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<h1>Manager, Sales Systems &amp; Operations</h1> <a href="https://careers-americas.icims.com/jobs/16065/manager%2c-sales-systems-%26-operations/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. The Manager, Sales Systems &amp; Operations is a pivotal role within our Sales Strategy &amp; Operations team at Atlassian. This position involves collaborating with various stakeholders in Sales, Marketing, Customer Success, and other cross-functional teams to comprehend business requirements, prioritize tasks, and assist in project/program execution. The Manager is responsible for providing comprehensive support throughout the project lifecycle, from gathering requirements to post-release maintenance. The role also involves overseeing the day-to-day operations of sales systems, addressing field sales inquiries, and ensuring the smooth functioning of sales operations. At Atlassian, we operate in a dynamic, rapidly evolving, high-growth environment, and the Sales Systems &amp; Operations team plays a crucial role in supporting this growth. We are seeking a proactive leader to manage the team and contribute to the ongoing development of our enterprise sales model. Key Responsibilities: <ul> <li>Collaborate with business stakeholders and Sales leadership to understand business objectives, needs, and priorities, and develop a roadmap of projects aligned with these goals.</li> <li>Drive initiatives that enhance and streamline pre-sales &amp; quote-to-cash processes.</li> <li>Support the New Product Introduction (NPI) process, including M&amp;A projects, to ensure the successful integration of new offerings across lead-to-cash and support processes.</li> <li>Manage end-to-end project/program execution for CRM and related sales-systems initiatives. As a hands-on leader, oversee a team of business analysts and product owners to support prioritized projects. Ensure that project value is quantified, success metrics are defined, and requirements are clearly understood.</li> <li>Evaluate the business impact of projects, determine necessary investments, and prioritize initiatives to maximize returns.</li> <li>Collaborate with technology teams to design optimal solutions and take ultimate responsibility for project delivery within the portfolio, including change management and enablement activities for field teams.</li> <li>Work closely with sales teams to identify opportunities for workflow enhancements and optimize their unique seller experiences.</li> <li>Act as a trusted advisor to the business, offering guidance to the sales organization on best practices.</li> <li>Provide mentorship, guidance, and growth opportunities for team members, fostering a collaborative and high-performing team culture.</li> </ul> Required Skills: <ul> <li>Minimum of 5 years of experience in leadership roles in Sales/Business Operations or similar consulting roles, preferably within a high-growth tech company, with exposure to managing enterprise-level projects.</li> <li>At least 4 years of hands-on experience managing a Salesforce environment/team in a B2B, high-tech domain. Experience in SaaS software sales is beneficial.</li> <li>Minimum 3 years of experience in a people management role.</li> <li>Proficiency in managing programs within a sales, renewals, or customer success organization, from project justification to launch and change management.</li> <li>Familiarity with Sales, Service, and Marketing Clouds, and a solid understanding of modern GTM technologies supporting the customer lifecycle.</li> <li>Experience owning tools like <a href="http://outreach.io/" target="_blank">Outreach.io</a>, LinkedIn Sales Navigator, and other common pre-sales tools.</li> <li>Familiarity with the full sales cycle, with expertise in top of funnel processes &amp; quote-to-cash.</li> <li>Exposure to high-velocity sales models and traditional high-touch enterprise sales motions.</li> <li>Strong negotiation skills to align senior stakeholders on project prioritization.</li> <li>Sound business acumen with a deep understanding of B2B sales processes.</li> <li>Ability to design solutions, simplify complex concepts, and communicate effectively with business counterparts.</li> <li>Proficiency in utilizing data for decision-making and enhancing seller experiences.</li> <li>Expertise in reporting and analytics to drive communication, guidance, and influence.</li> <li>Strong sense of ownership, accountability, and the ability to drive projects to completion.</li> <li>Leadership skills to motivate and build a team of ambitious business analysts.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $150,300 - $200,400 Zone B: $135,300 - $180,400 Zone C: $124,700 - $166,300 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/16065/manager%2c-sales-systems-%26-operations/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Manager, Sales Systems & Operations

At Coinbase, our mission is to<a href="https://blog.coinbase.com/our-mission-strategy-and-culture-18a92a3bb0fa" target="_blank"> increase economic freedom around the world</a>, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a<a href="https://blog.coinbase.com/culture-at-coinbase-f0e1c2a99aff" target="_blank"> culture</a> like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our<a href="https://blog.coinbase.com/coinbase-is-a-mission-focused-company-af882df8804" target="_blank"> mission-focused approach</a> to our work. Most importantly, we seek people who are excited about crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world. Who you are: <ul> <li>You’ve got positive energy. You’re optimistic about the future and determined to get there. </li> <li>You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. </li> <li>You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.</li> <li>You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.</li> <li>You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.</li> <li>You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. </li> </ul> Coinbase is looking for a privacy analyst to support privacy control testing and monitoring. In this role, you will work cross-functionally across Legal, Engineering and Product teams to evaluate control health of all relevant Privacy controls and facilitate remediation What you’ll be doing (ie. job duties): <ul> <li>Conduct design and implementation testing over privacy controls, identify and analyze process gaps, develop remediation recommendations, and track to completion</li> <li>Perform regulatory requirement mapping for control requirement</li> <li>Communicate progress, escalations, and issue resolutions to management and team stakeholders.</li> <li>Create and maintain internal privacy policies, guidelines, and standards including training materials or process documentation.</li> <li>Build strong cross-functional relationships with product and engineering teams </li> <li>Communicate risks/ issues to both technical and non-technical audiences</li> <li>Manage escalations to various levels across functional stakeholders, driving consensus and resolution in an efficient and timely manner.</li> <li>Advocate for internal privacy principles and identify creative ways to embed concepts of privacy by design into operations </li> <li>Uphold business to privacy requirements and ensure continuous program maturity. Ensure timely and, when possible, automated collection of evidence. </li> </ul> What we look for in you (ie. job requirements): <ul> <li>2+ years of Privacy experience</li> <li>2+ years of experience with documenting/managing risks and controls testing/monitoring</li> <li>Privacy expertise- Understanding of privacy directives, GDPR, cookie policy, data privacy impact assessments (DPIA)/ (PIA), records of processing (ROPA) and data subject access rights(DSARs), privacy risks, controls and issue management</li> <li>Strong project management skills with the ability to work independently</li> <li>Demonstrated track record of building partnerships with product, engineering, and business stakeholders.</li> <li>Detail-oriented - excellent analytical and problem-solving skills.</li> <li>Outstanding written and verbal communication skills.</li> <li>Ability to effectively and autonomously accomplish outcomes across cross-functional teams in ambiguous situations with light supervision</li> <li>Ability to multitask, prioritize work, and meet deadlines in a fast paced environment</li> <li>Focus on precision and accuracy, and the drive to clarify ambiguity</li> </ul> Nice to haves: <ul> <li>FinTech experience with an interest in the crypto space</li> <li>Knowledge of SQL, Python, Postgres, MongoDB, Airflow, Looker, and Snowflake or similar technologies</li> <li>BA or BS in a technical field or equivalent experience</li> <li>Prior experience at a Big 4 or consulting experience </li> <li>Privacy certifications e.g. CIPP other relevant certifications</li> <li>Experience mapping common controls across multiple frameworks in a GRC tool</li> </ul> Job #: P61898 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $113,900—$134,000 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Privacy Analyst

<h2>Company Description</h2> We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities and our people make it possible. Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us — and will continue to allow us — to grow. The result? Inspired people, amazing designs, and projects with purpose. <h2>Job Description</h2> Olsson provides multidisciplinary design services for some of the largest and most forward-thinking and desirable companies in the world to work for. The large hyperscale data center campuses we design throughout the U.S. will give you the opportunity to work on some of the largest and most complex engineering-driven projects being built today. Our clients are relationship based and truly value the work we do for them, affording us the opportunity to contribute to society’s technological and connected community through the design of the critical infrastructure that is the foundation of these projects. The Associate Project Manager, manages mid to large sized projects for the team and may assist Senior Project Managers on hyperscale, multi-discipline projects. This position is involved in the full project life cycle and is responsible for ensuring timely completion of projects in accordance with established scope, schedule, and budget. This role leads the successful delivery of projects that provide purposeful, high-quality solutions to successfully solve engineering and design needs. Primary Responsibilities include: <ul> <li>Assembles project teams and assigns individual responsibilities to ensure technical skills, capabilities, and expertise align with project objectives.</li> <li>Creates and communicates project scope, schedule, and budget with the project team, client, and contractors and serves as primary liaison by informing all parties of project progress and challenges.</li> <li>Develops project budgets, reviews costs, and tracks adherence of planned budget to maintain client satisfaction and contribute to the execution and financial success of projects.</li> <li>Secures appropriate resources for all stages of the project, ensuring timely completion of assignments.</li> <li>Recognizes potential risks or additional costs within project plans and implements strategies to minimize impact.</li> <li>Organizes and conducts routine project meetings with the client and project team to establish alignment on project expectations and performance.</li> <li>Documents all project deliverables and maintains records including correspondence, design plans, and other project related files.</li> <li>Develops and maintains strong relationships with clients to secure future work.</li> <li>Coordinates contract negotiations.</li> <li>Mentors staff within the team on project management best practices utilizing Olsson</li> <li>Project Management programs and other project support services resources.</li> <li>Adheres to regulations and enforces safety standards. </li> </ul> You may travel to job sites for observation and attend client meetings. *Olsson currently has one opportunity for an Associate Project Manager to support our Data Center Site Design group. This role offers flexible work options, including remote and hybrid opportunities, to accommodate diverse working preferences and promote work-life balance. Candidates can work hybrid schedules, work remotely, or work out of any Olsson office location in these regions/areas <h2>Qualifications</h2> You are passionate about: <ul> <li>Working collaboratively with others.</li> <li>Having ownership in the work you do.</li> <li>Using your talents to positively affect communities.</li> <li>High-level organization, leadership, and negotiation skills.</li> <li>Excellent client service orientation, communication, and presentation skills.</li> </ul> You bring to the team: <ul> <li>Strong communication skills.</li> <li>Ability to contribute and work well on a team.</li> <li>Bachelor’s degree in engineering, sciences, construction, planning, landscape architecture or a related area preferred. In lieu of a bachelor’s degree, an associate degree with equivalent experience is required.</li> <li>Minimum of eight years of project experience within an applicable field or discipline with increasing responsibility.</li> <li>Proven track record in meeting and exceeding client expectations through project management activities.</li> <li>Solid interpersonal and decision-making skills and the ability to generate innovative and effective solutions to complex problems.</li> </ul> <h2>Additional Information</h2> Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we’re here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it. As an Olsson employee, you’ll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you’ll: <ul> <li>Become an owner in the company after your first year through our Employee Stock Ownership Plan (ESOP)</li> <li>Engage in work that has a positive impact in communities</li> <li>Receive an excellent 401(k) match</li> <li>Participate in a wellness program promoting balanced lifestyles</li> <li>Benefit from a bonus system that rewards performance</li> <li>Have the possibility for flexible work arrangements</li> </ul> Olsson is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status. #LI-LA1 #LI-Remote

Olsson Associates

Associate Civil Project Manager - Data Center

Forvis Mazars

Associate Audit Fall 2026 | Tulsa

Associate Tax Summer 2025 | Tulsa

Associate Tax Winter 2025 | Tulsa

<h1>Global Lead, Software Development Sales Strategy &amp; Performance</h1> <a href="https://careers-americas.icims.com/jobs/16014/global-lead%2c-software-development-sales-strategy-%26-performance/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your future team At Atlassian, our mission is to empower our customers to thrive in the modern, digital economy. With a multi-billion-dollar software business, we serve over 300,000 paying customers and millions of users worldwide. Atlassian powers the collaboration that helps teams accomplish what would otherwise be impossible alone. From space missions and climate change, to bugs in code and remote equipment requests, no task is too large or too small with the right team, the right tools, and the right practices. As we enter the next wave of growth, we aspire to accelerate customer value realization through increasingly connected Atlassian solutions. We are looking for a seasoned strategic leader in Software Development Sales Strategy to join us in delivering profitable Enterprise performance and growth. This individual will understand the market and competitive landscape, shape market distribution strategies from demand gen through post sales for our direct and channel businesses, represent the voice of the customer back to stakeholders in product, co-own long range planning with stakeholders across the business, understand business performance and accelerate outcomes through implementation of measurable initiatives and programs. Join our global team dedicated to propelling Atlassian's success by accelerating the growth of one of our most rapidly expanding solutions! Atlassian’s business was build by and for software developers and - from Jira to the newest offerings in our product suite - continues to be a pillar to drive success for our customers. Despite major gains in cloud computing and AI, software teams across every industry face increased friction getting in the way of their ability to deliver value. The explosion of new cloud services, APIs, distributed teams, frameworks, and more, have created an environment where the rate of complexity is outpacing innovation. To address these challenges, Atlassian empowers organizations to take an end-to-end approach to world-class software development. <ul> <li>Drive Sales &amp; Success strategy (including direct and channel) for our Software Development market, building on deep market and competitive insights, feedback from cross-functional peers and quantitative assessment. You will define clear strategies for what we will and will not do in the face of uncertainty to build a sustainable value proposition in the market.</li> <li>Build and maintain deep cross-functional partnerships across Atlassian, including at the executive level. Co-drive long range planning with Marketing and Product counterparts (and deep input from Sales &amp; Success leadership).</li> <li>Engage with customers and represent the voice of the customer back to product and other stakeholders, including quantitative and qualitative insights. Work with core account teams to innovate when appropriate in the customer journey and engagement models.</li> <li>Monitor business performance and understand key drivers of KPIs across the end-to-end customer journey for Atlassian’s suite of Software Development offerings. Understand P&amp;L performance for individual products as well as solution area overall.</li> <li>Be accountable for strategies to accelerate performance or inject change, identify levers and implement plans. Where necessary, resolve prioritization conflicts with Sales &amp; Success leadership, Marketing and Product.</li> </ul> <ul> <li>15+ years of experience of a combination of general management, corporate development, management consulting / corporate strategy, business development, sales management or an equivalent field</li> <li>A strong track record of owning and delivering qualifiable business impact across the customer journey - from top of funnel through retention and growth</li> <li>Experience developing global pre- and post-sales strategy and coverage models for platform/multi-product SaaS businesses, including direct and channel motions</li> <li>Superlative first principles thinker, able to break down problems, diagnose the root cause(s), and design scalable solutions</li> <li>Analytics skills and the ability to define how best to approach complex problems: You know what questions to ask, what the data says, and what actions to take based on the results </li> <li>Excellent communication skills across the organization and up to executives</li> <li>Track record partnering in fast-paced ambiguous environments: you get that an organization is made up of very different parts with evolving needs. You are a strong influencer of other teams and spearhead cross-team initiatives.</li> <li>Demonstrated expertise and thought leadership within the Software Development market </li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $205,700 - $274,300 Zone B: $185,200 - $246,900 Zone C: $170,800 - $227,700 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/16014/global-lead%2c-software-development-sales-strategy-%26-performance/job?mode=apply" target="_blank">Apply for this job</a>

Global Lead, Software Development Sales Strategy & Performance

<h1>Site Reliability Engineer, Trello</h1> <a href="https://globalcareers-atlassian.icims.com/jobs/15478/site-reliability-engineer%2c-trello/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. As a Site Reliability Engineer at Trello, you’ll work on keeping everything running efficiently as we scale our infrastructure to support our more than 90 million Trello users while maintaining our 99.99% uptime target. The code you write and deploy into production will directly contribute to the scalability and resilience of Trello, and you will directly improve our user’s experience with the product. Key Responsibilities <ul> <li>Comfortable owning the infrastructure and pragmatically solving problems dealing with complex systems.</li> <li>Working with developers to support the latest features that we have in development, like Power-Ups, data pipeline improvements, and scalable microservices.</li> <li>Contributing your insights across the team to help us improve or re-architect existing systems for scale and extensibility.</li> <li>Contributing to new and existing compliance initiatives</li> <li>Participating in an on-call roster (1 week on / ~6 weeks off)</li> </ul> On your first day, you will have expertise in <ul> <li>Engineering microservices and tools across one or more programming languages (e.g. Go, Python)</li> <li>Automation and Infrastructure-as-Code projects and tooling (e.g. Ansible, Puppet, Terraform)</li> <li>Building and maintaining a continuous integration and delivery pipeline (e.g. Bamboo, Bitbucket Pipelines, Github Actions)</li> <li>Observability tools and methodology (e.g. logging, metrics, tracing) for highly available web services</li> <li>Designing and delivering AWS cloud-native infrastructure solutions</li> <li>Incident response and management in on-call rotation</li> <li>Focus on operational maturity and reliability with microservices</li> </ul> It's great, but not required to have: <ul> <li>Experience building and managing large scale, high impact systems on AWS or other cloud infrastructure</li> <li>Experience with large MongoDB cluster deployments</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $140,600 - $187,400 Zone B: $126,500 - $168,700 Zone C: $116,700 - $155,600 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/15478/site-reliability-engineer%2c-trello/job?mode=apply" target="_blank">Apply for this job</a>

Site Reliability Engineer, Trello

<h1>Support Engineer - Jira</h1> <a href="https://careers-apac-atlassian.icims.com/jobs/15757/support-engineer---jira/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Responsibilities <ul> <li>Own, solve complex customer technical issues, using collaboration, troubleshooting best practices, transparency with different teams, maintain updates on the case.</li> <li>Error diagnosis (code review if needed), debugging, validation, and root cause analysis.</li> <li>Enable replication of issues to verify product-related bugs.</li> <li>Contribute to case deflection initiatives, automation, and other digital self-help assets to improve customer/ engineer experience.</li> <li>Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions)</li> <li>Provide technical leadership and mentoring for Support Engineers.</li> <li>Be the primary contact for local escalation management for the expertise acquired within a product domain, and to provide resolution.</li> </ul> Experience <ul> <li>3+ years of experience in Technical Support, Software Services, and system administration for a large end-user community</li> <li>Track record to de-escalate difficult situations with customers, working with executive levels, while working on tickets and mentoring your team.</li> <li>Experience mentoring other support engineers to grow their technical and troubleshooting skills.</li> <li>Have supported customers over email, phone, and screen-shares.</li> <li>Experience working in a high case volume environment</li> <li>Coordinate training for new hires and conducting training using the skill gap analysis.</li> </ul> Must have Skills: <ul> <li>Demonstrated technical competence with database skills, with the expertise to write and update SQL queries with ease.</li> <li>Experience with APIs and REST calls.</li> <li>Usage of Browser dev tools, frontend troubleshooting, and HAR File analysis.</li> <li>Experience working with Splunk searching, monitoring, and analysing machine-generated data via a Web-style interface or similar tools.</li> <li>An understanding of Network terminologies such as DNS, DHCP, Usage of Basic Network troubleshooting commands, SSL, Proxy, Firewalls, and identifying underlying Network issues.</li> <li>Understanding Java-based apps, being able to analyse/troubleshoot Java-based exceptions.</li> <li>Good understanding of OAuth-based authentication and other authentication mechanisms such as SSO/SAML.</li> <li>Familiarity with Cloud technologies</li> </ul> Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-apac-atlassian.icims.com/jobs/15757/support-engineer---jira/job?mode=apply" target="_blank">Apply for this job</a>

Support Engineer - Jira

<h1>Chief of Staff to Head of Data</h1> <a href="https://careers-americas.icims.com/jobs/13645/chief-of-staff-to-head-of-data/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific timezone. We're hiring a Chief of Staff (CoS), aligned to support our Head of Data (~650 data org size) within Atlassian Corporate Engineering. The Chief of Staff (CoS) is a critical individual contributor role that combines strategic leadership and operational excellence to be a trusted advisor and leader for their team, requiring either previous experience in a relevant domain or demonstrated aptitude to advise in a new domain. Chiefs of Staff at Atlassian are expected to impact the organization in the following ways: <ul> <li>Prioritization: ensures the leader(s) are focusing on the most important priorities for the day/week/month, helps create bandwidth by representing leader(s) in key meetings in their stead, keeps leaders accountable for commitments, while helping keep reports accountable for results.</li> <li>Amplifier: amplifies the team by helping the team become more effective and being responsible for executing special projects. Examples can include investigating root causes of departmental challenges and connecting teams to solve them, drafting strategy for growth, scale, or evolution, and leading cross functional initiatives.</li> </ul> What you'll do <ul> <li>Directing strategic business initiatives from development through successful execution under the guidance of senior leadership and department heads.</li> <li>Acting as a liaison with staff, executives, and senior leaders to manage and deliver project updates, proposals, and planning.</li> <li>Supervising daily operations in collaboration with senior managers and department leaders by performing tasks such as generating correspondence, planning, and coordinating departmental activities.</li> <li>Assisting executive team members in determining and prioritizing business strategies based on their schedules.</li> <li>Cultivating relationships with all employees to enhance the efficiency and responsiveness of existing operations while contributing to developing new operational strategies through collaboration on special projects with executives.</li> <li>Serving as a subject-matter expert by handling inquiries, developing action plans, and supporting the preparation and dissemination of communications.</li> <li>Enhancing current processes and streamlining organizational procedures for improved efficiency and productivity.</li> <li>Providing recommendations to department leaders for improving organizational teamwork through consultation services.</li> </ul> Your background <ul> <li>12+ years of relevant professional experience in program and operational management</li> <li>Experience turning a strategy into executable plans and driving high visibility projects</li> <li>An analytic prowess, drive to support decisions with data, and the ability to make data digestible to varied audiences (big data, financial models, etc.)</li> <li>Experience in diagnosing pain points for teams, moving them to good, and going the extra mile to ensure they are great</li> </ul> Compensation At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $186,300 - $248,400 Zone B: $167,700 - $223,600 Zone C: $154,700- $206,200 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. #LI-Remote Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/13645/chief-of-staff-to-head-of-data/job?mode=apply" target="_blank">Apply for this job</a>

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