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John Zink, a Koch Engineered Solutions company, is looking to add an Applications Engineer to our team. This position is located in Tulsa, OK. The Applications Engineer will be expected to have a strong technical ability connected to the selection and implementation of Boiler Burners and adjacent solutions. This role focuses on direct ownership of high value customer engagement, requiring strong economic thinking skills around marginal analysis and risk evaluation, to develop value proposition and influence key decision makers. What You Will Do · Lead formal and informal presentations to progress high level knowledge sharing around technologies and operating practices. · Engage in discussions with a global customer base to better understand their equipment needs. · Coordinate with multiple John Zink and Koch Engineered Solutions business offices to find creative solutions that best meet the customer’s needs. · Collaborate with a diverse team of engineers to develop the technical and commercial proposal that communicates the value of our proposed solution. · Work with the equipment execution team to ensure the equipment is built in compliance with customer specifications and expectations. · Develop commercial proposals based upon applications of our technical solutions. The Experience You Will Bring Requirements (Basic Qualifications): · Experience with process design or technical sales · Experience working cross functionally with sales and engineering teams · Willing to travel up to 20%, both domestic and international What Will Put You Ahead · Three (3) years of applications engineering, technical sales, project management or business development experience · Experience working with controls systems solutions · Experience working in the Petrochemical or Refining industries · Experience with pricing strategy, negotiating contracts, etc. · Experience working with a global customer base · Bachelor’s degree in Mechanical, Electrical, Chemical, Technology Engineering, or other relevant technical degree or 5+ years of closely related experience in the combustion industry At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. #LI-RP3 Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy <a href="https://jobs.kochcareers.com/pages/culture" target="_blank">here</a>. Who We Are As a Koch Engineered Solutions company, John Zink Hamworthy Combustion (JZHC) is a global leader in emissions control and a pioneer in modern Smart Combustion™solutions. Our research and development facilities make up the largest testing complex of its kind. Additionally, our worldwide service organization is the largest, most technically advanced team of its kind. We provide solutions to capture emissions, destroy pollutants, manage waste and heat vital processes to help industries operate more cleanly and efficiently. At Koch, employees are empowered to do what they do best to make life better. Learn how our <a href="https://www.kochind.com/about/business-philosophy" target="_blank">business philosophy</a> helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: <a href="http://www.kochcareers.com/doc/Everify.pdf" target="_blank">http://www.kochcareers.com/doc/Everify.pdf</a>

Koch Industries

Applications Engineer, Boiler Burners

Internal Employees | <a href="#">Apply Here</a> This website uses cookies and other tracking technologies to enhance site navigation, analyze site usage, and assist in our marketing efforts. By clicking “Accept Cookies” you consent to our use of cookies and other tracking technologies on our website, and the disclosure of the tracking data to our third-party/advertising and analytics partners for the purposes listed above. To change your cookie preferences, please click “Cookie Settings.” For more information, see our Cookie Notice and Privacy Notice.<a href="https://na.panasonic.com/cookie-policy" target="_blank">Cookie Policy</a> Your Opt Out Preference Signal is Honored <h2 id="ot-pc-title">Cookie Settings</h2> This website uses cookies and other tracking technologies to enhance site navigation, analyze site usage, and assist in our marketing efforts. By clicking “Accept Cookies” you consent to our use of cookies and other tracking technologies on our website, and the disclosure of the tracking data to our third-party/advertising and analytics partners for the purposes listed above. To change your cookie preferences, please click “Cookie Settings.” For more information, see our Cookie Notice and Privacy Notice <a href="https://na.panasonic.com/cookie-policy" target="_blank">More Information</a> <h3 id="ot-category-title"> Manage Consent Preferences</h3> <h4 id="ot-header-id-C0001">Strictly Necessary Cookies</h4> Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. <h4 id="ot-header-id-C0003">Functional Cookies</h4> Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. <h4 id="ot-header-id-C0002">Performance Cookies</h4> Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. <h4 id="ot-header-id-SPD_BG">Sale of Personal Data</h4> Sale of Personal Data Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link. If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences. <ul><li> <h5>Targeting Cookies</h5> Switch Label These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. </li></ul> <ul><li> <h5>Ad Personalization</h5> Switch Label These cookies collect information related to users' ad personalization preferences for Google's advertising network. </li></ul> <h3>Cookie List</h3> checkbox label label Consent Leg.Interest checkbox label label checkbox label label checkbox label label <a href="https://www.cookiepro.com/products/cookie-consent/" target="_blank"></a>

Hussmann

Installation Technician I

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview You may be eligible for a sign on bonus of up to $11,000. You may be eligible for relocation assistance. Join our team as a day shift, full-time, Respiratory Therapist in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul><li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li></ul> <ul><li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li></ul> <ul><li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li></ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities <ul> <li>Collaborates with health care team members in planning patient care</li> <li>Verifies orders and administers aerosolized medication, bronchial hygiene, volume expansion, oxygen &amp; medical gas therapy</li> <li>Performs ventilator management, weaning, wave form graphic interpretation; airway management (intubation, extubating, trach tube change and care)</li> <li>Performs arterial blood gas sampling &amp; analysis</li> <li>Educates patient and mentors/precepts new employees, students, and peers</li> <li>Location Specific: Assisting in invasive &amp; noninvasive procedures, Cardiac Service procedures &amp; Pulmonary Diagnostic Testing</li> <li>Completion of patient care, documentation, and education</li> <li>Promotes current and accurate electronic orders, charting and charging</li> <li>Promotes high level of patient safety (Medication Safety, NPSG, etc.)</li> </ul> Qualifications Job Requirements: <ul> <li> Graduate of an accredited respiratory therapy education program (CoARC or CAAHP) with minimally 20 quarter hours of science </li> <li>NBRC credential as a CRT or RRT</li> <li>Active Oklahoma Respiratory Care Professional License as outlined by the OK Medical Board.</li> <li>BLS on start date. Must obtain ACLS, within 6 months of hire</li> </ul>

Hillcrest Healthcare System

Respiratory Therapist

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a day shift, PRN, Neonatal Intensive Care Unit (NICU) Registered Nurse (RN) in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li>People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.</li> <li>Make Healthcare Better: We use advanced technology to support our team and enhance patient care.</li> </ul> Get to Know Your Team: <ul><li>Hillcrest Hospital South is a full-service 180-bed hospital providing a wide range of inpatient and outpatient services using state-of-the-art technology in a friendly community setting. Consistent performance has helped the hospital be nationally recognized for patient safety.</li></ul> Responsibilities The Registered Nurse is a professional caregiver who assumes responsibility and accountability for a group of patients for a designated time frame. She or he provides direct care to these patients via the nursing process, the environmental/instrumentation and management of other health care team members. Qualifications Job Requirements: <ul> <li>Graduate from an accredited school of nursing</li> <li>Current Registered Nurse license in Oklahoma</li> <li>Basic Life Support (BLS) Certified</li> <li>Neonatal Resuscitation Program (NRP) </li> </ul>

Registered Nurse / RN NICU

<h1>About Great Question</h1> Great Question is on a mission to help businesses build better products by making customer research fast, easy, and scalable. We’re a Series A B2B SaaS company backed by top-tier investors and trusted by leading brands like Gusto, Miro, Brex, and Canva.Our all-in-one research platform enables teams to recruit participants, run interviews and surveys, and analyze insights — all in one place. As we enter the era of AI, we’re pioneering automated qualitative analysis to help teams turn customer feedback into actionable insights faster than ever.We’re a remote-first, customer-obsessed team committed to helping product teams deeply understand and serve their users. Learn more at<a href="https://greatquestion.co/" target="_blank"> </a><a href="http://greatquestion.co" target="_blank">greatquestion.co</a>.<h1> About The Role </h1> Great Question is growing fast — and we’re ready to bring on our first VP of Engineering to help scale our team, systems, and technical foundation for what’s next. You’ll help turn a strong product and ambitious roadmap into a durable, high-performing org.You’ll work closely with our CTO to turn vision into execution at scale, while building a high-trust, high-impact environment that supports both rapid growth and technical excellence.<h1> Scope &amp; Priorities </h1><h3>1. Org-Wide Delivery &amp; Operational Excellence</h3>Own the systems that power engineering delivery across all teams — from roadmap execution to internal alignment:<ul> <li>Lead delivery across 4+ squads and 20+ engineers with consistent velocity, quality, and accountability</li> <li>Evolve the release process for scale: coordinated launches, post-release ownership, rollback playbooks</li> <li>Improve efficiency through cost awareness, tooling strategy, and cross-functional workflows</li> <li>Build and maintain visibility across squads without heavy process overhead - optimise for the teams time on tools</li> </ul><h3>2. Technical Leadership &amp; Platform Architecture</h3>Uphold strong engineering standards while empowering teams to move fast with clarity and confidence:<ul> <li>Define and scale technical quality across the org (instrumentation, testing, SLAs, postmortems)</li> <li>Partner with the CTO and shape architectural direction and platform investment</li> <li>Ensure strategic technical decisions are reviewed, documented, and socialized org-wide</li> <li>Advocate for “right-fidelity” development: when to build for speed vs. stability vs. scale</li> </ul><h3>3. People Leadership &amp; Org Design</h3>Design and lead a high-performing engineering organization that can scale with the company:<ul> <li>Align headcount and engineering investment with organisational priorities</li> <li>Structure teams to match product surface area, revenue contribution, platform ownership, and growth goals</li> <li>Attract and retain top-tier talent; maintain a strong hiring bar across all levels</li> <li>Develop IC's into EMs, and EM's into Directors</li> <li>Define career frameworks that support high performance, tenure and equity</li> </ul><h3>4. Cross-Functional Execution</h3>Be the connective tissue between Engineering and the rest of the business:<ul> <li>Partner with Product, Success, and Design to align roadmaps and solve the right problems</li> <li>Create shared planning and prioritization processes that improve focus and reduce thrash</li> <li>Translate engineering investments into business impact — and help others across the org do the same</li> <li>Set expectations across departments around timelines, trade-offs, and capacity</li> </ul><h3>5. Culture, Strategy &amp; Executive Partnership</h3>Scale engineering culture intentionally — without losing autonomy, quality, or accountability:<ul> <li>Model calm, clear decision-making and foster a high-trust, low-drama environment</li> <li>Connect engineers to customer outcomes and business rationale</li> <li>Partner closely with the CTO to operationalize long-term vision, enabling the CTO to focus on technical differentiation and innovation</li> <li>Contribute meaningfully to exec-level planning, headcount strategy, and product direction</li> </ul><h1>About You</h1><ul> <li>Proven success leading engineering teams in high-growth B2B SaaS environments, ideally having scaled from Series A to Series B/C and beyond</li> <li>Experienced org builder; can scale systems and teams through ambiguity and change</li> <li>Deeply credible with senior engineers; understands architectural trade-offs at scale.</li> <li>Proven track record of hiring, coaching, and retaining high-performing leaders and ICs.</li> <li>Trusted partner to Product, Success, and Design; translates technical decisions into business impact.</li> <li>Low-ego, high-accountability. Balances urgency and empathy. Trusted by engineers and execs alike.</li> <li>Passionate about the opportunity around AI</li> </ul><h1>Benefits</h1><ul> <li>Competitive salary, equity and a benefits package</li> <li>High-impact work on meaningful, challenging projects — with the opportunity to lead and scale a fast-growing team in a dynamic environment</li> <li>Fully remote by default, with optional in-person meetups in your area if that’s your thing</li> <li>Generous time off: Four weeks of PTO, public holidays, parental leave and regular team events; <a href="https://www.linkedin.com/feed/update/urn:li:activity:7254170189229895680" target="_blank">our last all-company off-site was in Mexico City.</a></li> </ul><h1> Hiring Process </h1>We endeavor to deliver a great candidate experience, including notifications of your status in the hiring process throughout.The hiring process includes the following steps and typically happens across 2-4 weeks from first interview:<ol> <li>Initial phone screen for shortlisted candidates.</li> <li>Interview with Co-Founder &amp; CTO, PJ Murray </li> <li>Technical Interview </li> <li>Cross-functional collaboration interview </li> <li>Final leadership interview with Co-Founder &amp; CEO, Ned Dwyer</li> <li>Reference checks with a past manager and a person you have managed.</li> </ol> Note - Each interview is sequential, so you’ll only move to the next round if you pass the previous one. After each interview, we’ll aim to notify you if you’re progressing within 3 days of your interview taking place. <h1> How to Apply </h1>If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you! Please submit your resume, making sure it’s a concise representation of your previous work experience. Note, we will only ever contact you over email using a <a href="http://greatquestion.co" target="_blank">greatquestion.co</a> email address.

Great Question

VP of Engineering

Job TitlePortfolio Administration CoordinatorJob Description SummaryResponsible for reviewing leased and owned property documents as well as compiling and maintaining critical location data including financial and contractual obligations as part of the lease administration process. The qualified candidate should be a team player who can work autonomously. This candidate must be detail oriented in thought and process. This position requires excellent communication skills as the candidate will interact frequently with the client and landlordsJob Description<ul> <li>Review, abstract and/or perform quality control data audits of documents including updating and maintaining all lease information and data in our technology information systems, as required</li> <li>Ensure proper document management measures are followed for all leased, owned and other associated documents. Maintain file retrieval/storage, scan documents, and open/distribute mail</li> <li>Review client invoices in conjunction with lease requirements and collect proper supporting back-up documentation from landlords/billing authorities and confirm all calculations are correct</li> <li>Conduct desktop audits of Year-End Common Area Maintenance (CAM), Insurance, and Real Estate Tax reconciliations, interpret, and analyze all charges for accuracy, in accordance with lease documents. Directly responsible for dispute resolution with landlord for any identified discrepancies</li> <li>Responsible for ensuring the financial obligations of our Clients is accurate and that monthly rents are processed in a timely manner</li> <li>Oversee and manage the subtenant process including the recording and collection of monthly rent and the pass-through of invoices and year-end reconciliations</li> <li>Communicate frequently with internal and external partners. Notify client of critical dates, real estate policies and procedures, and assist with general inquiries</li> <li>Request and process certificates of insurance as required by the lease document</li> <li>Review Estoppels and Subordination Non-Disturbance Agreements (SNDA’s) against the lease terms</li> <li>Regularly exercises good judgment and logic in responding to leased and owned property inquiries from the client and/or landlords</li> <li>Ensure that productive landlord and subtenant relationships are maintained in accordance with the lease and sublease agreements</li> <li>Establish task priorities and create schedules for portfolio objectives.</li> <li>Able to manage multiple projects/priorities in a fast-paced environment</li> </ul> Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $25.48 - $25.48Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

Portfolio Administration Coordinator

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileTechnical Customer Care Specialist IManagement LevelIndividual Contributor Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftDayCompensationHourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job DescriptionThis is a fully remote position-must be able to work any shift during business hours, currently Monday - Saturday, 7AM - 7PM central time zone (hours subject to change to meet business needs). Currently, 10am-7pm Central is needed. Key Responsibilities <ul> <li>The Customer Care Specialist will be responsible for routine customer questions relating to product usage, as well as technical support issues relating to the Dealertrack family of products</li> <li>Handle routine customer questions relating to product usage, as well as technical support issues</li> <li>Maintains expert-level knowledge of Dealertrack Solutions and Products</li> <li>Develops and maintains strong technical expertise in Dealertrack products and those devices and platforms upon which the products function</li> <li>Accurately logs all customer information in the CRM customer ticketing system</li> <li>Adhere to corporate objectives for ticket processing and associated support service level agreements for response time and ticket closure</li> <li>Follow-up skills</li> <li>Ability to handle and respond to multiple open issues</li> <li>Able to work independently with little direction and multi-task and handle various tickets at once while being extremely productive and timely</li> <li>Ability to work required shifts both independently and within a team organization</li> <li>Facilitate communication from Support Team to other departments as needed to complete Cases</li> </ul>Qualifications Minimum:<ul> <li>High School Diploma/GED</li> <li>Generally, less than 2 years of experience</li> <li>Must be flexible to work any shift during business hours, currently Monday - Saturday, 7AM - 7PM central time zone (hours subject to change to meet business needs)</li> <li>Hours are extended and varied must have the ability to accommodate a flexible schedule and work overtime as needed</li> <li> Follow-up/follow-through skills required</li> <li>Ability to handle and respond to multiple open issues</li> <li>Able to work independently with little direction and multi-task and handle various tickets at once while being extremely productive and timely</li> <li>Customer-oriented background</li> <li>Knowledge of various computer applications including experience with business support applications such as MS Office (Word, PowerPoint, and Excel) required</li> <li>Excellent oral and written communication skills</li> <li>Experience working in a team environment and assisting others as applicable</li> <li>Requires attention to detail and the ability to adapt to change</li> <li>Ability to type 40+ WPM</li> </ul>Preferred:<ul> <li>Associate's degree or Technical Certification or equivalent work experience</li> <li>Technical background preferred </li> </ul>Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 06/12/2025

Cox Automotive Inc.

Technical Customer Care Specialist I

<h1>Customer Service - Customer Service Representative (M-F 11am-8pm) 105-1005</h1> Tulsa, OK, USA Req #812 Sunday, June 1, 2025 JOB SUMMARY: Responsible for being the first point of contact for all membership related questions, requests and concerns and for providing outstanding service to our customers. You will answer queries regarding customer benefits, eligibility, PCPs, claims and other questions. You will handle complaints, troubleshoot problems and provide resolutions in a professional and polite manner to ensure first contact resolution and customer satisfaction. The ideal Customer Service Representative will be customer focused, detail oriented and results driven. The most successful Customer Service Representatives demonstrate the following characteristics: polite, accurate, knowledgeable, able to work well within a team, learning agility, flexible and easily adapts to change. KEY RESPONSIBILITIES: <ul> <li>Process a high volume of incoming inquiries regarding multiple products from members, providers, billing companies, individuals with legal representation, employer groups, and other insurance companies. </li> <li>Strive to achieve first call resolution by communicating accurate information efficiently and timely thereby creating a positive experience for the member.</li> <li>Verifies eligibility, benefits, deductible amounts, claim status, copays, coinsurance and all other information related to a customer and their benefits or a provider and their contract. </li> <li>Use effective listening skills to understand the needs and complaints of the customer to offer them the best possible solution and ensuring the member feels supported and valued.</li> <li>Resolve escalated customer issues received from the member, provider, employer groups or brokers while remaining calm and professional.</li> <li>Provide interpretation services for all product lines via the contracted language line service as appropriate. </li> <li>Flexible hours, including weekends and evenings, as department or training needs dictate and at the discretion of management may be required.</li> <li>Effective problem resolution skills that demonstrates balance of company and customer needs.</li> <li>Demonstrated ability and learning agility to adapt to organizational changes including business processes, systems and technology.</li> <li>Joining a team of Customer Service Representatives and building a positive relationship of teamwork, trust, reliability and excellence.</li> <li>Understanding and striving to meet or exceed call center metrics while providing excellent customer service.</li> <li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li> <li>Perform other duties as assigned.</li> </ul> QUALIFICATIONS: <ul> <li>Exceptional telephone manner, customer service skills, active listening skills, verbal and written communication skills.</li> <li>Ability to resolve conflict and diffuse tension</li> <li>Strong time management skills and decision- making skills.</li> <li>Ability to read, comprehend, and explain health insurance benefits in a clear, concise, and professional manner.</li> <li>Ability to work under stress with production and quality standards.</li> <li>Proficient in Microsoft Office applications.</li> <li>Highly organized and attentive to detail.</li> <li>Flexibility, ability to adapt to change.</li> <li>Successful completion of Health Care Sanctions background check.</li> <li>Bilingual skills a plus.</li> </ul> EDUCATION/EXPERIENCE: <ul> <li>High school diploma or equivalent required</li> <li>1-year customer service experience with direct interactions with customers</li> <li>Contact center or medical field experience preferred</li> </ul> CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Hourly </li> </ul> <a href="#"> Apply Now </a>

CommunityCare

Customer Service - Customer Service Representative (M-F 11am-8pm) 105-1005

Job Description: Job Title: Senior Service Specialist Corporate Title: Officer Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Join our bustling Bromley office, situated in one of London’s greenest boroughs. Here you’ll find plentiful and easy commuting routes, with central London just 15 minutes away by train. Role Description: We are seeking a Treasury Service Advisor to join an established team in Bromley. Working with our varied multi-national Large Corporate client base here in EMEA, you’ll help to support clients with their everyday banking, cash management and treasury services, building solid relationships and establishing yourself as a trusted advisor. This role offers a high level of visibility as you’ll work in conjunction with a number of other internal teams to provide seamless delivery to and build relationships with a variety of client stakeholders. Whether you’re already working within operational cash management, or servicing clients in a financial services environment and you have the passion to develop a career in wholesale banking then we’d love to hear from you. This role presents an exciting opportunity to grow your career with exposure to a variety of financial products, internal exposure to business and support stakeholders and expected year-on-year growth and expansion of the team, we can offer excellent development and the roles represents the ideal mobility opportunity. Responsibilities: • You will be supporting clients with all aspects of their treasury movements, managing expectations with regular updates. • Helping to form a cohesive industry team aligned to meet common goals and deliver a consistent service to all clients. • Front line support, navigating all internal partnerships and activities throughout the enquiry to deliver an accurate and timely service. • Form client relationships through regular verbal communication, understanding our client’s business and priorities. • Client advisory through analysis, identifying operational efficiencies, repair reduction and self-service opportunities. • Web EX and opportunities for face-to-face client meetings, delivering thorough, advisor service reviews. Promoting self-service opportunities and demand reduction. • Tailoring your service approach according to client needs in order to influence positive ‘client satisfaction’ survey responses. • Professionally resolve conflicts and barriers while appropriately escalating concerns that may jeopardise client experience. • Leveraging industry and product expertise to deepen client relationships and mitigate risk throughout the servicing process. • Partnering with Sales, Product, Operations, Technical Support and Fulfilment departments in order to provide a seamless delivery to the client. What we are looking for: • Experience in client service or client facing roles • Experience gained within financial services or investment banking. • An understanding of cash management and/or treasury products and clearings • Appetite to evolve and add to a continued excellence environment • The ability to travel to client visits • Excellent verbal and written communication skills • Influencing skills in order foster an optimum and timely resolution for the client Skills that will help: Fluency in a major European language in addition to English (written, reading and speaking). Benefits of working at Bank of America: UK • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons • 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc. • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services. • Access to an Employee Assistance Program for confidential support and help for everyday matters • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution • Opportunity to access our Arts &amp; Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions. • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Bank of America

Senior Service Specialist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: <ul> <li>Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client</li> <li>Collaborates effectively to get things done, building and nurturing strong relationships</li> <li>Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives</li> <li>Is confident in identifying solutions for new and existing clients based on their needs</li> <li>Communicates effectively and confidently and is comfortable engaging all clients</li> <li>Has the ability to learn and adapt to new information and technology platforms</li> <li>Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)</li> <li>Applies strong critical thinking and problem-solving skills to meet clients' needs</li> <li>Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations</li> <li>Efficiently manages time and capacity</li> <li>Focuses on results while acting in the best interest of the client</li> <li>Can be flexible to work weekends and/or extended hours as needed</li> </ul> Desired Qualifications: <ul> <li>Experience in financial services and knowledge of financial services industry, products and solutions</li> <li>One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals</li> <li>Six months of cash handling experience</li> <li>Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​</li> </ul> Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

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