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U.S. Department of Veteran Affairs

Physician-Gastroenterology

Physician-Anesthesiology

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.Join HCSC and be part of a purpose-driven company that will invest in your professional development.<h1>Job Summary</h1>This position is responsible for designing enhancements and new business applications and/or information systems solutions through integration of technical and business requirements; serving as technical designer to identify best solution and resulting technical specifications within limits of code environment; linking Business Analyst needs and Architect definition to technical solutions. Ensure the integrity, security, scalability, and daily availability and of the databases supporting the Illinois and Texas Blue Chip and IRIS CICS applications through proactive monitoring and management activities.Required Job Qualifications * Bachelor Degree and 4 years Information Technology OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience. * Knowledge of application configuration * Knowledge of Big Data Analytics - HAVeN / HADOOP/ Autonomy / Vertica * Knowledge of Cloud computing / SaaS / IaaS / PaaS technologies * Knowledge of Integration Technologies - Tibco/Informatica/CAS * Knowledge of Mobile technologies - Phonegap / iOS / Android / Java / HTML5 * Knowledge of Scripting Languages - BASH / PERL / PYTHON / RUBY * Service Oriented Architecture - SOAP / REST * Web Technologies - HTML/CSS/Java/ASP.Net/PHP/Ruby/C# * Rapid prototyping * Requirements definition &amp; management * SDLC Methodology - Agile / Scrum / Iterative Development * System Performance management * Conceptual thinking * Creative thinking * Problem solving and analytical thinking * Strong oral/written communication skills Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!Pay Transparency Statement:At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting <a href="https://careers.hcsc.com/totalrewards" target="_blank">https://careers.hcsc.com/totalrewards</a>.The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.<h2>HCSC Employment Statement:</h2>We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.<h1>Base Pay Range</h1>$90,900.00 - $164,200.00

Health Care Service Corporation

Sr Systems Analyst

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Global GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Within this, the Global Sales, Strategy &amp; Operations organization is at the forefront of driving revenue and growth. This is an incredible opportunity to be part of the AMER Sales Strategy and Operations team that plays an integral role in shaping and executing GTM strategies with Sales leaders of the AMER business. You will partner with senior Sales leadership and the broader Sales team to drive the overall productivity and effectiveness of the Enterprise acquisitions segment. Responsibilities include go-to-market design, resource planning, target/quota setting and management, sales process optimization and business analytics. You will also partner with key cross-functional stakeholders to streamline and optimize our internal processes and deliverables (monthly business reviews, weekly forecasting calls, target setting and planning). We are looking for a self-starter who is passionate about their work, detail oriented, analytical and has demonstrated success dealing with ambiguity in a high-growth environment, and solving problems with limited oversight. <h2 id="what-youll-do">What you’ll do</h2> In this role, you will work closely with Enterprise Sales Leaders to drive the strategy, planning and operational cadence of the business. You will work cross-functionally within GTM Operations to help build out and execute initiatives and programs to drive new logo acquisitions and revenue growth. The ideal candidate for this role is an independent, creative strategic operator who is excited by rolling up their sleeves to drive significant impact for Stripe’s investments in the enterprise space. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Be a trusted advisor and “COO” to Sales leadership on strategy, planning and operations </li> <li>Closely partner with Sales leadership and collaborate with cross-functional stakeholders in developing the go-to market strategy, resource plan and key performance metrics </li> <li>Create and manage annual planning and operational processes, such as territory planning and target setting </li> <li>Drive rhythm of business (forecasting, pipeline council, monthly / quarterly business reviews) with strong operational rigor </li> <li>Provide insights on key performance metrics and priorities, identify key roadblocks to progress, and work efficiently to remove them </li> <li>Provide analytics and spearhead new ways of thinking to accelerate growth initiatives and provide insights to support strategic decision making and improve sales team productivity </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>7+ years of sales strategy and operations experience in a high-tech growth company, or operational and strategy experience in investment banking, management consulting, private equity, venture capital, or business insights / analytics roles </li> <li>Strong business acumen and creative problem solving and analysis skills </li> <li>Ability to solve complex and diverse business problems (commercial, operational, organizational) </li> <li>Experience taking a structured approach to solving unique business problems </li> <li>Proficient SQL and advanced Google Sheets/Excel skills and experience working with large data sets </li> <li>Stakeholder management skills with strong communication and influencing skills </li> <li>An enthusiastic "roll up your sleeves" mentality. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, ambiguous and rapidly changing environment </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Sales strategy and operations business partnership experience in an enterprise sales model </li> <li>Experience with usage-based business models </li> <li>Bachelor's Degree in a related field (e.g. Finance, Business, Engineering, Mathematics) </li> <li>MBA or higher degree in an analytical field </li> <li>Proficiency in BI visualization tools (e.g. Tableau) </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $140,700 - $211,100. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Chicago Remote locations Remote in United States Team Revenue Operations Job type Full time <a href="#"> Apply for this role </a>

Stripe

Enterprise Acquisitions Sales Strategy & Operations Business Partner

Ready to be a Titan? You will become an important member of the Pro Product Excellence team, influencing the company's continued success, and helping shape the future of the service industry. You will actively manage and develop a portfolio of residential and commercial service companies, playing a key role in ensuring company revenue and customer success. What you’ll do:<ul> <li>Manage a book of business in partnership with core ServiceTitan Customer Success Managers, focused on driving Pro Product success, retention, and return on investment.</li> <li>Analyze product adoption data and account trends related to Pro Products to identify actionable insights, customized solutions, and potential risks.</li> <li>Evolve and diversify your Pro Product knowledge enabling your ability to handle a variety of customer questions and assess product fit.</li> <li>Cultivate a strong partnership with the Pro Implementation and Pro Account Management team, providing feedback on onboarding, product utilization, and opportunities across tenants.</li> <li>Drive an amazing ongoing customer experience through optimization discussions, specialized support, and demonstrating extreme ownership over customer outcomes.</li> <li>Create a high-trust environment that fosters positive customer sentiment for referrals, social connection, and future adoption.</li> <li>Participate and engage in an active feedback loop with Product, ensuring customer experience and quality of life needs are translated effectively.</li> </ul> What you’ll need:<ul> <li>2+ years of relevant experience managing multiple accounts with a proven track record of success OR 1+ years experience in the home services industry as a GM, Ops Manager, or similar role.</li> <li>BA/BS degree preferred.</li> <li>Self-starter who thrives in a fast-paced environment with the demonstrated capacity to lead, motivate, and maintain high attention to detail.</li> <li>Proven ability to multi-task and manage multiple projects at a time using data-driven decision-making to identify level of priority.</li> <li>Team player with strong communication and organizational skills, and an ability to work through temporary ambiguity with a positive attitude.</li> <li>Intermediate level understanding of value drivers in recurring revenue business models.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $65,200 USD - $86,800 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Pro Product Specialist

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.Join HCSC and be part of a purpose-driven company that will invest in your professional development.<h1>Job Summary</h1>This position is responsible to provide care coordination to members via telephonic and/or field-based care management to inform and educate them on health care programs to address their personal health needs, engaging the member in discussion of adherence to personal health goals, responding to inquiries from members, and supporting clinical operations with provider and member activities. This position will be required to complete member telephonic and/or field-based health screenings, comprehensive health assessments and care planning duties which may require visits to members’ homes and/or facilities to support complex and specialty populationsRequired Job Qualifications: <ul> <li>Registered Nurse (RN) with 2 years direct clinical care to the consumer in a clinical setting or , unrestricted Licensed Professional Counselor (LPC, TX), or Licensed Master Social Worker (LMSW, TX), Licensed Clinical Professional Counselor (LCPC, IL) or Licensed Clinical Social Worker (LCSW, IL &amp; NM) Licensed Marriage and Family Therapist (LMFT, IL &amp; NM), Licensed Professional Clinical Counselor (LPCC, NM), Licensed Independent Social Worker (LISW, NM), or Licensed Mental Health Counselor {LMHC, NM) with 2 years of clinical practice experience.</li> <li>Current, valid, unrestricted license in the state of operations (or reciprocity). For compact licensee changing permanent residence to state of operations, you must obtain active, unrestricted RN licensure in the state of operations within 90 days of hire.</li> <li>Plus 3 years’ wellness or managed care experience presenting clinical issues with members/physicians.</li> <li>Knowledge of the health and wellness marketplace and employer trends.</li> <li>Verbal and written communication skills including discussing medical needs with members and interfacing with internal staff/management and external vendors and community resources.</li> <li>Analytical experience including medical data analysis.</li> <li>PC proficiency to include Word, Excel, and PowerPoint, database experience and Web based applications.</li> <li>Current unrestricted driver’s license, transportation and applicable insurance.</li> <li>Ability and willingness to travel within assigned territory.</li> </ul>Additional State Specific Requirements<ul><li> Illinois Only<ul><li> High-needs children:<ul> <li>Bachelor’s degree in nursing, social sciences, social work, or related field</li> <li>(1) year of supervised clinical experience in a human- services field</li> </ul> </li></ul> </li></ul>Qualifications of Certain Care Coordinators Persons who are Elderly Waiver Care Coordinators must meet one (1) of the four (4) following requirements: Registered Nurse (RN) licensed in Illinois Bachelor’s degree in nursing, social sciences, social work, or related field Licensed Practical Nurse (LPN) with one (1) year experience in conducting comprehensive assessments and provision of formal service for the elderly and/or authorizing service provisions, One (1) year of satisfactory program experience, which is defined as assessment, provision, and/or authorization of formal services for the elderly, may replace one year of college education, at least four (4) years of experience replacing baccalaureate degree Persons with Disabilities Waiver Care Coordinators must meet one (1) of the nine (9) following requirements: Registered Nurse (RN) Licensed Clinical Social Worker (LCSW) Licensed Marriage and Family Therapist (LMFT) Licensed Clinical Professional Counselor (LCPC) Licensed Professional Counselor (LPC) Doctor of Philosophy (PhD) Doctorate in Psychology (PsyD) Bachelor’s or master’s Degree prepared in human services related field Licensed Practical Nurse (LPN) Persons with Brain Injury Waiver Care Coordinators must meet one (1) of the seven (7) following requirements: Registered Nurse (RN) licensed in Illinois Certified or Licensed social worker Unlicensed social worker: minimum of bachelor’s degree in social work, social sciences, or counseling Vocational specialist: certified Rehabilitation counselor or at least three (3) years’ experience working with people with disabilities Licensed Clinical Professional Counselor (LCPC) Licensed Professional Counselor (LPC) Certified Case Manager (CCM) Persons with HIV/AIDS Waiver Care Coordinators must meet one (1) of the three (3) following requirements: A Registered Nurse (RN) licensed in Illinois and a bachelor’s degree in nursing, social work, social sciences, or counseling or one (1) years of case management experience. A Social worker with a bachelor’s degree in either social work, social sciences, or counseling (A Bachelor of Social Work or a Master of Social Work from a school accredited by any organization nationally recognized for the accreditation of schools of social work is preferred). Individual with a bachelor’s degree in a human services field (including, but not limited to sociology, special education, rehabilitation counseling) with a minimum of one (1) years of case management experience. In addition, it is mandatory that the Care Coordinator for Enrollees within the Persons with HIV/AIDS Waiver have experience in working with racial and ethnic minorities, as well as one or more of the following: Domestic Abuse The lesbian, gay, bisexual, transgender, queer (LBGTQ+) community Persons living with HIV/AIDS, and Persons with substance use disorders <ul><li> Texas Only:<ul><li>Level 3 children with behavioral health issues-experience in working with children and young adjusts with similar conditions or behaviors in three of the last 5 years </li></ul> </li></ul>Preferred Job Qualifications:<ul> <li>3 years direct clinical experience.</li> <li>Patient education experience.</li> <li>Condition Management experience.</li> <li>Bilingual in English and Spanish.</li> <li>Experience in managing complex or catastrophic cases.</li> <li>Certification in Case Management, Training, Project Management or nationally recognized health care certification.</li> <li>Government Programs experience </li> <li>Population Management</li> </ul>Telecommute: This is a Telecommute (Remote) role: Must reside within 250 miles of the office or anywhere within the posted state.#LI-TELECOMMUTE#LI-AK1#INAKAre you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!Pay Transparency Statement:At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting <a href="https://careers.hcsc.com/totalrewards" target="_blank">https://careers.hcsc.com/totalrewards</a>.The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.<h2>HCSC Employment Statement:</h2>We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.<h1>Base Pay Range</h1>$26.37 - $58.19

Blue Cross and Blue Shield of Oklahoma

Government Programs Care Manager III

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview You may be eligible for a sign-on bonus of up to $11,000. You may also be eligible for relocation assistance. Join our team as a night shift, full-time, Emergency Room (ER) Registered Nurse (RN) in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Hillcrest Hospital South is a full-service 180-bed hospital providing a wide range of inpatient and outpatient services using state-of-the-art technology in a friendly community setting. Consistent performance has helped the hospital be nationally recognized for patient safety.</li></ul> Responsibilities The Registered Nurse shall be responsible for assessing, planning, supervising, and evaluating the nursing care of patients and for correlating the nurses process, the medical plan of care and policies. Qualifications Job Requirements: <ul> <li>Graduate from an accredited nursing program.</li> <li>Must possess a current Oklahoma licensure as a Registered Nurse.</li> <li>Must obtain and maintain a current certification in CPR. </li> <li>ACLS and PALS must be obtained within 6 months of hire. </li> <li>NIHSS must be obtained within 90 days of hire.</li> </ul> Preferred Job Requirements: <ul><li>One year of experience as an RN in the area of application.</li></ul>

Hillcrest Healthcare System

Registered Nurse / RN ER

<h2 id="jobDescriptionHeading"> Job Description </h2> The Oklahoma Heart Institute is hiring a Full-Time PA or ACNP to join our nationally recognized Cardiothoracic/Vascular program in beautiful Tulsa, OK. The position is open to Physician Assistants, Clinical Nurse Specialists, and Acute Care Nurse Practitioners interested in a 4-10 Saturday-Tuesday schedule(with rotating holidays). In this role, you will be providing hospital coverage for at least your first 6 months as part of your training, with the potential for clinic coverage in the future. The ideal candidate can be a new grad, but experience is preferred: they must excel in a fast-paced, busy clinic, be efficient with charting, and be focused on patient care. Position Highlights: <ul> <li>Full-Time Employment</li> <li>Inpatient/Outpatient mixed setting</li> <li>10-Hour Shifts, Saturday-Tuesday, rotating holidays</li> <li>No call coverage requirement (paid call coverage is available on an optional basis)</li> <li>Patient Load: 12-18 in clinic; hospital varies on volume</li> <li>Effective Charting: Epic EMR</li> </ul> Compensation&amp; Benefits Caring for our team members is part of our purpose. We do this by working to provide high-quality, affordable benefits that support you and your family's health and financial well-being. Your recruitment package may include: <ul> <li>Base Salary + wRVU Production Incentive</li> <li>CME/CEU Allowance</li> <li>Sign-On Bonus</li> <li>Medical Debt Assistance + Consultative Services by Navigate Student Loans</li> <li>Relocation Allowance</li> <li>Paid Malpractice Coverage</li> <li>Health Benefits + Retirement Plan</li> <li>Marketing + Practice Growth Assistance</li> </ul> About Us: A part of Hillcrest HealthCare System, Oklahoma Heart Institute (OHI) is the region’s largest and most advanced hospital dedicated to the prevention, diagnosis and treatment of heart disease. Located on the campus of Hillcrest Medical Center, OHI combines the expertise of nationally recognized cardiovascular physicians with the region’s most advanced technology and personalized patient care. From groundbreaking research and first-time procedures to exceptional quality outcomes, Oklahoma Heart Institute has earned a reputation as one of the finest tertiary cardiovascular care programs in the country. About Our Community: Located in northeastern Oklahoma, Tulsa is Oklahoma's second largest city, beautifully situated on the Arkansas River. Home to the University of Tulsa and a population of more than 404,000, residents enjoy a thriving outdoor recreation hub, coupled with a safe metropolitan experience featuring fun eateries in addition to amazing arts and cultural offerings. 122 mi NE of Oklahoma City]]&gt;

Generous Package + Supportive Team: Cardiothoracic Inpatient/Outpatient Opportunity at OHI

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. The Scaled Technical Account Manager (Scaled TAM) oversees and supports a scaled portfolio of enterprise users by leveraging automated tools, standardized processes, and proactive engagement techniques. This role focuses on consistent, high-quality account management rather than individualized, deep-dive engagements. The Scaled TAM ensures that all assigned users receive timely technical guidance, health checks, and adoption strategies. Additionally, they work cross-functionally across internal Stripe teams and provide an elevated support experience. If you embody a user-first and consultative mindset and are a keen problem solver, we want to hear from you. <h2 id="what-youll-do">What you’ll do</h2> <h3 id="responsibilities">Responsibilities</h3> Portfolio Management &amp; Monitoring <ul> <li>Manage a scaled book of enterprise user accounts, typically at a higher ratio. </li> <li>Use dashboards and reporting tools to identify usage trends, spot red flags, and forecast potential risks. </li> <li>Bring a builder mentality as you scale and grow the segment and set the strategic direction for user support and engagement. </li> </ul> Proactive User Engagement <ul><li>Develop one-to-many outreach programs, such as webinars and value-add activities, addressing common challenges and best practices. </li></ul> Conduct routine technical health checks to spot areas of improvement for Stripe’s users.Support Experience <ul> <li>Be directly accountable for analyzing and improving their support experience and providing contextual insight regarding users’ experience with support. </li> <li>Serve as an escalation point to provide break-fix support and for ad-hoc technical questions from the user. </li> <li>Collaborate with Engineering and other Operations teams to diagnose and solve technical user problems. </li> <li>Coordinate escalations for complex or high-impact incidents. </li> </ul> Customer Advocacy <ul> <li>Deliver an elevated services and support experience (fast, smart, concise, human, accurate, and informed) to your assigned users and internal stakeholders. </li> <li>Represent user priorities within the Operations org via support channels, documentation or product/feature feedback or development. </li> </ul> Knowledge Base &amp; Process Improvement <ul> <li>Analyze and optimize our support documentation and processes, and develop best practices to improve users’ experiences and help scale operations. </li> <li>Collaborate internally to streamline operational workflows and enhance efficiency. </li> </ul> Collaboration &amp; Team Alignment <ul> <li>Partner with other TAMs, Customer Success Managers, and Account Executives to ensure consistent customer experiences throughout the user lifecycle. </li> <li>Communicate proactively with leadership about progress against portfolio targets and any resource or process needs. </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>2+ years of experience in operations or account management roles, preferably in payments, fintech, or a similarly fast-paced industry </li> <li>Familiarity with ticketing systems (JIRA, Zendesk) and CRM platforms (Salesforce, Gainsight, etc.) </li> <li>Proficiency in data analytics and reporting (Power BI, Tableau, or similar) to interpret account health metrics </li> <li>Demonstrated experience understanding APIs, integrations, or common technical troubleshooting steps (depending on product focus) </li> <li>Demonstrated experience understanding SQL and ability to write, edit and understand basic SQL queries (ability to query data within databases) </li> <li>Ability to problem solve with minimal guidance in a rapidly changing environment while navigating ambiguity </li> <li>Demonstrated technical aptitude and prior experience with data analysis and use of technical tools to troubleshoot user issues </li> <li>Willingness to learn new technologies and product features and functionality </li> <li>Excellent communication skills and ability to engage with users at scale through written content (newsletters, webinars) and virtual sessions </li> <li>Strong time management and organizational abilities to balance multiple accounts and outreach programs </li> <li>A customer-first mindset with the ability to quickly build rapport, instill confidence, and drive adoption </li> <li>Ability to collaborate with cross-functional teams to achieve desired results </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Bachelor’s degree in a relevant field (e.g., Computer Science, Information Systems, Business) or equivalent experience </li> <li>Experience in high-volume user management or portfolio-based customer success models </li> <li>Prior exposure to automation or one-to-many engagement strategies (creating webinars, developing email campaigns, etc.) </li> <li>Experience working with data and ability to analyze user feedback patterns and provide insights to drive improvements </li> <li>Experience in product, consulting, or project management </li> <li>Industry knowledge specific to payments, fintech, or compliance frameworks </li> </ul> Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual US base salary range for this role is $88,900 - $133,300. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Chicago Team Operations Job type Full time <a href="#"> Apply for this role </a>

Scaled Technical Account Manager

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe </h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Stripe’s Fraud Risk Strategy Team is committed to minimizing Stripe’s financial losses from fraud attacks. The Fraud Risk Strategy Team is responsible for building and implementing strategies that scalably reduce risk for Stripe and preserve a healthy financial and payments ecosystem, while creating positive experiences for users. <h2 id="what-youll-do">What you’ll do</h2> As a Risk Strategist on the Fraud team, you will be directly responsible for decreasing losses emanating from fraudsters operating on Stripe. You will enable safer payments for our users and help Stripe manage payments risks intelligently. The stakes are high, and you will be up against ever-evolving challenges. You will face some of the most complex and dynamic problems at the company, and the nature of your work will evolve rapidly to combat new and more sophisticated challenges to Stripe’s payments integrity. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Analyze accounts and transactions to identify and predict risky behavior that could result in losses for Stripe or pose challenges to the broader payments ecosystem </li> <li>Scale risk processes to cover an increasingly large and complex landscape of payments risks and effectively design strategies and solutions that might range from ML model features to manual review workflows </li> <li>Work with internal partners like Engineering, Product, Data Science and Operations to develop solutions that would mitigate fraud risk across different geographies, payment methods and products </li> <li>Work with Stripe users to educate them about and help prevent potential risks to their business </li> <li>Challenge the payments industry status quo to help enable innovative businesses to flourish online </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>4-6 years of relevant professional experience </li> <li>Curiosity and passion for risk prevention: if something seems off, you want to investigate what’s going on and solve root problems </li> <li>Strong analytical skills - you are passionate about data analysis and can frame business decisions and tradeoffs effectively through quantitative analysis and visualization </li> <li>Intermediate SQL skills and experience in applying these skills in business environments </li> <li>Decisiveness, yet open to learning: you will make many critical decisions every day impacting large numbers of merchants </li> <li>Understanding and empathy for the challenges of setting up a new business - you will thoughtfully balance scaled enforcement decisions with user experience </li> <li>Excellent communication skills and knows how to be a team player - you are able to convey complex ideas succinctly and work effectively across teams </li> <li>Project management skills - you have demonstrated project management skills and the ability to drive execution on projects that span multiple teams both within and outside of Risk </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Expertise with SQL </li> <li>Expertise with quantitative tools such as Python, R, or Stata </li> <li>Experience with payments (particularly working with regional payment methods), risk, or trust &amp; safety </li> <li>Experience working with machine learning and data science teams </li> <li>Experience working in fast-paced and rapidly changing start-up environment </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $152,700 - $229,100. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations South San Francisco HQ Remote locations Remote in United States Team Risk Job type Full time <a href="#">Apply for this role </a>

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