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<h2>Overview</h2> Locations: US Remote, United States of America Manager, B2B Customer Success - Capital One Software - (Remote) At Capital One, we’re building a leading information-based technology company. We think big and do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we have been innovating relentlessly ever since. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one. Our innovations impact tens of millions of consumers but we have the passion and heart of a small startup. We intend to disrupt the technology market with the software tools that we built to power our own successful digital transformation. We are seeking a customer-centric, energetic, and highly-motivated individual to join our Customer Success Team as a Customer Success Manager (CSM). The Customer Success team will provide an effective model for onboarding, supporting and building valuable relationships with business customers as they adopt our technology products. You are entrepreneurial by nature, completely comfortable working with diverse cross-functional teams, and talented at helping customers align technical and business outcomes. We look for people who obsess over removing friction from the overall customer experience and thrive in an entrepreneurial environment driven by bold ideas, collaboration and creativity. Key responsibilities include <ul> <li>Cultivating trust and building relationships with business customers. </li> <li>Helping customers identify, document, measure, and achieve their desired business outcomes.</li> <li>Creating Customer Success plans and conducting periodic business reviews and check-ins with customers to ensure business success and to align on ways to drive more value together</li> <li>Effectively advocating and representing the voice of business customers to influence organizational objectives, product roadmaps and the overall customer experience.</li> <li>Managing customer activity, identifying risk and growth opportunities, and partnering with internal teams to mitigate risks or close opportunities.</li> <li>Delivering regular business reports that provide qualitative and quantitative descriptions of business performance.</li> <li>Managing key processes including FAQ analysis, support case reviews, and customer feedback analysis.</li> <li>Developing and maintaining technical support procedures and policies.</li> <li>Serving as a knowledge resource and escalation point for coworkers and customers.</li> <li>Building credibility and trust within the team and with our business customers and stakeholders.</li> <li>Work together with a team of Customer Success Engineers and Customer Success Managers to achieve organizational objectives including the attainment of targets for customer satisfaction, service delivery, adoption, and renewal. </li> </ul> Basic qualifications <ul> <li>Bachelor's Degree or military experience</li> <li>At least 3 years experience in a customer-facing role in an organizational or entrepreneurial context</li> <li>At least 2 years experience working with cross-functional teams</li> </ul> Preferred qualifications <ul> <li>Master’s degree in business, business management or other related field.</li> <li>5+ years experience developing, marketing, selling, or supporting a client-facing technical product or service at scale.</li> <li>2+ years experience working with senior and executive level customer contacts.</li> <li>Strong written and oral communication skills.</li> <li>Demonstrable analytical thinking &amp; business insight.</li> <li>Demonstrated ability for relationship building and management</li> <li>AWS Certified Cloud Practitioner</li> <li>Snowflake Certified SnowPro Core</li> </ul> At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $138,500 - $158,000 for Manager, B2B Customer Success; $168,700 $192,600 for Senior Manager, B2B Customer Success Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the<a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a> Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Manager, B2B Customer Success - Capital One Software - (Remote)

<a href="https://amperity.com/company" target="_blank">Amperity</a> is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our<a href="https://amperity.com/blog/amperitys-commitment-to-diversity-equality-and-inclusion-2021-progress" target="_blank"> commitment to diversity, equity, and inclusion</a>. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of<a href="https://amperity.com/customers" target="_blank"> leading brands</a> make sense of massive amounts of transactional and engagement data so that they can understand their customers and provide experiences that delight while boosting revenue and moving the business metrics that matter. Come help us make it happen! <h3>The Role</h3> Amperity’s Growth Marketing team is searching for a dynamic Senior Growth Campaigns Marketing Manager to own and execute integrated top of funnel omni-channel campaigns. This individual will spearhead digital campaign plans to capture demand and drive brand awareness for technical decision makers. This is an exciting opportunity to join our team and influence the go-to-market campaign strategy to attract, engage, and acquire high-value customers that convert to pipeline. If you love incorporating data driven insights, benchmarks and modern campaign best practices into your vision, read on to learn how this role can make a lasting impact across the broader revenue organization. <h3>Interesting Problems</h3> <ul> <li>Build top of funnel campaigns and strategy aligned to our go-to-market; including owning budget, KPIs, funnel conversion reporting, and digital channel activation.</li> <li>Regularly administrate, monitor, and optimize paid platforms (Google, Linkedin, TikTok, Bing, Youtube, Reddit, Podcasts) including pacing, bidding management, keyword strategy, budget and in-platform campaign development to increase ROAS. </li> <li>Map out the buyer’s journey to discoverability of Amperity to attract, engage, nurture, and convert leads across multiple campaign touchpoints and integrated channels.</li> <li>Build a segmentation strategy to capture attention of key personas who educate through self discovery, thought leadership, influencers, and community-led forums. </li> <li>Experiment and test ways to improve reach, capture demand and optimize inbound for the most cost-effective return on investment across paid and organic channels.</li> <li>Drive qualified pipeline across web, email, nurture, paid search, social media, display advertisements, and remarketing for timely sales follow-up of qualified leads.</li> <li>Explore new opportunities of investment to assist in scaling our customer acquisition lifecycle efforts and fuel growth with technical audience segments.</li> <li>Collaborate cross-functionally with marketing, product, revops, creative and sales teams to thoughtfully scale acquisition efforts and evangelize campaign learnings.</li> <li>Evaluate channel conversion, cost and engagement metrics, providing regular recommendations for continuous improvement and campaign optimizations.</li> <li>Manage paid search and social media campaign strategy; from managing budget, audience development, creative tests, landing page optimizations, backlinks, email.</li> <li>Deliver experiments to test messaging across customer acquisition tactics for B2B companies with long buying cycles. </li> </ul> <h3>About You</h3> <ul> <li>8 years experience operating in a digital marketing or demand gen campaigns role, preferably in the B2B tech space, or at a relevant startup.</li> <li>6 years developing integrated, multi-channel digital campaigns to capture demand and convert pipeline to revenue across the lead lifecycle and buying journey.</li> <li>Background marketing to technical audiences (developer, IT, data scientist, engineer). Also, knowledge of the Data cloud space would be a plus, but not required.</li> <li>Proven success testing, optimizing, managing SEO and paid social campaigns with an emphasis on building reports to show insights on cost, conversions and engagement.</li> <li>Consistent track record reporting on lead-gen and brand awareness media mix.</li> <li>Ability to work in a fast-paced environment that embraces continuous innovation.</li> <li>Comfortable presenting to senior management regular and ad-hoc campaign reporting by platform, channel, and user journey touchpoints metrics.</li> <li>Data oriented, highly analytical, and base decision making on performance.</li> <li>Basic understanding building email workflows within marketing automation platforms like Marketo and creating Salesforce reports for campaign conversions.</li> <li>Bachelor’s degree, preferably in Marketing or Business related equivalent</li> <li>Executed demand campaigns and A/B tests to measure content and messaging receptiveness, audience engagement, and overall KPI performance</li> <li>Build an influencer marketing program that engaged a roster of industry influencers in thought leadership, social media, content, developer communities, product launches. </li> </ul> <h3>Remote Available</h3> Amperity has offices in Seattle and NYC. We are also currently hiring in CA, CO, FL, GA, IL, IN, MA, MN, NJ, NY, OH, OR, TX, WA. <h3>Compensation</h3> Base Salary: $146,000 - $200,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training. Cash Incentives: Cash incentives are also available. Stock Options: The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position. <h3>Benefits</h3> We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our<a href="https://drive.google.com/file/d/1Jd5O27HxNE1AbAQu8jeQyC7aR1vWQHud/view" target="_blank"> US Benefits &amp; Perks Guide</a>. Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Amperity

Senior Growth Campaigns Marketing Manager

Req ID: 75605 Location: Tulsa -TUL Areas of Interest: Tax; Accounting Pay Transparency Salary Range: Not Available Application Deadline: 11/03/2024 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> BOK Financial focuses on building long-term client relationships by hiring top talent and fostering a culture of innovation, growth, and teamwork. The company is dedicated to high standards and excellence, creating a dynamic environment for employee success. This role involves managing and analyzing tax information for various tax returns, maintaining tax reporting software, and reviewing financial statements. <h2>Job Description</h2> The Senior Accountant, Corporate Tax assembles, maintains, and analyzes as well as reviews domestic and/or international tax information used in the preparation of municipal, state, and federal tax returns for BOKF and its affiliates, which may include primary and review responsibility for maintenance of tax reporting software and internal and external financial statements. <h2>Team Culture</h2> BOK Financial fosters a collaborative, goal-oriented culture where employees follow established standards, receive support from accessible managers, and engage in mentorship. The company values accuracy, initiative, and community involvement, offering an exciting opportunity for growth and teamwork. <h2>How You'll Spend Your Time</h2> <ul> <li>You will oversee the preparation, maintenance, and initial review of tax records and information for federal and state income tax returns, franchise tax returns, and estimates.</li> <li>You will research and review various tax issues, including state and local income taxes, and assist in implementing procedures for timely state return preparation.</li> <li>You will manage information reporting compliance, including 1099 compliance, IRS filing requirements, and documentation of compliance procedures.</li> <li>You will prepare and review monthly tax accruals, general ledger accounts, tax account reconciliations, and assist with quarterly call reports, and maintain annual cash payment schedules.</li> <li>You will provide support and technical assistance to various areas of the Bank, addressing questions related to fixed assets, charge-offs, escheatment, and state and local tax issues.</li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of a Bachelor's Degree in Accounting or a Bachelor's Degree with 30+ hours of accounting and 3-4 years work related experience or 9-10 years equivalent work related experience. <ul> <li>Extensive knowledge and understanding of municipal, state, and federal income tax laws and regulations</li> <li>Thorough knowledge and understanding of prevailing GAAP/RAP </li> <li>Strong organizational skills and the ability to work as a team to meet strict deadlines </li> <li>Strong analytical, coping, and problem solving skills</li> <li>Excellent microcomputer application and spreadsheet software skills</li> <li>Good interpersonal, verbal, and written communication skills</li> <li>Good supervisory skills</li> </ul> BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Senior Accountant, Corporate Tax

<a href="#">Apply</a> Description Status: Full-Time About the Organization Tulsa For You and Me: a collection of talent and economic development programs building a vibrant and inclusive city through a booming economic landscape for Tulsa. Operated under the stewardship of the George Kaiser Family Foundation (GKFF®), affiliated programs include nationally recognized and innovative organizations like Tulsa Remote, Tulsa Innovation Labs, inTulsa, Build In Tulsa, Atlas School, Campus Tulsa, and Tulsa Service Year, among others. Our North Star goal is both ambitious and clear: to attract and build 20,000 jobs in high-growth industry clusters by the year 2033. A cornerstone of this mission is our commitment to ensuring that at least one-third of these opportunities are accessible to Tulsans from historically underrepresented communities. This is an extension of our broader vision for a more equitable, innovative, and vibrant Tulsa, where a strong state of economic health provides the basis for equal opportunity. The Integrated Strategies group is composed of several expert teams dedicated to fostering cross-program collaboration, driving operational excellence, and equipping Tulsa for You programs with the tools, insights, and best practices to drive tangible results. The Integrated Strategies group includes teams focused on Technology, Research &amp; Analytics, Marketing, and Operations. Join our high-impact team, where your work will have a lasting impact on the Tulsa community and its future. Position Summary This position is a part of the Integrated Strategies - Operations team, which sits under the inTulsa LLC, but supports all talent and economic development programs. The role will report to the Manager of Office and Integrated Operations. Tulsa For You and Me seeks an Office Coordinator, responsible for ensuring the smooth operation of the office by managing administrative tasks, coordinating office activities, and providing support to staff. This role involves a variety of tasks including scheduling meetings, managing office supplies, handling correspondence, and supporting office operations. The ideal candidate is highly organized, detail-oriented, and possesses excellent communication skills. Requirements Key Responsibilities: <ul> <li>Oversee day-to-day office activities, including security procedures such as disarming and arming the building, managing office access, and serving as the primary point of contact for immediate tenant and visitor needs.</li> <li>Oversee employee, guest and visitor experience, ensuring a welcoming environment, providing necessary information, and guiding them to appropriate locations within the office.</li> <li>Ensure the office environment is clean, organized, and well-maintained by liaising with building management and service providers, and maintaining relationships and maintenance requests with vendors (housekeeping, technicians, mail service, etc).</li> <li> Manage the inventory of office supplies, ensure timely ordering and stocking, timely payment of office vendors, and running errands as needed.</li> <li>Assist with organizing and coordinating office events, meetings, and activities, including event setup and tear down when necessary.</li> <li>Support internal and external communications for the office, including answering and directing phone calls, emails, and other correspondence, and maintaining office records, databases, and filing systems.</li> <li>Support office technology needs by submitting tickets, communicating with tech vendors, and assisting with the use of office equipment.</li> <li>Other duties as assigned.</li> </ul> KNOWLEDGE EXPERIENCE AND SKILL REQUIREMENTS: Education &amp; Experience: <ul> <li>High school diploma or equivalent; associate or bachelor’s degree preferred.</li> <li>Proven experience in an administrative or office coordination role.</li> </ul> Skills &amp; Abilities: <ul> <li> Proficiency in Google Suite (Word, Excel, PowerPoint, Outlook).</li> <li>Excellent organizational and time-management skills.</li> <li>Strong written and verbal communication skills.</li> <li>Ability to multitask and prioritize tasks effectively.</li> <li>Detail-oriented with a proactive approach to problem-solving.</li> <li>Ability to work independently and as part of a team.</li> <li>Customer service-minded, with a strong desire to work with partners to provide responsive, respectful service.</li> <li>Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information with discretion.</li> </ul> Physical Requirements: <ul> <li>Must be able to lift and carry up to 25lbs., for lifting supplies and materials, as needed</li> <li>Position continually requires the ability to talk and hear both in person and over the phone.</li> <li>Visual acuity; ability to operate equipment, read, and use a keyboard.</li> <li>Position requires sitting, or standing, and working with a computer for extended periods of time.</li> </ul> Work Schedule and Location Requirements: <ul> <li>This is an in-office position in Tulsa, Oklahoma.</li> <li>This position operates full-time, Monday - Friday from 8:00 AM to 5:00 PM.</li> <li>Ability to occasionally work hours outside of 8:00 AM to 5:00 PM for events.</li> <li>Occasional need to utilize personal transportation, must maintain valid driver’s license and auto insurance.</li> </ul> Benefits and Compensation: As part of our overall compensation package, we offer work/life flexibility, comprehensive health benefits, paid time off, and generous retirements contributions designed to support you and your family. Details: <ul> <li>100% employer paid medical, dental, and long-term disability for full-time employees only. Option to add vision and dependents.</li> <li>401K employee and employer contributions</li> <li>Paid time off to support you while you are out of the office.</li> <li>Paid holidays so our employees can spend time with those they care about.</li> <li>Employer paid AD&amp;D life insurance, with employee option to add supplemental life insurance.</li> </ul> Salary Description $26.00 - $28.00 / hour

Build in Tulsa

Office Coordinator

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. About the Team: We are looking for an experienced backend engineer to join our New user Vertical team within our Platform Product Group. The mission of the Platform Product Group is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. The New user vertical team at Coinbase has a critical responsibility to build 0-1 product platforms for onboarding a new set of use cases such as Family Trusts, Joint accounts, Small businesses and Business banking for SMB customers. What you’ll be doing (ie. job duties): <ul> <li>Build new services to meet critical product and business needs using Golang.</li> <li>Architect and design scalable systems to solve novel problems with industry best practices.</li> <li>Articulate a long term vision for maintaining and scaling our backend systems and the teams running them.</li> <li>Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter.</li> <li>Be a technical lead and a subject matter expert in this space.</li> <li>Write high quality, well tested code to meet the needs of your customers.</li> </ul> What we look for in you: <ul> <li>You have at least 5 years of experience in software engineering.</li> <li>You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture.</li> <li>You write high quality, well tested code to meet the needs of your customers.</li> <li>You’re passionate about building an open financial system that brings the world together.</li> <li>You have leadership skills for developing other engineers</li> </ul> Nice to haves: <ul> <li>You have gone through a rapid growth in your company (from startup to mid-size).</li> <li>You have experience with Blockchain technology (such as Bitcoin, Ethereum etc..)</li> <li>You have experience decomposing a large monolith into microservices.</li> <li>You’ve worked with Golang, Ruby, Docker, Rails, Postgres, MongoDB or DynamoDB.</li> <li>You’ve built financial, high reliability or security systems.</li> </ul> Job #: GPBE05US Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $180,625—$212,000 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Software Engineer, Backend - Platform (New User Verticals)

<h2>About the team</h2>The Zillow Group’s Search &amp; Conversational AI team helps millions of people search and find the home of their dreams. This team uses AI to help customers express their search queries in natural language and easily navigate to the results to find homes of their dreams. This team drives innovation by providing an engaging, personalized search experience to our customers using ML models and data updated in near real-time. This is a lean, customer-focused team comprising scientists and engineers, working together to deliver a delightful customer experience. We strongly believe in accountability, collaboration, and transparency. The team is also building scalable solutions for a state-of-the-art context-aware conversational AI system to help customers navigate their complex real estate journey. Recently, this team launched Natural Language Search, a first in the real estate industry to transform the way users search for their home. This goes beyond standard filter-based search to enable users to search using queries like “waterfront homes in seattle”. The team is in the process of launching the first consumer facing conversational assistant for consumers of Zillow.<h2>About the role</h2>Zillow is looking for a Senior Applied Scientist to join the Search &amp; Conversational AI team. This is a high-impact position that shapes the future of search in the real-estate domain by influencing multiple Zillow Group brands, including Zillow, Trulia and StreetEasy. They will be hands-on in prototyping ideas, conducting analyses, and evaluating and deploying models to Zillow's highly scalable infrastructure platforms. Zillow powers hundreds of millions of searches daily that are personalized for its customers. They will deliver project through various stages of development lifecycle, such as data analysis, hypothesis framing, algorithm development, offline validation, AB testing, and in-production support. As an Applied Scientist in the Search team, you will: <ul> <li>Leverage customer data to construct ranking models that deliver a personalized search &amp; conversational experience</li> <li>Use vector embeddings search and information retrieval techniques to find relevant data</li> <li>Create an immersive user experience by utilizing language models to comprehend and guide customer queries</li> <li>Scale systems to handle 1 billion searches per day and be highly performant</li> <li>Build task-oriented conversational experiences using retrieval augment generation (RAG) over LLMs</li> <li>Manage cost vs performance tradeoffs and make the systems operationally efficient</li> <li>Mentor other scientists and engineers to architect using the right models and tools</li> <li>Share your knowledge and effectively communicate your ideas to both technical and non-technical audiences</li> <li>Be the focal point for science projects, coordinating deliverables, writing papers, modeling, authoring designs, and creating science plans</li> <li>Keep up with the latest advancements in LLMs, Personalized Ranking/Recommender systems, Conversational AI systems to iterate, experiment, and bring the right toolkits </li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $158,200.00 - $252,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2>As an Applied Scientist, you are a roll-up-the-sleeves and get-it-done researcher in machine learning with an understanding of natural language processing fundamentals. We are looking for someone who has:<ul> <li>A Ph.D. or another advanced degree in Computer Science with Machine Learning and Natural Language Processing</li> <li>5+ years of hands-on experience building ML/AI systems for search, ranking, or recommender system</li> <li>Fluency in building fine-tuned language models for solving domain-specific problems</li> <li>Expertise in machine learning tools and packages like Python, Numpy, Pandas, Scikit-learn, SciPy, PyTorch, Tensorflow, etc.</li> <li>Knowledge in state-of-the-art methods but has experience developing unique and original models to solve complex problems</li> <li>Knowledge about applied research for using LLMs as agents</li> <li>Familiarity with different Transformer based architectures and their applications</li> <li>Experience in conversational AI building dialog systems for question-answering, or other business functions, is nice to have</li> <li>Experience deploying highly scalable, business-critical ML models in production</li> <li>Been keeping up with industry trends, recent advancements, and best practices </li> <li>Prior experience with responsible AI development, tuning models for ethical / fairness considerations is nice to have</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Senior Applied Scientist

<h1>Senior Solutions Engineer (Pre-Sales Engineer)</h1> <a href="https://careers-americas.icims.com/jobs/15579/senior-solutions-engineer-%28pre-sales-engineer%29/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian is looking for a Pre-Sales Solutions Engineer for our enterprise business that’s passionate about being a product expert in the sales cycle, solving our enterprise customer’s hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on! <h4>In This Job, You Will:</h4> <ul> <li>partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory</li> <li>participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be</li> <li>probe for and identify additional opportunities for cross-product/solution expansion</li> <li>investigate, discover, and assess client pain points</li> </ul> <ul> <li>Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working</li> <li>have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams</li> <li>Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio</li> <li>Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision</li> </ul> <ul> <li>Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together</li> <li>Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management</li> <li>Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress</li> </ul> <h4>About You:</h4> We’re looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organization. On paper, you have 5+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. If you’re looking to be a cog in the system, this job isn’t for you. You’ve got a customer-centric mindset, with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs. You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful. <h4>More about our team</h4> You’ll be working alongside a globally distributed SE team, speaking with Global 2000 companies every day, and collaborating closely with our sales teams to provide an enterprise experience to our customers. We're a get s#!% done distributed team, built on Atlassian's core values. If this sounds like how you want to work, then we’re excited at the opportunity to have you join the team and help our company grow and change for the better. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $169,000 USD - $202,800 USD Zone B: $152,000 - USD $182,400 USD Zone C: $140,000 - USD $168,000 USD This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15579/senior-solutions-engineer-%28pre-sales-engineer%29/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Senior Solutions Engineer (Pre-Sales Engineer)

<h1>Site Reliability Engineer</h1> <a href="https://careers-americas.icims.com/jobs/15773/site-reliability-engineer/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. We are looking for an engineer who is passionate about scaling cloud services to join our growing SRE team. The SRE team owns the caching infrastructure, tooling, and automation that support Atlassian’s suite of Cloud products. We'd love it if you had an understanding of modern cloud infrastructure, programming expertise, operational experience and a desire to change the status quo. We're looking for an engineer who can analyze and help improve our services and processes to get us to an even higher level of reliability, performance, scalability, and cost efficiency. <h4>On your first day, we'll expect you to have:</h4> <ul> <li>1+ years experience operating high-availability, fault-tolerant, scalable, distributed software in production: building monitoring into your code, tweaking dashboards, defining alerts, writing runbooks, etc.</li> <li>1+ years of hands-on experience with public cloud offerings (AWS components like EC2, CloudFormation, RDS / Aurora, Caches, SQS - or equivalents, e.g. in GCP / Azure).</li> <li>Familiarity with Unix / Linux operating systems.</li> <li>Great emphasis to debug, improve code, and automate routine tasks.</li> <li>Backend engineering experience in one or more prominent languages such as Java, Go or Python.</li> <li>Strong communication skills in written and verbal forms, and an ability to communicate complex technical issues to a range of technical and non-technical audiences (management, peers, clients)</li> </ul> <h4>It would be great, but not mandatory if you had:</h4> <ul> <li>Experience implementing caching solutions, strategies, and best practices.</li> <li>Experience in microservice architecture.</li> <li>Experience building web-services and clients using REST/GraphQL.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $140,600 - $187,400 Zone B: $126,500 - $168,700 Zone C: $116,700 - $155,600 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15773/site-reliability-engineer/job?mode=apply" target="_blank">Apply for this job</a>

Site Reliability Engineer

Overview This is a remote role that may only be hired in the following location(s): AZ, NC, NJ or TX Site Reliability Engineering (SRE) at First Citizens combines software and systems engineering to build and manage First Citizens Bank’s most critical applications, ensuring they run reliably, efficiently, and at scale. As the leader of the SRE team, you will be the at the forefront of setting the vision and amplifying the culture of SRE to the rest of the organization. Responsibilities <ul> <li>Lead a highly talented team that owns the availability, performance and reliability of customer-facing systems</li> <li>Build the roadmap, mission, and strategy for Site Reliability Engineering, supported with clear goals and KPIs</li> <li>Own SRE processes for SRE Engagement, SLO Management, Observability, Incident Management and other SRE concerns</li> <li>Establish strong relationships across engineering, operations, support, and product teams to enable Site Reliability efforts and focus</li> <li>Communicate vision and strategy to executive leaders across the Bank to build support, consensus, and advocacy for the practice</li> </ul> Qualifications Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering Preferred Qualifications <ul> <li>6+ years of experience in Software Engineering and/or Site Reliability Engineering background </li> <li>4+ years of experience implementing / following SRE practices</li> <li>4+ years of experience leading SRE teams</li> <li>Experience with application modernization technologies including Kubernetes, Serverless, Automation, Observability and Developer Operations.</li> <li>Understand performance and availability requirements and have experience working with Software Engineering teams to define deployment, configuration and monitoring requirements </li> <li>Excellent written and verbal communication skills</li> <li>Ability to create meaningful metrics and alerting for service health monitoring</li> <li>Proficiency driving Root Cause Analyses to meaningful improvements</li> <li>Leading troubleshooting efforts with production/non-production systems</li> <li>Excellent problem-solving and communication skills and a sense of ownership.</li> <li>Experience working within a Large Financial Institution (or similarly complex environment)</li> </ul> First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

SVB Financial Group

Senior Manager IT - SRE

<h1>Senior Site Reliability Engineer</h1> <a href="https://careers-americas.icims.com/jobs/15896/senior-site-reliability-engineer/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. We are looking for a Senior engineer who is passionate about scaling Cloud services to join our growing SRE team. The SRE team owns the Caching infrastructure, tooling and automation that supports Atlassian’s suite of Cloud products. The ideal candidate is a technical leader who is aware of current industry trends (particularly those related to reliability). You have experience mentoring and growing team members and love to share your knowledge with others. We'd love it if you brought a deep understanding of modern Cloud infrastructure, programming expertise, operational experience and a desire to change the status quo. We're looking for an engineer who can analyze and help improve our services and processes to get us to an even higher level of reliability, performance, scalability, and cost efficiency. <h4>On your first day, we'll expect you to have:</h4> <ul> <li>3+ years experience operating high-availability, fault-tolerant, scalable, distributed software in production: building monitoring, tweaking dashboards, defining alerts, writing runbooks, etc.</li> <li>3+ years of hands on experience with public cloud offerings (AWS components like EC2, CloudFormation, RDS / Aurora, Caches, SQS - or equivalents, e.g. in GCP / Azure).</li> <li>Familiarity with Unix / Linux operating systems.</li> <li>Strong emphasis to debug, improve code, and automate routine tasks.</li> <li>Strong backend engineering experience in one or more prominent languages such as Java, Go or Python.</li> <li>Excellent communication skills in written and verbal forms, and an ability to communicate complex technical issues to a range of technical and non-technical audiences (management, peers, clients).</li> <li>An ability and desire to mentor and coach engineers.</li> </ul> <h4>It would be great, but not mandatory if you had:</h4> <ul> <li>Expertise in caching solutions, strategies, and best practices.</li> <li>Experience in microservice architecture.</li> <li>Experience building web-services and clients using REST/GraphQL.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $192,400 - $230,900 Zone B: $173,200 - $207,800 Zone C: $159,700 - $191,600 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15896/senior-site-reliability-engineer/job?mode=apply" target="_blank">Apply for this job</a>

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