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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Summary: Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities and operates a global security operations center that monitors, detects and responds to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. What you can expect in Identity &amp; Access Management: In today’s highly connected world, managing and securing the identity of users is essential to the safety and success of our workforce. The Identity &amp; Access Management (IAM) team works within Global Information Services (GIS) and in close participation with all other LOB teams as well as second and third line of defense partners. This role is highly visible and requires frequent interaction with senior management and key stakeholders. Are you passionate about the latest IT technologies and thrive in a fast-paced international environment? In a typical day, you may work with other team members on the book of work, operational concerns, or risk items. You will help overcome obstacles and maintain good relationships with key stakeholders across the bank to ensure timely and effective delivery. We offer you the opportunity to collaborate with passionate competent people, experts in their field. We thrive on being challenged and everything we do is anchored in managing risk for the bank. The Identity &amp; Access Management (IAM) Info Security Controls Specialist will analyze, strengthen, and secure the company's IAM systems and overall risk posture for Access Certifications and Governance. This role focuses on collaboration across all Lines of Business, CIO teams, to continuously improve the organization's access certification program. The Control Specialist will analyze controls to identify and document inefficiencies, and design/prioritize improvement opportunities to enable swift adherence. The role also will actively apply knowledge of laws, rules, regulations, and information security concepts (e.g., NIST, COBIT, ISO) to establish and maintain policies, validate alignment of processes and controls to requirements, report on adherence to policy requirements and maintain governance programs related to access certifications and revocation services. Job expectations include using data analytics, governance process management, and partnering with internal teams to verify policy compliance, identify gaps in coverage, and support remediation activities. Responsibilities: <ul> <li>Establish and maintain strong partnership with other Global Information Security (GIS) functions, Core Technology Infrastructure (CTI), Cyber Security Technology (CST), Third Party management, Global Compliance and Operations Risk (CGOR), internal audit, and external regulatory agencies. Provide audit and regulatory responses within the specified periods.</li> <li>Perform Quality Assurance activities to support Access Certification campaigns and control metrics.</li> <li>Support and monitor access reviews for completion in specific areas. Oversee and drive governance program for access security contact, support program mailbox inquiries, updating source of record, manage ARM ticketing queue, and maintaining program SharePoint site, documentation, and training.</li> <li>Provide education and documentation on Access Certification Awareness through instructor led sessions.</li> <li>Maintain access certification documentation, audit documentation, and training materials for the access certification services team.</li> <li>Drive Quality Assurance Governance for Access Certifications and Revocations</li> <li>Maintain exceptions to IAM Standard according to governance processes.</li> <li>Ensures Information Technology systems meet enterprise standards, adhere to applicable rules, laws, and regulations, and comply with appropriate risk appetite.</li> <li>Assist with Software Development Life Cycle (SDLC) and testing of application changes that impact access reviews with signoff prior to implementation.</li> <li>Building and maintaining ‘Break Glass’ processes enabling reusability and consistency of obtaining access certification data.</li> </ul> Required Qualifications: <ul> <li>5+ years relevant hands-on experience in identity and access certification related fields in a large and complex organization.</li> <li>3-5 years’ experience implementing IAM Cloud solutions, controls, and capabilities.</li> <li>Proficient in articulating facts and data-driven plans and ability to partner with stakeholders to implement intended solutions to drive risk reductions and adherence to relevant Access Certification requirements within IAM standards.</li> <li>Strong attention to detail, advanced analytical skills, and quality assurance experience.</li> <li>Excellent communication and presentation skills.</li> <li>Excellent organizational skills and be able to effectively prioritize multiple tasks.</li> <li>Proficient in data management which includes strong data analytical capabilities with advanced understanding of the collection and management of metadata.</li> <li>Experience with Tableau and SQL.</li> <li>Previous experience with access review tools like SailPoint, AZURE AD, ForgeRock Identity Platform, Oracle Access Management, and Cloud would be a plus.</li> </ul> This job will be open and accepting applications for a minimum of seven days from the date it was posted Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Identity & Access Management (IAM) Access Certification Services Specialist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This role is responsible for defining an architectural vision and architecture for large, complex DMZs, which align with the enterprise architecture strategy, technology, and platform choices for the defined technology. Key responsibilities include describing the DMZ intent/associated operating environment, evaluating system impacts and determining the primary systems/subsystems and their interfaces, assisting with end-to-end solution design where needed, defining nonfunctional requirements/architectural runway to support new epics/features and expand into new opportunities. This role ensures the solution is fit for purpose and use by working with stakeholders, vendors/service providers, and evaluating the impact of strategic design decisions. They also contribute to best practices, standard templates, and the architecture roadmap for defined domains. Responsibilities: <ul> <li>Works across the business, operations and technology to create the solution intent and architectural vision for complex solutions and prioritize functional and non-functional requirements into a technology backlog to enable the technology roadmap and functionality to support evolving capabilities and services</li> <li>Contributes to the creation of the architecture roadmap of defined domains (Business, Application, Data, and Technology) in support of the product roadmap and the development of best practices including standardized templates</li> <li>Clarifies the architecture, assists with system design to support implementation, and provides solution options to resolve any architectural impediments</li> <li>Facilitates solution driven discussions, leads the design of complex architectures, and finds creative solutions through knowledge of domain, practical experiments, and proof of concepts while ensuring architecture is flexible, modular, and adaptable</li> <li>Educates team members on the technology practices, standardization strategies, and best practices to create innovative solutions</li> <li>Supports the team as needed to select the technology stack required for solutions and helps select preferred technology products</li> <li>Performs design and code reviews to ensure all non-functional requirements are sufficiently met (for example, security, performance, maintainability, scalability, usability, and reliability)</li> </ul> Position Summary: Technical DMZ network architect responsible for DMZ network project designs with focus on SASE and Cloud designs. Also provide DMZ/Remote Access/SDWAN/Hosting/B2B/VPN Infrastructure Architecture for various LOB and B2B customers across various DMZ Zones including creation of network level HLD and LLD designs and solution delivery. Assess design submissions for security compliance against baselines. Shepard requestors through technical challenges until designs are complete. Act in a liaison role between Global Information Security and as an escalation point for engineering / operations. Self-starter who can lead projects. Must be able to troubleshoot multivendor solutions in lab or POC environments. Manage assigned networking projects, program components and deployments to deliver services in accordance with established company objectives. Maintain a thorough understanding of Network Infrastructure, IPv4/v6, IP Routing, DNS, Security, HTTP(S), VPN, and Network Monitoring tools. Required Qualifications: 10 years industry experience with technology domain experience • Experience integrating solutions with Cloud provider environments such as MS Azure, AWS, Google, IBM • Must have solid routing, switching, Arista, Cisco Nexus, Firepower/ASA, Fortinet router and DMZ/ISP experience. • Solid understanding of TCP/IP concepts, SDN, OSPF, BGP, VLAN, IPSEC, ISAKMP, PKI, QOS, Multicast, trunking/port-channeling, VRRP, FHRP protocols, enterprise level MPLS, VDC, flavors of VPC, SDN. • Ability to utilize DDoS tools like Arbor and Prolexic/Akamai &amp; F5/Silverline for mitigations to include Application layer, TCP state table and Bandwidth DDoS threats. • Experience with large scale, complex network/DMZ environments and Authentication mechanisms (e.g. Active Directory, Ping federate) • Contribute to the creation of the architecture roadmap of defined technology domains in support of the product roadmap. • Work across business and technology to create the solution intent and architectural vision for large complex solutions and evolve it based on an emerging requirements. • Lead rapid shaping of a high-level architecture with details filled in with emerging business requirements; ensure architecture is flexible, modular, and designed to adapt easily. • Facilitate solution driven discussions, lead the design of complex architectures, and find creative solutions through their knowledge of the domain, practical experiments, and Proof of Concepts (POCs). • Clarify the architecture and assist with system design (where needed) for the development teams to support implementation and provide solution options to resolve any architectural impediments. • Perform design and code reviews to ensure all nonfunctional requirements for a solution are sufficiently met (for example, security, performance, maintainability, scalability, usability, and reliability). Desired Qualifications • Familiar with best practices to install and deploy various Arista &amp; Cisco routing and switching platforms such as ISR, ASR, Catalyst and Nexus. • Technology degree or substantial equivalent experience • Experience with scripting languages • Support the Principal Engineer as needed to select the technology stack required for solutions and help select preferred technology products. • Contribute to the development of best practices including standardized templates. Skills: <ul> <li>Analytical Thinking</li> <li>Architecture</li> <li>Result Orientation</li> <li>Solution Design</li> <li>Technical Strategy Development</li> <li>Application Development</li> <li>Collaboration</li> <li>Data Management</li> <li>DevOps Practices</li> <li>Risk Management</li> <li>Agile Practices</li> <li>Automation</li> <li>Influence</li> <li>Solution Delivery Process</li> <li>Test Engineering</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Technical DMZ Architect

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! At Bank of America, we’re creating real, meaningful relationships with individuals and businesses across the country. Each day, we connect with 67 million clients through a growing specialist workforce and our world-class digital platform. With each relationship and connection, we are looking to provide care and guidance for our clients when they need us most – whether they are just starting out, buying a home, building a family or planning for retirement. If you are interested in growing a long-term career and passionate about developing strong relationships with clients, then the Financial Services Representative I is the ideal role for you. The Financial Services Representative I is a foundational role designed to prepare you for your long-term career growth with Bank of America and Merrill. Preparation for the role starts with best-in-class training from our award-winning Academy; along with hands on practice and personalized coaching to develop the knowledge, skills, and behaviors that you will need to be successful. As a FSR I, you will work in a phone-based environment from a Merrill Contact Center. Your responsibilities include delivering point of call servicing and resolution on brokerage accounts, identifying client needs, and a focus on service to sales with existing Merrill clients. You will be providing exceptional client care, growing client relationships, and guiding clients with needs-based solutions that will support their financial goals. The exposure, ongoing support, and feedback that you will receive from leaders, managers and peers will help you determine the best roles and career paths to empower you to achieve your professional goals. Job Description: This job is responsible for answering detailed questions about products, accounts, and financial services offered. Key responsibilities include educating clients about value-added opportunities, identifying the need for deeper financial conversations, and referring clients to specialists across the bank. Jobs expectations include ensuring client needs are met in a timely fashion while adhering to procedures and guidelines. Responsibilities: •Delivers exceptional customer service by resolving escalated and complex inquiries and requests pertaining to accounts with care and in a timely manner •Triages client requests and makes referrals to appropriate internal specialists •Applies knowledge of financial products, financial planning, and banking services to educate clients on value-added opportunities We’ll help you: •Develop the knowledge and skills you need to deliver world-class client care through the award-winning Bank of America Academy •Get training and one-on-one coaching from academy managers who are invested in your success •Build your knowledge of core banking and investment solutions and connect clients to all of the solutions we provide •Develop techniques to confidently engage with clients by telephone •Continue to learn and grow in a culture where growth and career advancement are a priority As a Financial Services Representative I, you can look forward to: •Providing a world class client experience through point of call account servicing and resolution •Working in a well-compensated, highly collaborative environment •Growing client relationships by understanding needs and presenting services and solutions offered throughout Merrill and Bank of America You’re the kind of person that (required skills): •Is client-focused with a passion for excellence and a positive team attitude •Is self-motivated, goal-oriented, and has the ability to multitask in a fast moving, performance –based environment •Has the ability to identify clients’ needs and find proper solutions to meet those needs by referring sales opportunities to specialist and sales teams •Is an effective communicator with an aptitude for sales and relationship management •Has strong computer skills •Wants to establish a long-term career in the financial services industry at a fast-growing company that rewards hard work and dedication •Is ambitious, disciplined, hardworking, resilient and willing to learn •Must be flexible to work any schedule: Sunday to Friday 8am to 9pm CST We’re a culture that: •Believes in responsible growth and is dedicated to supporting the communities we serve •Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience •Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients around the world •Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs Skills: •Active Listening •Attention to Detail •Critical Thinking •Customer and Client Focus •Oral Communications •Account Management •Client Experience Branding •Decision Making •Emotional Intelligence •Result Orientation •Adaptability •Coaching •Prioritization •Referral Identification •Written Communications Shift:1st shift (United States of America) Hours Per Week: 40

Consumer Investments - Financial Services Representative

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies. Responsibilities: <ul> <li>Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms</li> <li>Ensures transactions are completed in an accurate and timely manner</li> <li>Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management</li> <li>Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs</li> <li>Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks</li> <li>Performs tasks accurately during high volume periods in a team environment</li> <li>Identifies and flags potential risks in a timely manner</li> </ul> Skills: <ul> <li>Collaboration</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Active Listening</li> <li>Adaptability</li> <li>Business Acumen</li> <li>Client Management</li> <li>Data Collection and Entry</li> </ul> Required Background: Must be a current Year Up intern at Bank of America Shift:1st shift (United States of America) Hours Per Week: 40

Markets Support Analyst - Year Up

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Summary: Client Protection is looking for an experienced analytical leader to join the digital commerce fraud strategy team. This is an exciting opportunity given the constantly evolving nature of digital adoption and attacks in marketplace as well as in money movement. The incumbent will be responsible for managing a team focused on fraud and scam prevention strategies for key digital money movement channels. Responsibilities will include, working across multiple lines of business; partnering with product, technology, operations, vendors, and others; responsibility for the overall first party fraud loss line; and evaluating various internally developed and vendor provided machine learning tools to maximize client experience while managing fraud most effectively. As a Fraud Strategy Manager with the Client Protection organization, you will capitalize on technical abilities and strategic thinking to solve business challenges and seek opportunities for improvement. You will join a team of fraud professionals who are dedicated to stopping criminals and protecting customers. In the role you will spend time analyzing difficult problems as we try to stay one step ahead of the fraudsters. You will develop complex defenses designed to minimize the impact to good customers while maximizing fraud loss avoidance. You will work across multiple partner organizations and represent our team as a subject matter expert. We are looking for someone with strong communication skills, sound business judgement, results oriented with a track record of thriving in a fast-paced entrepreneurial environment. The role will be responsible for several key areas: • Develop and implement robust third-party fraud and scam detection program rooted in digital space to safeguard the organization against financial fraud. • Provide recommendations on mitigation efforts, ensuring monitors are in place, and will self-create initiatives as needed. • Lead a team of fraud analysts in the identification, investigation, and mitigation of fraud activity. • Collaborate with cross-functional teams to integrate fraud detection measures into existing systems and processes. • Stay abreast of industry trends, emerging threats, and technological advancements to continuously enhance fraud prevention methodologies. • Analyze data and conduct investigations to identify patterns, trends, and anomalies indicative of potential fraud. • Identifying new sources of data (internal or vendor-provided) that can enrich our existing detection processes, be added to our decision systems, and allow for new detection strategies to be developed. Will require close coordination with partners in Fraud Technology. • Drive the development of new models designed to detect fraud activity. • Ensuring proper risk controls are deployed, while adhering to best practices. • Provide oversight on defect reviews of 3rd party/scam loss cases to identify any gaps in Fraud strategy and/or procedural adjustments. • Providing fraud requirements, testing, and development of strategies for new project and endeavors • Lead the team to Develop, implement, and continuously improve fraud detection algorithms and systems. Perform regular audits and analysis of transaction data to detect new fraud trends. • Guiding team to Develop new fraud strategies using statistical and analytical techniques. Goal will be to identify and mitigate new and emerging fraud threats. • Design and monitor key fraud metrics and KPIs to evaluate the effectiveness of fraud prevention. • Monitor Strategy performance and Optimization of existing detection strategies to determine areas where rules can be adjusted to decline fewer false positives and improve the ROI and overall performance of our fraud strategies. • Systems Integration: Integrate fraud detection systems with core banking and transaction processing systems using APIs and middleware solutions. Collaborate with IT and software development teams to ensure seamless integration and functionality of fraud management systems. Manage and optimize the performance of fraud detection systems and tools. • Policy and Strategy Development: Stay updated with the latest fraud trends, regulatory requirements, and best practices. Lead the creation and refinement of fraud detection and prevention strategies. • Work closely with compliance, legal, risk management, and other relevant departments to align fraud management efforts with organizational goals. Conduct training sessions and workshops to educate staff on fraud detection techniques and policies. • Identify process improvements and efficiencies via data analysis. • Deliver accurate metrics related to fraud and claim activity. Validate the integrity and quality of data required for performing analysis. • Partner with claims, policy, strategy, and product teams to deliver data insights and analysis that inform critical decisions and help achieve goals. Required Qualifications: • 3+ years of experience in advanced to expert level in SQL and SAS • Minimum 7 years of work experience in large financial institution with specialization in data analytics • Minimum 5 years of experience in managing teams. Desired Qualifications: • The candidate must be at an advanced to expert level in SAS and SQL. Should also have familiarity with other programming languages such as Python, R, or Java. Knowledge of data extraction tools such as Hive or Hue will be useful. • Experience in Statistical model utilization • 3+ years of decision tree development • Experience in managing fraud for digital products (Zelle, Wires, ACH, Bill pay) • Expertise in fraud detection and management platforms, specifically SAS Fraud Management and creation of user defined variables for rule development. • Ability to work in a fast-paced, dynamic environment is critical. • Must have exceptional organizational, project management and communications skill. • Candidate must have a proven track record of building and deploying analytical solutions that have resulted in material financial results. • Ability to work independently as well as effectively work in teams with individuals with a variety of skills and backgrounds. • Advanced analytical and quantitative skills with demonstrated ability in using data and metrics to identify root causes. • Basic understanding of 1st and 3rd party fraud (claims to charge-off timing, chargeback recovery rights, etc.) • Proven strong analytical and communication skills. • Experience in working with tools like SAS E-miner and use machine learning models to identify patterns and anomalies in transaction data indicative of fraudulent activity. • Bachelor’s degree, preferably in a quantitative discipline such as mathematics, statistics, operations research, engineering, computer science, finance, or business. Skills: <ul> <li>Analytical Thinking</li> <li>Business Analytics</li> <li>Data Mining</li> <li>Fraud Management</li> <li>Business Process Analysis</li> <li>Critical Thinking</li> <li>Influence</li> <li>Relationship Building</li> <li>Strategy Planning and Development</li> <li>Business Case Analysis</li> <li>Issue Management</li> <li>Leadership Development</li> <li>Process Performance Measurement</li> <li>Recruiting</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Fraud Analytics and Innovation Senior Leader - Client Protection

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Summary This job is responsible for reviewing and interpretating large datasets to uncover revenue generation opportunities and ensuring the development of effective risk management strategies. Key responsibilities include working with lines of business to comprehend problems, utilizing sophisticated analytics and deploying advanced techniques to devise solutions, and presenting recommendations based on findings. Job expectations include demonstrating leadership, resilience, accountability, a disciplined approach, and a commitment to fostering responsible growth for the enterprise. This job is responsible for supporting advanced analytics technical development and the pathway to optimality, scalability, and sustainability in close partnership with Bank of America Technology. This work closely integrates with business efforts to improve portfolio risk, profitability, performance forecasting, and operational performance for customer products and related divisions such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with counterparts within the Line of Business, across the technology organization, and risk teams. Client Protection Shared Services – Advanced Analytics is looking for a seasoned and energetic data science leader to join our team as a Lead Data Scientist and help us deliver data science products to the production environment especially for scalable graph analytics. In this role, you will be expected to work on large and complex data science projects. Collaborating with internal strategy, technology, product, and policy partners to deploy advanced analytical solutions with the goal of reducing fraud losses, lowering false positive impacts, improving client experience, and ensuring the Bank minimizes its total cost of fraud. Responsibilities: <ul> <li>Enables business analytics, including data analysis, trend identification, and pattern recognition, using advanced techniques to drive decision making and collection data driven insights</li> <li>Applies agile practices for project management, solution development, deployment, and maintenance</li> <li>Develops and reviews technical documentation, capturing the business requirements, and specifications related to the developed analytical solution and implementation in production</li> <li>Manages multiple priorities and ensures quality and timeliness of work deliverables such as quantitative models, data science products, data analysis reports, or data visualizations, while exhibiting the ability to work independently and in a team environment</li> <li>Delivers presentations in an engaging and effective manner through in-person and virtual conversations that communicates technical concepts and analysis results to a diverse set of internal stakeholders, and develops professional relationships to foster collaboration on work deliverables</li> <li>Supports the identification of potential issues and development of controls</li> <li>Maintains knowledge of the latest advances in the fields of data science and artificial intelligence to support business analytics</li> <li>Manages a roadmap of data science use cases for technical development and implementation to the production environment in close partnership with Bank of America Technology</li> <li>Manages relationships with multiple technology platform and development team leaders including alignment of roadmaps, managing projects, and managing risks</li> <li>Engages business and technology senior leaders on reporting of project/deliverable statuses, opportunity identification, and planning efforts</li> <li>Oversees development, delivery and quality assurance for data science use cases delivered to the production environment and other areas of the line of business</li> <li>Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance</li> <li>Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics</li> <li>Identifies business trends based on economic and portfolio conditions and communicates findings to senior management</li> <li>Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights</li> <li>Link Analysis/Graph analytics to find and mitigate densely connected fraud networks</li> <li>Developing and tuning graph algorithms to maximize detection of fraud</li> <li>Assist with the generation, prioritization, and investigation of fraud rings </li> </ul> Required Qualifications • Minimum of 4 years of experience in data and analytics • Must have familiarity with Graph databases (e.g. TigerGraph, Neo4J) and graph query languages • Must be proficient with SQL and one of SAS, Python, or Java • Critical problem-solving skills including selection of data and deployment of solutions • Proven ability to manage projects, exercise thought leadership and work with limited direction on complex problems to achieve project goals while also leading a broader team • Excellent communication and influencing skills • Thrives in fast-paced and highly dynamic environment • Intellectual curiosity and strong urge to figure out the “whys” of a problem and come up with creative solutions • Expertise handling data across its lifecycle in a variety of formats and storage technologies (e.g., structured, semi-structured, unstructured; graph; hadoop; kafka) • Expertise in data analytics and technical development lifecycles including having coached junior staff Desired Qualifications • Advanced STEM (Science, Technology, Engineering, Math) degree (Masters or PhD) • 7+ years of experience; work in financial services is very helpful, with preference to fraud, credit, cybersecurity, or other heavily quantitative areas • Deep understanding of graph databases, graph algorithms, and experience developing graph schemas • Understanding of advanced machine learning methodologies including neural networks, ensemble learning like XGB, and other techniques • Proficient with H2O or similar advanced analytical tools • Experience managing multi-year roadmaps, engaging technical and non-technical stakeholders, and leading large cross-functional formal projects • Experience influencing mid to senior (executive) level leaders • Experience managing risk and issue remediation • Understanding of computer science topics like automation, code versioning, computational complexity, parallel processing, requirements gathering, testing methodologies, and development lifecycle models like Agile Skills: <ul> <li>Agile Practices</li> <li>Application Development</li> <li>DevOps Practices</li> <li>Technical Documentation</li> <li>Written Communications</li> <li>Artificial Intelligence/Machine Learning</li> <li>Business Analytics</li> <li>Data Visualization</li> <li>Presentation Skills</li> <li>Risk Management</li> <li>Adaptability</li> <li>Collaboration</li> <li>Consulting</li> <li>Networking</li> <li>Policies, Procedures, and Guidelines Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Data Scientist  II  - Graph Data Platform - Client Protection

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for conducting routine analysis, research, and investigations in diversified compliance operations aligned to the bank’s Financial Crimes Enterprise Policy and the Financial Crimes Global Standard. Key responsibilities include executing against regulatory requirements and economic sanctions compliance practices, understanding and anticipating inherent risks to the business, and building and maintaining business relationships. Responsibilities: <ul> <li>Performs day-to-day activities aligned to the team's common goals, strategy, and metrics and works on improving capabilities through learning and development</li> <li>Identifies and analyzes problems related to product lines or functions and develops and implements process improvements to address and resolve issues</li> <li>Provides quality assurance review and testing on operating key controls</li> <li>Supports special projects that represent significant risk exposure and identifies and escalates risks accordingly with a sense of urgency</li> <li>Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and external clients</li> <li>Interprets and analyzes information gathered from numerous applications and third party sources and identifies issues that prompt further inquiry</li> </ul> Skills: <ul> <li>Adaptability</li> <li>Critical Thinking</li> <li>Data Collection and Entry</li> <li>Data Quality Management</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Problem Solving</li> <li>Research Analysis</li> <li>Customer and Client Focus</li> <li>Innovative Thinking</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Quality Assurance</li> </ul> Required Qualification's : <ul> <li>Role is responsible for reviewing client data that cannot be verified by a third party vendor in accordance with the Customer Identification Program.</li> <li>Processes routine/standard alerts (via applications and email) to appropriate front line unit (FLU) according to established procedures and prescribed processes.</li> <li>Daily responsibilities will cover one or more operations functional areas such as: Reviewing Initial Report, Sending out Alerts, Responding to Email Requests</li> <li>Provides quality service and effective and efficient operations support for the assigned areas, internal business partners and/or external customers and clients.</li> </ul> Desired Qualification's: <ul> <li>Strong written communication skills</li> <li>Strong problem resolution and decision-making skills</li> <li>Attention to Detail and completeness for record retention is critical</li> <li>Highly motivated mindset</li> <li>Adapt to change in a highly regulated industry</li> <li>Collaborative mindset</li> <li>Analytical thinking</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

CIM Ops Information Management Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Responsibilities: <ul> <li>Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures</li> <li>Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions</li> <li>Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units</li> </ul> Line of Business Job Description: The primary responsibility of this role is to work with various Investment and Monetary Control teams, Merrill branch offices, Consumer Investments, and senior management to minimize client and Merrill exposure. An analyst prepares, summarizes, and distributes various daily, weekly, and monthly reports for supporting Merrill and Consumer Investments lines of business. The candidate will be responsible for: Daily reports: <ul> <li>​Analyzing margin calls greater than 25K, across domestic, international, MESD, and MEAC accounts</li> <li>Identifying and resolving transactions that are processed in Invalid Prefix No-Name accounts</li> <li>Monitoring FINRA extension requests to ensure trade details are accurate and extensions are approved</li> <li> Validating and resolving deficit equity scenarios due to market fluctuations on open commitments and unsecured debits &amp; shorts for all domestic and international offices</li> <li>Summarizing all margin, Reg T, minimum equity, and LMA collateral calls over 250K</li> <li>Identifying accounts with potential interim exposure during severe market declines</li> <li>Assisting with the creation of daily scorecards to ensure compliance, violations, and collections obligations are resolved within appropriate regulatory timeframes</li> </ul> Weekly reports: <ul> <li>Obtaining and summarizing by region all forced liquidations processed by IMC Obligations</li> <li>Reporting all liquidations across domestic, international, MESD, MEAC, and LMA lines of business</li> <li>Providing a consolidated risk report as a snapshot of weekly consolidated data and potential trending exposure across all Merrill and Consumer Investments</li> </ul> Required Skills: <ul> <li>​Expertise in Microsoft Office (Excel, Access, Word, Outlook, SharePoint)</li> <li>Ability to understand overall themes and objectives of assigned reports</li> <li>Strong organizational skills, attention to detail, and ability to work independently</li> <li>Strong written and verbal communication skills in order to perform in a proactive and effective manner across all levels of the organization</li> <li>Handling of escalations of account issues to branch office/Edge managers in order to resolve open exposure</li> </ul> Desired Skills: <ul> <li>College Degree preferred</li> <li>Familiarity with financial processes across ML sales support screens</li> <li>Knowledge of margin and option requirements</li> <li>Understanding of the Securities Industry and the various internal and external rules and regulations affecting the industry and department (e.g., Regulation T, New York Stock Exchange, Firm policies and procedures and margin and option rules and regulations)</li> <li>Requires direct internal contact with business partners. Support forced liquidation processing to ensure trading commitments (cash commitments and Regulation T calls) and equity deficiency calls (maintenance calls and minimum equity calls) are met within regulatory and Firm policy timeframes.</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Coaching</li> <li>Written Communications</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Transaction Management Ops Analyst - Exposure Reporting

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Manual Ethical Hacking is part of the Application Development Security Framework Program within Bank of America’s Cyber Security Assurance Offensive Security group. The program provides services to assess the vulnerability of the bank’s applications to malicious hacking activity. This technical role is responsible for performing application security assessments of the bank's technologies, applications, and cyber security controls while adapting testing methods to evolving and emerging threats. Key responsibilities include performing research, understanding the bank’s security policies, working with the appropriate partners to complete assessments and simulations, identifying misconfigurations and vulnerabilities, and reporting on associated risk. These individuals partner closely with security partners, CIO clients and multiples lines of business. Key Responsibilities in order of importance: <ul> <li>Perform assigned analysis of internal and external threats on information systems and predict future threat behavior</li> <li>Incorporate threat actors' tactics, techniques, and procedures into offensive security testing</li> <li>Perform assessments of the security, effectiveness, and practicality of multiple technology systems</li> <li>Leverage innovative thinking to help solve problems or introduce new ideas to processes or products applicable to offensive security.</li> <li>Prepare and present detailed technical information for various media including documents, reports, and notifications</li> <li>Provide clear and practical advice regarding managed risks</li> </ul> Required Skills: <ul><li> Minimum of 4 years of professional experience in Information Technology or preferably Information Security/Cybersecurity</li></ul> <ul><li>Hands on experience with pentesting, application security or ethical hacking experience, preferably with a completed certification, e.g.: CISSP, CEH, OSCP, OSWE, GPEN, PenTest+ or similar</li></ul> <ul> <li>Technical knowledge in at least 3 of the following areas: security engineering; application architecture; authentication and security protocols; application session management; applied cryptography; common communication protocols; mobile frameworks; single sign-on technologies; exploit automation platforms; RESTful web services</li> <li>Experience working with SAST tools to identify vulnerabilities</li> <li>Able to manually identify and reproduce findings, discuss remediation concepts, develop PoCs for vulnerabilities, use scripting/coding techniques, proficiently execute common penetration testing tools, triage, and support incidents, and produce high value findings</li> <li>Experience performing manual web application assessments i.e., must be able to simulate a SQL injection/XSS attack without the use of tools</li> <li>Knowledge of network and Web related protocols/technologies (e.g., UNIX/LINUX, TCP/IP, Cookies)</li> <li>Experience with vulnerability assessment tools and penetration testing techniques</li> <li>Solid programming/debugging skills</li> <li>Experience of using a variety of tools, included, but not limited to, IBM AppScan, Burp and SQL Map</li> <li>Threat Analysis</li> <li>Innovative Thinking</li> <li>Technology Systems Assessment</li> <li>Technical Documentation</li> <li>Advisory</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Manual Ethical Hacker

Job Description: At Bank of America, we’re creating real, meaningful relationships with individuals and businesses across the country. Each day, we connect with 67 million clients through a growing specialist workforce and our world-class digital platform. With each relationship and connection, we are looking to provide care and guidance for our clients when they need us most – whether they are just starting out, buying a home, building a family or planning for retirement. As part of our commitment, we are looking for the next generation of Financial Advisors—those with a passion for growing a long-term career and a drive to make our clients’ financial lives better. If you are an individual who is passionate about helping clients reach their financial goals, join Bank of America and become an investment specialist in one of over 4,000 financial center locations nationwide. From day one, you will receive training from our-award winning Academy at Bank of America, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. The Academy offers a defined path to becoming an advisor through a multi-stage training program, one that provides you with the necessary experience and skills to succeed in your role and throughout your career journey. As a Financial Solutions Advisor Stage I (FSA I), your journey begins obtaining your Securities Industry licenses, where you receive dedicated and personalized classes for your Securities Industry Essentials [SIE], Series 7 and Series 66 Exams. Once you obtain your licenses, you will be taught the foundational skills needed to be an advisor – from acquiring, building and managing client relationships to considering a client’s complex financial picture and guiding them with advice and solutions to help them live their best financial lives, all while humanizing financial interactions. Once you have reached your key milestones, you will begin working in a financial center where you will help to deliver Bank of America’s core banking, investment solutions and approach to client care. We will equip you with everything you need as you move through the stages of development Once you have demonstrated success as a licensed Financial Solutions Advisor Stage I, you will typically progress into the next role, Financial Solutions Advisor Stage II, where you will continue to practice the skills you’ve learned by growing and deepening relationships within a portfolio of clients. As a successful Financial Solutions Advisor Stage II, you will have the opportunity to advance in many roles within Bank of America and Merrill. The Academy will support you along the way with dedicated programs, tools and resources throughout your career journey. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination. We’ll help you • Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success. • Get training and one-on-one coaching from Academy managers who are invested in your success. • Grow your business knowledge by using a defined consultative approach with clients to systematically identify client needs and appropriate solutions. • Earn your Security Industry Essentials (SIE), Series 7 and Series 66 licenses (63 &amp; 65 accepted, in lieu of 66) though structured lessons and dedicated study time. You must obtain your SIE within 30 days of being hired &amp; your Series 7 &amp; 66 within 120 Days - a requirement for the role. • Build your network. Starting at a financial center, you’ll interact with banking customers, small business owners and higher net worth clients alike. You’ll be able to leverage our relationships with one out of two households in the U.S. to help eventually grow your business. • Provide end-to-end comprehensive advice, deliver client reviews/presentations with confidence and recommend strategies to help clients achieve their financial goals and life priorities. • Collaborate with core banking and investment partners. Connect clients to all of the solutions we provide through Bank of America and Merrill to meet virtually all of their financial needs. As a Financial Solutions Advisor Stage I, you can look forward to • Unlimited potential for financial growth. • A strong referral base from across the business through our relationship with one in every two households. • Managing a portfolio of clients by providing exceptional client care with industry leading products, services, and education. • Robust marketing support to reach wider audiences with greater appeal. • Ongoing professional development to deepen your skills and optimize your practice as the industry evolves and changes. • Opportunities to connect with experts including small business consultants, mortgage lenders and investment advisors. We’re a culture that • Believes in responsible growth and has a proven dedication to supporting the communities we serve. • Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience. • Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world. • Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs. Required skills: • Sets and accomplishes goals, achieving whatever you put your mind to. • Is comfortable in a sales role, finding ways to nurture strong relationships with prospective clients. • Communicates clearly and confidently with clients from all walks of life. • Works well with others and collaborates productively to get things done. • Can manage complexity, prioritize tasks and execute in a fast-paced environment. • Likes to learn on your feet, adapting to new information and seeking the right solutions for clients. • Efficiently manages your time and capacity. • Is thorough and will incorporate relevant regulatory due diligence into daily to-do’s and long-term strategies for clients. Desired skills: • Strong computer skills with an ability to multitask in a demanding environment. • A bachelor’s degree, or 1-2 years’ experience working in the financial service industry and/or a sales environment where goals were met or exceeded. • Experience assessing client needs, identifying/recommending solutions, and building/managing client relationships. Shift:1st shift (United States of America) Hours Per Week: 40

46 Jobs in Jacksonville, FL, USA