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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.What you’ll do <ul> <li> Own end-to-end analytics workflow, including defining success, generating insights and hypotheses, performance metrics, socializing them across the organization, creating intuitive dashboards and reports, and developing scalable analytics solutions and data models. </li> <li> Using your subject matter expertise, advance and implement our customer lifetime value framework throughout growth initiatives in partnership with cross functional teams. </li> <li> Lead cross functional weekly reviews to ensure progress towards objectives and inform actions needed to drive program performance through deep-dives into key metric movements. </li> <li> Actively drive a more data-driven culture and a standardized understanding of customer acquisition cost, lifetime value, and investment payback periods among cross-functional partners. </li> <li> Proactively explore economic and consumer engagement data to identify opportunities to drive profitable user acquisition and re-engagement. </li> <li> Address ambiguous problems and formulate hypotheses into actionable and well-designed experiments. </li> </ul> What we look for <ul> <li> Passion to redefine the lending and financial industry for the better. </li> <li> 6+ years of experience in an analytically-driven role (analytics, consulting, finance, etc.). </li> <li> Strong working knowledge of SQL and/or experience with Python or R. </li> <li> Practical and theoretical knowledge of A/B testing. </li> <li> Strong interpersonal skills and ability to work cross-functionally and influence both technical and non-technical audiences. </li> <li> Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment. </li> <li> This position requires either equivalent experience or a Bachelor's or Master's degree in a quantitatively rigorous subject area like statistics, math, finance, economics desired. </li> <li> Enough laziness to find a faster way to do your least favorite tasks. </li> <li> Humility and team player - you go out of your way to help teammates. </li> </ul> Pay Grade - M Equity Grade - 08 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $180,000 - $230,000 USA base pay range (all other U.S. states) per year: $160,000 - $210,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's <a href="https://docs.google.com/document/d/e/2PACX-1vRojeMpOCLuwt8xdkvjZStXkjQAHyOmnPgEPYdn7p4ed6G_ztjUE45tCIpbFxRZOA/pub" target="_blank">Global Candidate Privacy Notice</a> and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Affirm

Analytics Lead, Full Stack

<h3>At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.</h3>Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.Overview Acquire knowledge of TDW inline inspection (ILI) services procedures through on-the-job and formalized training to become competent in field service work and preparation for level 1 certification. Key Responsibilities Primary duties may include, but are not limited to: <ul> <li>Assists certified technicians in completing jobs according to customer requirements and TDW operating guidelines,</li> <li>Follows standard troubleshooting procedures to alleviate problems encountered in the field, ensuring safe and efficient field performance from equipment,</li> <li>Complies with TDW and customer HSE standards and procedures, and stops any work utilizing TDW equipment when unsafe conditions exist that threaten equipment, property damage or bodily injury;</li> <li> Acquires fundamentals associated with field service work, primarily operation of TDW’s cleaning and inspection equipment,</li> <li>Learns the standard methods of data collection, customer telephone contacts, shipping, and receiving,</li> <li>Learns and applies approved safety procedures to ensure the personal safety of all parties involved in the field work,</li> <li>Develops ability to respond to customer requirements and address problem solving aspects of all TDW field work,</li> <li>Completes initial technician training format to ensure adequate progression to become an ILI Field Technician Level I, i.e. 1 month theory course (FC1), accompany a senior Technician for 8 runs with the MFL and 8 runs with the Deformation tool technology and finally pass the Level I certification.</li> <li> Ensures timely completion of required paperwork, </li> <li>Performs other tasks as may be required from time to time by upper management,</li> <li>Through on-the-job training and selected studies, becomes familiar with TDW’s equipment cleaning, testing, repairing, maintenance and quality control procedures to ensure efficient field performance from equipment. </li> </ul> Experience <ul><li>Technical, mechanical or systems background (either school/college level qualification or work experience),</li></ul> Knowledge, Skills, and Abilities <ul> <li>Good verbal and written communication skills,</li> <li>Valid driver's license,</li> <li>Fluent in English, any other language is an asset.</li> <li>Willing to travel extensively.</li> </ul>

T.D. Williamson

Field Technician Trainee, ILI

<h2>Job Description</h2> You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs. As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase’s affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources. Job responsibilities <ul> <li>Shares the value of Chase Private Client with clients that may be eligible</li> <li>Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs</li> <li>Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs</li> <li>Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week</li> <li>Adheres to policies, procedures, and regulatory banking requirements</li> </ul> Required qualifications, capabilities, and skills <ul> <li>Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships</li> <li>1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation</li> <li>Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role</li> <li>Compliance with Dodd Frank/Truth in Lending Act*</li> <li>High school degree, GED, or foreign equivalent</li> <li>Adherence to policies, procedures, and regulatory banking requirements</li> <li>Ability to work branch hours, including weekends and some evenings </li> </ul> Preferred qualifications, capabilities, and skills <ul> <li>Excellent communication skills</li> <li>College degree or military equivalent</li> <li>Experience cultivating relationships with affluent clients</li> <li>Strong team orientation with a commitment of long-term career with the firm</li> </ul> Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: <a href="https://mortgage.nationwidelicensingsystem.org/Safe/SitePages/default.aspx" target="_blank">https://mortgage.nationwidelicensingsystem.org/Safe/SitePages/default.aspx</a> <h2>About Us</h2> Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our <a href="https://careers.jpmorgan.com/us/en/how-we-hire/faqs" target="_blank">FAQs</a> for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans <h2>About the Team</h2> Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

J.P. Morgan

Private Client Banker - Owasso - Owasso, OK

Youth Services of Tulsa

Part-Time Coffee House Specialist​

<a href="https://walmart.wd5.myworkdayjobs.com/WalmartExternal/job/USA-OK-TULSA-08263-SAMS-CLUB/Senior-Meat-Cutter_R-2072063-1/apply" target="_blank">Apply</a> <ul> <li> Location TULSA, OK </li> <li> Career Area <a href="#">Sam’s Club Jobs</a> </li> <li> Job Function Food Service </li> <li> Employment Type Regular/Permanent </li> <li> Position Type Hourly </li> <li> Requisition R-2072063 </li> </ul> <h2>Position Summary...</h2>As a Senior Meat Cutter you will drive sales in your area to deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the total club meets the member’s expectations. <h2>What you'll do...</h2> Be a Team Member: Collaborates with cross functional teams and helps educate other associates on tools, tasks and resources; communicating effectively and developing interpersonal skills for providing customer service; being flexible to the needs of the business; tracking goods, maintaining in-stock levels, and controlling shrinkage. Be an Expert: Maintains an in-depth knowledge of the various types and seasonality of different meat products, equipment usage, and backroom operations; providing meat products to members by processing meat according to specifications (for example, cutting, slicing, grinding, and wrapping meat products); ensuring compliance with food safety standards, sanitation guidelines, and inventory management; operating, maintaining, and sanitizing equipment. Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them. Be an Owner: Drives the business results, ensuring commitment to operational excellence, planning for profitability, maintaining a work area according to company policies and procedures; ensuring quality and standards for high volume meat products; eliminating waste; securing fragile and high-shrink merchandise; assisting members with purchasing decisions; and ensuring merchandise is properly packaged, labeled and stored. Be a Talent Ambassador: Being an advocate for the department and the club by valuing the member's experience in the meat area and modeling high quality service and products; executing the basics at highest possible level of quality; interacting with associates to understand the roadblocks and assists in training them to perform job-related duties as assigned. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Leadership Expectations Respect for the Individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through culture of belonging; creates equitable opportunities for associates to thrive and perform; helps to attract the best, diverse talent. Respect for the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect for the Individual: Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Service to the Customer/Member: Delivers results while putting the customer first. Service to the Customer/Member: Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience. Strive for Excellence: Drives continuous improvements; is open to and uses new technologies​ and skills; and supports others through change. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! -Health benefits include medical, vision and dental coverage -Financial benefits include 401(k), stock purchase and company-paid life insurance -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see <a href="https://one.walmart.com/notices" target="_blank">https://one.walmart.com/notices</a>. - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at <a href="https://bit.ly/3iOOb1J" target="_blank">https://bit.ly/3iOOb1J</a>. The hourly wage range for this position is $18.00 to $25.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. <h2>Minimum Qualifications...</h2> Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications6 months’ experience working in a fresh production department. I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position. Must be 18 years of age or older <h2>Preferred Qualifications...</h2> Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Meat Processing Area <h2>Primary Location...</h2>4420 S Sheridan Rd, Tulsa, OK 74145-1122, United States of America <h3> About Sam's Club</h3> Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center. Sam’s Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Walmart

Senior Meat Cutter

<h2>Job Description</h2> Operations General Manager (Tulsa, Oklahoma or McLean, Virginia) Position requires Secret clearance and the ability to obtain and maintain a Top Secret (TS) clearance Plan, direct, and oversee the strategic planning, operational excellence, project service delivery, and financial performance for the portfolio line of business. Duties and responsibilities include developing and implementing a strategic growth plan in accordance to CFED financial goals contract vehicles, recompetes, and business development opportunities. Provides leadership to the division to include setting goals and performance standards, initiating training plans, and drives a strong culture throughout the department. Compensation &amp; Benefits: Estimated Starting Salary Range for Operations General Manager: $200k to $235k plus annual bonus. Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Operations General Manager Responsibilities Include: <ul> <li>Provide direct leadership to Program Directors, Senior Program Managers, and Program Managers. Suggest team member training programs to advance team and create a strong “mission first” culture. Collaborate with agile support teams to initiate development initiative strategies. </li> <li>Oversee annual portfolio budget such as revenue, EBITDA, cash, contract and recompete wins, and operational excellence for the division. </li> <li>Manage project deliverables and control of planned project deliverables, project budget spending, labor efficiency, customer service, and contract requirements, along with human capital utilization.</li> <li>Review performance against operating plans and standards. Provides reports to subordinates on interpretation of results and approves changes in direction of plans with direct input from Executive GM.</li> <li>Provide strategic vision on opportunities to enhance portfolio project objectives to grow revenue and operating income. Collaborate with internal Account Executives to establish account plans for developing of existing and future capabilities contract growth on recompute and new business.</li> <li>Negotiates agreements that support divisional business objectives within contract vehicles for the division.</li> <li>Defines and drives growth by focusing on customer interaction, teaming approach, technical differentiation, pricing, and contracting solution strategies. </li> <li>Hold monthly meeting schedule with clients and PM and develop strong rapport to understand account for future growth 12-18 months ahead of recompetes and assess requirements.</li> <li>Responsible for overall client satisfaction by resolving all customer concerns directly or through direct reports with the highest level of importance. Provide feedback to management.</li> <li>Maintains and enforces appropriate data entry and knowledge exchange within company CRM.</li> <li>Performs other job-related duties as assigned</li> </ul> Operations General Manager Experience, Education, Skills, Abilities requested: <ul> <li>Bachelor’s degree in business or other related field, and 10 to 15 years of experience in leading government contracting activities with the federal government, with significant emphasis on the federal contracting space. Experience in managing large portfolio in the range of $50M-$150M required. Experience with Salesforce CRM preferred.</li> <li>Working knowledge of 8(a), HUBZone, and Full &amp; Open Government procurements in the federal space.</li> <li>Advanced knowledge of key industry customer contacts, decision-makers and both formal and informal decision-making processes.</li> <li>Advanced knowledge of opportunity identification and pipeline development.</li> <li>Excellent relationship and business development skills.</li> <li>Strong contract negotiation and interaction experience with government contracting officials and prime/subcontractors.</li> <li>Demonstrate a commitment to integrity and accountability and the ability to make decisions guided by high ethical standards and in compliance with law and policy.</li> <li>Excellent organization, planning, public speaking, and communication skills.</li> <li>Ability to develop and implement tactical and strategic plans, goals, and objectives.</li> <li>Experience in the preparation, negotiation, and administration of various types of agreements including contracts, subcontracts, TAs, and NDAs for Federal Defense &amp; Civilian Agency contracts.</li> <li>Experience in responding to all forms of Government solicitations (RFP, RFQ and all other forms) and managing all forms of Government contracts (FFP, T&amp;M, CP, IDIQ and other GSA Schedule Vehicles), including reviewing and understanding pricing as it relates to financial and business metrics, representations, certifications, and subcontracting issues. </li> <li>Experience with Deltek GCS and Microsoft Office products.</li> <li>Must pass pre-employment qualifications of Cherokee Federal</li> </ul> Company Information: Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about Cherokee Federal, visit cherokee-federal.com. #CherokeeFederal #LI Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: <ul> <li>Director of Operations</li> <li>Operations Director</li> <li>Chief Operating Officer (COO)</li> <li>Business Operations Manager</li> <li>Operations and Strategy Manager</li> </ul> Keywords: <ul> <li>Operations</li> <li>Leadership</li> <li>Strategy</li> <li>Efficiency</li> <li>Management</li> </ul> Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal. <h2>Job Info</h2> <ul> <li> Job Identification 27113 </li> <li> Job Category Operations </li> <li> Posting Date 01/03/2025, 01:45 PM </li> <li> Degree Level Bachelor's Degree </li> <li> Job Schedule Full time </li> <li> Job Shift Day </li> <li> Locations Tulsa - CFED HQ (OK) Tysons Corner - CFED (VA) (Hybrid) </li> <li> Regular or Temporary Regular </li> </ul>

Cherokee Nation Businesses

Operations General Manager

JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Ensures employee recognition is taking place on all shifts. • Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Strives to improve service performance. • Collaborates with the Front Office Manager on ways to continually improve departmental service. • Communicates a clear and consistent message regarding the Front Office goals to produce desired results. • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Sets a positive example for guest relations. • Displays outstanding hospitality skills. • Empowers employees to provide excellent customer service. • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Provides feedback to employees based on observation of service behaviors. • Handles guest problems and complaints effectively. • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Ensures compliance with all Front Office policies, standards and procedures. • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Functions in place of the Front Office Manager in his/her absence. • Communicates critical information from pre- and post-convention meetings to the Front Office staff. • Participates in department meetings. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Marriott International

Assistant Front Office Manager

360 Engineering Group

Licensed Engineer

City of Tulsa

LEADERSHIP U INTERNAL TRAINING PROGRAM

<a href="#">Apply</a> Job Type Full-time Description The philosophy of our organization is that all people have the right to live without fear, abuse, oppression, and violence. Our advocacy programs embrace the philosophy that people experiencing violence and/or abuse have the potential to control their lives and can be helped in doing so through support, information, and encouragement. We believe that our organization should model behavior that is nonviolent and uses power responsibly for personal and organizational action and growth. Position Summary The Bilingual Survivor Advocate &amp; Community Liaison serves as an advocate, case manager, and point of contact between OHS and DVIS in order to provide client services, education, and consultation to those working with and those impacted by domestic and/or sexual violence. This position supports survivors through crisis intervention and case management while fostering a positive shelter environment. They collaborate with internal teams, external agencies, and OHS to enhance service delivery and communication. This role involves representing DVIS in community outreach and educational efforts. They also ensure coordination between DVIS and OHS to meet client needs and maintain effective service plans. Essential Duties &amp; Responsibilities Priority 1: Equity and Inclusion <ul> <li>Reflect and understand how identities could give advantages in the workplace—even if they are not asked for or earned—while others might experience disadvantages. Reflect on how our position and power may shift depending on the environment, the people, or the institutions at play. Build the awareness and compassion that is needed and expected to create an equitable and inclusive workplace. </li> <li>Create an inclusive environment and behave in a way that ensures that clients and employees feel embraced, no matter what their cultural orientations are, respected and valued, engaged, and connected to the community, and safe from abuse and harassment.</li> </ul> Priority 2: Advocacy, Case Management, and Crisis Intervention <ul> <li>Perform entries, intakes, and needs assessments; create individualized service plans, and make referrals to community resources.</li> <li>Provide individual case management to address identified needs such as education assistance and housing. </li> <li>Document and maintain charts per DVIS guidelines and professional standards, and assist clients in obtaining needed services and completing necessary paperwork for safe housing.</li> <li>Offer supportive services, including safety planning, introducing DVIS services, and transporting clients to essential appointments to enhances safety and stability. </li> <li>Promote a positive, clean environment within the shelter for both residents and employees.</li> <li>Organize and conduct psychoeducational groups and supportive activities for safe housing clients and serve as an educator on relevant topics such as safety and life skills.</li> <li>Maintain a comprehensive directory of local services including housing, financial assistance, educational assistance, job training, job placement, childcare, and other community resources.</li> <li>Develop and present curriculum for client financial health/literacy workshops, resume development, interview skills, job placement, and other pertinent skills.</li> </ul> Priority 3: Collaboration and Liaison <ul> <li>Collaborate with other DVIS departments, federal, state, and local agencies to meet the needs of all DVIS clients. </li> <li>Act as a liaison between DVIS and OHS. Assist in improving services for clients and interagency communication. </li> <li>Attend Child Safety and other inter-disciplinary team meetings with OHS as scheduled. </li> <li>Train and educate OHS staff on domestic violence dynamics through formal training and informal attendance at family case conferences. </li> <li>Coordinate OHS-requested information/documentation and maintain open communication with OHS and court staff to advocate for the best interest of the family.</li> <li>Assist clients with transportation needs and coordinate care to ensure OHS and court-ordered plans are workable and goals are met.</li> </ul> Other Duties &amp; Responsibilities Other Duties/Responsibilities: Other assistance to support the overall goals of the department and organization. DVIS retains the right to add or change duties and/or responsibilities at any time. Supervisory Responsibilities: None Budgetary/Fiscal Responsibilities: None Responsibility for Confidentiality: The nature of this position requires safeguarding against the release of confidential and proprietary information of DVIS and its clients. Contact with Others: This position will interact with managers at all levels and staff members across the organization, in addition to members of external organizations and the public Requirements Education: Bachelor’s degree in a helping profession or in a related field preferred, or any equivalent combination of education and/or experience or lived experience. Experience: Experience working with a nonprofit and with clients are strongly preferred, or any equivalent combination of experience, lived experience, and/or special skills. Knowledge, Skills, and Abilities: Proven computer skills including Microsoft, Adobe, Canva, and an Electronic Health Record are necessary. Knowledge of or experience working with social justice issues, specifically intimate partner, and gender-based domestic and sexual violence, and racial, class, gender, sexual orientation issues, and intervention/prevention services strongly preferred. Requires dedication to diversity, equity and inclusion, excellent organizational skills, written and oral communication skills, attention to detail, and ability to prioritize work and tasks. Requires adaptability to produce and meet deadlines in a fast-paced, multi-task and changing environment, with frequent pressure related to meeting deadlines and scheduling requirements. Must be able to work independently and as part of a team. Must have the ability to handle sensitive information with diplomacy. Requires the ability to embrace, support, and integrate DVIS’s philosophies to promote and demonstrate DVIS’s commitment to diversity, inclusion, equity, and anti-racism. Experience applying an equitable analysis to all duties to achieve organizational goals and demonstrate DVIS’s commitment to diversity, inclusion, equity, and anti-racism preferred. Diplomacy at confronting personal, individual, and internal discrimination requiring sharing and discussing personal identities relative to the work environment strongly preferred. Requires sophisticated emotional intelligence and resiliency skills to lead and/or actively participate in advancing our work relative to racial, social, and economic justice. Schedule Availability: Monday through Friday, 8:30 am to 5:00 pm, some evenings may be required. Total of 40 hours per week. Licenses/Certifications: Valid driver’s license required; current CPR and First Aid certification preferred. Physical Requirements The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made when requested to enable individuals with disabilities to perform the essential functions. Ability to communicate and understand in English [and insert language] effectively, in person, and in writing. Ability to hear adequately in person and by phone, in personal and group settings, and function with periodic distractions such as people, telephone calls, and noise. Ability to work with, and process information from, a variety of individuals and media (e.g., computers, projected images, printed materials), and occasional sitting and/or standing for long periods of time. Mobility necessary to access various offices and a wide variety of settings. Mobility necessary to perform a variety of tasks that involve intermittent standing, walking/traversing, sitting, stooping, kneeling, bending, and twisting, occasionally climbing stairs or using an elevator, and possibly reaching chest high and overhead for materials. Ability to reach for, move and/or lift up to [#] pounds and the use of hands to finger, handle, or feel objects, tools, or controls, including frequent repetitive movement such as extended periods of keyboarding.

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