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Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Job Description: This job is responsible for working with high-net worth clients with annual revenues of $100k-$5mm, identifying needs, developing relationships, reviewing investment goals, and preparing investment recommendations that align with the goals of both existing and prospective clients. Key responsibilities include leveraging technology to achieve business growth goals, profiling activities to determine a client's investor profile and financial resource objectives, building a sustainable book of business, and providing opportunities for advisors to pursue a career within the bank. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: <ul> <li>Provides tailored and personalized advice to clients through reviews and presentations, including assessing financial goals and recommending investment advisory strategies</li> <li>Communicates solutions to clients that are best suited for their financial needs, such as core Banking, and Investment and Life Priority™ solutions</li> <li>Partners with Financial Advisor teams to build their network by sharing relevant market developments and discussing new products (as appropriate) in an effort to promote portfolio growth</li> <li>Understands and accesses the full breadth of resources across the bank to benefit clients or prospects</li> <li>Develops and grows a book of business to meet and exceed pre-defined financial targets to measure their ability to progress to the next phase as an advisor</li> <li>Prioritizes client requests and makes introductions to appropriate internal service providers based on client needs and asset thresholds</li> </ul> The Advisor Development Program (ADP) Journey: During this stage of your journey, the Merrill Financial Solutions Advisor (MFSA) will help provide you with the necessary training and guidance through a defined path to become a successful and independent financial advisor. You will have the opportunity to work with both affluent and high net worth clients, identifying needs, developing relationships, reviewing investment goals, and preparing investment recommendations that align with the goals of both existing and prospective clients. In this role you will develop the relationship management skills necessary to operate in an Elite Growth Practice (EGP). From marketing yourself to managing your own practice, we’ll prepare you with everything you need as you develop within your role. The MFSA role provides experienced advisors the opportunity to pursue a career within Merrill Wealth Management. Once you have honed your skills and demonstrated success as a MFSA, you typically will progress into the next stage of training. Located in a Merrill branch. We’ll help you: <ul> <li>Get training and one-on-one mentorship from managers who are invested in your success. You’ll enroll in our Academy to develop as an advisor; the potential for growth is yours! </li> <li>Build connections to grow your network and business. Starting at a Merrill branch, you’ll interact with Merrill financial advisors, institutional retirement participants and higher net worth clients.</li> <li>Deliver advice through client reviews/presentations with confidence, including reviews of financial goals, and recommend investment advisory strategies to help clients achieve their financial goals.</li> <li>Learn about the full suite of financial solutions. Connect clients to solutions that are in their best interest, such as core Banking, Investment &amp; Life Priority™ solutions, through Bank of America and Merrill to meet their financial needs.</li> </ul> As a Merrill FSA, you can look forward to: <ul> <li>A strong referral network from across the business to increase opportunities for affluent and high net worth client acquisition and provide access to partners who are specialists in their field.</li> <li>Marketing strategies to reach wider audiences with greater appeal.</li> <li>Ongoing professional development to deepen your skills and optimize your practice as the industry evolves.</li> <li>Potential Opportunities for professional growth.</li> <li>Leadership opportunities, including leading client and conference seminars</li> </ul> We’re a culture that: <ul> <li>Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.</li> <li>Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.</li> <li>Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience.</li> <li>Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs.</li> <li>Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.</li> </ul> Required Qualifications: <ul> <li>Currently holds Series 7 &amp; 66 (63 &amp; 65 in lieu of 66) licenses</li> <li>Two years' experience working in the financial service industry and/or a sales environment where goals were met or exceeded</li> <li>Minimum of one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services</li> <li>Self-starter who efficiently manages time and capacity</li> <li>Sets and accomplishes goals, achieving whatever you put your mind to</li> <li>Builds and nurtures strong relationships</li> <li>Collaborates effectively with others to get things done</li> <li>Communicates effectively and confidently and is comfortable engaging all clients</li> <li>Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment</li> <li>Likes to learn, adapts to new information and seeks the right solutions for clients</li> <li>Thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients</li> </ul> Desired Qualifications: <ul> <li>Proven ability to partner and promote lead generation</li> <li>Experience balancing investment management, sales activities, and new client development</li> <li>Strong computer skills and the ability to multitask in a demanding environment</li> <li>Bachelor's degree, preferably in business-related field</li> <li>Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC)</li> <li>Obtained insurance licenses ​</li> </ul> Skills: <ul> <li>Account Management</li> <li>Client Investments Management</li> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Relationship Building</li> <li>Advisory</li> <li>Business Development</li> <li>Fraud Management</li> <li>Pipeline Management</li> <li>Portfolio Management</li> <li>Client Experience Branding</li> <li>Issue Management</li> <li>Prospecting</li> <li>Referral Identification</li> <li>Sales Performance Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Merrill Financial Solutions Advisor - Chicago North Market

Merrill Financial Solutions Advisor - Chicago Metro Market

Job Description: The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC, Safe Act/Loan Originators and FINRA. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! As a Financial Solutions Advisor Stage I (FSA I), your journey begins obtaining your Securities Industry licenses, where you receive dedicated and personalized classes for your Securities Industry Essentials [SIE], Series 7 and Series 66 Exams. Once you obtain your licenses, you will be taught the foundational skills needed to be an advisor – from acquiring, building and managing client relationships to considering a client’s complex financial picture and guiding them with advice and solutions to help them live their best financial lives, all while humanizing financial interactions. Once you have reached your key milestones, you will begin working in a financial center where you will help to deliver Bank of America’s core banking, investment solutions and approach to client care. We will equip you with everything you need as you move through the stages of development. Once you have demonstrated success as a licensed Financial Solutions Advisor Stage I, you will typically progress into the next role, Financial Solutions Advisor Stage II, where you will continue to practice the skills you’ve learned by growing and deepening relationships within a portfolio of clients. As a successful Financial Solutions Advisor Stage II, you will have the opportunity to advance in many roles within Bank of America and Merrill. The Academy will support you along the way with dedicated programs, tools, and resources throughout your career journey. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination. We’ll help you • Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success. • Get training and one-on-one coaching from Academy managers who are invested in your success. • Grow your business knowledge by using a defined consultative approach with clients to systematically identify client needs and appropriate solutions. • Earn your Security Industry Essentials (SIE), Series 7 and Series 66 licenses (63 &amp; 65 accepted, in lieu of 66) though structured lessons and dedicated study time. You must obtain your SIE within 30 days of being hired &amp; your Series 7 &amp; 66 within 120 Days - a requirement for the role. • Build your network. Starting at a financial center, you’ll interact with banking customers, small business owners and higher net worth clients alike. You’ll be able to leverage our relationships with one out of two households in the U.S. to help eventually grow your business. • Provide end-to-end comprehensive advice, deliver client reviews/presentations with confidence, and recommend strategies to help clients achieve their financial goals and life priorities. • Collaborate with core banking and investment partners. Connect clients to the solutions we provide through Bank of America and Merrill to meet virtually all their financial needs. Required Qualifications: <ul> <li>Aptitude in obtaining required industry licenses.</li> <li>Must be self-disciplined in managing time and capacity.</li> <li>Experience in cultivating client relationships, accessing needs and recommending solutions.</li> <li>Success creating strong peer relationships through effective communication and collaboration.</li> <li>Demonstrates a results-driven mindset while prioritizing client’s interest in a complex, fast-paced environment.</li> <li>Executes multiple tasks simultaneously.</li> <li>Learns and adapts to new technology or applications.</li> </ul> Desired Qualifications: <ul><li>Bachelor’s degree and/or a minimum of one year of financial services industry or sales experience</li></ul> Skills: • Advisory • Account Management • Client Experience Branding • Customer and Client Focus • Oral Communications • Issue Management • Client Solutions Advisory • Pipeline Management • Active Listening • Attention to Detail • Risk Management • Policies, Procedures, and Guidelines • Client Management • Causation Analysis • Written Communications Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Financial Solutions Advisor Stage I - Registration candidate - Consumer Investments - Ontario Financial Center

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Job expectations include applying and expanding knowledge by completing required licenses and trainings. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: • Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions • Recommends banking and investments strategies that align with client financial goals and needs • Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds • Mitigates and controls risk as part of daily activities • Identifies and engages potential new clients through referrals or financial center clientele • Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommended Required Qualifications: • Currently holds Series 7 &amp; 66 (63 &amp; 65 in lieu of 66) licenses. If you do not currently hold the 66 but have either a 63 or 65, an offer can be extended with the condition that a passing score is received for the missing series within 60 days. • Has at least one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services. • Has at least one year experience working in the financial service industry and/or a sales environment where goals were met or exceeded. • Sets and accomplishes goals, achieving whatever you put your mind to. • Builds and nurtures strong relationships. • Collaborates effectively with others to get things done. • Communicates effectively and confidently and is comfortable engaging all clients. • Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment. • Likes to learn, adapts to new information and seeks the right solutions for clients. • Efficiently manages your time and capacity. • Is thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients. Desired Qualifications: • Strong computer skills with an ability to multitask in a demanding environment. • At least three years’ experience working in the financial service industry and/or a sales environment where goals were met or exceeded. • Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC). • Obtained your insurance licenses. Skills: • Advisory • Account Management • Client Experience Branding • Customer and Client Focus • Oral Communications • Issue Management • Client Solutions Advisory • Pipeline Management • Active Listening • Attention to Detail • Risk Management • Policies, Procedures, and Guidelines • Client Management • Causation Analysis • Written Communications Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Financial Solutions Advisor - Consumer Investments- Springfield

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Enterprise Financial Risk (EFR) Overview: Enterprise Financial Risk (EFR) seeks to deliver effective independent risk management of the activities and processes associated with managing the Company’s capital, liquidity and interest rate risks, including price risk in the CFO managed securities portfolio. As the Chief Risk Officer (CRO) function covering the Chief Financial Officer (CFO) Group, we also bring together a holistic point of view across all seven risk types for the Company’s CFO. The team helps Bank of America grow responsibly through developing our teammates, promoting a diverse and inclusive culture, and approaching our work with intellectual curiosity. EFR delivers its mission through a steadfast commitment to its values: cultivating diversity of thought and valuing different perspectives and experiences; promoting learning, fostering relationships and creativity; and developing talent, advancing careers, and creating leaders within Global Risk Management and across the company. Our goal is to ensure that a healthy and sustainable liquidity, capital, and interest rate risk (IRR) profile is maintained through baseline economic scenarios, as well as during times of market and idiosyncratic stress. Department Overview: Enterprise Capital Risk Management (ECRM) is a department within Enterprise Financial Risk (EFR). This group is responsible for providing an independent assessment of Bank of America’s Capital adequacy and the risk to our capital position(s), as described within BAC’s Risk Framework. The department’s aim is to support Bank of America’s purpose in making financial lives better through responsible growth. This is accomplished by providing an independent perspective on the effective utilization of Bank of America’s Capital resources and ensuring we understand all the risks that could impact our Capital resources. The goal of the department is that a healthy and sustainable Capital profile is maintained through a business-as-usual environment and also during times of stress. Role Summary: Operating within BAC’s Risk Framework, understand and drive all components of the end-to-end Capital/Capital Risk management process/program for the Enterprise. As a Risk horizontal team, it is our role to ensure the Enterprise is provided and adheres to our Capital Management policy and any resultant standards and guidance. Key components of the Capital/Capital Risk Management program include appropriate risk identification across the 8 lines of business and legal entities, establishment of effective forecasting and stress testing processes across a range of scenarios, and establishment of risk monitoring processes across the 8 lines of business and legal entities, including the review and challenge of Board and Management Level Risk Appetite Limits for our Enterprise and material subsidiaries. In addition to our key Risk Framework responsibilities, ECRM is responsible for completing our independent risk management mandate including ensuring the Company’s capital calculations (spot and forecasted) are appropriate, including any changes to the calculations, up to and including Basel 3 Endgame. Key Responsibilities: <ul> <li>Review and challenge key capital management activities, including capital planning and forecasting (including CCAR Capital Plan and Recovery and Resolution Plans), capital risk appetite limits, Line of Business capital allocations and capital actions</li> <li>Review and challenge market risk RWA models, methodologies and results, including Fundamental Review of the Trading Book (FRTB) implementation.</li> <li>Support EFR coverage of Basel 3 Endgame by executing capital calculation testing and performing review and challenge of regulatory rule interpretations and rule compliance documentation</li> <li>Develop and demonstrate acumen for the identification of capital risks and mitigates (including market and economic environment and connectivity to other risk stripes)</li> <li>Ensure understanding of the business processes that may increase our risk, as well as the mitigates to that risk</li> <li>Assist in the establishment and execution of all Enterprise Risk Management Program requirements</li> <li>Coordinate and conduct execution of risk framework activities that are the responsibility of EFR, including but not limited to independent review and risk assessment of front line owned processes (e.g. capital calculation, capital forecasting, etc.)</li> <li>Conduct and ensure appropriate and adequate documentation for all independent risk reviews and risk points of view, including appropriate escalation and communication to Senior Management</li> <li>Conduct and document risk’s acceptance and understanding of the capital impacts from new products and new transactions</li> <li>Deliver effective review and challenge of front-line owned processes that generate or impact our risk or Capital position</li> <li>Draft and communicate executive and committee messaging on a regular basis in a variety of formats, including power point and MS Word</li> <li>Support corporate-wide risk related initiatives, including regulatory change</li> <li>Enhance the Risk landscape, by ensuring our balance sheet and business model is appropriately stressed across a variety of scenarios, baseline to bankruptcy (resolution)</li> <li>Provide subject matter expertise related to Capital risk management process and Capital stress testing to the Risk verticals teams, Corporate Treasury and other partners across the enterprise, in order to drive the execution of the stress testing framework and ensure Risks identified are reflected across all scenarios</li> </ul> Critical success measures: <ul> <li>Deliver against the book of work for Enterprise Capital/Capital Risk Management</li> <li>Ensure that we are providing appropriate monitoring and analysis that allow us to support high quality risk insights</li> <li>Connection to and execution of responsibilities of the independent risk function</li> </ul> Core Competencies: <ul> <li>Vision- Takes a long-term view and builds a shared vision with others; acts as a catalyst for organization change. Influences others to translate vision into action</li> <li>Communication- Can articulately paint credible pictures &amp; visions of possibilities and likelihoods</li> <li>Resilience- Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. On occasion required to take an unpopular stand</li> <li>Collaboration- Develops networks and builds alliances; collaborates across boundaries to build Capital relationships and achieve common goals. Influencing and negotiating across external stakeholders (regulators) as well as internal groups including LOB Risk teams, Corporate Treasury, GRRP, Audit &amp; Compliance to drive execution</li> <li>Interpersonal Skills- Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations</li> <li>Developing Others- Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods</li> </ul> Key Requirements: <ul> <li>Strong analytical skills, including both analysis of financial data and written reports</li> <li>3-5 years of Treasury, Finance, Accounting or Risk Management experience. Note, Diverse backgrounds or experiences welcomed; however knowledge of capital rules and application of the rules and capital markets product knowledge a plus</li> <li>Proficiency with PowerPoint and Excel. Writes in a clear, concise, organized, and convincing manner for the intended audience</li> <li>Experience with SQL or other programming languages a plus. Role may require querying databases and/or building risk management dashboards</li> <li>Strong business-centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes</li> </ul> Skills: <ul> <li>Analytical Thinking</li> <li>Credit and Risk Assessment</li> <li>Critical Thinking</li> <li>Portfolio Analysis</li> <li>Decision Making</li> <li>Oral Communications</li> <li>Presentation Skills</li> <li>Technical Documentation</li> <li>Written Communications</li> <li>Active Listening</li> <li>Issue Management</li> <li>Liquidity Management</li> <li>Monitoring, Surveillance, and Testing</li> <li>Regulatory Compliance</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Enterprise Financial Risk Capital Risk Sr. Specialist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, and looking for opportunities to deepen relationships through digital solutions. Responsibilities: <ul> <li>Identifies client needs and recommends solutions when fraud has been identified</li> <li>Records data captured during client interactions accurately</li> <li>Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis</li> <li>Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy</li> <li>Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls</li> </ul> Required Qualifications: <ul> <li>Must be a current Bank of America Year Up intern with a good performance history</li> <li>1+ years of customer/client service experience, including experience handling difficult client situations</li> <li>Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives</li> <li>Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions</li> <li>Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule</li> <li>Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays</li> <li>Communicates effectively and confidently with all clients to make their financial lives better</li> <li>Ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport and handle objections</li> <li>Comfortable receiving ongoing performance feedback and coaching</li> <li>Ability to learn and adapt to new information and technology platforms</li> <li>Minimum of an intermediate level of proficiency with computers and current technology</li> </ul> Desired Qualifications: <ul> <li>1+ years of experience in the banking/financial industry</li> <li>1+ years of experience working in a client service capacity​</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Customer Service Management</li> <li>Customer and Client Focus</li> <li>Issue Management</li> <li>Active Listening</li> <li>Adaptability</li> <li>Client Solutions Advisory</li> <li>Data Collection and Entry</li> <li>Problem Solving</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Client Experience Branding</li> <li>Fraud Management</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Client Services Representative II

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Business Information Security Officer (BISO) will be a functional member of the Business Information Security Officer’s (BISO) organization and work closely with the Global Banking and Markets (GBAM) Chief Information Officers (CIOs)/Chief Technology Officers (CTOs) teams to develop a strong understanding of the business in order to have specialized information security risk-based discussions. This relationship will ensure a focus on the right risk priorities. The Business Information Security Officer’s will also act as the day-to-day point of contact providing guidance on information security topics, policies, and controls; Ultimately, the Business Information Security Officer will become a trusted advisor to our stakeholders. Serves as a subject matter expert on the development, implementation, and maintenance of information security for the line of business (LOB). Provides guidance and advocacy regarding the prioritization of LOB investments and the impact on information security. Advises LOB management on risk issues related to information security and recommends actions in support of the bank’s wider risk management and compliance programs. The successful candidate will: • Provide advisory and oversight for changes within GBAM environment where related to security leveraging the regional information security consultants and global operational response teams as needed • Work in collaboration with the Risk teams supporting them in their activities and helping them continue to develop processes and solutions • Work with the global BISO organization to ensure that GIS requirements and initiatives are communicated, discussed and tracked in an effective, consistent and timely way • Establish and maintain a network of stakeholders and partners • Conduct routine liaison and coordination across the risk partners and technology groups to remediate GIS issues showing red or amber on the vulnerability remediation dashboard • Coordinate and drive remediation of ad hoc GIS issues and assist partners to reach a resolution in line with GIS baselines and standards Required Skills: Experience within an information security technology operational, engineering or consulting team with knowledge of the security controls and processes required within systems and networks Strong interpersonal skills to be able to communicate, influence and negotiate with senior stakeholders to obtain or leverage necessary resources Experience operating at a mid-level to senior level with knowledge of Application Security controls and risks. Understanding of the concepts of vulnerability management and associated monitoring solutions and practices Desirable Skills: Experience of formal security risk assessment methodologies In depth technical level of understanding of Technology Infrastructure operations, showing a strong understanding of relevant subject matters Previous experience working within a financial institution Experience initiating own work priorities and manage a portfolio independently Good communicator able to deliver difficult messages and resolve issues with stakeholders Excellent oral and written briefing skills with the ability to produce and present management progress and status reports This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift:1st shift (United States of America) Hours Per Week: 40

Business Information Security Officer (BISO) - Global Banking and Markets Technology

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. <h3>See yourself at Twilio</h3> Join the team as our next Senior Solutions Engineer on Twilio's Segment product team. Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. About the job Have you got a knack for explaining technical concepts? Do you want to work closely with industry-leading companies to solve some of their toughest problems? We’re looking for a Senior Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You will be joining a team of solutions engineers that are passionate about storytelling, problem solving, and building meaningful solutions that solve real-world problems. We partner with Account Executives in discovering technical and business pains and requirements, advocating for customer needs to internal teams, and demonstrating the art of the possible. We get excited talking to data engineers, marketers, and product managers, and also know how to distill technical concepts to our buyers, while simultaneously articulating business value. We’re here to make our customers’ lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture. <h3>Responsibilities</h3> In this role, you’ll: <ul> <li>Partner with Account Executives to execute pre-sales activities including opportunity qualification, discovery, demonstrations, Proof-of-Concept, RFP responses,and justifying business value. </li> <li>Become an expert builder and evangelist of Segment’s products and partner ecosystem.</li> <li>Lead technical evaluations with our prospects to uncover their goals and technical pain, in order to design, demonstrate and present innovative solutions that unlock business-level gains. </li> <li>Develop subject matter expertise on Customer Data Platforms (CDPs) and Segment’s role within the customer data ecosystem.</li> <li>Act as a trusted advisor to consult with customers and prospects in order to influence their customer data strategy and architecture design.</li> <li>Build a perspective on customer and market trends by listening to prospects and advocating for customer interests to influence Segment’s strategy and vision. </li> </ul> <h3>Qualifications </h3> Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>You have 3+ years of success in a solutions engineering (presales) role with 6+ years of progressive professional experience supporting technical products.</li> <li>You have a curiosity that often manifests in understanding technology "under the hood", and have a knack for understanding technical concepts.</li> <li>You have a passionate commitment to closing deals.</li> <li>You’re a customer focused problem solver. You balance devising creative solutions and doing what’s right for the customer.</li> <li>You’re a life-long learner - you enjoy digesting new information and sharing that knowledge with others.</li> <li>You are organized, driven and have the ability to switch context quickly throughout the day.</li> <li>You have experience with Data Engineering, Cloud Data Warehouses, Data Modeling, and APIs</li> <li>You have experience with marketing technology such as marketing automation, personalization, journey orchestration, or advertising.</li> </ul> Desired: <ul> <li>You have experience with customer data platforms</li> <li>You’ve built websites and/or mobile apps, or have experience working with ETL and/or data pipelines. You are familiar with the cloud infrastructure that powers them (e.g. Amazon Web Services, Google Cloud Platform, Microsoft Azure, etc).</li> <li>You have some experience with Data Analytics, Data Science, AI, or Machine Learning</li> </ul> Location This role is remote and is not eligible for hire in San Francisco, Oakland or San Jose, CA, Connecticut, New Jersey, New York, Washington, Pennsylvania or the surrounding areas. <h3>What We Offer</h3> There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. <h3>Twilio thinks big. Do you?</h3> We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call<a href="https://www.twilio.com/company/values" target="_blank"> Twilio Magic</a>. Additionally, we empower employees to build<a href="https://twilio.org/impact/2021-report/" target="_blank"> positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,<a href="https://www.twilio.com/company/jobs#open-positions" target="_blank"> please consider other open positions</a>. *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Minnesota or Vermont : $112,000.00 - $140,000.00.</li> <li>Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $118,300.00 - $147,800.00.</li> <li>Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $124,500.00 - $155,600.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> <li>This role is eligible to earn commissions. </li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Applications for this role are intended to be accepted until July 1, 2025 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodations@twilio.com</a>.

Twilio

Senior Solutions Engineer, West Coast

Sooner Launch Pad Accelerator

* Senior HR Business Partner

<h2>Job Description</h2> <h4>Job ID</h4> 467416 <h4>Company</h4> Siemens Industry, Inc. <h4>Organization</h4> Smart Infrastructure <h4>Job Family</h4> Manufacturing <h4>Experience Level</h4> Experienced Professional <h4>Full Time / Part Time</h4> Full-time <h4>Contract Type</h4> Permanent Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? Transform the everyday with us! We are looking for Switchgear Testing Technician. This position will be based Broken Arrow, OK. Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? Transform the everyday with us! We are looking for Testing Technician. This position will be based in Broken Arrow, OK. As a Testing Technician with the world’s most respected manufacturer of automatic transfer switches and power control systems, you will ensure that our custom-manufactured products leave the factory in compliance with customer specifications and according to our quality standards Your work will help deliver to market niche equipment that makes the world a safer and more reliable place: think hospitals, data centers, utilities, mass transportation, and other aspects of life as we know it that need reliable power systems. You will provide solutions to the world’s growing need for dependable critical infrastructure. Responsibilities: <ul> <li>Verify Bill of Material, read/interpret schematics, check wiring, and perform mechanical checks.</li> <li>Record serial numbers; apply labels; key and install breakers, and interconnects.</li> <li>Ground and setup test equipment, take job pictures, disburse test documentation.</li> <li>Technician will be required to follow all Safety Procedures</li> <li>Perform DC, AC, and Current testing</li> <li>Perform all functional testing, lead and complete all requirements on Straight Emergency Systems</li> <li>Dielectric testing</li> <li>Technician will be required to upload the SCADA system, PLC and Protective Relay programs, setup and address any communication devices, perform basic PLC/SCADA edits</li> <li>Assist as needed with other aspects of the test department responsibilities</li> </ul> You’ll win us over by having the following qualifications: Basic Qualifications: <ul> <li>High school diploma or equivalent experience or state-recognized GED required; Associate degree or higher in electrical studies preferred</li> <li>Experience maintaining, crafting, installing, commissioning, or testing electrical components and/or systems—this includes professional experience or academic training</li> <li>Ability to travel 5%</li> <li>Experience working in a Lean manufacturing environment desired</li> <li>Proficiency with Microsoft office</li> <li>Good verbal and written communication skills in English required</li> <li>Proven communication skills including attention to detail, time management, and problem-solving skills required</li> <li>Ability to work overtime and weekends as needed to meet customers’ needs</li> <li>Qualified applicants must be legally authorized for employment in the United States</li> </ul> Preferred Qualifications: <ul> <li>Previous Experience with Switchgear</li> </ul> You’ll benefit from: <ul> <li>Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: <a href="https://www.benefitsquickstart.com/siemens/index.html" target="_blank">https://www.benefitsquickstart.com/siemens/index.html</a> </li> <li>The pay range for this position is $68-$89k, plus overtime pay. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.</li> </ul> About Siemens: We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens <a href="https://www.siemens.com/global/en/company.html" target="_blank">here</a>. Our Commitment to Equity and Inclusion in our Diverse Global Workforce: We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. #LI-CY1 #MFGBrokenarrow Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link <a href="https://www.siemens.com/us/en/company/jobs/search-careers/accommodation-for-disability.html" target="_blank">Accommodation for disability form</a>. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, <a href="https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm" target="_blank">Click here</a>. Pay Transparency Non-Discrimination Provision Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, <a href="https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Click here</a>. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click <a href="https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html" target="_blank">here</a>. Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

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