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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description The Client Account Management team handles all Client Onboarding and Monitoring for Global Treasury, Banknote and Global Bulk clients. The Senior Operations Analyst will be responsible for Transaction Monitoring, Product Setup, Foreign Exchange Confirmations, SWIFT MT300 processing, representing department manager on meetings &amp; projects during absences, and various other functions as assigned. Hours of operation range from 7:00 am to 6:00 pm EST daily, however, shift hours are subject to change as business needs arise to ensure sufficient coverage for support functions. Required to work different shifts including statutory holidays as required, based on departmental needs, The Senior Operations Analyst will report to the Department Manager. Responsibilities <ul> <li>Monitor and investigate transactions on the GTMS (Global Treasury Monitoring) and AOC (Approval Officer Communication) queues. </li> <li>Foreign Exchange Confirmations and SWIFT MT300 processing </li> <li>Maintain client database for various Lines of Business</li> <li>Address and respond to inquiries from business partners </li> <li>Complete various accounting entries </li> <li>Representing department manager on meetings &amp; projects during absences</li> <li>Archiving and controlling of department records</li> <li>Other administrative duties, as assigned including month end reporting requirements and daily queries to support department and preparation of reports </li> <li> Required to work different shifts including statutory holidays as required, based on departmental needs</li> </ul> Qualifications <ul> <li>Working knowledge of GBS, AS400, and On-line support an asset</li> <li>Proficiency with Microsoft Office applications and computer skills</li> <li>Knowledge of the banks Treasury products and understanding of payment processing and investigation experience an asset </li> <li>Excellent communication, organizational and problem solving skills</li> <li>Demonstrated ability to work independently with minimal supervision and also a team player</li> <li>Ability to meet established deadlines in a fast paced environment</li> <li>Willingness to learn and take on new tasks</li> <li>Experience in financial services preferred but not required</li> </ul> Other Qualifications <ul> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions</li> <li>Excels in working among diverse viewpoints to determine the best path forward</li> <li>Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner</li> <li>Commitment to challenging the status quo and promoting positive change</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base</li> <li>Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Bank of America

Sr. Operations Analyst - Client Account Management

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description The Canada Trade Finance Operations team performs a variety of support functions related to Trade Finance servicing by following established practices and procedures. The team handles all instruments in support of Trade Finance transactions across all products along with outreach to clients, as required. Products supported include Import/ Export Letters of Credit, Standby Letters of Credit/Guarantee, Documentary Collections, Supply Chain Finance. In addition, the team provides guidance and support to Sales, Clients, Credit, Product and Global Trade Partners. The incumbent is mainly responsible for supporting the end to end processing of Trade Finance products/transactions, servicing for products supported and ad hoc requests from business partners providing a high level of internal and external collaboration across groups. May be required to support ad-hoc requests, projects and initiatives as required and support User Acceptance testing. May be required to work weekends in support of production check out requirements. Ability to support cross functional departments in Treasury operations. Responsibilities <ul> <li>Adhere to Service level objectives for Global Trade Operations in processing trade transactions related to Standby Letter of Credit /Guarantee, Import/Export Letter of Credit, Supply Chain Finance, Prime Revenue and Collections including billing and receipt of fees in accordance with established timeframes and transaction limits.</li> <li>Must display initiative, be highly customer oriented, be a team player, flexible and committed to the success of the team</li> <li>Ability to work effectively supporting multiple products daily across multiple time lines</li> <li>Provide value-added, effective and efficient operational support to clients, and business partners</li> <li>Participate in client/new business conference meetings and provide expertise and recommendations on trade instrument structure and processing procedures</li> <li>Complete transactions with accuracy and efficiency</li> <li>Support other team members, as required</li> <li>Meet tight deadlines on deliverables</li> <li>Monitor Email on a regular basis throughout the day and acknowledge receipt with clients, providing periodic updates until resolved</li> </ul> Qualifications <ul> <li>Minimum 5 years of experience working in Trade Finance with proven results handling Standby Letter of Credit/Guarantee, Import and Export Letter of Credit and Supply Chain Finance</li> <li>Working knowledge of trade related products, services, processes and the Bank’s Anti-Money Laundering and compliance policies and procedures</li> <li>Thorough knowledge and understanding of UCP600, URR725, ISBP745, ISP98, URDG758 and other related ICC Rules and publications governing Letters of Credit</li> <li>Experience in reviewing application, Letter of Credit formats and processing/releasing Standby Letter of Credit/Guarantee is required</li> <li>Strong interpersonal, superior customer service, communication, time management and problem solving skills</li> <li>Willingness to learn and take on new tasks, as required</li> <li>Complete transactions with accuracy and efficiency</li> </ul> Other Qualifications <ul> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions</li> <li>Excels in working among diverse viewpoints to determine the best path forward</li> <li>Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner</li> <li>Commitment to challenging the status quo and promoting positive change.</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base</li> <li>Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world</li> <li>Demonstrated initiative and the ability to work with minimal supervision</li> <li>CDCS (Certified Documentary Credit Specialist) designation preferred.</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Trade Finance Service Center Coordinator

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description The Group Operations Manager is responsible for leading a team delivering on key processes, priorities, oversight of controls, audits, and assessments within Canada Payment Operations. This position will lead the Reconciliation/Certification of accounts, Daily Profit &amp; Loss reporting, Nostro funding, FX Settlements, including, financial breaks and various reporting requirements supporting routines within the operation/branch. Manage Process &amp; Data challenging end-to-end process efficiency and effectiveness. Champian data driven decision-making and remove obstacles to optimize the operations. Inspect and challenge risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across processes supported. The manager will have accountability in managing a team of employees providing effective performance management practices. Ad-hoc requests for information required meeting strict deadlines. Team covers various operating hours to meet business objectives &amp; priorities. The Group Operations Manager will report to the overall Manager of Canada Payment Operations. Responsibilities <ul> <li>Promotes team leadership through presenting a strategy for the team, coaching, and leading through example, while encouraging teamwork, communication, and collaboration</li> <li>Provide oversight of the Reconciliation, Profit &amp; Loss reporting, Nostro funding, FX Settlements, Audits, Assessments, support tax functions, other financial transactional and monitoring tasks</li> <li>Oversee Performance Management &amp; Career development of team(s) supported</li> <li>Deliver under strict deadlines</li> <li>Support user acceptance testing and production check out requirements, as needed including scheduled weekends</li> <li>Complete administration duties and attestations with adherence to the banks policies, procedures and standards</li> <li>Complete monthly management routines, meet metric standards &amp; reporting requirements effectively partnering across various lines of business</li> <li>Monitor and approve a variety of accounting tasks in support of the Canada General Ledger for Canada Payment Operations and supported Lines of Business</li> <li>Support all audits, assessments and exams, as applicable</li> <li>Other administrative duties, as assigned</li> <li>Required to be flexible with work hours including statutory holidays as required, based on departmental and business requirements</li> </ul> Qualifications <ul> <li>Minimum 5+ years working experience supporting a role handling accounting principles and understanding of a general ledger (SAP) </li> <li>Solid understanding of electronic and manual payments an asset </li> <li>Excellent critical/strategic thinking and problem resolution skills</li> <li>High Proficiency with Microsoft Office applications and computer skills</li> <li>Minimum 3+ years Management experience, preferred</li> <li>Experience supporting audits and exams within an operational environment </li> <li>Knowledge of the banks Treasury products with proven results understanding SAP and general ledger entries including knowledge of FX (Foreign Exchange) contracts and settlement </li> <li>Excellent communication, organizational and problem solving skills including experience managing a project/initiative end to end</li> <li>Demonstrated ability to work independently with minimal supervision and strong collaboration skills working in a team environment</li> <li>Ability to meet established deadlines in a fast paced environment</li> <li>Willingness to learn and take on new tasks</li> <li>Experience in financial services preferred</li> </ul> Other Qualifications <ul> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions</li> <li>Excels in working among diverse viewpoints to determine the best path forward</li> <li>Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner</li> <li>Commitment to challenging the status quo and promoting positive change</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base</li> <li>Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Group Operations Manager - Canada Payment Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies. Responsibilities <ul> <li>Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment</li> <li>Advises on projects and directs activities of a team related to special initiatives</li> <li>Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function</li> <li>Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control</li> <li>Promote team collaboration and leadership to deliver on key priorities meeting tight deadlines</li> <li>Support user acceptance testing and production check out requirements</li> <li>Monitor/Support/Supervise production area, administrative duties, including control reporting, job aides and records filing</li> <li>Support all audits, assessments and exams, and procedure intakes as applicable</li> <li>Support management routines, Invoice Processing, Business Continuity </li> <li>Other administrative duties, as assigned</li> <li>Work flexibility, including overtime, weekends</li> <li>Identifies and recommends responsibilities and accountabilities for key programs/projects</li> <li>Work flexibility, including overtime, weekends and statutory holidays</li> <li>Work Schedule: Monday to Friday, in-office</li> </ul> Qualifications <ul> <li>Three to five years of experience within Operations environment with a financial institution</li> <li>Post-secondary education or equivalent experience &gt; 5 years</li> <li>Knowledge of cheque payment processes and Canadian clearing systems/rules and reconciliation</li> <li>Ability to execute tasks assigned with exceptional quality and accuracy</li> <li>Proficiency with Excel, Word, and keyboarding skills</li> <li>Ability to write procedures and desktop job aids</li> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions</li> <li>Excels in working among diverse viewpoints to determine the best path forward</li> <li>Commitment to challenging the status quo and promoting positive change</li> <li>Excellent communication, organizational, and problem-solving skills</li> <li>Familiar with Payments Canada Rules and Regulations for Cheque processing (ACSS/AUSS)</li> <li>High-volume production background and management experience an asset</li> <li>Working knowledge of key Wholesale Lockbox Operations functions and capabilities an asset</li> <li>Experience in financial services preferred</li> </ul> Skills <ul> <li>Customer and Client Focus</li> <li>Problem Solving</li> <li>Risk Management</li> <li>Adaptability</li> <li>Attention to Detail</li> <li>Collaboration</li> <li>Critical Thinking</li> <li>Issue Management</li> <li>Analytical Thinking</li> <li>Decision Making</li> <li>Oral Communications</li> <li>Presentation Skills</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Operations Consultant - Canada Lockbox

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Settlement Officer II (SO II), Estate Settlement Services (ESS), Private Bank - Accountable for managing and settling the smaller and/or less complicated estates and/or terminating trusts requiring a lesser degree of technical expertise and knowledge. Assigns tasks to the Settlement Assistants, monitors progress and approves completed work. Assists senior officers in coaching, developing, and mentoring assistants within Settlement team. Responsible for coordinating information and activities with external business partners (Attorneys, CPAs, and Fiduciary Accountants), and internal support partners (Tax, Compliance, SAM, ART), to ensure accurate, timely and efficient administration, and to manage business risk. Maintains high quality communications with beneficiaries, with focus on client satisfaction and asset retention. Non-licensed associate. Skills: <ul> <li>Account Management</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Risk Management</li> <li>Written Communications</li> <li>Collaboration</li> <li>Decision Making</li> <li>Issue Management</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Active Listening</li> <li>Attention to Detail</li> <li>Client Management</li> <li>Process Simplification</li> <li>Referral Identification</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent For internal employees: participation in a work from home posture does not make you eligible to post. Shift:1st shift (United States of America) Hours Per Week: 40

Settlement Officer II (SO II), Estate Settlement Services (ESS)

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Payments Solutions Overview At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology. Job Description The Treasury Product Manager (VP/DIR) role will focus on developing strategies to grow revenue with a portfolio of clients in Latin America. Key accountabilities include independent focus of managing a client portfolio, supporting all activities from executing on daily client transaction activity, ongoing client relationship management, overall driving, and attainment of Global Banknotes revenue goals. This role will also be responsible for supporting the Banknote Exposure and Inventory management functions. To be successful in the role, the TPM must maintain and build a strong client focus, and awareness and understanding of the banknotes foreign exchange market in addition to possessing good interpersonal, communication and presentation skills. Responsibilities <ul> <li>Manage assigned client portfolio with end to end understanding of client’s banknote activity exceeding portfolio growth goals; including executing buy and sell foreign banknotes (cash) transactions in accordance with business objectives, client needs and established limits for Banknote clients.</li> <li>Identifying solutions to client needs as requested or as a result of needs analysis.</li> <li>Schedule and perform client portfolio reviews while exploring cross sell opportunities.</li> <li>Produce pricing/cost benefit models for instituting effective pricing management initiatives.</li> <li>Partner with GPS sales to manage the sales pipeline; ensuring deals are properly advanced.</li> <li>Accountable for accuracy of banknotes related data within related tracking systems.</li> <li>Work with other key stakeholders such as GPS Sales, Credit, Compliance and Operations to manage client relationships, business development and process improvements.</li> <li>Understand and apply the bank’s risk framework when dealing with clients.</li> <li>Liaise with transportation agents to coordinate shipments and negotiate competitive pricing.</li> <li>Support global inventory management and balance sheet functions for the Global Banknote business.</li> </ul> Requirements: <ul> <li>Minimum of 5-7+ years of experience in the Global Banknotes market (preferred).</li> <li>Fluency in Spanish both verbal and written is required.</li> <li>Bachelor's degree or equivalent work experience.</li> <li>Strong knowledge of foreign currency banknotes and foreign exchange including pricing, FX rate calculation and transportation logistics.</li> <li>Strong mathematical and data analytic skills.</li> <li>Client and solution focused with ability to multi-task and adapt to change.</li> <li>Proven experience working in a fast-paced environment as part of a larger team.</li> <li>Excellent MS Office (Word/Excel/PowerPoint/Outlook) experience.</li> <li>Exposure to International markets.</li> </ul> Behavioral Qualifications <ul> <li>Inclusive and Inspiring: Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds.</li> <li>Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities.</li> <li>Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo.</li> <li>Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge.</li> </ul> Desired Skills: <ul> <li>Leadership Development</li> <li>Product Design and Development</li> <li>Product Management</li> <li>Project Management</li> <li>Strategy Planning and Development</li> <li>Innovative Thinking</li> <li>Performance Management</li> <li>Process Management</li> <li>Relationship Building</li> <li>Agile Practices</li> <li>Business Acumen</li> <li>Business Development</li> <li>Oral Communications</li> <li>Process Effectiveness</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Treasury Product Manager - Banknotes - Vice President/Director

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description The Senior Operations Consultant is responsible for supporting the group operations manager delivering on key processes, priorities, assist with controls, audits, and assessments within Canada Payment Operations. This position will assist with the Certification of accounts, Daily Profit &amp; Loss deliverables, FATCA tax payment and revenue pay back processes. Support ad-hoc requests across the branch with assessments, yearly business continuity plan updates, fraud/client complaint monitoring, dormant/blocked account review and audits. Co-ordination weekend testing and evidence of results to support various technology requests, as applicable. Co-ordinate the yearly Payments Canada Attestation to gather evidence from various lines of business. Other sundry tasks, as required adhering to strict deadlines. Flexibility to working hours required including weekends to met business objectives &amp; priorities. The Senior Operations Consultant will report to the Group Operations Manager. Responsibilities <ul> <li>Promote team collaboration and leadership to deliver on key priorities meeting tight deadlines</li> <li>Provide support to the Group Operations Manager for Reconciliation, Profit &amp; Loss, FX Settlements, Audits, Assessments, tax/dormant functions, other financial transactional and monitoring tasks</li> <li>Co-ordinate all testing requirements as needed across global payment operations for technology updates including scheduled weekends, as applicable</li> <li>Deliver under strict deadlines</li> <li>Complete administration duties and attestations with adherence to the banks policies, procedures and standards</li> <li>Support monthly management routines and metric standard requirements</li> <li>Monitor and approve a variety of accounting tasks in support of the Canada General Ledger for Canada Payment Operations and supported Lines of Buiness</li> <li>Support all audits, assessments and exams, as applicable</li> <li>Other administrative duties, as assigned</li> <li>Required to be flexible with work hours including statutory holidays, weekends as required, based on departmental and business requirements</li> </ul> Qualifications <ul> <li>Minimum 3+ years working experience in a role handling accounting principles and understanding of a general ledger (SAP) </li> <li>Solid understanding of electronic and manual payments, an asset</li> <li>Excellent critical/strategic thinking and problem resolution skills</li> <li>High Proficiency with Microsoft Office applications and computer skills</li> <li>Knowledge of the banks Treasury and payment products with proven results</li> <li>Understanding of general ledger entries including knowledge of FX (Foreign Exchange) contracts and settlement</li> <li>Excellent communication, organizational and problem solving skills including experience with a project/initiative end to end</li> <li>Demonstrated ability to work independently with minimal supervision and strong collaboration skills working in a team environment</li> <li>Ability to meet established deadlines in a fast paced environment</li> <li>Willingness to learn and take on new tasks</li> <li>Experience in financial services preferred</li> </ul> Other Qualifications <ul> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions</li> <li>Excels in working among diverse viewpoints to determine the best path forward</li> <li>Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner</li> <li>Commitment to challenging the status quo and promoting positive change</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Senior Operations Consultant - Canada Banking Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description This position will be responsible for supporting Institutional/internal, Intercompany and client business. Close interaction with Trading, Sales, and other Operational support groups will be required. Responsibilities <ul> <li>Providing transaction support for traders to reduce risk and timing delays on both client and proprietary trades processing</li> <li>Providing risk control on client exposure via marks, collateral management and fail support</li> <li>Timely calculation on exposure and break investigation</li> </ul> Performing functions such as: <ul> <li>Intercompany reconciliations</li> <li>Front end trading system to back end system position and cash reconciliations</li> <li>Trade check out, adjustments and settlement resolution</li> <li>Analyzing trade processing opportunities for improved STP</li> <li>Proactively managing client and desk inquiries, as well as improving overall relationships</li> <li>Working closely with the trading desk to ensure all trades are correctly captured and reported in the books and records</li> </ul> Qualifications <ul> <li>Two to three years of industry experience</li> <li>University degree in Business or Finance or a related field</li> <li>Canadian Securities Course an asset</li> <li>Strong computer skills including Microsoft Access and Excel</li> <li>Sound knowledge of Canadian settlement practices, debt and equity markets, and industry regulations</li> <li>Must be able to work in a fast paced and detail oriented environment</li> <li>Strong written and oral communication skills</li> <li>Excellent organizational and time management skills</li> <li>Initiative, good judgment and attention to detail are required in ensuring timely resolution with minimal exposure</li> <li>Adept at problem solving and the ability to handle a variety of tasks simultaneously &amp; efficiently</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Debt Trade Support

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description This role is an opportunity to manage the Canada Lockbox Operations team within Wholesale Lockbox Operations in Toronto. In this role you will: <ul> <li>Leverage your strong working knowledge of Lockbox and Canada clearing functions and capabilities to manage the day-to-day operations of a large production team</li> <li>Drive operational excellence using your risk-focused, strategic mind-set</li> <li>Enhance your risk-focused expertise</li> </ul> Responsibilities <ul> <li>Forecasts and manages staffing levels and capacities, provides effective coaching, and shares constructive feedback to drive Operational Excellence</li> <li>Applies knowledge of the end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines</li> <li>Develops and analyzes procedures to enhance unit and/or product-related activities and oversees budget and expense management, reporting, and forecasting for designated areas</li> <li>Evaluates efficiencies and identifies areas of improvement and growth to the overall process, identifying data, metrics, and key performance indicators to measure process effectiveness</li> <li>Aligns bank priorities and strategies to employee metrics and goals and strives to recognize, encourage, and improve team performance to support an inclusive work environment</li> </ul> Managerial Responsibilities This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. <ul> <li>Manager of Process &amp; Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement</li> <li>Enterprise Advocate &amp; Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results</li> <li>Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks</li> <li>People Manager &amp; Coach: Knows and develops team members through coaching and feedback</li> <li>Financial Steward: Manages expenses and demonstrates an owner’s mindset</li> <li>Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth</li> <li>Driver of Business Outcomes: Delivers results through effective team management, structure, and routines</li> </ul> Qualifications <ul> <li>Excellent communication, organizational, and problem-solving skills</li> <li>Familiar with Payments Canada Rules and Regulations for Cheque processing (ACSS/AUSS)</li> <li>High-volume production background and management experience an asset</li> <li>Working knowledge of key Wholesale Lockbox Operations functions and capabilities an asset</li> <li>Experience in financial services preferred</li> </ul> Skills <ul> <li>Business Operations Management</li> <li>Customer Service Management</li> <li>Performance Management</li> <li>Process Performance Measurement</li> <li>Talent Development</li> <li>Account Management</li> <li>Client Management</li> <li>Leadership Development</li> <li>Process Management</li> <li>Relationship Building</li> <li>Hiring and Onboarding</li> <li>Policies, Procedures, and Guidelines Management</li> <li>Process Design</li> <li>Risk Management</li> <li>Workforce Analytics</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

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