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Location: Virtual, but must be commutable to Cary NC, New York NY, Bridgewater/Whippany, NJ Employees are to report to the office once a month. The Team You Will Join The Enterprise Program Management (EPM) Strategic Programs team you will join is focused on executing top strategic programs to their full value realization. The team is comprised of seasoned professionals who bring connectivity and structure to large-scale change across disciplines and organizations. The Opportunity The Director – Enterprise Program Leader is accountable for delivering full value realization of large, strategic MetLife initiatives through day-to-day program management. This role is responsible for leading large programs/projects from the planning phase where the business case is approved and funding is secured through implementation and closure where the business benefits are delivered. Throughout this journey, the Program Manager addresses obstacles that impact the successful implementation of the business objectives. The Program Manager ensures that key stakeholders are working together on shared deliverables and that the sponsors and senior management are constantly informed of the initiative’s progress to plan. How You’ll Help Us Build a Confident Future (Key Responsibilities) <ul> <li>Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.</li> <li>Directs a team of managers responsible for the implementation of MetLife strategic programs and projects to achieve full value realization by delivering benefits, budget and timeline to meet the approved business case.</li> <li>Demonstrates management rigor, data-driven decision-making and a spirit of continuous improvement by implementing a practical yet robust program governance framework focused on value delivery through leadership, analysis and insights.</li> <li>Integrates workstream milestones into overall program schedule, tracks, and provides reporting at a tactical and executive level.</li> <li>Utilizes a practical framework to identify, catalogue, track and manage key dependencies and integration points between major workstreams from planning through execution.</li> <li>Identifies, escalates and resolves risks and issues related to scope, schedules and dependencies that threaten the successful delivery of the program benefits, budget and timeline.</li> <li>Facilitates continuous communication and dialogue between teams where dependencies and integration points, or the potential for such, exist.</li> <li>Fosters an environment of critical thinking, intellectual rigor, collegial challenge and collaboration between major programs and workstreams and creates channels that allow the flow of information to take place easily across program areas.</li> <li>Implements rigorous program governance and reporting processes to keep stakeholders informed and engaged</li> <li>Identifies variances to schedule, scope, benefit and budget and drives the change control process to ensure that the program remains aligned to business objectives.</li> <li>Provides financial and non-financial updates to department leadership regarding program status through reports, status dashboards, scorecards, etc.</li> <li>Reports on the progress of all initiatives and milestones, to ensure timeliness and deliverables are met across the program.</li> <li>Provides information to end users to help resolve inquiries related to assigned processes, procedures, and/or initiatives.</li> <li>Works on basic to more complex financial analyses assignments or projects.</li> <li>Identifies program financial trends, issues, and risks, providing guidance to senior leadership.</li> <li>Applies strong problem-solving and troubleshooting skills to resolve challenges.</li> </ul> What You Need to Succeed (Required Qualifications) <ul> <li>New hires should live within a commutable distance from the site where the role is posted.</li> <li>Bachelor's Degree</li> <li>8- 10+ years program management experience.</li> <li>Prior experience with financial and management reporting, including an understanding of financial practices and processes.</li> <li>Exceptional, analytical, prioritization and program management skills, including meticulous attention to detail.</li> <li>Strong leadership qualities, interpersonal skills and team orientation needed to build partnerships and work successfully across teams.</li> <li>Proven experience in complex project planning with the ability to lead and/or simultaneously manage multiple large, complex projects.</li> <li>Ability to distill large amounts of data into clear concise formats for easier reporting and analysis.</li> <li>Excellent storytelling and executive presentation skills, with demonstrated expertise in MS Office Suite (Word, Excel, PowerPoint, Project).</li> <li>Comfortable navigating ambiguity and working independently to resolve issues with sound judgment, demonstrating excellent problem-solving skills (structuring, analysis, insight generation, actionable implications, and recommendations) and a solution-oriented approach to drive prompt decisions.</li> </ul> What Can Give You an Edge (Additional Skills) <ul> <li>Consulting experience in program and project management is highly preferred</li> <li>PMP certification is highly preferred</li> <li>MBA or other advanced degree</li> <li>Experience in investments and financial services industries</li> <li>Adept at working with distributed, global teams</li> <li>Agile/Lean experience</li> <li>Strong interpersonal, influence, conflict resolution and negotiation skills</li> </ul>

MetLife

Director - Enterprise Program Leader

Project Manager - Mission Critical Why Manhattan? Manhattan Construction Company is a family of builders committed to developing teams who do the right thing for our projects, our clients, and each other. Every year, we celebrate team members who have been with the company for 10, 20, 30, and even 40-plus years. What is it about Manhattan that makes people stick around for decades? We offer large company benefits and professional development opportunities with the care and concern of a family-owned business. At Manhattan, you get: <ul> <li>Competitive pay and benefits.</li> <li>A positive, friendly, and team-oriented workplace with caring leadership.</li> <li>Professional development and leadership programs.</li> <li>To work on exciting projects for your community.</li> <li>Security and stability working for a financially strong company.</li> <li>More opportunities to grow your career through our multiple U.S. office locations and affiliated companies.</li> </ul> Check out the details in our Career Development Booklet on our website: <a href="http://www.manhattanconstructioncareers.com" target="_blank">www.manhattanconstructioncareers.com</a> If Manhattan sounds like the place for you, share your resume with us! POSITION SUMMARY: The Project Manager manages the overall project direction, completion and financial outcome for assigned projects. Responsible for directing and mentoring on-site staff. The position requires business management acumen and must demonstrate strong leadership, organizational and time management skills, as well as strong communication and client service skills. MAJOR DUTIES &amp; RESPONSIBILITIES: <ul> <li>Practices implementation of Operation Zero and all Manhattan safety policies</li> <li>All qualities/ responsibilities of a Project Manager 1, plus:</li> <li>Manages Conflict Resolution Process with Owners</li> <li>Manages Change Order Negotiations with Subcontractors</li> <li>Prepares and submits Change Order Requests and completes negotiations for changes.</li> <li>Settles disputes and back changes.</li> <li>Serve as Client - Project Management Point of Contact</li> <li>Develops and Leads Pre-Con Meetings</li> <li>Responsible for Project Closeout</li> <li>Reviews and approves subcontractor and vendor pay applications, invoices, and payables for accuracy</li> <li>Prepare Labor Analysis/labor projections and manage job costs.</li> <li>Manages the process of preparation of the Project Execution Plan</li> <li>Manages preparation and issuing of Subcontractor Information/ Welcome Package Lead Owner/ Architect Meetings</li> <li>Assign Project Team Responsibilities</li> <li>Organize and Lead Trade Contractor Meetings</li> <li>Lead Owner/ Architect/ Contractor Meetings</li> <li>Manage Process of Master Schedule/Oversee Updates</li> <li>Prepares Final PSR and presents the report in a Project Close-Out meeting. </li> <li>Lead Project Execution Planning Process</li> <li>Identifies and manages risk proactively to mitigate Project Risk</li> <li>Leads Safety Management Teams on Projects</li> <li>Responsible for conducting themselves in accordance with our Guiding Principles and exhibiting attributes matching the Way We Work.</li> <li>Other duties as assigned</li> </ul>

Manhattan Construction Company

Project Manager - Mission Critical

Job TitleClient Care ManagerJob Description SummaryThe Client Care Manager serves as the connection between the client delivery teams, platform resources, service lines, advisory groups, and research. The Client Care Manager acts as a trusted advisor, consulting teams on how to tell a clear, consistent, and crafted message to their clients with the intent of strengthening the relationship and growing the business. The Client Care Manager has strong graphic design skills and focuses on client data and analytics, delivering insights through actionable presentations, reports, and dashboards, to increase visibility of gaps, risks and potential growth opportunities. The Client Care Manager is dedicated to fostering a GOS culture focused on sharing of best practices, innovation, and peer collaboration.Job DescriptionResponsibilities <ul> <li>Provide client-facing presentation and communications support to ensure delivery of a clear, consistent, and crafted message</li> <li>Produce content and graphics for client-facing presentations, quarterly business reports, marketing brochures and dashboards</li> <li>Design dynamic PowerPoint templates to be used as “grab and go” materials</li> <li>Ensure client deliverables adhere to corporate identity guidelines</li> <li>Maintain an organized library of inspirational marketing material, including tools and resources, for all GOS employees to use</li> <li>Present during “Office Hour” training sessions to teach account management teams how to use Client Care tools, under the direction of the Sr. CC Manager</li> <li>Partners with GOS account teams to keep client statistics and account data current</li> </ul>Requirements <ul> <li>3-5 years of experience in a related or similar field</li> <li>Marketing, Business Administration, or relevant field of study (or currently in pursuit of)</li> <li>Ability to quickly learn, adapt and produce a high volume of quality materials in a fast-paced environment</li> <li>Strong PowerPoint skills</li> <li>Proficiency with Microsoft Teams and Microsoft Office Suite (Word, Excel), and a working knowledge of the Adobe Creative Suite (InDesign, Illustrator, and/or Photoshop). Experience with email campaign tools a plus.</li> <li>Must be able to quickly troubleshoot and develop solutions to requests from account teams and clients using the resources available</li> <li>Excellent interpersonal skills with high initiative, flexibility, and team approach to work</li> <li>Great collaborator with the ability to work with cross-functional teams as needed.</li> <li>Excellent oral and written communication skills</li> <li>The qualified candidate will be detail-oriented, able to handle multiple projects simultaneously, extremely professional, and customer service oriented</li> </ul> Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $85,000.00 - $100,000.00Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

Client Care Manager

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Coinbase is seeking Senior Frontend engineers to join our Trading team to build and scale the core systems that power crypto trading at Coinbase. From Simple Trade for everyday users to Advanced Trade for professionals, to Derivatives and Decentralized (DEX) trading, we’re building a seamless and secure trading experience for everyone. This is a rare opportunity to work at the intersection of crypto, trading infrastructure, and consumer product — tackling exciting engineering challenges while contributing directly to Coinbase’s core business. What you'll be doing: <ul> <li>Build engaging, dynamic, and intuitive interfaces for real-time price analysis, order execution, and trading data visualization to help traders worldwide make informed trading decisions.</li> <li>Work in tight collaboration with engineers, product, and design to articulate a best-in-class product experience.</li> <li>Translate your best ideas into tangible, high-value trading features our customers love.</li> <li>Work with engineers, product managers and senior leadership to turn our <a href="https://blog.coinbase.com/the-vision-mission-and-strategy-for-coinbase-944b79a64a7c#.xgrdfvfgc" target="_blank">vision</a> into a tangible roadmap every quarter.</li> </ul> What we look for in you: <ul> <li>You have at least 5 years of experience in developing web and/or mobile apps and shipping user-facing features with React, JavaScript, and Typescript.</li> <li>You’ve led and landed meaningful projects and are seen as a subject matter expert on your team </li> <li>You've developed and shipped user-facing features using component-based UI frameworks.</li> <li>You’re familiar with product and design lifecycles, and collaborating closely with designers, engineers, and product managers.</li> <li>You write high-quality, well-tested, extensible code.</li> <li>You take pride in being up-to-date with the latest industry standards and best practices in frontend architecture.</li> <li>You are proactive, have a growth-mindset, and empower and cultivate your teammates. </li> </ul> Nice to haves: <ul> <li>You have experience launching new products from 0 to 1 at scale.</li> <li>You’ve worked on active trading systems or other similar high-availability financial systems.</li> <li>You actively trade crypto or other financial instruments.</li> <li>You have at least 1 year of experience in developing production-grade React Native mobile apps.</li> <li>You have experience with GraphQL and/or Relay. </li> <li>You have a track record of delivering smooth, responsive user experiences by optimizing application performance and reducing latency in critical user flows.</li> <li>Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.</li> </ul> Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $186,095—$218,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Software Engineer, Frontend (Consumer - Trading)

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. The Consumer Content team is a subteam of Customer Experience. The Consumer Content team supports all content strategy and creation efforts across the company to ensure that customers in every region are given the best customer experience. The Consumer Content team is responsible for driving content experiences designed to empower customers. As a Senior Content Strategist, you will produce, manage, and optimize self-service content strategies and programs, focusing heavily on repeatable innovation and leading by example. Collaborating closely with cross-functional teams, you will streamline operations, enhance efficiency, and drive improvements in key organizational metrics. Success in this role requires a keen interest in the crypto industry, exceptional writing skills, meticulous attention to detail, and the ability to translate complex topics into easily understandable content. What you’ll be doing <ul> <li>Content Production: Collaborate with Product and Program teams on GTM efforts to create help center and agent facing content that supports product launches.</li> <li>Content Review and Coaching: Review and edit both new and existing content to ensure alignment with our governance standards. Provide feedback and coaching to more junior content creators within the team, reducing customer friction and contributing to our business goals. </li> <li>Data Analysis: Regularly analyze content trends, presenting insights and recommendations to stakeholders and leadership.</li> <li>Strategic Partnerships: Collaborate with cross-functional stakeholders to inform critical content strategy decisions, offering recommendations based on help center content insights and customer pain points.</li> <li>Priority Management: Act with urgency, focusing on the most impactful work, and ensuring priority items progress efficiently.</li> </ul> What we look for in you <ul> <li>Mission-Driven: A deep alignment with Coinbase’s mission and a passion for creating a seamless customer experience within the crypto space. </li> <li>Proven Experience: 5+ years of experience as a content writer, editor, or strategist, with a strong emphasis on content strategy and management.</li> <li>Writing Expertise: Exceptional writing ability, consistently delivering clean, concise copy. You have an opinion on the Oxford comma and uphold the highest standards in all written content.</li> <li>Project Management: Strong project management capabilities, with the ability to prioritize and manage multiple projects simultaneously.</li> <li>SEO Knowledge: Basic understanding of SEO best practices.</li> <li>AI Experience: Experience using AI/LLMs to create, refine, and localize content; expert understanding of current limitations and emerging capabilities</li> <li>Analytical Skills: Excellent analytical and problem-solving abilities, with a data-driven approach. Fluency in building reports and analyzing data. </li> <li>Communication: Exceptional communication and interpersonal skills, with a demonstrated ability to collaborate effectively with cross-functional teams. Your mission is to cultivate strong relationships, not sever connections. </li> <li>Adaptability: High flexibility and adaptability to meet the evolving needs of a high-growth, fast-paced organization. Crypto moves at the speed of light and so do we.</li> <li>Exceptional Drive: A proactive, self-motivated individual who thrives in a fast-paced environment, consistently exceeding expectations, turning challenges into opportunities, and demonstrating a positive, solutions-oriented attitude.</li> </ul> Nice to haves: <ul> <li>Experience in Tech, Crypto, Finance, or Fintech similar regulated sectors.</li> <li>Familiarity with tools such as Contentful, Smartling, Google Suite, Jira, Amazon Connect, or Salesforce.</li> <li>Experience utilizing AI tools.</li> <li>Video editing experience. </li> <li>Knowledge of Lean Six Sigma methodologies.</li> <li>Experience partnering with customer-facing teams.</li> </ul> Job #: P63353 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $117,385—$138,100 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Senior Content Strategist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Team The Merchant Services Production Support team is a global group responsible for monitoring and tracking merchant services production systems. The group works closely with the business and provides application support. The group closely interacts with the development and infrastructure teams to track and manage all production incidents and to ensure they are properly documented. changes to the production environment. What You Can Expect You will join a global team based in several locations whose primary focus will be on providing front line support for US based merchants ranging from small businesses to large hospital systems. This is an excellent opportunity to join a well-established team; supporting credit card processing and ecommerce applications while partnering with our development team to rollout support for state-of-the-art, real-time, high availability systems developed with cutting edge technologies. What You Will Do <ul> <li>Deliver application support for in-house and cloud deployed applications.</li> <li>Analyze reported issues to engage relevant investigation teams.</li> <li>Access impact of production issues via analysis of logs.</li> <li>Drive discussions with partner teams to identify resolutions to production issues.</li> <li>Clearly document and draft clear, concise, communication on production incidents to share with stakeholders.</li> <li>Identify platform vulnerabilities and opportunities for improvement.</li> <li>Maintain metrics to help drive improvement in all areas of Production Services.</li> </ul> Your Background <ul> <li>Comfortable leading discussions.</li> <li>Excellent communication and documentation skills</li> <li>Experience supporting application in larger production environments.</li> <li>Strong Project and time Management skills.</li> <li>Knowledge of information systems elements (hardware, software, network) and their application to business functions/processes</li> </ul> <ul> <li>Knowledge database concepts and MS Office.</li> <li>Understanding of how data flows through computer networks. </li> </ul> Technical Skills <ul> <li>Bachelor’s degree or foreign equivalent in Computer Engineering, Computer Science, Information Technology, or a related field.</li> <li>Solid understanding of the SDLC, ITIL processes, change management, release management and configuration management.</li> <li>Credit Card industry and eCommerce experience.</li> <li>Experience with analytics platforms like Splunk, Datadog, CloudWatch, or NewRelic.</li> <li>Experience with monitoring platforms like SiteScope and Dynatrace.</li> <li>Strong knowledge of Cloud technology preferably AWS (EC2, ECS, ALB, NLB, RDS, SQS, CloudWatch)</li> <li>Exposure to Point-of-Sale Technologies like PAX, Clover, Square.</li> </ul>

Bank of America

Vice President, Merchant Services, Application Production Support, Global Technology, Australia

Job Description: Job Description: The APAC Asset Services department is responsible for Corporate Actions events relating to Equity products. The position will manage the Corporate Actions processes and control where you will have the exposure to deal with Traders, Stock Loan counterparties, exchanges and registrars day to day for managing various tasks such as Corporate Actions notification, election and entitlement management, handling Client queries, escalation and breaks solution. You will be exposed to both internal and external auditors and global teams to support wide range of risk, control and oversight function within the department This role requires candidate who has strong leadership skill with aptitude for problem solving, attention to detail, a risk and control awareness, taking lead in decision making and building good working relationship with various internal and external stakeholders. Responsibilities: To manages overall Corporate Action Custody processes in an accurate, timely and consistent manner, in accordance with departmental procedures and to the agreed service level <ul> <li>Ensure highly robust control over all daily tasks</li> <li>Managing internal and external stakeholders on Corporate Action issues</li> <li>Adherence to documented procedures, control guidelines and compliance framework</li> <li>Accountable for reconciliation breaks in accounts on a daily basis and ensure timely clearance</li> <li>Ensuring that all queries are attended to and investigated promptly</li> <li>Supporting change by assisting in devising and implementing improved processes</li> <li>To support control framework (Audits, System Access Controls, Procedure Controls, Record Retention, Client Asset Control, New Employee on boarding, supporting Operational Risk &amp; Control initiatives, Business Continuity Plan, Global Reconciliation Governance approvals)</li> <li>Develop internal quality control routines for Asset Services</li> <li>Management Reporting</li> <li>Raising issues of risk where necessary </li> </ul> Requirements: <ul> <li>Tertiary education with a good academic track record</li> <li>5 years or more of experience in Corporate Actions or similar scope</li> <li>Managerial experience in managing a team</li> <li>Strong knowledge of Corporate/Investment Banking within the Prime Brokerage/Custody space is preferred</li> <li>Ability to prioritise heavy workloads and work efficiently in dynamic environment to meet deadlines</li> <li>An independent and proactive worker with strong communication skills</li> <li>Driven and self-motivated individual</li> <li>Ability to work well under pressure and flexible to adjust to changing priorities.</li> <li>Exposure to Data analysis, Audit, Risk and control function</li> <li>A flexible approach to work</li> <li>Strategic Thinker</li> <li>Good organizational skills</li> </ul> Other Qualifications: <ul> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.</li> <li>Excels in working among diverse viewpoints to determine the best path forward.</li> <li>Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner</li> <li>Commitment to challenging the status quo and promoting positive change.</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.</li> <li>Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.</li> </ul>

Vice President, APAC Asset Services, Global Markets Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for new and existing clients based on their needs. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages time and capacity. • Focuses on results, while acting in the best interest of the client. • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. • Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​ Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Relationship Banker - Long Island East Market

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for expanding client relationships by identifying opportunities to deepen existing relationships. Key responsibilities include advising on the client’s financial needs and the full array of Private Bank's capabilities, establishing and deepening relationships with internal and external partners and Centers of Influence to identify prospects. Job expectations include executing the Client Management Process and partnering across the enterprise to provide a Branded Client Experience. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: <ul> <li>Drives inflows of new business across all product lines (i.e., Credit, Assets Under Management, Deposit) into existing book of business</li> <li>Leads complex credit opportunities, including structured credit deals</li> <li>Grows book balances and Year over Year revenue</li> <li>Partners with and mentors Private Client Managers on more complex products and client relationships</li> <li>Acts as Chief Operating Officer for the client team, coordinating relationship management activities and managing successful delivery of Branded Client Experience to support client satisfaction</li> <li>Encourages use and adoption of digital capabilities to enhance the client and client team experience</li> <li>Builds relationships with internal and external partners and centers of influence</li> </ul> Required Qualifications: * Series 7, 63 and 65 (or Series 7 and 66); unlicensed candidates may be considered if willing to obtain licenses within a standard time frame of 90 days per exam after the first working day in this position * 7+ years of successful experience in managing relationships with high-net-worth clients or equivalent financial services/business experience * Excellent ability to work in a team environment * Strong interpersonal and influence / partnership skills * Significant knowledge of banking and credit: general understanding of investments, trust and wealth transfer Desired Qualifications: * MBA or Post-Graduate Degree * CFP, CPA, CFA, CTFA, CFM or JD a significant plus Skills: <ul> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Loan Structuring</li> <li>Relationship Building</li> <li>Risk Management</li> <li>Active Listening</li> <li>Analytical Thinking</li> <li>Oral Communications</li> <li>Referral Management</li> <li>Underwriting</li> <li>Account Management</li> <li>Attention to Detail</li> <li>Collaboration</li> <li>Decision Making</li> <li>Financial Analysis</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Private Client Manager II

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This role is responsible for providing moderately complex research, reporting and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives and over-the-counter derivatives across multiple lines of business. Duties are carried out under general supervision, following established procedures. These individuals may assist more experienced teammates. Responsibilities: • Maintains accuracy of client portfolio using internal and external comparison tools • Performs research and conducts moderately complex analyses using established techniques; including transactions that require special handling and/or exception handling • Explores methods to enhance processes, further reduce risks and boost client experience • Partners with colleagues on the trade and sales support teams, as well as external agents • Creates reports; may liaise with internal partners to ensure proper client reporting and assist with regulatory reporting • Escalates potential risks and exposures to manager in a timely manner • May assist in ad-hoc projects, new processes or initiatives requiring coordination among subject matter experts representing multiple product areas or functions Required Skills: <ul> <li>Bilingual - Portuguese Required</li> <li>Problem Solving</li> <li>Strategic Thinking</li> <li>Teamwork</li> <li>Presentation Skills</li> <li>Microsoft PowerPoint</li> <li>Microsoft Excel</li> <li>Customer Focus</li> <li>Collaborating</li> <li>Time Management</li> <li>Active Listening</li> <li>Organization</li> <li>Relationship Building</li> <li>Multitasking</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

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