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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Bank of America’s Experience Design (XD) team creates world-class end-to-end digital experiences that are intuitive, innovative, engaging and inclusive. We are a multi-disciplinary design organization with expertise across product design, user experience, conversational/AI design, creative direction, ux research and user testing, design program management, production design, content strategy, copywriting, and design technology. The team is constantly defining, iterating, solving problems, and working together to find ways all our digital platforms can empower customers to reach their financial goals by designing and delivering next-level experiences that provide ease, convenience and safety while matching to individual needs and preferences. Bank of America is looking for an Associate Director that will be responsible for leading a team and craft delivery for an interdisciplinary product design team that delivers strategic and tactical solutions in support of a large business critical portfolio of work. Accountable for the performance and results for the team, while managing to business and organizational priorities. Leading with the highest standard of strategic and critical thinking, quality, and professionalism, this role will drive deep understanding of how our clients engage with our products and services, enabling teams to translate needs and deliver products that are simple, elegant and powerful while delivering on-time and on-budget. Providing dynamic, situational and adaptable leadership to coach, mentor and support direct reports, guide career conversations and invest in continuing to build our culture of creativity, accountability, discourse, and measurable key results. As an Associate Director you will: <ul> <li>Manage an interdisciplinary team to design, optimize and deliver useful and elegant, best-in-class digital experiences across web, mobile web, and native apps (iOS and Android) from a multidisciplinary, holistic perspective from concept to execution and implementation. </li> <li>Manage teams, across a platform or portfolio, coaching, directing, and unblocking as needed, to produce great work that delights clients and achieves business goals. </li> <li>Digest, communicate and guide alignment to the latest XD strategic vision, priorities, OKRs and principles while monitoring progress and identifying opportunities to increase effectiveness. </li> <li>Independently problem solves as a practiced decision-maker in working with XD executive leaders and peers. </li> <li>Demonstrate expertise with interpreting internal and external business challenges with a tested playbook of best practices to adapt, improve and ship best-in-class products and processes. </li> <li>Build and lead high performing teams that operate at scale, deliver impact all while retaining top talent. Be responsible for leading employees across multiple geographies. </li> <li>Hold each team member to the highest level of quality and professionalism, providing actionable, concise, and direct feedback to designers across the organization while leveraging situational leadership skills to actively guide career management conversations. </li> <li>Oversee solid experience design deliverables across the design workflow, ensuring portfolio of design work is delivered on time and on budget. </li> <li>Evaluate and benchmark existing product and service experiences while also inspiring teams to set visions for innovative digital and technology experiences. </li> <li>Leverage data, research, and evaluative testing across the customer journey. </li> <li>Proactively seek out strategic partnerships across organizations at every level, build strong relationships and drive thought leadership with product, technology, and business associates. </li> <li>Evangelize and evolve our XD practice, culture, and craft, lead design meetings and actively participate in critiques. </li> <li>Organize project and product details in partnership with project stakeholders and cross-functional teams with strong aptitude for planning, resource management and forecasting. </li> <li>Advocate for Design Systems and scale, thinking beyond one design solution and one technical platform, seeking reusability where efficiency matters and variability when differentiation drives value. </li> </ul> Required Qualifications: <ul> <li>10+ years of industry design experience, including at least 5 years in a lead multidisciplinary designer role with strong capabilities across a range of design disciplines. </li> <li>5+ years of managing and inspiring people to achieve their maximum potential. </li> <li>An outstanding portfolio that exemplifies excellence in experience design demonstrating end-to-end multidisciplinary product design. </li> <li>A strong track record leading the successful execution of large customer-facing digital products delivered from inception through launch and sustainment in partnership with cross-functional product development and design teams. </li> <li>Knowledge of multi-channel industry standards with demonstrated success in leading and shipping consumer-facing mobile apps, responsive web and websites including system, user, ecommerce, and transactional experiences. </li> <li>Mastery of human-centered design methodologies and rapid ideation processes such as Lean UX, Design Sprints, and Agile. </li> <li>Able to comfortably dive into Experience Design, understand business needs, and drive decisions based on changing priorities. </li> <li>Hands-on experience in organizational change, managing ambiguity, communications &amp; strategy execution with ability to adapt quickly and positively to change. </li> <li>Problem-solving without being asked, resolving issues effectively and calmly, strong time management with an intense focus on achieving results. </li> <li>Excellent communicator in written and verbal form; strong listening and presentation skills, ability to work well with executives, with proven ability to facilitate and influence. </li> <li>Highest level of integrity and management of confidential information. </li> <li>Continuous learner with strong interest in, and aptitude for learning new design and technology skills. </li> <li>Demonstrated ability to effectively lead and build strong partnerships with stakeholders and management levels. </li> <li>Embraces the opportunity to work side by side with other designers and partners in a studio context. </li> <li>Expert level proficiency with design tools, including Figma, Adobe suite, and Sketch. </li> <li>Is an enthusiastic, highly motivated self-starter with a strong work ethic. </li> <li>Experience utilizing quantitative and qualitative data to inform and inspire design. </li> <li>Demonstrated ability to lead design with a design system and within brand guidelines.</li> </ul> Desired Qualifications: <ul> <li>Master’s or Bachelor’s degree in design with corresponding experience. </li> <li>Financial or similar industry experience preferred. </li> <li>Project management experience a plus.</li> </ul> <h3>For internal employees; participation in a work from home posture does not make you ineligible to post</h3> <h3>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</h3> <h3>The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC</h3> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Associate Director - Bank of America Experience Design

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for reviewing and interpretating large datasets to uncover revenue generation opportunities and ensuring the development of effective risk management strategies. Key responsibilities include working with lines of business to comprehend problems, utilizing sophisticated analytics and deploying advanced techniques to devise solutions, and presenting recommendations based on findings. Job expectations include demonstrating leadership, resilience, accountability, a disciplined approach, and a commitment to fostering responsible growth for the enterprise. The Data and AI team within Global Payment Solutions (GPS) at Bank of America is looking for a Data Scientist that is a self-starter who can translate complex concepts and generate actionable insights. Who we are: Using cutting edge Generative AI and Machine Learning techniques, the GPS Data and AI team drives and powers innovation within one of the largest payment businesses in the world. We are the engine that fuels our business partners and clients across the organization globally, building revolutionary end-to-end production level solutions at scale. At our core, we are a team that is a collection of individuals who welcome challenging problems, because that is where the learning begins – and we are at the front line of the long-term transformation of how AI is applied at one of the largest banking institutions in the world. For many of our projects, we begin by hosting “think tank” sessions with business teams to brainstorm and pinpoint opportunities where we can create traceable value through data, AI and Generative AI. Once a problem is sculpted and the solution framework is developed, we get together as a team and build. What we’re building: The data science team (within GPS) is working on multiple projects that are driving/will drive significant impact across the GPS business. Some examples include: • A Generative AI powered search platform that enables sales and product teams to quickly find high quality answers to product, servicing, and client related questions that will ultimately unite all of our structured and unstructured data • A comprehensive machine learning model that helps to move foreign currency conversion “up the payment stream” • A revolutionary approach leveraging advanced statistical methods to identify the best interest-rate or product price to provide to clients • Applying advanced NLP techniques to generate near real-time insights into what clients are reaching out to servicing teams about, providing servicing teams with constant information on how they can better serve clients Who we’re looking for: If you are passionate about working in cross-functional teams and utilizing your skills for technical product management, statistical analytics, predictive modeling, and generating revenue, consider applying to this role. You will be responsible for a variety of challenging projects that require constant communication and collaboration with data engineers, data scientists and other internal teams. Utilizing extensive business and programming knowledge, you will help to tackle a variety of machine learning problems ranging from recommendation systems, stochastic optimization, and time series forecasting. You will also implement A/B testing and research emerging technologies, among other day-to-day duties. Responsibilities: <ul> <li>Work with stakeholders throughout the organization to identify opportunities for leveraging internal and external data to drive business solutions</li> <li>Impact how teams strategically collaborate to drive the company forward and help create the future of data science within GPS</li> <li>Responsible for the success and improvement of the applications that support development, research, and data science in GPS (the "products"), help set long-term vision and strategy for selective products, and collaborate with Data Scientists to meet the needs of the "users"</li> <li>Work closely with other Data Scientists to set technical strategy and prioritize development work</li> </ul> Required Qualifications: <ul> <li>Bachelor’s degree in a quantitative field such as: computer science, math, and physics</li> <li>Minimum of 3 to 5 years of hands-on data science experience working in a highly technical environment</li> <li>Extensive experience with Natural Language Processing techniques and Generative AI frameworks such as RAG, text embedding, finetuning, etc.</li> <li>Strong understanding of data structures and algorithms with substantial Python experience</li> <li>Understanding of how to frame a data science problem and a deep understanding of key machine learning algorithms (KMeans, boosting / bagging models, etc.)</li> <li>Critical thinking skills; able to take feedback and transform it into strategic action</li> <li>Strong verbal, communication, technical design, and documentation skills</li> </ul> Desired Qualifications: <ul> <li>Graduate level degree in a quantitative field such as, computer science, math, and physics or equivalent work experience</li> <li>Experience with data visualization tools, such as D3.js, GGplot, and Matplotlib</li> </ul> Skills: <ul> <li>Agile Practices</li> <li>Application Development</li> <li>DevOps Practices</li> <li>Technical Documentation</li> <li>Written Communications</li> <li>Artificial Intelligence/Machine Learning</li> <li>Business Analytics</li> <li>Data Visualization</li> <li>Presentation Skills</li> <li>Risk Management</li> <li>Adaptability</li> <li>Collaboration</li> <li>Consulting</li> <li>Networking</li> <li>Policies, Procedures, and Guidelines Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Data Scientist

Job Description: About us: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for working on the least complex technical designs that enable business strategies in accordance with architectural governance, standards and policies. This job facilitates deployment of technical solution by developing templates, playbooks, and automation used during implementation and consistently looking for opportunities to improve the reliability and efficiency of implementing services. Job expectations include embracing a culture of innovation and continuous improvement. Overview: The Cryptographic Engineer will be responsible for designing, implementing, and maintaining the key management system used to protect sensitive data within the bank. This role involves ensuring the secure generation, storage, distribution, and rotation of cryptographic keys in compliance with NIST and industry standards following all the best practices. Ability to produce detailed architectural diagrams and technical documentation from business/technical requirements. Responsibilities: <ul> <li>Provides subject matter expertise and consulting services on a range of technologies, contributing to the technology strategy for end-to-end engineering solutions and providing feedback to the architecture teams</li> <li>Follows reference models, blueprints and playbooks to ensure the design is compliant</li> <li>Assists in translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies</li> <li>Assists Technical Analysts by ensuring system design technology solutions comply with enterprise system design and engineering standards</li> <li>Develops software solutions to address manual and repeatable work or inefficient processes</li> <li>Supports an inclusive and healthy working environment</li> <li>Develop and implement key management solution based on security policies and procedures to achieve secure key lifecycle management</li> <li>Oversight of the generation, distribution, and secure storage of cryptographic keys, ensuring they are held in accordance to the highest security protocols</li> <li>Build, maintain and monitor highly resilient, redundant and secure key management systems</li> <li>Ensure compliance with internal standards, procedures and regulatory requirements related to key management. Participate in security audits and assessments</li> <li>Available to respond to security incidents involving the compromise or corruption of cryptographic key scenarios. Devise, implement and document corrective actions to prevent future incidents. Familiarity of Incident and Problem Management systems like Remedy or ServiceNow</li> <li>Work closely with clients, partners, vendors and security teams to integrate key management practices into broader security initiatives. Provide guidance and support on cryptographic practices. Collaborate with operations and other cross-functional teams to implement automated workflows for key lifecycle management</li> <li>Maintain comprehensive documentation of key management processes, configurations, and incident responses</li> <li>Conduct training sessions and awareness programs for employees on best practices in key management and cryptographic security. Stay up-to-date with industry trends and emerging technologies related to key management and cryptographic standards</li> </ul> Required Qualifications: <ul> <li>Minimum of 4+ years of experience in key management, cryptographic security, or a related field</li> <li>Proficiency in key management systems and tools (e.g., HSMs, KMS, PKI)</li> <li>Strong understanding of cryptographic algorithms and protocols</li> <li>Experience with security standards and frameworks (e.g., NIST, ISO 27001, PCI DSS)</li> <li>Familiarity with cloud-based key management services (e.g., AWS KMS, Azure Key Vault)</li> <li>Proficiency in Linux and Windows operating systems</li> <li>Strong experience with automation using Perl, python or PowerShell</li> <li>Familiarity with cloud-based key management services (e.g., AWS KMS, Azure Key Vault)</li> <li>Use of monitoring tools i.e. Splunk, Elastic, Prometheus/Grafana stack, ELK, etc.</li> <li>Proficiency in at least one programming language (e.g., Java, Go) and experience with orchestration tools (e.g., Ansible, Terraform).</li> <li>Experience using Utimaco, Thales, Entrust, etc. products for HSM and other Key Management components like legacy Gemalto, Vormetric or CipherTrust Manager</li> <li>Working knowledge of JIRA and Agile Scrum routines</li> <li>Familiarity with DevOps practices and tools (e.g., CI/CD pipelines)</li> </ul> Desired Qualifications: <ul> <li>Bachelor’s degree in Computer Science, Information Security, or relevant experience</li> <li>Advanced degrees or certifications (e.g., CISSP, CISM, CEH)</li> <li>Strong analytical and problem-solving skills</li> <li>Excellent communication and interpersonal skills</li> <li>Self motivated and able to work with minimal supervision as part of a team</li> <li>Detail-oriented with a strong commitment to maintaining high-security standards</li> </ul> Skills: <ul> <li>Analytical Thinking</li> <li>Application Development</li> <li>Automation</li> <li>Production Support</li> <li>Risk Management</li> <li>Adaptability</li> <li>Architecture</li> <li>DevOps Practices</li> <li>Solution Delivery Process</li> <li>Solution Design</li> <li>Business Acumen</li> <li>Innovative Thinking</li> <li>Project Management</li> <li>Stakeholder Management</li> <li>Technical Strategy Development</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Cryptographic Engineer

Job Description: At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into working capital solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. The future of payments is here at Bank of America. Powered by people. Driven by Technology. The success of Bank of America and Global Payments Solutions (GPS) is dependent on continual enhancement and differentiation in the digital space. CashPro® is Bank of America’s flagship GPS platform for clients ranging from business banking to commercial and large corporates doing business globally. This position is for a CashPro Data Product Associate, focused on empowering our product and sales teams with actionable insights to help them understand client behavior and measure success. We are looking for a motivated self-starter, passionate about the power of data to drive product development and business strategies. This individual must exhibit strong organizational skills, with an ability to manage multiple high priority tasks for the business with overlapping deadlines. They must also be skilled at reading and writing SQL queries to analyze data, and comfortable using tools including Splunk, Alteryx, and Tableau/BI tools. They should also be a clear and concise communicator, with an ability to message across multiple levels of the organization. As CashPro Data Product Associate, responsibilities will include supporting data strategy and analytics for various purposes across the CashPro platform, including but not limited to: reporting on product adoption, client behavior, security, user access, and recurring measurement of key performance indicators. This product associate will: - Partner with product, sales, operations, and other internal partners to complete ad-hoc data analysis projects, to inform understanding of client access, user behavior, and/or product adoption - Identify opportunities for automation of data insights, and work with a cross-functional team of product, design, and technology partners to support the prioritization, development, and publishing of data insights for internal stakeholders - Perform recurring key performance indicator reporting, including producing product adoption metrics for use in external publications and quarterly earnings reports - Support our data product strategy to enhance internal metrics infrastructure and visualization tools, enabling the delivery of more comprehensive, actionable analytics to internal and external stakeholders - Work with Technology partners and vendors through the agile development methodology, required governance and compliance approvals, and early risk identification and mitigation of issues - Support weekend release activity as associated with data product enhancements - Serve as an innovation champion and thought leader, identifying new opportunities for enhancement as well as internal efficiencies and process improvements to help simplify and improve the client and internal employee experience. Required Skills Inclusive and Inspiring: Seeking motivated team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge • 2+ years data analytics or data product management experience • Conveys out‐of‐the box ideas and solutions, embraces change with a future‐forward mindset, and challenges the status quo - Ability to work on cross-functional, global teams across multiple time zones and foster strong working relationships • Synthesizes inputs from multiple stakeholders into cohesive communications • Has high attention to detail, ability to effectively prioritize, and follow through with tasks and commitments - Ability to perform data analysis and partner with product managers to define key metrics to measure success. Experience and success working with large, complex data sets, including using tools such as Microsoft Excel, SQL, Splunk, Alteryx and Tableau/BI dashboards - A blend of both business and technical acumen - Undergraduate degree required. Minimum: BS or BA degree Desired Skills: • Knowledge of Treasury Management, payments, and digital channels solutions - Bank of America or similar financial institution experience - Agile development methodology experience Shift:1st shift (United States of America) Hours Per Week: 40

CashPro Data Product Associate

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for leading and executing on internal control discipline and operational excellence within Chief Financial Officer(CFO) Organization . Key responsibilities include executing CFO processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the CFO organization through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones. Responsibilities: <ul> <li>]Implements new and ongoing projects and strategic initiatives by helping to create new processes to automate key reporting capabilities and delivering on process improvements and simplifications to enable increased focus on strategic priorities</li> <li>Communicate both written and verbally to impacted stakeholders across CFO in ad hoc and continual governance and reporting routines</li> <li>Overseeing the work of other teammates and coordinate across a wide range of stakeholders to drive assessments and other projects to completion</li> <li>Participating in discussions with process and control owners to develop approaches to resolve gaps, and/or address weaknesses or deficiencies when necessary</li> <li>Participation on or leading teams conducting various process, control and governance analysis and work streams</li> <li>Engaging key business partners to facilitate completion of assigned deliverables and explain results</li> </ul> Required Qualifications: <ul> <li>5+ years of large complex banking experience</li> <li>Strong communication skills (written, verbal and interpersonal) including tact, diplomacy and ability to influence senior executives</li> <li>Excellent project management and presentation skills</li> <li>Experience in a centralized cross-functional role, coordinating across many groups and presenting relevant information / results</li> <li>Operational risk, compliance risk or audit experience also beneficial</li> <li>Ability to work with various stakeholders and work on long term projects while maintaining flexibility on deliverables</li> <li>Experience working fast paced environment, balancing both ad hoc and ongoing deliverables</li> <li>Strong emerging technology skillset (Tableau, Alteryx, SharePoint etc.)</li> </ul> Desired Qualifications: <ul> <li>Governance and oversight experience</li> <li>Advanced data manipulation/Excel/Modeling</li> <li>Experience working with complex data sets</li> <li>SAP/eLedger</li> <li>Understanding of financial instruments</li> <li>Big 4 experience auditing large complex bank</li> </ul> Skills: <ul> <li>Controls Management</li> <li>Oral Communications</li> <li>Risk Management</li> <li>Stakeholder Management</li> <li>Strategy Planning and Development</li> <li>Continuous Improvement</li> <li>Drives Engagement</li> <li>Influence</li> <li>Strategic Thinking</li> <li>Talent Development</li> <li>Data and Trend Analysis</li> <li>Decision Making</li> <li>Monitoring, Surveillance, and Testing</li> <li>Problem Solving</li> <li>Quality Assurance</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Business Control Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! About the Team: The Global Technology Service Management function is a new team charted with designing, implementing and managing next generation Service Management policies, processes and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees. Job Description: The ServiceNow Lead Developer will have a leading role in developing the ServiceNow platform as defined by the Product teams and guide the development team in solution design and implementation approaches that align to best practices. This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices. Responsibilities: <ul> <li>Contributes to the ServiceNow platform roadmap and strategy</li> <li>Develop and maintain the ServiceNow platform in alignment with the strategy</li> <li>Enforce platform engineering and development standards</li> <li>Review and evaluate demand for fit and alignment to products and identify complex features requiring additional due diligence</li> <li>Provide input to and sign off on solution design for complex features</li> <li>Manage ServiceNow code quality control processes and routines</li> <li>Lead and mentor a team of developers assigned to specific ServiceNow products</li> <li>Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activities</li> <li>Provides point of escalation for team members, peers, and partner teams, and shares the leadership Point of Contact for triage of high priority incidents or consulting engagements</li> <li>Performs all responsibilities of team members from applicable teams</li> <li>Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives</li> <li>Participates and helps with resource interviews and onboarding processes</li> <li>Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes</li> <li>Creates the on call rotation schedule and ensures support for off hours, weekends, and release windows</li> </ul> Required Qualifications: <ul> <li>5+ years experience with ServiceNow development and engineering</li> <li>ServiceNow Certified System Administrator (CSA) certification, product micro certifications</li> <li>Proven experience as a lead engineer in highly regulated environments</li> <li>Experience in ServiceNow cloud platforms</li> <li>Experience designing and implementing ServiceNow products, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle</li> <li>Experience with continuous integration between ServiceNow modules and integrated applications</li> <li>Experience in highly regulated IT lifecycle management, including system security, auditing, data processing and analytics, software development methodologies, and technology transitions</li> <li>Experience building and managing IT solutions, including integrating multiple services in ServiceNow or other cloud technologies</li> <li>Experience supporting ServiceNow integrations for security, risk, and compliance</li> <li>Experience in ServiceNow platform management, data management, configuration and implementation, custom development, infrastructure management, and hosting</li> <li>Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards</li> <li>Experience leveraging MID servers for integration and automation</li> <li>Experience with front-end technologies like HTML, CSS, and JS</li> <li>Experience with custom REST/SOAP APIs (web services)</li> <li>Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets</li> <li>Experience with CMDB design and implementation</li> <li>Experience with ITIL Operations Application design and implementation (incident, problem, change, service request, etc.)</li> <li>Experience gathering and analyzing system requirements</li> </ul> Desired Qualifications:<ul> <li>Bachelor's Degree in Computer Science or related technical field</li> <li>ServiceNow certified implementation specialist (CIS)</li> <li>ServiceNow certified application developer (CAD)</li> </ul> Skills: <ul> <li>Collaboration</li> <li>Influence</li> <li>Solution Design</li> <li>Analytical Thinking</li> <li>Architecture</li> <li>Innovative Thinking</li> <li>Result Orientation</li> <li>Stakeholder Management</li> <li>Adaptability</li> <li>Automation</li> <li>DevOps Practices</li> <li>Project Management</li> <li>Solution Delivery Process</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

ServiceNow Lead Developer

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Overview: This job is responsible for financial reporting for a line of business. Key responsibilities include understanding business processes, continuing to develop comprehensive knowledge of accounting activities and reviewing month-end close to accurately reflect business results. Job expectations include partnering with upstream and downstream stakeholders and possessing accounting and financial reporting knowledge. Line of Business Job Description: The Global Banking/Equity Investments Controller Team is part of GLEC, within the GFC organization. The teammate in this role will be responsible for a variety of controllership functions, primarily focused on ensuring the accuracy of the books and records. Other functions include providing accounting support for the various product areas and assisting with the preparation and analysis of reportable data used for internal reporting, as well as in external regulatory filings. The team provides product controllership support to Global Banking and Global Strategic &amp; Sustainable Investments and partners with the line of business (LOB), LOB Finance, Operations, Regulatory Reporting, Accounting Policy and other Enterprise control functions. Intellectual curiosity paired with analytical skills and a collaborative mindset will be key to the success in this role. <ul> <li>The Chief Financial Officer (CFO) Group is responsible for the overall financial management of our company. This includes accounting, financial and regulatory reporting, balance sheet management, financial planning and analysis, treasury, investor relations, corporate investments and tax</li> <li>Global Financial Control (GFC) is responsible for managing and executing consolidated financial and legal entity reporting; interpreting and applying accounting policy and standards; overseeing financial controls and operational risk assessments; managing and maintaining financial data and systems; managing general ledger and sub‐ledger accounting; and supporting tax activities. In short, our focus in GFC is to get the numbers right and to work in support of the company’s goals, most importantly responsible growth.</li> <li>Global Legal Entity Controller (GLEC) is responsible for legal entity controllership activities for the Americas which includes the U.S., Canada, Mexico, Brazil and Nobramex. Also responsible for Compensation and Benefits accounting, Corporate Treasury accounting, Planning and Control controller functions and Legal Entity management activities and providing controller support to Global Banking, Equity Investments and Consumer/GWIM products</li> </ul> Responsibilities: <ul> <li>Ensures the ledger is accurate for a line of business line</li> <li>Adheres to accounting standards</li> <li>Partners with upstream and downstream stakeholders</li> <li>Comprehends business activities and how they influence accounting and reporting outputs</li> <li>Assist with month-end close responsibilities (cash management, transaction accounting/journal entries, new product reviews, etc.)</li> <li>Analyze monthly financial results</li> <li>Prepare submissions for external regulatory filings; monitor external reporting changes and ensure compliance with established requirements</li> <li>Optimize new technology to better serve stakeholders and drive process improvements</li> <li>Maintain and enhance data quality controls, as required</li> <li>Provide support to business partners</li> </ul> Required Qualifications: <ul> <li>3-5 years of finance/accounting experience</li> <li>Advanced Excel skills</li> <li>Effective and concise communication</li> <li>Ability to effectively manage multiple responsibilities/competing priorities</li> <li>Detail oriented with strong organizational skills</li> </ul> Desired Qualifications: <ul> <li>BA/BS Degree preferably in Accounting/Finance</li> <li>Financial statement analysis/regulatory reporting experience</li> <li>Knowledge of SAP/Oracle</li> <li>CPA</li> <li>Experience with Alteryx/Tableau</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Product/Specialty Controller - Global Financial Control; Global Banking/Equity Investments Controller Team

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities and operates a global security operations center that monitors, detects and responds to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. What you can expect in Identity &amp; Access Management: In today’s highly connected world, managing and securing the identity of users is essential to the safety and success of our workforce. The Identity &amp; Access Management (IAM) team works within Global Information Services (GIS) and in close participation with all other LOB teams as well as second and third line of defense partners. This role is highly visible and requires frequent interaction with senior management and key stakeholders. Are you passionate about the latest IT technologies and thrive in a fast-paced international environment? In a typical day, you may work with other team members on the book of work, operational concerns, or risk items. You will help overcome obstacles and maintain good relationships with key stakeholders across the bank to ensure timely and effective delivery. We offer you the opportunity to collaborate with passionate competent people, experts in their field. We thrive on being challenged and everything we do is anchored in managing risk for the bank. The Identity and Access Management (IAM) enablement services and data engineering function within Global Information Security is responsible for engineering, solutions architectures, capabilities development, deployment maintenance and governance administration and assurance. In this role you will use past-experience and an analytical mindset to identify opportunities and drive improvements in the Access Management experience. The role is focused on the more technical aspects of IAM eco-system on-boarding and management, including the identification of integrations across business applications, technology infrastructure, platforms and IAM capabilities, such as account discovery, IGA, Cloud and PAM. Responsibilities: This role requires you to be result-oriented, business focused, and successful at interfacing and influencing across multiple organizational units, at various levels. Knowledge/experience/exposure with information security topics, including the design, development, testing, implementation or governance of information security practices and solutions, is extremely desirable for this role. You should be prepared to demonstrate your knowledge of access management/risk identification and mitigation/project management skills. You will be responsible for interfacing with project managers and stakeholders to ensure IAM requirements are clearly defined, fully understood, and ultimately delivered, translating those needs into applied rules tests, and reports that can be applied to ensure sustainability. You will have or will develop a deep understanding of information repositories and the business context of the information they contain, as well as possessing the technical skills to build repeatable, robust processes to test these assumptions. Enterprise position overview: As an experienced professional, provide advice to client management about highly complex security issues. Assists in the review, development, testing and implementation of security plans, products and control techniques. Provides technical support to the management and staff in risk assessments and implementation of appropriate data security procedures and products. Identifies and escalates changes that will affect information security policy, standards and procedures. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results. Work leadership may be provided by assigning work and resolving problems. 2-5 years of operational experience. Required Skills: <ul> <li>Must be proficient in modern IAM technologies including IGA, Active Directory and Cloud</li> <li>Excellent attention to detail and passionate about IAM</li> <li>Strong organizational skills and be able to effectively prioritize multiple tasks</li> <li>Must have experience participating in large or complex projects</li> <li>Must be proficient in data management</li> <li>Must be able to engage and leverage teams and business partners to efficiently deliver business solutions</li> <li>Excellent verbal and written communications</li> <li>Ambitious, self-starter</li> <li>Must be able to identify, analyze and address problems to resolve issues whenever possible in way that minimizes negative impact and risk to the organization.</li> <li>Must be pro-active and be able to drive direction of work that needs to be completed, ability to work independently on initiatives with little oversight. Motivated and willing to learn.</li> <li>Must be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of technical understanding</li> </ul> Desired Qualifications: <ul> <li>Ability to manage diverse projects impacting multiple roles and processes</li> <li>Ability to create management level reporting using aggregated bank data</li> <li>Candidate should be able to troubleshoot problem areas and identify data gaps and issues</li> <li>Ability to identify and integrate modern tech opportunities into the IAM platform, including adoption of Gen AI and LLM</li> </ul> This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift:1st shift (United States of America) Hours Per Week: 40

Identity & Access Management Information Security Consultant (IGA, Active Directory and Cloud exp. Required)

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Responsible for creating technical plans from requirements expressed in a non-technical language and delivering significant components of large projects or full smaller projects. Effectively structures communication and communicates with influence and nuance outside of immediate team. Often manages planning, technical, team, and relationship needs of projects. Creates approaches to solving business problems and is very familiar with the business components that guide problem selection. Is a team expert in some relevant class of models and runs models through their entire lifecycle. Key Responsibilities: <ul> <li>Develop Marketing Mix Models using appropriate statistical approaches; draw inference and conclusion based on model results </li> <li>Effectively articulate the model results to stakeholders, properly incorporate business feedback into the model </li> <li>Regularly monitor the model performance, recalibrate/redevelop the model as needed </li> <li>Document the model development process and model changes with internally required standard </li> <li>Understand nuanced communication; adjust to the tone of the room; effectively structure communication; speak clearly and effectively to multiple stakeholders including skip-level manager; manage technical aspects of projects </li> <li>Understand the structure and purpose of our work streams; learn how our business clients work; plan parts of projects and keep track of relevant details </li> <li>Independently derive the correct lessons from raw data; balance well the competing needs of the model development lifecycle </li> <li>Master the standard capabilities of Python </li> <li>Write efficient computer code using white space, comments, indentation, arrays, control blocks, and modularization </li> <li>Build datasets from complex data warehouses </li> </ul> Skills: <ul> <li>Artificial Intelligence/Machine Learning</li> <li>Data Mining</li> <li>Model Development</li> <li>Problem Solving</li> <li>Risk Modeling</li> <li>Analytical Thinking</li> <li>Business Acumen</li> <li>Oral Communications</li> <li>Technical Documentation</li> <li>Written Communications</li> <li>Critical Thinking</li> <li>Decision Making</li> <li>Innovative Thinking</li> <li>Presentation Skills</li> </ul> Required Qualifications: <ul> <li>3-7 years of modeling experience; direct experience in Marketing Mix Modeling is strongly preferred</li> <li>Advanced Python programming skills</li> <li>Proficient in modern modeling methods</li> <li>Demonstrated ability to speak and write clearly and concisely to convey complex data to a non-technical audience</li> <li>Demonstrated ability to work effectively both in a team environment and independently</li> <li>Self-motivation, self-direction, organizational skills, and the ability to manage multiple priorities without sacrificing quality or timelines</li> <li>Understand important parts of our data flows</li> </ul> Minimum Education Requirement: Advanced degree in statistics or related field, such as econometrics, engineering, applied mathematics, the applied sciences, or other heavily quantitative disciplines or equivalent work experience For internal employees; participation in a work from home posture does not make you ineligible to post Shift:1st shift (United States of America) Hours Per Week: 40

Consumer Behavior Modeler

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for driving efforts to develop and deliver complex data solutions to accomplish technology and business goals. Key responsibilities include leading code design and delivery tasks with the integration, cleaning, transformation and control of data in operational and analytical data systems. Job expectations include liaising with vendors and working with stakeholders and Product and Software Engineering teams to implement data requirements, analyzing performance, and researching and troubleshooting issues within system engineering domains. Position Summary This job is responsible for driving efforts to develop and deliver complex data and workflow solutions to accomplish technology and business goals. Key responsibilities include leading code design and delivery tasks with the integration, cleaning, transformation and control of data in operational and analytical data systems. Job expectations include liaising with vendors and working with stakeholders and Product and Software Engineering teams to implement data/workflow requirements, analyzing performance, and researching and troubleshooting issues within system engineering domains. Responsibilities: <ul> <li>Leads story refinement and delivery of requirements through the delivery lifecycle and assists team members in resolving technical complexities</li> <li>Codes complex solutions to integrate, clean, transform, and control data and workflows, builds processes supporting data transformation, data structures, metadata, data quality controls, dependency, and workload management, assembles complex data sets, and communicates required information for deployment</li> <li>Leads documentation of system requirements, collaborates with development teams to understand data requirements and feasibility, and leverages architectural components to develop client requirements</li> <li>Leads testing teams to develop test plans, contributes to existing test suites including integration, regression, and performance, analyzes test reports, identifies test issues and errors, and leads triage of underlying causes</li> <li>Leads work efforts with technology partners and stakeholders to close gaps in data management standards adherence, negotiates paths forward by thinking outside the box to identify and communicate solutions to complex problems, and leverages knowledge of information systems, techniques, and processes</li> <li>Leads complex information technology projects to ensure on-time delivery and adherence to release processes and risk management and defines and builds data pipelines to enable data-informed decision making</li> <li>Mentors Data Engineers to enable continuous development and monitors key performance indicators and internal controls</li> </ul> Qualifications: <ul> <li>Experience leading complex data and workflow product development. </li> <li>Strong data analytics/ modelling and SQL query skills.</li> <li>10 years of Pega hands on experience in delivery of large enterprise complex solutions.</li> <li>Strong communication skills to discuss and understand various business processes.</li> <li>Pega 8, Pega PRPC guardrails and Sound understanding of all Pega PRPC features.</li> <li>Deep understanding of Enterprise class structure, complex workflows and design patterns.</li> <li>Strong experience in Case management, data modeling, Integrations, Agents and performance fine tuning.</li> <li>Strong in UX/UI design expertise and UI guardrails</li> <li>In-depth knowledge of Pega Upgrades, Server Configurations and trouble shooting</li> <li>Strong understanding of Agile development and its delivery model.</li> <li>Packaging and Deployment experience.</li> </ul> Desired: <ul> <li>Strong Hadoop/Kafka/Data Lake technology understanding.</li> <li>3 to 5 years of hands on experience working as the Pega Lead.</li> <li>5 to 8 years of hands on experience as a Technology lead working on multi-tier web application</li> <li>Experience creating frameworks and enterprise wide applications</li> <li>Excellent communication and interpersonal skills.</li> </ul> Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. <ul> <li>Diversity &amp; Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.</li> <li>Manager of Process &amp; Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.</li> <li>Enterprise Advocate &amp; Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.</li> <li>Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.</li> <li>People Manager &amp; Coach: Knows and develops team members through coaching and feedback.</li> <li>Financial Steward: Manages expenses and demonstrates an owner’s mindset.</li> <li>Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.</li> <li>Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.</li> </ul> Skills: <ul> <li>Analytical Thinking</li> <li>Application Development</li> <li>Data Management</li> <li>DevOps Practices</li> <li>Solution Design</li> <li>Agile Practices</li> <li>Collaboration</li> <li>Decision Making</li> <li>Risk Management</li> <li>Test Engineering</li> <li>Architecture</li> <li>Business Acumen</li> <li>Data Quality Management</li> <li>Financial Management</li> <li>Solution Delivery Process</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

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