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Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Senior Data Analyst, GTM Finance. About the job This position reports to the Director, GTM (Go-to-Market) Finance and will lead GTM data analytics and metrics reporting to identify key business trends, support GTM initiatives, and drive ad hoc analyses. You’ll work closely with GTM business partners and Finance teams to deliver impactful insights and scalable reporting solutions. Responsibilities In this role, you’ll: <ul> <li>Own GTM Finance reporting and dashboarding to provide visibility into key performance metrics across the entire GTM organization (including Sales, Global Operations, Strategic Partnerships)</li> <li>Analyze sales productivity, pipeline trends, win rates, and revenue tracking to support accurate forecasting and establish sales targets aligned with financial plans</li> <li>Drive operational efficiency across the GTM Finance team by automating processes, optimizing dashboards, and streamlining recurring reporting</li> <li>Partner cross-functionally with GTM teams and Finance to identify business drivers, uncover growth opportunities, and improve data accuracy</li> <li>Develop reporting and metrics on Deal Desk activity to enhance operational efficiency</li> <li>Deliver strategic insights to senior leaders through clear storytelling, turning complex data into actionable recommendations</li> <li>Champion data quality and AI adoption by partnering with our GTM Strategy and Operations team, as well as our Business Intelligence team to ensure reliable, scalable reporting infrastructure</li> <li>Adapt in a dynamic work environment and contribute to broader GTM Finance initiatives as needed</li> </ul> Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>6+ years of experience in data analytics, with at least 2 years supporting GTM functions (i.e. Sales, Marketing, Operations)</li> <li>Proven ability to analyze large datasets, draw meaningful insights, and translate findings into actionable recommendations</li> <li>Comfortable working in a fast-paced, ambiguous environment with shifting priorities</li> <li>Strong strategic thinking and problem-solving skills, with a proactive, self-directed mindset</li> <li>Excellent communication skills, including experiencing presenting insights to executive leadership and cross-functional teams</li> <li>Deep understanding of Salesforce and GTM metrics reporting</li> <li>Advanced proficiency with Tableau, SQL, Looker, Excel, and Google Sheets</li> </ul> Desired: <ul> <li>Bachelor’s degree in Data Science, Finance, Business, or a related field, or equivalent professional experience</li> <li>Experience with financial planning tools such as Anaplan</li> <li>Python expertise</li> <li>Understanding of KPIs and business models for usage-based businesses</li> </ul> Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $104,300 - $130,300.</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $110,400 - $137,900.</li> <li>Based in the San Francisco Bay area, California: $122,600 - $153,200.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until May 16 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodations@twilio.com</a>.

Twilio

Senior Data Analyst, GTM Finance

CommunityCare

Reporting - Senior Health Data Analyst 135-2031

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a full-time Data Analytics Manager working with our Population Health team in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.</li></ul> Responsibilities The Manager of the Population Health Data Analytics section is responsible for the identification, preparation, and analysis of clinical and financial data to support the Utica Park Clinic Population Health in quality metric reporting to CMS and other payer programs, contractual and Federal and State regulation requirements. In addition, this person will advise and collaborate with the clinical staff and administration to provide analytic, data management and methodological support for the development of performance indicators, including a panel of process and outcome measures. Prepare graphic reports of appropriate clinical data to support the Value-Based Care reporting requirements. Assist in the development of data flow with internal and external data systems to include development and validation of mapping process, interfaces and external database use. Qualifications Job Requirements: <ul> <li>Bachelors Degree</li> <li>Three (3) years of experience as a database analyst for healthcare related organization</li> </ul> Preferred Job Requirements: <ul><li>Prefer experience supporting Practice Management Systems, EMR systems in a provider practice or a healthcare system</li></ul>

Hillcrest Healthcare System

Data Analytics Manager

See yourself at Twilio Join the team as Twilio’s next Senior Director, Product Management - Twilio Data Substrate Who we are At Twilio, we’re shaping the future of communications, all fr *Required: <ul> <li>8+ years of experience in data architecture, governance, or strategy roles, ideally in large-scale, complex environments.</li> <li>Deep understanding of data movement, storage, integration, governance, and system observability frameworks.</li> <li>Proven experience leading cross-functional teams to establish data governance frameworks and policies.</li> <li>Strong knowledge of data management best practices, including security, compliance, and lifecycle management.</li> <li>Hands-on experience with cloud platforms (AWS, Azure, or GCP), API management, and data engineering.</li> <li>Strong communication and stakeholder management skills, with the ability to align R&amp;D and IT teams toward a unified data vision.</li> <li>Ability to navigate ambiguity, drive clarity, and execute in fast-paced environments.</li> <li>Experience with data cataloging, metadata management, and governance tooling is a plus.</li> </ul> Desired: <ul> <li>Passion for data, technology, and experience with B2B, SaaS, or technical products.</li> <li>Familiarity with Customer Data Infrastructure</li> <li>Bachelor’s or Master’s in Computer Science or equivalent experience preferred.</li> <li>Experience shipping products with a user interface component with some basic understanding of design and UX best practices </li> <li>Experience partnering with product marketing or marketing</li> </ul> Location This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $$223,300.00 - $279,200.00</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $236,500.00-$295,600.00</li> <li>Based in the San Francisco Bay area, California: $262,700.00-$328,400</li> <li>This role may be eligible to participate in Twilio’s equity and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until March 28,2025, but may change based on business needs. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodations@twilio.com</a>.

Senior Director Product Manager

<h3>At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.</h3>Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.Applications Engineer IIOverviewAs an Applications Engineer at TDW, you’ll be technically responsible of the operational part of the field activities and will provide the necessary skills to ensure the achievement of the filed projects assigned to you and provide timely responses on requests related to HT&amp;P equipment. You’ll coordinate day to day technical activities of the HT&amp;P Service Projects as defined by the management.You will be a key stakeholder during the HT&amp;P Services project planification and execution and will partner with lots of departments such as Commercial Operations, Workshop, Field Technicians and Quality and, together as a team, will make the job a success.Responsibilities<ul> <li>Provide support to sales process: assist Commercial Operations in the preparation of quotes to ensure practicability and profitability of the project, analyze jobs pre-orders by using customers technical specifications, etc.</li> <li>Ensure jobs will be executed on time and according to customers specifications: establish equipment’s list using equipment from TDW fleet, monitor availability of the requested equipment/technicians with the Workshop Supervisor and the Administrative Assistant to ensure and respect the deadline, etc.</li> <li>Provide technical assistance: monitor equipment quality standards, support Non-Conformance resolution by investigating problems and recommending corrective actions, support HT&amp;P field applications, conduct on-site pre-job field audits/evaluations to confirm job feasibility, remain current on new development, etc.</li> <li>Provide support to sales process: assist Commercial Operations in the preparation of quotes to ensure practicability and profitability of the project, analyze jobs pre-orders by using customers technical specifications, etc.</li> <li>Ensure jobs will be executed on time and according to customers specifications: establish equipment’s list using equipment from TDW fleet, monitor availability of the requested equipment/technicians with the Workshop Supervisor and the Administrative Assistant to ensure and respect the deadline, etc.</li> <li>Provide technical assistance: monitor equipment quality standards, support Non-Conformance resolution by investigating problems and recommending corrective actions, support HT&amp;P field applications, conduct on-site pre-job field audits/evaluations to confirm job feasibility, remain current on new development, etc.</li> <li>Maintain product drawings and engineering bill of materials for services assets.</li> <li>Create, check, and approve drawings in conjunction with designers and other engineers</li> <li>Assist Applications Engineers as needed.</li> </ul>Experience<ul> <li>Bachelor of Science Degree in Mechanical Engineering.</li> <li>Experience performing calculations for engineering design.</li> <li>Experience with 3D CAD software (SolidWorks preferred).</li> <li>Familiarity ASME B31 pipeline standards and ASME Section VIII-I pressure vessel standards preferred.</li> <li>Experience with a PLM system (TeamCenter preferred)</li> <li>Experience in oil &amp; gas industry with fittings preferred. </li> </ul>Knowledge, Skills, and Abilities<ul> <li>Good oral and written communication skills.</li> <li>Strong math and analytical skills.</li> <li>Good organizational and time management skills.</li> <li>Strong computer skills, including Microsoft Office suite.</li> <li>Excellent problem-solving skills and attention to detail.</li> <li>Effective communication and collaboration skills</li> <li>Ability to work independently and as part of a team.</li> </ul>

T.D. Williamson

Applications Engineer II

<h2 id="jobDescriptionHeading"> Job Description </h2> The Oklahoma Heart Institute hires a full-time 1st Assist PA or ACNP to join our nationally recognized cardiac program in beautiful Tulsa, OK. The ideal candidate needs to be driven and thrive in a fast-paced environment. They must be coachable and willing to practice at the top of their license. The team would prefer candidates with some cardiac experience but is open to new grads eager to learn the specialty. Be part of a strong APP/First Assists team working with progressive, busy surgical practice. We’re growing and will have 5 surgeons by Jan 1, 2025: 3 CT and 2 vascular, with plans for continued growth in the vascular surgical department. About this PA Job Opening: <ul> <li>Join a team of 5 Surgeons &amp; 4 APPs </li> <li>Mon-Fri, rotating call for holidays, weekends, and weekdays amongst other 1st Assist APPs</li> <li>Daily Patient Load: 2-4 surgeries per day (varies)</li> <li>EMR: Epic</li> </ul> Minimum Requirements: <ul> <li>Board Certified/Eligible Acute Care Nurse Practitioner or Physician Assistant</li> <li>First Assist skills require</li> <li>Experience in Vein Harvesting, Chest, and Vascular Surgical Cases is required </li> </ul> Advanced Practice Provider Recruitment Package may include: <ul> <li>Base Salary</li> <li>CME/CEU Allowance</li> <li>Sign-on bonus</li> <li>Medical debt assistance + Consultative services by Navigate Student Loans</li> <li>Relocation allowance</li> <li>Paid malpractice coverage</li> <li>Health benefits + Retirement plan</li> <li>Marketing + practice growth assistance</li> </ul> About Us: A part of the award-winning culture of Hillcrest HealthCare System, Oklahoma Heart Institute (OHI) is the region’s largest and most advanced hospital dedicated to the prevention, diagnosis, and treatment of heart disease. Located on the campus of Hillcrest Medical Center, OHI combines the expertise of nationally recognized cardiovascular physicians with the region’s most advanced technology and personalized patient care. From groundbreaking research and first-time procedures to exceptional quality outcomes, Oklahoma Heart Institute has earned a reputation as one of the finest tertiary cardiovascular care programs in the country. <ul> <li>American Heart Association Get with the Guidelines Heart Failure Gold Plus</li> <li>American College of Cardiology Chest Pain - MI Registry Gold Performance Achievement Award</li> </ul> About Our Community: Located in northeastern Oklahoma, Tulsa is Oklahoma's second-largest city, beautifully situated on the Arkansas River. Home to the University of Tulsa and a population of more than 404,000, residents enjoy a thriving outdoor recreation hub, coupled with a safe metropolitan experience featuring fun eateries in addition to amazing arts and cultural offerings. 122 mi NE of Oklahoma City]]&gt;

Utica Park Clinic

Start in 2025: 1st Assist, Vein Harvesting CVT Surgery PA at the Oklahoma Heart Institute

Job Description:Pay: $13.50/hrJoin our Elara Caring family and become a superhero of care! We're on a mission to keep people in their homes safely, one client at a time. Why Choose Elara Caring? <ul><li>We've got an awesome team environment where everyone supports each other. </li></ul><ul><li>Daily Pay Available! Work today, get paid tomorrow. </li></ul><ul><li>Need a flexible schedule? We've got you covered. </li></ul><ul><li>Paid travel time between assignments Yes, please! </li></ul><ul><li>Paid orientation and training, plus hundreds of free online classes available to support anything you may need. </li></ul><ul><li>Ready to climb the career ladder? We've got opportunities for advancement waiting for you! </li></ul><ul><li>Medical, dental, and vision benefits, plus a 401K match. </li></ul>What do you need to bring to the table? <ul><li>A big heart and a passion for helping people with tasks like bathing, housekeeping, and meal prep. </li></ul><ul><li>Reliable transportation to zoom to your clients' homes and spread joy. </li></ul><ul><li>You might need to do some occasional heavy lifting (up to 50 pounds) </li></ul> #ElaraPCSWe value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to <a href="mailto:recruiting@elara.com" target="_blank">recruiting@elara.com</a>. Click below for a glimpse into the day in the life of an Elara Caregiver!

Elara Caring

Caregiver PCA Daily Pay Available

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a day shift, full-time, Day Surgery Registered Nurse (RN) Nurse Manager in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Hillcrest Hospital South is a full-service 180-bed hospital providing a wide range of inpatient and outpatient services using state-of-the-art technology in a friendly community setting. Consistent performance has helped the hospital be nationally recognized for patient safety. </li></ul> Responsibilities The nurse manager will promote the mission and values of the organization and be an active advocate of providing quality patient care, excellent customer service and efficient health care. As a member of the management team, the nurse manager will be involved in system planning, budgeting, manpower planning and program development in order to deliver efficient, effective and quality patient care. Qualifications Job Requirements: <ul> <li>Graduate from an accredited school of nursing. Bachelor’s Degree.</li> <li>Must obtain and maintain a current certification in CPR. ACLS &amp; PALS must be obtained within 6 months of hire.</li> <li>Must possess a current Oklahoma License as a Registered Nurse.</li> </ul> Preferred Job Requirements: <ul><li>Minimum of 3-5 years’ clinical nursing experience in area of specialty.</li></ul>

Nursing Manager Day Surgery

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview You may be eligible for a sign-on bonus of up to $11,000. You may also be eligible for relocation assistance. Join our team as a night shift, full-time, Intensive Care Unit (ICU) Registered Nurse (RN) in Tulsa, OK. Why Join US? <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li>Make Healthcare Better: We use advanced technology to support our team and enhance patient care.</li> </ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities <ul> <li>Accountable for assessing, planning, implementing, evaluating and documenting care activities in accordance with HHS standards in order to deliver efficient, effective and quality patient care.</li> <li>Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on the assigned unit.</li> <li>Must demonstrate knowledge of the principles of growth and development over the life span, possess the ability to assess data reflective of the patient’s status, interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs.</li> <li>Plan for the provision of patient care including the development, modification and implementation of the plan of care in accordance with HHS standards in order to deliver efficient, effective and quality patient care as described in the Patient Care policies and procedures.</li> <li>Expected to adhere to and abide by the rules and regulations set forth by the Oklahoma Nursing Practice Act.</li> </ul> Qualifications Job Requirements: <ul> <li>2 year Associate Degree, ADN</li> <li>RN License for OK</li> <li>Current BLS certification</li> </ul>

Hillcrest Medical Center

Registered Nurse / RN ICU

<h2>Job Description</h2>We are seeking a dynamic and visionary leader to join our team as Director, AI Sales to lead the success of our ambitious specialist AI sales team in North America. In this pivotal role, you will own the North America AI Sales team, driving the success of ambitious targets and harnessing groundbreaking technology to redefine engagement with our customers. This role requires expertise in AI solutions and demonstrated leadership in building high-performance, technical sales teams. Experience within overlay sales is a huge bonus.This is an unique opportunity to lead our fastest growing product category, across our #1 market. You will lead our specialist AI sales team in honing their value-sales methodology and deepening alignment with their territories - accelerating AI penetration into our customer base and fundamentally transform CX delivery at the world's leading brands. With so much of the company’s bookings set to be delivered by AI in 2025, this is a rare opportunity to be at the forefront of the revenue and adoption strategy of the most disruptive technology of our decade.Key responsibilities<ul> <li>Reporting to the Global AI GTM leader, you'll form part of the GTM leadership of the AI Center of Excellence (COE) and collaborate closely with regional sales and success peers to deliver ambitious AI revenue targets.</li> <li>Take full ownership of North America AI sales target and proactively work towards meeting and exceeding it. Collaborate closely with the core sales team to develop and execute strategic plans to drive revenue growth from both existing Zendesk accounts and new business pursuits. </li> <li>Hire, coach, lead, motivate and inspire a team of 8 AI Sales Specialists. Attract, mentor, and develop top talent while encouraging a culture of achievement and accountability.</li> <li>Partner with core sales and success teams in North America to identify target accounts for AI and drive a successful demand generation plays to exceed pipeline targets.</li> <li>Build and nurture strong relationships with customers, understanding their business challenges and leveraging a value-based selling methodology to align the Zendesk AI portfolio to their goals.</li> <li>Collaborate closely with the COE AI Success team to proactively identify expansion/cross-sell opportunities through the addition of volume, higher automation rates, and/or new products.</li> <li>Support the construction of commercial modelling, provide expert guidance on a customers AI usage requirements and forecasted automation rate to ensure AI potential is maximised, whilst remaining aligned to customers requirements.</li> <li>Report on key top-of-funnel metrics / KPIs, adding to the accuracy of overall business forecasting and planning. Implement standard processes for forecasting, deal progression, and pipeline management using Salesforce CRM.</li> <li>Establish meticulous operational cadence within your team driving forecast accuracy with a keen view on deal progression, sales stage verification, and pipeline coverage.</li> <li>Participate and lead in customer and prospect meetings, maintaining key relationships with clients as well as services and technology partners.</li> <li>Collaborate closely with the product development team to continually innovate and enhance Zendesk’s AI solutions to meet evolving customer requirements and expectations. Provide valuable feedback from customer interactions to inform continuous product enhancements.</li> </ul>What you'll bring to the role<ul> <li>Consistent track record in leading and scaling high-performance sales teams in a fast-growth environment with a focus on hiring, retaining and developing talent.</li> <li>Demonstrated ability to exceed sales goals within the context of technical sales and SaaS.</li> <li>In-depth knowledge of AI technologies and their practical application to enhance both customer and agent experiences in CX</li> <li>Strong executive presence and experience in building long-term relationships with senior customers.</li> <li>Outstanding communication and negotiation skills honed through your experience. </li> <li>Experience as a quota carrying sales professional</li> <li>Experience in a similar specialist or overlay function is a bonus</li> </ul>The US annualized OTE (On Target Earnings) range for this position is $304,000.00-$456,000.00 with a pay mix of 60/40 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

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