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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This role will partner with key leaders in Software Engineering, Core Technology Infrastructure (CTI) Engineering, and Technology Services roles to define objective reliability goals for the services they support, including observability designs specifying plans to gain operational visibility into meeting those goals through instrumentation and dashboards. The individual in this role will consistently look for opportunities to improve the reliability and efficiency of operating our services, spending a considerable portion of their time utilizing their engineering skills to find automation solutions to manual support activities, along with influencing a culture that drives innovation and continuous improvement. This individual will be engaged in major production triage efforts and work with problem management in the identification of root cause of highly impactful or complex issues as required. This individual will use the knowledge gained in those efforts to partner closely with software developers, production services, architects and Infrastructure teams to drive delivery of sustainable and reusable design patterns supporting efficient production operation and to ensure nonfunctional production support requirements are adopted early in the application development lifecycle This job is responsible for partnering with leaders across engineering and technology to define objective reliability goals for services. Key responsibilities include composing observability designs through instrumentation and dashboards, identifying root causes of complex/impactful issues, partnering with cross functional teams to deliver sustainable design patterns, and driving early adoption of non-functional production support requirements. Job expectations include automating services to improve reliability and efficiency and influencing a culture of innovation and continuous improvement. Required Qualifications: Demonstrated Experience/Abilty in the Following Skills: • Collaborate with Development and Infrastructure teams to understand technical solutions and to develop Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to measure and improve the reliability of the services they support. • Partner with Development and Infrastructure teams to create error budget policies which prioritize reliability stories and tasks when reliability objectives fall below a threshold defined in the established SLOs. • Develop software solutions and/or improved processes to address work identified as ‘toil’ by collaborating with key partners to identify, track and remediate these work processes as a means to free up time to focus on reliability. • Partner with infrastructure engineers and application development leads to suggest code optimizations and/or additional instrumentation and logging structures in the application or platforms to help gain visibility into the reliability of their applications and services. • Engage as a subject matter expert (SME) in major incident triage efforts, failure scenario modelling and work with the Problem Manager to diagnose root causes for complex/high impact major incident / problem management investigations. •Assess monitoring for new changes with development partners and work with monitoring tools team to enhance application and system monitoring designs as well as monitoring dashboards for new projects and initiatives. • Design solutions to visualize key production support metrics that enable both Operational Readiness and Site Reliability Engineer (SRE) teams to identify scenarios requiring intervention or opportunities to improve support efficiency and/or system reliability. • Identify vulnerabilities and opportunities for reliability improvement, such as investigating low level error rates and 'noise' in monitoring and define solutions to reduce manual support effort and/or improve system reliability. • Identify and plan for capacity and performance bottlenecks in critical systems. Desired Qualifications: <ul> <li>Previous experience in application or infrastructure architecture/engineering</li> <li>Strong use of JIRA and ability to create reporting</li> <li>Executive communication</li> </ul> Responsibilities: <ul> <li>Designs solutions to visualize key production support metrics enabling Operational Readiness and Site Reliability Engineer teams to identify scenarios requiring intervention</li> <li>Develops software solutions and/or improved processes to address work identified as ‘toil’ by collaborating with key partners to identify, track and remediate processes to free time allocated to reliability</li> <li>Partners with Development and Infrastructure teams to create error budget policies prioritizing reliability stories that fall below Service Level Objective (SLO) thresholds and suggests code optimizations, additional instrumentation and/or logging structures to gain service reliability visibility</li> <li>Identifies and plans for capacity bottlenecks, vulnerabilities and opportunities for reliability improvement, such as low level error rates and 'noise', and reduces manual support effort and/or improves system reliability</li> <li>Assesses monitoring for new changes with development partners and works with monitoring tools team to monitor dashboards and enhance application and system monitoring designs</li> <li>Engages as a subject matter expert in incident triage efforts, failure scenario modelling and works with the Problem Manager to diagnose root causes for complex/high impact incident/problem management investigations</li> <li>Collaborates with Development and Infrastructure teams to understand technical solutions and develop Service Level Indicators and SLOs to measure/improve the reliability of the services they support</li> </ul> Skills: <ul> <li>Architecture</li> <li>Collaboration</li> <li>Innovative Thinking</li> <li>Result Orientation</li> <li>Solution Design</li> <li>Adaptability</li> <li>Analytical Thinking</li> <li>Influence</li> <li>Stakeholder Management</li> <li>Technical Strategy Development</li> <li>Automation</li> <li>DevOps Practices</li> <li>Production Support</li> <li>Project Management</li> <li>Risk Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Senior Site Reilability Engineer

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines. Responsibilities: • Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities • Assists, educates, and trains clients on conducting simple transactions through self-service technologies • Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy • Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping • Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements Required Qualifications: <ul> <li>Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment</li> <li>In lieu of one year of sales experience, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I) or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months</li> <li>Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client</li> <li>Collaborates effectively to get things done, building and nurturing strong relationships</li> <li>Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives</li> <li>Confident in identifying solutions for helping new and existing clients based on their needs</li> <li>Strong written and verbal communications skills</li> <li>Can communicate effectively and confidently and is comfortable engaging all clients (in-person and by phone)</li> <li>Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances</li> <li>Applies strong critical thinking and problem-solving skills to meet clients' needs</li> <li>Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously</li> <li>Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws)</li> <li>Can be flexible to work weekends and/or extended hours as needed</li> </ul> Desired Qualifications: <ul> <li>Associate's Degree or Bachelor's Degree in business, finance or a related field</li> <li>Experience working in a financial center where goals were met or exceeded</li> <li>Retail and/or sales experience in a salary plus incentive environment</li> <li>Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded</li> <li>Experience with financial information, spreadsheets and financial skills</li> <li>Knowledge of banking products and services</li> <li>Strong computer skills including Microsoft applications and previous experience utilizing laptop technology</li> </ul> Skills: • Active Listening • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Senior Banker - Southern Pines Financial Center

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for new and existing clients based on their needs. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages time and capacity. • Focuses on results, while acting in the best interest of the client. • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. • Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​ Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Relationship Banker - Woodbury Financial Center

Job Description: Job Description At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. **This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.** Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for new and existing clients based on their needs. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages time and capacity. • Focuses on results, while acting in the best interest of the client. • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. • Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​ Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC/loan Originator Shift:1st shift (United States of America) Hours Per Week: 40

Relationship Banker - San Diego South

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for managing a portfolio of medium/large projects which enhance Finance and Treasury systems, processes and solutions across several lines of business (LOB) in compliance with applicable Enterprise and Chief Financial Officer Group policies. Key responsibilities include working closely with the LOB, Change Management, Technology and other partners to execute the project plan. Job expectations include performing day-to-day project activities and being actively involved in the execution of project deliverables. Line of Business Job Description: Managing the end-to-end delivery of complex initiatives, facilitate cross-team coordination with senior stakeholders and develop plans with business and support partners to sustain the change within the Liquidity, Capital and/or Market Execution functions of Treasury. The role will require project management and business integration leadership spanning one to many work streams in a matrix environment. Given the enterprise nature of Treasury, the candidate will gain broad knowledge of and exposure to a wide range of the company's business units. The candidate will be required to work closely with other Treasury business functions, Global Technology and Operations (GT&amp;O) and various other lines of business to successfully deliver the project. Responsibilities: <ul> <li>Executes project deliverables while working with various partners and user community</li> <li>Completes required documentation, business analysis, testing, and operational readiness activities within project timelines</li> <li>Identifies upstream and downstream impacts associated with project related changes and/or decisions</li> <li>Adheres to Chief Financial Officer Group's Change Management Governance and Control requirements</li> <li>Requires an understanding of Treasury, Finance, Accounting, Technology and Project Management</li> <li>Effectively manage the end-to-end delivery of major Treasury initiatives (tech and non tech)</li> <li>Understand relevant regulations and assist in ensuring compliance with applicable regulations</li> <li>Ensure proper documentation of business requirements, process flows, design and other business analysis deliverables</li> <li>Establish and lead initiative routines</li> <li>Partner with senior stakeholders across Treasury LOBs, Data Management, Technology, and other lines of business to ensure collaborative progression through the delivery lifecycle</li> <li>Build and develop product expertise to support the initiative</li> </ul> Required Qualifications: <ul> <li>2+ years of project/portfolio management experience in the financial industry or a related field</li> <li>Experience managing multiple projects concurrently with tight and changing deadlines</li> <li>Excellent computer skills, particularly Microsoft PowerPoint, Excel, Word</li> <li>Strong analytical and problem-solving skills</li> <li>Organized and able to work on multiples tasks with limited supervision</li> <li>Strong work ethic and willingness to take on new initiatives</li> </ul> Desired Qualifications: <ul> <li>Bachelor’s Degree in Finance, Accounting or related fields or equivalent work experience</li> <li>Exposure to Liquidity, Capital and/or Market Execution functions within Treasury at a large bank strongly preferred</li> <li>Enjoys working in a fast-paced environment</li> </ul> Skills: <ul> <li>Business Acumen</li> <li>Change Management</li> <li>Collaboration</li> <li>Program Management</li> <li>Project Management</li> <li>Business Analytics</li> <li>Business Case Analysis</li> <li>Consulting</li> <li>Process Management</li> <li>Process Performance Measurement</li> <li>Problem Solving</li> <li>Reporting</li> <li>Scenario Planning and Analysis</li> <li>Strategy Planning and Development</li> <li>Written Communications</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Project Mgr- Finance Solutions - CFO Treasury Change Management

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for acquiring new clients, deepening client relationships, and building upon an internal and external network to achieve business development goals. Key responsibilities include leading the Client Management Process and partnering across the enterprise to provide a Branded Client Experience, including access to the full array of Private Bank and the bank's capabilities and services to meet specific client needs. Job expectations include ensuring retention of clients. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: <ul> <li>Leads the Client Process Management Process within the client team to identify new business development opportunities</li> <li>Sources new clients in alignment with the bank's established risk appetite</li> <li>Leads the client team to deliver meaningful interactions and a Branded Client Experience</li> <li>Develops an in-depth understanding of clients’ needs, preferences, and overall wealth strategy, being responsive to changes in the business environment and/or with client needs</li> <li>Advocates for clients and prospects as their trusted advisor, providing integrated recommendations including wealth structuring, credit facilities, banking, and asset management</li> <li>Encourages use and adoption of digital capabilities to enhance the client and client team experience</li> <li>Builds relationships with internal and external partners and centers of influence</li> </ul> Required Qualifications: * Series 7, 63 and 65 (or Series 7 and 66); unlicensed candidates may be considered if willing to obtain licenses within 90 days of start date * 12+ years of private banking and/or complex financial services experience or equivalent financial services/business experience * Ability to drive new business development for target client segment ($3MM++ investable assets) * Ability to present to clients a holistic approach, leveraging the entire Private Bank platform * High touch, client-focused individual with exceptional interpersonal skills * Leader who recognizes opportunities for client engagement and proactively acts upon them for the betterment of the client * Ability to influence; proactively asks for and closes business * Solutions oriented; sales and financial aptitude a must * Must be a skilled negotiator * Ability to work with and identify the need for team specialists; collaborate closely with other team members * Takes on a leadership role on the team and within the business community Desired Qualifications: * MBA or Post-Graduate Degree * CFP, CPA, CFA, CTFA, CFM or JD a significant plus Skills: <ul> <li>Business Development</li> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Prospecting</li> <li>Wealth Planning</li> <li>Analytical Thinking</li> <li>Oral Communications</li> <li>Referral Management</li> <li>Relationship Building</li> <li>Risk Management</li> <li>Active Listening</li> <li>Attention to Detail</li> <li>Collaboration</li> <li>Decision Making</li> <li>Loan Structuring</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Private Client Advisor II

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! About the Role: The role is within a team of associates in the Anti-Money Laundering Client Due Diligence (AML/CDD) onboarding function. The team covers new client onboarding and expansion across Global Banking and Markets (GBAM) as its core activities. Responsible for completing AML/CDD checks in line with country standards and CIP/CDD procedures. Responsible to provide seamless delivery and client delight. We not only offer the training and support you will expect from a leading global bank but also the opportunity to grow your career. With exposure to a variety of financial products and markets plus internal exposure to business and support stakeholders. We can offer excellent development and represent the ideal mobility opportunity. Job Description: <ul> <li>Perform document gap analysis by self-sourcing and reviewing available documentation. Evaluating information available publicly or through vendors for multiple Asian jurisdictions </li> <li>Liaise with sales/client teams to obtain and validate correct documentation </li> <li>Process AML/CDD by enriching onboarding requests in the system of record and performing enhanced due diligence as required </li> <li>Support creation of key business metrics </li> <li>Liaise with internal departments to support KYC issues - Involvement in ad hoc projects for new processes or industry initiatives </li> <li>Participate in remediation’s, internal/external Audits Requirements </li> <li>Control focused mindset and good understanding of regulatory and reputational risks (knowledge of Asian requirements a plus) </li> <li>Ability to work under pressure in a dynamic team environment. </li> <li>Ability to liaise with all levels of the firm and people with different experiences and backgrounds. </li> <li>Collaborate closely with business partners to onboard client locally and regionally.</li> </ul> Experience <ul> <li>At least 2-4 years’ working experience in a similar role is preferred</li> <li>Control focused mindset and good understanding of regulatory and reputational risks (knowledge of APAC AML/CDD requirements a plus)</li> <li>Excellent presentation, communication and problem solving skills</li> <li>A proactive learner and self-starter seeking continuous improvement in all job-related aspects.</li> <li>Experience of working in an Asia/Global environment.</li> <li>Good written and oral English, additional language expertise will be a plus.</li> </ul>

Officer - AML/CDD Onboarding Senior Analyst

Job Description: Job Title: Non-Financial Regulatory Reporting Governance Professional Corporate Title: Up to Vice President Location: Bromley / Chester Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Role Description: The Non-Financial Regulatory Reporting Centre of Excellence (NFRR COE) performs governance &amp; oversight for the Global Operations NFRR inventory of reports, as well as provides centralized processes and controls to support FLU NFRR Governance for Global Markets, GCIB, GPS and Enterprise Credit lines of business. As a global governance function with a portfolio of over 3,000 regulatory reports, the NFRR COE works closely with Report Preparers, Manual Data Providers, Report Owners and other stakeholders across EMEA, AMRS and APAC in managing the production health of regulatory reporting and adhering to the enterprise policy. This job is responsible for providing analysis for one or more operations product areas in the delivery of moderately complex regulatory reporting and/or regulatory processing. Key responsibilities include analysing and resolving highly complex operations problems, projects and initiatives, and contributing to the resolution of highly complex problems. Job expectations include coordinating across multiple operations functions and products with the introduction of new initiatives, systems, products, services, and processes. Responsibilities: <ul> <li>You will execute the QA Review process for policy adherence for the Global Operations portfolio of reports.</li> <li>You will provide guidance and partner closely with Report Preparers, Manual Data Providers, and Report Owners in implementing the requirements of the Enterprise Regulatory Reporting Policy.</li> <li>You will prepare and present materials to cross-functional stakeholders in the regional NFRR governance forum.</li> <li>You will manage the execution of one or more NFRR processes and controls; manage the NFRR inventory, manage production health, monitor issue and data incidents, provide report production metrics and monitor regulatory change implementations.</li> <li>You will ensure processes and controls perform within the NFRR Risk Appetite key risk indicator thresholds for the supported FLUs.</li> <li>You will identify and execute continuous improvement opportunities to streamline and integrate business processes, enhance controls and improve data quality.</li> <li>You will lead projects in collaboration with the Enterprise NFRR Center, FLU NFRR Governance and key stakeholders to manage risks and drive the implementation of enterprise program deliverables.</li> </ul> What we are looking for: <ul> <li>You will have experience in a Regulatory Reporting or Governance role, ideally in Banking or Financial Services.</li> <li>You will have technical and data analytical skills (i.e., Excel and other similar applications) with experience in analysing and management reporting.</li> <li>You will have advanced PowerPoint skills and executive presentation experience.</li> <li>You will communicate effectively in both oral and written formats and tailor messages appropriately to audience level.</li> <li>You will have demonstrated experience engaging with a diverse set of business partners to critically analyse issues, define action plans, and implement solutions.</li> <li>You will have a proven ability to manage processes and drive improvements to processes, controls, and metrics in a matrixed environment.</li> </ul> Skills that will help (optional): <ul> <li>Prior experience implementing and managing QA Review process would be an advantage.</li> <li>Tableau design and development experience would be an advantage.</li> <li>Prior operations or project management experience supporting Global Markets, Global Payment Solutions or Global Corporate &amp; Investment Banking would be an advantage.</li> <li>Experience and skills in managing project deliverables and delivering on milestones would be an advantage.</li> </ul> Benefits of working at Bank of America UK <ul> <li>Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner</li> <li>Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons</li> <li>20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum</li> <li>The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc</li> <li>Use of a flex fund to use towards benefits</li> <li>Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services</li> <li>Ability to donate to charities of your choice directly through payroll and the bank will match your contribution</li> <li>Opportunity to access our Arts &amp; Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions</li> <li>Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area</li> </ul> Bank of America Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Non-Financial Regulatory Reporting Governance Professional

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. AMRS Institutional Client Settlements is responsible for offering streamline operational support focusing on increased levels of service while providing our clients with an established foundation for Fixed Income securities within the Institutional environment for all Global US and Non-US markets. There will be immediate attention and focus to our clients’ needs while maintaining a risk controlled environment. The teams will proactively be addressing potential settlement issues, capturing trade and settlement exceptions, and fail exposure adding controls to reduce risk and exposure to the firm. Our focus and drive is to increase levels of service while streamlining and improving process trade flows and infrastructure. Responsible for providing a direct relationship to all clients (internal &amp; external) based on client tier. Support pre-matching of trades, value date settlement matching, client inquiries, receive / deliver exceptions, validation and timely communication of all potential compliance Buy In's, and root cause analysis and issue resolution of fails. Responsibilities: <ul> <li>Opportunities to develop strong business relationships with Global Core Settlements, Trade Processing, Reference Data, and other internal operational departments across the organization. </li> <li>Perform pre-matching of future settled trades to ensure accurately and efficient settlement with our clients and clients counterparties.</li> <li>Strategically work on streamlining the process to minimize and reduce manual redundancies. Comply with regulatory requirements and account maintenance, in order to eliminate &amp; minimize capital charge exposure daily.</li> <li>Understand the Escalation guidelines to promptly address and escalate financial and negative client exposure situations. Successfully use time management skills and participate in special projects as requested by management. </li> </ul> <ul> <li>Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures</li> <li>Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions</li> <li>Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units</li> </ul> Required Skills: <ul> <li>Client interaction / experience encouraged. </li> <li>Great communications Skills ( Email, Phone, Chat)</li> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>High Energy team mate</li> <li>Oral Communications</li> </ul> Others Skills: <ul> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions</li> <li>Excels in working among diverse viewpoints to determine the best path forward</li> <li>Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner</li> <li>Commitment to challenging the status quo and promoting positive change.</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base</li> <li>∙Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Coaching</li> <li>Written Communications</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Institutional Fixed Income Client Settlements Global Operations - Global Markets

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: <ul> <li>This job is responsible for helping operations’ management understand trending, emerging risks, and adherence to deadlines associated with resolving previously identified risks. </li> <li>Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager.</li> <li>Job expectations include having an understanding of foundational operations and familiarity in a specific product line.</li> <li>This role acts as a leader across multiple functions within the business and will be responsible for helping with the daily management of processes by developing metrics, process health checks, and target operating model. </li> <li>This role will interact across the globe to help drive consistency in the measurement of our processes.</li> </ul> Responsibilities: <ul> <li>Helps resolve day-to-day problems and executes deliverables within the business unit an eye towards driving standardization and efficiency </li> <li>Evaluates efficiencies and identifies areas of improvement and growth to the overall process and implements process improvement opportunities</li> <li> Helps document internal, operational, and financial controls and works within risk appetite of the business unit</li> </ul> Required Skills: <ul> <li>Experience with metrics, data collection, data mining, presentation tools, automation, and process design.</li> <li>Excellent communications skills and ability to present to an audience</li> <li>Ability to work under pressure in a team environment</li> <li>Experience managing or supervising a diverse work force with the intent of leveraging diverse experiences</li> <li>Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate</li> <li>Knowledge of Operational Risk, Process Improvement and Funding∙</li> </ul> Additional Skills: <ul> <li>A keen sense of urgency</li> <li>A desire to learn upstream and downstream impacts to the process</li> <li>Able to prioritize under stressful situations</li> <li>Experience with banking products and processes</li> <li>Financial services background</li> <li>Ability to work under pressure in a team environment∙</li> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions</li> <li>Excels in working among diverse viewpoints to determine the best path forward</li> <li>Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner</li> <li>Commitment to challenging the status quo and promoting positive change.</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base</li> <li>Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world</li> <li>Presentable, confident and client focused.</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

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