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Ready to be a Titan? As a CSM Team Customer Success Manager, you play a crucial role in ensuring our customers’ success and satisfaction. You’ll be responsible for building strong relationships with our customers, understanding their needs, and empowering them to set big goals with ServiceTitan as the ultimate tool to achieve the extraordinary in their business.You will serve as the preferred CSM to a designated list of customers assigned to the CSM Team and partner with these customers to optimize their use of ServiceTitan to drive business results. In doing so you will be a key driver ensuring retention and growth of ServiceTitan’s revenue. You will interact with these customers both as their success point of contact and by leveraging tools to consistently engage in proactive touchpoints to continue pacing their journey with ServiceTitan. As a member of the CSM Team, you will be passionate about delivering customer transformations and answering questions like:<ul> <li>What’s the most valuable transformation I can offer my customer?</li> <li>What’s the fastest way I can deliver that value to them?</li> <li>How can my communication make their life easier?</li> <li>How can I build a long-term relationship with them and truly make them feel at home with the ServiceTitan family?</li> </ul> What you'll do:<ul> <li>Account Ownership: Act as a “preferred CSM” to approximately 100 accounts assigned to CSM Team, serving as the main point of contact for the customer, our executive team, and any internal partners regarding these accounts</li> <li>Relationship Management: commit to exceeding customer expectations, maintain long-term, senior-level relationships with your account’s POCs, take ownership of challenging customer situations, manage them effectively, and see them through to resolution</li> <li>Drive Value and ROI: guide customers to maximize their business through an intimate understanding of the ServiceTitan platform, with the ability to resolve complex issues and create comprehensive, customer-facing value plans to demonstrate ROI of ServiceTitan to key stakeholders</li> <li>Reactive Engagement: act as the primary point of contact for customer inquiries and issues, working closely with internal teams to drive timely resolutions</li> <li>Proactive Engagement: Proactively reach out to customers through phone calls and written communication to understand their goals, and roadblocks, and ensure their needs are met Utilize reactive and proactive outreach in addition to developing strategies to work with and speak to all customers in your care on a regular cadence</li> <li>Data Analysis: Utilize data to track customer success metrics and leverage user engagement data to design targeted campaigns that proactively engage with customers who are not utilizing key features of ServiceTitan vital to achieving their desired outcomes (digital success campaigns, remote workshops, proactive customer calls, etc.)</li> <li>Mitigate Escalations and Churn Risk: Monitor account health and flag risk behaviors to engage with customers proactively before escalations or churn risks arise in addition to owning and defusing challenging customer situations, should they arise, turning them into an opportunity for positive outcomes and increased customer loyalty</li> <li>Facilitate Resolutions: Approach all customer interactions with a positive, can-do attitude, identify customer pain points, and work with cross-functional teams to provide effective solutions,</li> <li>Provide Product Training: Provide training and guidance to customers, ensuring they utilize our software effectively, drive customer engagement in webinars, ember, spark or community</li> <li>Create Promoters: Seek ways to improve customer satisfaction and raise customer advocacy (NPS), by finding new ways to continuously improve our customers’ experience, both in the use of our product and through improved internal processes</li> <li>Project Management: break down complex issues and stay highly organized in managing customer accounts, ensure timely follow-ups, and document interactions</li> <li>Gross Revenue Retention: Monitor customer usage and engage in renewal discussions (both core and pro products) to ensure long-term satisfaction, and account retention and maximize up-selling and cross-selling opportunities</li> <li>Feedback Collection: Gather and relay customer feedback to the product and development teams for continuous improvement.</li> <li>Customer Loyalty: Identify opportunities for customer advocacy, such as success stories, the torch network, and referrals.</li> </ul> What you'll bring: <ul> <li>2+ years in customer-facing roles, customer success/account management, and/or sales experience preferred</li> <li>A customer value, ROI, and business outcome-driven mindset</li> <li>Skills in product training, and comfortable “re-re-selling” the customer on ServiceTitan</li> <li>Strong de-escalation and problem-solving skills.</li> <li>Highly skilled in written and verbal communication</li> <li>Proven ability to multi-task and manage multiple projects at a time with strong attention to detail</li> <li>Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others</li> <li>Quick thinking, fast learning, and solution-oriented, with an ability to think outside the box and see things through to resolution</li> <li>Self-motivated and able to work effectively in a remote setting</li> <li>Highly organized and detail-oriented</li> <li>Project management skills and experience are a plus.</li> <li>Exceptional organizational and time management skills</li> <li>Empathetic with a customer-focused approach</li> <li>Passion for phone-based customer interactions</li> </ul> Preferred Skills and Experience<ul> <li>Project management</li> <li>Sales</li> <li>Data or Business performance analytics</li> <li>Operational use of SalesForce, Gainsight, and Tableau</li> <li>Highly proficient in ServiceTitan workflows and best practices</li> <li>Able to work PST/MST hours</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $54,000 USD - $78,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Customer Success Manager

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a talented Sales Engineer to join our Enterprise sales team. As an Enterprise Sales Engineer, you will work closely with our sales team to understand our Enterprise customers’ complex business needs and showcase how Fivetran’s data replication solutions can help them achieve their desired business outcomes. You will be responsible for providing technical expertise, identifying functional and technical requirements, and supporting a regimented proof-of-value process throughout the sales cycle This is a full time position based remotely in the Eastern Timezone of the US. Technologies You’ll Use AWS, GCP, Azure, Snowflake, BigQuery, Databricks, Kafka, Grafana, API, Linux, Windows, Python, Java What You’ll Do <ul> <li>Work with Enterprise customers to understand their business requirements, use cases, and data replication requirements</li> <li>Develop and deliver functional and technical presentations to Enterprise audiences</li> <li>Ensure the technical win by running a tight proof-of-value process</li> <li>Work closely with Fivetran’s Product, Post Sale Services and Engineering teams to ensure alignment of our solutions to Enterprise customer needs</li> <li>Develop and maintain relationships with key Enterprise customers and partners</li> <li>Stay up-to-date on the latest technologies and trends in our industry</li> </ul> Skills We’re Looking For <ul> <li>Strong technical background covering database replication, cloud infrastructure, and data replication technologies</li> <li>Experience with modern data analytics technologies, including cloud data warehouses, transformation tooling, data catalogs, and BI tools</li> <li>Excellent communication and presentation skills with a keen ability to explain complex technical concepts to both technical and non-technical stakeholders</li> <li>Strong problem-solving and analytical skills</li> <li>5+ years in selling IT services or products within an enterprise or similarly complex environment</li> </ul> #LI-REMOTE #LI-MD1 The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level. Our pay ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The pay range is subject to change and may be modified in the future. Your recruiter can share more about the specific pay range for your location during the hiring process. This range represents base salary only and does not include incentive for sales roles, equity, or benefits, if applicable. Pay Range $154,912—$193,640 USD Perks and Benefits <ul> <li>100% employer-paid medical insurance* </li> <li>Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off</li> <li>RSU stock grants*</li> <li>Professional development and training opportunities</li> <li>Company virtual happy hours, free food, and fun team-building activities</li> <li>Monthly cell phone stipend</li> <li>Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.</li> </ul> *May vary by country and worker type - please reach out to your recruiter for more information Click <a href="https://drive.google.com/drive/folders/1CdawUwjo1Q1B7ghZJ_owdmmHB8VtqhBu?usp=sharing" target="_blank">here</a> to learn more about Fivetran's Benefits by Region. We’re honored to be <a href="https://fivetran.com/blog/hvr-acquisition-series-d" target="_blank">valued at over $5.6 billion</a>, but more importantly, we’re proud of our <a href="https://fivetran.com/culture" target="_blank">core values of Get Stuck In, Do the Right Thing, and One Team, One Dream</a>. Read about us in <a href="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" target="_blank">Forbes</a>. Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion &amp; belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, <a href="https://www.youtube.com/watch?v=xlhtp4dGh8o" target="_blank">click here</a> and enjoy our video. To learn more about our candidate privacy policy, you can <a href="https://fivetran.com/candidate-privacy" target="_blank">read our statement here</a>. We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this <a href="https://forms.gle/V7k3t4u9j523XkEt6" target="_blank">form</a>. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Fivetran

Sales Engineer Enterprise

J.P. Morgan

Branch Manager - Oklahoma North Market - OK

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.<h3>Essential Job Duties &amp; Responsibilities:</h3> <ul> <li>Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process</li> <li>Identify accounts with overdue payments and find solutions to help bring their loan to a current status</li> <li>Maintain daily, weekly and monthly collection and metric goals</li> <li>Outbound/Inbound calls with clients to resolve debts owed</li> <li>All in compliance with Goodleap’s collections policies and procedures </li> </ul><h3>Required Skills, Knowledge &amp; Abilities:</h3> <ul> <li>1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools</li> <li>Excellent verbal and written communication skills</li> <li>Prior telemarketing experience with financial products preferred</li> <li>Proficiency with Microsoft Office applications</li> <li>Self-motivated and extremely goal-oriented</li> <li>Team Player</li> <li>Professional demeanor</li> <li>Bilingual English/Spanish required</li> </ul>Compensation: $18.00 / hr. +bonus Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap LLC

Bilingual Collections Specialist

Senior Product Manager, Categories - Capital One Shopping (Remote-Eligible)We are looking for a Senior Product Manager to join our growing team in Capital One Shopping. If you have a remarkable ability to use data to tell a story, form a hypothesis and define metrics to identify the success of product initiatives - this is the role for you!Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.What we are looking for:<ul> <li>A knowledge and passion for emerging technologies (API's, Big Data, Native UI's) to incorporate into building great products</li> <li>Use SQL to build a data-back strategy, identify insights, and troubleshoot issues</li> <li>Own day to day setting and monitoring of KPIs - requires strong SQL/data analysis skills</li> <li>Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team</li> <li>Proficiency in handling large data files using SQL, Python, and/or R</li> <li>Own day to day operations of product, including identifying bugs or leverage opportunities via comprehensive understanding of data</li> <li>A product centric mindset to take a product from ideation to production and continually iterate improvements</li> <li>A customer-first mindset</li> <li>A strategic thought leader who can create a compelling vision and story to present to senior executives and inspire direct and partner teams</li> <li>A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging</li> <li>Creating and maintaining a healthy team culture through thoughtful leadership </li> <li>Results focused and able to manage and prioritize multiple projects simultaneously</li> <li>Identify, prioritize, and launch innovative, merchant focused products that drive revenue and customer value</li> </ul>What you’ll do:<ul> <li>Serve as the subject matter expert in your product space with a deep understanding of user values and intent</li> <li>Become an expert on the market landscape, understanding where we stand relative to competitors</li> <li>Relentlessly push to understand user and advertiser needs and ensure they are considered in prioritization and trade-off discussions</li> <li>Create a vision and roadmap for your product that addresses user and advertiser needs</li> <li>Develop, manage, and efficiently execute a product agenda </li> <li>Partner with analysts, data scientists, designers, engineers, and others to continuously refine the roadmap and harvest insights from experiments and product launches</li> <li>Build and maintain strong relationships with leaders,stakeholders and clients that depend on the capabilities and performance of our products</li> </ul><ul><li>Define, socialize, and monitor key performance indicators to identify product improvement opportunities and evaluate success</li></ul>Basic Qualifications:<ul> <li>Bachelor’s Degree or military experience</li> <li>At least 5 years of experience in digital product management</li> <li>At least 5 years experience working with SQL</li> </ul>Preferred Qualifications:<ul> <li>Bachelor’s Degree in Computer Science or Engineering</li> <li>MBA or Master’s degree</li> <li>7+ years of experience translating business strategy and analysis into consumer facing digital products</li> </ul>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.Capital One is open to hiring a Remote Employee for this opportunity.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Sales Territory: $175,500 - $200,300 for Sr. Mgr, Product Management New York, NY: $210,500 - $240,300 for Sr. Mgr, Product Management Remote (Regardless of Location): $175,500 - $200,300 for Sr. Mgr, Product Management McLean, VA: $193,000 - $220,300 for Sr. Mgr, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Senior Product Manager, Categories - Capital One Shopping (Remote-Eligible)

Req ID: 76070 Location: Tulsa -TUL Areas of Interest: Information Technology Pay Transparency Salary Range: Not Available Application Deadline: 02/23/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> BOKF is on a continuous improvement journey to ensure we are meeting the technology needs of the bank both today and well into the future. We are looking for high performing technical experts with a growth mindset to help us execute on strategic initiatives such as rationalizing our application portfolio using a cloud-smart strategy, building an API management and integration platform, maturing our data lakehouse, core modernization and so much more. <h2>Job Description</h2> The Solutions Architect leads architecture activities to guide the development, evolution, and management of a portfolio of solutions within a line of business. The incumbent creates designs for solutions using existing patterns and reference architectures that enhance technical capabilities necessary to execute enterprise strategy and meet corporate objectives. These solutions consist of not only hardware and software, but also the people, processes, and information that together form the end-to-end system. They understand the concepts of business goals and objectives, targeted outcomes, business and technical capabilities, and value-streams that support and inform solutions architecture. They bring to bear leadership, analysis and design skills to ensure that solutions meet business needs. They also work closely with Business Architecture and Enterprise Architecture to align with business strategies and roadmaps, as well as architectural standards and governance. They create deliverables for managing the organization's portfolio of "to be" and "as is" solutions to enable and drive targeted business outcomes and support future business agility. They effectively communicate with IT management, project managers, other architects, development teams, and line of business management to provide transparency and properly manage expectations. <h2>Team Culture</h2> Our team thrives on collaboration, continuous learning, and innovation. We work closely together, leveraging cutting-edge technologies and sharing our expertise to solve complex problems efficiently. By encouraging creativity and adaptability, we experiment with new tools and methodologies, fostering a dynamic and tech-forward work environment. Additionally, we focus on creating a positive and supportive atmosphere, ensuring everyone feels valued and motivated to excel. <h2>How You'll Spend Your Time</h2> <ul> <li>You will provide strategic and technical leadership to evolve architecture and solve complex problems for current and future business needs.</li> <li>You will develop high-level solution visions through upfront assessments for specific business cases.</li> <li>You will deliver solution designs aligned with business and technology strategies, roadmaps, and reference architectures.</li> <li>You will perform hands-on development with engineering teams to build and evolve solutions, including prototypes and resolving complex issues.</li> <li>You will conduct architecture reviews to ensure alignment with principles, strategies, and standards, and provide actionable recommendations.</li> <li>You will assess technology options for business needs, including trade-off analysis and recommendations.</li> <li>You will offer internal consulting, training, and knowledge sharing to enhance architectural capabilities and foster collaboration.</li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of a bachelor’s degree in Computer Science, Computer Engineering, Management Information Systems, or a related field and 7+ of technical experience. Minimum of five years of experience in at least two IT solution development disciplines, including application development, middleware development, cloud development, technical or infrastructure architecture, network management, or database management. Minimum of two years building cloud native applications in AWS, Azure, or GCP. Minimum of two years building modern applications using serverless, containerization and orchestration. Minimum of two years developing APIs using various protocols such as REST, gRPC, or GraphQL. Additional experience can be used in lieu of a degree. <ul> <li>Knowledge of software engineering fundamentals including data structures, algorithms, programming paradigms and SOLID design principles. </li> <li>Knowledge of software architecture fundamentals including modularity, architectural styles, design patterns and anti-patterns, risk analysis and assessment, trade-off analysis, diagramming and modeling, and governance. </li> <li>Experience in multiple and diverse technologies, platforms and processing environments. </li> <li>Experience in multiple backend development languages such as Java, C#, Python, Go, etc. </li> <li>Experience in multiple architectural styles such as layered, microkernel, service-based, event-driven, etc. </li> <li>Experience in multiple database technologies such as relational, document, key-value, graph, vector, in-memory, etc. </li> <li>Knowledge of frontend web development languages and frameworks. </li> <li>Understanding of strategic and emerging technology trends, and the practical application of existing and emerging technologies to new and evolving business and operating models. </li> <li>Understanding of product management and experience in the full SDLC using modern ways of working such as Agile, Kanban, DevOps, etc. </li> <li>Experience in supporting agile teams by providing advice and guidance on opportunities, impacts, and risks while taking account of technical and architectural debt. </li> <li>Knowledge of formal or informal modeling languages such as UML, ArchiMate, C4, etc. </li> <li>Knowledge of formal or informal architecture frameworks such as TOGAF, Zachman, AWS Well-Architected Framework, Azure Well-Architecture Framework, etc. </li> </ul> BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Solutions Architect

Our engineering team is embracing a transformative journey, shifting from Data at Rest to Data in Motion through event-driven architecture (EDA) and NoSQL storage technologies. Do you believe that testing should be at the core of every engineering initiative? Do you see ruthless simplification and continuous refactoring as the essence of great engineering? If you are passionate about fostering an engineering culture built on these principles, this is your chance. As technology evolves at an ever-increasing pace, we are expanding our teams to harness these advancements and modernize our entire Data Management Platform. Join us to explore, innovate, and shape the future of data-driven solutions. The impact you'll make: <ul> <li>Be a key contributor in the implementation of solutions</li> <li>Create cloud-native data analytics frameworks using technologies like Python, Kafka, Flink and Kubernetes to process large datasets, enhancing the speed and accuracy of our production data analytics platform.</li> <li>Able to operate within a lean agile team of cloud software engineers to partner with business and technology teams to design and develop scalable and highly available cloud-native solution</li> <li>Contribute to the development of cutting-edge enterprise data solutions in a fast-paced environment using modern solutions to solve complex data challenges leveraging the cloud</li> <li>Provide world-class support across cloud engineering, operations and applications</li> <li>Contribute improvements to our development processes and GitHub Actions based CI/CD pipelines.</li> <li>Willing to learn new technologies, capable of self-directed learning</li> <li>Author and maintain technical design documents.</li> <li>Refactor design and implementation for stories owned, based on requirement changes.</li> <li>Define and maintain coding standards and guide team members to comply with these standards.</li> <li>Collaborate with quality assurance engineers to fix defects.</li> <li>Ability to handle multiple assignments concurrently and independently manage time</li> </ul> What you'll bring to us: <ul> <li>Minimum Bachelor’s degree in Computer Science or related major from top institutions, Master’s degree is a plus.</li> <li>Open-source frameworks and developing native Cloud solutions.</li> <li>Experience with service-based architectures, such as microservices.</li> <li>Experience with data practices and technologies including data lake, data warehousing, analytics and business intelligence.</li> <li>Experience working with Agile methodologies (Scrum, Lean Startup, XP) and multi-functional teams (Product Owners, Scrum Masters, Developers, Designers, Data Analysts)</li> <li>Excellent communication skills, the ability to translate technical concepts to business concepts and vice versa</li> <li>Client focused, proactive, and results oriented</li> <li>Quickly learns new technologies; proactively seeks to improve</li> </ul> Preferred Skills: <ul> <li>Strong experience with programming languages: Java, C#, R, Python</li> <li>Competent in Development tools: Visual Studio, IntelliJ, GIT</li> <li>Competent in Development Platforms: Microsoft Windows, Linux.</li> <li>Familiarity with Databricks</li> <li>Familiarity with databases: MongoDB, SQL, MySql, etc.</li> <li>Familiarity with Apache Kafka and Flink is a plus</li> </ul> Some of the benefits you’ll enjoy working with us: <ul> <li>The chance to work in innovative projects with leading brands, that use the latest technologies that fuel transformation.</li> <li>The opportunity to be part of an amazing, multicultural community of tech experts.</li> <li>A competitive compensation package and medical insurance.</li> <li>A flexible and remote working environment.</li> </ul> Come and join our #ParserCommunity. Follow us on <a href="https://www.linkedin.com/company/parser/" target="_blank">Linkedin</a>

Parser

Senior Backend Engineer (Data oriented)

PBNA $26.00 / hour<a href="https://player.vimeo.com/video/178631274" target="_blank">CLICK HERE</a> to view our Pepsi Equipment Services (PES) Job Preview Video This position delivers and installs vending/fountain equipment as needed. Position uses lifting and equipment to load/unload and move large fountain machines/units at customer accounts. Prepares equipment for delivery and maintains all paperwork associated with equipment installation and removal. Installs fountain beverage systems from start to finish. May also assist with moving, storing, and organizing equipment in inventory at the facility. This position requires lifting, pushing/pulling and moving vending/fountain machines that weigh approximately 800-1200 pounds several times over 10-12 hour period. PRIMARY ACCOUNTABILITIES: <ul> <li>Unload and load new and used vendors or fountain for daily delivery</li> <li>Install vendors and load/reload with products as necessary</li> <li>Repair and perform preventative maintenance on vending/fountain equipment</li> <li>Educate customers on basic equipment repair and upkeep procedures</li> <li>Collect accurate and complete equipment information</li> <li>Maintain parts, tools, and equipment</li> <li>Follow DOT regulations</li> <li>Complete required paperwork and maintain accurate customer/work order records for each delivery</li> <li>Transport miscellaneous items such as compressors for repair/scrap, cardboard for recycle, etc.</li> <li>Fill install and adjust to proper mix of product</li> <li>Establish positive customer relationships</li> <li>Regular, reliable, predictable attendance</li> </ul> BASIC QUALIFICATIONS: <ul> <li>At least 18 year of age 21 or older if CDL required.</li> <li>CDL license with Non-Excepted Interstate Status (if applicable)</li> </ul> Note: In all California locations except Stockton, both non-excepted intrastate and non-excepted interstate status are accepted for this position. In Stockton, CA, only non-excepted interstate status is accepted. <ul> <li>Pass DOT physical and DOT Road Test (if applicable)</li> <li>Follow DOT regulations </li> </ul> HELPFUL EXPERIENCE: <ul> <li>Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.)</li> <li>Generating and setting work schedules (e.g., determining the priority of work projects, building work schedules, scheduling tasks during the day, etc.)</li> <li>Operating trucks requiring a CDL Class B license (e.g., performing basic functions like driving forwards, driving backwards, or maneuvering in tight spaces, etc.)</li> <li>Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.)</li> <li>Completing basic paperwork (e.g., filling out paperwork, completing documentation to turn in to supervisor, filling out timecards mileage, etc.) </li> </ul> Because the material job duties of this role involve regular field work (away from a physical Company location), including visiting customer locations and interfacing with employees, vendors, and customers of the Company, and the general public -- following a conditional offer of employment, the Company has good cause to conduct a review of criminal history in accordance with applicable laws to ensure safety. A conditional offer of employment is contingent upon successful completion of pre-employment background check and drug screening. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. In addition, the Company will verify your education, employment history, and motor vehicle or driving history (if applicable to this role). Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.&gt;All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity If you'd like more information about your EEO rights as an applicant under the law, please download the available <a href="https://www.mypepsico.com/ep/common/portal/unprotected/wp-prod/eeo/EEO_is_the_Law.pdf" target="_blank">EEO is the Law</a> &amp; <a href="https://www.mypepsico.com/ep/common/portal/unprotected/wp-prod/eeo/OFCCP_EEO_Supplement_Final_508c.pdf" target="_blank">EEO is the Law Supplement</a> documents. View <a href="https://www.mypepsico.com/ep/common/portal/unprotected/wp-prod/eeo/PepsiCo_HQ_EEO_Policy.pdf" target="_blank">PepsiCo EEO Policy</a>. Please view our <a href="https://www.mypepsico.com/ep/common/portal/unprotected/wp-prod/eeo/PepsiCo_Pay_Transparency_Provision.pdf" target="_blank">Pay Transparency Statement</a>

PepsiCo

Fountain Installer (PES)

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Payins organization builds products and platforms to help users accept payments from customers, including the APIs for configuring and processing payments, and Cards, our highest volume and most complex method for accepting payments. <h2 id="what-youll-do">What you'll do</h2> As a Technical Program Manager (TPM) in the PayIns team, you will play a key role within engineering and drive programs that span across the organization. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems. <h3 id="qualifications">Qualifications</h3> <ul> <li>7+ years of software engineering, platform engineering or technical product/program management experience </li> <li>You are not satisfied with just delivering a program on time—you are discerning about product/infrastructure architecture and obsessed with quality, reliability &amp; correctness </li> <li>You have a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership </li> <li>You have strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization </li> <li>You can drive and scale internal and external process improvements across multiple teams and functions </li> <li>Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones </li> <li>Analytical and problem-solving experience with large-scale platforms, infrastructure and organizations </li> <li>Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $173,400 - $260,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Seattle, New York, South San Francisco HQ, or Chicago Remote locations Remote in United States Team Payments Job type Full time <a href="#">Apply for this role </a>

Stripe

Technical Program Manager, Payins

As a Senior Developer Advocate at Apollo, you will lead our efforts in scaling developers’ success within the Scale Tier, enabling users to grow from free to paid tiers and ultimately to enterprise solutions. This role is focused on helping developers optimize their use of Apollo’s tools such as Apollo Studio and CLI commands, creating opportunities for growth and seamless transitions across tiers. As a key member of our team, you’ll collaborate cross-functionally to create technical content, engage with the developer community, and influence the product roadmap to better serve users. Your goal will be to establish an effective strategy to drive adoption, expand our user base, and support developers in their journey toward achieving scale. At Apollo GraphQL, we’re revolutionizing API management, empowering businesses to build, ship, and scale their APIs easily. Our mission is to make application development easier, better, and accessible to more people. We build open-source tools and commercial services used by thousands of developers in production.<h3>What you'll do</h3> <ul> <li>Work with developers using Apollo’s free-tier tools to help them successfully scale to paid tiers and enterprise solutions.</li> <li>Develop and deliver engaging technical content, such as blog posts, tutorials, and webinars, to educate users on Apollo Studio, CLI commands, and best practices for scaling.</li> <li>Develop demand-generation strategies to create and qualify leads for Apollo’s Scale Tier.</li> <li>Work closely with Sales to identify high-potential users and manage smooth handoffs for enterprise deals.</li> <li>Promote user success stories through initiatives like LinkedIn Live sessions and blog features.</li> <li>Identify and amplify community contributions, celebrating achievements and inspiring others.</li> <li>Partner with the Product team to shape onboarding workflows and features that address developer needs.</li> <li>Align with Marketing to amplify developer-focused campaigns and events.</li> <li>Track key performance indicators such as adoption rates, lead generation metrics, and user engagement to assess the success of initiatives.</li> </ul><h3>Who you are</h3> <ul> <li>3-5+ years of experience in Developer Relations (DevRel) and community engagement with additional relevant experience.</li> <li>Background in SaaS or DevOps with strong technical expertise in command-line interfaces (CLI) and scripting.</li> <li>Proven ability to create and grow engaged developer communities through compelling technical content.</li> <li>Familiarity with demand-generation strategies and experience driving growth and adoption.</li> <li>Strong cross-functional collaboration skills and ability to work closely with Product, Sales, and Marketing teams.</li> <li>Exceptional written and verbal communication skills.</li> </ul><h3>Nice to have</h3> <ul> <li>Experience working with GraphQL and Apollo’s ecosystem.</li> <li>Familiarity with onboarding workflows and strategies for user success.</li> <li>Experience with LinkedIn Live or similar platforms for community engagement.</li> <li>Background in working with startups or high-growth environments.</li> <li>Experience in supporting AI builders.</li> </ul>At Apollo, we strive to provide competitive, market-informed compensation whilst ensuring consistency within the team in each country. We make hiring decisions based on your skills, experience, and our overall assessment of what we learned during the hiring process. In addition to the U.S. base salary range, we also provide equity and benefits. Apollo offers all U.S. employees a choice of 3 Anthem Blue Cross medical plans and California residents can also choose from an additional 2 Kaiser medical plans. Dental and Vision benefits are provided by Sun Life Financial. Location: This is a remote position that can be done from anywhere in the US. Equal Opportunity: Apollo is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce. Privacy: California residents applying for positions at Apollo can see our privacy policy <a href="https://www.apollographql.com/CCPA-Privacy-Notice-for-Employees.pdf" target="_blank">here</a>. E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit<a href="https://www.e-verify.gov/" target="_blank"> E-Verify.</a>

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