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<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Partnerships Strategic Operations (PSO) team sits within the Partnerships organization and is a key component of Stripe’s success. The team is responsible for driving new partner implementations and programs and ensuring the efficiency and reliability of new and existing partners. We sit at the intersection of engineers and financial partners, serving as the fabric that ensures close and smooth collaboration between these parties, both of which are crucial to Stripe’s continued rapid growth. We wear a lot of hats. On any given day, you can find us, for example, driving alignment, coordination, and execution between cross-functional teams and partners on critical operational activities; identifying and investigating insights and trends from our data to inform decisions for streamlining the day-to-day management of our business; and building new tools and processes to scale our team’s impact. The partners we support have a significant impact on Stripe, and the products from these partnerships are used by millions of our users. <h2 id="what-youll-do">What you’ll do</h2> We are looking for a program manager to join our team and manage operations as well as drive strategic initiatives with a number of key partners. You’ll interact with partners directly and mutually drive efforts to build products, improve operations, drive incident management procedures, and use metrics to track performance. The role will require close coordination with product and engineering teams, as well as cross-functional stakeholders including Legal, Finance, Risk, etc., and with external partners’ senior executives. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Build and own operational relationships with key partners (such as Local Schemes, Wallet providers, networks and technology partners) </li> <li>Work cross-functionally with a number of Stripe teams – including Engineering, Product, Partner Development Management and others – to build integrations, products, support deals, and drive process enhancements </li> <li>Define SLAs and performance standards for our partners and drive efforts to implement and track commitments </li> <li>Identify inefficiencies in Stripe’s operating model and drive new programs and solutions (including defining technical and operational requirements) to address them </li> <li>Develop and manage end-to-end project plans for new implementations, working closely with other stakeholders and partners to ensure on-time delivery </li> <li>Identify, scope, and drive process improvements across your area(s) of ownership </li> <li>Assist with incident resolution when needed, working closely with Engineering teams to drive partner communications and escalations </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>7+ years of project/program management and/or business operations experience </li> <li>Proven ability to successfully drive medium-to-large sized technical projects with external partners and cross-functional internal stakeholders </li> <li>Excellent interpersonal and communication skills (verbal and written) </li> <li>Strong analytical skills with excellent problem solving abilities </li> <li>Experience managing external relationships </li> <li>The willingness to travel, when necessary </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience working with Payments partners </li> <li>Knowledge of and experience with payment technologies and ecosystem </li> <li>Basic to intermediate SQL skill </li> <li>The ability to prioritize and remain focused under pressure, and comfortable with ambiguity </li> <li>Experience in a high growth technology company </li> <li>Ability to understand and map technical system architecture and requirements </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $134,400 - $201,600. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations South San Francisco HQ, New York, or Seattle Remote locations Remote in United States Team Global Partnerships Job type Full time <a href="#">Apply for this role </a>

Stripe

Partnerships Strategic Operations Manager, Local Payment Methods

<h2>Who we are</h2> Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search. Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc" target="_blank">@kentikinc</a>. <h3>What we do</h3> Kentik's platform team is responsible for storing, enriching, and querying traffic metadata and metrics from the world's largest networks. Our platform actively monitors infrastructure, triggers automated responses to outages and attacks, and plays a critical role in delivering complete network observability to our customers. We are seeking an experienced backend engineer interested in joining a dynamic team and contributing to Kentik's industrial-scale platform expansion. As a member of the platform team, you will have the opportunity to co-own, design, and scale a high-performance, data-intensive platform that plays a critical role for some of the most influential companies on the internet. Kentik is committed to fostering career growth opportunities and encourages its employees to expand their skills. The company has built a team of world-class engineers, network experts, and influential technologists in a remote-first culture. While prior experience in a remote environment is optional, Kentik highly values strong collaboration and communication skills and a high level of agency. Join us and be a part of a team that is shaping the future of network observability! <h3>What you'll do</h3> You will work closely with customer service, product, and other engineering teams to develop new features and maintain Kentik as the most performant solution. <ul> <li>Work to improve our distributed database to meet customer demands</li> <li>Collaborate with other engineer teams, support, and sales teams</li> <li>Work on high-visibility, challenging engineering problems</li> <li>Build on a data platform that pushes the boundaries of data velocity and volume for storage and retrieval</li> </ul> <h3>What you'll bring</h3> Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role! <ul> <li>7+ years experience developing backend services, and working with Go, Python, Node, or similar languages</li> <li>Solid understanding of data-intensive applications</li> <li>Experience in any relevant areas of network observability (SNMP, Streaming Telemetry, BGP, general metrics collection, etc)</li> <li>Strong interest in working on large-scale SaaS systems</li> <li>A passion to grow personally and contribute to our team</li> <li>Being collaborative is a must</li> </ul> <h3>Our tech stack</h3> <ul> <li>Our core data engine and platform are primarily written in Go</li> <li>We use Node.js + Express for application serving, and React as our primary UI framework</li> <li>We also use some JS and Python for tooling/scripting</li> <li>In addition to our own database, we use Postgres, Kafka, Mysql, and Redis</li> <li>Internal and public APIs expose both rest/json and gRPC endpoints</li> <li>Haproxy, Envoy for API traffic routing and balancing</li> <li>Github for source control, PRs, issues</li> <li>Jenkins for automated builds</li> </ul> <h3>What we offer</h3> Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The compensation range for this position is: $176,000 - 238,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to: <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. <h2>Come work with us</h2> The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Kentik

Staff Backend Engineer, Kentik Data Engine

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Developer Products builds tools that empower our developer users to build and integrate with Stripe. We aim to create new tools and experiences that can solve hard problems for our developer users that still give them meaningful and high-leverage ways for them to integrate. Our surface area ranges from hosted surfaces like <a href="http://workbench.stripe.dev" target="_blank">Stripe Workbench</a> to installable tools like the <a href="https://stripe.com/docs/stripe-cli" target="_blank">Stripe CLI</a> and <a href="https://stripe.com/docs/stripe-vscode" target="_blank">Stripe for VS Code</a>, to backend services like a websocket multiplexor for event streaming. <h2 id="what-youll-do">What you’ll do</h2> <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Build new products and tools (like Workbench and the Stripe CLI) that improve Stripe's developer experience </li> <li>Add new features to existing products, continuing to keep our developer experience first-in-class </li> <li>Influence the direction of our developer products by gathering insights and feedback from our developer community </li> <li>Work across different products, tech stacks, and programming languages </li> <li>Turn ambiguous problems that our developer users are facing into concrete products, from proposal, to kick-off, to building, and launch </li> </ul> <h2 id="who-you-are">Who you are </h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>5+ years in engineering across a wide range of products </li> <li>Prior experience building tools and products for developers </li> <li>Comfortable jumping between both backend and frontend systems </li> <li>Comfortable working directly with users </li> <li>Strong product mindset </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience with multiple languages (Ruby, Go, Java, Node…) </li> <li>Prior experience working across many teams </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $136,800 - $205,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations South San Francisco HQ, New York, or Seattle Remote locations Remote in United States Team Platform Job type Full time <a href="#">Apply for this role </a>

Full Stack Engineer, Developer Products

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Harsco

Project Manager

Paylocity

Manager Technical Operations Support - Remote Worker, US

Immigration sponsorship is not available for this positionWhat you can expectAs a Technical Project Manager, you will lead and oversee the planning, execution, and delivery of technical projects. You will ensure that projects are completed on time, within budget, and meet quality standards. Your role is crucial in coordinating resources, managing stakeholders, and mitigating risks to achieve project success. About the TeamIn this role, you will be responsible for the overall delivery of new features for Zoom Contact Center. This includes project managing the release plans, diving into the feature technical discussions and coordinating with product managers, engineers, designers and operations.Responsibilities<ul> <li>Participating in Zoom Phone and Contact Center deployment projects by gathering requirements and designing and deploying solutions.</li> <li>Reviewing system configurations to determine the impact of known and anticipated business needs. Then, research, evaluate, design, and propose solutions to meet those needs, following best practices.</li> <li>Managing the execution of the project plan including deliverables, timeline, scope, schedule and billing while regularly communicating project status.</li> <li>Migrating customers from voice and video solutions to Zoom and 3rd party solutions.</li> <li>Maintaining internal process tracking updates including scheduling, documentation, porting and billing in accordance with the deployment project.</li> <li>Exchanging information, verbally and in writing, clearly, accurately, reliably, and timely.</li> <li>Documenting best practices and create a deployment and support playbook.</li> </ul>What we’re looking for<ul> <li>Have Bachelor's in CS, MIS, or its equivalent and at least 10+ years of experience designing and implementing Voice/Video and Contact Center solutions. Experience deploying Zoom Phone.</li> <li>Have experience with Voice/Video and Contact Center best practices, processes, and procedures for design, deployment, and support.</li> <li>Experience with migrations to Cloud Voice &amp; Cloud Contact Center solutions.</li> <li>Have knowledge of deployments for SBCs, trunks, and gateways.</li> <li>Have knowledge of VoIP and SIP protocols.</li> <li>Have background and knowledge of Voice Solutions (Zoom Phone, Cisco, Ring Central, Microsoft, 8x8, Avaya, Mitel, Vonage, etc.).</li> <li>Have background and knowledge of Contact Center solutions (Five9, Salesforce.com, Genesys, 8x8, Twilio, InContact, TalkDesk, etc.).</li> <li>Have Networking Experience and a good understanding of network requirements for Voice and Video deployments.</li> </ul>Salary Range or On Target Earnings:Minimum:$76,800.00Maximum:$186,200.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locations.Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment​ We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.#LI-Remote

Zoom

Technical Project Manager

<h1>Senior Manager, Sales Strategy and Operations</h1> Sales | San Francisco, United States | Remote, Remote | Full-Time <a href="https://careers-americas.icims.com/jobs/12681/senior-manager%2c-sales-strategy-and-operations/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Team Overview Sales Strategy &amp; Analytics is growing and we are looking for a Senior Manager, Sales Strategy and Operations, to lead the team of sales strategy analysts supporting the Solution Sales Overlay and Solution Engineer organizations. In this role, you will be a highly visible and key player in scaling the sales strategy team ability to drive insights into the Solution Overlays' and Solution Engineers' contribution to the business. Do you enjoy partnering with senior stakeholders and driving insights out of data to find ways to improve the business and go to market strategy? Keep reading! Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $169,100 - $225,500 Zone B: $152,200 - $202,900 Zone C: $140,400 - $187,100 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. You will be responsible for the overall effectiveness of the team's ability to partner with Solution Overlay Sales and Solution Engineer stakeholders and cross-functional teams to drive insights, planning, and go-to-market strategy. <ul> <li>Stakeholder management: you will be a strategic business partner to the Solution Overlay Sales and Solution Engineer leadership team. You will have to take ownership and drive execution of strategic initiatives by working very closely with business leaders</li> <li>Team management: manage a team of two senior analysts (current team size)</li> <li>Cross functional collaboration: Working with cross-functional teams to consolidate and enhance our reporting capabilities into a unified suite of actionable insights and execute on go-to-market strategy. You will work with teams such as the broader Sales Strategy and Analytics team, Revenue Operations, Finance, Business Operations, etc.</li> <li>Strategy and Operations: Key driver in responsibilities such as forecasting, M/QBR preparation, annual and quarterly planning, OKR setting, analyzing the health of the business and present recommendations to senior management for strategic decision making and investments. Drive the team to be proactive rather than reactive.</li> </ul> <ul> <li>A strong desire to execute, drive impact, and demonstrate urgency with projects big and small.</li> <li>Comfort operating independently in a fast-changing environment and with multiple teams relying on you.</li> <li>An owner mentality: You take pride in your work and view what you do as a part-owner and builder of Atlassian.</li> <li>You love partnering: You get that an organization is made up of very different parts. You relish influencing other teams and co-piloting cross-team initiatives.</li> <li>People management: You have experience managing a team and are excited to coach, mentor and guide the team to be successful</li> <li>Process improvement: Continuous improvement is in your DNA. You can enhance business processes from the diagnosis to documentation to execution.</li> <li>Ninja-like analytics and excel skills: You know what questions to ask, what the data says, and what actions to take based upon the results. You are comfortable building detailed models</li> <li>Ability and desire to cover the range of activities from C-level presentations to hands-on, data deep-dives.</li> <li>+10 years of ever-increasing responsibility in Sales Operations, Strategy, BizOps, or Analytics role within a B2B (ideally SaaS) company or in a strategy consulting environment.</li> </ul> <a href="https://careers-americas.icims.com/jobs/12681/senior-manager%2c-sales-strategy-and-operations/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Senior Manager, Sales Strategy and Operations

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Sales Compensation Team at Stripe is responsible for the overall compensation strategy, design, and payment administration for the global sales organization. We ensure that Stripe’s objectives align with the compensation program and that our sales teams are paid accurately and timely. We provide thought leadership for the go-to market initiatives so that performance and compensation are effectively correlated. The Sales Comp team partners closely with the revenue generating and support functions across Stripe to support the success of our sales efforts. <h2 id="what-youll-do">What you’ll do</h2> Stripe’s Sales Compensation Team has an opening for an experienced systems analyst to be responsible for the effective implementation and ongoing use of the Incentive Compensation Management (ICM) tool. This person will need both sales compensation knowledge and proven experience as the business owner for the compensation calculation tool used to pay our sales force. The right person for this position will be someone who is passionate about sales compensation and comfortable working as a program manager for a compensation system. This candidate will need to have experience working across all levels and functions of an organization (preferably in a high growth environment) to handle questions and escalations and deliver accurate compensation on time. The role requires resilience and the ability to both partner and lead in cross-functional situations. Proven leverage of analytics and quantitative data to calculate and validate compensation is required. This role can be based out of South San Francisco, New York City, Seattle, Chicago, or Remote-US (preference to on-site 50% of time). <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Complete the in-progress implementation of the ICM tool to enable compensation calculations based on Stripe’s sales compensation models. </li> <li>Conduct testing to ensure the ICM correctly calculates payments due. </li> <li>Work closely with other systems and data teams to enable the performance data to directly feed into the ICM. </li> <li>Ensure the accurate and timely compensation each quarter to the entire sales force through the ICM. </li> <li>Distribute quarterly compensation statements to the sales force. </li> <li>Maintain the accurate salesforce hierarchy and payment structures. </li> <li>Build and maintain reporting dashboards for use at the individual, management, and executive levels. </li> <li>Distribute annual sales compensation plans in the ICM. </li> <li>Lead training and provide support to ICM users. </li> <li>Have an in-depth understanding of the sales compensation structures used at Stripe. </li> <li>Have an in-depth understanding of the sales function, product priorities, and individual sales team characteristics at Stripe. </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>BS or BA in Business, Data Science, Economics, Finance, Math, or Statistics. </li> <li>6+ years of experience in a Sales Compensation or Sales Operations role. </li> <li>3+ years as a key point of contact using an Incentive Compensation Management tool such as (e.g. Callidus, Captivate IQ, Varicent, Xactly). </li> <li>3+ years involved in the sales compensation design process. </li> <li>Experience with CRM (e.g. Salesforce) and reporting tools (e.g. Tableau). </li> <li>Strong logic, problem solving, and Excel modeling skills. </li> <li>Very organized and attentive to detail, with excellent prioritization skills that allow you to consistently deliver quality results on time. </li> <li>Ability to forge strong bonds, work collaboratively with, and influence internal partners such as other Sales channels, Finance, and Business Applications. </li> <li>Ability to handle escalations and urgent compensation requests with poise. </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>MBA or applicable Masters degree </li> <li>SQL programming experience </li> <li>Sales compensation design experience </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $133,800 - $200,700. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations New York, South San Francisco HQ, Seattle, or Chicago Remote locations Remote in United States Team Finance &amp; Strategy Job type Full time <a href="#">Apply for this role </a>

Sales Compensation Process & Systems Specialist

Ready to be a Titan?ServiceTitan is looking for an implementation manager for the New Trades SMB Implementation Team. In this role, you will become a critical member of the New Trades team, influence the company's continued success in this endeavor, and help shape the future of our expansion into New Trades markets. The ideal candidate will have experience in software implementation, escalation management, product solutions and strategic planning. You will own your client’s customer experience throughout implementation; expected to deliver excellent service, help clients complete onboarding in a timely manner and comfortable using the platform. The New Trades Implementation team is dedicated to delivering customers from trades outside our core ICP (including but not limited to Roofing, Exteriors, Water Treatment, Pool &amp; Spa, Security Systems and other trades). Titans in the New Trades Implementation will need to think outside the box to improve existing workflows to meet our customer's unique business needs. We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We share happy and sad moments with our customers, we laugh and cry with them, and we build relationships that go far beyond a business partnership. We are a group of ambitious, intelligent, hard-working, and fun people. If you are passionate about helping real hard-working people, love technology, aren't afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our CS team is where you belong.What you'll do:<ul> <li>Serve as a process and workflow focused point of contact for a cohort of customers during 5 week implementation program</li> <li>Prepare, update, and manage project management materials</li> <li>Keep all customers within your cohort on track to go-live within their agreed-upon schedule</li> <li>Manage various forms of risk that would prevent customers from going live within predetermined schedule</li> <li>Conduct live working sessions with customers, demonstrating best practices and critical features for go live</li> <li>Host open office hours, 1:1 meetings, and group check-in calls with your assigned cohort</li> <li>Troubleshoot software and hardware issues related to supporting ServiceTitan and integrated applications</li> </ul>What you'll need:<ul> <li>At least 2+ years of relevant experience preferred or Home Service industry knowledge and experience</li> <li>Critical thinking skills with experience in troubleshooting software issues</li> <li>Experience with ServiceTitan software a big plus</li> <li>Exceptional project management skills; Proven ability to multitask and manage multiple moving pieces at a time while paying strict attention to detail</li> <li>Exceptional customer relationship skills and a clear view on what constitutes excellent customer service </li> <li>Familiarity with SaaS business models a plus</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $54,000 USD - $78,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

SMB Implementation Manager, New Trades

Reports to: Power-Gen Division Sales Manager Cooperates with: All Departments Primary Responsibility: This position is responsible for direct sales of the complete MIRATECH product line, primarily in the Power Gen Market Segment, for the Midwestern US region Specific Duties and Responsibilities: <ul> <li>Manage account sales and opportunity pipeline for the Midwestern US region. </li> </ul> <ul> <li>Develop new accounts to continuously improve MIRATECH’s image and customer relations. </li> </ul> <ul> <li>Develop new and maintain existing Consulting Engineer relationships. </li> </ul> <ul> <li>Retain, grow, and manage existing customer accounts and relationships. </li> </ul> <ul> <li>Develop and increase sales revenue and gross profit to meet assigned targets. </li> </ul> <ul> <li>Manage independent manufacturers’ representatives within territory with respect to account lists, call frequency, pricing, and commissions. </li> </ul> <ul> <li>Manage product, market, and regulatory tracking and training. </li> </ul> <ul> <li>Keep up-to-date of new products and services. </li> </ul> <ul> <li>Develop and document sales and key account plans for territory in Salesforce CRM platform. </li> </ul> <ul> <li>Create budgets, forecasts and projections for territory and accounts. </li> </ul> <ul> <li>Coordinate activities with support team that includes: Inside Sales, Customer Service, Project Management, Marketing, Product Development, Engineering, Finance, and Production managers. </li> </ul> <ul> <li>Participate in education and training conferences, sales events, and marketing programs. </li> </ul> <ul> <li>Attend tradeshows as required. </li> </ul> <ul> <li>Monitor competitors, market conditions, and product developments. </li> </ul> <ul> <li>Deliver presentations on company products and services to current and potential customers. </li> </ul> <ul> <li>Respond to sales inquiries by phone, electronically, or in person. </li> </ul> <ul> <li>Travel up to 55% of the time in assigned territory. </li> </ul> <ul> <li>Other duties as assigned. </li> </ul> Qualifications: <ul> <li>Live in the Midwestern Region or willing to relocate. Greater Chicago, Milwaukee, or Indianapolis is preferred. </li> </ul> <ul> <li>B.A. or B.S. degree from an accredited college/university in Business / Marketing / Engineering. </li> </ul> <ul> <li>5+ years of successful industrial product business-to-business sales. </li> </ul> <ul> <li>Stationary engine Power Gen Industry sales experience preferred - knowledge of systems such as gen-sets and emissions and emissions reduction systems. </li> </ul> <ul> <li>Attention to detail. </li> </ul> <ul> <li>Organizational and time management skills. </li> </ul> <ul> <li>Excellent written and verbal communication skills. </li> </ul> <ul> <li>High energy with a positive, courteous attitude. </li> </ul> <ul> <li>Willingness to work cross functionally, assert beliefs and opinions, and to learn. </li> </ul> <ul> <li>Proficient use of Microsoft Office products, including Excel, Word, PowerPoint, and Outlook. </li> </ul> <ul> <li>Proven ability to achieve sales targets. </li> </ul> <ul> <li>Knowledge and understanding of reciprocating engines, silencers, and catalysts preferred. </li> </ul> <ul> <li>Experience with the use of CRM, ERP, or other customer database systems. </li> </ul> Equal Opportunity: MIRATECH is an equal-opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations.

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