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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!Job Overview Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for results-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential. This role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. Incumbent will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. Incumbent will analyze customer needs and use solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations to negotiate and close business.NOTE: Though listed as "remote" due to no office in the area, this role is a field sales role, so the candidate MUST reside within the Goldsboro/Wilson/Raleigh, NC territory.Job Responsibilities:<ul> <li>Under sales manager supervision, generates leads and referrals through prospecting, cold calling and networking.</li> <li>Identify customer needs and apply solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories.</li> <li>Negotiate and close deals.</li> <li>Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings.</li> <li>Devise creative and effective sales approaches, solutions and proposals.</li> <li>Fully use all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.</li> <li>Also responsible for other Duties/Projects as assigned by business management as needed</li> </ul>Education: <ul> <li>High School Diploma/GED (Required)</li> <li>Bachelor's Degree (Preferred)</li> </ul>Work Experience:<ul><li>1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment</li></ul>Knowledge, Skills and Abilities:<ul> <li>Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required)</li> <li>Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required)</li> <li>Communication Excellent interpersonal, written, and oral communication skills (Required)</li> <li>Negotiation Effective negotiating and closing skills (Required)</li> <li>Proposal Writing Experience preparing, delivering, and following-up on product/service proposals and pricing quotations (Preferred)</li> </ul>• At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No):Yes DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Total Target Cash Pay Range: $71,800 - $129,400, inclusive of target incentivesBase Pay Range: $43,080 - $77,640The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, <a href="https://paylookup.t-mobile.com/paylookup?reqID=REQ314517&amp;paradox=1" target="_blank">https://paylookup.t-mobile.com/paylookup?reqID=REQ314517&amp;paradox=1</a>At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out <a href="http://www.t-mobilebenefits.com/" target="_blank">www.t-mobilebenefits.com</a>.Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing <a href="mailto:ApplicantAccommodation@t-mobile.com" target="_blank">ApplicantAccommodation@t-mobile.com</a> or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

T-Mobile

Account Executive, SMB Sales Raleigh Goldsboro Wilson NC

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Job expectations include applying and expanding knowledge by completing required licenses and trainings. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: • Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions • Recommends banking and investments strategies that align with client financial goals and needs • Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds • Mitigates and controls risk as part of daily activities • Identifies and engages potential new clients through referrals or financial center clientele • Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommended Required Qualifications: • Currently holds Series 7 &amp; 66 (63 &amp; 65 in lieu of 66) licenses. If you do not currently hold the 66 but have either a 63 or 65, an offer can be extended with the condition that a passing score is received for the missing series within 60 days. • Has at least one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services. • Has at least one year experience working in the financial service industry and/or a sales environment where goals were met or exceeded. • Sets and accomplishes goals, achieving whatever you put your mind to. • Builds and nurtures strong relationships. • Collaborates effectively with others to get things done. • Communicates effectively and confidently and is comfortable engaging all clients. • Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment. • Likes to learn, adapts to new information and seeks the right solutions for clients. • Efficiently manages your time and capacity. • Is thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients. Desired Qualifications: • Strong computer skills with an ability to multitask in a demanding environment. • At least three years’ experience working in the financial service industry and/or a sales environment where goals were met or exceeded. • Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC). • Obtained your insurance licenses. Skills: • Advisory • Account Management • Client Experience Branding • Customer and Client Focus • Oral Communications • Issue Management • Client Solutions Advisory • Pipeline Management • Active Listening • Attention to Detail • Risk Management • Policies, Procedures, and Guidelines • Client Management • Causation Analysis • Written Communications Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Financial Solutions Advisor - Consumer Investments - Raleigh/Durham Market

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Function The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank’s global regulatory and policy requirements as it relates Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams. The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner. In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes, and identify opportunities that enhance the client experience. The Role The KYC Client Outreach Specialist (COS) teams serve as the Front Line Unit engaging with clients across business sectors and regions to meet KYC requirements for periodic refreshes in a timely manner. Role Responsibilities <ul> <li>Outreach to clients requesting and collecting KYC documentation</li> <li>Serve as the key point of contact for Clients as well as Bankers, Operations, Risk and other internal functions</li> <li>Ensures banking ownership is clear and works across Lines of Business to close relationship coverage gaps, if any</li> <li>Drives the organization and recording of client contacts in appropriate systems of record</li> <li>Ensure respective KYC client portfolios are covered across business and regions and adhere to internal governance routines within the FLU and those governed by support partners</li> <li>Oversees and resolves the risks and impacts of non compliance with KYC processes, including restrictions, closures and associated business growth impacts</li> <li>Gather client feedback on policy, requirements and/or jurisdictional nuances where given to help improve the Bank’s processes</li> <li>Raise process issues and improvements that collectively help our clients</li> <li>Partner with colleagues in Banking, Sales, FLU COOs, FLU Change, FLU Business Controls, Operations, and other groups as needed</li> <li>Review clients for appropriate activity and liaise with Bankers on whether relationships with specific entities should continue</li> <li>Drives the Outreach of both periodic refreshes as well as remediation and associated programs</li> <li>Drives the Outreach of jurisdictionally or regionally stringent requirements where needed</li> <li>Ensure timely collection of client required documentation, including follow ups where needed</li> <li>Ensure voice of the client is heard while adhering to policies, laws, rules and regulations</li> <li>Ensure performance metrics are met and any exceptions are resolved within required timeframes</li> <li>Master customer due diligence (CDD) requirements and guide clients as needed to comply</li> <li>Drives the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to comply</li> <li>Adhere to bank privacy policies in securing non-public information obtained as part of KYC activities</li> <li>Embrace a collaborative and output oriented culture</li> </ul> Required Skills <ul> <li>Bachelor's degree or equivalent work experience</li> <li>7+ years experience in a client facing role within the financial services or a related industry</li> <li>Preferred: Certified Anti-Money Laundering Specialist (“CAMS”)</li> <li>Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions</li> <li>Must demonstrate a strong client focus</li> <li>Understands how the client book fits into the overall business growth strategy</li> <li>Can work independently with limited supervision</li> <li>Can manage and maintain key relationships with stakeholders</li> <li>Excellent interpersonal skills for motivation, collaboration and encouragement</li> <li>Professional Demeanor: Demonstrating patience, composure, and positive attitude.</li> <li>Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.</li> <li>Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.</li> <li>Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision.</li> <li>Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail</li> <li>Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Client Outreach Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The US Wire Product Management team as part of the International Payments team is responsible for end-to-end management and development of US Wire Payments Product for Bank of America's Global Payments Solutions (GPS) business. The team manages the US Wire product platform that is not only shared by all eight lines of business at the bank but also is required by the other bank products and services to operate, such as FX, cross-border RTP, Trade, Liquidity and Global Markets. The team is also responsible for overseeing and executing various large-scale industry initiatives such as the ISO 20022 implementation and 24x7x365 cross border payments processing. Additionally, the team supports all GPS corporate and commercial client segments, including multinational corporates, non-bank financial institutions, commercial/middle market and specialty industries such as gig economy players and fintechs, iconic tech companies and business banking clients. This role is a key member of the US Wire Product Team and works with the head of US Wire Product and other senior product managers to own the product end-to-end and drive product enhancements. Key responsibilities include managing the product P&amp;L, determining sophisticated client business needs, and establishing a product strategy to deliver on these opportunites and grow the business. During both the day to day management of the product and through investment /change, this role works closely with operational, technical, and compliance partners to provide for the clients' current and future needs. There is not a better time to join this team, as the global payments business is going through an exceptional period of changes and evolution as investment in improvement in market infrastructures accelerates and the competitive landscape expands with bank and non-bank players such as fintechs. Managing US Wire product for one of the largest global USD clearers in the world will provide an exceptional opportunity for building strong industry profile, exposure to senior management and career development. Required Skills: <ul> <li>Wholesale payments and/or corporate payments experience</li> <li>Understanding of Treasury Services and Transaction Banking businesses</li> <li>Strong communication skills - verbal and written</li> <li>Ability to coordinate across various functions and regions</li> <li>Ability to work in a fast-paced, dynamic environment where priorities are often shifted and time-sensitive initiatives are brought in</li> <li>Bachelor's degree required</li> </ul> Desired Skills: <ul> <li>Treasury product management experience</li> <li>Knowledge of end-to-end wire payments process flows</li> <li>Experience of working in a large, global financial institution</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

US Wire Payments Product Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The BSM IFAR team works with the broader finance team to support LOB and finance partners through analytics and reporting to communicate the story of Treasury’s financial results to stakeholders. This team is responsible for coordinating, consolidating, analyzing, and reporting baseline and stress test balance sheet forecast results which include average/ending balances, net interest income (NII), treasury non-interest income and yield by line of business, legal entity, and product. This job is responsible for managing balance sheets, balancing risk and stabilizing returns. Key responsibilities include determining and executing on stakeholder business requirements, leveraging discretionary assets, liabilities, and modern balance sheet instruments. Job expectations include pursuing operational excellence, recommending process improvements, decreasing operational risks, and providing analytics such as, Net Interest Income (NII) and yields. Managerial Responsibilities: This position is a individual contributor role but will be accountable for providing oversight and leadership to associates and various responsibilities across the team. <ul> <li>Balance Sheet, NII and Treasury Non-Interest income results review and challenge</li> <li>Coordinating, analyzing and reviewing weekly, monthly and quarter balance sheet, NII and Non-Interest results across the team</li> <li>Provide stakeholders insight into consolidated BAC and Treasury’s performance as a line of business including monthly overviews of financials for Treasury Senior Leadership Team (TSLT) and Investor Relations, and quarterly performance summaries in preparation of CFO for earnings release</li> <li>Execution and review of Residual Allocations and FDIC Expense forecast and storylines provided to business partners and senior management</li> <li>Aggregate and support regulatory requests, internal audit requests and other internal risk and control submissions</li> <li>Perform ad hoc analysis to support changes in financial results and drive influence to management decision making </li> <li>Helps drive OpEx saves internal to BSM and the team</li> </ul> Skills: <ul> <li>Analytical Thinking</li> <li>Data and Trend Analysis</li> <li>Financial Forecasting and Modeling</li> <li>Financial Management</li> <li>Risk Analytics</li> <li>Attention to Detail</li> <li>Business Acumen</li> <li>Financial Analysis</li> <li>Regulatory Compliance</li> <li>Scenario Planning and Analysis</li> <li>Adaptability</li> <li>Benchmarking</li> <li>Presentation Skills</li> <li>Stakeholder Management</li> <li>Strategic Thinking</li> <li>Reporting</li> </ul> Required Skills: <ul> <li> 5+ years of experience within a financial institution with experience as a Balance Sheet or Financial Analyst</li> <li>Finance / Accounting knowledge – experience in balance sheet management, forecasting, or other Corporate Treasury functions</li> <li>Balance Sheet product and Net Interest Income business acumen</li> <li>Understanding of financial market dynamics, interest rates, accounting, and financial products</li> <li>Proficient in MS Office tools, especially Microsoft Excel (v look ups, pivot tables)</li> <li>Inquisitive, willing to challenge the status quo and strive to improve processes</li> <li>Ability to meet strict timelines, ability to work with a high level of autonomy and make well-reasoned decisions</li> <li>Ability to work across multiple teams in a collaborative environment</li> <li>Ability to problem solve, manage multiple priorities in a fast paced and time sensitive environment </li> <li>Strong communication/interpersonal skills both written and verbal </li> </ul> Desired Skills: <ul> <li>Bachelor’s degree (quantitative finance, financial analysis, accounting, economics, or business administration preferred)</li> <li>Experience in Treasury / Financial institution forecasting </li> <li>Experience with SAP / Oracle (general ledger systems)</li> <li>Proven leadership experience</li> <li>Technical Business Analyst skills (SQL, VBA, Tableau, Alteryx a plus)</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Asset Liability Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource. Key responsibilities include managing as a business owner, fostering a team environment, and instilling an effective client-centric and risk culture. Job expectations include driving operational excellence, ensuring that all aspects of the financial center run effectively and cohesively. Responsibilities: • Operates as a back up financial center leader within a market • Manages client traffic, engaging and appropriately routing clients, and fostering client retention • Manages business results through formalized management routines and coaching • Creates a world class client experience environment • Manages market-level initiative prescribed by market leaders • Drives operational excellence Required Qualifications: <ul> <li>1+ years of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a diverse work team</li> <li>Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals</li> <li>Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction</li> <li>Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability</li> <li>Proven record of balancing risk and making sound decisions while achieving business goals</li> <li>Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships and demonstrate a commitment to providing personalized service</li> <li>Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results</li> <li>Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills</li> <li>Proficiency in computer skills and professional programs (for example, Microsoft Office)</li> <li>Availability to work weekends and/or extended hours as required to run the business</li> <li>Must be able to travel to any financial center within the defined market</li> </ul> Desired Qualifications: <ul> <li>1+ years of management experience including hiring, coaching and developing direct reports</li> <li>Experience in the following industries: Consumer banking/financial services, mortgage, retail and/or hospitality</li> <li>Bachelor’s Degree in related field</li> <li>Bilingual (fluent verbal and written)​​</li> </ul> Skills: • Customer Service Management • Performance Management • Coaching • Customer and Client Focus • Talent Development • Risk Management • Sales Performance Management • Business Operations Management • Recruiting • Result Orientation • Referral Management • Leadership Development • Inclusive Leadership • Prioritization • Problem Solving Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Market Financial Center Manager - Charlotte Central Market

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Summary: Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities and operates a global security operations center that monitors, detects and responds to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. What you can expect in Identity &amp; Access Management: In today’s highly connected world, managing and securing the identity of users is essential to the safety and success of our workforce. The Identity &amp; Access Management (IAM) team works within Global Information Services (GIS) and in close participation with all other LOB teams as well as second and third line of defense partners. This role is highly visible and requires frequent interaction with senior management and key stakeholders. Are you passionate about the latest IT technologies and thrive in a fast-paced international environment? In a typical day, you may work with other team members on the book of work, operational concerns, or risk items. You will help overcome obstacles and maintain good relationships with key stakeholders across the bank to ensure timely and effective delivery. We offer you the opportunity to collaborate with passionate competent people, experts in their field. We thrive on being challenged and everything we do is anchored in managing risk for the bank. The Identity &amp; Access Management (IAM) Info Security Controls Specialist will analyze, strengthen, and secure the company's IAM systems and overall risk posture for Access Certifications and Governance. This role focuses on collaboration across all Lines of Business, CIO teams, to continuously improve the organization's access certification program. The Control Specialist will analyze controls to identify and document inefficiencies, and design/prioritize improvement opportunities to enable swift adherence. The role also will actively apply knowledge of laws, rules, regulations, and information security concepts (e.g., NIST, COBIT, ISO) to establish and maintain policies, validate alignment of processes and controls to requirements, report on adherence to policy requirements and maintain governance programs related to access certifications and revocation services. Job expectations include using data analytics, governance process management, and partnering with internal teams to verify policy compliance, identify gaps in coverage, and support remediation activities. Responsibilities: <ul> <li>Establish and maintain strong partnership with other Global Information Security (GIS) functions, Core Technology Infrastructure (CTI), Cyber Security Technology (CST), Third Party management, Global Compliance and Operations Risk (CGOR), internal audit, and external regulatory agencies. Provide audit and regulatory responses within the specified periods.</li> <li>Perform Quality Assurance activities to support Access Certification campaigns and control metrics.</li> <li>Support and monitor access reviews for completion in specific areas. Oversee and drive governance program for access security contact, support program mailbox inquiries, updating source of record, manage ARM ticketing queue, and maintaining program SharePoint site, documentation, and training.</li> <li>Provide education and documentation on Access Certification Awareness through instructor led sessions.</li> <li>Maintain access certification documentation, audit documentation, and training materials for the access certification services team.</li> <li>Drive Quality Assurance Governance for Access Certifications and Revocations</li> <li>Maintain exceptions to IAM Standard according to governance processes.</li> <li>Ensures Information Technology systems meet enterprise standards, adhere to applicable rules, laws, and regulations, and comply with appropriate risk appetite.</li> <li>Assist with Software Development Life Cycle (SDLC) and testing of application changes that impact access reviews with signoff prior to implementation.</li> <li>Building and maintaining ‘Break Glass’ processes enabling reusability and consistency of obtaining access certification data.</li> </ul> Required Qualifications: <ul> <li>5+ years relevant hands-on experience in identity and access certification related fields in a large and complex organization.</li> <li>3-5 years’ experience implementing IAM Cloud solutions, controls, and capabilities.</li> <li>Proficient in articulating facts and data-driven plans and ability to partner with stakeholders to implement intended solutions to drive risk reductions and adherence to relevant Access Certification requirements within IAM standards.</li> <li>Strong attention to detail, advanced analytical skills, and quality assurance experience.</li> <li>Excellent communication and presentation skills.</li> <li>Excellent organizational skills and be able to effectively prioritize multiple tasks.</li> <li>Proficient in data management which includes strong data analytical capabilities with advanced understanding of the collection and management of metadata.</li> <li>Experience with Tableau and SQL.</li> <li>Previous experience with access review tools like SailPoint, AZURE AD, ForgeRock Identity Platform, Oracle Access Management, and Cloud would be a plus.</li> </ul> This job will be open and accepting applications for a minimum of seven days from the date it was posted Shift:1st shift (United States of America) Hours Per Week: 40

Identity & Access Management (IAM) Access Certification Services Specialist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Global Financial Crime (“GFC”) Lead contributes to the direction and drives the development of enterprise-wide money laundering, economic sanctions, and fraud compliance and operational risk practices consistent with applicable laws, rules, regulations, and regulatory guidance. The GFC Lead serves as a trusted advisor to the Compliance and Operational Risk (“C&amp;OR”) Officers of the Front Line Units (“FLU”) and Control Functions (“CF”) for the company and to the leaders of the FLUs and CFs directly. This role is responsible for executing the Company's Global Financial Crimes Program related to Correspondent Banking Program Management and requires a strong risk management discipline and experience with operational risk processes. This role will lead a team responsible for identifying and assessing inherent financial crimes risk and controls associated with correspondent banking, new product initiatives and program management. This role is responsible for advising the front line units (FLUs) on Bank Secrecy Act/Anti-Money Laundering laws, rules and regulations and the Global Financial Crimes Policy and Standards. This individual will be responsible for leading a team accountable for identifying, escalating and mitigating financial crimes compliance and operational risk. This individual will be responsible for evaluating and communicating the effectiveness of FLU controls and be able to drive the consistent improvement and strengthening of these controls to improve upon the Company's ability to detect and prevent unusual or suspicious activity. The selected candidate will be or will have: <ul> <li>A self-motivated worker who is comfortable and effective providing guidance to junior teammates </li> <li>Strong personal drive, attention to detail, individual initiative, a sense of urgency and responsiveness, with a desire to grow, learn, and take on increasing levels of responsibility </li> <li>Ability to successfully communicate to influence management and lead change on both strategic and tactical initiatives. </li> </ul> This position additionally entails: <ul> <li>Leading discussions with the Global Payments Services Front Line Unit (FLU), Global Banking FLUs, Global Compliance &amp; Operational Risk (GCOR) and Global Financial Crimes (GFC) partners to analyze business processes, internal controls, client behavior and transaction trends </li> <li>Contributing to the creation and implementation of GFC Coverage Plan which defines the scope of coverage for Global Payments Services and Global Banking FLUs – U.S and International </li> <li>Establishing the strategic direction for monitoring and reporting on GFC, FLU and Enterprise risk tolerance metrics that are reflective of key risks within the areas of coverage and escalating financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees </li> <li>Engaging with the Financial Crimes Analytics Team the Financial Intelligence Unit to drive thematic reviews of key risks associated with high risk products, payment channels, and clients and to ensure effective GFC automated detection monitoring </li> <li>Directing the completion compliance activities such as: designing monitoring and testing routines and reporting to identify potential AML risks and/or control weaknesses; conducting targeted risk assessments, threat assessments and process understandings to identify new or emerging financial crimes risks; and identifying, aggregating, reporting, escalating, inspecting and challenging the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes </li> <li>Guiding FLUs on potential financial crimes impacts in the client selection and product expansion processes </li> <li>Participating in Regulatory Meetings and Exams to provide Risk Manager perspective on critical issues and engaging directly with Audit to provide advice and guidance on FLU Audits and respond to all Audit requests and inquiries</li> <li>Participating in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks</li> </ul> Skills: <ul> <li>Critical Thinking</li> <li>Monitoring, Surveillance, and Testing</li> <li>Regulatory Compliance</li> <li>Risk Management</li> <li>Coaching</li> <li>Issue Management</li> <li>Policies, Procedures, and Guidelines Management</li> <li>Strategy Planning and Development</li> <li>Written Communications</li> <li>External Resource Management</li> <li>Reporting</li> <li>Talent Development</li> </ul> Required Qualifications: <ul> <li>Minimum of 7 years of relevant experience in financial services industry, financial crimes, risk management, AML compliance, regulatory compliance, investigations, operational risk management, business controls, or experience in related field</li> <li>Knowledge of anti-money laundering (AML) and related AML legislation</li> <li>Experience with compliance reporting, regulatory reporting, SARs reports</li> <li>Experience reconciling, analyzing, and manipulating large data</li> <li>Proficiency in compliance technology, case management systems, and data analytics tools is a plus </li> <li>Strong experience and understanding of Transaction Monitoring/CDD Models and Systems</li> <li>Experience in automating manual processes and good understanding of technologies that are designed for specific AML use cases</li> </ul> Desired Qualifications: <ul> <li>Bachelor’s Degree in related field</li> <li>Experience in financial services and/or a related government entity</li> <li>Certified Anti-Money Laundering Specialist (CAMS)</li> <li>Experience and strong ability to work in a fast-paced, high-pressure environment and manage multiple priorities effectively</li> <li>Strong leadership and decision-making capabilities</li> <li>Ability to influence and drive change across the organization</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Global Banking Lead

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology. Responsible for supporting the activities related to product retirements and end-of-life along with, execution for products and services specific to how our Global Banking clients interact with Bank of America. <ul> <li>P&amp;L responsibility - drive revenue and improve margins</li> <li>Help execute product governance routines, risk management, influence product strategy and roadmap</li> <li>Partner with broader Global Payment Solution (GPS) team on opportunities to leverage our broader set of Treasury products to add value to Receivable and Merchant clients using our internal capabilities</li> <li>Interact with clients to understand their challenges and opportunities related to their onboarding experience &amp; reporting data analytic requirements</li> <li>Lead &amp; support the innovation on next generation of product and services geared towards how VAM will interact with the bank.</li> <li>Execute on strategy and partner with bank stakeholders like our Product Platform, Business Engineering, Tech, Commercialization and Servicing teams on new product launches and enhancements</li> <li>Provide client facing support for large complex deals in partnership with Sales and Consultants</li> <li>Drive internal and external marketing</li> </ul> Required skills: •Excellent written and verbal communication skills •Strong critical thinking and problem-solving skills •Ability to manage multiple initiatives simultaneously, including End-to-end ownership of assigned tasks, initiatives and projects •Demonstrates flexibility and openness to new ideas and to change; adapts to changing environments, situations, and job responsibilities •Strong quantitative and qualitative analytical skills - including P&amp;L management and data driven business case development •Skills to engage in projects which integrate multiple facets of the business and various business partners experience •Product execution and/or operational experience •Fundamental understanding of finance/financial performance reporting •Ability to communicate effectively with executives, solid executive presence •Analytical problem solver and the ability to work as an individual as well as a member of a team •Ability to develop rapport easily with executives, peers and partners •Effective time management and prioritizing skills. Ability to demonstrate initiative and problem solving with minor direction •Ability to adapt well to change or changing priorities based on the needs of the business •Effective organizational skills with ability to manage multiple projects •Strong proficiency with Outlook, Word, Excel and PowerPoint Desired skills: - Significant GPS product experience - Bachelor’s degree or comparable professional experience - Product strategy experience - Consultative and problem solving background - Technical skills for BI Reporting tools - Tableau, GTS BI, etc. Shift:1st shift (United States of America) Hours Per Week: 40

Product Manager, Virtual Account Management (VAM), North America

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for defining and leading the engineering approach for complex features to deliver significant business outcomes. Key responsibilities of the job include delivering complex features and technology, enabling development efficiencies, providing technical thought leadership based on conducting multiple software implementations, and applying both depth and breadth in a number of technical competencies. Additionally, this job is accountable for end-to-end solution design and delivery. Position Summary: <ul> <li>Technology architecture and design of the Claims Technology capabilities.</li> <li>Stability, resiliency, performance, and disaster recovery strategy/plans/testing of the Claims platform</li> <li>Alignment of technology strategy to enterprise data architecture principles</li> <li>Design and development best practices as well as review processes to ensure consistency. Establishing quantitative metrics to demonstrate adherence to best practices</li> <li>Day-to-day oversight, management, and support of Claims platform</li> <li>Reviewing tools &amp; technologies to improve capabilities and performing proof of concepts to evaluate and integrate new tools &amp; technologies.</li> <li>Design and development of the foundational framework components to promote reusability across the platform.</li> <li>Creating and maintaining technology roadmap for Claims platform in partnership with Business Stakeholders.</li> <li>Providing business domain subject matter expertise in Claims.</li> <li>Ensuring application LOB technology strategy adherence with overall regulatory technology strategy via deep domain and technology expertise and ongoing interaction with enterprise architecture.</li> </ul> Responsibilities: <ul> <li>Ensures that the design and engineering approach for complex features are consistent with the larger portfolio solution</li> <li>Define the technology tool stack for the solution and evaluate and adapt new testing tool/framework/practices for team(s)</li> <li>Enables team(s)/applications with Continuous Integration/Continuous Development (CI/CD) capabilities and engages with other technical stakeholders pertaining to efficient functioning of CI-CD pipeline</li> <li>Guides and influences team(s) on design and best practices for high code performance –e.g. pairing, code reviews</li> <li>Provides end-to-end delivery of complex features, including automation, for either a single team or multiple teams, at the program level</li> <li>Conducts research, design prototyping and other exploration activities such as evaluating new toolsets and components for release management, CI/CD, and features</li> <li>Works with stakeholders to establish high-level solution needs and with architects for technical requirements</li> </ul> Required Qualifications: <ul> <li>Possess 12+ years of experience as an architect, development lead in a complex financial industry data environment.</li> <li>Extensive experience working in a complex workflow automation and excellent understanding of Banking.</li> <li>Strong proven experience in workflow / Case Management solutions using Pega.</li> <li>Strong proven experience in handling medium to large size Pega Application development projects by providing solution design &amp; architecture.</li> <li>Owns end to end solution architecture and design for a set of applications within the portfolio</li> <li>Extensive hands-on architecture, design and development experience with large-scale application &amp; technology solutions with multiple stakeholders. Reusable framework design/development experience is a plus.</li> <li>Extensive hands-on architecture, design and development of micro services general patterns and practices.</li> <li>Demonstrate strong leadership, communication, analytical and organizational skills.</li> <li>Ability to effectively manage day-to-day interactions and relationships with a diverse group of colleagues.</li> <li>Put people at ease when necessary and instill a high degree of trust quickly and genuinely.</li> <li>Effectively manage resource allocations to match the budget and keep track of it</li> <li>Effectively lead teams and inspire others to achieve goals through innovation, quality and excellence</li> <li>Contribute to improve process efficiencies/ Agile enablement etc. for the benefit of the organization</li> <li>Manage/track team compositions and maintain balance within Agile teams in regard to resource attrition (Dev)</li> </ul> Desired Qualifications: <ul> <li>A motivated individual who is passionate about technology and has demonstrated track record of high integrity, energy and optimism.</li> <li>An individual with excellent communication skills, both oral and written; a person who is articulate and a good presenter of ideas.</li> <li>Be able to work in a fast paced environment to drive quality goals while meeting aggressive delivery deadlines.</li> <li>Be able to develop, convey and defend a point of view</li> <li>A good listener; a person who seeks input and involves others in his/her communications; a person who values and cultivates relationships.</li> <li>An individual with a demonstrated ability to influence without authority.</li> <li>A professional who is apolitical, business-focused and exercises good judgment.</li> <li>An individual with a demonstrated ability to get things done and make things happen; a person who is resourceful, seizes opportunities and is an innovator</li> <li>A bachelor’s and/or master’s degree in computer science (data science) or related field is highly desirable.</li> </ul> Skills: <ul> <li>Automation</li> <li>Influence</li> <li>Result Orientation</li> <li>Stakeholder Management</li> <li>Technical Strategy Development</li> <li>Application Development</li> <li>Architecture</li> <li>Business Acumen</li> <li>Risk Management</li> <li>Solution Design</li> <li>Agile Practices</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Data Management</li> <li>Solution Delivery Process</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

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