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As Marqeta’s Compliance Advisory Manager (Debit/Prepaid) you will be responsible for the implementation and monitoring of the company’s Compliance Management Program to ensure the bank is in compliance with its policies and procedures and with banking laws and regulations relevant to debit and prepaid card products. The role requires expertise in financial regulations, risk management, and strong analytical skills. This role will be the subject matter expert and face of Debit and Prepaid Compliance at Marqeta and with our issuing banks and debit/prepaid partners; with the support of your leader and the Chief Compliance Officer. Excellent interpersonal skills and collaboration skills are a must as you collaborate with other internal departments (e.g., product, operations, legal) to ensure compliance across the organization and with partners and issuing Banks to ensure compliance across the product universe. The Compliance Advisory team is actively engaged in new product development at Marqeta and ensures our internal processes and the processes of our partners meet regulatory requirements. The team provides the advice to key partners to achieve and maintain regulatory compliance and may perform oversight of the processes, in addition to assisting with first and second lines of defense testing of the debit and prepaid products. This may include reviews of complaints; engagement with audits and issue management and working with Legal on detailed requirements. We work <a href="https://www.marqeta.com/blog/2022/05/10/flexible-first" target="_blank">Flexible First</a>. This role can be performed remotely anywhere within the United States. We’d love for you to join us! <h2>The Impact You’ll Have</h2> <ul> <li>Stay up-to-date on relevant regulations and ensure the company's debit and prepaid card programs comply; </li> <li>Disseminate information regarding debit and prepaid compliance and upcoming regulatory changes to appropriate staff; </li> <li>Develop, implement, and maintain compliance policies and procedures for debit and prepaid card products. Review applicable operational playbooks, processes and procedures to ensure alignment with the regulation and policies; </li> <li>Identify, assess, and mitigate compliance risks associated with debit and prepaid card operations; </li> <li>Monitor compliance with regulations and policies, conduct/collaborate with audits, review applicable product complaints and investigate potential violations; </li> <li>Review and approve training programs to ensure employees understand their compliance responsibilities; </li> <li>Collaborate in the preparation and maintenance of accurate compliance documentation, dashboards and reports; </li> <li>Communicate with department managers regarding regulatory compliance, risk assessments, key controls and recommendations for compliance; </li> <li>Ensure compliance exceptions are adequately addressed by management and resolved timely; </li> <li>Assist with preparation for audits and exams and serve as a point of contact for internal and external auditors as needed; </li> <li>Exhibit a strong culture of trustworthiness, integrity, dependability, and responsibility; </li> <li>Attention to detail and accuracy; </li> <li>Effective time management; </li> <li>Strong written and verbal communication skills; </li> <li>Effective balance of team and individual responsibilities; and </li> <li>Provide assistance in other areas of compliance as needed. </li> </ul> Who You Are <ul> <li>Bachelor's degree in a related field (e.g., finance, law, business administration) or equivalent work experience and certifications; </li> <li>3-5+ years of experience in a compliance, risk, or audit role, with experience in financial services or the payments industry; specifically around debit and prepaid products. Experience with both commercial and consumer products is a plus;</li> <li>CRCM or other relevant certifications are a plus; </li> <li>Excellent understanding and experience with Regulation E, Prepaid rules and UDAAP; </li> <li>Knowledge and experience with Deposit compliance is a plus; </li> <li>Strong analytical, problem-solving, communication, and interpersonal skills. </li> <li>Proficiency in compliance management software and Microsoft Office Suite.</li> </ul> <h2>Nice-To-Haves</h2> <ul> <li>CRCM or other relevant certifications; </li> <li>Deposit product compliance experience; and</li> <li>Experience with NACHA rules and processes</li> </ul> <h2>Typical Process</h2> <ul> <li>Application Submission</li> <li>Recruiter video call</li> <li>Hiring manager video call</li> <li>Virtual “Onsite” consisting of 4-5, 45 min calls</li> <li>Offer!</li> </ul> <h2>Compensation and Benefits</h2> Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: <ul> <li> National: A baseline tier that applies to most of the geographic territory of the United States.</li> <li> Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA</li> <li> Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.</li> </ul> Visit <a href="https://www.marqeta.com/company/salaryzones" target="_blank">this page</a> or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: <ul> <li>National: $121,500 - $151,900</li> <li>Premium: $131,500 - $164,400</li> <li>Premium Plus: $143,000 - $178,700</li> </ul> We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers <ul> <li>Multiple health insurance options</li> <li>Flexible time off – take what you need</li> <li>Retirement savings program with company contribution and after tax contributions</li> <li>Equity in a publicly-traded company and an Employee Stock Purchase Program</li> <li>Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave</li> <li>Free therapy sessions, financial and professional coaching, and legal advice</li> <li>Monthly stipend to support our remote work model</li> <li>Annual “development dollars” to support our people growth and development</li> <li>Through Flex First, the freedom to live and work wherever you and your family thrive</li> </ul> <h4>About Marqeta</h4> Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. <h4>Marqeta’s Values</h4> – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is proud to be an equal opportunity employer that gives consideration to all qualified applicants regardless of race, ancestry, national origin, color, Indigenous, citizenship, religion/creed, sex, sexual orientation, gender identity, gender expression marital status, family status, disability, veteran status, criminal histories consistent with legal requirements, or any other characteristic protected by applicable law. Our dedication to diversity and inclusion extends beyond the categories above. Review Marqeta’s<a href="https://investors.marqeta.com/esg" target="_blank"> ESG Report</a> to see that dedication in action. Fostering an environment where everyone feels valued and respected creates a stronger and more innovative team at Marqeta. We celebrate the unique contributions of each individual and empower all members of our organization. Join us in building a company where diversity thrives and everyone can be their authentic selves. If you require reasonable accommodation for the application process and beyond (including due to a disability), please submit<a href="https://forms.gle/Nx79JaH22WR94nBh7" target="_blank"> this form</a> and we will be more than happy to assist you. Marqeta will make reasonable accommodations for candidates when needed in accordance with applicable law. The<a href="https://www.marqeta.com/company/applicant" target="_blank"> Applicant and Candidate Privacy Notice</a> applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.

Marqeta

Compliance Advisory Manager (Debit/Prepaid)

Liberty Mutual Strategic Ventures

Director of Retirement Programs

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Travel Rule is a global regulation that requires businesses to share information about cryptocurrency transactions. Travel Rule adherence is required for any regulated crypto exchange to operate in key markets (e.g. United States, Europe, Singapore, and more). Coinbase operates the world’s leading Travel Rule solution, known as TRUST, a non-profit partnership between multiple Virtual Asset Service Providers (VASPs). For Coinbase, not only is it critical that we’re fully-compliant with Travel Rule, we also aspire to deliver the world’s best Travel Rule solution with TRUST, ensuring that we’re able to create a delightful experience for our own customers while preserving customer privacy and security. As Coinbase’s Travel Rule lead, you’ll play a critical role in both owning the end-to-end Travel Rule experience across Coinbase’s products, but also positioning and growing TRUST as the world’s leading Travel Rule solution. What you’ll be doing (ie. job duties): <ul> <li>Lead Travel Rule vision, strategy, and execution across a broad cross-functionality team.</li> <li>Define and own a long-term roadmap, and ensure close alignment with stakeholders across relevant Coinbase products.</li> <li>Drive success across all key metrics (TRUST market share, Travel Rule performance across Coinbase’s products, and more).</li> <li>Expand TRUST’s footprint across VASPs, networks, and assets.</li> <li>Partner closely with Design and Engineering to deliver a delightful and high-quality UX to ensure that Coinbase is compliant without compromising customer experience.</li> <li>Be on top of every detail: Relentlessly drive program health, keep stakeholders informed, and demonstrate holistic ownership.</li> <li>Obsess over quality: At Coinbase, quality is core to what we do, and Travel Rule is no exception. You’ll be accountable to ensuring every screen, every flow, and every feature is polished and that all edge cases and “unhappy paths” are identified and resolved. </li> </ul> What we look for in you (ie. job requirements): <ul> <li>6+ years of product management experience</li> <li>3 years of experience taking products from conception to launch</li> <li>Experience working with, balancing needs, and maintaining strong relationships across a wide variety of stakeholders</li> <li>Experience navigating and influencing senior leadership across multiple functions</li> <li>Demonstrated ability in working with a high degree of business and technical complexity across a broad product portfolio</li> <li>Demonstrated ability to ship a holistic product experience without “shipping the org chart”</li> <li>Aptitude for learning and ability to ramp quickly on new and potentially complicated domains</li> <li>Demonstrated passion for cryptocurrency, financial markets, and the Coinbase mission</li> <li>Demonstrated technical aptitude (via degree or prior experience in a technical role)</li> </ul> Nice to haves: <ul> <li>Experience leading and growing crypto or compliance-related products.</li> <li>Experience working with open source and/or industry-wide protocols or standards.</li> <li>Business development and partnership experience.</li> <li>Experience operating with international teams, including effective cross-time zone collaboration.</li> <li>Experience working with payment networks and/or platforms.</li> <li>Prior experience working with compliance and/or risk products.</li> <li>Experience with self-custody, wallets, stablecoins, and protocols.</li> </ul> ID: GPPM06US *Answers to crypto-related questions may be used to evaluate your onchain experience Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $201,450—$237,000 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Product Manager (Platform - Crypto)

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Internal Audit is an independent, third line function that reports directly to the Coinbase Audit Committee. The purpose and mission of Internal Audit is to objectively evaluate and audit the effectiveness of governance, compliance, risk management, and control process. The in-house Coinbase Internal Audit team is responsible for strategic analysis, risk assessments, development of the audit plan, project management, quality review, report issuance and issue validation across IT and business functions. By executing all aspects of audits, including planning, walkthroughs, testing, deficiency remediation, and report writing in accordance with the Irish regulatory requirements, you'll play a key role in strengthening our position as the industry leader by evaluating the effectiveness of management’s ability to control potential events or threats and ultimately add value to all our stakeholders What you’ll be doing (ie. job duties): <ul> <li> SOX &amp; SOC Program Leadership (Third Line of Defense): As a key leader within the Internal Audit department (the third line of defense), you will lead, direct and own the company's SOX 404 and SOC (e.g., SOC 1, SOC 2) testing programs. This includes leading the annual and ongoing scoping, strategic resourcing, to ensure timely, accurate and comprehensive testing of all in-scope SOX and SOC controls. Strategically coordinate testing efforts with external auditors to maximize efficiency and ensure alignment on control assessments and findings.</li> <li> IT Controls Oversight (ITGC &amp; ITAC): Oversee the testing of IT General Controls (ITGCs) and IT Application Controls (ITACs), ensuring comprehensive coverage and assessment of IT-dependent financial reporting and operational processes. A strong understanding of both business process and IT controls is critical.</li> <li> Cross-Functional Partnership &amp; Stakeholder Management: Serve as the primary liaison with internal partners (e.g., Finance, Legal, IT, Security, and 2nd Line functions like Risk Management and Compliance) and external auditors. Strategically manage these relationships to coordinate audit controls testing, walkthroughs, and evidence gathering, driving initiatives to optimize audit processes and achieve significant efficiencies.</li> <li> Operational Audit Execution &amp; Oversight (Finance &amp; Accounting): Spearhead and execute comprehensive, risk-based operational audits of the finance and accounting functions. This includes planning, scoping, fieldwork, identifying areas for process improvement, efficiency gains, risk mitigation, and reporting.</li> <li> Impactful Audit Reporting &amp; Recommendations: Develop and present impactful audit reports on SOX, SOC, and operational audit findings, detailing clear findings, risk implications, and pragmatic, actionable recommendations to senior management and relevant stakeholders. Partner with leadership to develop and monitor remediation plans.</li> <li> Data Integrity &amp; IUC/IPE Governance: Establish and enforce rigorous standards for the review and validation of Information Used in the Control (IUC) and Information Produced by the Entity (IPE), ensuring the completeness, accuracy, and reliability of data underpinning control performance.</li> <li> SOX System &amp; Technology Optimization: Drive the development, implementation, and ongoing optimization of SOX repository tools (e.g., Workiva GRC or similar systems). Drive user adoption and ensure the effective utilization of such systems to enhance program efficiency.</li> <li> SOX Testing Innovation &amp; Efficiency: Oversee the development and implementation of new tools, technologies, and innovative testing techniques (e.g., data analytics, automation) specifically for SOX testing, with a clear objective to optimize for efficiency, reduce manual effort, and enhance the quality of testing.</li> <li> Deficiency Evaluation &amp; Strategic Remediation: Provide expert guidance on complex control deficiencies, performing thorough root cause analysis. Drive the development of strategic, sustainable remediation plans in collaboration with process owners, and oversee and report on remediation progress and effectiveness to senior management.</li> <li> Executive &amp; Audit Committee Reporting: Develop and present comprehensive reports, findings, and assertions related to SOX, SOC, and operational audit activities to executive leadership and the Audit Committee.</li> <li> Global Team &amp; Resource Management: Strategically lead and manage global teams, including co-sourced and offshore resources, across multiple time zones. Set performance standards, ensure high-quality deliverables, and drive timely execution of audit and compliance activities.</li> <li> Continuous Improvement &amp; Innovation: Champion and drive a culture of continuous improvement within the SOX, SOC, and operational audit programs. Identify and implement innovative solutions, including the development and deployment of new tools, automation, data analytics, and advanced auditing techniques, to enhance effectiveness and efficiency across all audit activities.</li> <li> Strategic Risk Assessment Integration: Lead and direct the annual and semiannual SOX risk assessment process, in close coordination with the broader Internal Audit team. Ensure findings are strategically integrated into the overall audit and compliance strategy.</li> <li> Methodology Development: Contribute to the development and refinement of internal audit methodologies for SOX compliance, SOC reporting, and operational audits, incorporating best practices and industry standards</li> </ul> What we look for in you (ie. job requirements): <ul> <li>Bachelor's or Master's degree in Accounting, Finance, Information Systems, or a related field.</li> <li>10+ years of progressive experience in Internal Audit, External Audit, ICFR/SOX Compliance, SOC Reporting, IT Audit, Finance, Risk Management, or related fields, with a significant portion in a leadership capacity. A substantial portion of this experience must be within the financial services industry.</li> <li>Extensive Big-4 public accounting and/or public company experience is highly preferred.</li> <li>Proven experience leading SOX and SOC (e.g., SOC 1, SOC 2) testing programs, including scoping, resourcing, and execution of control testing.</li> <li>Experience in developing and implementing new tools, technologies, or testing methodologies to improve SOX testing efficiency and effectiveness.</li> <li>Strong understanding and hands-on experience with both business process controls and IT controls, including IT General Controls (ITGCs) and IT Application Controls (ITACs).</li> <li>Demonstrated experience in leading, planning, executing, and reporting on operational audits within finance and accounting functions.</li> <li>Deep, expert-level understanding of US GAAP, SOX 404 requirements, COSO framework, PCAOB auditing standards, and relevant SOC reporting standards (e.g., SSAE 18). Proven ability to apply this knowledge to complex and evolving business scenarios.</li> <li>Extensive track record of leading and managing all aspects of ICFR/SOX programs, including risk assessment, control design and implementation, testing strategy, deficiency evaluation, and remediation oversight.</li> <li>Exceptional strategic project management skills, with a proven ability to lead complex, large-scale initiatives, manage competing priorities, and deliver high-quality results within stringent deadlines in a dynamic, global environment.</li> <li>Demonstrated ability to build strong, influential relationships and collaborate effectively with senior leadership, cross-functional teams (including IT, Security, and 2nd Line functions), and external auditors. Proven experience influencing stakeholders at all levels of the organization.</li> <li>Proven experience in successfully leading and managing globally distributed teams, including co-sourced and offshore resources, ensuring high-quality deliverables and effective collaboration across diverse time zones and cultures.</li> <li>Superior analytical, strategic thinking, and complex problem-solving skills. Impeccable judgment and a relentless commitment to quality, accuracy, and meticulous attention to detail.</li> <li>Strong leadership and team development capabilities, with experience mentoring, coaching, and guiding direct and indirect reports.</li> <li>Excellent communication (written and verbal), presentation, and interpersonal skills, with the ability to articulate complex technical issues clearly and concisely to both technical and non-technical audiences, including executive leadership and the Audit Committee.</li> <li>Ability to operate with a high degree of autonomy, make critical decisions, and drive initiatives forward in a fast-paced, evolving environment.</li> <li>Clear understanding of the three lines of defense model and the role of Internal Audit.</li> </ul> Nice to haves: <ul> <li>Significant public accounting (Big 4 strongly preferred) and/or extensive, relevant industry leadership experience within the financial services sector, preferably in a senior role within an Internal Audit department.</li> <li>Relevant professional certification (e.g., CPA, CIA, CISA, CISM, CRISC, CFE) is strongly preferred. An MBA or other advanced degree is a plus.</li> <li>Proven success thriving in high-growth, fast-paced, and ambiguous environments, demonstrating exceptional adaptability and resilience.</li> <li>Strategic and entrepreneurial mindset, with a track record of driving innovation, process re-engineering, and improvement in controls and audit practices, including the use of data analytics and automation tools.</li> <li>Deep understanding of the crypto, payments, and/or broader financial services industry, including emerging risks, regulatory landscapes, and innovative technologies.</li> <li>Significant experience in auditing complex information systems, cloud environments, cybersecurity controls, and technology-dependent business processes.</li> </ul> P70985 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $201,365—$236,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Internal Audit - SOX Senior Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! What you can expect The Cyber Security Operations (CSO) function within Global Information Security enables the various businesses of Bank of America to conduct operations in a secure, trusted, and safe manner by defending the organization and our customers from cyberattacks. Insider Threat Investigators (ITI) within CSO investigates risks and protects against threats posed to the bank by insiders and works closely with peer teams across the enterprise to ensure comprehensive and proactive controls and monitoring are in place to detect and mitigate insider risks. Insider Threat Investigator is responsible for conducting data analysis of insider threat auditing and monitoring software resources to detect and identify insider risk activities. In addition, they will be required to complete investigations by analyzing and verifying information through various investigative techniques, internal resources, and conversations/interviews with persons of interest. The role will also require regular collaboration with experts in and out of the team, both in country and in other regions, where excellent communication skills will also be necessary. What you will do <ul> <li>Conduct investigations by analyzing and verifying information through various investigative techniques, internal resources, and conversations/interviews with persons of interest;</li> <li>Complete written reports in compliance with current reporting procedures and policies. Must have the ability to write detailed, concise, and accurate reports;</li> <li> Ability to manage high risk regional information security incidents by working in conjunction with response partners and other risk teams; </li> <li>Utilizing next generation tools and technology to conduct deep behavioral analytics assessments/ investigations with a focus on mitigating information security related insider threats;</li> <li>Ability to collect and analyze data from various applications to fulfill an investigation/support request(s)</li> <li>Document each stage of the investigation with clear &amp; concise notes </li> <li>Effectively pivot communication style &amp; verbiage based on audience (i.e. non-technical)</li> <li>Ability to collaborate well with other teams to drive resolution to an investigation, across multiple regions/countries</li> <li>Ability to effectively multi-task between several competing efforts</li> <li>Maintain an awareness of industry challenges and advancements to add value to enhancing processes &amp; technologies </li> </ul> Your background <ul> <li>5+ years’ work experience with an insider threat focus or technical background that could be applied to understand key insider risk components </li> <li>Curiosity, diversity of thought, critical thinking, willingness to learn, and persistence to identify risk</li> <li>Methodical and systematical approach to utilizing technical tools, applications, etc. </li> <li>Familiarity with Splunk, ENCASE, CrowdStrike and other similar investigative and/or monitoring tools</li> <li>Exceptional written and verbal communication skills to various audiences </li> <li>Mindset of curiosity: not afraid to learn new things </li> <li>Excellent organizational skills to manage caseload, projects and ad hoc requests</li> <li>Experience in conducting complex investigations with an Insider Threat emphasis</li> <li>Knowledge in how to conduct computer forensics </li> <li>Familiarity with participating/driving incident response events</li> </ul> Desired Skills <ul> <li>An understanding of human behavior / human psychology or investigative background </li> <li>Technical experience with information security / data loss prevention tools or controls such as Intrusion Detection &amp; Prevention technologies (IDS/IPS) and/or SIEM systems and other data correlation engines. </li> <li>Extensive experience in Splunk, ENCASE, CrowdStrike and other similar investigative and/or monitoring tools</li> <li>Certifications - Security+, Network+, CEH, CISSP, CCNA, CCNP, EnCE other cyber security related certifications</li> <li>Familiarity with sleuthing in OSINT </li> <li>Familiarity with working in cloud </li> <li>Networking/System administration experience </li> <li>Experience in scripting languages for databases </li> <li>Bachelor’s in computer science or related fields</li> </ul>

Bank of America

Vice President, Insider Threat Investigations, Global Information Security, Australia

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: Your background <ul> <li>At least 10 years’ working experience in area of Trade Finance Operations in a bank Specializing in Bankers Guarantees, Letters of Credit issuance &amp; Negotiation and Supply Chain Financing, in addition to knowledge and experience in other Trade products.</li> <li>Knowledge of Trade and non-Trade Loans and Credit Operations will be a bonus.</li> <li>Ability to communicate effectively both orally and in writing, with both internal stakeholders and clients.</li> <li>Ability to plan and prioritize the daily work to achieve efficient and effective management of time.</li> <li>Be able to work well with all associates and actively promote a cohesive working environment.</li> <li>Be client focused in providing a high level or customer service and conscientiously aware of the quick turnaround time on the checking of documents.</li> <li>Excellent presentations, communication, time management, problem solving, interpersonal and teamwork skills.</li> <li>Basic PC skills (Words, Excel, PowerPoint is minimum).</li> <li>Innovative and open minded, maintaining a professional &amp; positive attitude at all times.</li> <li>Able to work under pressure &amp; challenges.</li> <li>Good understanding and application of the UCP600, ISBP, URC 522, URDG 758 and bank guideline and policies, compliance and audit requirements.</li> <li>Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.</li> </ul> What you can expect The Singapore Trade Operations Team Manager manages both a Trade Client Services Team and a Trade Finance Middle Office team (about 10 associates). Products handled includes Import and Export Letters of Credit, Documentary Collections, Bankers Guarantees / Standby Letters of Credit, Supply Chain Financing, Trade Loans (Trade Advances, Invoice Financing) and Risk Participation/Distribution. The Singapore Branch team liaises with various parties such Clients and Internal parties (Bankers, Sales, Legal, other branches as well as the Global Business Services (GBS) Team in India). The incumbent is also expected to be able to explain and advise clauses and the acceptability/unacceptability of clauses to any party regarding the LCs, BGs or SBLCs. What you will do – Manage both the Trade Client Services team and the Middle Office Teams: To manage HR and administrative aspects of the team To support Function and Branch led initiatives and projects. Ensure governance process and procedures are updated and adhered to. Hold regular check-in and reviews with Business Partners and Branch Ops head. To oversee BAU activities of the teams which are responsible for the following: Banker’s Guarantees, SBLC Issuance / Amendments / Renewal (Primary Duties): <ul> <li>Reviewing of guarantee and SBLC format in accordance to the guideline laid down by legal and product team.</li> <li>Escalate and obtain approval from Trade Control and Credit Department when necessary.</li> <li>Scanning of required documents for GBS’ processing.</li> <li>Attending to back-end processing team and customers queries/clarifications via emails in a timely manner.</li> <li>Ensure all transactions are accurately processed / verified in accordance with customer’s instructions and according to the bank’s operational procedure and policies.</li> <li>Print out completed BG, obtain Officer’s signature as per delegation of authority (For Mail Guarantee / Amendment).</li> <li>Daily check in the Trade E-Banking platform system with which clients may submit the guarantee/SBLC applications online.</li> <li>Ensuring timely review of daily report to ensure prompt actions to be taken for expired guarantee/SBLC.</li> <li>Updating of guarantee daily tracker and follow up with clients for status.</li> <li>Daily reconciliation between processing team and end of day email to ensure item scanned are duly processed.</li> <li>Follow up with correspondent bank for guarantee issuance and charges.</li> <li>Follow up with client on all outstanding charges.</li> <li>Ensure amortization of issuance commission is done by the processing team by 15th of every month. </li> </ul> Import Letters of Credit <ul> <li>Manage Issuance of Letters of Credit with clients and the processing team.</li> <li>Attach negotiation advice with copy of invoice and Bills of Lading (B/L) for release to customers over counter.</li> <li>Fax or email customer and photo-copy covering schedule.</li> <li>Record the Negotiation advice for customer to collect.</li> </ul> Import LC Payments: <ul> <li>Print Notice of Arrival of document covers.</li> <li>Fax or email covers to customers.</li> <li>Receive customers’ signed payment instructions.</li> <li>Prepare for release of documents with B/Ls or Airway Bills (AWB) duly endorsed to the counter.</li> </ul> Acceptance of Usance bills: <ul> <li>Print Notice of Arrival of document covers and prepare for release of documents to applicant with B/Ls or AWBs duly endorsed upon receipt of the Acceptance advice.</li> <li>Receive customers’ signed acceptances.</li> <li>Affix the acceptance stamp on the draft drawn by the beneficiary and calculate and determine the maturity date of the bills.</li> <li>Sign on accepted drafts and scan drafts and notification of customer’s acceptance with maturity date for the GBS team’s processing.</li> <li>Reflect the loan number in bank schedule.</li> <li>File usance drafts - according to maturity dates.</li> </ul> Processing of Usance Bills at maturity: <ul> <li>Receive processing team’s email notification of due date maturities and ensure that the GBS team processes the payments on due date.</li> <li>Stamp “PAID’ at maturity and close file</li> </ul> Miscellaneous tasks <ul> <li>Attend to clients at the Trade Counter.</li> <li>Receipt of transactions documents via Mailroom, Fax Machine and Counter and record in trackers.</li> </ul> <ul><li>Daily check in Trade E-Banking platform and 3rd party doc prep system with which clients may submit documents online.</li></ul> <ul> <li>Perform document count to reconcile with client’s presentation and prepare Index Sheet for scanning.</li> <li>Scan Index Sheet and documents to GBS checking teams.</li> <li>Prepare of DHL courier receipt for documents to be dispatched.</li> <li>Sending of daily EOD reconciliation email to GBS of documents scanned.</li> </ul> Additional Duties <ul><li>Providing guidance and support for teammates. </li></ul> <ul> <li>Governance activities such and reviewing of Controls, procedures, and reporting.</li> <li>Projects and initiatives such as process improvement projects for the team and department.</li> <li>Pitching in to support BAU activities if the team is shorthanded.</li> </ul>

Vice President, Head of Trade Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Candidate will be a part of the Know Your Client (KYC) Client Outreach Chief Operating Officer (COO) team within the Global Corporate and Investment Bank (GCIB) and Global Markets lines of business. The Function The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank’s global regulatory and policy requirements as it relates Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams. The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner. In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes, and identify opportunities that enhance the client experience. The Role The KYC Client Outreach COO team oversee delivery of Front Line Unit (FLU) KYC data and analytics, resource capacity and client population forecasting, restriction and closure processes, client population oversight, program governance, issue remediation, culture, engagement, and training/readiness. Role Responsibilities <ul> <li>Support data and analytical needs of the GCIB and GM front line units, providing management information relating to client outreach performance, delivery, and output</li> <li>Understand data lineage and be comfortable using and manipulating large data sets to ensure analytics are accurate, fit for purpose, and well controlled</li> <li>Apply data to solve problems and provide strategic insight to the FLU including views on client revenue, client valuation, and prioritization</li> <li>Participate in resource and client population forecasting, ensuring stakeholders have real time views into forecast population and related risks</li> <li>Support restriction and closure processes, client population governance, and business control metrics</li> <li>Partner with colleagues in Banking, Sales, FLU COOs, FLU Change, FLU Business Controls, Operations, HR and other groups as needed</li> <li>Embrace a collaborative and output oriented culture</li> </ul> Required Skills <ul> <li>Bachelor's degree</li> <li>Analytical experience within the financial services industry</li> <li>Comfortable using and manipulating large data sets to solve analytical problems and provide strategic insight</li> <li>Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word</li> <li>Experience with Tableau, Alteryx and other analytical tools is a plus</li> <li>Excellent interpersonal skills for motivation, collaboration and encouragement</li> <li>Professional Demeanor: Demonstrating patience, composure, and positive attitude.</li> <li>Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.</li> <li>Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.</li> <li>Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision</li> <li>Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail</li> </ul> Benefits of working at Bank of America: UK <ul> <li>Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner</li> <li>Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons</li> <li>20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum </li> <li>The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.</li> <li>Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.</li> <li>Access to an Employee Assistance Program for confidential support and help for everyday matters</li> <li>Ability to donate to charities of your choice directly through payroll and the bank will match your contribution</li> <li>Opportunity to access our Arts &amp; Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.</li> <li>Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.</li> </ul> Bank of America: Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

VP GCIB  KYC COO Support

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Line of business Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Responsibilities: <ul> <li>Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures</li> <li>Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions</li> <li>Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units</li> </ul> Required Skills: <ul> <li> Knowledge of Merrill Systems Knowledge of LMA product </li> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Coaching</li> <li>Written Communications</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Transcation Management Ops Analyst - BPRO LMA

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for working closely with sales, portfolio managers, product specialists, and client service members to coordinate all sales and support activities for assigned accounts, which are primarily medium-sized and/or less complex institutional accounts. Key responsibilities include maintaining and enhancing relationships with existing institutional clients. Job expectations include promoting investment product sales through frequent client meetings and discussions covering investment strategy, account performance, new products, and market developments. Line of Business Job Description: The role covers onboarding and strategic account management for Institutional clients across various Fixed Income and Equity products within Global Markets. This requisite requires someone with Client facing experience, markets product knowledge and has KYC background. The onboarding associate will manage client pipeline and will be facing off with Senior Sales Partners, Managing KYC pipeline, and looking for inefficiencies in the end-to-end onboarding process. To be successful in this role, you will need to provide client relationship management services within Integration for clients across multiple products and asset classes: Responsibilities: <ul> <li>Partners with sales, portfolio managers, product specialists, and client service members to coordinate all sales and support activities for assigned accounts, such as settlements, reconciliations, and account maintenance</li> <li>Promotes investment product sales through client meetings and discussions covering investment strategy, account performance, new products, and market developments</li> <li>Deepens and enhances existing relationships with institutional clients during client meetings and interactions</li> <li>Coordinates on internal processes and documents to deliver a quality and on time product to Global Markets clients</li> <li>Onboarding Associate serves as the voice of the client, enables the strategic development of the client service model and technology platforms</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.</li> <li>Ensure BofA is industry leading in onboarding – exceeding expectations, enhancing the on-boarding / integration client experience with BofA, aligning with client strategies, themes and ensuring we deliver against strategic plans for best in class on-boarding</li> <li>Protect existing revenue and to enable new revenue through fund on-boards and mandates won for multi-fund launches</li> </ul> Required Qualifications: <ul> <li>2+ years client on-boarding experience (asset managers, hedge funds, or other client types)</li> <li>Working knowledge of AML / KYC and Regulatory requirements for client on-boarding</li> <li>Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner</li> <li>Excellent communications skills and ability to present to an audience</li> <li>Ability to work under pressure in a team environment</li> <li>Ability to liaise with all levels of the firm and people with different experiences and backgrounds</li> <li>Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Legal Structures and Legal Forms</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Recording/Organizing Information</li> <li>Written Communications</li> <li>Data Collection and Entry</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Sr Relationship Manager II - Global Markets Client Onboarding

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines. Responsibilities: • Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities • Assists, educates, and trains clients on conducting simple transactions through self-service technologies • Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy • Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping • Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements Required Qualifications: • Has a minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment. In lieu of this requirement, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I), or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months. • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for helping new and existing clients based on their needs. • Has strong written and verbal communications skills. • Is able to communicate effectively and confidently, and is comfortable engaging all clients (in-person and by phone). • Has the ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances. • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously. • Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws). • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • An Associate’s Degree or Bachelor’s Degree in business, finance, or a related field. • Experience working in a financial center where goals were met or exceeded. • Retail and/or sales experience in a salary plus incentive environment. • Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded. • Experience with financial information, spreadsheets and financial skills. • Knowledge of banking products and services. • Strong computer skills including Microsoft applications and previous experience utilizing laptop technology Skills: • Active Listening • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

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