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<h3> Position Summary </h3> Position Summary As a Sr. GenAI Engineer, you will actively engage in your engineering craft, taking a hands-on approach to multiple high-visibility projects. Your expertise will be pivotal in delivering solutions that delight customers and users, while also driving tangible value for Deloitte's business investments. You will leverage your extensive GenAI &amp; engineering craftsmanship and advanced proficiency across multiple programming languages and modern frameworks, consistently demonstrating your exemplary track record in delivering high-quality, outcome-focused solutions. Recruiting for this role ends on 4.1.25 Work you’ll do <ul> <li> Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex problems with valuable outcomes, ensuring high-quality, lean designs and implementations.</li> <li> Technical Leadership and Advocacy: Serve as the technical advocate for products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, contributing to low-level architecture and component design, development, unit testing, integrations, and support.</li> <li> Engineering Craftsmanship: Maintain accountability for the integrity of code design, implementation, quality, data, and ongoing maintenance and operations. Stay hands-on, self-driven, and continuously learn new approaches, languages, and frameworks with significant focus on infusing AI/ML/GenAI where possible/appropriate. Create technical specifications, and write high-quality, supportable, scalable code and review code of other engineers, mentoring them, to ensure all quality KPIs are met or exceeded. Demonstrate collaborative skills to work effectively with diverse teams.</li> <li> Customer-Centric Engineering: Develop lean engineering solutions through rapid, inexpensive experimentation to solve customer needs. Engage with customers and product teams before, during, and after delivery to ensure the right solution is delivered at the right time.</li> <li> Incremental and Iterative Delivery: Adopt a mindset that favors action and evidence over extensive planning. Utilize a leaning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions.</li> <li> Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, and delivery. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Foster a collaborative environment that enhances team synergy and innovation.</li> <li> Advanced Technical Proficiency: Possess deep expertise in modern software engineering practices and principles, including AI/ML/GenAI, Agile methodologies and DevSecOps to deliver daily product deployments using full automation from code check-in to production with all quality checks through SDLC lifecycle. Strive to be a role model, leveraging these techniques to optimize solutioning and product delivery. Demonstrate strong understanding of the full lifecycle product development, focusing on continuous improvement and learning.</li> <li> Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or product. Translate business/user needs, architectures, and UX/UI designs into technical specifications and code. Be a valuable, flexible, and dedicated team member, supportive of teammates, and focused on quality and tech debt payoff.</li> <li> Effective Communication and Influence: Capable of articulating complex technical concepts clearly and compellingly. Inspire and influence teammates and product teams through well-structured arguments and trade-offs supported by evidence. Create coherent narratives that align technical solutions with business objectives.</li> <li> Engagement and Collaborative Co-Creation: Engage and collaborate with product engineering teams at all organizational levels, including customers as needed. Build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Align diverse perspectives and drive consensus to create feasible solutions.</li> </ul> The successful candidate will have and/or be able to: The ideal candidate will be a dependable team player and mentor, collaborating with cross-functional teams to design, develop, and deploy advanced software solutions. <ul> <li>Understanding and experience in managing big data of various forms to generate insights and create intelligence.</li> <li>Understanding of methodologies &amp; tools like, XP, Lean, SAFe, DevSecOps, SRE, ADO, GitHub, SonarQube, etc. to deliver high quality products rapidly.</li> <li>Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care.</li> </ul> The Team US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. Qualifications Required: <ul> <li>Bachelor's degree in computer science, software engineering, or related field.</li> <li>6+ years of engineering experience focused in AI/ML</li> <li>2+ years of recent experience in GenAI utilizing technologies such as: OpenAI, Claude, Gemini, LangChain, Agents, Vector databases and approaches like Prompt Engineering, fine-tuning, etc.</li> <li>Limited immigration sponsorship may be available</li> </ul> Preferred: <ul> <li>8+ years of engineering experience focused in AI/ML</li> <li>Prior experience in Python, R, TensorFlow, PyTorch, Keras, Julia, ML libraries, NLP.</li> <li>Prior experience with Angular, React, NodeJS, Python, Streamlit, C#, .NET Core, Golang, SQL/NoSQL.</li> <li>Prior experience with experience with cloud-native engineering, using FaaS/PaaS/micro-services on cloud hyper-scalers like Azure, AWS, and GCP.</li> <li>Prior experience and familiarity with XP, Lean, SAFe, DevSecOps, SRE, ADO, GitHub, SonarQube.</li> <li>Advanced degree (e.g., MS) in computer science, software engineering, or related field.</li> </ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102,500 to $ 210,600. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: Hyperlink: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> EA_ITS_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

Technology | Senior GenAI Engineer

<h3> Position Summary </h3> Join the world’s leading professional services firm assisting employers in operating payrolls for their workforce. As a Senior Manager you will join a dynamic team delivering our US Managed Payroll Tax Services offering. Recruiting for this role ends on May 31st 2025. Work you will do: You will be responsible for overseeing the client service team delivering payroll tax services for clients. Your team will need to deliver the following activities to the highest standards of client service with impeccable levels of accuracy: <ul> <li>Configuration of payroll wage codes for the accurate application of employer and employee taxes and social security </li> <li>Analysis of payroll tax notices </li> <li>Preparation of Powers of Attorney </li> <li>Liaison with Federal and State Agencies </li> <li>Registration of employers for payroll taxes </li> <li>Preparation and filing of payroll tax returns </li> <li>Preparation of Forms W-2, Forms 1099 and state equivalents </li> <li>Perform regular audits to identify and resolve compliance issues, avoiding delays in filings and monitoring penalties/notices. </li> <li>Work in partnership with clients to ensure accurate and timely processing of payroll tax liabilities. </li> <li>Reconcile federal and state withholding taxes and unemployment taxes monthly, quarterly, and annually. </li> <li>Apply for identification numbers, such as FEIN and SUI, when entering new jurisdictions. </li> <li>Evaluate and improve payroll tax processes for higher efficiency and accuracy. </li> <li>Identify opportunities for automation and lead implementation efforts related to payroll taxes. </li> <li>Coordinate year-end efforts to ensure accurate W-2s and other annual tax filings. </li> <li>Ensure proper setup and maintenance of local withholding codes for employers and employees in the Deloitte payroll tax system. </li> <li>Strong knowledge on Tax State/SUI agency portals </li> <li>Perform quarterly reconciliation and data analysis </li> <li>Identifying sales targets </li> <li>Managing budget and expenses </li> <li>Driving activity in various market channels </li> <li>Developing marketing material </li> <li>Devising the appropriate quality and risk strategies </li> <li>Reconcile payroll taxes at the employee level </li> <li>Tax Adjustment &amp; Amendment knowledge </li> <li>Play a lead role in Year-End processing for accurate W-2 </li> <li>Communicate directly with internal/external customers regarding tax inquiries </li> <li>Research and resolve payroll tax inquires </li> <li>Ensure that all tax related updates in the payroll system are fully reviewed and understood </li> <li>Perform internal audits as requested </li> <li>Identify and resolve issues as well as drive change for related improvements </li> <li>As a Senior Manager you will be responsible for driving the market strategy for these services, including: </li> <ul> <li>Securing IRS and State agreements </li> <li>Setting up the required operating protocols for the service offering </li> </ul> </ul> The Team At Deloitte Tax LLP, our tax consultants help complex organizations develop payroll and employment tax programs that address their evolving needs. Our consultants come from global compensation and benefits, total rewards, payroll, equity, individual tax, and employment tax backgrounds and work with clients to streamline business operations while managing the scalability, risks, and costs of programs. Our team offers a full range of services and guides clients through their processes, technologies, and strategies. Qualifications Required <ul> <li>Ability to perform job responsibilities within in a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week</li> <li> 8+ years of experience in payroll tax processing, preferably in a multi-state US environment </li> <li>Bachelor’s degree in economics, human resources, international business, finance, accounting, or other liberal arts majors</li> <li>Strong analytical, consultative, quantitative, and project management skills</li> <li>One of the following active accreditations obtained, in process, or willing and able to obtain:</li> <li>Licensed CPA in state of practice/primary office if eligible to sit for the CPA</li> <li>If not CPA eligible:</li> <ul> <li>Enrolled Agent</li> <ul> <li>Certified Payroll Professional (CPP)</li> <li>Juris Doctor (JD)</li> </ul> <li>Ability to travel up to 25%, on average, based on the work you do and the clients and industries/sectors you serve.</li> </ul> </ul> Preferred <ul> <li>Master’s Degree or equivalent</li> <li>Proficiency with payroll software (e.g., ADP, Workday, Paycom) and Microsoft Excel</li> <li>Experience managing people and client interactions</li> <li>Experience with Microsoft Excel and Microsoft PowerPoint </li> <li>Strong analytical, consultative, quantitative, and project management skills</li> <li>Strong communication (verbal &amp; written) and presentation skills</li> <li>Attention to detail with a focus on quality; deadline and results-driven</li> <li>Capable of working within large, complex engagements and able to work efficiently and with a sense of urgency</li> <li>An aptitude for working as part of a global team and ability to manage multiple assignments in a team environment</li> <li>Leadership skills in managing client relationships and the ability to develop customized solutions to meet client needs with the ability to prioritize tasks, work on multiple assignments, and manage assignments in a team environment</li> </ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,740 to $299,910. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html </a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Tax Senior Manager - US Business Process Solutions - Managed Payroll Services

<h3> Position Summary </h3> Deloitte is seeking a Lead Financial Analyst in FP&amp;A for our growing Government and Public Services (GPS) practice. In this role, you will help GPS leadership assess, forecast, and drive the financial performance of the business, analyzing a wide variety of firm financial data and deriving actionable insights. You will join a team of experienced financial professionals and help us drive improvements to our financial analysis capabilities. Recruiting for this role ends on March 24, 2025. Role Description The Finance Business Partner organization provides specialized finance-related services in support of the business leaders of the firm. The Finance Business Partner role will support the organization in meeting the financial demands and needs of their designated business. In providing finance-related services to the business: <ul> <li>Manage development of overall GPS national office plan, forecast, and scenario modeling</li> <li>Explain, present, and analyze the financial performance of the business</li> <li>Serve as advisor to leaders on national office financial operations, program spend, and cost structure by sharing insights and recommendations impacting financial performance.</li> <li>Participate in strategy development and risk management with operational teams and business leaders</li> <li>Engage in business-wide financial activities to support operations, drive transformation, and fulfill deliverables across the matrixed organization.</li> </ul> Qualifications Required: <ul> <li>Bachelor’s degree in Finance or similar quantitative subject</li> <li>6+ years of relevant financial analysis experience, preferably in a professional services firm</li> <li>Demonstrated accomplishments in the following areas:</li> <ul> <li>Working with various organization teams and leadership</li> <li>Problem solving skills</li> <li>Quality and risk management</li> <li>Project and change management</li> <li>Business process improvement</li> <li>Formulating and delivering action plans for high profile strategic initiatives</li> <li>Developing innovative solutions to business issues</li> </ul> <li>Experience with SAP Analysis for Office, SAP Business Client and other financial applications</li> <li>Advanced in MS Excel, Powerpoint and Word</li> <li>Must be able to work with a team that is primarily based in east coast time</li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li> </ul> Preferred <ul> <li>Familiarity with government contracts</li> <li>Familiarity with a matrix organizational structure</li> <li>Professional services financial experience</li> <li>Experience working with offshore and remote teams</li> </ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $49,400 - $91,000 You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation:<a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> EA_ExpHire EA_GPS_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Lead Financial Analyst, GPS Finance Business Partner

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE’RE LOOKING FOR We are seeking individuals with a strong drive for success, a passion for continuous learning and growth, and the ability to consistently deliver exceptional results to fill the role of Client Service Specialist. As a member of our team, you will play a crucial role in assisting in day-to-day client delivery. This position offers an exciting opportunity to provide first class hospitality to internal and external clients, business partners and vendors, while collaborating with a highly skilled, diverse team. You will have the opportunity to help drive innovation in a fast-paced, supportive environment. A GLIMPSE INTO YOUR DAY <ul> <li>Serve as front-line administrative processor.</li> <li>Develop professional business relationships with all clients and demonstrates a clear understanding of the client’s core business.</li> <li>Assist in managing client expectations, service commitments, and anticipates needs of the client.</li> <li>Quickly identify and resolve basic client service issues.</li> <li>Support account management staff by handling basic client issues when account manager is unavailable.</li> <li>Act as the ambassador of Relation culture to clients, visitors, and team members by communicating in a professional and courteous manner.</li> </ul> WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE <ul> <li>High School diploma or equivalent.</li> <li>Proficient in using Microsoft Office Suite.</li> <li>Ability to learn and adapt quickly to new technologies and software.</li> <li>Strong customer service skills with the ability to deliver exceptional service and build lasting relationships.</li> <li>Excellent communication and interpersonal skills, with the ability to effectively interact with internal and external clients, business partners, and insurance carriers.</li> <li>Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize work effectively.</li> <li>2+ years in account service with preference given to individuals with commercial and/or personal insurance product experience.</li> <li>Property &amp; Casualty license from state of domicile preferred; however, you must have the ability to obtain your insurance license within 90 days of hire. </li> </ul> WHY CHOOSE RELATION? <ul> <li>Competitive pay.</li> <li>A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. </li> <li>Career advancement and development opportunities.</li> <li>Paid training and continuing education to obtain/maintain your insurance license.</li> </ul> .Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. .$30.29 - $32.21

Relation Insurance

Client Service Specialist - Commercial Lines

<h3> Position Summary </h3> Configure, Price, Quote (CPQ) Manager Customer &amp; Marketing is creating a new model for a new age-we are an agency and a consultancy. Understanding the digital space and preparing for what’s next is at our core. We help clients reimagine how profits are made, how relationships are created and managed; we reshape how work gets done, and rewire the competitive fabric of entire industries. That’s the power of driving disruption. That’s Customer &amp; Marketing. Recruiting for this role ends on June 28, 2024. Work you’ll do <ul> <li> Client Management: Manage day to day interactions with senior clients and sponsors.</li> <li> Delivery: Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, process flow mapping), user story development, prototyping, testing, data migration, preparation for cutover, cutover, training, and defining support procedures.</li> <li> Business Development: Develop and maintain contact with top decision makers at key clients; organize and help drive pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal scope and pricing strategies.</li> <li> People Development: Perform the role of a resource coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices.</li> </ul> The team Digital Customer offering focuses on designing and implementing sales, service and revenue experiences, capabilities, and architectures to bring customer strategies to life. The ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets Professionals will serve our clients through the following types of work: <ul> <li>Modernizing, deploying, and operating capabilities and business processes across sales operations, lead-to-cash, and revenue management teams</li> <li>Integrating the latest customer enabling technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding sales and customer service experiences.</li> <li>Unleashing the powerful of the Salesforce platform for our clients to drive the best possible outcomes and redefine engagement. We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients.</li> </ul> Qualifications Consultants in the Lead to Cash (CPQ/ CLM) capability within the Deloitte Digital practice are required to have: Required <ul> <li>Eight+ years consulting and/or Lead to- Cash (CPQ/ CLM/Billing) implementation experience.</li> <li>Experience managing at least three to five large-scale full-life cycle implementations of Lead to Cash (CPQ/ CLM) solutions, including ownership of the technical solution, management of the overall team and ownership and management of project financials.</li> <li>Experience in onsite functional-technical roles on at least four full-lifecycle Lead-to-Cash projects, with strong implementation expertise in at least two of the following technologies: Salesforce CPQ and Billing, Vlocity CPQ, Pros and PriceFX, or Oracle CPQ</li> <li>Deep understanding of the Lead-To-Cash business process (Lead, Opportunity, Quote, Contract, Order, Billing, Revenue Recognition) and supporting technologies</li> <li>Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve. </li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.</li> <li>A Bachelor’s degree</li> <li>Limited immigration sponsorship may be available</li> </ul> Preferred <ul> <li>Master’s/advanced degree in the area of specialization</li> <li>Desire to learn additional in-demand CPQ/CLM platforms. </li> <li>Experience defining systems strategy, roadmap, developing process flow diagrams, developing systems requirements, user stories, sprint roadmaps, designing and prototyping, data migration, cutover prep, cutover, testing, training, defining support procedures, and implementing practical business solutions.</li> <li>Experience carrying a business development quota for consulting work, ramping up pursuit teams and leading business development pursuits end-to-end.</li> <li>Salesforce Sales, CPQ and Service certified, Apttus CPQ certified, Vlocity Certified</li> <li>Ability to work independently and manage multiple task assignments.</li> <li>Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)</li> <li>Experience implementing other CRM platforms (SAP CRM, Oracle, Salesforce.com, Microsoft Dynamics, etc.) or CPQ/CLM technologies (Pros, PriceFX) and experience with other emerging Lead-To-Cash tools: RightRev, LogikIO</li> <li>Proficient in all phases of the Application Development Lifecycle</li> <li>Strong technical project management and/or leadership skills</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,000 to $268,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #SS_US Job requisition code: 181250 Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Salesforce CPQ Manager

<h3> Position Summary </h3> Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you’ll do/Responsibilities <ul><li>Lead the onshore efforts for the Genesys solution ecosystem, assist in client management, technical grooming, defect resolution, RCA</li></ul> <ul> <li>Understanding of Genesys Engage architecture, interrelation of layers and applications to be able to asses points of failure in order to identify solutions to reported issues.</li> <li>Troubleshooting through logs for inbound, outbound voice (SIP/URS/ORS/IXN/Stat/MCP etc) , E-Services email chat, GMS, outbound campaigns for both Linux and Windows environment.</li> <li>Resolve technical issues, related to the Genesys platform, minimizing downtime, and ensuring service continuity.</li> <li>Installing Genesys Engage applications both Linux and Windows</li> <li>Configure and manage Genesys Engage components, including call flows, queues, and reporting dashboards to optimize performance.</li> <li>Provide ongoing support to contact center staff, addressing technical issues and ensuring effective use of Genesys tools.</li> <li>Conduct training sessions and workshops to educate staff on new features and best practices.</li> <li>Work closely with cross-functional teams, including IT, operations, and customer service, to ensure integration and alignment of systems and processes.</li> <li>Communicate effectively with stakeholders to gather requirements and provide updates on system performance and enhancements.</li> </ul> The Team Our Digital Foundry &amp; Operations works with the Customer &amp; Marketing group to bring a flexible capability and fluid capacity model to the delivery of small technology projects and enhancements. Qualifications Required <ul> <li>4 + years of consulting/ industry experience</li> <li>4 + years of experience in Genesys Engage</li> <li>Experience working with agile methodology utilizing Jira</li> <li>Certification Genesys Engage</li> <li>Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience</li> <li>Limited immigration sponsorship may be available.</li> <li>Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve</li> <li>Live near or willing to relocate to Houston, TX. Relocation assistance is available.</li> </ul> Preferred <ul> <li>Genesys Cloud CX/Contact Center domain experience</li> <li>Strong communication, influence, and cross-functional collaboration skills.</li> <li>Strong problem-solving and critical thinking abilities</li> <li>Experience working in a consulting environment.</li> <li>Analytical/ decision making responsibilities</li> <li>Analytical ability to manage multiple projects and prioritize tasks into manageable work products</li> <li>Can operate independently or with minimum supervision</li> <li>Excellent communication skills</li> <li>Ability to deliver technical demonstrations</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards-usdc.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Customer Communications Technology Sr. Genesys Engineer

<h3> Position Summary </h3> Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Support Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you’ll do/Responsibilities <ul> <li>Provide support for operations break-fix tickets, standards changes, maintenance and some small projects.</li> <li>Independently drive communications with clients, team members, offshore support team, other cross-functional teams, and third-party vendors daily. Responsibility within all phases of the application support &amp; maintenance including design, build, test, implementation, and maintenance of the application.</li> </ul> The Team Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on “heart of the business” issues Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry—and apply them with a process and mindset that tailors transformational change to their specific organization. Qualifications Required <ul> <li>Must have a current Epic Willow Certification</li> <li>3+ years of recent experience on Epic Support &amp; Maintenance</li> <li>Experience in application design, workflows, build, troubleshooting, testing, and support</li> <li>Great interpersonal and communication skills </li> <li>Remote work with the ability to work on-call evenings and weekends on a rotating schedule. </li> <li>Ability to travel 10% on average, based on the work you do and the clients you serve.</li> <li>Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience</li> <li>Limited immigrations sponsorship maybe available</li> </ul> Preferred <ul> <li>Current Epic Beacon Certification and/or any additional Epic Certifications.</li> <li>Hospital or Clinic operations experience</li> <li>ITIL process knowledge</li> <li>Strong desktop skills including Word, Excel, PowerPoint </li> <li>Analytical /decision making skills</li> <li>Operate independently or with minimum supervision</li> <li>Excellent written and communication skills</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards-usdc.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Epic Certified Willow Support Specialist

<h3> Position Summary </h3> Professionals in the Talent Channel may apply and be considered for the role regardless of US office location The Talent team implements core, firmwide Talent applications leveraged to support key Talent strategies and processes. As Talent identifies opportunities to transform the way Deloitte delivers services, technology solutions will need to be implemented or updated to provide an enhanced experience to our professionals and to drive operational efficiency and effectiveness improvements across Talent. Position Summary We are seeking a dynamic and motivated Lead Specialist to join our Digital &amp; Analytics team, focusing on Talent transformation initiatives. In this role, you will manage and support the planning and deployment of technical programs across multiple client engagements, ensuring successful implementation within timelines and budget. You will provide strategic direction and business guidance to Talent stakeholders and technical teams, while leading and coordinating team efforts throughout the project lifecycle. Recruiting for this role ends on March 12th, 2025. Work you’ll do As a Talent and Technology Project Lead Specialist, you will support the Rewards, Recognition, and Well-being (RRWB) Talent team, which guides the firm’s mission of providing comprehensive rewards that enable professionals to thrive mentally, physically, and financially. Key responsibilities include: <ul> <li>Project Management:</li> <ul> <li>Leading up to two concurrent implementations and supporting up to three live applications post deployment </li> <li>Planning, scheduling, coordinating, and managing the delivery of all project deliverables and related initiatives</li> <li>Defining requirements for new initiatives, ensuring that systems comply with firm standards and security protocols</li> <li>Understanding and translating business challenges into technical terms for discussions with Deloitte Technology and support teams</li> <li>Monitoring and reporting on project status, managing issues and risks, and proposing recommendations and solutions to resolve potential conflicts</li> <li>Supporting client and vendor relationships, managing scope, expectations, and issue follow up</li> </ul> <li>Training and Documentation: Conduct training sessions and/or workshops on project-related topics and collaborating with stakeholders and support teams to update process documentation. </li> <li>PMO Support: Support the Talent Digital &amp; Analytics Manager as the PMO Lead for RRWB operations activities and other transformation projects as applicable.</li> <li>Resource Management: Utilize shared project team sites, OneNote and Smartsheet to ensure structured communication and access to materials and documents for all project team members.</li> </ul> Qualifications: Required <ul> <li>Bachelor’s degree</li> <li>A minimum of 6 years of relevant work experience implementing new Talent systems and processes from ideation through deployment</li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li> <li>Ability to travel 0-5%, on average, based on the work you do and the clients and industries/sectors you serve</li> </ul> Preferred <ul> <li>PMP certification</li> <li>Knowledge and experience in well-being, compensation, benefits administration, and talent processes </li> <li>Knowledge of the professional services industry</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $88,600 - $163,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EA_ExpHire; EA_TALENT_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Talent and Technology Project Lead Specialist

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.Join HCSC and be part of a purpose-driven company that will invest in your professional development.<h1>Job Summary</h1>This position is responsible for small to mid-size provider recruitment and contracting activities for physicians, physician groups and facilities (independent hospitals, independent physicians with negotiations, small group / IPAS, etc). Develop and negotiate contracts. Develop and maintain relationships with providers. Ensure strategic coverage for assigned territory. Responsible for education of providers and for ongoing provider service. May be responsible for or assist with contracting or supporting services large or complex groups/facilities. Ability and willingness to travel within assigned areas of responsibility, including overnight stays.Required Job Qualifications: <ul> <li>Bachelor’s degree and 3 years provider contracting experience OR 7 years business experience including 3 years provider contracting experience.</li> <li>Knowledge of provider and facility contracting, products, and claims/processing systems.</li> <li>Negotiation skills.</li> <li>Relationship building skills.</li> <li>Knowledge of marketplace.</li> <li>Meet deadlines and work well under pressure.</li> <li>Verbal and written communication skills; organizational and planning skills.</li> <li>PC proficiency to include Microsoft Office.</li> <li>Analytical skills.</li> <li>Ability and willingness to travel within assigned areas of responsibility, including overnight stays.</li> </ul>Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!Pay Transparency Statement:At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting <a href="https://careers.hcsc.com/totalrewards" target="_blank">https://careers.hcsc.com/totalrewards</a>.The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.<h2>HCSC Employment Statement:</h2>We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.<h1>Base Pay Range</h1>$60,300.00 - $133,400.00

Blue Cross and Blue Shield of Oklahoma

Sr Network Management Consultant

<h3> Position Summary </h3> As a Small Business Program Manager, you will execute OSBSDP strategies and solutions to support an enterprise-wide approach to small and diverse business utilization. You will address issues or concerns related to small business and diverse business operations, ensuring alignment with stakeholder interests. Your role will involve ensuring compliance with local, governmental, and industrial regulations in all small business and supplier diversity program processes and operations. Additionally, you will support monitoring, reporting, and evaluating the effectiveness of small business and supplier diversity program implementations. You will also support the execution and implementation of strategies for small business and supplier diversity initiatives, addressing market trends and positively supporting firm-wide growth objectives. Recruiting for this role ends on March 10th,2025 Key Responsibilities: Strategic Growth: In the realm of strategic growth, the Small Business Program Manager will host informative meetings with stakeholders, account teams, and sector small business leads to ensure alignment and foster collaboration. The manager will prioritize top accounts in the assigned GPS Sector based on revenue generation and the level of support from the Office of Small Business and Supplier Diversity (OSBSD). They will identify opportunities to leverage SBIR/STTR and Mentor Protégé program benefits, enhancing the strategic growth initiatives of the program. Developing an in-depth understanding of how Federal clients utilize and engage with small and diverse business teaming partners is crucial, as is developing and maintaining a robust network of these partners for the GPS Sectors. The manager will provide advisory support through all stages of the acquisition process, ensuring that the GPS Sector Growth targets for 2030 are met. Efforts will be scaled through collaborations with Sector SB Advocates, Account Teams, and Account and Sector Leaders, ensuring a cohesive and strategic approach to growth. Marketing &amp; Outreach: In the area of Marketing &amp; Outreach, the Small Business Program Manager will manage the award and recognition processes for the assigned GPS Sector, ensuring that achievements are appropriately acknowledged and celebrated. They will work closely with account teams and sectors to create marketing and outreach opportunities that align with strategic goals. By raising visibility with clients, small and diverse business partners, and industry advocacy groups, the manager will enhance the program's profile and impact. Facilitating relationships with key organizations such as the SBA, DCMA, and client OSDBUs is essential to building a strong network of support and collaboration. Additionally, the manager will lead outreach and marketing efforts to meet both strategic and niche requirements, ensuring that the program's initiatives are effectively communicated and promoted. Small Business Utilization: Under Small Business Utilization, the Small Business Program Manager will provide comprehensive guidance on small business strategy, compliance issues, procedures, and best practices to ensure effective and compliant operations. They will connect with industry and agency representatives to interpret client buying trends, allowing for informed decision-making and strategic planning. The manager will introduce innovative small and diverse teaming partners, fostering a dynamic and inclusive network. They will support efforts to reduce barriers to engagement for small and diverse teaming partners, ensuring equitable opportunities and streamlined processes. Additionally, the manager will conduct bi-monthly reviews with account teams to assess progress on small business goals, providing insights and recommendations to drive continuous improvement and success. Compliance and Reporting: Under Compliance and Reporting, the Small Business Program Manager will support mentor protégé performance and ensure compliance with agreements, fostering successful partnerships. They will ensure accurate and timely reporting on sector engagement with small and diverse business requirements, highlighting achievements and areas for improvement. All remarks on ISRs will include references to Deloitte’s performance with small business goal achievement, showcasing the firm's commitment and progress. The manager will collaborate with Business Intelligence for regulatory reporting, ensuring that all data and reports meet necessary standards and requirements. They will support the drafting of small business plans and provide advice on best practices, ensuring that these plans are robust and effective. Additionally, the manager will ensure that all small business subcontracting plans and participation plans are maintained and current, providing a solid foundation for compliance and strategic growth. Professional Conduct: · Demonstrate the highest level of ethics and professional decorum. · Uphold standards of shared vision, empathy, effective communication, and trust. · Support and implement strategies, policies, processes, and procedures developed through the Office of Small Business. · Emphasize proactive customer service, compliance, and business objectives. · Collaborate proactively with GPS teams to maximize impact. · Enable timely, effective, and proactive communications with coach, team members, and GPCO leadership. · Provide timely, responsive and effective status updates and deliverables. Escalate small business challenges early within direct leadership chain. Success Looks Like: General Interactions &amp; Engagements: Success under general interactions and engagements involves maintaining a comprehensive awareness of sector and account activities, ensuring alignment with program goals and strategic direction. It includes collaborating effectively across functions to foster a cohesive and integrated approach. Providing timely project updates and proactively supporting small business pursuits are crucial for maintaining momentum and achieving objectives. Hosting internal and external stakeholder meetings facilitates communication and collaboration, while prioritizing top accounts ensures focused and strategic efforts. Supporting developmental plans for teaming partners and offering advisory support enhances the capabilities and success of these partners. Additionally, supporting GPS Sector Growth and scaling efforts through collaborations with various teams and leaders are key indicators of success, driving overall growth and achievement of strategic targets. <ol><li> Expected Level of Impact: Success in this role involves seeking opportunities for broader awareness of business strategy and goals, ensuring that all actions are aligned with the overarching objectives. It requires challenging existing practices and bringing in innovative solutions to drive continuous improvement. Applying industry and competitor knowledge to build leading practices is essential for maintaining a competitive edge. Modeling effective teaming and integration across teams and business units fosters a collaborative and cohesive work environment. Managing difficult conversations with stakeholders is a critical skill, ensuring that issues are addressed constructively. Active contribution to coaching, project management responsibilities, and team leadership is vital for developing a high-performing team. Anticipating, identifying, and articulating critical business problems allows for proactive problem-solving. Developing solutions to complex problems and leveraging multiple data sources ensures informed decision-making. Managing ambiguity and demonstrating flexibility are key to navigating changing circumstances. Building powerful narratives to influence and collaborate with stakeholders enhances communication and buy-in. Demonstrating understanding and anticipation of team and client needs ensures that actions are relevant and impactful. Finally, integrating and aligning viewpoints of multiple stakeholders ensures that diverse perspectives are considered and unified towards common goals.</li></ol> Qualifications: Required: · Bachelor’s Degree required. · Min. 6+ years of relevant work experience. · Experience and working knowledge of Federal Acquisition Regulations (FAR) and Agency FAR Supplements. · Strong MS Word, MS Excel, MS PowerPoint, data visualization and data analysis skills. · Ability to travel 5-10%, based on work and client needs. · Must be legally authorized to work in the United States without the need for employer sponsorship. Preferred: <ul> <li>Experience supporting Federal and SLHE clients.</li> <li>Advanced degree or relevant certifications.</li> <li>Proficiency with MS Project, and Visio.</li> <li>Strong consultative and communication skills.</li> <li>Command knowledge of Federal Contracting regulations.</li> <li>Ability to operate in a demanding executive-level environment.</li> <li>Demonstrated ability to work effectively and collaboratively with teams.</li> </ul> This role offers a unique opportunity to contribute to the growth and success of small businesses within the public sector, ensuring compliance, fostering innovation, and driving strategic initiatives. CMG Channel may apply and be considered for the role regardless of US office location. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $80,400 - $148,000 You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation:<a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> EA_ExpHire EA_GPS_ExpHire #LI-KW2 Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

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