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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems. Position Summary: Seeking a talented and experienced Key Management Service (KMS) Operations resource to join our team. In this role, you will be responsible for ensuring the reliability, scalability, and security of a robust key management infrastructure. Work closely with our engineering, operations, and security teams to design, implement, and maintain highly available and performant KMS solutions.​ Responsibilities: <ul> <li>Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems</li> <li>Mentors other team members and provides technical leadership</li> <li>Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment</li> <li>Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications</li> <li>Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly</li> <li>Deploy, and maintain key management infrastructure to meet security and compliance requirements.</li> <li>Monitor and optimize the performance and scalability of KMS Infrastructure.</li> <li>Implement and enforce security best practices to protect sensitive data and cryptographic keys.</li> <li>Collaborate with Engineering and other cross-functional teams to implement automated workflows for key lifecycle management.</li> <li>Participate in on-call rotations and respond to incidents in a timely manner.</li> <li>Conduct post-incident reviews and implement preventive measures to minimize the risk of recurrence.</li> <li>Stay up-to-date with industry trends and emerging technologies related to key management and cryptographic standards.</li> </ul> Required Qualifications: <ul> <li>Hands on experience working on Linux/Unix and/or Windows server platforms</li> <li>Strong understanding of cryptographic principles and key management best practices</li> <li>Experience working knowledge of Hardware Security Modules (HSM) such as Thales HSM or Cipher Trust Manager.</li> <li>Experience with key management systems such as AWS KMS, Azure Key Vault, or Google Cloud KMS.</li> <li>Proficiency in at least one programming language (e.g., Python, Java, Go) and experience with automation tools (e.g., Ansible, Terraform).</li> <li>Excellent troubleshooting and problem-solving skills.</li> <li>Strong communication and collaboration skills.</li> <li>Familiarity of Incident and Problem Management systems like Remedy or ServiceNow.</li> <li>Ability to work independently and as part of a team in a fast-paced environment.</li> </ul> Desired Qualifications: <ul> <li> Deep understanding of Key Management practices.</li> <li>Thales HSM, Cipher Trust Manager, Linux, Scripting</li> <li>Ability to quickly learn new technologies</li> <li>Experience with Industry monitoring tools</li> <li>Prior experience with Operating critical Infrastructure or Application environments</li> <li>Problem solving skills with the ability to troubleshoot and resolve issues related to key management services, including encryption, decryption, and key rotation</li> </ul> Skills: <ul> <li>Innovative Thinking</li> <li>Production Support</li> <li>Result Orientation</li> <li>Risk Management</li> <li>Solution Design</li> <li>Adaptability</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Influence</li> <li>Solution Delivery Process</li> <li>Architecture</li> <li>Automation</li> <li>DevOps Practices</li> <li>Project Management</li> <li>Stakeholder Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Technology Operations Specialist II - Key Mgmt. Systems

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! About the Team: The Global Technology Service Management function is a new team charted with designing, implementing, and managing next generation Service Management policies, processes, and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees. About the Role: The ServiceNow Knowledge Process Analyst is a key role within the Technology Service Management Office, a group that enforces standardized governance methods across all ITSM processes. This net new role in the organization will manage day-to-day governance, operations and continual improvement for technology request management and technology knowledge management within the scope of those capabilities on the ServiceNow platform. In addition to managing the process day to day, this role will build and manage relationships with teams who execute the process to ensure their adherence and success. Key responsibilities: <ul> <li>Participate in the day-to-day of operation of process controls to ensure consistent and efficient execution</li> <li>Participate in developing, monitor, and report on key process metrics to track performance, identify trends, and drive improvements</li> <li>Identify risks and issues and support mitigation, coordinating with partners as needed</li> <li>Collaborate with cross-functional teams to ensure onboarding of partners into use of the ServiceNow catalog with its request process and into use of ServiceNow knowledge management are trained on requirements and control execution</li> <li>Deliver ongoing training to refresh partner understanding and share improvements</li> <li>Participate in support for evaluations of the process by lines of defense</li> <li>Create and maintain process documentation, including procedures</li> <li>Participate in performance improvement efforts, including identifying opportunities, designing selected improvements, and ensuring comprehensive implementation</li> <li>Perform other duties as assigned </li> </ul> Required Experience: <ul> <li>Minimum of 3 years of experience as a process manager for an IT Service Management process</li> <li>Minimum of 1 years of experience managing controls for an ITSM process</li> <li>Strong understanding of knowledge management and/or technology service request management</li> <li>Understanding of service catalog use, structure, and operation</li> <li>Understanding of ITSM portals</li> <li>ITIL v3 Foundation Certification</li> <li>Experience operating a process on the ServiceNow ITSM platform</li> </ul> Desired Experience: <ul> <li>Strong collaboration and relationship building skills</li> <li>Strong risk, issue and control management skills</li> <li>Superb written communication skills, with a keen eye for detail</li> <li>Proven ability to quickly learn and understand complex subject matter</li> <li>Self-starter with ability to handle multiple assignments simultaneously</li> </ul> Skills: <ul> <li>Controls Management</li> <li>Issue Management</li> <li>Monitoring, Surveillance, and Testing</li> <li>Quality Assurance</li> <li>Risk Management</li> <li>Analytical Thinking</li> <li>Attention to Detail</li> <li>Critical Thinking</li> <li>Problem Solving</li> <li>Written Communications</li> <li>Decision Making</li> <li>Innovative Thinking</li> <li>Prioritization</li> <li>Recording/Organizing Information</li> <li>Research</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

ServiceNow Knowledge Process Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The US Wire Product Management team as part of the International Payments team is responsible for end-to-end management and development of US Wire Payments Product for Bank of America's Global Payments Solutions (GPS) business. The team manages the US Wire product platform that is not only shared by all eight lines of business at the bank but also is required by the other bank products and services to operate, such as FX, cross-border RTP, Trade, Liquidity and Global Markets. The team is also responsible for overseeing and executing various large-scale industry initiatives such as the ISO 20022 implementation and 24x7x365 cross border payments processing. Additionally, the team supports all GPS corporate and commercial client segments, including multinational corporates, non-bank financial institutions, commercial/middle market and specialty industries such as gig economy players and fintechs, iconic tech companies and business banking clients. This role is a key member of the US Wire Product Team and works with the head of US Wire Product and other senior product managers to own the product end-to-end and drive product enhancements. Key responsibilities include managing the product P&amp;L, determining sophisticated client business needs, and establishing a product strategy to deliver on these opportunites and grow the business. During both the day to day management of the product and through investment /change, this role works closely with operational, technical, and compliance partners to provide for the clients' current and future needs. There is not a better time to join this team, as the global payments business is going through an exceptional period of changes and evolution as investment in improvement in market infrastructures accelerates and the competitive landscape expands with bank and non-bank players such as fintechs. Managing US Wire product for one of the largest global USD clearers in the world will provide an exceptional opportunity for building strong industry profile, exposure to senior management and career development. Required Skills: <ul> <li>Wholesale payments and/or corporate payments experience</li> <li>Understanding of Treasury Services and Transaction Banking businesses</li> <li>Strong communication skills - verbal and written</li> <li>Ability to coordinate across various functions and regions</li> <li>Ability to work in a fast-paced, dynamic environment where priorities are often shifted and time-sensitive initiatives are brought in</li> <li>Bachelor's degree required</li> </ul> Desired Skills: <ul> <li>Treasury product management experience</li> <li>Knowledge of end-to-end wire payments process flows</li> <li>Experience of working in a large, global financial institution</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

US Wire Payments Product Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The BSM IFAR team works with the broader finance team to support LOB and finance partners through analytics and reporting to communicate the story of Treasury’s financial results to stakeholders. This team is responsible for coordinating, consolidating, analyzing, and reporting baseline and stress test balance sheet forecast results which include average/ending balances, net interest income (NII), treasury non-interest income and yield by line of business, legal entity, and product. This job is responsible for managing balance sheets, balancing risk and stabilizing returns. Key responsibilities include determining and executing on stakeholder business requirements, leveraging discretionary assets, liabilities, and modern balance sheet instruments. Job expectations include pursuing operational excellence, recommending process improvements, decreasing operational risks, and providing analytics such as, Net Interest Income (NII) and yields. Managerial Responsibilities: This position is a individual contributor role but will be accountable for providing oversight and leadership to associates and various responsibilities across the team. <ul> <li>Balance Sheet, NII and Treasury Non-Interest income results review and challenge</li> <li>Coordinating, analyzing and reviewing weekly, monthly and quarter balance sheet, NII and Non-Interest results across the team</li> <li>Provide stakeholders insight into consolidated BAC and Treasury’s performance as a line of business including monthly overviews of financials for Treasury Senior Leadership Team (TSLT) and Investor Relations, and quarterly performance summaries in preparation of CFO for earnings release</li> <li>Execution and review of Residual Allocations and FDIC Expense forecast and storylines provided to business partners and senior management</li> <li>Aggregate and support regulatory requests, internal audit requests and other internal risk and control submissions</li> <li>Perform ad hoc analysis to support changes in financial results and drive influence to management decision making </li> <li>Helps drive OpEx saves internal to BSM and the team</li> </ul> Skills: <ul> <li>Analytical Thinking</li> <li>Data and Trend Analysis</li> <li>Financial Forecasting and Modeling</li> <li>Financial Management</li> <li>Risk Analytics</li> <li>Attention to Detail</li> <li>Business Acumen</li> <li>Financial Analysis</li> <li>Regulatory Compliance</li> <li>Scenario Planning and Analysis</li> <li>Adaptability</li> <li>Benchmarking</li> <li>Presentation Skills</li> <li>Stakeholder Management</li> <li>Strategic Thinking</li> <li>Reporting</li> </ul> Required Skills: <ul> <li> 5+ years of experience within a financial institution with experience as a Balance Sheet or Financial Analyst</li> <li>Finance / Accounting knowledge – experience in balance sheet management, forecasting, or other Corporate Treasury functions</li> <li>Balance Sheet product and Net Interest Income business acumen</li> <li>Understanding of financial market dynamics, interest rates, accounting, and financial products</li> <li>Proficient in MS Office tools, especially Microsoft Excel (v look ups, pivot tables)</li> <li>Inquisitive, willing to challenge the status quo and strive to improve processes</li> <li>Ability to meet strict timelines, ability to work with a high level of autonomy and make well-reasoned decisions</li> <li>Ability to work across multiple teams in a collaborative environment</li> <li>Ability to problem solve, manage multiple priorities in a fast paced and time sensitive environment </li> <li>Strong communication/interpersonal skills both written and verbal </li> </ul> Desired Skills: <ul> <li>Bachelor’s degree (quantitative finance, financial analysis, accounting, economics, or business administration preferred)</li> <li>Experience in Treasury / Financial institution forecasting </li> <li>Experience with SAP / Oracle (general ledger systems)</li> <li>Proven leadership experience</li> <li>Technical Business Analyst skills (SQL, VBA, Tableau, Alteryx a plus)</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Asset Liability Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource. Key responsibilities include managing as a business owner, fostering a team environment, and instilling an effective client-centric and risk culture. Job expectations include driving operational excellence, ensuring that all aspects of the financial center run effectively and cohesively. Responsibilities: • Operates as a back up financial center leader within a market • Manages client traffic, engaging and appropriately routing clients, and fostering client retention • Manages business results through formalized management routines and coaching • Creates a world class client experience environment • Manages market-level initiative prescribed by market leaders • Drives operational excellence Required Qualifications: <ul> <li>1+ years of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a diverse work team</li> <li>Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals</li> <li>Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction</li> <li>Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability</li> <li>Proven record of balancing risk and making sound decisions while achieving business goals</li> <li>Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships and demonstrate a commitment to providing personalized service</li> <li>Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results</li> <li>Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills</li> <li>Proficiency in computer skills and professional programs (for example, Microsoft Office)</li> <li>Availability to work weekends and/or extended hours as required to run the business</li> <li>Must be able to travel to any financial center within the defined market</li> </ul> Desired Qualifications: <ul> <li>1+ years of management experience including hiring, coaching and developing direct reports</li> <li>Experience in the following industries: Consumer banking/financial services, mortgage, retail and/or hospitality</li> <li>Bachelor’s Degree in related field</li> <li>Bilingual (fluent verbal and written)​​</li> </ul> Skills: • Customer Service Management • Performance Management • Coaching • Customer and Client Focus • Talent Development • Risk Management • Sales Performance Management • Business Operations Management • Recruiting • Result Orientation • Referral Management • Leadership Development • Inclusive Leadership • Prioritization • Problem Solving Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Market Financial Center Manager - Charlotte Central Market

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Summary: Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities and operates a global security operations center that monitors, detects and responds to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. What you can expect in Identity &amp; Access Management: In today’s highly connected world, managing and securing the identity of users is essential to the safety and success of our workforce. The Identity &amp; Access Management (IAM) team works within Global Information Services (GIS) and in close participation with all other LOB teams as well as second and third line of defense partners. This role is highly visible and requires frequent interaction with senior management and key stakeholders. Are you passionate about the latest IT technologies and thrive in a fast-paced international environment? In a typical day, you may work with other team members on the book of work, operational concerns, or risk items. You will help overcome obstacles and maintain good relationships with key stakeholders across the bank to ensure timely and effective delivery. We offer you the opportunity to collaborate with passionate competent people, experts in their field. We thrive on being challenged and everything we do is anchored in managing risk for the bank. The Identity &amp; Access Management (IAM) Info Security Controls Specialist will analyze, strengthen, and secure the company's IAM systems and overall risk posture for Access Certifications and Governance. This role focuses on collaboration across all Lines of Business, CIO teams, to continuously improve the organization's access certification program. The Control Specialist will analyze controls to identify and document inefficiencies, and design/prioritize improvement opportunities to enable swift adherence. The role also will actively apply knowledge of laws, rules, regulations, and information security concepts (e.g., NIST, COBIT, ISO) to establish and maintain policies, validate alignment of processes and controls to requirements, report on adherence to policy requirements and maintain governance programs related to access certifications and revocation services. Job expectations include using data analytics, governance process management, and partnering with internal teams to verify policy compliance, identify gaps in coverage, and support remediation activities. Responsibilities: <ul> <li>Establish and maintain strong partnership with other Global Information Security (GIS) functions, Core Technology Infrastructure (CTI), Cyber Security Technology (CST), Third Party management, Global Compliance and Operations Risk (CGOR), internal audit, and external regulatory agencies. Provide audit and regulatory responses within the specified periods.</li> <li>Perform Quality Assurance activities to support Access Certification campaigns and control metrics.</li> <li>Support and monitor access reviews for completion in specific areas. Oversee and drive governance program for access security contact, support program mailbox inquiries, updating source of record, manage ARM ticketing queue, and maintaining program SharePoint site, documentation, and training.</li> <li>Provide education and documentation on Access Certification Awareness through instructor led sessions.</li> <li>Maintain access certification documentation, audit documentation, and training materials for the access certification services team.</li> <li>Drive Quality Assurance Governance for Access Certifications and Revocations</li> <li>Maintain exceptions to IAM Standard according to governance processes.</li> <li>Ensures Information Technology systems meet enterprise standards, adhere to applicable rules, laws, and regulations, and comply with appropriate risk appetite.</li> <li>Assist with Software Development Life Cycle (SDLC) and testing of application changes that impact access reviews with signoff prior to implementation.</li> <li>Building and maintaining ‘Break Glass’ processes enabling reusability and consistency of obtaining access certification data.</li> </ul> Required Qualifications: <ul> <li>5+ years relevant hands-on experience in identity and access certification related fields in a large and complex organization.</li> <li>3-5 years’ experience implementing IAM Cloud solutions, controls, and capabilities.</li> <li>Proficient in articulating facts and data-driven plans and ability to partner with stakeholders to implement intended solutions to drive risk reductions and adherence to relevant Access Certification requirements within IAM standards.</li> <li>Strong attention to detail, advanced analytical skills, and quality assurance experience.</li> <li>Excellent communication and presentation skills.</li> <li>Excellent organizational skills and be able to effectively prioritize multiple tasks.</li> <li>Proficient in data management which includes strong data analytical capabilities with advanced understanding of the collection and management of metadata.</li> <li>Experience with Tableau and SQL.</li> <li>Previous experience with access review tools like SailPoint, AZURE AD, ForgeRock Identity Platform, Oracle Access Management, and Cloud would be a plus.</li> </ul> This job will be open and accepting applications for a minimum of seven days from the date it was posted Shift:1st shift (United States of America) Hours Per Week: 40

Identity & Access Management (IAM) Access Certification Services Specialist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Global Financial Crime (“GFC”) Lead contributes to the direction and drives the development of enterprise-wide money laundering, economic sanctions, and fraud compliance and operational risk practices consistent with applicable laws, rules, regulations, and regulatory guidance. The GFC Lead serves as a trusted advisor to the Compliance and Operational Risk (“C&amp;OR”) Officers of the Front Line Units (“FLU”) and Control Functions (“CF”) for the company and to the leaders of the FLUs and CFs directly. This role is responsible for executing the Company's Global Financial Crimes Program related to Correspondent Banking Program Management and requires a strong risk management discipline and experience with operational risk processes. This role will lead a team responsible for identifying and assessing inherent financial crimes risk and controls associated with correspondent banking, new product initiatives and program management. This role is responsible for advising the front line units (FLUs) on Bank Secrecy Act/Anti-Money Laundering laws, rules and regulations and the Global Financial Crimes Policy and Standards. This individual will be responsible for leading a team accountable for identifying, escalating and mitigating financial crimes compliance and operational risk. This individual will be responsible for evaluating and communicating the effectiveness of FLU controls and be able to drive the consistent improvement and strengthening of these controls to improve upon the Company's ability to detect and prevent unusual or suspicious activity. The selected candidate will be or will have: <ul> <li>A self-motivated worker who is comfortable and effective providing guidance to junior teammates </li> <li>Strong personal drive, attention to detail, individual initiative, a sense of urgency and responsiveness, with a desire to grow, learn, and take on increasing levels of responsibility </li> <li>Ability to successfully communicate to influence management and lead change on both strategic and tactical initiatives. </li> </ul> This position additionally entails: <ul> <li>Leading discussions with the Global Payments Services Front Line Unit (FLU), Global Banking FLUs, Global Compliance &amp; Operational Risk (GCOR) and Global Financial Crimes (GFC) partners to analyze business processes, internal controls, client behavior and transaction trends </li> <li>Contributing to the creation and implementation of GFC Coverage Plan which defines the scope of coverage for Global Payments Services and Global Banking FLUs – U.S and International </li> <li>Establishing the strategic direction for monitoring and reporting on GFC, FLU and Enterprise risk tolerance metrics that are reflective of key risks within the areas of coverage and escalating financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees </li> <li>Engaging with the Financial Crimes Analytics Team the Financial Intelligence Unit to drive thematic reviews of key risks associated with high risk products, payment channels, and clients and to ensure effective GFC automated detection monitoring </li> <li>Directing the completion compliance activities such as: designing monitoring and testing routines and reporting to identify potential AML risks and/or control weaknesses; conducting targeted risk assessments, threat assessments and process understandings to identify new or emerging financial crimes risks; and identifying, aggregating, reporting, escalating, inspecting and challenging the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes </li> <li>Guiding FLUs on potential financial crimes impacts in the client selection and product expansion processes </li> <li>Participating in Regulatory Meetings and Exams to provide Risk Manager perspective on critical issues and engaging directly with Audit to provide advice and guidance on FLU Audits and respond to all Audit requests and inquiries</li> <li>Participating in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks</li> </ul> Skills: <ul> <li>Critical Thinking</li> <li>Monitoring, Surveillance, and Testing</li> <li>Regulatory Compliance</li> <li>Risk Management</li> <li>Coaching</li> <li>Issue Management</li> <li>Policies, Procedures, and Guidelines Management</li> <li>Strategy Planning and Development</li> <li>Written Communications</li> <li>External Resource Management</li> <li>Reporting</li> <li>Talent Development</li> </ul> Required Qualifications: <ul> <li>Minimum of 7 years of relevant experience in financial services industry, financial crimes, risk management, AML compliance, regulatory compliance, investigations, operational risk management, business controls, or experience in related field</li> <li>Knowledge of anti-money laundering (AML) and related AML legislation</li> <li>Experience with compliance reporting, regulatory reporting, SARs reports</li> <li>Experience reconciling, analyzing, and manipulating large data</li> <li>Proficiency in compliance technology, case management systems, and data analytics tools is a plus </li> <li>Strong experience and understanding of Transaction Monitoring/CDD Models and Systems</li> <li>Experience in automating manual processes and good understanding of technologies that are designed for specific AML use cases</li> </ul> Desired Qualifications: <ul> <li>Bachelor’s Degree in related field</li> <li>Experience in financial services and/or a related government entity</li> <li>Certified Anti-Money Laundering Specialist (CAMS)</li> <li>Experience and strong ability to work in a fast-paced, high-pressure environment and manage multiple priorities effectively</li> <li>Strong leadership and decision-making capabilities</li> <li>Ability to influence and drive change across the organization</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Global Banking Lead

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This role is responsible for defining an architectural vision and architecture for large, complex DMZs, which align with the enterprise architecture strategy, technology, and platform choices for the defined technology. Key responsibilities include describing the DMZ intent/associated operating environment, evaluating system impacts and determining the primary systems/subsystems and their interfaces, assisting with end-to-end solution design where needed, defining nonfunctional requirements/architectural runway to support new epics/features and expand into new opportunities. This role ensures the solution is fit for purpose and use by working with stakeholders, vendors/service providers, and evaluating the impact of strategic design decisions. They also contribute to best practices, standard templates, and the architecture roadmap for defined domains. Responsibilities: <ul> <li>Works across the business, operations and technology to create the solution intent and architectural vision for complex solutions and prioritize functional and non-functional requirements into a technology backlog to enable the technology roadmap and functionality to support evolving capabilities and services</li> <li>Contributes to the creation of the architecture roadmap of defined domains (Business, Application, Data, and Technology) in support of the product roadmap and the development of best practices including standardized templates</li> <li>Clarifies the architecture, assists with system design to support implementation, and provides solution options to resolve any architectural impediments</li> <li>Facilitates solution driven discussions, leads the design of complex architectures, and finds creative solutions through knowledge of domain, practical experiments, and proof of concepts while ensuring architecture is flexible, modular, and adaptable</li> <li>Educates team members on the technology practices, standardization strategies, and best practices to create innovative solutions</li> <li>Supports the team as needed to select the technology stack required for solutions and helps select preferred technology products</li> <li>Performs design and code reviews to ensure all non-functional requirements are sufficiently met (for example, security, performance, maintainability, scalability, usability, and reliability)</li> </ul> Position Summary: Technical DMZ network architect responsible for DMZ network project designs with focus on SASE and Cloud designs. Also provide DMZ/Remote Access/SDWAN/Hosting/B2B/VPN Infrastructure Architecture for various LOB and B2B customers across various DMZ Zones including creation of network level HLD and LLD designs and solution delivery. Assess design submissions for security compliance against baselines. Shepard requestors through technical challenges until designs are complete. Act in a liaison role between Global Information Security and as an escalation point for engineering / operations. Self-starter who can lead projects. Must be able to troubleshoot multivendor solutions in lab or POC environments. Manage assigned networking projects, program components and deployments to deliver services in accordance with established company objectives. Maintain a thorough understanding of Network Infrastructure, IPv4/v6, IP Routing, DNS, Security, HTTP(S), VPN, and Network Monitoring tools. Required Qualifications: 10 years industry experience with technology domain experience • Experience integrating solutions with Cloud provider environments such as MS Azure, AWS, Google, IBM • Must have solid routing, switching, Arista, Cisco Nexus, Firepower/ASA, Fortinet router and DMZ/ISP experience. • Solid understanding of TCP/IP concepts, SDN, OSPF, BGP, VLAN, IPSEC, ISAKMP, PKI, QOS, Multicast, trunking/port-channeling, VRRP, FHRP protocols, enterprise level MPLS, VDC, flavors of VPC, SDN. • Ability to utilize DDoS tools like Arbor and Prolexic/Akamai &amp; F5/Silverline for mitigations to include Application layer, TCP state table and Bandwidth DDoS threats. • Experience with large scale, complex network/DMZ environments and Authentication mechanisms (e.g. Active Directory, Ping federate) • Contribute to the creation of the architecture roadmap of defined technology domains in support of the product roadmap. • Work across business and technology to create the solution intent and architectural vision for large complex solutions and evolve it based on an emerging requirements. • Lead rapid shaping of a high-level architecture with details filled in with emerging business requirements; ensure architecture is flexible, modular, and designed to adapt easily. • Facilitate solution driven discussions, lead the design of complex architectures, and find creative solutions through their knowledge of the domain, practical experiments, and Proof of Concepts (POCs). • Clarify the architecture and assist with system design (where needed) for the development teams to support implementation and provide solution options to resolve any architectural impediments. • Perform design and code reviews to ensure all nonfunctional requirements for a solution are sufficiently met (for example, security, performance, maintainability, scalability, usability, and reliability). Desired Qualifications • Familiar with best practices to install and deploy various Arista &amp; Cisco routing and switching platforms such as ISR, ASR, Catalyst and Nexus. • Technology degree or substantial equivalent experience • Experience with scripting languages • Support the Principal Engineer as needed to select the technology stack required for solutions and help select preferred technology products. • Contribute to the development of best practices including standardized templates. Skills: <ul> <li>Analytical Thinking</li> <li>Architecture</li> <li>Result Orientation</li> <li>Solution Design</li> <li>Technical Strategy Development</li> <li>Application Development</li> <li>Collaboration</li> <li>Data Management</li> <li>DevOps Practices</li> <li>Risk Management</li> <li>Agile Practices</li> <li>Automation</li> <li>Influence</li> <li>Solution Delivery Process</li> <li>Test Engineering</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Technical DMZ Architect

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description The US Global Regulatory Reporting Team (GRR) performs a vital role within the broader Global Financial Control organization and is responsible for the preparation, validation, review and submission of approximately 80 US Regulatory Reports across multiple entities including but not limited to BAC, BANA, BAC’s Non-Bank Subsidiaries and the US Broker Dealer. GRR is seeking a Product Delivery Lead to help drive GFC’s multi-year transformation effort focused on design and delivery of GRR’s strategic architecture, remediation of upstream data quality issues, in-line control automation and improving the accuracy of the Bank’s financial regulatory reports. Responsibilities <ul> <li>Drive delivery execution including Business Requirements, Functional Requirements, testing, project governance, monitoring/escalating risks and supporting operational readiness activities</li> <li>Manage team of technical Business Analysts and Testing Analysts located in India responsible for functional design and performing UAT. </li> <li>Ensure business requirements and design meet regulatory instructions and business process efficiency goals.</li> <li>Work in close collaboration with key stake-holders at all levels of the organization to develop multi-year roadmap and prioritization of BoW.</li> <li>Lead and drive Operational Excellence efforts more broadly across GRR to identify opportunities to reduce operational risk, simplify processes and drive operational efficiency leveraging process re-engineering and emerging technology tools (ie, Alteryx, Tableau).</li> <li>Supports Financial Regulatory Reporting Transformation Executive in setting strategic direction for GRR, with a heavy focus on Target Operating Model, global consistency, organizational model and location strategy</li> </ul> Required Qualifications <ul> <li>5-7 years experience operating in a Business Analyst/PMO capacity driving transformational change within Finance</li> <li>Bachelor's degree in related field</li> <li>Strong working knowledge of Regulatory Reporting processes and controls</li> <li>In depth knowledge of banking products and US GAAP accounting</li> <li>Excellent communication and project management skills</li> <li>Creative thinker, thinks outside the box and challenges status quo</li> <li>Analytical mindset able to resolve complex issues</li> <li>Strong communication skills (written, verbal and interpersonal) including tact, diplomacy and ability to influence senior executives</li> <li>Integrity, maturity, dependability and positive professional attitude</li> </ul> Desired Qualifications <ul> <li>Experience delivering change across multiple finance functions including, but not limited to, capital, liquidity and regulatory reporting</li> <li>MBA or Masters</li> <li>Experience in a financial regulatory report production role is a plus</li> </ul> Skills: <ul> <li>Data and Trend Analysis</li> <li>Financial Accounting</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Regulatory Compliance</li> <li>Risk Management</li> <li>Attention to Detail</li> <li>Continuous Improvement</li> <li>Financial Analysis</li> <li>Project Management</li> <li>Reporting</li> <li>Analytical Thinking</li> <li>Oral Communications</li> <li>Regulatory Relations</li> <li>Stakeholder Management</li> <li>Written Communications</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Global Regulatory Reporting Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for working in a national inbound contact center and providing comprehensive home equity lending guidance and solutions to prospective borrowers. Key responsibilities include taking client calls to uncover their life priorities, financing objectives, and home equity lending needs, and structuring home equity loan solutions by leveraging defined processes and tools. Job expectations include connecting with clients to execute consistent follow-up routines and partnering with key functions to proactively manage priority milestones. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: • Provides end-to-end comprehensive lending guidance and solutions to prospective borrowers by uncovering their life priorities and determining client financing objectives • Answers inbound calls and make outbound calls to provide new and existing clients with guidance and advice to uncover lending needs and assist them with determining the best solution • Works with clients and business partners throughout the loan process to ensure consistent client communication and follow ups are conducted • Partners with key functions across home lending to proactively manage priority milestones within the loan process • Maintains and applies knowledge of home equity lending policies, procedures and regulatory requirements, changing market conditions, and business trends to prospective and existing bank clients when providing sales and service solutions • Recommends additional bank products based on client’s needs through partner referrals • Demonstrates a commitment to professional ethics, conforms to all Federal and State compliance policies, and adheres to Home Mortgage Disclosure Act (HMDA) requirements Required Qualifications: <ul> <li>1+ year of customer facing and/or customer contact center experience</li> <li>Has a strong relationship-deepening and client care mentality</li> <li>Actively listens to the client to determine their needs and goals and has a desire to interact with clients proactively</li> <li>Has an ability to assess client needs and recommend products or services</li> <li>Has an ability to learn all platform systems utilized within the environment and/or aptitude in system technologies</li> <li>Has an ability to work under pressure during high volume periods</li> <li>Has an ability to build and maintain positive rapport with service partners</li> <li>Can prioritize competing tasks</li> <li>Has adaptability and is flexible to change</li> <li>Is a strong communicator, written, oral and non-verbal</li> <li>Can be flexible to work weekends and/or extended hours as needed</li> <li>Communicates professionally, effectively and confidently and is comfortable engaging clients over the phone</li> <li>Has an ability to handle multiple business models to support changing business needs</li> <li>Works effectively with business partners to expedite post-sale issues or problem resolution</li> <li>Has the ability to effectively balance performance, operational risk, and client relationship care</li> <li>Demonstrates a commitment to professional ethic and is thorough and thoughtful in incorporating relevant regulatory due diligence as well as complying with all Federal and State Compliance policies</li> </ul> Desired Qualifications: <ul> <li>1+ years of sales experience</li> <li>Thorough knowledge of mortgage products and programs</li> <li>Experience analyzing complex financial and credit data used to advise clients of product/pricing policies and guidelines, as well as gathering any required information or documentation</li> <li>Knowledge of processing, underwriting, and closing procedures, and federal lending regulations governing real estate lending</li> <li>Strong consultative skills including the ability to ask critical questions to identify opportunities We’re a culture that</li> <li>Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals</li> <li>Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world</li> <li>Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience.</li> <li>Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs</li> <li>Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Client Solutions Advisory</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Written Communications</li> <li>Client Management</li> <li>Loan Structuring</li> <li>Pipeline Management</li> <li>Problem Solving</li> <li>Collaboration</li> <li>Credit Documentation Requirements</li> <li>Critical Thinking</li> <li>Referral Identification</li> <li>Referral Management</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

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