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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! About the Team: The Global Technology Service Management function is a new team charted with designing, implementing and managing next generation Service Management policies, processes and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees. Job Description: The ServiceNow Lead Developer will have a leading role in developing the ServiceNow platform as defined by the Product teams and guide the development team in solution design and implementation approaches that align to best practices. This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices. Responsibilities: <ul> <li>Contributes to the ServiceNow platform roadmap and strategy</li> <li>Develop and maintain the ServiceNow platform in alignment with the strategy</li> <li>Enforce platform engineering and development standards</li> <li>Review and evaluate demand for fit and alignment to products and identify complex features requiring additional due diligence</li> <li>Provide input to and sign off on solution design for complex features</li> <li>Manage ServiceNow code quality control processes and routines</li> <li>Lead and mentor a team of developers assigned to specific ServiceNow products</li> <li>Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activities</li> <li>Provides point of escalation for team members, peers, and partner teams, and shares the leadership Point of Contact for triage of high priority incidents or consulting engagements</li> <li>Performs all responsibilities of team members from applicable teams</li> <li>Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives</li> <li>Participates and helps with resource interviews and onboarding processes</li> <li>Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes</li> <li>Creates the on call rotation schedule and ensures support for off hours, weekends, and release windows</li> </ul> Required Qualifications: <ul> <li>5+ years experience with ServiceNow development and engineering</li> <li>ServiceNow Certified System Administrator (CSA) certification, product micro certifications</li> <li>Proven experience as a lead engineer in highly regulated environments</li> <li>Experience in ServiceNow cloud platforms</li> <li>Experience designing and implementing ServiceNow products, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle</li> <li>Experience with continuous integration between ServiceNow modules and integrated applications</li> <li>Experience in highly regulated IT lifecycle management, including system security, auditing, data processing and analytics, software development methodologies, and technology transitions</li> <li>Experience building and managing IT solutions, including integrating multiple services in ServiceNow or other cloud technologies</li> <li>Experience supporting ServiceNow integrations for security, risk, and compliance</li> <li>Experience in ServiceNow platform management, data management, configuration and implementation, custom development, infrastructure management, and hosting</li> <li>Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards</li> <li>Experience leveraging MID servers for integration and automation</li> <li>Experience with front-end technologies like HTML, CSS, and JS</li> <li>Experience with custom REST/SOAP APIs (web services)</li> <li>Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets</li> <li>Experience with CMDB design and implementation</li> <li>Experience with ITIL Operations Application design and implementation (incident, problem, change, service request, etc.)</li> <li>Experience gathering and analyzing system requirements</li> </ul> Desired Qualifications:<ul> <li>Bachelor's Degree in Computer Science or related technical field</li> <li>ServiceNow certified implementation specialist (CIS)</li> <li>ServiceNow certified application developer (CAD)</li> </ul> Skills: <ul> <li>Collaboration</li> <li>Influence</li> <li>Solution Design</li> <li>Analytical Thinking</li> <li>Architecture</li> <li>Innovative Thinking</li> <li>Result Orientation</li> <li>Stakeholder Management</li> <li>Adaptability</li> <li>Automation</li> <li>DevOps Practices</li> <li>Project Management</li> <li>Solution Delivery Process</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

ServiceNow Lead Developer

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Overview: This job is responsible for financial reporting for a line of business. Key responsibilities include understanding business processes, continuing to develop comprehensive knowledge of accounting activities and reviewing month-end close to accurately reflect business results. Job expectations include partnering with upstream and downstream stakeholders and possessing accounting and financial reporting knowledge. Line of Business Job Description: The Global Banking/Equity Investments Controller Team is part of GLEC, within the GFC organization. The teammate in this role will be responsible for a variety of controllership functions, primarily focused on ensuring the accuracy of the books and records. Other functions include providing accounting support for the various product areas and assisting with the preparation and analysis of reportable data used for internal reporting, as well as in external regulatory filings. The team provides product controllership support to Global Banking and Global Strategic &amp; Sustainable Investments and partners with the line of business (LOB), LOB Finance, Operations, Regulatory Reporting, Accounting Policy and other Enterprise control functions. Intellectual curiosity paired with analytical skills and a collaborative mindset will be key to the success in this role. <ul> <li>The Chief Financial Officer (CFO) Group is responsible for the overall financial management of our company. This includes accounting, financial and regulatory reporting, balance sheet management, financial planning and analysis, treasury, investor relations, corporate investments and tax</li> <li>Global Financial Control (GFC) is responsible for managing and executing consolidated financial and legal entity reporting; interpreting and applying accounting policy and standards; overseeing financial controls and operational risk assessments; managing and maintaining financial data and systems; managing general ledger and sub‐ledger accounting; and supporting tax activities. In short, our focus in GFC is to get the numbers right and to work in support of the company’s goals, most importantly responsible growth.</li> <li>Global Legal Entity Controller (GLEC) is responsible for legal entity controllership activities for the Americas which includes the U.S., Canada, Mexico, Brazil and Nobramex. Also responsible for Compensation and Benefits accounting, Corporate Treasury accounting, Planning and Control controller functions and Legal Entity management activities and providing controller support to Global Banking, Equity Investments and Consumer/GWIM products</li> </ul> Responsibilities: <ul> <li>Ensures the ledger is accurate for a line of business line</li> <li>Adheres to accounting standards</li> <li>Partners with upstream and downstream stakeholders</li> <li>Comprehends business activities and how they influence accounting and reporting outputs</li> <li>Assist with month-end close responsibilities (cash management, transaction accounting/journal entries, new product reviews, etc.)</li> <li>Analyze monthly financial results</li> <li>Prepare submissions for external regulatory filings; monitor external reporting changes and ensure compliance with established requirements</li> <li>Optimize new technology to better serve stakeholders and drive process improvements</li> <li>Maintain and enhance data quality controls, as required</li> <li>Provide support to business partners</li> </ul> Required Qualifications: <ul> <li>3-5 years of finance/accounting experience</li> <li>Advanced Excel skills</li> <li>Effective and concise communication</li> <li>Ability to effectively manage multiple responsibilities/competing priorities</li> <li>Detail oriented with strong organizational skills</li> </ul> Desired Qualifications: <ul> <li>BA/BS Degree preferably in Accounting/Finance</li> <li>Financial statement analysis/regulatory reporting experience</li> <li>Knowledge of SAP/Oracle</li> <li>CPA</li> <li>Experience with Alteryx/Tableau</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Product/Specialty Controller - Global Financial Control; Global Banking/Equity Investments Controller Team

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities and operates a global security operations center that monitors, detects and responds to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. What you can expect in Identity &amp; Access Management: In today’s highly connected world, managing and securing the identity of users is essential to the safety and success of our workforce. The Identity &amp; Access Management (IAM) team works within Global Information Services (GIS) and in close participation with all other LOB teams as well as second and third line of defense partners. This role is highly visible and requires frequent interaction with senior management and key stakeholders. Are you passionate about the latest IT technologies and thrive in a fast-paced international environment? In a typical day, you may work with other team members on the book of work, operational concerns, or risk items. You will help overcome obstacles and maintain good relationships with key stakeholders across the bank to ensure timely and effective delivery. We offer you the opportunity to collaborate with passionate competent people, experts in their field. We thrive on being challenged and everything we do is anchored in managing risk for the bank. The Identity and Access Management (IAM) enablement services and data engineering function within Global Information Security is responsible for engineering, solutions architectures, capabilities development, deployment maintenance and governance administration and assurance. In this role you will use past-experience and an analytical mindset to identify opportunities and drive improvements in the Access Management experience. The role is focused on the more technical aspects of IAM eco-system on-boarding and management, including the identification of integrations across business applications, technology infrastructure, platforms and IAM capabilities, such as account discovery, IGA, Cloud and PAM. Responsibilities: This role requires you to be result-oriented, business focused, and successful at interfacing and influencing across multiple organizational units, at various levels. Knowledge/experience/exposure with information security topics, including the design, development, testing, implementation or governance of information security practices and solutions, is extremely desirable for this role. You should be prepared to demonstrate your knowledge of access management/risk identification and mitigation/project management skills. You will be responsible for interfacing with project managers and stakeholders to ensure IAM requirements are clearly defined, fully understood, and ultimately delivered, translating those needs into applied rules tests, and reports that can be applied to ensure sustainability. You will have or will develop a deep understanding of information repositories and the business context of the information they contain, as well as possessing the technical skills to build repeatable, robust processes to test these assumptions. Enterprise position overview: As an experienced professional, provide advice to client management about highly complex security issues. Assists in the review, development, testing and implementation of security plans, products and control techniques. Provides technical support to the management and staff in risk assessments and implementation of appropriate data security procedures and products. Identifies and escalates changes that will affect information security policy, standards and procedures. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results. Work leadership may be provided by assigning work and resolving problems. 2-5 years of operational experience. Required Skills: <ul> <li>Must be proficient in modern IAM technologies including IGA, Active Directory and Cloud</li> <li>Excellent attention to detail and passionate about IAM</li> <li>Strong organizational skills and be able to effectively prioritize multiple tasks</li> <li>Must have experience participating in large or complex projects</li> <li>Must be proficient in data management</li> <li>Must be able to engage and leverage teams and business partners to efficiently deliver business solutions</li> <li>Excellent verbal and written communications</li> <li>Ambitious, self-starter</li> <li>Must be able to identify, analyze and address problems to resolve issues whenever possible in way that minimizes negative impact and risk to the organization.</li> <li>Must be pro-active and be able to drive direction of work that needs to be completed, ability to work independently on initiatives with little oversight. Motivated and willing to learn.</li> <li>Must be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of technical understanding</li> </ul> Desired Qualifications: <ul> <li>Ability to manage diverse projects impacting multiple roles and processes</li> <li>Ability to create management level reporting using aggregated bank data</li> <li>Candidate should be able to troubleshoot problem areas and identify data gaps and issues</li> <li>Ability to identify and integrate modern tech opportunities into the IAM platform, including adoption of Gen AI and LLM</li> </ul> This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift:1st shift (United States of America) Hours Per Week: 40

Identity & Access Management Information Security Consultant (IGA, Active Directory and Cloud exp. Required)

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Responsible for creating technical plans from requirements expressed in a non-technical language and delivering significant components of large projects or full smaller projects. Effectively structures communication and communicates with influence and nuance outside of immediate team. Often manages planning, technical, team, and relationship needs of projects. Creates approaches to solving business problems and is very familiar with the business components that guide problem selection. Is a team expert in some relevant class of models and runs models through their entire lifecycle. Key Responsibilities: <ul> <li>Develop Marketing Mix Models using appropriate statistical approaches; draw inference and conclusion based on model results </li> <li>Effectively articulate the model results to stakeholders, properly incorporate business feedback into the model </li> <li>Regularly monitor the model performance, recalibrate/redevelop the model as needed </li> <li>Document the model development process and model changes with internally required standard </li> <li>Understand nuanced communication; adjust to the tone of the room; effectively structure communication; speak clearly and effectively to multiple stakeholders including skip-level manager; manage technical aspects of projects </li> <li>Understand the structure and purpose of our work streams; learn how our business clients work; plan parts of projects and keep track of relevant details </li> <li>Independently derive the correct lessons from raw data; balance well the competing needs of the model development lifecycle </li> <li>Master the standard capabilities of Python </li> <li>Write efficient computer code using white space, comments, indentation, arrays, control blocks, and modularization </li> <li>Build datasets from complex data warehouses </li> </ul> Skills: <ul> <li>Artificial Intelligence/Machine Learning</li> <li>Data Mining</li> <li>Model Development</li> <li>Problem Solving</li> <li>Risk Modeling</li> <li>Analytical Thinking</li> <li>Business Acumen</li> <li>Oral Communications</li> <li>Technical Documentation</li> <li>Written Communications</li> <li>Critical Thinking</li> <li>Decision Making</li> <li>Innovative Thinking</li> <li>Presentation Skills</li> </ul> Required Qualifications: <ul> <li>3-7 years of modeling experience; direct experience in Marketing Mix Modeling is strongly preferred</li> <li>Advanced Python programming skills</li> <li>Proficient in modern modeling methods</li> <li>Demonstrated ability to speak and write clearly and concisely to convey complex data to a non-technical audience</li> <li>Demonstrated ability to work effectively both in a team environment and independently</li> <li>Self-motivation, self-direction, organizational skills, and the ability to manage multiple priorities without sacrificing quality or timelines</li> <li>Understand important parts of our data flows</li> </ul> Minimum Education Requirement: Advanced degree in statistics or related field, such as econometrics, engineering, applied mathematics, the applied sciences, or other heavily quantitative disciplines or equivalent work experience For internal employees; participation in a work from home posture does not make you ineligible to post Shift:1st shift (United States of America) Hours Per Week: 40

Consumer Behavior Modeler

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for driving efforts to develop and deliver complex data solutions to accomplish technology and business goals. Key responsibilities include leading code design and delivery tasks with the integration, cleaning, transformation and control of data in operational and analytical data systems. Job expectations include liaising with vendors and working with stakeholders and Product and Software Engineering teams to implement data requirements, analyzing performance, and researching and troubleshooting issues within system engineering domains. Position Summary This job is responsible for driving efforts to develop and deliver complex data and workflow solutions to accomplish technology and business goals. Key responsibilities include leading code design and delivery tasks with the integration, cleaning, transformation and control of data in operational and analytical data systems. Job expectations include liaising with vendors and working with stakeholders and Product and Software Engineering teams to implement data/workflow requirements, analyzing performance, and researching and troubleshooting issues within system engineering domains. Responsibilities: <ul> <li>Leads story refinement and delivery of requirements through the delivery lifecycle and assists team members in resolving technical complexities</li> <li>Codes complex solutions to integrate, clean, transform, and control data and workflows, builds processes supporting data transformation, data structures, metadata, data quality controls, dependency, and workload management, assembles complex data sets, and communicates required information for deployment</li> <li>Leads documentation of system requirements, collaborates with development teams to understand data requirements and feasibility, and leverages architectural components to develop client requirements</li> <li>Leads testing teams to develop test plans, contributes to existing test suites including integration, regression, and performance, analyzes test reports, identifies test issues and errors, and leads triage of underlying causes</li> <li>Leads work efforts with technology partners and stakeholders to close gaps in data management standards adherence, negotiates paths forward by thinking outside the box to identify and communicate solutions to complex problems, and leverages knowledge of information systems, techniques, and processes</li> <li>Leads complex information technology projects to ensure on-time delivery and adherence to release processes and risk management and defines and builds data pipelines to enable data-informed decision making</li> <li>Mentors Data Engineers to enable continuous development and monitors key performance indicators and internal controls</li> </ul> Qualifications: <ul> <li>Experience leading complex data and workflow product development. </li> <li>Strong data analytics/ modelling and SQL query skills.</li> <li>10 years of Pega hands on experience in delivery of large enterprise complex solutions.</li> <li>Strong communication skills to discuss and understand various business processes.</li> <li>Pega 8, Pega PRPC guardrails and Sound understanding of all Pega PRPC features.</li> <li>Deep understanding of Enterprise class structure, complex workflows and design patterns.</li> <li>Strong experience in Case management, data modeling, Integrations, Agents and performance fine tuning.</li> <li>Strong in UX/UI design expertise and UI guardrails</li> <li>In-depth knowledge of Pega Upgrades, Server Configurations and trouble shooting</li> <li>Strong understanding of Agile development and its delivery model.</li> <li>Packaging and Deployment experience.</li> </ul> Desired: <ul> <li>Strong Hadoop/Kafka/Data Lake technology understanding.</li> <li>3 to 5 years of hands on experience working as the Pega Lead.</li> <li>5 to 8 years of hands on experience as a Technology lead working on multi-tier web application</li> <li>Experience creating frameworks and enterprise wide applications</li> <li>Excellent communication and interpersonal skills.</li> </ul> Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. <ul> <li>Diversity &amp; Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.</li> <li>Manager of Process &amp; Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.</li> <li>Enterprise Advocate &amp; Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.</li> <li>Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.</li> <li>People Manager &amp; Coach: Knows and develops team members through coaching and feedback.</li> <li>Financial Steward: Manages expenses and demonstrates an owner’s mindset.</li> <li>Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.</li> <li>Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.</li> </ul> Skills: <ul> <li>Analytical Thinking</li> <li>Application Development</li> <li>Data Management</li> <li>DevOps Practices</li> <li>Solution Design</li> <li>Agile Practices</li> <li>Collaboration</li> <li>Decision Making</li> <li>Risk Management</li> <li>Test Engineering</li> <li>Architecture</li> <li>Business Acumen</li> <li>Data Quality Management</li> <li>Financial Management</li> <li>Solution Delivery Process</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Pega - Workflow/Data Automation Engineer

Job Description: At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology. The Liquidity Product Team in GPS is responsible for managing over $550B of corporate and commercial deposits across ~40 different currencies. The team covers deposit strategy, deposit pricing, deposit appetite, product development and product management - including investment sweeps, zero balance accounts, physical cash concentration, deposit account management and multi-currency notional pooling. The team also supports large/complex liquidity deals, drives liquidity thought leadership, analyzes the impact of monetary policy on wholesale banking and leads the GPS response to regulatory changes/inquiries. The Liquidity Product Management team is responsible for managing a core set of Liquidity Products as well as developing new products and capabilities in the Liquidity Product space. The team seeks to empower and enable the organization through data enablement and product development while managing the end-to-end product lifecycle, including ideation of new capabilities, creating a global product vision with corresponding Product roadmaps. We have an exciting opportunity for a Liquidity Product Manager to create, own and manage the Liquidity Data product roadmap, relevant data products, and empower our other product managers utilizing our data assets. This product manager will need to drive consistency in our data assets and reporting, help create and execute on the vision of our data and analytics capabilities, and ensure we are leveraging that data to optimize product management. The Product Manager should have strong core product management skills, including development, a strong understanding of Liquidity Product, and the ability to work cross-functionally with internal business partners. The position will be responsible for working with internal data partners to drive analytics, internal and external data assets/tools, and enable data driven decision making for the Liquidity business. Required Skills: - Working knowledge of Liquidity and Cash Management products - Technical skillset/acumen - Python, SQL, Alteryx, Tableau - Strong experience managing products through the product lifecycle, including risk management - Ability to breakdown problems, develop collaborative solutions, and drive results - Experience delivering and leading cross functional projects - Intellectually curious and have strong analytical and problem solving skills - Must think strategically and make sound judgment calls - Collaborative working habits - Comfortable interacting with senior colleagues throughout the organization - Understanding of Treasury Management (Global Payments Solutions) business - Proficiency in MS Office, Word, Excel and PowerPoint to support analytical and presentation needs Desired skills: - Experience with Liquidity data platforms and data landscape - Experience with making and communicating product roadmaps - Product development in an agile framework - Experience in end-to-end project delivery - Demonstrated ability to lead, influence and persuade others - Experience with Global Liquidity / Cash Management Structuring Shift:1st shift (United States of America) Hours Per Week: 40

GPS Liquidity - Liquidity Product Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: The Cyber Security Regulatory Engagement Lead is responsible for developing and supporting responses for audit, regulatory and compliance requests. Key responsibilities include applying knowledge of laws, rules, regulations and information security concepts (e.g., NIST, COBIT, ISO) to develop and write clear documentation and communications. Job expectations include drafting written responses and partnering with Global Information Security teams to validate accuracy of proposed communications. Responsibilities: <ul> <li>Responsible for applying prior Cyber Security and/or Technology Infrastructure knowledge, and an understanding of law, rules and regulations (LRRs) to support the regulatory, audit and compliance requests.</li> <li>Will be expected to quickly prioritize work and execute process on time.</li> <li>Prior experience supporting information security or technology-related policies in a regulated environment is expected. This role will be require the candidate to partner internal stakeholders and senior leaders, analyze and convey complex data elements and information security topics, and develop and report on adherence activities against assigned tasks.</li> <li>While this is an individual contributor role, prior experience serving as a Lead or Functional Manager is required</li> </ul> Requirements: <ul> <li>7+ years of professional experience including at least 2 years as a Lead or Functional Manager</li> <li>Experience supporting Information Security policy, including Laws, Rules and Regulations in a regulated environment, strong preference for financial services</li> <li>Demonstratable knowledge of key information security concepts (e.g., NIST, COBIT, ISO)</li> <li>Ability to analyze and interpret, applicable laws, rules, and regulations and align to policies.</li> <li>Ability to provide legal and regulatory guidance in connection with firm policies, procedures, and guidelines.</li> <li>Ability to identify, understand and prioritize the needs of internal, external, prospective and existing customers in order to provide solutions, resolve problems, and address questions.</li> <li>Ability to draw upon past knowledge and experiences to find a solution and define a path of action.</li> <li>Ability to analyze and interpret data and trends and use insights gathered to inform and communicate statistical analysis results and/or predictions.</li> <li>Strong interpersonal skills with prior experience communicating and interfacing with senior leaders and technically minded SMEs in a IT based Policy Governance Lifecycle</li> <li>Ability to deep-dive and deconstruct complicated process to identify and validate adherence to LRRs and Policy</li> </ul> Skills: <ul> <li>Clear written communication</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Policies, Procedures, and Guidelines</li> <li>Problem Solving</li> <li>Quality Assurance</li> <li>Business Acumen</li> <li>Controls Management</li> <li>Innovative Thinking</li> <li>Process Management</li> <li>Stakeholder Management</li> <li>Business Process Analysis</li> <li>Data Governance</li> <li>Data Privacy and Protection</li> <li>Data and Trend Analysis</li> <li>Risk Analytics</li> </ul> This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift:1st shift (United States of America) Hours Per Week: 40

Cyber Security Regulatory Engagement Lead

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF by gathering and organizing data to help identify, track, and report issues and control improvements for remediation. Responsibilities: <ul> <li>Supply guidance and customer service for business partners and operations teams regarding status of request</li> <li>Communicate actions on specific LOB requests to enable further action or remediation.</li> <li>Continuously monitor and update processes and procedures based on LOB/AML/CDD policies as they change due to regional or jurisdictional requirements.</li> <li>Operations coordination, planning, and measurement (metrics)</li> <li>Reporting-volumes, trends, and reconciliation as needed.</li> <li>Review data entry and information to ensure that account closures comply with guidelines.</li> <li>Assemble the information from various reports into a consolidate format to send to the Lines of Business (LOBs) for approval.</li> <li>Serve as the liaison between Client Account Offboarding &amp; Control team (CAO&amp;C) and the Lines of Business (LOB) to capture stakeholder decisions directly escalated for account closure decisioning.</li> <li>Communicate effectively with inter-department groups such as: Global Banking Client Account Offboarding &amp; Control, Global Markets Client Offboarding, Cross Line of Business, AML Restrictions, Bulk Operations Team, Data Quality, and GBS associates to send to the Line of Business (LOB) for approval.</li> <li>Create and perform Metrics along with knowledge of SAS, Teradata, Excel, and tableau.</li> <li>Create/run reports and backing them into Teradata.</li> <li>Proactively identify risk areas or gaps within current process controls and raise items to team and manager.</li> <li>Assesses the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards</li> <li>Provides administrative support for the monitoring and testing of controls by gathering and organizing data to identify issues and control improvements for remediation</li> <li>Complies with controls and Quality Assurance (QA) practices to support business continuity efforts</li> <li>Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness</li> <li>Performs QA activities including executing on controls, managing cases, and reporting results</li> <li>Supports initiatives by identifying potential procedural updates, test script updates, and data discrepancies to enhance QA program success</li> <li>Supports operational research required for regulatory exams, internal audits, and other monitoring and inspection reviews and captures data and information relevant to inspection metrics to support governance activities for dashboard reporting</li> </ul> Required Skills: <ul> <li>Excellent communications skills and ability to present to an audience.</li> <li>Ability to work in a collaborative environment.</li> <li>Ability to liaise with all levels of the firm and people with different experiences and backgrounds.</li> <li>Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.</li> <li>Strong communication skills (verbal, written and presentation) and active listening skills.</li> <li>Enthusiastic, energetic, determined, and positive – especially under pressure</li> <li>Critical thinker and risk minded.</li> <li>Preferred Intermediate proficiency using Microsoft Office products such as Word, Excel, PowerPoint</li> <li>Ability to work to manage deadlines with attention to detail.</li> </ul> Additional Skills: <ul> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions</li> <li>Excels in working among diverse viewpoints to determine the best path forward</li> <li>Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner</li> <li>Commitment to challenging the status quo and promoting positive change.</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base</li> <li>Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Business Control Analyst - Global Operations - Global Markets Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This role is responsible for providing moderately complex research, reporting and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives and over-the-counter derivatives across multiple lines of business. Duties are carried out under general supervision, following established procedures. These individuals may assist more experienced teammates. Responsibilities: • Maintains accuracy of client portfolio using internal and external comparison tools • Performs research and conducts moderately complex analyses using established techniques; including transactions that require special handling and/or exception handling • Explores methods to enhance processes, further reduce risks and boost client experience • Partners with colleagues on the trade and sales support teams, as well as external agents • Creates reports; may liaise with internal partners to ensure proper client reporting and assist with regulatory reporting • Escalates potential risks and exposures to manager in a timely manner • May assist in ad-hoc projects, new processes or initiatives requiring coordination among subject matter experts representing multiple product areas or functions Required Skills: <ul> <li>Bilingual - Portuguese Required</li> <li>Problem Solving</li> <li>Strategic Thinking</li> <li>Teamwork</li> <li>Presentation Skills</li> <li>Microsoft PowerPoint</li> <li>Microsoft Excel</li> <li>Customer Focus</li> <li>Collaborating</li> <li>Time Management</li> <li>Active Listening</li> <li>Organization</li> <li>Relationship Building</li> <li>Multitasking</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Operations Senior Analyst - AML Refresh Operations -  Bilingual Portuguese Required

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology. The Commercial Card Product Development team plays a pivotal role in managing and shaping the commercial card platforms that define how our corporate clients engage with our products. This role is crucial in driving the transformation of our digital platforms, simplifying the client experience, identifying opportunities for operational excellence, and streamlining client access to our tools. As a Platform Transformation Specialist, you will collaborate closely with cross-functional teams—including product partners, sales, operations, and technology— to drive and execute the vision, strategy, design, and integration of our platform ecosystem. You will reimagine the future of our platforms, ensuring they meet both business goals and regulatory requirements while offering an intuitive, cohesive experience for our clients. Responsibilities: <ul> <li>Support client migration initiatives as part of a broader platform transformation strategy, ensuring smooth transitions with minimal disruption to both client and internal operations</li> <li>Develop a standardized migration framework that can be adopted across the business, ensuring consistency and acting as the subject matter expert for platform and/or product migrations</li> <li>Help drive creation, evolution, and execution of card platform strategy, focusing on providing a seamless, user-friendly experience for clients</li> <li>Establish and track key performance indicators (KPIs) to measure the success of platform strategies, making data-driven adjustments to optimize outcomes</li> <li>Implement a Voice of Client / Voice of Associate framework to align platform strategies with user needs, continuously integrating feedback into the platform development process</li> <li>Drive continuous improvement by staying ahead of industry trends and competitive insights, challenging the status quo, and proactively driving innovation based on client expectations and emerging technologies.</li> <li>Promote the platform strategy by creating engaging content, socializing the strategy with key stakeholders, and driving adoption through training and communications</li> <li>Build and maintain strong relationships with business leads, technology teams, and external partners to ensure alignment and drive successful execution of the platform roadmap</li> <li>Deliver on platform enhancements, improving user experience and expanding client self-service options</li> </ul> Required Qualifications: Inclusive and Inspiring: Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge <ul> <li>Minimum of 6 years’ experience in platform strategy, transformation, or client migration efforts, ideally within financial services or the card industry</li> <li>Proven success managing multi-year, large-scale transformation or integration projects</li> <li>Strong blend of business and technical acumen, with a deep understanding of platforms, integration methodologies (e.g. APIs), and the ability to convert client and associate feedback into actionable strategies</li> <li>Strong sense of intellectual curiosity and the drive to deliver results</li> <li>Exceptional skills in collaborating with diverse teams and stakeholders. Proficient in translating complex strategies into clear, concise messaging for various audiences.</li> <li>Manage multiple projects and deadlines simultaneously</li> <li>Create and present strategies to senior leadership</li> <li>Experience working with cross-functional teams across global time zones, fostering strong working relationships</li> <li>A team player who adapts to changing priorities, with demonstrated leadership in driving initiatives and overcoming project challenges</li> <li>Agile principles and tools (e.g., Jira, Confluence) knowledge</li> <li>A highly motivated individual who can thrive in ambiguous environments and strives to deliver high-impact results while continuously improving</li> <li>A customer-first approach, always seeking to enhance client experiences and drive business growth</li> <li>Ability to work in-office 3 days per week</li> </ul> Desired Qualifications: <ul> <li>Bank of America or similar financial institution knowledge</li> <li>Platform strategy expertise</li> <li>Various platform strategies across the industry knowledge</li> </ul> Minimum Educational Requirements: Bachelor’s degree or equivalent experience Skills: <ul> <li>Problem-Solving Skills</li> <li>Organizational Skills</li> <li>Project Management Skills</li> <li>Verbal Communication Skills</li> <li>Written Communication Skills</li> <li>MS Office Suite (PowerPoint, Excel, Word, Visio)</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

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