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Outlier

Matemático Aplicado

Role Value Proposition: The Group Benefits (GB) organization is responsible for the strategic direction, growth and management of MetLife's industry leading U.S. employee benefits business. Our sales force works directly with customers or through brokers, exchanges, and other third parties to distribute our broad range of Group Life, Dental, Vision, Group Disability, MetLife Defender, Global Services, Total Absence Management, Group Property &amp; Casualty, Accident, Hospital Indemnity, Critical Illness and Legal Plan products and services. GB Sales sells a broad portfolio of insurance solutions to employers and other eligible groups helping to make MetLife the largest provider of group employee benefits in the United States. Regional Markets provides global benefits sales and solutions to US Based employers with 100- 4,999 employees. Regional Markets offers over 20 products covering the full spectrum of non-medical benefits including dental, vision, life, disability and a robust portfolio of voluntary products, generating approximately +$1B in annual sales. This is a +$4B book of business with 7% market share of a +$52B market. The business serves more than 15,000 US customers, covering approximately 13M employees and their dependents. Key Responsibilities: <ul> <li>Overall accountability for the day-to-day financial support of Regional Market clients across multiple platforms and various billing methods: Responsible for the development of customer financial reports, including data and trend analysis <ul> <li>Manages the timely delivery of client billing </li> <li>Completes monthly revenue projections and validates data integrity</li> <li>Responsible for monitoring the key financial parameters </li> </ul> </li> <li>Responsible for client billing, reconciliation, and partnering with internal and external contacts to ensure billing is entered accurately and timely </li> <li>Participates in client account audits and strategic planning process </li> <li>Responsible for reviewing and documenting current financial processes and providing information for internal audits as needed </li> <li>Provides financial support to the implementation of new clients, as well as the addition of new products to existing clients </li> <li>Prepares historical information for Financial Consulting Services to assist them with the renewal and underwriting </li> <li>Maintains an awareness and knowledge of insurance products and industry trends </li> <li>Participates in cross-functional project teams designed to support key Regional Market initiatives or to enhance operational effectiveness </li> <li>Performs other duties as assigned or required.</li> </ul> Essential Business Experience and Technical Skills Required: <ul> <li>3-5 years of experience of relevant experience </li> <li>Excellent organizational skills, strong interpersonal skills, and effective communication skills, both written and verbal </li> <li>Experience in a client-facing role</li> <li>Proficient in Microsoft Office software, especially Excel </li> <li>Accounting/math problem solving skills, including attention to detail, analytical thinking and decisiveness </li> <li>Strong project management skills including problem solving, attention to detail, analytical thinking and decisiveness </li> <li>Ability to work autonomously and with others and effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible </li> <li>Ability to balance client expectations with MetLife capabilities </li> <li>General understanding of U.S. economy and employee benefits industry </li> </ul> Preferred: <ul> <li>Undergraduate degree</li> <li>Firm knowledge of group products, services and systems and ability to apply analytical skills to the interaction of these products, services and systems</li> </ul>

MetLife

Financial Consultant I

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Joining the Markets Application Production Services (MAPS) APAC team, you will be part of a global function responsible for the managing production systems across Global Markets Technology. You will work in a fast paced environment, leading multiple teams of front office facing application production specialists supporting entire APAC Equities business. You will regularly interact with senior execs/head of businesses/desk heads up to the level of MDs and closely partner with SMEs to senior execs/MDs within development and infrastructure teams in region and global to deliver to the regional Equities business as one Technology team. The successful candidate will demonstrate good acumen, flexibility and has the ability to assimilate, organize and present information quickly for the business and senior technology executives. This is a critical role requiring a highly motivated and dedicated individual with strong leadership, strategic thinking and a desire to take the team to the next level. Responsibilities: The role is fully responsible for managing the provision of application support to multiple LOBs within Global Markets Equities business in APAC. The role involves defining technical and people strategy, facing off to multiple senior business execs, coordinating stability programs, driving strategic improvements and managing major incidents. Additionally, the role will closely work with onshore and offshore groups worldwide to continue to operate and improve our global support model. This is a high-profile role requiring a highly motivated and dedicated individual who can provide technical and people leadership and is able to operate in a fast paced environment requiring flexibility, acumen and the ability to assimilate information quickly. Required Skills: <ul> <li>20+ Years overall technology experience, with at least 10 years covering Equities, with experience of managing application production support across multiple asset classes/functional areas such as Cash Equities, Electronic trading, Execution services, Derivatives, Prime, Stock Loan</li> <li>Domain knowledge, gained through hands on experience of supporting Equities and sub-lobs within Equities</li> <li>Experience of leading transformative programs/projects in application production support space to improve stability, enable the business and modernize the application production support function</li> <li>Well versed with regulatory framework governing technology incidents across APAC region </li> <li>Thorough understanding of technical areas such as Unix/Linux, Database (Sybase/SQL/Oracle), Perl, Python, Infrastructure, gained through hands on experience of supporting various applications and technologies </li> <li>Track record of leading and managing medium to large teams spread across countries</li> <li>Influential and collaborative skills to drive organization wide changes by embracing change and be a catalyst</li> <li>Experience and thorough understanding of critical aspects for production support such as monitoring, recovery and routines such as recovery simulations and driving the development of required tooling</li> <li>Thorough understanding of ITIL concepts, tools such as ITSM and Service Now. Experience of being involved in migrating to service now will be a big plus</li> <li>Experience with tools such as ITRS-Geneos, Splunk, Dynatrace, Observability, Corvil in an operational role</li> <li>Client relationship/service management experience</li> <li>Proactive, able to multi-task, prioritize and work on own initiative</li> <li>Able to work in a high pressure environment</li> <li>Strong time management skills</li> <li>Problem solving skills both technical and business related</li> <li>Excellent verbal/written communication skills</li> </ul> Desired Skills: <ul> <li>Understanding of wider global markets line of business such as Futures &amp; Options, Fixed Income, Commodities, Currencies &amp; Rates</li> <li>Past experience of working in a developer role, preferably for Equities business</li> </ul>

Bank of America

Director, Senior Technology Manager, Application Production Support & Engineering

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. What you’ll be doing (ie. job duties): <ul> <li>Product Vision and Strategy: Define and articulate a clear product vision and strategy for AI initiatives focused on enhancing employee productivity and collaboration. Develop a comprehensive roadmap aligned with overall company objectives.</li> <li>AI Opportunity Discovery: Proactively identify and analyze opportunities to leverage AI to address specific employee pain points, streamline workflows, and improve collaboration across various departments and functions. Conduct user research, market analysis, and competitive assessments to inform product decisions.</li> <li>Technology Assessment and Implementation: Evaluate and recommend third-party AI solutions, platforms, and tools, considering factors such as functionality, scalability, security, and integration capabilities. Oversee the successful implementation and integration of these technologies into our existing systems.</li> <li>Internal AI Product Development: Collaborate closely with our Machine Learning team to define product requirements, prioritize features, and guide the development of custom AI-powered solutions tailored to our unique organizational needs.</li> <li>Cross-Functional Team Leadership: Lead and mentor a dedicated "AI Pod" comprising representatives from IT, HR, and our Machine Learning team. Foster a collaborative, agile, and results-oriented environment to ensure effective communication, stakeholder alignment, and the successful delivery of AI-driven products and initiatives.</li> <li>Stakeholder Communication and Management: Effectively communicate the product vision, strategy, roadmap, and progress to a wide range of stakeholders, including senior leadership, business unit leaders, and end-users. Build strong relationships, manage expectations, and solicit feedback to ensure product success.</li> <li>End-to-End Product Lifecycle Management: Own and manage the complete product lifecycle, from ideation, user research, and requirements gathering to design, development, testing, launch, iteration, and continuous improvement. Employ agile methodologies to deliver high-quality products iteratively.</li> <li>Prioritization and Decision-Making: Make strategic decisions regarding product prioritization, feature selection, resource allocation, and trade-offs, balancing business needs, technical feasibility, and user value.</li> <li>Performance Measurement and Optimization: Define key performance indicators (KPIs) to measure the effectiveness of AI-powered solutions and track their impact on employee productivity, collaboration, and overall business outcomes. Utilize data analytics to identify areas for optimization and drive continuous improvement.</li> <li>Ethical AI and Governance: Ensure that all AI solutions adhere to the highest ethical standards, including fairness, transparency, accountability, and data privacy regulations. Establish governance frameworks and best practices for responsible AI development and deployment.</li> <li>Change Management and Adoption: Develop and execute change management strategies to drive user adoption of new AI tools and workflows. Provide training, communication, and support to ensure a smooth transition and maximize the impact of our AI initiatives.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. Master's degree preferred.</li> <li>5+ years of experience in product management, with a demonstrated track record of successfully launching and managing technology products in a fast-paced environment.</li> <li>Significant experience working with Artificial Intelligence (AI) and Machine Learning (ML) technologies, with a strong understanding of their applications and limitations.</li> <li>Deep understanding of the AI/ML landscape, including natural language processing (NLP), machine learning, deep learning, and generative AI.</li> <li>Proven ability to lead cross-functional teams and influence stakeholders at all levels of the organization.</li> <li>Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.</li> <li>Strong analytical and problem-solving skills, with a data-driven approach to decision-making and a focus on delivering measurable results.</li> <li>Experience with agile product development methodologies and tools (e.g., Scrum, Kanban).</li> <li>Familiarity with enterprise software, SaaS solutions, and cloud computing platforms (e.g., AWS, Azure, GCP).</li> <li>Strong understanding of user experience (UX) principles and a customer-centric approach to product development.</li> <li>Strong security and compliance understanding.</li> <li>Experience working in a highly regulated environment</li> <li>Experience in a fast-paced, high-growth company</li> </ul> ID: P70738 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $170,765—$200,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Product Manager, AI Productivity

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for conducting routine analysis, research, and investigations in diversified compliance operations aligned to the bank’s Financial Crimes Enterprise Policy and the Financial Crimes Global Standard. Key responsibilities include executing against regulatory requirements and economic sanctions compliance practices, understanding and anticipating inherent risks to the business, and building and maintaining business relationships. Responsibilities: <ul> <li>Performs day-to-day activities aligned to the team's common goals, strategy, and metrics and works on improving capabilities through learning and development</li> <li>Identifies and analyzes problems related to product lines or functions and develops and implements process improvements to address and resolve issues</li> <li>Provides quality assurance review and testing on operating key controls</li> <li>Supports special projects that represent significant risk exposure and identifies and escalates risks accordingly with a sense of urgency</li> <li>Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and external clients</li> <li>Interprets and analyzes information gathered from numerous applications and third party sources and identifies issues that prompt further inquiry</li> </ul> Skills: <ul> <li>Adaptability</li> <li>Critical Thinking</li> <li>Data Collection and Entry</li> <li>Data Quality Management</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Problem Solving</li> <li>Research Analysis</li> <li>Customer and Client Focus</li> <li>Innovative Thinking</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Quality Assurance</li> </ul> Required Qualification's : <ul> <li>Role is responsible for reviewing client data that cannot be verified by a third party vendor in accordance with the Customer Identification Program.</li> <li>Processes routine/standard alerts (via applications and email) to appropriate front line unit (FLU) according to established procedures and prescribed processes.</li> <li>Daily responsibilities will cover one or more operations functional areas such as: Reviewing Initial Report, Sending out Alerts, Responding to Email Requests</li> <li>Provides quality service and effective and efficient operations support for the assigned areas, internal business partners and/or external customers and clients.</li> </ul> Desired Qualification's: <ul> <li>Strong written communication skills</li> <li>Strong problem resolution and decision-making skills</li> <li>Attention to Detail and completeness for record retention is critical</li> <li>Highly motivated mindset</li> <li>Adapt to change in a highly regulated industry</li> <li>Collaborative mindset</li> <li>Analytical thinking</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

CIM Ops Information Management Analyst

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world. How would you like to make a difference everyday by empowering business owners with business lending solutions to help them reach their greatest potential? We are looking for self-directed movers and shakers to engage with business owners, solve problems and close deals in our fast-paced environment with confidence. If that describes you, keep reading for more details about this position. Summary: PayPal is seeking high potential, performance driven people to join the Global Merchant Lending Inside Sales Team. This represents an exciting opportunity to join, learn and grow with a team that is empowered to innovate constantly and to compete fiercely and to thrive in a culture that allows for career growth opportunities and be part of an industry leading company. As a member of the Global Merchant Lending Inside Sales Team at PayPal, you will contribute by facilitating loans in PayPal’s growing merchant lending market and create exceptional relationships with business owners who are interested in acquiring additional capital to grow their business by building rapport and developing trust to understand their borrowing needs. If you're ready to take up our global challenge, bring your passion, experience, and vision to the team at PayPal. We are proud to work here. You will be, too. Job Description: Responsibilities: <ul> <li>Actively engage business owners who are interested in funding for their business</li> <li>Build exceptional relationships with business owners by establishing rapport and developing trust to understand their borrowing needs</li> <li>Listen attentively to customer needs and concerns; demonstrate empathy while overcoming customer objections</li> <li>Demonstrate a strong ability to close the deal while maintaining a high level of customer satisfaction</li> <li>Meet and exceed established sales and quality goals</li> <li>Utilize Salesforce to log, track and maintain customer records</li> <li>Embrace PayPal’s Culture and Values and be passionate about providing a world class customer experience </li> </ul>Preferred Qualifications: <ul> <li>Bachelor’s degree or equivalent practical work experience</li> <li>Prior experience in sales, account management or inside sales within a B2B environment or marketing, financial services, or business development experience</li> <li>Superb interpersonal skills and the ability to build relationships and trust quickly over the phone</li> <li>Competitive nature with a strong passion and work ethic to exceed personal and professional goals</li> <li>Ability to work collaboratively and effectively, both on a team and individually, in a high energy, ever-changing, dynamic sales environment</li> <li>Must be quality and detailed oriented with strong working knowledge of the internet, e-commerce, and suite of Microsoft Office products</li> <li>Strong communication skills to enable positive interaction with business owners and all levels and functions within the organization</li> <li>Proven experience adapting and thriving in a constantly changing environment </li> </ul>Our world-class culture is something we’re proud of. We’re committed to creating a thriving and inclusive workplace with great benefits including: <ul> <li>Medical, dental and vision </li> <li>Help with your Medical Plan </li> <li>Health Savings Account</li> <li>Wellness Coaching</li> <li>Employee Assistance Program</li> <li>Emotional Wellness 24/7 Support</li> <li>401K</li> <li>Employee Stock Program</li> <li>Financial Coaching</li> <li>Flexible Spending Accounts</li> <li>Retirement Planning</li> <li>Life, Accident, Disability Insurance</li> <li>Paid Time off</li> <li>Sabbatical</li> <li>Educational Assistance</li> <li>Fertility Benefits</li> <li>Adoption Support</li> <li>Dependent Care FSA</li> <li>Child &amp; elder care resource</li> <li>New Parent Resources</li> <li>Relocation Benefits </li> </ul>For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national hourly pay range for this role is PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national hourly pay range for this role is $27 to $53 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a> Who We Are: To learn more about our culture and community visit <a href="https://about.pypl.com/who-we-are/default.aspx" target="_blank">https://about.pypl.com/who-we-are/default.aspx</a> Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Notice to Applicants and Employees who reside within New York city. Click <a href="https://careers.pypl.com/Contact-Us/default.aspx" target="_blank">https://careers.pypl.com/Contact-Us/default.aspx</a> to view the notice. REQ ID R0113136

PayPal

Merchant Lending - Account Executive

Location: Must live within a commutable distance of the Tampa, FL, Cary, NC, Bridgewater, NJ, Warwick, RI, office Once a month in office for meetings Insight CoPilot Product Owner <ul type="disc"> <li>Serve as Product Owner for the core capabilities of the Agent Desktop (Salesforce) system that supports MetLife Global Customer Service and Operations.</li> <li>Lead deep strategic vision and initiatives focused on leveraging Artificial Intelligence (AI) to enhance customer and Contact Center associate experiences, optimizing tools such as Co-Pilot, post-call wrap/import speech analytics, and tracking data utilization of Co-Pilot.</li> <li>Drive an advanced understanding of Salesforce CoPilot capabilities, ensuring alignment with business strategies and key performance indicators (KPIs) to achieve impactful outcomes.</li> <li>Architect and execute comprehensive Artificial Intelligence (AI) strategies that translate to achieving crucial KPIs (e.g., AHT) and other Objective Key Results (OKRs), drawing valuable insights to facilitate informed decision-making and next steps.</li> <li>Oversee and guide the progression of CRM (Salesforce) product stories throughout sprints and iterations, proactively resolving issues and removing blockers to ensure smooth development.</li> <li>Formulate and execute a strategic plan for the roll-out/release of new features and functionalities, defining, measuring, and reporting on product analytics, performance, and success metrics.</li> <li>Collaborate with Application Development to lead innovative discovery processes on new concepts, determining and refining business and customer value based on technical feasibility.</li> <li>Participate in cross-functional system demos, review UAT, ensure thorough post-production check-outs, and monitor/prioritize post-production issues.</li> <li>Actively engage with business owners and leaders to discuss strategic business initiatives, recommending cutting-edge AI technology solutions to support and propel those strategies forward.</li> <li>Cultivate and manage relationships with multiple stakeholders including Contact Center LOBs, Digital, Application Development, Risk/Security, and more, ensuring strategic alignment and collaboration.</li> <li>Structure and drive complex and dynamic projects, bringing clarity and definition to undefined or fluid initiatives.</li> </ul> Technical &amp; Professional Skills Required <ul type="disc"> <li>Possess a Design Thinking Mindset: Expertise in developing Personas, Journey Maps, Story Maps, writing User Stories, and defining Acceptance Criteria.</li> <li>Advanced knowledge of Agile Methodologies; Agile Product Owner certification preferred.</li> <li>Experience with Agile and DevOps methodologies, including Backlog Grooming and Sprint Planning.</li> <li>Proficient in using Collaboration Tools including Miro, Azure DevOps, SharePoint, Microsoft Teams, Microsoft PowerPoint, and Microsoft Visio.</li> <li>Expert level knowledge of Salesforce Co-Pilot capabilities.</li> <li>Comprehensive understanding of the benefits of Co-Pilot for enhancing associate and customer satisfaction, boosting knowledge, reducing call misdirects, improving user experience, achieving cost savings, and decreasing average handle/call time.</li> <li>Ability to identify needed enhancements through metric analysis and quantify expected outcomes.</li> <li>Exceptional communication, organizational, and planning skills.</li> <li>Proven ability in Stakeholder Management.</li> </ul> Experience Required <ul type="disc"> <li>3+ years’ current experience working within a complex Salesforce - Lightning development environment</li> <li>3+ years’ current experience working on a Scrum and/or Agile team as Product Owner</li> <li>3+ years’ experience with creating documentation for communication with varied audiences</li> <li>2+ years’ experience working on complex development projects</li> <li>Location: Bridgewater, NJ; Cary, NC; Warwick, RI; or Tampa, FL</li> </ul> Experience Preferred <ul><li>3+ years call center experience</li></ul>

CRM Product Owner - Salesforce

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Role and Responsibilities As a Vice President, Payment Application Support Engineer, you will be responsible for support of cloud (AWS, Azure) deployed applications related to Payment industry, which: <ul> <li>receive card transactions from POS Terminals, Hosted Payment Pages, and forwarding them to Payment Processors</li> <li>onboard merchants to transaction processing applications, platforms</li> </ul> You can look forward to: <ul> <li>Supporting Gateway applications that process card transactions for Visa, MC, AMEX, DISC.</li> <li>Analyzing transaction failures and make recommendations to improve application reliability and quality, support processes, practices, and procedures.</li> <li>Making strong technical decisions and complete tasks &amp; assignments under limited supervision.</li> <li>Recognizing problems that need further investigations, seeking assistance when needed, and demonstrating initiative and self-motivation.</li> <li>Ensuring documentation of production incidents and collaborate with different support and development teams and resolve issues.</li> <li>Assisting the team in devising new support processes and ensure their implementation as per company policy.</li> </ul> Required Experience Qualifications for Consideration: <ul> <li>Bachelor’s degree or foreign equivalent in Computer Engineering, Computer Science, Information Technology, or a related field.</li> <li>Solid understanding of the SDLC, ITIL processes, change management, release management and configuration management.</li> <li>Knowledge of Payment industry, Cards, ATM &amp; POS Terminal and transaction processing protocols i.e. ISO 8583, fixed length message formats, etc.</li> <li>Solid Project Management skills.</li> <li>Knowledge of information systems elements (hardware, software, network) and their application to business functions/processes</li> <li>Knowledge database concepts and MS Office.</li> <li>Must have good communication and vendor management skills.</li> </ul> Preferred Skills, Experience, and Domain Knowledge: <ul> <li>Server Administration experience would be a plus to compliment the card industry experience.</li> <li>Administration of tools relative to Payment industry, Cards, ATM &amp; POS Terminal and transaction processing protocols i.e. ISO 8583, fixed length message formats etc.</li> <li>Experience with UL, Pargon and Astrex simulators, or other payment transaction simulators</li> <li>Python, Shell scripting, Putty, Oracle, SQL Server, MySQL</li> </ul> Domain Knowledge: 2-5 years of experience supporting payment gateway or acquiring systems. Familiarity with below areas of payments is necessary. <ul> <li>Knowledge of ISO 8583 message standard, and its versions for different card networks like Visa, MC, Discover, Amex.</li> <li>E-commerce<ul> <li>Hosted Payment Pages/Secure Acceptance</li> <li>Recurring and Tokenized payments</li> <li>Knowledge of payment modules of SPreedly, Shopify, Recurly, Netsuite,</li> <li>E-signature services like Docusign, rightSignature</li> </ul> </li> <li>Mobile Payments<ul> <li>Apple Pay</li> <li>Google Pay</li> </ul> </li> <li>Point of Sale Technologies<ul> <li>NCR</li> <li>PAX</li> </ul> </li> <li>REST APIs<ul><li>VISA Developer APIs</li></ul> </li> <li>Fraud and Transactional Risk Management domain</li> <li>Settlements</li> </ul> Technologies Several years of experience with the technologies listed below is necessary. <ul> <li>Linux –<ul> <li>Scripting - python, shell</li> <li>Tools – Grep, awk, netstat, pstat, free, vmstat</li> </ul> </li> <li>SQL – Oracle or Postgress</li> <li>Programming Language<ul> <li>Java (enterprise JBOSS)</li> <li>Ruby (Ruby On Rails)</li> <li>Python</li> </ul> </li> <li>Network monitoring<ul><li>VPC flow logs</li></ul> </li> <li>Cloud<ul><li>AWS ( EC2, ECS, ALB, NLB, RDS, SQS, cloudwatch)</li></ul> </li> </ul> List of payment processors <a href="https://en.wikipedia.org/wiki/List_of_online_payment_service_providers" target="_blank">https://en.wikipedia.org/wiki/List_of_online_payment_service_providers</a> Names of Gateway applications that are popular in APAC <ul> <li>MIGS - Mastercard Internet Payment Gateway Service.</li> <li>Smarvista EPG and Integration Platform - <a href="https://www.bpcbt.com/integration-platform" target="_blank">https://www.bpcbt.com/integration-platform</a></li> <li>Compass Plus - <a href="https://compassplustechnologies.com/solutions/acquiring-solutions.html" target="_blank">https://compassplustechnologies.com/solutions/acquiring-solutions.html</a></li> </ul>

Vice President, Payment Application Support Engineer, Global Technology, Australia

<a href="#">Locations</a> <a href="#">Being here</a> <a href="#">Diversity, Equity &amp; Impact</a> <a href="#">Students</a><a href="#">How We Hire</a><a href="#">Latest</a><a href="#">All Jobs</a> <h1> Senior Machine Learning Engineer Personalization</h1> Link copied to clipboard. <ul> <li><a href="#">Engineering</a></li> <li>Machine Learning</li> </ul> The Now Playing View team is a new surface on Spotify that gives users a chance to engage deeply with the content they are currently playing, and explore new content related to what’s currently playing. With content like concerts, lyrics, and merchandise, as well as playable recommendations like music, podcasts, and audiobooks. There is a huge opportunity to scale and personalize recommendations on the surface. Locations <ul> <li>New York</li> <li>Boston</li> </ul> Job type Permanent The Home NPV team, which is taking ownership of this surface, is looking for a Senior Machine Learning Engineer to join a team of talented engineers that share a common interest in distributed systems, scalability and Machine Learning best practices. As one of the founding Machine Learning engineers on the team. You will be responsible for training and deploying the first models to power the NPV surface, across Music, Podcasts, and Audiobooks. You will work closely with the Backend and Data engineers on the team to ensure we meet latency requirements for serving the model on the request path as well as work closely with the Engineering Manager and Product Manager to drive the future of the Machine Learning strategy. What You'll Do <ul> <li>Coordinate technical projects across teams within Spotify</li> <li>Facilitate collaboration with other engineers, product owners, and designers to solve interesting and challenging problems for delivering various media worldwide</li> <li>Be a valued member of an autonomous, cross-functional agile team</li> <li>Architect, design, develop, and deploy the first Machine Learning models that will serve realtime recommendations across the Music, Podcast, and Audiobook NPV surfaces.</li> <li>Be a leader in personalization's Machine Learning community and work collaboratively and efficiently within Home’s existing platforms and systems.</li> <li>Hands-on expertise with implementing end-to-end production ML systems at scale in Java, Scala, Python, or similar languages</li> <li>Help drive optimization, testing, and tooling to improve quality</li> </ul> Who You Are <ul> <li>You have experience being a technical leader or mentor</li> <li>You have a strong background in machine learning, with experience and expertise in personalized machine learning algorithms, especially recommender systems. (including experience in spotify-kubeflow and salem)</li> <li>You are experienced with feature engineering and building scalable data pipelines in Scio.</li> <li>You have a deep understanding of Machine Learning systems and infrastructure.</li> <li>You have experience in Tensorflow or Keras.</li> </ul> Where You'll Be <ul> <li>We offer you the flexibility to work where you work best! For this role, you can be within the North America region as long as we have <a href="https://lifeatspotify.com/being-here/work-from-anywhere" target="_blank">a work location.</a> </li> <li>This team operates within the Eastern Standard time zone for collaboration.</li> </ul> Link copied to clipboard. Our global benefits Extensive learning opportunities, through our dedicated team, GreenHouse. Flexible share incentives letting you choose how you share in our success. Global parental leave, six months off - fully paid - for all new parents. All The Feels, our employee assistance program and self-care hub. Flexible public holidays, swap days off according to your values and beliefs. Learn about life at Spotify The United States base range for this position is $176,166 $251,666 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future. <h2>Quick clicks</h2> <a href="#">More about Engineering Engineering category </a><a href="#">See our New York office New York office </a><a href="#">Find out how we hire How we hire </a> <h2>Similar jobs</h2> Boston &amp; New York Permanent <a href="#">Data Engineer II, Music</a> <a href="#">Engineering</a> New York Permanent <a href="#">Machine Learning Engineer II, Personalization</a> <a href="#">Engineering</a>Machine Learning New York Permanent <a href="#">Machine Learning Engineering Manager, Content Platform</a> <a href="#">Engineering</a>Machine Learning <a href="#">See all similar jobs</a>

Spotify

Senior Machine Learning Engineer, Personalization

Job Description: Job Title: Global Financial Crimes Manager Corporate Title: Director Location: Dublin Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Overlooking the spectacular Iveagh Gardens with access to all amenities in the beating heart of central Dublin is our Park Place office. Travel options include the LUAS, Dublin Bus networks as well as the Dublin Bikes station, positioned just outside our front doors. As part of our commitment to supporting staff travel to and from work in the most sustainable way possible, we also provide tax saver tickets as part of our award-winning benefits package which means getting to work has never been easier. Role Description: This job is responsible for executing substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include working directly or through compliance officers for the Front-Line Units (FLUs) and Control Functions (CFs) to complete compliance, policy, operational/fraud risk management requirements. Responsibilities: <ul> <li>Advises and directs the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front-Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed.</li> <li>Produces and/or oversees independent financial crimes risk management reporting to Senior Leaders and FLU/CF Senior Leaders.</li> <li>Monitors the changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed.</li> <li>Participates in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks.</li> <li>Escalates financial crimes related risks and issues to appropriate governance routines, management/board level committees.</li> <li>Identifies, aggregates, reports, escalates, inspects, and challenges the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes.</li> </ul> What we are looking for: <ul><li>Extensive financial crime or broader compliance experience</li></ul> <ul><li>Broad understanding of risks and control frameworks</li></ul> Skills that will help: <ul><li>Management Experience</li></ul> Benefits of working at Bank of America: Ireland Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner. <ul> <li>Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.</li> <li>20 days of back-up childcare and 20 days of back-up adult care per annum.</li> <li>The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.</li> <li>Access to an Employee Assistance Program for confidential support and help for everyday matters.</li> <li>Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.</li> <li>Ability to donate to charities of your choice and the bank will match your contribution.</li> <li>Opportunity to access our Arts &amp; Culture corporate membership program and receive discounted entry to some of Ireland’s most iconic cultural institutions and exhibitions.</li> <li>Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.</li> </ul> Bank of America: Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status, socio-economic background, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

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