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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Process Overview* The Global Information Security (GIS) is responsible for protecting Bank information systems, confidential and proprietary data, and customer information. The Application Management and Continous Delivery (AMCD) team operates as an Agile Service team. We offer a set of services to CST and/or GIS as a whole, some more internally focused, some externally. It identifies and addresses vulnerabilities, Capacity scoping and planning for new infrastructure, Review/revision/expansion of MRDs, monitoring approaches based on the AMCD Policy and performs deployements through CI/CD Job Description* Bank of America is seeking a highly motivated L3 DevOps engineer to join our Global Information Security team. Candidate should be comfortable working with development teams to identify potential issues in both development and production environments. This person will join an agile service team focused on daily production service delivery and application deployment, taking a key role in Deployments, infrastructure planning, engineering, environment design and management for commercial and custom software applications. Responsibilities* Bank of America is seeking a highly motivated L3 DevOps engineer to join our Global Information Security team. Candidate should be comfortable working with development teams to identify potential issues in both development and production environments. This person will join an agile service team focused on daily production service delivery and application deployment, taking a key role in infrastructure planning, engineering, environment design and management for commercial and custom software applications. You will be an individual contributor responsible for researching, implementing, and supporting complex IT engineering tasks as a part of an agile Engineering Services team. Your tasks will include: • Collect information to analyze and evaluate existing or proposed systems. • Research, plan, install, configure, troubleshoot, maintain, and upgrade operating systems, hardware and software interfaces. • Apply an understanding of network fundamentals and security best practices with the ability to understand how the infrastructure communicates as a low level and how the system functions at a high level. • Must have a troubleshooting/problem solving mindset Requirements* Education* B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization) Certifications If Any DevOps Experience Range* 7-8 years Foundational skills* • A strong understanding and experience with containers and OpenShift or Dockers • Experience using CI/CD tools including Jenkins, Ansible, Subversion, Git, JIRA and Confluence • Production engineering/operations experience (minimum 5-7 years) • Strong experience as a Windows server Systems Admin/Engineer with the ability to troubleshoot and perform root-cause analysis in a complex environment. • Strong experience supporting and managing Web Based applications using IIS • Strong Experience using and setting up monitoring tools for monitoring health and performance of Web based applications. (ITRS, Nagios, SiteScope, Foglight, Splunk, Dynatrace) • Familiarity with MS-SQL, Oracle and familiarity how to perform basic queries if needed. • Experience in supporting infrastructure in a large enterprise environment • Good understanding of Change and Incident Management processes • Understanding of Agile projects, roles, and development support • Be able to run and bring to completion multiple competing projects. • Detail oriented work ethic. • Aptitude to independently learn new technologies • Strong written &amp; verbal skills combined with a passion for collaboration and teamwork. Desired skills • Background in Red Hat Linux administration a major plus • Scripting and automation with Visual Basic, Perl, python or PowerShell in a DevOps environment • Experience with patching of Windows servers and hosted applications. • Good understanding of various protocols such as http/https/tcp/smtp/snmp/dns Work Timings* 11:30 AM to 8.30 PM IST Job Location* Hyderabad; Chennai

Bank of America

Sr Analyst - Apps Prog

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Your background <ul> <li>Essential: Postgraduate with &gt;10 years’ experience.</li> <li>Similar experience in handling of Payments /CMS /Clearing /Cash / Card Settlement Operations with a private/foreign bank.</li> <li>Strong written and oral communication skills</li> <li>Ability to manage volumes and multi-tasking with accuracy against stiff deadlines.</li> <li>Team Management</li> <li>Excellent Customer Service and Inter-personal skills.</li> <li>Good knowledge of Microsoft Excel, Word &amp; PowerPoint</li> </ul> What you can expect <ul><li>Global Corporate Banking Technology &amp; Operations is seeking to expand its services &amp; infrastructure in Asia. The business is looking for dynamic and talented individuals to support the strategy in order to meet the growth demands from clients and client management groups in the product areas of Payments and Digital Transactions</li></ul> What you will do <ul> <li>Managing Payments/CMS/Clearing/Cash/Card Settlement Operations</li> <li>Handling cheque deposit &amp; clearing activities along with marking cheque returns in the system.</li> <li>Coordinating with branches for internal and external audits for data requirements and responses</li> <li>Review Suspense, Holdover, TX, Oracle Breaks etc. to ensure that no item is outstanding as per established process</li> <li>Back up for Branch Clearing activities.</li> <li>Authorization of transactions/accounting entries on GBS &amp; IR system</li> <li>Reconciliation of cheques presented for clearing and bulk liquidation process.</li> <li>Verification of deposit detail report with physical deposit slips</li> <li>Handling other branch support activities including Vendor bill processing, legal &amp; tax representation for the BANA India, BCP management and vendor contract review</li> </ul>

Assistant Vice President - Operations Team Lead - Commercial Services

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving responsible growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Employee Experience Technology team provides technology solutions to support the Chief Administrative Office, Legal, Audit and Global Human Resources Organizations. The key functions performed are master planning, vendor management, business engagement, application design &amp; development, and application life cycle planning and monitoring. The Audit Technology group is responsible for developing the solutions for Corporate Audit line of business. which performs internal auditing of processes, applications etc. across Bank of America eight lines of business. Job Description*. We are seeking an experienced Senior Data Scientist who can drive the technical vision for our AI based applications. The candidate needs to have strong knowledge in AI/ML, NLP, Deep Learning, LLMs, GenAI Models, Python scripting language and libraries, this role is responsible for building or optimizing Data science solutions and help the business to address complex problems. Responsibilities* Key responsibilities include: <ul> <li>Individual contributor role enabling Artificial Intelligence (AI) research and development at Bank of America</li> <li>Code design, research and prototype implementations for next-generation Artificial Intelligence systems, Data Analytics, Model development &amp; support, MRM process documentation and governance.</li> <li>Development &amp; enhancement of models including evaluation of vendor-built models.</li> <li>Helps define the technology tool stack for the solutions, Evaluates and adapts new tools/framework/practices for team(s).</li> <li>Constantly seek better ways of solving technical problems and designing the solution, Research and evaluate Innovative approaches to Data Science problems. Identify gaps and work with appropriate partners to develop plans to close gaps.</li> <li>Collaborate with development teams to understand requirements, ensure the architecture is feasible to implement and subsequently implemented accurately.</li> <li>Use data assets to gain insights into current processes and models.</li> <li>Drive processing, cleansing, and verifying the integrity of data used for analysis.</li> <li>Build, improve and extend NLP capabilities in various domains.</li> <li>Communicate findings, opportunities and gaps in techniques, tools, and infrastructure to all levels of the organization.</li> <li>Take results from POC to development to production in collaboration with product engineers and iterate through the validation and recalibration cycles.</li> <li>Take a leadership role in the data science community of experts.</li> <li>Lead Data Quality metrics development and monitoring, internal process design and documentation.</li> <li>Feature engineering.</li> <li>Contribute to story refinement/defining requirements.</li> <li>Participate in estimating work necessary to realize a story/requirement through the delivery lifecycle.</li> <li>Adhere to team delivery/release process and cadence pertaining to code deployment and release.</li> <li>Mentor and manage junior talent.</li> </ul> Requirements Education - B.E./ B. Tech/M.E./M. Tech/BSC/MSC/BCA/MCA (prefer IT/CS specialization) Experience Range - 10 to 15 years. Foundational skills* <ul> <li>Strong technical experience in Machine Learning, NLP, Deep Learning, Statistical Modeling. </li> <li>Strong understanding of machine learning techniques and algorithms, capability, and skills to develop and enhance models.</li> <li>Strong hands-on in Implementing LLM Models, GEN-AI Models, OpenAI API’s. </li> <li>Strong hands-on design and development experience in Python. </li> <li>Experience with data visualization tools. </li> <li>Worked on the Data analysis libraries like pandas. </li> <li>Experience in web APIs. </li> <li>Hands on experience with various databases – Oracle, SQL server and working experience in SQL, PL/SQL</li> <li>Strong hands-on experience with Unix scripting, Database tools like TOAD, SQL Developer and Autosys etc.</li> <li>Strong problem solving, analytical and interpersonal skills.</li> <li>Ability to work effectively in a team environment.</li> <li>Strong written and oral communication skills. Should have the ability to clearly express ideas.</li> <li>Experience working with Agile Methodology</li> <li>Experience with automated SDLC solutions (CI/CD)</li> </ul> Desired skills* <ul> <li>Project management tool JIRA and Version Control tools Github, Bitbucket – will be an added advantage.</li> <li>Must be able to interact and co-ordinate with distributed &amp; Cross-functional teams.</li> <li>Self-starter capability, ability to acquire new skills autonomously.</li> <li>Ability to present technical concepts to senior level business stakeholders.</li> <li>Assisting with the business cases and understanding stakeholder’s expectations and objectives</li> <li>Strong problem identification and solving skills.</li> <li>Excel in a fast paced, dynamic environment.</li> </ul> Work Timings*: 11:30 AM – 8:30 PM Job Location*: Hyderabad

Senior Data Scientist - GBS IND

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Global Markets Technology &amp; Operations provides end-to-end technology solutions for Global Markets businesses including Equities, Prime Brokerage, Interest Rates, Currencies, Commodities, Derivatives and Structured Products. Across all these products, solutions include architecture, design, development, change management, implementation and support using various enterprise technologies. In addition, GMT&amp;O provides Sales, Electronic Trading, Trade Work Flow, Pricing, and Market Risk, Middle office, Collateral Management, Credit Risk, Post-trade confirmation, Settlement and Client service processes for Trading, Capital Markets, and Wealth Management businesses. Job Description* This team operates in the Commodities area of OpenLink Endur.Commodities technology team within the Global Markets Macro Tech organization is responsible for the development, testing and on-going support of the systems required for the smooth running of this complex global commodities business. This position is specifically for executing the development / feature enhancement efforts of Endur (one of the Trade Capture Systems in Commodities business). BACI Commodities tech team will work in close collaboration with the global teams spread across PACRIM, EMEA and AMRS.The role will require close interaction with the traders and sales people, understanding their requirements, and developing and/or enhancing existing solutions to meet their needs. The candidate will also be responsible for analysis, design, implementation and testing of various components of a Structured Products risk valuation system.The teams use agile development with varying levels of maturity amongst them. India team is distributed across Chennai, Mumbai, Gift and the global team across London, New York and Houston. The role would require a close engagement with stakeholders in Global Commodities technology function. Responsibilities* <ul> <li>Applications Developer - you will help develop, support, maintain and test software applications for Commodities Technology function.</li> <li>This is an exciting and challenging high profile project within Commodities Technology that is ideally suited to an individual with the energy and drive for change. Ideal candidate should have experience in developing server side applications handling real time data. Should be able to independently design and high performance, scalable solutions and respond to a fast paced environment. Experience in GUI development and Front Office environments advantageous.</li> <li>In addition to the above the person should</li> <li>Participate within milestone projects.</li> <li> Work closely with other commodities technology teams.</li> <li> Manage and escalate risks and issues</li> <li> Ability to analyze, design, develop and troubleshoot new and existing applications</li> <li> Learning new technologies and framework</li> <li> Interact with PMs and users to gather requirements</li> <li>Optimize and tune existing modules for better performance</li> <li>Collaborate with DEV/BAU/MAPS teams for deliverables</li> </ul> Requirements* Education :- Bachelors/Master’s degree in computer science or engineering or similar Certifications :- If Any Experience Range :- 4 to 12 years of experience Foundational skills* <ul> <li>Experience in complex application development (client and/or server) using Openlink with JVS, AVS, messaging middleware and expertise in database development (Oracle/ SQL server).</li> <li>Candidate Should have a good understanding of the financial markets / products and specifically commodities asset class and a deep understanding of the venues and exchanges trading in Commodities.</li> <li>Managing the Commodities Risk &amp; Surveillance, GCIP and TDR teams</li> <li>Hands on experience in server side programming using Python.</li> <li>Strong exposure to SQL server database or any other object based or RDBMS systems.</li> <li>Good understanding of OOPS concepts </li> <li>Strong interpersonal skills and experienced in communicating complex solutions with both technical and Business users.</li> <li>Must be able to handle multiple tasks and adapt to a constantly changing environment</li> <li>Exposure to threading and messaging services will be an additional value-add</li> <li>Experience in people management</li> <li>Understanding of Qz and Commodities Trading Business is preferable.</li> </ul> Desired skills <ul> <li>Development experience in a large scale global software deployment</li> <li>Experience of Energy and Commodities trading would be very advantageous</li> </ul> Work Timings: 11:30AM – 8:30PM (IST) Job Location :- Mumbai/ Chennai / Gift

Software Engineer III - GBS IND - R

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Your background <ul> <li>Minimum 10-12 years of banking / client facing experience</li> <li>Implementation experience in the Banking Sector</li> <li>Project management – industry certifications preferred</li> <li>Strong communication skills – prior front facing experience preferred</li> <li>Solution oriented and ability to collaborate across internal and external stakeholders</li> <li>CA / MBA Preferred</li> <li>Experience in related technology/products such as SAP FI/CO, Oracle, Internet Payment Gateways, SWIFT, SFTP, API, ISOxml etc.</li> </ul> What you can expect The Implementation Advisor is the focal point of contact for clients that wish to establish new and additional Cash Management Products and Services with the Bank. The Implementation Advisor will work closely with their business partners to ensure that all client requests are implemented seamlessly and flawlessly, and delivered by the target date agreed with the client. What you will do <ul> <li>Manage, execute and complete the implementation of treasury and cash management solutions (payments, receivables, treasury, trade, electronic banking, Swift,API)</li> <li>Co-ordinate with internal business partners (e.g. Sales &amp; Relationship Mangers, Product Managers, Compliance and Operations) on client project requirements to ensure successful delivery of all the required products, services and system solutions</li> <li>Work closely with the regional manager, Asia team and global business partners to promote quality solutions for clients</li> <li>Provide guidance to clients on documentation requirements and independently perform reviews of client’s completed documentation</li> <li>Demonstrate attention to detail, team player, take end-to-end ownership and drive for results to grow the business, sustain intensity and optimism while focusing on the client</li> <li>Independent E2E responsibility for project management, client servicing, product implementation &amp; coordination for large, complex and specialized client requirements</li> <li>Maintain up-to-date working knowledge of the bank’s client access products/services, payment and trade capabilities, internal operations and local regulatory requirements</li> <li>Use a metrics- based approach for managing work delivery/ performance of the team and Improve cycle time</li> <li>Engage with Compliance and Legal to handle documentation exceptions and approval process</li> <li>Build and deepen working relationship with business partners</li> <li>Provide support and guidance to Sales Officers during the sales process</li> <li>Ensure sound operating practices through compliance with applicable rules and regulations and audit recommendation</li> </ul>

Vice President; Implementation Advisor

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* KYC team ensures an environment where particular client is complying with the CDD (Client Due Diligence)guidelines. They perform the checks on the population managed by On-boarding teams globally and are responsible to have most updated documentation / information updated for clients maintaining relationship with Bank of America Job Description* The purpose of the job is to report and analyze data around completeness and accuracy of the “Know Your Customer” data and information that is collected on our clients and to ensure compliance with Anti-Money Laundering policies and procedures. In addition, this job is to insure that the proper Risk related activities are preformed based on the analysis of that client data and in accordance with AML policies. This information is critical in our efforts to comply with internal risk avoidance efforts and external compliance requirements. Responsibilities* Use Customer Identification Program (CIP)-Customer Due Diligence CDD procedures, existing and newly self-sourced documents and data in the system of record (SOR), to perform Document Gap Analysis (DGA) to identify all documents/requirements needed to Refresh client Update the requirement with results of DGA and capture outstanding information / documents required from client owner or client Co ordinate with Client Outreach Specialist (COS), client owner or client owner delegate for client Outreach Engage outreach employee when additional clarification on satisfying requirements is requested, and follow- up when requirements are not received Review client documents for accuracy &amp; completeness to ensure they satisfy KYC requirements per the jurisdiction &amp; business type Execute Enhanced Due Diligence (EDD) on high risk client types- Money Service Businesses (MSB)s, Third Party Payment Processors (TPPP), Correspondent Banks, Casinos, Banknotes, and Charities and Non-Governmental Organizations (CNGO): Manage client clarifications. Review procedures or standards regarding issues from client responses in order to resolve Work with the regional stakeholders confirming Laws, Rules, and Regulation (LRR) impact for the business, products, clients and/or processes Requirements* <ul> <li> Education* -Graduate any stream</li> <li> Certifications If Any- AML certification desired</li> <li> Experience Range* - 6-8 + years</li> </ul> Foundational skills* <ul> <li>Knowledge on AML KYC &amp; basics of Client due diligence</li> <li>Knowledge on Banking &amp; markets</li> <li>Basic Understanding of Enhanced due diligence</li> <li>Strong Communication Skills</li> <li>Good Email Writing Skills</li> </ul> Desired skills <ul> <li>Familiarity with Global Banking and market products an advantage Knowledgeable of regulatory environment, risk framework, policies &amp; standards.</li> <li>Technical skills in excel</li> </ul> Work Timings* 12:30PM to 09:30 PM Job Location* Gurugram

Assistant Manager

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview The Global Information Security (GIS) team is responsible for protecting bank information systems, confidential and proprietary data, and customer information. The team develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities, develops, deploys and manages a risk-based controls portfolio, and manages and operates global security operations centers that monitor, detect and responds to cybersecurity incidents. The GIS team goal is to ensure that the control processes and effectiveness are within the identified risk tolerance. The team manages the performance and effectiveness of the working control through the establishment of metrics with thresholds. They also validate the reasonability of Laws, Rules and Regulations mapping alignment to the controls, as aligned by the GIS Policy team. Job Description: This role provides daily operational support for the BISO ERP Governance and Strategy team, including the coordination of projects, forum and committee preparation, report generation, metric compliance and quality assurance, and process and procedure documentation. The individual will also help facilitate communication, awareness, and training. A large part of the role is coordinating the various projects and work activities that support the BISO ERP Exceptions Governance activities. Responsibilities include coordinating with cross-functional stakeholders, BISO SLT, and SISOs to support modifications and improvements to the BISO ERP Exception Review Framework and related projects, reports, metrics, documentation, and communication materials. Responsibilities: <ul> <li>Creating and QA’ing Key Risk Review monthly reports, creating dashboards etc.</li> <li>Calculating the BISO Key Risk Review Deliverable Metrics which measure the creation, completeness, and deliverable of the KRR’s.</li> <li>Producing and pulling metrics for Monthly Business Reviews</li> <li>Creating incident summaries every month and following along with GIS Incident Response team for better understandings</li> <li>Partners with the Phishing and Vishing metrics program owners monthly for data results delivery</li> <li>Coordinates with DLP, ADSF, BISO Exceptions teams to deliver their content in KRRs</li> <li>Serve as a coordinator for BISO ERP Governance metrics, reports, and supporting documentation.</li> <li>Work with leadership on curation and prioritization of projects and related work activities.</li> <li>Support BISO SLT and SISOs with development, enhancement of BISO ERP Governance materials.</li> <li>Perform QA of finalized content drafted by the BISO ERP Governance team.</li> <li>Closely partner with BISO Engagement Leads to ensure timely presentation, review, and modification of metrics.</li> <li>Facilitate weekly project and pipeline review meetings with BISO ERP Governance leadership.</li> <li>Support BISO teams on developing, implementing, and delivering relevant metrics and reports.</li> <li>Provide support for BISO ERP Exception Strategic planning and updates</li> <li>Pulling Metrics, Preparing Reports, Creating risk dashboards, Stakeholders management etc. </li> <li>Should have good knowledge in MS Office tools including MS Visio and Sharepoint</li> </ul> Requirements: Education: Bachelor’s Degree or technology and cybersecurity background Certifications: CEH, CompTIA Security+, CISA, CRISC, CISM, CISSP (Good to have) Experience Range: 6+ years Foundational skills: <ul> <li>Producing and pulling metrics for Monthly, Quarterly Business Reviews</li> <li>Creating and QA’ing Key Risk Review monthly reports, creating dashboards etc.</li> <li>Exemplary presentation and communication skills, specifically written communications</li> <li>Good knowledge in project management, stakeholder management and co-ordination with LOB partners</li> <li>Extensive knowledge of analyzing vulnerabilities and validation of remedial plans</li> <li>Good experience in performing Quality reviews, identifying gaps and following up with stakeholders on closing the observations</li> <li>Knowledge/Experience in Application security, Risk assessments, Cloud technologies, GRC (Governance, Risk, and Compliance) and/or third-party management with emphasis on security processes and controls</li> <li>Experience evaluating threats/risks posed by new technologies spanning networks, hardware, software,</li> <li>Ability to evaluate technology to ensure cyber-secure development that adheres to internal application policy, standards, and baselines.</li> <li>Bachelor’s degree in information technology, information security or related field</li> <li>Must be flexible to work during hours that needs collaboration with US partners.</li> <li>Highly skilled with all Microsoft tools</li> </ul> Desired skills: <ul> <li>Comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding</li> <li>Excellent critical thinking skills, attention to detail, thoroughness, diligence</li> <li>Contribute to create a positive team culture within a diverse workforce </li> <li>Strong risk awareness, including operational, compliance, and reputational risk</li> <li>Work independently and as part of a team to achieve team, bank objectives</li> </ul> Work Timings: 13:30 – 22:30 IST Job Location: Chennai / Mumbai / Hyderabad

Senior Analyst - System Administration and Support

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview Core Technology Infrastructure part of the Global Technology &amp; Operations organization consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, CTI designs, builds, and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. CTI delivers industry-leading infrastructure products and services to the company’s employees, customers, and clients around the world. Job Description We are seeking a talented and experience Key Management system (KMS) Administrator to manage and maintain our organizations Key management infrastructure. In this role, you will be responsible to develop and implement a comprehensive key management strategy aligned with industry best practices and regulatory requirements. Work closely with our engineering, operations, and security teams to design, implement, and maintain highly available and performant KMS solutions.​ Responsibilities <ul> <li>Administer and maintain the KMS platform, ensuring its availability, security, and performance.</li> <li>Ensure compliance with relevance regulatory requirements and industry standards and identify and mitigate the key management-related risks.</li> <li>Collaborate with other teams such as networks, IT security and compliance, Engineering, and stakeholders to ensure alignment and effective key management. Communicate key management plans, policies, and procedure to stakeholders.</li> <li>Manage the entire key lifecycle and ensure secure key storage, backup, and recovery processes.</li> <li>Stay up to date with industry standards, best practices, and emerging technologies in key management.</li> <li>Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications. ensure the changes are properly documented and communicated to stakeholders.</li> <li>Ensure that all the key managements activities are monitored, and the logs are being reviewed periodically.</li> <li>Manage the lifecycle of the SSL certificate including installation and renewal. Monitor on the certificate expiration and renewal.</li> <li>Respond to and manage key management related incidents, such as key compromises or certificate expiration or other issues, co-ordinate with stake holders to resolve incidents and minimize impact. Also, document and report on incidents including root cause analysis and lessons learned.</li> </ul> Requirements Education: Bachelor’s degree in engineering, computer science Certifications If any - NA Experience Range: 7 - 9 years. Foundational Skills <ul> <li>Primary Skills: Thales HSM, Cipher Trust Manager, Linux, Scripting</li> <li>Strong knowledge in Cryptographic keys and certificate and their life cycle.</li> <li>Hands on experience working on Linux/Unix and/or Windows server platforms</li> <li>Strong understanding of cryptographic principles and key management best practices.</li> <li>2+ years hands on experience on Thales HSM or Cipher Trust Manager.</li> <li>Experience with key management systems such as AWS KMS, Azure Key Vault, or Google Cloud KMS.</li> <li>Additionally having knowledge in API calls on Thales HSM or Cipher trust manager.</li> <li>Excellent troubleshooting and problem-solving skills.</li> <li>Strong communication and collaboration skills.</li> <li>Familiarity of Incident and Problem Management systems like Remedy or ServiceNow.</li> <li>Ability to work independently and as part of a team in a fast-paced environment.</li> <li>Knowledge on security standards and regulations. Eg: PCI-DSS, HIPAA</li> </ul> Desired Skills <ul> <li>Experience with Key management systems and HSM(eg: the product from Thales, Entrust, Vormetric, etc)</li> <li>Experience with industry monitoring tools like Splunk, etc.</li> <li>Ability to quickly learn new technologies.</li> <li>Prior experience with Operating critical Infrastructure or Application environments</li> <li>Ability to communicate technical concepts to non-technical stakeholders.</li> <li>Familiarity with cloud based key management systems such as AWS KMS, etc.</li> <li>Stakeholder management</li> <li>Certifications on AWS certified security, Redhat.</li> </ul> Work Timings* (IST – 9 hrs shift) 6:30 am - 10:30 pm (weekdays) any 9 Hours: Weekend: Rotational support 16*7 support Shift: Morning or Afternoon Job Location Hyderabad/Chennai

Technology Operations Specialist II - GBS IND

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: The Global Banking application production support team is looking for a senior application support manager to lead the Global Payment support team in India Mumbai to maintain stability of production applications in a constant changing environment. Responsibilities: <ul> <li>Provide leadership to India application support team in delivering SME (expert level) production support for India payment applications.</li> <li>Sets strategic guidance, analysis, operational oversight over the management of India application production environments.</li> <li>Partner with the Global Banking Application Production Support, Application Development, Application Infrastructure Engineering, Platform Engineering/Architecture and other infrastructure teams to design/improve resiliency and stability of end-to-end environment to meet business objectives.</li> <li>Provide consultancy to downstream applications in India branches.</li> <li>Liaison with Business Users in problem determination, communication, and resolution.</li> <li>Performing root cause analysis for recurring problems by partnering with other teams to develop long-term resolutions, including implementing preventative measures to minimize problems and production outages.</li> <li>Resolving and documenting incident and service tickets in a timely manner according to Service Level Agreements (SLAs) or assigned completion dates.</li> <li>Provide India stability metrics and reporting for global management.</li> <li>Support triage for escalated issues.</li> </ul> Your Background: <ul> <li>Minimum of 10+ years with hands-on experience in application support in the banking and finance industry.</li> <li>Strong background in UNIX, Linux, Wintel, Perl/Shell scripting, as well as ability to write SQL to extract, Oracle databases and JAVA.</li> <li>Proven leadership experience, ability to motivate teams and drive execution, with performance driven with the necessary intensity and optimism to succeed and deliver.</li> <li>Excellent communication (both written and oral) / interpersonal skills, confident and effective/ calm communicator in both technical and business forums with the ability to influence.</li> <li>Able to work well with people from various background and able to appreciate differences in the diverse environment.</li> <li>Ability to understand complex system interactions and break down into components and interface to enumerate failure scenario.</li> <li>Strong problem root cause diagnosis skills and desire to learn products, applications and technology.</li> <li>Experience in working with technical counterparts from different time zones.</li> <li>Incident management experience and ability to manage senior stakeholders through an issue.</li> <li>Highly motivated, creative, analytical thinker with excellent documentation skills.</li> <li>Strong business partnership skills – Able to build broad-based business relationships across the organization and skillfully influences colleagues to collaborate and promote ideas.</li> <li>Experience using Industry standard monitoring and ticketing tools like Remedy and Dynatrace.</li> </ul> Desired Skills: <ul> <li>Experienced in working with central bank / clearing house technical team is a definite advantage.</li> <li>Experienced in engagement with senior management, ability to shape opinions and actions of key stakeholders, gaining their trust and commitment to the desired outcome.</li> <li>Understanding Payment / Transactional processing.</li> <li>ITIL processes knowledge: Incident Management, Request Management, and Problem Management.</li> <li>Six Sigma / LEAN / Agile / Project management methodology experience will be beneficial but not required.</li> </ul>

Director, Global Banking, Senior Application Support Manager, Application Production Services & Engineering

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview Data Infrastructure &amp; Strategic Initiatives team is responsible for all the automation aspects of testing process, ensuring quality of data, independent testing of corporate &amp; business level process and regulatory controls by providing seamless access to the appropriate data &amp; platforms required to execute the associated portfolio of tests. A test is defined in the Independent Testing Enterprise Policy as “an independent point-in-time examination of one or more processes, controls, policies and procedures or data sources utilized for managing risk to assess the effectiveness of the control environment. A test is focused on answering a specific objective and has a pre-defined pass/fail criteria.” Compliance testing may include activities such as automated surveillance and transaction level testing and may be performed onsite. Please note: This is not an application/software testing or application/software development role. Job Description* Test Automation team is responsible for automating tests within EIT inventory using Python/Sql or any other ETL tool. The role revolves around collaborating with multiple stakeholders for test execution walkthroughs to understand the problem statement, gather, and document business requirements and identifying possible candidates for automation. Once identified, the developer completes the logic building in Python/ETL tools and gets the final approval from the Test Owners within the defined SLAs. In addition, performing analysis to identify mapping of data elements is crucial to extract the correct data for development purposes. Responsibilities* <ul> <li>Participate in the initial assessment for identifying candidates for automation.</li> <li>Hold collaborative calls/requirement gathering sessions with the stakeholders for walkthroughs of the potential automation candidates.</li> <li>Identify the key databases and fields being used within the process.</li> <li>Partner with data SME, application owners to map the databases and establish connection to extract the relevant data.</li> <li>Extract the data from the database using Sql query and feed to the Python/Trifacta for logic building. Build rules within Python/Trifacta to perform the testing.</li> <li>Ensure accuracy and quality development and hold validation session with the stakeholders to get a sign-off.</li> </ul> Requirements: Education: Graduates or Post-Graduates in Computer Science, Software Engineering B.Tech/B.E./M.C.A Experience Range : 12- 15 yrs Foundational skills: <ul> <li>Worked on varied data problems; structured/unstructured and small/large.</li> <li>At least 3 years of hands-on experience on Python/Sql programming.</li> <li>Experienced in writing effective, scalable code.</li> <li>Good experience with MS-Excel and PowerPoint presentations.</li> <li>Strong analytical, reasoning and problem-solving aptitude. Ability to articulate complex technical requirements in a lucid manner and is relevant to business use cases.</li> <li>Excellent communication and interpersonal skills.</li> <li>Flexible to shift changes at short notice.</li> <li>A go-getter and a self-starter with willingness to learn and adapt to changes.</li> <li>Ability to work cross-functionally, and across borders to effectively execute the business goals.</li> </ul> Desired skills: <ul> <li>Any experience in Operational Risk, Audit or Compliance domain</li> <li>Exposure to Trifacta platform</li> <li>Working knowledge of JIRA</li> <li>Automation acumen</li> </ul> Work Timings: 12:30 PM - 9:30 PM/1:30 PM – 10:30 PM Job Location: GIFT City, Gandhinagar

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