE’RE LOOKING FOR</h2> We are seeking individuals with a strong drive for success, a passion for continuous learning and growth, and the ability to consistently deliver exceptional results to fill the role of Account Manager. The Account Manager manages the client relationships and strategically assists with technical and complex insurance needs to ensure a high level of client retention. They have full binding authority with various insurance companies and remain knowledgeable of advances in the insurance business as well as keeping abreast of the types of insurance products available. <h2>WHAT YOU'LL BE DOING</h2> <ul> <li>Serves as main point of contact for the client. </li> <li>Assists with the strategic design of insurance plans for clients.</li> <li>Acts as field underwriter and authorized representative of the insurance carriers in order to determine whether or not coverage should be bound. Binds coverage as appropriate.</li> <li>Strategically assists in the remarketing of renewals to ensure a high level of account retention.</li> <li>Oversees the preparation of proposals for the client, including, but not limited to submissions, loss evaluations and risk analysis to ensure timely and accurate quotations and policies. </li> <li>Prepares summaries of insurance and schedules. Supports client needs by accurately producing binders, certificates, policies, endorsements and other related items. </li> <li>Assures policies are accurate and renewed in a timely manner.</li> <li>Assists clients in submitting first reports of claims by obtaining adjusters and/or arranging a visit from a member of the claims team. </li> <li>Reviews policy audits and verifies their accuracy. </li> <li>Reviews cancellations and determines reason for cancellation requests with an attempt to save client accounts, as appropriate, while maintaining the company’s financial equity.</li> <li>Stays abreast of industry information, new products, legislation, coverage and technology.</li> <li>Recommends process improvements as needed.</li> <li>Quickly identifies and resolves complex client service issues.</li> <li>Other duties and projects as assigned.</li> </ul> <h2>WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE</h2> <ul> <li>A Property and Casualty License from state of domicile is required and must be maintained with preference given to individuals that have insurance designations (e.g. CISR, CIC, CPCU).</li> <li>College degree preferred. </li> <li>3-5 years’ account management experience in the insurance industry in personal lines of coverage is required.</li> <li>In-depth understanding of advanced personal lines of coverage with the ability to advise clients concerning their complex insurance needs. Personal Lines experience, helpful.</li> <li>Proficient skills in Microsoft Office (primarily Excel and Word). Must be computer literate with the ability to learn new software applications.</li> <li>Must have a valid driver’s license, the ability to travel to client sites and a reliable source of transportation. </li> <li>Excellent written and verbal communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others.</li> </ul> <h2>WHY CHOOSE RELATION?</h2> <ul> <li>Competitive pay.</li> <li>A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. </li> <li>Career advancement and development opportunities.</li> <li>Paid training and continuing education to obtain/maintain your insurance license.</li> </ul> .Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. .$65,000.00 - $70,000.00

Senior Account Manager, High Net Worth - Personal Lines

Rewards Redemption Product Manager, Shopping (Remote-Eligible)We are looking for a Product Manager to join our growing team in Capital One Shopping. If you have a remarkable ability to use data to tell a story, form a hypothesis and define metrics to identify the success of product initiatives - this is the role for you!Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for youWhat we are looking for:<ul> <li>A knowledge and passion for emerging technologies (API's, Big Data, Native UI's) to incorporate into building great products</li> <li>Use SQL to build a data-back strategy, identify insights, and troubleshoot issues</li> <li>Own day to day setting and monitoring of KPIs - requires strong SQL/data analysis skills</li> <li>Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team</li> <li>Proficiency in handling large data files using SQL, Python, and/or R</li> <li>Own day to day operations of product, including identifying bugs or leverage opportunities via comprehensive understanding of data</li> <li>A product centric mindset to take a product from ideation to production and continually iterate improvements</li> <li>A customer-first mindset</li> <li>A strategic thought leader who can create a compelling vision and story to present to senior executives and inspire direct and partner teams</li> <li>A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging</li> <li>Creating and maintaining a healthy team culture through thoughtful leadership </li> <li>Results focused and able to manage and prioritize multiple projects simultaneously</li> <li>Identify, prioritize, and launch innovative, merchant focused products that drive revenue and customer value</li> </ul>What you’ll do:<ul> <li>Lead multiple teams of software and data engineers to design and deliver data platform features for internal users</li> <li>Understand the enterprise data requirements and ensure the system’s compliance with enterprise patterns</li> <li>Relentlessly push to understand user and stakeholder needs and ensure they are considered in prioritization and trade-off discussions</li> <li>Create a vision and roadmap for your product that addresses stakeholder needs </li> <li>Partner with analysts, data scientists, designers, engineers, and others to continuously refine the roadmap and harvest insights from experiments and product launches</li> <li>Work with sales team to solicit direct feedback from partners and build monetization strategy</li> <li>Build and maintain strong relationships with leaders and stakeholders that depend on the capabilities and performance of our platforms</li> </ul><ul><li>Define, socialize, and monitor key performance indicators to understand the evolution and success of the project</li></ul>Basic Qualifications:<ul> <li>At least 3 years of experience working in Product Management</li> <li>At least 3 years of experience with SQL</li> <li> Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: <ul> <li>A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)</li> <li>A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration</li> </ul> </li> </ul>Preferred Qualifications:<ul> <li>Experience translating business strategy and analysis into consumer facing digital products</li> <li>Experience taking products “from zero to one” in a greenfield space</li> </ul>Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.Capital One is open to hiring a Remote Employee for this opportunity.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York, NY: $172,800 - $197,200 for Manager, Product Management Remote (Regardless of Location): $144,000 - $164,400 for Manager, Product Management McLean, VA: $158,400 - $180,800 for Manager, Product Management San Francisco, CA: $172,800 - $197,200 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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