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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Manages and provides strategic and technical leadership on one or more significant areas of coverage and/or a portfolio of related insurance underwriting. Typically collaborates with one or more insurance specialists, and is responsible for insurance expense control (with a significant amount of expenditure authority). Responsible for accuracy of budgets for his area of responsibility. May individually manage complex and sensitive projects that can involve other business units. Interfaces with, and gives strategic insurance coverage advice to various business units. Bank of America’s Enterprise Insurance Management (EIM) team utilizes insurance to protect the bank’s assets and reduce corporate and line of business risk in support of our responsible growth strategy and risk management framework. EIM is looking for a dynamic professional to join our team as an Insurance Manager. Responsibilities: <ul> <li>Support management on a broad portfolio of property/casualty, professional management liability, specialty, and surety underwriting coverages</li> <li>Provide consulting as subject matter expert to resolve insurance inquiries for senior management and business units quickly and accurately</li> <li>Work with external brokers, insurers and third party administrators</li> <li>Interface with various lines of business across the firm to research, gather and analyze exposure, loss, and trend information</li> <li>Utilize relevant underwriting and claims knowledge to thoroughly analyze product availability, coverage, and pricing to provide recommendations on specific product purchases, structures and counterparties</li> <li>Have responsibility for collecting, reviewing and maintaining policy documentation, monitoring insurer credit quality, and providing appropriate management reporting of insurance programs</li> </ul> Required Qualifications: <ul> <li>Minimum 3 years’ experience in Insurance Risk Management and/or Commercial Insurance underwriting experience</li> <li>Demonstrated analytical skills, intellectually curious</li> <li>Resourceful/Research information - problem solver</li> <li>Excellent communication skills, teamwork and business partnering</li> <li>Proven strong communication and writing skills to all different levels</li> <li>Intermediate to advanced experience with Microsoft computer programs: Word, Excel, Access and Outlook</li> </ul> Desired Qualifications: <ul><li>BS/BA degree (Insurance &amp; Risk Management/Finance preferred) or related insurance work experience</li></ul> Minimum Education Requirement: <ul><li>High School Diploma / GED / Secondary School or equivalent”</li></ul> Skills: <ul> <li>Financial Forecasting and Modeling</li> <li>Underwriting</li> <li>Risk Analytics</li> <li>External Resource Management</li> <li>Vendor Management</li> <li>Analytical Thinking</li> <li>Financial Analysis</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Reporting</li> <li>Collaboration</li> <li>Claims Management</li> <li>Policies, Procedures, and Guidelines</li> <li>Problem Solving</li> <li>Record Keeping</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Insurance Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally. We are looking for highly motivated self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by technology. The Global Transactional FX, Cross-Border RTP, &amp; Clearing team seeks a driven, highly communicative junior leader to spearhead the development and growth of the U.S. &amp; International variations of the FI FX product suite--both standalone and as a settlement method within the anniclary services and product overlays such as FX Trade and Pay--and to power the refinement and execution of the FI FX Product strategy, in partnership with the Head of FI FX Product and with the Global Clearing team. As a GPS FX Product Associate, candidate will be responsible for partnering with FX Specialized Product Sales, GPS Sales, Client Coverage, eFX Sales, and TFX Trading to grow GPS and TFX revenue aligned to the products managed. Job responsibilities: * The development and execution of strategies aligned to the management of the Transactional FX product suite •Helping to develop the multi-year go-forward strategy across the product suite, in addition to helping to define and execute on the cross-product multi-year investment strategies and approach • Helping to drive revenue and notional value growth through the creation of growth strategies, including marketing campaigns, sales collateral, and internal/external product education • Representing Bank of America as a firm and GPS as a business at industry conferences and acting as a practitioner during product webinars and lunch &amp; learn sessions • Developing analytics by client, country, region and product as well as performing research to understand industry trends • Developing and executing product roadmap in partnership with regional Product, Technology and Operations • Development of business cases (revenue/cost reduction/market share) to invest in product enhancements/product extensions • Working closely with FX Sales and GPS Sales partners to design sales pitches, attend sales calls, and provide detailed product expertise • Working with Sales and Product colleagues across regions to promote cross-currency payments capabilities and pursue marquee deals, including coordination with regional product partners in developing, implementing, and promoting required capabilities • Playing an active role in the management &amp; maintenance of the risk framework across the FI FX product portfolio Required skills: - Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and are quick-thinking, flexible, and continually learning and sharing knowledge -Exhibit the foundation for a breadth of understanding of the business challenges facing the bank’s clients, as they relate to cross-border payments and FX. An ability to translate this knowledge into smart business &amp; process decisions that deepen client relationships and increase market &amp; wallet share. • Ability to analyze, determine, drive and build solutions, both independently and in collaboration with team management and across GPS Product, Platform, &amp; Sales teams. • Propensity to develop strong grasp of critical principles of risk management, including compliance &amp; operational risk. Results Orientation • Track record of developing and executing on product growth plans and strategies or of accomplishing comparable objectives • Demonstrates ownership mindset grounded in intellectual curiosity and desire to add value Relationship Building and Influence • Recognized as a person of impact, engendering trust and loyalty in cross-functional initiatives as well as with clients &amp; stakeholders. • Have the ability to converse and make impact across varying levels of a client’s organization. • Analytical skills sufficient to identify trends/opportunities within financial/market data and to locate/interpret competitive information. • Strong written and verbal presentation skills, particularly in synthesizing large amounts of information into concise messaging for executive management &amp; key stakeholder consumption. Desired skills: • Strategic, logical, and clear thinker. • Highly motivated and tenacious; perseverant and resilient in pursuing objectives despite challenges. • Patient, as internal negotiation/prioritization is required. • Organized and attuned to / curious about detail. • Solid command of Microsoft office software: PowerPoint/Excel/Word Shift:1st shift (United States of America) Hours Per Week: 40

Global Transactional FX Product Associate

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The DLP Operations Response Manager is responsible for optimizing and managing Data Loss Prevention (DLP) operations, ensuring that security events are effectively triaged, investigated, and responded to in alignment with enterprise security objectives and regulatory requirements. This leader will oversee a team of DLP response analysts, drive process efficiency and automation, and ensure that DLP controls are operating effectively across cloud, endpoint, and network environments. Operating within a Follow-the-Sun model, this role will collaborate with regional operations leads to standardize workflows, improve detection accuracy, and enhance response times. The DLP Operations Response Manager will also develop executive-level presentations and reports, providing key stakeholders with insights into operational performance, emerging risks, and areas for improvement. This position requires a proactive, hands-on leader who can balance high-level operational oversight with direct engagement in event management, process optimization, and tool enhancements. This role may require occasional on-call weekend schedule Must be onsite in Charlotte - Ballantyne, not open to other locations Manages a team or teams accountable for providing cybersecurity defense across multiple disciplines. Leads the analysis, implementation, execution and ongoing improvement of proactive security controls to prevent external threat actors from infiltrating company information or systems. Utilizes experience and deep knowledge of IT platforms, tools, and concepts to ensure cybersecurity protection is integrated at all layers of defense. Leads alert responses and problem solving workgroups across multiple functions with a focus on the enterprise risk framework. Typically has over 10 years of relevant experience including managing teams. Key Responsibilities <ul> <li>Oversee DLP operational effectiveness, ensuring that events are triaged, analyzed, and responded to in a timely and consistent manner.</li> <li>Manage and mentor a team of DLP response analysts, providing guidance on event investigation, remediation, and continuous process improvement.</li> <li>Drive efficiency and automation in DLP response workflows to improve alert fidelity, reduce false positives, and enhance detection accuracy.</li> <li>Act as a key liaison between regional DLP operations leads, driving consistency and standardization in event handling and response.</li> <li>Partner with DLP Engineering, Security Operations, and Governance, Risk &amp; Compliance (GRC) teams to optimize workflows and enhance automation.</li> <li>Monitor operational KPIs and identify trends to improve response time, incident handling, and overall DLP program maturity.</li> <li>Ensure regulatory compliance with internal policies and external standards (e.g., FFIEC, GDPR, CCPA, NIST).</li> <li>Serve as the primary escalation point for high-priority DLP incidents, ensuring that response actions are well-documented and effectively managed.</li> <li>Develop and deliver executive-level presentations and reports, translating operational data into actionable insights for senior leadership.</li> <li>Continuously assess and improve DLP controls, ensuring they align with evolving business and security requirements.</li> </ul> Required Qualifications <ul> <li> 10+ years of experience in cybersecurity operations, data protection, or risk management, with a focus on DLP event management and response.</li> <li>Experience leading and managing teams in a security operations or DLP environment.</li> <li>Proven ability to optimize event triage and incident response workflows, improving detection and remediation capabilities.</li> <li>Experience managing global, 24/7 security operations within a Follow-the-Sun model.</li> <li>Strong knowledge of DLP technologies, security monitoring, and event correlation across cloud, endpoint, and network environments.</li> <li>Hands-on experience with DLP tools (e.g., Symantec, Microsoft Purview, Forcepoint) and SIEM/SOAR platforms.</li> <li>Experience developing executive-level reports and presentations to communicate DLP performance, risks, and improvements.</li> <li>Knowledge of regulatory and compliance requirements (FFIEC, GDPR, CCPA, NIST).</li> <li>Strong analytical and problem-solving skills with a proactive approach to process optimization.</li> <li>Ability to manage multiple projects and priorities, ensuring DLP operations run efficiently and effectively.</li> </ul> Preferred Qualifications <ul> <li>Experience in financial services or other highly regulated industries.</li> <li>Industry certifications such as CISSP, CISM, or CISA.</li> <li>Familiarity with machine learning, automation, and AI applications in DLP event management.</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Data Loss Prevention Operations Response Manager - East

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for conducting auditing activities of Artificial Intelligence (AI) risk management across the company and for specific business units or control functions. Key responsibilities include conducting the audit assessment of effectiveness of controls supporting the AI model life cycle including AI risk assessment, AI and model governance, model development, validation, on-going monitoring, and model change management. Job expectations may include the ability to influence management’s strategic direction and actions to strengthen the model risk control environment. Responsibilities: <ul> <li>Conducts audit assessment of the company’s AI governance framework and routines</li> <li>Conducts audit assessment of effectiveness of controls supporting the use of AI models and application such as AI model life cycle including model governance, development, validation, on-going monitoring, and model change management.</li> <li>Performs review of model development analysis and on-going model performance testing to assess the conceptual soundness of the AI model methodology, reasonableness of the model assumptions and the completeness and accuracy of the model testing.</li> <li>Conducts review of the AI model validation analysis to assess the effectiveness of the model validation process. Assesses the completeness and reasonableness of the model assumptions, limitations and independent model testing.</li> <li>Provides insightful challenges to management, identifies control deficiencies or enhancement opportunities, conducts root cause investigation, documents and reports audit findings.</li> <li>Works closely with teammates from multiple internal audit teams to ensure a comprehensive coverage of model uses across the various lines of business of control functions.</li> <li>Works closely with model stakeholders and senior management with regard to communication of audit assessment outcomes.</li> </ul> Technical Skills: <ul> <li>Data Algorithm</li> <li>Data Analysis, Interpretation &amp; Decisioning</li> <li>Executive Report Writing</li> <li>Testing &amp; Workpaper Documentation</li> <li>Model Risk Principles</li> <li>Technology Risk Principles</li> <li>Data Risk Principles</li> </ul> Skills: <ul> <li>Critical Thinking</li> <li>Quantitative Development</li> <li>Risk Analytics</li> <li>Risk Modeling</li> <li>Technical Documentation</li> <li>Adaptability</li> <li>Collaboration</li> <li>Problem Solving</li> <li>Risk Management</li> <li>Test Engineering</li> <li>Data Modeling</li> <li>Data and Trend Analysis</li> <li>Process Performance Measurement</li> <li>Research</li> <li>Written Communications</li> </ul> Minimum Education Requirement: Master’s degree in related field or equivalent work experience Shift:1st shift (United States of America) Hours Per Week: 40

Quantitative Financial Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Primary responsibility is to serve as point of contact for assigned Borrower and Lender/Investor for all loan related servicing matters on moderately complex deals. With some supervision, deliver the highest level of service to lenders/investors, borrowers, vendors and internal business units while ensuring compliance with servicing agreements, government regulations and/or Company policies. Keys all transactions into System of Record/Loan Servicing System and/or workflow tool. Ensures all communication occurs timely and accurately. Monitor assigned loans to ensure funding and payment compliance with loan servicing agreements, loan documentation and Lender/Investor instructions. Coordinate fundings with Fulfillment and Assignment Desk as needed. Monitor, research or instruct payment processing for borrower payments, disbursements, fees, and collect appropriate fees due lender or servicer. Perform payoff quotes and related calculations including prepayment calculations. Maintain past due principal, interest and fees as well as reconciliation exceptions within acceptable levels. May assist managers in directing workflow and performing QA. Skills: <ul> <li>Adaptability</li> <li>Attention to Detail</li> <li>Data Collection and Entry</li> <li>Written Communications</li> <li>Analytical Thinking</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Recording/Organizing Information</li> <li>Customer and Client Focus</li> <li>Data Quality Management</li> <li>Quality Assurance</li> <li>Relationship Building</li> <li>Research</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Required Background: Must be a current Year Up intern with Bank of America Shift:1st shift (United States of America) Hours Per Week: 40

Loan Servicing Admin I - Year Up

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology. The success of Bank of America and Global Payment Solutions (GPS) is dependent on the continual enhancement and differentiation in the digital space. CashPro® is Bank of America's flagship banking platform for clients ranging from small businesses to commercial and large corporates conducting business globally. This position is for a global CashPro Product Manager who will be a member of the team responsible for supporting and enhancing the CashPro Reporting applications. This individual must be a team player, exhibiting strong organizational skills with a proven ability to manage multiple high priority tasks for the business with overlapping deadlines. It is equally important to be a clear and concise communicator to effectively message to all levels within an organization as well as being comfortable with public speaking in internal and external engagements. As a CashPro Reporting Product Manager, you are responsible for supporting end-to-end ownership of the reporting user experience. This includes current and future roadmap initiatives requiring research and strategic planning. The role will define business requirements for new feature development, oversee feature launch, define/monitor/report on success metrics and drive commercialization. Detailed responsibilities include, but aren't limited to: <ul> <li>Identify and create plans for product development, researching new capabilities, partnering with designers to define the user experience and write the business requirements to share with technology for cost estimation leveraging our agile project management application</li> <li>Deeply understand CashPro product functionality, marketplace trends, and the competitive landscape, connecting with internal stakeholders around the globe to obtain meaningful insights towards developing products that solve client needs.</li> <li>Leverage data and metrics to inform business decisions, using reports to build business cases for initiatives, define goals and monitor key performance indicators to track feature adoption and success metrics.</li> <li>Create and deliver presentations demonstrating CashPro Reporting features as well as cross-train to represent the broader CashPro organization in internal and external forums.</li> <li>Manage projects end-to-end through the product lifecycle, bringing new capabilities to market managing to timelines and budgets.</li> <li>Maintain close partnership technology teammates and vendors through the agile development methodology, required governance and compliance approvals, and early risk identification and mitigation of issues</li> <li>Support weekend release activity as associated with product launches.</li> <li>Partner with Commercialization team post-launch to spread awareness and excitement of new solutions and increase adoption and penetration</li> <li>Subject Matter Expert for Reporting, serving as the go-to product contact for internal partners in event of issues/escalations and stakeholder questions.</li> <li>Serve as an innovation champion and thought leader, identifying new opportunities for product enhancement as well as internal efficiencies and process improvements to help simplify and improve the client experience.</li> <li>Conduct market research, monitor industry trends, and changes in regulatory requirements to identify necessary product enhancements.</li> </ul> Required skills: Proactive and Reliable: A motivated self-starter with high attention to detail and ability to effectively manage a workload across competing priorities and stakeholders, working autonomously to deliver against set deadlines. Inclusive and Inspiring: A team player who values collaboration, celebrating shared success and who actively seeks and appreciates diverse thoughts and backgrounds Authentic and Passionate: Highly engaged teammate whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities Innovative and Curious: Strategic thinker inspired to come up with out-of-the box ideas and solutions, embracing change with a future-forward mindset, and looks to challenge the status quo. Appetite to work through complex challenges and project roadblocks, responding with the appropriate sense of urgency. Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge <ul> <li>Strong analytical skills and experience with Reporting applications, Strategic thinker, balanced with a tactical execution skills</li> <li>Demonstrated leadership qualities and abilities</li> <li>Ability to work on cross-functional, global teams across multiple time zones, fostering strong working relationships</li> <li>Ability to synthesize multiple inputs from various stakeholders into a cohesive message to drive alignment</li> <li>Strong communicator with experience creating and facilitating PowerPoint presentations to educate internal and external audiences across all levels within an organization.</li> <li>Natural and comfortable with public speaking, both in virtual and in-person events</li> <li>Ability to perform data analysis and define key metrics to measure success. Experience and success working with large complex data sets, including Microsoft Excel formulas and pivot tables</li> <li>Required to comply with workplace excellence policies pertaining to in-office presence</li> <li>Undergraduate degree required. Minimum: BS or BA degree</li> </ul> Desired Skills: <ul> <li>Background in Global Payments and Treasury Management/Cash Management</li> <li>Functional awareness of payments processing lifecycle for major payment types such as ACH, Wires, and Real Time Payments</li> <li>Experience with Reporting applications, product management and development, Agile development methodologies and supporting systems</li> <li>Understanding of the financial reporting &amp; messaging landscape, including ISO XML</li> <li>Knowledge and understanding of Tableau, experience with writing/reading/running SQL queries</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

CashPro Reporting Product Manager

Job TitleSpatial Data StrategistJob Description SummaryThe Spatial Data Strategist on a Space Management team is to help solve business problems by building standard and ad hoc dashboards. Provide strategic space and occupancy planning expertise in support of long-term supply and demand planning, real estate strategy, workplace design, space analysis and space efficiency within a Client’s real estate portfolio data.Job DescriptionPrinciple Responsibilities<ul> <li>Building standard and ad hoc BI dashboards</li> <li>Utilization and allocation reporting analysis</li> <li>Work with Spatial data team to create scenarios and long-term strategic planning related to space</li> <li>Contribute to workplace trends/strategies and future ways of working.</li> <li>Work with various levels of the organization to capture project goals, objectives, and the associated requirements.</li> <li>Work with business key stakeholders to determine various KPIs and data reporting needs for various levels</li> <li>Gather requirements for building external and internal data dashboards. Work with vendors and customer to understand data needs</li> <li>Understand various roles and responsibilities in business group for better data governance and data security</li> <li>Cross functional collaboration with other service lines and SME Functions to ensure consistency of data across platforms and processes.</li> <li>Continual focus on innovation, constantly striving to improve delivery of services. This will include actively obtaining feedback from stakeholders and responding to the same, bringing in industry knowledge, innovation and best practice.</li> <li>Show strong verbal presentation skills and ability to communicate to executive level</li> <li>Process work quickly, accurately, and with changing priorities</li> </ul>Targeted Competencies<ul> <li>Advanced skills in Business Intelligence tools (i.e.: Tableau and Power BI)</li> <li>Advanced/Expert skills in Excel</li> <li>Advanced skills in Adobe and Microsoft application suites</li> <li>Strong written and verbal presentation skills, ability to communicate to executive level and internal teams</li> <li>Solid business acumen; ability to understand and anticipate business needs to provide appropriate solutions</li> <li>Strong team player who is adaptable and capable of driving change / change management</li> <li>Possess analytical, organizational and problem-solving skills with a focus on the long term, strategic vision.</li> <li>Advanced understanding of CAFM\IWMS (Serraview preferred) for Space Management preferred</li> <li>Basic understanding of Corporate Real Estate and Financial concepts</li> <li>Bachelor’s degree (BA/BS) in a related discipline or field of study (i.e. Data and Analytics, Computer Science, Information Systems, Architecture, Interior Design, Corporate Real Estate &amp; Facilities Management Planning/Coordination, Facilities, Project or Construction Management, etc.) preferred</li> <li>Seven+ year’s experience in a corporate real estate environment preferred</li> <li>Ability to process work quickly, accurately and with changing priorities</li> <li>Ability to effectively interpret and apply policy and procedure</li> </ul> Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $84,915.00 - $99,900.00Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

Spatial Data Strategist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The ServiceNow Platform Administrator will play a key role in maintaining the ServiceNow platform as defined by the Product teams. This role will provide hands-on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. You will participate in the various phases of the application lifecycle, including plan, server build and software installation, release implementation, continuous improvement, and decommission. At these early stages of our ServiceNow deployment, sharing knowledge and developing a documentation library as a team will be essential to our success. This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems. Responsibilities: <ul> <li>Maintain and support the ServiceNow platform while adhering to bank policies and standards</li> <li>Manage ServiceNow code quality control processes and routines</li> <li>Respond to incidents for application availability issues as part of on-call duties</li> <li>Respond to incidents/pages for application functional issues or questions as part of daily duties</li> <li>Use your technical knowledge to triage service availability issues and restore service</li> <li>Research and resolve system defects, lead root cause analysis, and drive permanent resolution</li> <li>Ensure appropriate monitoring is in place and maintained to ensure application availability</li> <li>Participate in software release implementation meetings</li> <li>Participate in and coordinate maintenance activities</li> <li>Prepare and maintain application support/process documentation</li> <li>Develop management jobs, automation routines, or deployment scripts</li> <li>Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activities</li> <li>Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives</li> <li>Participates and helps with resource interviews and onboarding processes</li> <li>Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes</li> <li>Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems</li> <li>Mentors other team members and provides technical leadership</li> <li>Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment</li> <li>Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications</li> <li>Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly</li> <li>Provides release support when needed and manages engagement across audiences</li> <li>Provides full lifecycle management of the infrastructure and application environments</li> </ul> Required Qualifications: <ul> <li>Minimum of 5+ years of experience a ServiceNow administration with emphasis on platform management</li> <li>Must have an active and verifiable ServiceNow Certified System Administrator (CSA) certification</li> <li>Proven experience as an administrator in highly regulated environments</li> <li>Experience in maintaining multiple ServiceNow environments</li> <li>Experience monitoring and maintaining ServiceNow products, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle</li> <li>Experience supporting ServiceNow integrations for security, risk, and compliance</li> <li>Experience with ServiceNow instance cloning and management</li> <li>Experience maintaining both Windows and Linux MID servers</li> </ul> Desired Qualifications: <ul> <li>ServiceNow certified implementation specialist (CIS)</li> <li>ServiceNow certified application developer (CAD)</li> <li>Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards</li> <li>Experience leveraging MID servers for integration and automation</li> <li>Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets</li> </ul> Skills: <ul> <li>Systems Administration</li> <li>Result Orientation</li> <li>Risk Management</li> <li>Solution Design</li> <li>Adaptability</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Influence</li> <li>Solution Delivery Process</li> <li>Architecture</li> <li>Automation</li> <li>DevOps Practices</li> <li>Project Management</li> <li>Stakeholder Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

ServiceNow Platform Administrator

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for leading enterprise-wide talent development and organizational design solutions. Key responsibilities include supporting senior business leaders to identify strategies directly linked to organizational goals and implement leadership solutions across the business. Job expectations include partnering with Global Talent, Global Human Resources (GHR), business stakeholders, Subject Matter Experts (SMEs), and vendors to execute enterprise talent processes and provide consultative support to lead the design, development, and implementation of talent development. This Talent Consultant II will join the Global Operations Talent Team to develop leadership, learning, organizational effectiveness, and talent management solutions. Key areas of focus for a Talent Management Consultant II include Talent Management, Leadership Development, Learning Strategy, Organizational Effectiveness and Performance Management. The Talent Consultant II will align to CEO 2 deep leader(s) reporting to the Chief Operations Executive and will be responsible for ensuring achievement of key business outcomes through the utilization of impactful consultation and organizational development skills. The successful candidate will be influential, results-oriented professionals who can develop and manage relationships across the company and with a wide variety of partners based on trust, knowledge, and teamwork. Responsibilities: <ul> <li>Partners with business and Human Resources (HR) leaders to design and deliver talent management strategies and talent development plans that ensure effective succession planning and a bench of future leaders.</li> <li>Leads, designs, and implements key leadership development processes and HR initiatives such as talent and succession planning, performance management, organizational design and effectiveness, manager development, 360 feedback, and program nominations.</li> <li>Executes talent management strategy and organizational design across local, regional, and enterprise teams and partners while ensuring compliance with rules and regulations.</li> <li>Provides consultative support and coaching to key leaders focused on promoting and developing diverse and top talent.</li> <li>Maximizes business and enterprise objectives and outcomes by implementing strategic talent solutions leveraging quantitative and qualitative data.</li> <li>Partners with control functions (e.g., Corporate Communications, Legal, Risk, Compliance) to mitigate people risk and effectively communicate people moves and talent processes to impacted stakeholders.</li> <li>Drive end-to-end learning strategy for client organizations, working closely with learning consultants and leveraging internal learning resources.</li> <li>Consult with leaders on organizational change including assessing operating model and org design effectiveness, preparing org design proposals and communication plans.</li> <li>Serve in an advisory role for horizontal initiatives across the Operations organization, working with HR to consult. </li> </ul> Required Qualifications: <ul> <li>Minimum of 5+ years’ experience in any of the following: Learning or Program Development/Program Management OR Leadership development &amp; talent management (including coaching) OR Organization Development, Change and/or Organization Design OR HR Generalist OR Relevant HR specialist experience leading programs, processes, or other talent practices.</li> <li>Relationship management skills with ability to consult, advise, and influence senior leaders.</li> <li>Experience interfacing with leaders at the MTM 1 and/or 2 deep level who are seasoned and sophisticated leaders.</li> <li>Demonstrated conceptual thinker with effective program and project management skills and experience, including ability to translate strategy into specific goals, tactics, and deliverables.</li> <li>Sound judgment and strong communication skills (written and verbal).</li> <li>Proven ability to build and leverage positive relationships with peers, partners, and clients.</li> <li>Able to operate in an ambiguous environment or an environment where priorities may change quickly.</li> <li>Strong bias for action and ability to drive work to completion.</li> <li>Technical proficiency in PowerPoint and Excel.</li> </ul> Skills: <ul> <li>Leadership Development</li> <li>Attention to Detail</li> <li>Influence</li> <li>Prioritization</li> <li>Written Communications</li> <li>Succession Planning</li> <li>Networking</li> <li>Organizational Effectiveness</li> <li>Presentation Skills</li> <li>Talent Development</li> <li>Workforce Diversity Management</li> <li>Workforce Planning</li> <li>Executive Presence</li> <li>Retention</li> <li>Stakeholder Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Talent Consultant II - Global Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for overseeing a unit or section of a segment for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring compliance with policies, and identifying opportunities to improve process performance and operating efficiency. Job expectations include knowledge of operations support management and expertise in functional area(s) gained through increasingly more responsible management positions in operations. The GM NFRR team is responsible for the consistent application of interpretation of Laws, Rules and Regulations (LRRs) and Enterprise Policies, data sourcing, preparation, governance, and oversight of Global Markets regulatory reports – with the overall goal of centralizing, standardizing and remediating (as necessary) regulatory reporting processes within NTCO NFRR Operations. We are therefore looking for a highly talented individual to become Operational Monitoring Lead - to lead &amp; design strategy for the real time monitoring of key activities. This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include to transform an accurate data foundation that captures key metrics for report preparation process into a source of actionable information. Regularly review that information within a structured framework to facilitate decisions and actions that will improve overall report preparations through the globe. The successful individual will: • Develop comprehensive monitoring strategy requirements across Global report preparing functions and ensure standardization across regions • Design a robust and effective activity tracking model, that provides real time updates on reporting obligations managed by GM NFRR team globally across multiple regions - AMRS, EMEA, and APAC. • Design effective routines to ensure report production responsibilities are understood, tracked and documented, whilst holding key stakeholders accountable • Roadmap against strategy to ensure processes to acquire information for providing comprehensive and accurate monitoring, are dynamic and flexible to ensure new and changing obligations are captured. • Design informative MI and key control reporting • Responsible for executing global periodic (e.g. daily, monthly) reporting routines ensuring the Global team is adherent to multiple Enterprise policies e.g., Regulatory Reporting and Enterprise Data Management Standards • Effective running of forums with large Global stakeholder groups, for the identification, tracking, and remediation of data issues and control enhancements that impact the respective reports • Establish credible, collaborative, and influential relationships with key regional stakeholders across Operations, Technology, FLU and Compliance • Drive execution improvements to ensure consistent operational live monitoring practices are in place and adhered to including high quality deliverables and role clarity with partners. • Communicate with a broad audience of business partners in a variety of formats and in a way that ensures all audience members understand and can adhere to the strategy. Responsibilities: <ul> <li>Develops and implements procedures to enhance productivity and efficiency and manage business change</li> <li>Serves as an escalation point to resolve broad and complex operational issues</li> <li>Responsible for expense management, reporting and forecasting for operations areas managed as well as compensation decisioning, talent planning, and performance management at a senior level</li> <li>Manages a large team or multiple smaller teams across one or more sites, regions or product lines in an operations support function</li> <li>Supports functions carrying a substantial risk of exposure and potential loss with significant impact on major corporate customer relationships</li> </ul> Required Skills: • 10+ years of Banking experience; Professional qualifications preferred. • Global Markets Operations/Technology Project Management experience preferred. • Ability to manage multiple stakeholders and prioritization efforts • Expert ability to provide clear oral and written communication to a variety of business and technical audiences. • Expert ability to improve the capabilities of production monitoring processes and corporately through skill development, process enhancement • Be able to identify changes that have an impact across multiple process and stakeholders • Identify efficiency gains in regulatory reporting processing • Hands on approach and process excellence mind set • Ability to influence and drive progress across key business partners • Ability to prioritize work and adapt to changing needs in a dynamic work environment • Self-starter, takes initiative • Driver of change Desired Skills: • Bachelor’s degree in related field • Data Science skills • SQL, Tableau, Micro Strategy experience will be a plus • Experience with regulatory programs • Experience with global stakeholder management Skills: <ul> <li>Business Operations Management</li> <li>Drives Engagement</li> <li>Process Management</li> <li>Process Performance Measurement</li> <li>Result Orientation</li> <li>Customer and Client Focus</li> <li>Planning</li> <li>Reporting</li> <li>Risk Management</li> <li>Talent Development</li> <li>Adaptability</li> <li>Data Management</li> <li>Fraud Management</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Workforce Analytics</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

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