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<h3>Details </h3><ul> <li> Department: Pastoral Spiritual Care</li> <li> Schedule: PT, Monday-Friday, 11:00am-3:00pm<ul><li>1-2 weekend days per month, will adjust days worked during those weeks.</li></ul> </li> <li> Hospital: Ascension St. John's Medical Center</li> <li> Location: Tulsa, OK</li> </ul><h3>Benefits </h3>Paid time off (PTO) Various health insurance options &amp; wellness plans Retirement benefits including employer match plans Long-term &amp; short-term disability Employee assistance programs (EAP) Parental leave &amp; adoption assistance Tuition reimbursement Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.<h3>Responsibilities </h3>Provide religious and spiritual care and counsel for emotional and spiritual distress to patients, their families, associates and others with attention to diverse spiritual orientations and cultures.<ul> <li>Assess, provide, and document pastoral care to patients, families and staff.</li> <li>Provide appropriate pastoral care to the local ministry and community through prayer and blessings.</li> <li>Provide consultation to patients, families, and medical staff with ethical decision making and values while making appropriate referrals as needed.</li> <li>Assist in planning, organizing, evaluating, and implementing the spiritual program with each local ministry in order to ensure spirituality initiatives are executed properly.</li> </ul><h3>Requirements </h3>Education:<ul> <li>Bachelor's degree required. Master's degree in Theology, Religious Studies, Human Behavior or a related field preferred.</li> <li>1 unit of Clinical Pastoral Education accredited by the ACPE required.</li> <li>2 units of Clinical Pastoral Education accredited by the ACPE preferred.</li> </ul>Work Experience:<ul><li>2 years of healthcare experience is preferred.</li></ul><h3>Additional Preferences </h3><ul><li>Preferred 4 units of CPE plus 1 year of chaplaincy experience in hospice or hospital setting</li></ul><h3>Why Join Our Team </h3>Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.<h3>Equal Employment Opportunity Employer </h3>Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">EEO Know Your Rights (English)</a> poster or <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf" target="_blank">EEO Know Your Rights (Spanish)</a> poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.<a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Non-Discrimination Notice</a>Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.<h3>E-Verify Statement </h3>This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">E-Verify</a>

Ascension

Associate Chaplain

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.About the TeamAs part of the Business Operations and Programs team, the Transformation team spearheads internal transformation programs designed to realize our core strategic objectives. We are committed to achieving impactful outcomes by prioritizing efficient execution, fostering alignment amongst stakeholders, and maintaining clear and consistent communications, all measured against defined success metrics. If you're passionate about leading programs around change management, transformation and driving AI initiatives, come join our team!About the RoleAs a Sr. Program Manager, you will play a critical role in expanding the scope of the Transformation and Partner Engagement team. Your primary responsibility will be to support strategic programs across Global Services. You will need to understand Workday's approach to driving transformation projects and establish strong cross-functional relationships with key stakeholders. A key aspect of your role will involve understanding Global Services' strategic goals and priorities, as well as familiarizing yourself with Workday products and product direction. You will be responsible for establishing the program structure and governance model for strategic transformation projects. This role requires strong project management skills, the ability to make sound decisions, and the capacity to adapt to change. You will be accountable for project outcomes and will need to build trust with team members and stakeholders.About YouBasic Qualifications:<ul> <li>8+ years of project/program management experience, with experience leading programs on a global scale with an enterprise SaaS company.</li> <li>Experience implementing AI tools and techniques across an organization.</li> <li>Experience leading change management initiatives to improve and optimize businesses</li> </ul>Other Qualifications:<ul> <li>Demonstrated ability to collaborate effectively with cross-functional global teams.</li> <li>Experience in establishing program structures and governance models.</li> <li>Understanding of strategic planning and alignment.</li> <li>Excellent verbal and written communication skills.</li> <li>Experience working in a fast-paced, dynamic services organization</li> <li>Strong problem-solving and critical thinking abilities.</li> <li>Ability to build and maintain strong stakeholder relationships.</li> <li>Demonstrated adaptability and proactive thinking skills.</li> <li>Able to travel occasionally as needed.</li> </ul> Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please <a href="https://workdaybenefits.com/us/welcome-to-workday-benefits/prospective-workmates" target="_blank">click here</a>.Primary Location: USA.GA.Atlanta Primary Location Base Pay Range: $117,400 USD - $176,000 USD Additional US Location(s) Base Pay Range: $111,500 USD - $198,000 USDIf performed in Colorado, the pay range for this job is $117,400 - $176,000 USD based on min and max pay range for that role if performed in CO.The application deadline for this role is the same as the posting end date stated as below: 04/14/2025 Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Workday

Sr. Program Manager, Global Services Transformation

Liberty Mutual Strategic Ventures

Associate Gold Customer Service Representative Bilingual Spanish & English

Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU <ul> <li> Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position) </li> <li>Generous PTO provided</li> <ul> <li>20 paid days off within your first year of employment (vacation, personal holidays, &amp; national holidays)</li> <li>25 paid days off after your 2nd year of employment</li> </ul> <li> No layoffs during “Slow Season” – due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round</li> <li>Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.</li> <li>Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs </li> <li>Company-provided smart phone, tablet, uniform plan, and tool replacement program</li> <li>We’ll make you better at what you do with our internal Training Academy </li> <li>Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions</li> <li> Company-paid employee Life Insurance with options for YOU and your Family!</li> <li> Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work</li> <li> Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs</li> </ul> Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, &amp; Plumbing! Position Summary: Assists the Installer or Lead Installer in the installation of residential and/or light commercial HVAC equipment and accessories. Work is performed under direct supervision. Key Responsibilities: <ul> <li>Works under direct supervision of the Installer or Lead Installer to install HVAC equipment and accessories in the customer’s home </li> <li>Assists with the installation of heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications </li> <li>Assists in the installation of ducts and duct fittings </li> <li>Performs duties so as to deliver of excellent customer service and sustain high levels of customer satisfaction </li> <li>Assists in the delivery and removal of equipment needed to complete the installation work </li> <li>Assists the Installer or Lead Installer in ensuring company property, vehicles, and tools are being properly used, maintained, and properly accounted for </li> <li>As needed or required, completes all paperwork in a neat, accurate, thorough, and timely manner </li> <li>Represents the company professionally, honestly, and ethically in all business matters and concerns </li> <li>Responsible with the Installer for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image </li> <li>Performs similar/other duties as needed or assigned </li> <li>Regular, reliable attendance </li> </ul> Health &amp; Safety Roles and Responsibilities: <ul> <li>Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately </li> <li>Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately </li> <li>Corrects substandard acts or conditions within area of control </li> <li>Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) </li> <li>Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn </li> <li>Complies with the general rules as prescribed by company program(s) procedure(s) </li> <li>Operates devises or equipment as prescribed by company program(s) or procedure(s) </li> <li>Participates in any safety initiatives, teams, or committees </li> <li>Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately </li> <li>Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents </li> <li>Does not perform act that may endanger the safety or well-being of others </li> <li>Does not engage in any pranks, contests, or rough boisterous behavior </li> <li>Works in compliance with applicable legislative requirement </li> </ul> Desired Skills and Qualifications: <ul> <li>High school diploma or GED with additional training and 0 to 2 years’ experience in HVAC with technical training certification preferred </li> <li>Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area </li> <li>EPA and safety certifications required </li> <li>Basic knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories </li> <li>Mechanical aptitude and the ability to operate, or learn to operate, all necessary tools and equipment </li> <li>Basic skills in reading wiring diagrams </li> <li>Effective communication skills to communicate with customer and to provide excellent customer service </li> <li>Effective and efficient time-management and organizational skills </li> <li>Valid driver’s license with acceptable driving record </li> <li>Available to work flexible hours and on-call shifts as needed </li> <li>Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl </li> <li>Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas </li> <li>Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt </li> <li>Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception </li> <li>Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds</li> </ul>

Service Experts Heating & Air Conditioning

Install Helper

SUMMARY The Client Success Manager uses their exceptional relationship skills to engage and retain our client by helping them utilize our CMMS solution in the best way possible. This largely client-facing position is critical to the client experience and drives our personalized approach to client support. ESSENTIAL DUTIES AND RESPONSIBILITIES <ul type="disc"> <li>Develops and manages client information within CRM/CSM platforms (Salesforce, Gainsight)</li> <li>The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to strong adoption of our products.</li> <li>Leverages deep business and industry knowledge to partner with clients to help increase sustainable proven value so they achieve their strategic goals and desired outcome through their interactions with the WebTMA software.</li> <li>Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations.</li> <li>Provide a yearly or quarterly business review with the key stakeholders.</li> <li>Analyze client data to improve client usage and experience.</li> <li>Understand and be able to clearly articulate the TMA value proposition.</li> <li>Consult with clients to understand learning goals, success criteria and program strategy to ensure client success in maximizing the value of TMA solutions.</li> <li>Ensure satisfaction with our products and services, coordinate with internal resources to product prompt resolution of open issues</li> <li>Conduct virtual monthly status meetings, as well as other client requested meetings, with each assigned client</li> <li>Inform and provide details on upcoming product enhancements to your assigned clients.</li> <li>Deliver product demonstrations and client training as required. </li> <li>Be a relevant contributor when called upon to participate in meetings, internal and external.</li> <li>The ability to interact effectively at all levels of an organization and cross functionally, influence and advocate on behalf of the client</li> <li>Develop a working knowledge of the performance of the accounts by monitoring client activity to identify any changes in performance that may indicate a service or other issue</li> <li>Leverage client relationships as needed for prospective references.</li> <li>Live the core values of TMA as published, have fun, enjoy your life and have a successful career at TMA.</li> </ul> SUPERVISORY/MANAGEMENT AUTHORITY No supervisory/management authority EDUCATION AND EXPERIENCE Bachelor’s Degree and a minimum of 3 years of related experience KNOWLEDGE, SKILLS &amp; ABILITIES <ul type="disc"> <li>Ability to build strong relations with premium support client</li> <li>Excellent organizational skills</li> <li>Excellent English communication skills including both written and verbal</li> <li>Ability to demonstrate leadership qualities</li> <li>Ability to maintain the highest level of professionalism, confidence, and integrity while directly working with internal personnel and external clients.</li> <li>Working knowledge of principles and processes for providing client service, which includes client needs assessments, meeting quality standards for services, and evaluation of client satisfaction.</li> </ul> PREFERRED QUALIFICATIONS <ul type="disc"> <li>Proven experience in facilities management, or related field</li> <li>Familiarity with CMMS/EAM software is a strong advantage.</li> <li>Familiarity with CRM platforms (Salesforce, Gainsight)</li> </ul>

TMA Systems

Client Success Manager

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the <a href="https://www.pinterestcareers.com/our-life/pinflex/" target="_blank">flexibility</a> to do your best work. Creating a career you love? It’s Possible. Intro We’re looking for a Staff Software Engineer to help us to build and lead the next Generation large scale Experimentation Platform boosting ML/AI at Pinterest. You’ll be working on some of the cutting edge technology like AB testing, Interleaving, Machine Learning, Big data etc. At the scale of hundreds of petabytes of data to help Pinners discover and do what they love. What you’ll do <ul> <li>Lead the strategy and technical direction of Pinterest’s Online Experimentation Platform that handles 100+ PBs of data, supporting 10000+ running experiments at Pinterest</li> <li>You will be building a large scale new experimentation framework focusing on ML model performance as an extension to the existing AB testing framework at Pinterest</li> <li>You will be working with cross functional partners to identify opportunities, bring new industrial ML experimentation technology like ML/AI, multi arm-bandit, interleaving etc</li> <li>Coach and mentor team members</li> </ul> What we’re looking for: <ul> <li>8+years of industry experience with a proven track record of technical excellence</li> <li>2+ years of experience building and supporting large scale Experimentation/ML Platform or similar Data intensive Platforms.</li> <li>Extensive experience with big data technologies such as Spark, Spark SQL, Flink, Airflow.</li> <li>Proven skills in designing and maintaining scalable data processing framework.</li> <li>Proficiency in programming languages like Java, Scala, or Python.</li> <li>Strong problem-solving abilities and a drive for innovation.</li> <li>Excellent communication skills and the ability to collaborate across teams.</li> <li>Experience with at least one of the domains in A/B testing, Machine Learning infra, Machine Learning, statistics</li> <li>Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.</li> </ul> In-Office Requirement Statement: We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. <ul> <li>This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country. </li> </ul> Relocation Statement: <ul> <li>This position is not eligible for relocation assistance. Visit our<a href="https://www.pinterestcareers.com/pinflex/" target="_blank"> PinFlex</a> page to learn more about our working model.</li> </ul> #LI-HYBRID At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found <a href="https://www.pinterestcareers.com/pinterest-life/" target="_blank">here</a>. US based applicants only $170,371—$350,763 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete <a href="https://forms.gle/sS24D4WboEKUZMQK6" target="_blank">this form</a> for support.

Pinterest

Staff Software Engineer, Experimentation Platform

<h2>Job Description</h2>Zendesk’s GTM Operations team is looking for a driven Lead focusing on Sales Compensation &amp; Operations to help manage the sales compensation strategy and headcount &amp; productivity reporting for our Sales Organization. Money is what motivates every sales person and is the main strategic lever the business has to achieve their goals. As a Lead you will get to be at the center of the action working with executives on key initiatives &amp; reporting.Zendesk’s GTM Operations team is a group of highly quantitative individuals who love working with our sales team and other business counterparts, turning data into insights and communicating our findings fearlessly. Our team is looking for a similarly minded individual who is constantly curious and driven.You will be focused on building scalable processes, increasing operational efficiencies and developing insightful reporting focused on our sales productivity &amp; compensation. We want to provide a best in class experience to our sales team, and ensure our processes, systems and reporting are built to scale with our growing business. You will be a key partner to Sales leadership, GTM Operations, Finance teams, and many others.We’re looking for someone who can help us create a strong infrastructure for the team and proactively drive change &amp; insights to support our company’s growth. If this sounds like you, we would love to hear from you!What will I be doing?<ul> <li>Point of contact for Global Teams such as Sales leadership, Sales Operations, Finance and HR teams for all sales productivity, compensation related issues or inquiries related to compensation operations</li> <li>Help develop and implement sales operations policies and processes that scale for growing sales teams globally. One of your favorite words should be automation. In addition to maintaining documentation</li> <li>Work with our SFDC/IT systems team for any technical systems improvements</li> <li>Manage and improve territory on/off boarding &amp; quota assignments for compensation plans</li> <li>Drive compensation operations work as it relates to twice yearly roll out of ICPs</li> <li>Project manage monthly close cycle to ensure quota crediting is accurate</li> <li>Proactively enhance, maintain &amp; analyze sales attainment, headcount and territory health metrics to be used by executives and sales management and other ad-hoc analysis</li> <li>Manage &amp; resolve global deal disputes, exceptions and adjustments</li> <li>Support special projects such as structuring business problems, evaluating options, implementing actionable recommendations and tracking success</li> </ul> What skills do I need? 📖<ul> <li>5+ years of relevant experience</li> <li>Strong knowledge of sales operations and compensation processes</li> <li>Strong business insight and judgment, team orientation and collaborative style</li> <li>Strong planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, meet deadlines and adapt to a changing business environment</li> <li>Exceptional independent problem solving and detailed oriented skills</li> <li>Excellent communication and influencing skills, including the ability to manage senior stakeholders</li> <li>Prior experience in a technology/software/SaaS company is a plus</li> <li>Strong Excel/Google Sheets skills such as being able to understand and navigate formulas</li> <li>Experience with Salesforce, SQL and BI tools such as Tableau, necessary</li> </ul>#LI-WO1The US annualized base salary range for this position is $116,000.00-$174,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Zendesk

Sales Operations Lead

CompanyCox Automotive - USAJob Family GroupSalesJob ProfileClient Solu Spec II - Express - CAIManagement LevelIndividual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %NoWork ShiftDayCompensationCompensation includes a base salary of $41,200.00 - $61,800.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $15,000.00.Job DescriptionA Client Solutions Specialist II functions as a member of the Manheim Express team for a designated geographical territory. Primary responsibilities of the role include providing accurate and complete documentation of overall vehicle condition within the parameters of a Manheim Express Inspection and driving incremental business growth within their assigned territory. They will collaborate with the field sales team, auction team members, and other Cox Automotive business units to create and execute a growth strategy.In addition to providing quality vehicle inspections, this client-facing role will take a consultative approach in educating franchise and independent automotive dealers about the Manheim Marketplace, as well as advising them in the utilization of digital wholesale solutions, including Manheim Express and OVE. The Client Solutions Specialist II will provide additional value to our clients by providing outstanding personalized customer service and exceeding the client’s expectations. PRIMARY DUTIES/KEY RESPONSIBILITES<ul> <li>Locate, start, move, and inspect vehicles on dealers’ lots safely.</li> <li>Conduct thorough assessment of vehicle condition following the Manheim Express Inspection process.</li> <li>Verify vehicle identification and enter accurate vehicle information into the inspection system (ie. VIN, mileage, and sub series)</li> <li>Inspect and record vehicle equipment and options, including damage and missing or inoperable items.</li> <li>Inspect and record vehicle exterior condition, including tires, frame, glass, panels, and mechanical components.</li> <li>Inspect and record vehicle interior condition, including seats, dashboard, infotainment system, and options.</li> <li>Perform basic mechanical inspections on vehicles including powertrain, drivetrain, structural, and electrical components.</li> <li>Functions as a team player and work closely with other team members, sales and auction partners, and our client care staff to create a superior client experience.</li> <li>Utilize Salesforce for planning, tracking, and reporting. </li> <li>Inform, educate, and advise dealers regarding policies, procedures, and marketplace strategies.</li> <li>Develop and strengthen relationships with dealers over the phone, online, and in-person.</li> <li>Reviews customers’ performance and recommends solutions for improving conversion rate and/or market share.</li> <li>Partners with sales team in educating and training dealers on Manheim Express products and services.</li> <li>Identifies opportunities for growth and presents Manheim Express as a solution for new and existing clients</li> <li>Demonstrates professionalism and sincere appreciation for client relationships.</li> <li>Strive to consistently improve the client experience by providing high levels of customer service. </li> <li>Generates leads to other Cox Automotive business units.</li> <li>Visibly demonstrates safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.</li> <li>Performs other duties as assigned by management.</li> </ul>REQUIRED EXPERIENCE &amp; SPECIALIZED KNOWLEDGE AND SKILLS<ul> <li>BA/BS degree and 2 years work related experience; or an equivalent combination of education and work-related experience.</li> <li>Automotive knowledge preferred.</li> <li>3+ years Auction experience or dealership experience preferred.</li> <li>Valid driver’s license and safe driving record required.</li> <li>Reliable transportation is required. Mileage reimbursed.</li> <li>Effective communication (written and verbal) and interpersonal skills required.</li> <li>Strong technical aptitude.</li> <li>Must be detail orientated.</li> <li>Experience in navigating handheld and other documentation devices preferred.</li> <li>Motivated to work independently with remote supervision.</li> <li>Ability to multitask, follow directions and take instruction is required.</li> <li>Body, paint, and mechanical repair knowledge helpful. </li> <li>Familiarity with unibody and full-frame helpful.</li> <li>Ability to lift and hold at least 30 lbs. at waist level for an extended period of time.</li> <li>Regularly required to stand, walk, talk, and hear.</li> <li>Frequently required to crouch, bend, and kneel to look at side or underneath car. Strength to lift hood or trunk. Bend while performing audits. Reach inside or underneath vehicle. </li> <li>Near vision abilities required to find dings and scratches, paint work, hail damage, frame/unibody, other exterior damage and Interior damage. Able to identify exterior or interior colors.</li> <li>Ability to deal with different lighting (i.e. exterior and interior lighting, natural and artificial light)</li> <li>Exposure to moderate noise level, may be exposed to fumes and odors.</li> <li>Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.</li> <li>Ability to engage customers in a consultative manner.</li> <li>Solid computer skills, including ability to use Internet and MS Office effectively.</li> <li>Ability to adapt to and work effectively within a constantly changing environment.</li> <li>Excellent customer service and problem-solving skills required.</li> <li>Ability to perform repetitive tasks; manual dexterity.</li> </ul>Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Cox Automotive Inc.

Client Solutions Specialist II (Manheim Express, Clarksville, TN)

Walgreens Boots Alliance

Pharmacist

<h2>Job Description</h2>At Zendesk, we know that delivering great customer service experiences is the key to running a successful business. Our goal is to make customer service better by building software that brings companies and their customers closer together, sets companies up for success, and keeps businesses in sync.We believe in collaborative working relationships, curiosity about our customers, insight-informed design, and delivering solutions that solve real problems for our customers. UX Researchers are an integral part of our Product Development organization! In this role, you will craft and execute sophisticated research projects which require an in-depth evaluation of variable factors. Your research will contribute to designs for Zendesk products that are powerful and easy to use.As a Lead User Experience Researcher, you will use a variety of research methodologies to help define the vision for the user experience of our software. You will lead end-to-end research critical to the success of Zendesk by ensuring we meet our customers’ needs, set our customers up for success, and keep our customers’ businesses in sync. Location Requirement: Hybrid role based in San FranciscoWho we're looking for:This opportunity is for a Lead User Experience Researcher with demonstrated ability partnering with cross-functional teams (e.g., design, product, data analytics, marketing) to build strategic research plans that deliver insights that help them make decisions. Successful candidates will have expertise with a variety of remote and face-to-face research methods, a gift for mentoring colleagues, a drive to lead department and org-wide initiatives, and a passion for the user experience. What our researchers get to do every single dayAs a Lead UX Researcher at Zendesk, you will focus on understanding the needs and behaviors of our customers. Your research will directly inform how we design content and features, ensuring customers can easily identify, set up, and engage with our products.You will: <ul> <li>Work collaboratively with designers, product managers, marketing and engineering teams to provide customer insights that fuel our product development efforts.</li> <li>Participate in and lead weekly huddles and standup meetings with product, design, and research teams.</li> <li>Select appropriate research methods to turn open questions and curiosities into formal research plans, and execute those plans to inform product and design strategy.</li> <li>Partner with product management, data analysts and other UX Researchers to craft coordinated research strategies and insights, triangulating data from different sources and methods to find opportunities for improving the customer journey.</li> <li>Use workflows, scenarios, profiles and reports to document customer behavior, and articulate the goals, behavior and preferences of Zendesk customers.</li> <li>Translate insights into meaningful recommendations for design and product partners.</li> <li>Assist in the creation and evolution of user personas, our research training materials, and our Research &amp; Insight Center.</li> <li>Share research insights across the organization to generate empathy and inspire action on behalf of Zendesk’s users, customers and prospects.</li> </ul>What You Bring to the Role:<ul> <li>A portfolio showcasing expertise in diverse research methods, particularly mixed methods (e.g., moderated/unmoderated testing, ethnographic research, survey design) and their impact on customer experience and business strategy.</li> <li>Experience in B2B or enterprise SaaS environments is a plus, particularly in researching complex workflows and business user needs.</li> <li>Expertise in designing and drafting questionnaires, focusing on structure, length, logical flow, question types, best practices, and strategies for addressing sampling and bias.Proficiency in applied statistics, with a solid understanding of descriptive statistics.</li> <li>Experience working in a fast-paced, experimental environment, showcasing your ability to conduct research quickly, analyze findings, and iterate on recommendations based on user feedback.</li> <li>Excellent communication skills for presenting insights that support decision-making.</li> <li>Leadership capabilities to align research programs (e.g., benchmarking, UX measurement) with product strategy.</li> <li>Strong collaboration skills to build relationships across the UX Research team, product teams, and cross-functional partners.</li> <li>Apply a pragmatic research approach, balancing business goals with departmental constraints.</li> <li>Proactive and self-motivated, comfortable navigating ambiguity and capable of collaborating effectively with cross-functional teams.</li> <li>Creative problem-solving skills to develop innovative solutions to complex business challenges.</li> <li>Flexibility to meet remotely across time zones and occasional travel when safe.</li> </ul>Responsibilities:<ul> <li>Lead the research strategy and execute projects using qualitative and quantitative methods.</li> <li>Present insights compellingly to foster an informed organization.</li> <li>Proactive knowledge-sharing within the UX Research team and Product Development organization.</li> <li>Mentor the research team to enhance skills and maintain research standards.</li> <li>Collaborate with Product Designers, Product Managers, and crossfunctional stakeholders to prioritize research projects.</li> <li>Advocate for user-centered design principles and analyze findings for actionable insights.</li> <li>Stay updated on industry trends and emerging research methodologies.</li> </ul>Requirements and Preferred Qualifications:<ul> <li>Undergraduate and Graduate degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, Computer Science, Cognitive Science, or a related field.</li> <li>At least 8 - 10 years of applied product research experience, ideally supporting design teams in B2B, B2C, SaaS, or mobile contexts.</li> <li>Familiarity with various research methodologies, both in-person and remote.</li> <li>Strong initiative in identifying research opportunities and managing multiple projects simultaneously.</li> <li>Detail-oriented with strong analytical and organizational skills.</li> <li>Enthusiastic about working in a collaborative team environment.</li> <li>Experience with usability testing, A/B testing, and user journey mapping.</li> <li>Knowledge of analytics tools and accessibility standards. </li> </ul>The US annualized base salary range for this position is $178,000.00-$268,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

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