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At Backcountry, our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport and, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. We’re looking for a motivated, performance-driven Senior Marketing Associate, Lifecycle &amp; Loyalty to join our team. This role will challenge you to blend strategic thinking with hands-on execution. It demands curiosity, analytical rigor, and the ability to move quickly while maintaining meticulous attention to detail. If you love the fast pace of e-commerce, thrive on turning data into action, and are excited about directly impacting customer engagement and loyalty, we invite you to join us. This role is challenging – above and beyond the day-to-day responsibilities, you’ll have a big role within a fast-paced team. This position will report into the Director, Retention. <h3>What you get to do every day: </h3> <ul> <li>This role blends strategy and execution, providing the opportunity to truly own initiatives, from ideation through implementation. You’ll have a meaningful impact on how we interact with our customers, driving deeper connections and lasting loyalty.</li> <li>Design and evolve Backcountry’s cross-channel lifecycle strategy—with a sharp focus on growing LTV, repeat purchase rate, frequency, and long-term customer satisfaction.</li> <li>Own end-to-end lifecycle campaign execution, including segmentation, journey logic, dynamic content personalization, QA, deployment, and analysis.</li> <li>Lead the implementation and optimization of our loyalty program, anchored in customer insights, commercial impact, and seamless integration across our systems.</li> <li>Serve as the go-to expert on what our CRM platform can (and can’t) do—and how to push its limits. Stay ahead of trends in CRM tech, deliverability, and operational best practices.</li> <li>Monitor platform and campaign health—bounces, complaints, deliverability issues, and data sync errors—and own incident response plans.</li> <li>This overview isn’t exhaustive—we’re always evolving, and your responsibilities will too. You’ll have plenty of opportunities to take initiative, grow your role, and explore new ideas.</li> </ul><h3> What you bring to the role:</h3> <ul> <li>4+ years of experience in CRM, retention, lifecycle, or email marketing—preferably in a fast-paced e-commerce or DTC environment.</li> <li>Experience hands-on in executing email marketing campaigns using ESPs.</li> <li>Strong organizational skills with meticulous attention to detail.</li> <li>Strong analytical skills—you can comfortably interpret data, run tests, and make data-driven marketing decisions.</li> <li>A collaborative attitude—you build positive relationships and communicate effectively across teams.</li> </ul><h3>What’s in it for you? </h3> <ul> <li>PTO </li> <li>Medical/Dental/Vision and a variety of supplemental policies available </li> <li>Company 401K match </li> <li>Company Health Spending Account (HSA) match </li> <li>Company provides group life insurance at no cost </li> <li>Paid Holidays </li> <li>Birthday off with pay! </li> <li>Pet Insurance </li> <li>Generous employee discounts </li> </ul><h3>What our interview process looks like: </h3> <ul> <li>Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better: </li> <li> 📞 Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us! </li> <li> 📝 Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently. </li> <li> 👩🏽‍💻Step 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal. </li> <li> ✍🏽 Step 4: Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about. </li> </ul> For US-based candidates, this posting is intended for candidates that reside in the following states: AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, OR, PA, TN, TX, UT, VA, WV, WI, and WY. Our preference is for candidates who reside near our hubs in Northwest Indiana, Austin, Texas, and Toronto, Ontario. [Insert MX option] The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact <a href="#">hrbenefits@cscshared.com</a>. #LI-Remote #LI-MB1

CSC Generation

Sr. Marketing Associate, Lifecycle & Loyalty

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With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food The Senior Director of eCommerce for Sur La Table is responsible for our online business. As a business leader, you will be responsible for planning and then executing a comprehensive digital strategy to drive both near and long-term growth, while hitting forecasted revenue targets. Operationally, you will cover all aspects of eCommerce, including day-to-day business needs as well as launching key new customer-facing initiatives. You are a proven operator with a strong collaborative spirit that fosters cross-functional coordination and cross-department execution. Here, you will work closely with multiple parts of the organization, including merchandise-buying, marketing, retail, customer service and product-technology teams. You will obsess with delivering rich online brand experiences, increasing site engagement and driving conversions; all of which create customer loyalty. In this role, you will manage the eCommerce budget and make sure it is tied directly back to forecasted revenue. Thus, you prioritize true incremental growth initiatives as well as optimization efforts. This requires that you are a passionate brand advocate and a true customer champion; driving omni-channel performance and making key investment decisions using sound data analysis. This role is challenging – above and beyond the day-to-day responsibilities, you’ll have a big role within a fast-paced team. This position will report into the Chief Marketing Officer <h3>What you get to do every day: </h3> <ul> <li> Strategy: Plan, prioritize and drive all activities resulting in eCommerce net revenue growth. </li> <li> Growth: Further identify, develop and execute eCommerce initiatives to achieve near and long-term growth. </li> <li> Financial: Manage allocated budgets and provide both strategic and detailed inputs on financial planning for eCommerce forecasts and actuals as well as gauging performance of ongoing and new initiatives. </li> <li> Data Analysis: Utilize data analytics tools to monitor site performance, track key merchandising and traffic metrics, and make data-driven decisions to improve the online shopping experience continually. </li> <li> Coss-Functional Collaboration: Lead a cross-functional eCommerce team handling site management, merchandising, production, digital operations and customer service by fostering strong teamwork, heavy collaboration and a RACI framework. </li> <li> Conversion Rate Optimization: Identify optimization needs by evaluating overall site funnel conversion, traffic sources and closely monitoring overall site performance KPIs. </li> <li> Customer Champion: Ability to map and understand all customer journeys and touchpoints in depth, identifying gaps and driving improvements. This includes using voice-of-customer data collection and key insights. </li> <li> Product &amp; Marketing: Work closely with marketing and product teams to present product assortment stories and our unique selling proposition online in a compelling way that delivers a distinctive, meaningful brand experience while optimizing quality traffic. </li> <li> Merchandising Tools and Technology: Keep up with industry trends and emerging technologies and vendors to identify opportunities to implement new tools or platforms to enhance the digital merchandising process, site navigation, UX/UI improvements and CRO. </li> <li> Content Placement: Work closely with creative and GTM teams to guide the creation and management of compelling and relevant content, including product descriptions, images, videos, and other assets that enhance the customer's online shopping experience. </li> <li> Site Development: Collaborate with technology and development team to help define and roadmap a/b tests, new site capabilities, enhancements and overall improvement opportunities. </li> <li> Vendor Relationships: Manage and drive vendor relationships to continuously strive for improvements and drive incremental results, from site merchandising to site search to SEO to voice of customer tooling. Identify and source new vendors. </li> <li> Operations: Through close monitoring and analysis; continuously evaluate and improve organizational processes driving efficiencies and scale. </li> <li> Team Leadership: Develop, train and mentor team by fostering a culture of continuous learning and improvement</li> </ul><h3> What you bring to the role: </h3> <ul> <li>Bachelor’s degree required, master’s degree preferred. </li> <li>7-10+ years of demonstrated experience in eCommerce. </li> <li>Results driven and have a passionate vision about everything eCommerce. </li> <li>Track record of working and leading initiatives through collaborative, cross-functional organizational environment. </li> <li>Ability to create detailed mapping of online shopper journeys and site engagement to create and keep customers. </li> <li>Strong communication skills and business acumen. </li> <li>Skilled in data analytics tools and data analysis to make strong informed decisions while monitoring overall performance. </li> <li>Comprehensive understanding of eCommerce operations and KPIs. </li> <li>Proven ability to find compelling new eCom opportunities supported by data modeling. </li> </ul><h3>What’s in it for you? </h3> <ul> <li>PTO </li> <li>Medical/Dental/Vision and a variety of supplemental policies available </li> <li>Company 401K match </li> <li>Company Health Spending Account (HSA) match </li> <li>Company provides group life insurance at no cost </li> <li>COBRA reimbursement for salaried employees until health insurance eligible </li> <li>Paid Holidays </li> <li>Birthday off with pay! </li> <li>Pet Insurance </li> <li>Generous employee discounts </li> </ul><h3>What our interview process looks like:</h3> <ul> <li>Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better: </li> <li> 📞 Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us! </li> <li> 📝 Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently. </li> <li> 👩🏽‍💻Step 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal. </li> <li> ✍🏽 Step 4: Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about. </li> </ul>For US-based candidates, this posting is intended for candidates that reside in the following states: AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, OR, PA, TN, TX, UT, VA, WV, WI, and WY. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact <a href="#">hrbenefits@cscshared.com</a>.

Senior Director of Ecommerce

<h1> Staff Software Engineer, Staff Experience</h1> Job Locations US-Remote | US-MA-Boston ID 2025-6214 <dl> <dt>Category</dt> <dd> Engineering </dd> <dt>Position Type</dt> <dd> Full-Time </dd> </dl> <h2> Overview </h2> Position Overview: The Staff Software Engineer is responsible for building the software that enables our digital care management platform, while providing technical leadership that differentiates Wellframe’s business capabilities. They accomplish this by working closely with other engineers, product managers, designers and data scientists. Staff Software Engineer sits within the Engineering department and reports to a Senior Director, Engineering. Success in this role is demonstrated by a consistent ability to reduce the complexity of projects, leadership of broad architectural work that unlocks new capabilities for the business, and a skill for coming up with improvements that increase the overall productivity of the engineering team. About Wellframe: With Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey. Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can’t help us achieve this ambition. That’s why our team of physicians, clinicians, public health experts, data scientists, engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience. Your Impact: <ul> <li> Provide technical leadership of web development across Scrum teams to improve product quality and development velocity. (20%)<ul> <li>Stay up to date with industry frontend best practices and identify new capabilities that can be unlocked by emergent technologies or techniques.</li> <li>Continuously improve frontend architecture to build a scalable, reliable and performant web frontend</li> <li>Lead a guild of web developers to establish, prove, and enhance front end development patterns, standards, tools, and reusable components. </li> <li>Establish a culture and practice of building flexible and reusable web components.</li> <li>Mentor and educate teams on established standards and best practices.</li> </ul> </li> <li> Provide technical leadership for the Care Manager Experience full-stack web development team. (80%)<ul> <li> Translate user stories into software solutions<ul> <li>Work closely with product managers and scrum masters to understand the business problems and help in scoping the user stories.</li> <li>Collaborate with designers to ensure we deliver an optimal and accessible user experience.</li> <li>Collaborate with engineering managers and technical program managers to provide good project estimates for on time delivery of projects</li> <li>Validate technical design with other engineers.</li> <li>Maintain a high standard for code quality for yourself and others on the team, including automated tests</li> <li>Lead projects end to end which include technical design, development, testing and on time delivery of projects and improvements with highest quality.</li> </ul> </li> <li> Debug and fix our most challenging production issues<ul> <li>Participate in on-call rotations to ensure our systems have exemplary uptime and reliability.</li> <li>Work with our customer support team to triage, diagnose, and resolve bugs affecting our users.</li> <li>Serve as the point person for any customer escalation bugs for their team</li> </ul> </li> <li> Identify and lead process and technology improvements<ul> <li>Identify process, tooling and feature improvements to improve product quality and engineering productivity.</li> <li>Develop a 6-12 month roadmap for implementing technical and process improvements.</li> </ul> </li> <li> Mentor Software Engineers<ul><li>Work closely with software engineers and interns to guide their technical and career growth.</li></ul> </li> </ul> </li> </ul> <ul><li><ul></ul></li></ul> What You Bring: <ul> <li>S. or M.S. degree in Computer Science, Computer Engineering, or closely related field of study.</li> <li>Advanced working knowledge of Javascript and Typescript</li> <li>Expert in ReactJS and experienced with other JavaScript frameworks.</li> <li>Significant experience building and optimizing reusable web component libraries</li> <li>At least 6 years full-stack web development experience.</li> <li>At least 6 years experience building SaaS or cloud-based commercial software products.</li> <li>Experience with backend frameworks such as Spring or Ruby on Rails with a microservices architecture is preferred.</li> <li>Proficient with a modern scripting language such as Python.</li> <li>Makes good trade-offs for core design and API decisions.</li> <li>Excellent communicator, comfortable explaining technical problems and plans in person and in writing to both a technical and a non technical audience.</li> <li>Values the difference between good code and correct code, and cares about effective testing.</li> <li>Demonstrable history of technical mentorship.</li> <li>Experience leading complex initiatives from technical design to delivery.</li> <li>Thrives on diverse technical challenges — our system integrates a wide variety of healthcare and other technologies.</li> <li>Passionate about leveraging their technical skills to help improve patient care.</li> <li>Works effectively in a fast-paced, agile startup environment, and finds fulfillment delivering innovative solutions.</li> <li>Effective communication skills</li> <li>Accepts feedback graciously</li> <li>Strives not to commit the same mistake twice</li> <li>Stays up-to-date on industry best practices and new technologies</li> </ul> HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility: While HealthEdge is located in Boston, MA you may live anywhere in the US Type of Employment: Full-time, permanent Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: <ul> <li>The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</li> <li>Work across multiple time zones in a hybrid or remote work environment.</li> <li>Long periods of time sitting and/or standing in front of a computer using video technology.</li> <li>May require travel dependent on company needs.</li> </ul> The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check. HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote <h2>Options</h2> <a href="https://careers-healthedge.icims.com/jobs/6214/staff-software-engineer%2c-staff-experience/job?mode=apply&amp;apply=yes&amp;hashed=-1834413534" target="_blank"> ApplyApply </a><a href="#">Share</a> Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. 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