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<a href="https://www.greatquestion.co/" target="_blank">Great Question</a> is hiring an experienced Enterprise Account Executive to help us on our mission to democratize user research - helping companies talk to their customers more to ensure they build software that people want.‍‍We are a well-funded seed-stage startup backed by Y Combinator and Funders Club and are we're looking for an experienced Enterprise Account Executive with B2B sales experience to join our high-performing, fully remote team.‍We’ve tripled revenue in 2024, and are looking to do so again in 2025. This is an opportunity to get in early, work on an interesting problem, have a huge impact on the technology and culture of an early-stage company, and shape the future of how teams build software through research.‍This is a remote role open to anyone living in the United States. ‍This position is focused on cultivating outbound sales, managing inbound sales, and closing deals with large enterprise companies that will benefit from using our research automation platform. One of the keys to success in this position: You need to have the discipline to work independently and have a passion for the Research industry or have the drive to want to learn the business.<h3>What You’ll Do</h3><ul> <li>Develop and Execute Outbound Campaigns: Identify and connect with potential customers through outbound efforts.</li> <li>Consultative Sales: Listen to customer needs and present highly tailored solutions, demonstrating the value of our platform.</li> <li>Shape Sales Culture: As one of the early hires on our sales team, you’ll help establish and refine our sales practices and culture.</li> <li>Manage lengthy sales cycles: Our ideal customers are large enterprises with complex, extended procurement processes. You’ll need to anticipate these requirements and navigate them to completion, often over several months.</li> </ul><h3>About You</h3><ul> <li>Experience: 3-5 years in an Enterprise Account Executive role, selling SAAS software to B2B enterprise customers. Bonus points if you’re familiar with the design and research tooling space already.</li> <li>Drive and Discipline: Self-motivated to excel in a remote, fast-paced, startup environment; thrives in ambiguity and proactively solves problems.</li> <li>Customer-Centric Mindset: Passionate about understanding and delivering value to clients beyond the sale.</li> <li>High Conviction: Committed to high standards and enthusiastic about our mission.</li> <li>Skills and Knowledge: Familiar with sales methodologies (e.g., MEDDIC, Sandler), able to leverage data and tools for meticulous pipeline management, and resilient when handling setbacks.</li> <li>Collaborative yet Competitive: Brings a team-first mindset with a strong drive to win and exceed personal goals.</li> </ul><h3>Benefits</h3><ul> <li>Compensation: Competitive salary, uncapped commission, and equity. NB: Salary range listed is base salary. Variable commission related comp is additional.</li> <li>Healthcare: Company-supported medical insurance.</li> <li>Always Remote: Work from anywhere within American time zones. </li> <li>Professional Development: Education stipends to support your growth.</li> <li>PTO &amp; Team Engagement: Four weeks of PTO, public holidays, and regular team events. <a href="https://www.linkedin.com/feed/update/urn:li:activity:7254170189229895680" target="_blank">Our last all-company off-site was in Mexico City.</a></li> </ul><h3>Equal opportunity statement</h3>Great Question is committed to providing a workplace free from discrimination or harassment. We expect every member of the Great Question community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve.Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.<h2> About the interview </h2><h3>Our Interview Process</h3><ul> <li> Stage 1: Application Screening - 30 mins <ul><li>A brief video interview for basic qualifications.</li></ul> </li> <li> Stage 2: Role-Play Exercise - 60 mins <ul><li>A mock sales pitch of your own tool to see how you pitch and handle objections.</li></ul> </li> <li> Stage 3: Collaboration Interview - 60 mins <ul><li>Prior to the interview you will submit a sales document they have previously created (e.g., a proposal, pitch deck, or product overview) that will guide the interview.</li></ul> </li> <li> Stage 4: Cultural alignment - 45 mins <ul><li>We’ll evaluate your cultural alignment with Great Question.</li></ul> </li> <li> Stage 5: Senior Leadership Interview <ul><li>Final interview with our CEO Ned to assess long-term fit and alignment with the mission.</li></ul> </li> </ul> Note - Each interview is sequential, so you’ll only move to the next round if you pass the previous one. After each interview, we’ll aim to notify you if you’re progressing within 48 hours of your interview taking place.

Great Question

Enterprise Account Executive

<h1>AI Engineer - LLM Applications Specialist</h1><h2>About the Company:</h2>Great Question is the all-in-one customer research platform loved by teams from Intuit to Amazon, Canva and Figma. We're now looking to bring on an AI Engineer to help us enhance our platform with advanced AI capabilities, creating intelligent research assistants that will revolutionize how our customers conduct research.We're a team of 30+, led by second time founders, who have 3x revenue through 2024, and we're looking to do it again in 2025. This is an opportunity to get in early, work on an exciting AI implementation, have a huge impact on the technology of an early-stage company, and shape the future of AI-assisted customer research.This is a fully remote role open to people in the US or Canada with a strong preference to one of our hubs of Denver/Boulder Colorado, SF Bay Area California, Raleigh North Carolina; or Toronto Canada.<h2>Why join us?</h2>At Great Question, we're building a culture of collaboration, curiosity, and impact.By joining our team, you will:<ul> <li>Work closely with a passionate, mission-driven team</li> <li>Have a direct impact on the growth and success of the company</li> <li>Be at the forefront of implementing practical AI solutions in a SaaS product</li> <li>Shape the direction of our AI strategy and implementation</li> <li>Learn from experienced startup founders (10 years experience, 2 previous exits)</li> <li>Grow with the company - opportunity to specialize deeply in AI engineering or move into technical leadership</li> </ul><h2>Why not join us?</h2>At Great Question, we believe in transparency—not just about our strengths, but also about where we still have room to grow. Here's what you should know before deciding to apply:<ul> <li>Evolving AI Strategy: Our AI implementation is still in its early stages, so expect to help define approaches and best practices</li> <li>Lean Teams, Big Impact: You'll wear multiple hats in the AI development process, from prompt engineering to implementation and evaluation</li> <li>Fast-Paced Growth: We move quickly with high expectations, requiring creativity and comfort with iteration and occasional ambiguity</li> </ul>We're pretty far from perfect, and we don't claim to be. But we'd like to get there. So if you're someone who thrives on solving complex AI problems, enjoys creating intelligent systems from scratch, and loves being part of a dynamic, fast-growing environment, Great Question might be the right place for you.<h2>About the Role:</h2><h3>Role Overview</h3>We are seeking a highly skilled AI Engineer to design and implement an agent-based UI on top of our existing customer research platform. You will be focused on creating an AI research assistant that can help our users create research studies, review documents, and act as an intelligent research companion. The ideal candidate will have expertise in prompt engineering, agent frameworks, and LLM application development with a focus on creating production-ready AI solutions in JavaScript.<h3>Key Responsibilities</h3>AI System Architecture &amp; Development:<ul> <li>Design and build agent-based flows that integrates seamlessly with our existing platform</li> <li>Develop sophisticated prompt templates that effectively interact with our API to create research studies, review documents, and assist in research activities</li> <li>Evaluate and recommend the optimal framework for our use case (LangGraph vs. alternatives)</li> <li>Implement the chosen agentic framework to create a coherent AI agent experience</li> <li>Ensure the AI system can effectively understand user research needs and translate them into actionable research plans</li> </ul>Prompt Engineering &amp; Optimization:<ul> <li>Create robust, reliable prompts that consistently produce high-quality outputs</li> <li>Develop techniques to ensure AI responses remain factual, helpful, and aligned with research best practices</li> <li>Optimize prompts for different use cases within the customer research workflow</li> <li>Document prompt strategies and engineering decisions for knowledge sharing</li> </ul>Framework Selection &amp; Implementation:<ul> <li>Provide expert guidance on the selection of appropriate agentic frameworks (whether LangGraph or alternatives)</li> <li>Explain trade-offs between different frameworks in terms of performance, maintainability, and integration with our JavaScript stack</li> <li>Stay current with the latest advancements in LLM agent frameworks and recommend improvements</li> <li>Implement the chosen framework effectively within our JavaScript environment</li> </ul>Evaluation &amp; Quality Assurance:<ul> <li>Design and implement comprehensive evaluation frameworks to measure AI system performance</li> <li>Create automated tests to ensure consistent AI behavior across different scenarios</li> <li>Develop monitoring systems to track AI system performance and identify areas for improvement</li> <li>Collaborate with the product team to gather user feedback and iterate on AI capabilities</li> </ul>Technical Integration:<ul> <li>Work with our strong frontend resources and app developers to integrate AI capabilities</li> <li>Focus primarily on the prompting strategy and agentic framework rather than frontend implementation</li> <li>Ensure AI features are developed in JavaScript to align with our tech stack</li> <li>Document technical specifications and implementation details for the broader team</li> </ul><h3>Qualifications</h3><ul> <li>Bachelor's degree in Computer Science, AI, or related field</li> <li>5+ years of experience in software development, with at least 1-2 years focused on LLM applications</li> <li>Strong programming skills with experience implementing LLM applications (JS preferred)</li> <li>Demonstrated expertise in prompt engineering and LLM application development</li> <li>In-depth knowledge of various agent frameworks (LangGraph, LangChain, AutoGPT, BabyAGI, etc.) and ability to evaluate their strengths and weaknesses</li> <li>Experience designing, implementing, and evaluating AI systems in production environments</li> <li>Excellent problem-solving skills and attention to detail</li> <li>Strong communication skills and ability to explain complex AI concepts to non-technical stakeholders</li> <li>Experience with evaluation frameworks and testing methodologies for LLM applications</li> </ul><h3>Nice to Have</h3><ul> <li>Knowledge of customer research methodologies and practices</li> <li>Previous work with research or data analysis tools</li> <li>Experience building AI assistants or agents for specific domains</li> <li>Understanding of UX principles for AI interfaces</li> </ul><h2>Support Structure</h2>You'll be working closely with our engineering team who will provide support in:<ul> <li>Strong frontend resources who will handle UI implementation</li> <li>App developers who will assist with platform integration</li> <li>DevOps infrastructure and deployment</li> <li>Web/API programming integration</li> <li>Business domain knowledge and customer research expertise</li> </ul>Your primary focus will be on the AI-specific components: prompt engineering, agentic framework selection and implementation, and ensuring the AI performs effectively for research tasks.<h2>Benefits</h2><ul> <li>Competitive salary</li> <li>Flexible remote work arrangement</li> <li>Opportunity to work on cutting-edge AI applications</li> <li>Potential for long-term relationship based on project success</li> <li>Work with a growing startup making real impact in the customer research space</li> </ul><h2>Hiring Process</h2>We endeavor to deliver a great candidate experience, including notifications of your status in the hiring process throughout.The hiring process includes the following steps and typically happens across 2-3 weeks from first interview:<ol> <li>Initial phone screens for shortlisted candidates</li> <li>Technical Interview with CTO, delving into your AI experience</li> <li>Systems Design Interview</li> <li> Coding Interview</li> <li>Interview with Co-Founder &amp; CEO</li> <li>Reference checks</li> </ol>Note - Each interview is sequential, so you'll only move to the next round if you pass the previous one. After each interview, we'll aim to notify you if you're progressing within 3 days of your interview taking place.<h2>How to Apply</h2>If this sounds like the opportunity you've been waiting for, we'd love to hear from you! Please submit your resume, making sure it's a concise representation of your previous work experience.Where applicable in your resume, please include specific examples of AI systems you've built in JavaScript, with concrete metrics on their performance and impact. We're particularly interested in your experience evaluating and implementing different agentic frameworks.Note, we will only ever contact you over email using a <a href="http://greatquestion.co" target="_blank">greatquestion.co</a> email address.

AI Engineer

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary The Application Support Operations Analyst is responsible for ensuring the business operates efficiently and effectively in meeting our internal customers’ needs through data gathering, reporting, and quantitative and qualitative research, providing insights that advise strategy and decisions for Application Support and other teams. Application Support Operations Analyst is responsible for ensuring the resolution of application and system issues for internal and external users of our proprietary software platform. This role has a customer-first mentality and strives to ensure their team provides the best service in the fastest and most efficient manner. The successful Analyst will use data to optimize internal processes, improve team workflows and drive efficiency. <h3>Essential Job Duties and Responsibilities </h3> <ul> <li>Identify, analyze, and interpret patterns and trends in complex datasets to pinpoint operational issues and improvement opportunities. Translate business questions into analytical and technical methodologies, working with large datasets to derive actionable insight. Distill those insights into compelling data-driven narratives to inform decisions and drive results, utilizing a solid understanding of GoodLeap products and systems.</li> <li>Develop and implement data collection methods, analytics, and other strategies to optimize statistical efficiency and quality. Establish measurement methods of process effectiveness and efficiency. Ensure cleanliness of data by reviewing regular reports and performance indicators to locate and correct errors or enhancement opportunities.</li> <li>Work on projects and tasks as assigned by your manager, regularly providing updates to senior leaders, stakeholders, partners, etc. Effectively tailor communications to the appropriate audience to ensure broad awareness and understanding.</li> <li>Work to understand customer pain points and monitor trends and patterns. Advocate better customer experience and support processes serving Application Support team members, internal customers, and external user.</li> </ul><h3>Required Skills, Knowledge and Abilities </h3> <ul> <li>Proven prior working experience as an Operations Analyst or Business Data Analyst</li> <li>Hands on experience using and interfacing with API’s</li> <li>Hands on proven experience, leveraging SQL, Excel, Tableau and CRM systems, such as Salesforce. </li> <li>Technical background with a keen understanding of broader business needs and strategy</li> <li>Demonstrated understanding and advocacy for knowledge centered support</li> <li>Proven ability to collaborate across all departments, leveraging your technical writing and strong presentation skills </li> <li>Proven ability to deliver projects on-time by leveraging your experience in development processes, work estimation, and optimal resource allocation</li> <li>Ability to juggle multiple projects and prioritize work accordingly </li> <li>Technology exposure to AWS Services like CloudWatch, DynamoDB, Elastic search, Cognito, S3, IAM etc.</li> <li>Critical thinking skills</li> <li>Keen interest in learning proprietary software </li> <li>Bachelor’s Degree or equivalent experience</li> <li>Experience with Loans or FinTech (preferred)</li> </ul>Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap LLC

Application Support Operations Analyst

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. What you’ll be doing (ie. job duties): <ul> <li>Product Vision and Strategy: Define and articulate a clear product vision and strategy for AI initiatives focused on enhancing employee productivity and collaboration. Develop a comprehensive roadmap aligned with overall company objectives.</li> <li>AI Opportunity Discovery: Proactively identify and analyze opportunities to leverage AI to address specific employee pain points, streamline workflows, and improve collaboration across various departments and functions. Conduct user research, market analysis, and competitive assessments to inform product decisions.</li> <li>Technology Assessment and Implementation: Evaluate and recommend third-party AI solutions, platforms, and tools, considering factors such as functionality, scalability, security, and integration capabilities. Oversee the successful implementation and integration of these technologies into our existing systems.</li> <li>Internal AI Product Development: Collaborate closely with our Machine Learning team to define product requirements, prioritize features, and guide the development of custom AI-powered solutions tailored to our unique organizational needs.</li> <li>Cross-Functional Team Leadership: Lead and mentor a dedicated "AI Pod" comprising representatives from IT, HR, and our Machine Learning team. Foster a collaborative, agile, and results-oriented environment to ensure effective communication, stakeholder alignment, and the successful delivery of AI-driven products and initiatives.</li> <li>Stakeholder Communication and Management: Effectively communicate the product vision, strategy, roadmap, and progress to a wide range of stakeholders, including senior leadership, business unit leaders, and end-users. Build strong relationships, manage expectations, and solicit feedback to ensure product success.</li> <li>End-to-End Product Lifecycle Management: Own and manage the complete product lifecycle, from ideation, user research, and requirements gathering to design, development, testing, launch, iteration, and continuous improvement. Employ agile methodologies to deliver high-quality products iteratively.</li> <li>Prioritization and Decision-Making: Make strategic decisions regarding product prioritization, feature selection, resource allocation, and trade-offs, balancing business needs, technical feasibility, and user value.</li> <li>Performance Measurement and Optimization: Define key performance indicators (KPIs) to measure the effectiveness of AI-powered solutions and track their impact on employee productivity, collaboration, and overall business outcomes. Utilize data analytics to identify areas for optimization and drive continuous improvement.</li> <li>Ethical AI and Governance: Ensure that all AI solutions adhere to the highest ethical standards, including fairness, transparency, accountability, and data privacy regulations. Establish governance frameworks and best practices for responsible AI development and deployment.</li> <li>Change Management and Adoption: Develop and execute change management strategies to drive user adoption of new AI tools and workflows. Provide training, communication, and support to ensure a smooth transition and maximize the impact of our AI initiatives.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. Master's degree preferred.</li> <li>5+ years of experience in product management, with a demonstrated track record of successfully launching and managing technology products in a fast-paced environment.</li> <li>Significant experience working with Artificial Intelligence (AI) and Machine Learning (ML) technologies, with a strong understanding of their applications and limitations.</li> <li>Deep understanding of the AI/ML landscape, including natural language processing (NLP), machine learning, deep learning, and generative AI.</li> <li>Proven ability to lead cross-functional teams and influence stakeholders at all levels of the organization.</li> <li>Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.</li> <li>Strong analytical and problem-solving skills, with a data-driven approach to decision-making and a focus on delivering measurable results.</li> <li>Experience with agile product development methodologies and tools (e.g., Scrum, Kanban).</li> <li>Familiarity with enterprise software, SaaS solutions, and cloud computing platforms (e.g., AWS, Azure, GCP).</li> <li>Strong understanding of user experience (UX) principles and a customer-centric approach to product development.</li> <li>Strong security and compliance understanding.</li> <li>Experience working in a highly regulated environment</li> <li>Experience in a fast-paced, high-growth company</li> </ul> ID: P70738 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $170,765—$200,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Product Manager, AI Productivity

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Title: Community Health WorkerCompany: Oak Street HealthRole Description:The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful.CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.Core Responsibilities:<ul> <li>Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs</li> <li>Manage patient referrals defined by the care team &amp; collaborate with the Medical Social Worker on action plan</li> <li>Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)</li> <li>Form relationships with and build an inventory of local community organizations that may benefit our patients</li> <li>Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.</li> <li>Assist patients with completion of applications for accessing eligible benefits and resources</li> <li>Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team</li> <li>Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)</li> <li>Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required</li> <li>Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments</li> <li>Complete referrals to organizations and agencies as needed</li> <li>Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW</li> <li>Support care team decision making through participation in interdisciplinary team meetings</li> <li>Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information</li> <li>Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team</li> <li>Other duties as assigned</li> </ul>What we’re looking forRequired:<ul> <li>Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment</li> <li>Strong oral and written communication skills</li> <li>Ability to manage multiple priorities while maintaining a positive attitude</li> <li>Dedication to serving the community and building meaningful relationships</li> <li>Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)</li> <li>Access to reliable transportation and ability to travel throughout the community to various locations</li> <li>US work authorization</li> </ul>Strongly Preferred:<ul> <li>Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish</li> <li>Experience working on multidisciplinary teams with organizations, agencies, patients, and community members</li> <li>Knowledge of community resources and resource navigation</li> </ul>Preferred:<ul> <li>Community Health Worker certification or Associates or Bachelors in a related field is a plus</li> <li>Experience utilizing electronic medical record systems</li> <li>A problem-solving orientation and a flexible and positive attitude</li> </ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$18.50 - $31.72This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 12/30/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Community Health Worker

We are looking for a savvy, high-performing Security Engineer who will be responsible for the day-to-day management of company-wide information security toolsets and the protection of Blackbaud’s and Client’s information. Security Engineers diligently investigate anomalous events and alerts, detect malicious activities, reverse engineer malware, and write signatures and scripts for various security tools to defend against malicious activity. The Security Engineer provides reports to management regarding the negative impact to the business caused by theft, destruction, alteration, or denial of access to information. The Security Engineer is primarily involved in the analysis, reverse engineering, troubleshooting and resolution of complex threats that impact the information security infrastructure at the data, application, service, operating system, and network levels.What you’ll be doing: <ul> <li>Build out automations in order to optimize team performance and reduce response times</li> <li>Document automation building process, to include defining pre-build requirements and validation criteria</li> <li>Perform intrusion analysis using SIEM technology, reports, data visualization, log analysis and pattern analysis</li> <li>First responder to security events and escalations via email, phone, and tickets across corporate user networks, data centers, and cloud environments.</li> <li>Assist in remediation of information security incidents</li> <li>Hunting for and identifying threat actor groups and respective tactics, techniques and procedures</li> <li>Document and communicate findings, escalate critical incidents, and interact with lines of business</li> <li>Improve and challenge existing processes and procedures in a very agile and fast paced cyber security environment</li> <li>Keep current on the threat landscape and cyber security trends</li> <li>Ability to adapt to fluid infrastructures and to learn/support new technologies</li> <li>Thought leader around new security alert content creation, data correlation, anomaly thresholds, and logic updates</li> <li>Primary mentor to the core analyst team with regards to training &amp; escalation</li> <li>Peer reviewer as a part of the core security engineering team</li> <li>Advising/informing leadership on how to optimize current toolset and performing evaluation of future tools</li> </ul>What we are looking for: <ul> <li>Bachelor's degree or equivalent IT/Security industry experience </li> <li>3+ years security analysis experience </li> <li>5+ years of IT or networking experience </li> <li>Intermediate to Advanced Linux/Unix OS and Windows knowledge </li> <li>Expertise in at least one public cloud</li> <li>Firewall rule and policy fundamentals </li> <li>Network routing fundamentals </li> <li>Ability to manage parallel tasks and accurately document resolutions </li> <li>Working knowledge of network packet analysis tools</li> <li>Proven ability to implement automation through scripting (e.g., PERL, Python, shell scripting)</li> <li>Experience with leveraging APIs to integrate third party tooling into an existing tool stack</li> <li>Familiarity with cyber security frameworks such as NIST and MITRE ATT&amp;CK</li> <li>Industry recognized professional certification such as (but not limited to): Security+, CBROPS, CSA, CEH, GSEC, SSCP</li> </ul>Nice to Haves: <ul> <li>Industry recognized professional certification such as (but not limited to):</li> <li>CISSP, GBFA, GCDA, GCIA, GCIH, GMON, GNFA, GOSI, GPEN, GPPA, GREM, GSOC, OSDA, OSCP</li> <li>Direct experience with malware and analysis techniques and methodologies.</li> <li>Experience with playbook development using Security Orchestration and Automated Response (SOAR) platforms</li> </ul>Stay up to date on everything Blackbaud, follow us on <a href="http://bit.ly/FollowUsLI" target="_blank">Linkedin</a>, <a href="http://bit.ly/2xn65ez" target="_blank">Twitter</a>, <a href="https://www.instagram.com/blackbaud/" target="_blank">Instagram</a>, <a href="http://bit.ly/2yNWNJH" target="_blank">Facebook</a> and <a href="https://bit.ly/BLKBYouTube" target="_blank">YouTube ​</a>Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at <a href="https://careers.blackbaud.com/us/en" target="_blank">https://careers.blackbaud.com/us/en</a> or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email <a href="#">blackbaudrecruiting@blackbaud.com</a>. The starting base pay is $101,900.00 to $132,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:<ul> <li>Medical, dental, and vision insurance</li> <li>Remote-first workforce</li> <li>401(k) program with employer match</li> <li>Flexible paid time off</li> <li>Generous Parental Leave</li> <li>Volunteer for vacation</li> <li>Opportunities to connect to build community and belonging</li> <li>Pet insurance, legal and identity protection</li> <li>Tuition reimbursement program</li> </ul>

Blackbaud

Senior Threat Detection Engineer

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Role and Responsibilities As a Vice President, Payment Application Support Engineer, you will be responsible for support of cloud (AWS, Azure) deployed applications related to Payment industry, which: <ul> <li>receive card transactions from POS Terminals, Hosted Payment Pages, and forwarding them to Payment Processors</li> <li>onboard merchants to transaction processing applications, platforms</li> </ul> You can look forward to: <ul> <li>Supporting Gateway applications that process card transactions for Visa, MC, AMEX, DISC.</li> <li>Analyzing transaction failures and make recommendations to improve application reliability and quality, support processes, practices, and procedures.</li> <li>Making strong technical decisions and complete tasks &amp; assignments under limited supervision.</li> <li>Recognizing problems that need further investigations, seeking assistance when needed, and demonstrating initiative and self-motivation.</li> <li>Ensuring documentation of production incidents and collaborate with different support and development teams and resolve issues.</li> <li>Assisting the team in devising new support processes and ensure their implementation as per company policy.</li> </ul> Required Experience Qualifications for Consideration: <ul> <li>Bachelor’s degree or foreign equivalent in Computer Engineering, Computer Science, Information Technology, or a related field.</li> <li>Solid understanding of the SDLC, ITIL processes, change management, release management and configuration management.</li> <li>Knowledge of Payment industry, Cards, ATM &amp; POS Terminal and transaction processing protocols i.e. ISO 8583, fixed length message formats, etc.</li> <li>Solid Project Management skills.</li> <li>Knowledge of information systems elements (hardware, software, network) and their application to business functions/processes</li> <li>Knowledge database concepts and MS Office.</li> <li>Must have good communication and vendor management skills.</li> </ul> Preferred Skills, Experience, and Domain Knowledge: <ul> <li>Server Administration experience would be a plus to compliment the card industry experience.</li> <li>Administration of tools relative to Payment industry, Cards, ATM &amp; POS Terminal and transaction processing protocols i.e. ISO 8583, fixed length message formats etc.</li> <li>Experience with UL, Pargon and Astrex simulators, or other payment transaction simulators</li> <li>Python, Shell scripting, Putty, Oracle, SQL Server, MySQL</li> </ul> Domain Knowledge: 2-5 years of experience supporting payment gateway or acquiring systems. Familiarity with below areas of payments is necessary. <ul> <li>Knowledge of ISO 8583 message standard, and its versions for different card networks like Visa, MC, Discover, Amex.</li> <li>E-commerce<ul> <li>Hosted Payment Pages/Secure Acceptance</li> <li>Recurring and Tokenized payments</li> <li>Knowledge of payment modules of SPreedly, Shopify, Recurly, Netsuite,</li> <li>E-signature services like Docusign, rightSignature</li> </ul> </li> <li>Mobile Payments<ul> <li>Apple Pay</li> <li>Google Pay</li> </ul> </li> <li>Point of Sale Technologies<ul> <li>NCR</li> <li>PAX</li> </ul> </li> <li>REST APIs<ul><li>VISA Developer APIs</li></ul> </li> <li>Fraud and Transactional Risk Management domain</li> <li>Settlements</li> </ul> Technologies Several years of experience with the technologies listed below is necessary. <ul> <li>Linux –<ul> <li>Scripting - python, shell</li> <li>Tools – Grep, awk, netstat, pstat, free, vmstat</li> </ul> </li> <li>SQL – Oracle or Postgress</li> <li>Programming Language<ul> <li>Java (enterprise JBOSS)</li> <li>Ruby (Ruby On Rails)</li> <li>Python</li> </ul> </li> <li>Network monitoring<ul><li>VPC flow logs</li></ul> </li> <li>Cloud<ul><li>AWS ( EC2, ECS, ALB, NLB, RDS, SQS, cloudwatch)</li></ul> </li> </ul> List of payment processors <a href="https://en.wikipedia.org/wiki/List_of_online_payment_service_providers" target="_blank">https://en.wikipedia.org/wiki/List_of_online_payment_service_providers</a> Names of Gateway applications that are popular in APAC <ul> <li>MIGS - Mastercard Internet Payment Gateway Service.</li> <li>Smarvista EPG and Integration Platform - <a href="https://www.bpcbt.com/integration-platform" target="_blank">https://www.bpcbt.com/integration-platform</a></li> <li>Compass Plus - <a href="https://compassplustechnologies.com/solutions/acquiring-solutions.html" target="_blank">https://compassplustechnologies.com/solutions/acquiring-solutions.html</a></li> </ul>

Bank of America

Vice President, Payment Application Support Engineer, Global Technology, Australia

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Python Developer/ Network Automation Engineer - The network is the hub of it all. It's one of the most valuable assets for professional development and is essential to how the world operates. This is an opportunity to help us automate, manage, and grow the bank's network, both computer and personal. We are seeking a Software Developer/ Network Automation Engineer with at least 5-7 years of professional experience to join our software development team focusing on network automation. Duties include • Provide subject matter expertise as a team member and individual contributor • Work on the design, development, testing, and documentation of new network-focused software applications and automation • Lead and propose solution design activities including data modeling, data repository, data transformation, and analytics • Develop and deploy technologies such as RESTful APIs, software front-ends, and custom integrations into operational systems. • Act as escalation point for operational incidents Required Qualifications: <ul> <li>7+ years’ experience analyzing, designing, and developing software with an OO language (C#, Java, etc)</li> <li>Professional experience with two or more of the following programming languages: Python (preferred), Java, Javascript</li> <li>Understanding of SDLC, agile methodologies and tooling</li> <li>Ability to learn complex and emerging technologies and train other developers</li> <li>Experience troubleshooting, tracing, and debugging complex applications</li> <li>Development experience with frameworks such as Django &amp; FastAPI</li> <li>Excellent written communication, problem solving, process management, and collaborative skills to work with teams throughout the organization</li> <li>Experience with Git, Jira, Jenkins, Continuous Build systems with automated testing (unit and end-to-end testing)</li> </ul> Desired Qualifications: <ul> <li>Experience with designing, developing, and supporting various software architectures (service oriented, microservice, publisher/subscriber, etc.)</li> <li>Experience with infrastructure as code, Configuration Management Systems (Terraform, Ansible, Chef, etc.)</li> <li>Strong understanding of networking concepts (OSI levels 1-3) and controller-based network architectures.</li> <li>Familiarity with YAML, YANG, JINJA or other network modelling standards</li> <li>BS in Computer Science, Engineering, Management Information Systems, or related field (or equivalent work experience)</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Software Engineer

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Global Information Security (GIS) Cyber Crime Defense team investigates and engages external digital threats that impact the bank’s interests. This includes identifying, investigating, and remediating cybersecurity threats. This role would help lead the Protective Intelligence (PI) team in intelligence gathering, manual scanning for cyber threats, managing vendor relationships, performing takedowns, and creating detailed, executive-level reporting. Additionally, the role will provide strategic white glove response functionality to executives, reacting in real-time to threats as they arise utilizing a follow-the-sun methodology. Protective Intelligence Lead role with responsibility for helping drive collaboration, coordination, and response activities across the executive landscape. The role will support the development and implementation of cohesive security strategies that protect our executive leadership, assets, and sensitive information. Key Responsibilities: <ul> <li>Support the Threat Assessment team and partner in the planning and coordination of information across Cyber Security, Corporate Security, Executive Protection functions to ensure unified intelligence-driven protection strategies.</li> <li>Collaborate closely with senior leadership to understand security risks and align protection strategies with organizational priorities.</li> <li>Support a holistic approach to threat management, balancing physical and digital security considerations.</li> <li>Protective Intelligence Coordination:<ul> <li>Support the planning, coordination, and execution of protective measures for executives and key personnel.</li> <li>Ensure that executive protection strategies are informed by real-time intelligence, risk assessments, and situational awareness.</li> <li>Work closely with the Executive Protection team to ensure the safety of executives during travel, public appearances, and in-office environments.</li> <li>Understanding of how to apply open source intelligence (OSINT) skills to gather information and conduct analysis to create intelligence reports. Must be able to convey findings to senior executives orally or in written reports.</li> </ul> </li> </ul> a) Cybersecurity Collaboration: <ul> <li>Collaborate with Information Security teams to ensure the security of critical organizational data, intellectual property, and digital communications.</li> <li>Ensure cross-functional collaboration between physical and cyber security teams to mitigate emerging hybrid threats.</li> <li>Facilitate the integration of cybersecurity and physical security data for a unified understanding of security risks.</li> </ul> b) Crisis Management and Incident Response: <ul> <li>Lead the development and implementation of crisis management plans related to cyber security incidents involving our executive team members, ensuring coordination between all involved teams.</li> <li>Provide leadership during high-stakes cyber security incidents and crises, ensuring a swift and coordinated response across departments.</li> <li>Develop and execute training programs to prepare teams for potential security events, including simulations and tabletop exercises.</li> </ul> c) External Relationship Management: <ul> <li>Build and maintain relationships with law enforcement, intelligence agencies, and other relevant external stakeholders.</li> <li>Represent the company in industry forums, collaborating with peers to stay informed of evolving security trends and best practices.</li> </ul> Required skills: <ul> <li>Demonstrated leadership skills and ability to pivot program based on strategic threat landscape analysis.</li> <li>Should be comfortable working with incomplete facts, be able to quickly rationalize and drive clarity, translate to actionable tasks, and demonstrate tenacity by working assigned tasks through to completion.</li> <li>Understanding of the process to contact hosting providers to remove domains that being used to commit fraud or conducts social engineering attacks including legal parameters and investigative mindset.</li> <li>Proficiency with executive-level tracking and reporting, including expertise in Jira and Excel</li> <li>Must be comfortable in delivering messages to a wide spectrum of individuals having varying degrees of technical understanding.</li> <li>Confident and capable written and oral presentation skills, including proficiency in PowerPoint.</li> <li>Strong project management skills</li> <li>Completing written reports in compliance with current reporting procedures and policies.</li> <li>Document each stage of the investigation and maintain a focus on case logs and details.</li> <li>Ability to work independently with little oversight managing multiple investigations simultaneously.</li> <li>Ability to analyze investigations and data to find patterns and make risk based decisions to improve the processes and program</li> <li>Must have strong leadership skills and qualities which enable you to work with peers and various levels of management.</li> <li>Demonstrated vendor management skills.</li> <li>A broad knowledge of computer networking, log analysis, information security principles, and adversarial tools and techniques</li> <li>Strong analytical skills/problem solving/conceptual thinking.</li> <li>Able to identify, analyze and address cyber security issues or threats, including emerging tactics or techniques.</li> <li>Capability to convey a cybersecurity issue or threat to an external firm in a way that demonstrates how it violates the Terms of Service or Community Standards</li> <li>Ability to resolve issues with minimal negative impact and risk to the organization.</li> </ul> Desired skills: <ul> <li>Bachelor's degree in Information Technology or related field</li> <li>Open source Intelligence skills (OSINT)</li> <li>Experience in the remediation of information security risks/vulnerabilities</li> <li>Experience with network monitoring and intrusion detection systems</li> <li>Ability to work with technical and non-technical individuals.</li> </ul>

Senior Vice President, Protective Intelligence Lead, Global Information Security

Job Description: One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.** Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for new and existing clients based on their needs. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages time and capacity. • Focuses on results, while acting in the best interest of the client. • Can be flexible to work weekends and/or extended hours as needed. **Bilingual in Korean Required Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. • Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​ Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC Shift:1st shift (United States of America) Hours Per Week: 40

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