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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and opportunity clients. Key responsibilities include supporting growth of the profitability of the small business customer base, identifying, developing, and driving results, and acquiring new client opportunities through prospecting, networking, and developing external referral sources. Job expectations include opening core small business accounts while adhering to procedural guidelines. Responsibilities: <ul> <li>Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk</li> <li>Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews</li> <li>Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time</li> <li>Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities</li> <li>Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals</li> <li>Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment</li> <li>Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture</li> </ul> Required Qualifications: <ul> <li>Has proven success in consultative sales in financial services or in business-to-business sales</li> <li>Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers</li> <li>Is passionate about outside sales and enjoys spending time prospecting</li> <li>Wants to enhance existing relationships and exceed sales goals</li> <li>Can analyze financial conditions of clients and industry trends</li> <li>Can understand and interpret financial statements and cash flow analysis</li> <li>Has excellent communication skills and demonstrated leadership ability</li> <li>Enjoys partnering and negotiating with a team of bank employees to solve client issues</li> <li>Demonstrated management of a client portfolio with focus on relationship development and deepening</li> <li>Thorough knowledge of small business financial products and services</li> <li>Familiarity with CRM platforms and other banking systems</li> </ul> Desired Qualifications: <ul> <li>Community leadership</li> <li>Strong computer skills with an ability to multitask in a demanding environment</li> <li>Undergraduate degree in business, finance or economics preferred or seven years relevant work experience</li> </ul> Skills: <ul> <li>Client Experience Branding</li> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Customer and Client Focus</li> <li>Pipeline Management</li> <li>Credit Documentation Requirements</li> <li>Financial Analysis</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Written Communications</li> <li>Coaching</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Prospecting</li> <li>Risk Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Business Banking Relationship Manager (Small Business) - Greater Dallas

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for supporting multiple security engineering efforts to deliver enterprise security capabilities. Key responsibilities include serving as a subject matter expert of security technology, overseeing major engineering milestones including the design, development, and implementation of systems, and reporting on key metrics. Job expectations include executing on engineering initiatives, partnering with cross-functional teams, solving complex issues within one or more security domains, and mentoring team members. Position Summary Participates in design, development and implementation of systems engineering activities, to include OS technical support, systems programming, and data center capabilities. Responsible for components of complex engineering and/or analytical tasks and activities. Assists in establishment of input/output processes and working parameters for hardware compatibility and coordination of subsystems design and integration of total system. Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor. Will not have direct reports but will influence and direct activities of a team related to special initiatives or operations. Provides input on staffing, budget, and personnel. Typically 5 or more years of systems engineering experience. Key Responsibilities: <ul> <li>Contribute to story refinement/defining requirements.</li> <li>Incorporates basic architecture components including threat-models, diagrams, and textual technological requirements for in solution development deployment</li> <li>Understand and utilize basic network, virtualization, and datacenter technologies for deployment strategies.</li> <li>Work with solutions to integrate, transform and control systems in operational environments per the defined acceptance criteria.</li> <li>Work across development teams to understand and aid in the delivery of system requirements.</li> <li>Work with large, complex data sets that meet functional/ non-functional requirements.</li> <li>Build and improve processes supporting system transformation, structures, quality controls, dependency, and workload management.</li> <li>Define and build deployment pipelines that enable faster, better, data-informed decision-making within the business.</li> <li>Perform/Implement existing test suites (integration, regression, and performance), analyze test reports, identify any test issues/errors, and triage the underlying cause.</li> <li>Document and communicate required information for deployment, maintenance, support, and business functionality.</li> <li>Adhere to team delivery/release process and cadence pertaining to solution deployment and release.</li> <li>Identify gaps in environment management standards adherence and work with appropriate partners to develop plans to close gaps.</li> </ul> Qualifications: <ul> <li>7 to 10 years of overall IT experience </li> <li>5+ years of experience in Identity and Access Management</li> <li>Expertise in MFA solutions such as HYPR, OneSpan</li> <li>Strong RDBMS background with hands on experience in Oracle</li> <li>Knowledge of DB replication technologies like Golden Gate and Data Guard</li> <li>Expertise in Ping Identity IAM solutions such as Ping Federate, Ping Access, and ForgeRock</li> <li>Strong hands-on experience with industry standard SSO technologies and protocols (OAuth, OpenID Connect, FIDO, SCIM, LDAP, SAML)</li> <li>Knowledge of LDAP and Active Directory services, MFA, Risk based authentication and privileged access management</li> <li>Strong background in full stack Java and RESTful web services is preferred</li> <li>Proficiency in Big Data technologies like Hadoop is preferred</li> <li>Holistic view of IAM (Authentication and Authorization Data, Endpoint Security, Network Security, Policy Engine)</li> <li>Proficient in Linux, Windows, Tomcat, Web Logic, IBM WebSphere environments</li> <li>Ability to utilize various programming or scripting languages such as Shell scripting, Perl, Java, Python, JavaScript and PowerShell</li> <li>Understanding of API design concepts, RESTful Services and modern application interaction patterns</li> <li>Familiarity with deployments and integration of IAM solutions within the cloud (Azure, AWS or Google Cloud)</li> <li>Experience in deploying large-scale, global projects and programs</li> <li>Familiarity with IT security and risk management practices</li> <li>Leadership skills and qualities which enable you to work with peers and various levels of management</li> <li>Effective communication skills and motivation/willingness to learn</li> </ul> Skills: <ul> <li>Influence</li> <li>Result Orientation</li> <li>Solution Design</li> <li>Stakeholder Management</li> <li>Technical Strategy Development</li> <li>Access and Identity Management</li> <li>Critical Thinking</li> <li>Cyber Security</li> <li>Information Systems Management</li> <li>Risk Management</li> <li>Collaboration</li> <li>DevOps Practices</li> <li>Financial Management</li> <li>Solution Delivery Process</li> <li>Test Engineering</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Security Engineer - IAM

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.** Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for new and existing clients based on their needs. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages time and capacity. • Focuses on results, while acting in the best interest of the client. • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. • Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance. • Bilingual Skills in Spanish Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Relationship Banker - Spanish Language Preferred

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for moderately complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data. Key responsibilities include fund setup, client identification data, pricing, and cost basis reporting. A Job expectations include providing quality service and effective operations support for internal business partners and external clients. Responsibilities: <ul> <li>Performs moderately complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data according to the established guidelines and procedures</li> <li>Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Reviews and approves required account documentation</li> <li>Identifies risk and opportunities for process improvement based on an understanding of how the work impacts other operational units</li> <li>Maintains knowledge of operational processes and assists in training less experienced team members</li> </ul> Line of Business Job Description: The Securities Settlement and Custody Operations group plays a significant role within Wealth Management Operations (WMO). The organization is responsible for Clearing &amp; Settlement for various Pierce and Private Bank distribution channels, servicing Private Bank Securities on PACE, Fund Relationship and Onboarding Mutual Fund &amp; Alternative Investments. The Marketing Services and Support Team is responsible for the initial setup and maintenance of Mutual Funds, Alternative Investments, Unit Investment Trusts, and various other product types for Merrill Lynch Wealth Management and US Trust. There are over 1,400 system indicators supporting more than 31,000 cusips. The team also participates in evaluations and subsequent scoring of the fund company's performance in accordance with operating standards at Merrill Lynch. Opportunities exist for team members to develop leadership, project management and technological skills. The role provides an opportunity to liaise with fund companies and transfer agents to acquire knowledge related to technology business requirements, product fees and billing as well as trading. Responsibilities include but are not limited to the following. <ul> <li>Review of onboarding documents received from fund companies which provide instructions for the setup of Mutual Funds, Alternative Investments, Unit Investment Trusts, and various other products</li> <li>Analysis of received data to ensure system supportability</li> <li>Data entry to add products to the proprietary platform</li> <li>Quality review of data entered</li> <li>Testing of system enhancements based upon business initiatives</li> <li>Frequent communication with internal and external business partners</li> <li>Assist with project work as needed</li> </ul> Required Skills: <ul> <li>Proven history of effective ownership and accuracy with an emphasis on attention to detail</li> <li>Intellectually curious with a desire to identify and implement innovative solutions</li> <li>Ability to prioritize and handle multiple job related duties including day to day tasks and project work in a deadline oriented environment</li> <li>Ability to think critically while effectively managing and finding resolutions to complex situations independently</li> <li>Acts proactively to identify, control, and mitigate risks</li> <li>Excellent follow-up and organizational skills</li> <li>Provide outstanding personalized service and exhibit professionalism in all situations</li> <li>Proficient in Microsoft Office Suite with a strong background in Excel</li> </ul> ​Desired Skills: <ul><li>Knowledge of Alternative Investments</li></ul> Skills: <ul> <li>Account Management</li> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Written Communications</li> <li>Analytical Thinking</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Collaboration</li> <li>Recording/Organizing Information</li> <li>Research</li> <li>Result Orientation</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Information Management Analyst - Marketing Services & Support

Job Description: *****Please Note that this requisition contains multiple locations but there is not an immediate opening for every location listed***** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Job expectations include applying and expanding knowledge by completing required licenses and trainings. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: • Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions • Recommends banking and investments strategies that align with client financial goals and needs • Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds • Mitigates and controls risk as part of daily activities • Identifies and engages potential new clients through referrals or financial center clientele • Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommended Required Qualifications: • Currently holds Series 7 &amp; 66 (63 &amp; 65 in lieu of 66) licenses. If you do not currently hold the 66 but have either a 63 or 65, an offer can be extended with the condition that a passing score is received for the missing series within 60 days. • Has at least one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services. • Has at least one year experience working in the financial service industry and/or a sales environment where goals were met or exceeded. • Sets and accomplishes goals, achieving whatever you put your mind to. • Builds and nurtures strong relationships. • Collaborates effectively with others to get things done. • Communicates effectively and confidently and is comfortable engaging all clients. • Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment. • Likes to learn, adapts to new information and seeks the right solutions for clients. • Efficiently manages your time and capacity. • Is thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients. Desired Qualifications: • Strong computer skills with an ability to multitask in a demanding environment. • At least three years’ experience working in the financial service industry and/or a sales environment where goals were met or exceeded. • Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC). • Obtained your insurance licenses. Skills: • Advisory • Account Management • Client Experience Branding • Customer and Client Focus • Oral Communications • Issue Management • Client Solutions Advisory • Pipeline Management • Active Listening • Attention to Detail • Risk Management • Policies, Procedures, and Guidelines • Client Management • Causation Analysis • Written Communications *****Please Note that this requisition contains multiple locations but there is not an immediate opening for every location listed***** Shift:1st shift (United States of America) Hours Per Week: 40

Financial Solutions Advisor- Consumer Investments - East Dallas

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. The Information Security Officer will be a member of the Business Information Security Officer's (BISO) organization and work closely with the line of business and their COOs and their supporting technology teams from the Chief Information Officers (CIOs)/Chief Technology Officers (CTOs). In this role, you will be supporting a group/team to develop a deep understanding of the business in order to have specialized information security risk-based discussions. This relationship will ensure a focus on the right risk priorities. You will also provide guidance on information security topics, policies and controls. Scale/Scope: • Contribute to the ongoing information security initiatives and improvements development, implementation and maintenance of information security for the line of business (LOB) • Serves as an Information Security subject matter expert and liaison with GIS teams and participates in the development, implementation and maintenance of information security programs for both the line of business (LOB) and the enterprise • Provides guidance and advocacy regarding the prioritization of LOB investments that impact information security • Advises LOB management on risk issues related to information security and recommends actions in support of the bank's wider risk management and compliance programs • Monitors information security trends internal and external to the bank and keeps LOB leadership informed about information security-related issues • Manages information security control alignment reporting to LOB Leadership. Risk Management: • Drives GIS/LOB risk deliverables • Collaborates with risk partners on info security critical priorities • Participates in senior LOB specific Risk Management &amp; Business Continuity Routines • Identifies and measures global information security (GIS) controls on most critical business processes or channels Leadership/Strategy: • Ability to build strong Partner relationships with peer technology groups and supported LOB • Supports the triage process with the client and helps them understand the GIS support structure • Drives required risk culture and partnership with peer technology teams and supported LOB • Participates in key CIO operating routines to drive information security risk strategy • Has a solid grasp of security in big data and other instructed large data structures Required Skills: • 2-5 years of experience in technology and 5 + years in information security • Must display subject matter experience in application security, vulnerability testing/management, system testing, and/or Agile lifecycle management • Strong LOB knowledge/experience for the type of business they are aligned to (e.g..Global Business Services) • 1-2 years of risk management experience or direct participation in risk management processes, including application risk classification and application control assessments. • Experience with reporting and advance MS Excel • Experience with creating/giving presentations and superb communication skills Shift:1st shift (United States of America) Hours Per Week: 40

Information Security Officer - Global Technology

CompanyCox Communications, Inc.Job Family GroupEngineering / Product DevelopmentJob ProfileLead Cloud EngineerManagement LevelManager - Non People Leader Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftDayCompensationCompensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. Job Summary: We are seeking a highly skilled Conversational Agent (DialogFlow CX) Engineer to be a foundational member to join our AI for CX team. You will be responsible for designing, developing, testing, and implementing cutting-edge conversational AI solutions using Google Cloud's Conversational Agents (DialogFlow CX) platform and its integrated generative AI capabilities (leveraging Vertex AI). This role requires a deep understanding of DialogFlow CX, conversational design principles (for both deterministic and generative interactions), NLU tuning, prompt engineering, and integrating these solutions with telephony systems (like AudioCodes LiveHub) and client backend applications. Duties and Responsibilities: (Essential Duties include but are not limited to):<ul> <li>Design, develop, test, and implement end-to-end Virtual Agent solutions using Google Conversational Agents (DialogFlow CX), including deterministic flows and generative features (Playbooks, Data Stores).</li> <li>Collaborate with clients and internal teams during discovery and design phases to define requirements, user journeys, and conversational flows (voice and chat).</li> <li>Configure and tune all aspects of DialogFlow CX agents: Flows, Pages, Intents, Entities, State Handlers, Parameters, Webhooks, etc.</li> <li>Design, configure, and optimize generative components: craft effective prompts and instructions for Playbooks/Generators; configure and manage Data Stores (using Vertex AI Search and Conversation) for Retrieval-Augmented Generation (RAG); implement API Tools.</li> <li>Develop and manage integrations between DialogFlow CX and other systems using APIs, webhooks, and Google Cloud Functions (or similar integration tools like n8n).</li> <li>Integrate Virtual Agents with 3rd party telephony systems, specifically configuring and leveraging AudioCodes LiveHub features where applicable.</li> <li>Define and implement automated testing strategies within DialogFlow CX; execute comprehensive test plans covering functional, NLU, integration, and generative AI aspects (quality, safety, grounding).</li> <li>Analyze agent performance data, conversation logs, and test results to identify areas for improvement and perform iterative optimization.</li> <li>Configure basic monitoring and alerting for deployed agents using Google Cloud Operations Suite.</li> <li>Manage agent versions and deployments across different environments (Dev, QA, UAT, Prod).</li> <li>Stay current on Google Conversational Agents (DialogFlow CX), relevant Vertex AI updates, and conversational AI best practices.</li> <li>Collaborate closely with Project Managers, clients, SMEs, and external partners to ensure successful project delivery.</li> <li>Create and maintain technical documentation (design specs, configuration guides).</li> </ul> Technical Skill RequirementsQualifications:<ul> <li> Conversational Agents (DialogFlow CX) Expertise: Deep, hands-on experience designing, building, testing, and deploying complex, large-scale voice and chat virtual agents using DialogFlow CX. Proven ability with all core components (Flows, Pages, Intents, Entities, Fulfillment, Webhooks, Environments, Testing, etc.).</li> <li> Generative AI Integration: Strong understanding and practical experience with configuring and integrating Google's generative AI features within DialogFlow CX, including:<ul> <li>Vertex AI Search and Conversation (for Data Stores / RAG).</li> <li>Playbooks / Generators and prompt engineering techniques.</li> <li>Implementing and testing API Tools.</li> <li>Understanding of underlying models (like Gemini) and responsible AI principles.</li> </ul> </li> <li> Conversational Design &amp; NLU: Strong understanding of conversation design principles for both deterministic and generative interactions, intent classification, entity extraction, and NLU tuning best practices.</li> <li> Integration Skills: Proven experience integrating DialogFlow CX with external systems using REST/JSON APIs, webhooks. Experience developing or scripting integrations (e.g., using Google Cloud Functions).</li> <li> Development Skills: Proficiency in Python is highly desirable for building integrations (webhooks, Cloud Functions, 3rd party tools). Familiarity with other scripting languages a benefit.</li> <li> Google Cloud Platform: Working knowledge of relevant GCP services like Cloud Functions, IAM, Cloud Logging/Monitoring, Firestore/BigQuery, Google Cloud Storage.</li> <li> Communication &amp; Collaboration: Excellent written/verbal communication, strong interpersonal skills, ability to explain technical concepts clearly, and work effectively in a team and with clients.</li> <li> Problem-Solving: Strong analytical and troubleshooting skills to diagnose and resolve issues in complex conversational flows and integrations.</li> </ul>Preferred Skills:<ul> <li>Experience configuring or integrating with AudioCodes LiveHub or similar SIP/telephony gateway solutions.</li> <li>Experience with workflow automation tools for integration setup and management (e.g., n8n). </li> <li>Experience with Google cloud data visualization/reporting tools (e.g., Looker).</li> <li>Experience integrating DialogFlow CX with third-party CCaaS platforms (e.g., Genesys Cloud, RingCX, Avaya) using native connectors or APIs. </li> <li>Familiarity with other Conversational AI platforms (e.g., Amazon Lex, Microsoft Bot Framework). </li> <li>Relevant Google Cloud certifications (e.g., Professional Cloud Architect, Professional Data Engineer, Professional Machine Learning Engineer)</li> </ul> Educational &amp; Skills Requirements:<ul> <li>5+ years of demonstrable experience developing complex Dialogflow CX Virtual Agents (Voice and Chat), including delivering agents with both deterministic and generative capabilities.</li> <li>Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field.</li> <li>Strong analytical and problem-solving skills.</li> <li>Require limited supervision and direction; drive results and set priorities independently. </li> <li>Ability to work on a 24x7 on-call rotation schedule. </li> <li>Flexible work hours</li> </ul> BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 06/30/2025

Cox Communications

Lead Cloud Engineer, Google Conversational Agents - DialogFlow CX (RapidScale)

<h2>#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. </h2>JOB SUMMARYWe are seeking an experienced Pipeline Integrity Engineer to join our pipeline integrity management team. This role supports ONEOK’S natural gas and hazardous liquid programs through the execution of ONEOK’s pipeline risk modeling software. This role requires a strong understanding of pipeline threats, risk modeling methodologies, data management and analysis to evaluate pipeline threats and mitigation strategies that support informed decision making for all of ONEOK's stakeholders. Duties include data collection and QA/QC for model integration, risk algorithm validation, development and generation of various risk reports and visualizations, supporting regulatory inspections, and collaboration with the team to drive data collection and quantification of pipeline risks. Experience with SQLite data sets and ESRI ArcGIS Pro is preferred. This role is eligible for a hybrid schedule which requires an in-office presence three days a week.Job Profile Summary Performs intermediate level engineering and/or project management duties related to one or more functional areas that may include: pipeline system planning and analysis, gathering system operation, gas and liquids measurement, gas analysis, and measurement station design; processing and/or storage facility operation; and/or estimating, designing, and coordinating construction projects.Essential Functions and Responsibilities<ul> <li>Direct and/or perform engineering and/or project management activities related to design, procurement, construction, or optimization of company assets including but not limited to:<ul> <li>Transmission and/or gathering systems, measurement and regulation facilities, compressor and pump stations and dehydration plants</li> <li>NGL fractionation, natural gas processing and/or hydrocarbon storage facilities</li> <li>Construction plans and implementation</li> <li>Management of third-party contract resources</li> </ul> </li> <li>Provide technical and/or engineering assistance on matters including but not limited to:<ul> <li>Equipment/system design</li> <li>Pipeline sizing and evaluation­</li> <li>Pipeline control</li> <li>Pipeline facility design, construction, operation, and maintenance</li> <li>Policies and procedures</li> <li>Process Safety</li> </ul> </li> <li>Perform project management activities including but not limited to:<ul> <li>Bid proposals and contracts</li> <li>AFE preparation and cost management</li> <li>Management of Change (MOC)­</li> <li>Material/equipment specifications and selection</li> <li>Construction plans and support</li> <li>Creating and updating schedules / timelines</li> <li>Preparing project progress and other reports</li> <li>Managing change orders</li> </ul> </li> <li>Identify equipment efficiencies, complete hydraulic calculations, determine valve and pipeline sizing and perform gas flow analysis</li> <li>Research, analyze, prepare and/or approve information including but not limited to:<ul> <li>Engineering studies</li> <li>Governmental rules, regulations, codes and standards</li> <li>Pipeline and/or measurement system analyses and recommendations</li> <li>Hydrocarbon processing and/or measurement bid proposals</li> <li>Construction and/or measurement contracts</li> <li>Cost estimates</li> <li>Material specifications/selections</li> </ul> </li> <li>Analyze and /or provide support for various assets and make recommendations for improvements related to capacity, operating costs, and system operation</li> <li>Evaluate proposed projects by conducting load studies</li> <li>Evaluate various measurement system designs and make recommendations for improvements related to station capacity and operating costs, to increase accuracy of measurement system and downstream reporting systems</li> <li>Perform and/or provide support for economic analysis related to potential new projects, including but not limited to operational estimates, determining equipment efficiencies, and needed enhancements and conducting definitive studies for potential acquisitions</li> <li>Identify opportunities for improvement and assist with implementation of new processes</li> </ul>Education<ul><li>Bachelor's Degree in Engineering or closely related field and the following job related experience preferred</li></ul>Work Experience<ul> <li>Experience and training related to:<ul> <li>Transmission/gathering pipeline operations</li> <li>Gas measurement and regulation activities</li> <li>Processing and/or storage operations</li> <li>Company/governmental operating and safety procedures</li> <li>Pipeline stress/strain analyses</li> </ul> </li> <li>Experience in engineering design and knowledge of criteria for natural gas and/or NGLs in pipeline systems</li> <li>Experience at this level is typically attained with four or more years of experience in engineering, operations and/or project management</li> <li>Experience in use and function of applications such as: Microsoft Excel, Project, Access, Word, etc.</li> <li>Experience researching and preparing project materials and design specifications, contracts, agreements, budgets, engineering studies, and other relevant reports, forms, and correspondence</li> <li>Experience identifying, researching, understanding, evaluating, and prioritizing operational problems and coordinating appropriate action/response</li> </ul>Knowledge, Skills and Abilities<ul> <li>Knowledge of: pipelines or hydrocarbon processing and related facilities design, construction, operation, and maintenance</li> <li>Knowledge of: material failure and structural analysis and industry standards and governmental regulations</li> <li>Ability to: read and interpret governmental regulations, blueprints, contracts, manuals, specifications, surveys, charts, load studies, and other relevant reports and correspondence</li> <li>Ability to: analyze and resolve issues and/or questions concerning engineering design and calculations with supervisor assistance as needed on more design and calculations</li> <li>Ability to: manage and prioritize multiple assignments with competing deadlines</li> <li>Ability to: recommend and implement new initiatives and complete projects</li> <li>Ability to: apply math, algebraic formulas, and statistical methods</li> <li>Ability to: interact, negotiate and communicate effectively</li> <li>Ability to: operate office tools and equipment required</li> <li>Ability to: communicate thoughts, ideas, information, messages, and other written information, which may contain technical material, in a logical, organized, and coherent manner</li> </ul>Licenses and Certifications<ul><li>None required</li></ul>Strength Factor Rating - Physical Demands/Requirements<ul><li>Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul>Strength Factor Description - Physical Demands/Requirements<ul> <li>Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)</li> <li>Walking: Moving about on foot (Frequently)</li> <li>Sitting: Remaining in a seated position (Constantly)</li> <li>Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)</li> <li>Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)</li> <li>Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)</li> <li>Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)</li> <li>Climbing: Ladders, Stairs (Occasionally)</li> <li>Balancing: Maintaining body equilibrium to prevent falling (Occasionally)</li> <li>Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)</li> <li>Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)</li> <li>Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)</li> <li>Crawling: Moving about on the hands and arms in any direction (Occasionally)</li> <li>Reaching: Extending hands and arms in any direction (Constantly)</li> <li>Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)</li> <li>Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)</li> <li>Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)</li> <li>Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)</li> <li>Hearing: Perceiving the nature of sound by the ear (Frequently)</li> <li>Tasting/Smelling: (Occasionally)</li> <li>Near Vision: Clarity of vision at 20 inches or less (Constantly)</li> <li>Far Vision: Clarity of vision at 20 feet for more (Frequently)</li> <li>Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)</li> <li>Vision: Color - The ability to identify and distinguish colors (Constantly)</li> </ul>Working Conditions/Environment<ul><li>Employee is subject to inside environmental conditions</li></ul>Working Conditions<ul> <li>Well lighted, climate controlled areas (Constantly)</li> <li>Frequent repetitive motion (Constantly)</li> <li>CRT (Computer Monitor(s)) (Constantly)</li> </ul>Travel<ul><li>Travel to other locations required</li></ul>Driving<ul><li>Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license</li></ul>ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email <a href="mailto:HRSolutions@ONEOK.com" target="_blank">HRSolutions@ONEOK.com</a> or call 1-855-663-6547​. Expected Salary Range$89,000.00 - $133,000.00

ONEOK

Engineer II- Asset Integrity

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary CVS Health, a Fortune 6 company, has an outstanding opportunity for a Medical Director (Medical Affairs).This is a remote based, work from home opportunity. The Medical Affairs department provides clinical business support to the entire enterprise and provides clinical oversight and mentorship for CVS Health clinical programs, PBM Clinical Quality activities, consultative support to the P&amp;T process, formulary development, drug information services and pipeline activities, and provision of clinical leadership to various internal departments (e.g., specialty pharmacy services, clinical product development, Enterprise Analytics, Compliance, Legal, Accreditation) and clients. The Medical Director (Medical Affairs) will report into the Medical Affairs Department and is responsible for clinical support and consultative activities across the PBM. In this role you may provide consultative clinical support to Account Management in support of Key Clients as assigned. The Medical Director transacts Utilization Management UM activities (prior authorization and appeals) and responds to prescriber inquiries related to UM transactions and more generally related to CVS Health coverage policies. Medical Directors at CVS Health are encouraged to model the highest levels of clinical integrity, knowledge and cross functional thinking and decision making. Medical Directors represent the clinical decision making and professional thought process of the prescriber as a partner across the enterprise’s decisions and planning. – Each Director is responsible for providing oversight of a portion of CVS Health's clinical programs and commercial client program support. Will share in reviews of utilization management (PA) criteria and clinical policy revisions/reviews. – Directors will spend a portion of most days completing assigned medication utilization reviews (PA) and/or medical necessity appeals for commercial clients, governmental (Medicare/Medicaid) programs and individual client requested coverage determinations or appeals when appropriate. – Medical Directors will participate in inter-rater review activities and other quality oversight processes for internal Director UM decisions. If specifically assigned to one business segment (i.e., Medicare clients), each director will become sufficiently skilled in various UM programs to support other segments (including commercial and Medicaid) on evening and weekend coverage. –In this role you'll perform a share of special clinical investigations and research as requested by the Senior Medical Director, Medical Affairs. These projects can include brief reviews of published literature around specific pharmaceutical questions or more in-depth projects requiring collaboration with pharmacists within Medical Affairs and in business units outside of the Department. CVS Health, a Fortune 4 company, has an outstanding opportunity for a Medical Director (Medical Affairs). Required Qualifications * Family Medicine or Internal Medicine Board Certification.* Minimum of 5 years clinical experience in direct patient care. * 2 or more years proven experience in clinical outcomes, with a solid understanding of medical statistics, regulatory agencies, and analytic programs * Unrestricted license to practice medicine in the state in which the candidate is located. Preferred Qualifications * Combination of five years of management and/or clinical experience in a managed care environment and health administration, including adequate clinical experience in direct patient care and working with professionals at different levels as a teammate (e.g., RNs, PharmDs, etc.). * ABMS or AOA Board Certified in a recognized medical specialty, preferably in a Primary Care field (Internal medicine, Family Medicine) * Master’s Degree in Public Health Administration or MBA preferred, UM/QA certification desired * Proficiency in MS Office Suite Education * Must be graduate of an accredited Medical School and Residency Program * Possess an unrestricted active license to practice medicine in a State, Territory, Commonwealth of the United States, or the District of Columbia * Required annual Continuing Medical Education (CME) up to date and must remain current in medical and management areas during employmentPay RangeThe typical pay range for this role is:$174,070.00 - $374,920.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 06/30/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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