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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Summary: Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities and operates a global security operations center that monitors, detects and responds to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. What you can expect in Identity &amp; Access Management: In today’s highly connected world, managing and securing the identity of users is essential to the safety and success of our workforce. The Identity &amp; Access Management (IAM) team works within Global Information Services (GIS) and in close participation with all other LOB teams as well as second and third line of defense partners. This role is highly visible and requires frequent interaction with senior management and key stakeholders. Are you passionate about the latest IT technologies and thrive in a fast-paced international environment? In a typical day, you may work with other team members on the book of work, operational concerns, or risk items. You will help overcome obstacles and maintain good relationships with key stakeholders across the bank to ensure timely and effective delivery. We offer you the opportunity to collaborate with passionate competent people, experts in their field. We thrive on being challenged and everything we do is anchored in managing risk for the bank. The Identity &amp; Access Management (IAM) Info Security Controls Specialist will analyze, strengthen, and secure the company's IAM systems and overall risk posture for Access Certifications and Governance. This role focuses on collaboration across all Lines of Business, CIO teams, to continuously improve the organization's access certification program. The Control Specialist will analyze controls to identify and document inefficiencies, and design/prioritize improvement opportunities to enable swift adherence. The role also will actively apply knowledge of laws, rules, regulations, and information security concepts (e.g., NIST, COBIT, ISO) to establish and maintain policies, validate alignment of processes and controls to requirements, report on adherence to policy requirements and maintain governance programs related to access certifications and revocation services. Job expectations include using data analytics, governance process management, and partnering with internal teams to verify policy compliance, identify gaps in coverage, and support remediation activities. Responsibilities: <ul> <li>Establish and maintain strong partnership with other Global Information Security (GIS) functions, Core Technology Infrastructure (CTI), Cyber Security Technology (CST), Third Party management, Global Compliance and Operations Risk (CGOR), internal audit, and external regulatory agencies. Provide audit and regulatory responses within the specified periods.</li> <li>Perform Quality Assurance activities to support Access Certification campaigns and control metrics.</li> <li>Support and monitor access reviews for completion in specific areas. Oversee and drive governance program for access security contact, support program mailbox inquiries, updating source of record, manage ARM ticketing queue, and maintaining program SharePoint site, documentation, and training.</li> <li>Provide education and documentation on Access Certification Awareness through instructor led sessions.</li> <li>Maintain access certification documentation, audit documentation, and training materials for the access certification services team.</li> <li>Drive Quality Assurance Governance for Access Certifications and Revocations</li> <li>Maintain exceptions to IAM Standard according to governance processes.</li> <li>Ensures Information Technology systems meet enterprise standards, adhere to applicable rules, laws, and regulations, and comply with appropriate risk appetite.</li> <li>Assist with Software Development Life Cycle (SDLC) and testing of application changes that impact access reviews with signoff prior to implementation.</li> <li>Building and maintaining ‘Break Glass’ processes enabling reusability and consistency of obtaining access certification data.</li> </ul> Required Qualifications: <ul> <li>5+ years relevant hands-on experience in identity and access certification related fields in a large and complex organization.</li> <li>3-5 years’ experience implementing IAM Cloud solutions, controls, and capabilities.</li> <li>Proficient in articulating facts and data-driven plans and ability to partner with stakeholders to implement intended solutions to drive risk reductions and adherence to relevant Access Certification requirements within IAM standards.</li> <li>Strong attention to detail, advanced analytical skills, and quality assurance experience.</li> <li>Excellent communication and presentation skills.</li> <li>Excellent organizational skills and be able to effectively prioritize multiple tasks.</li> <li>Proficient in data management which includes strong data analytical capabilities with advanced understanding of the collection and management of metadata.</li> <li>Experience with Tableau and SQL.</li> <li>Previous experience with access review tools like SailPoint, AZURE AD, ForgeRock Identity Platform, Oracle Access Management, and Cloud would be a plus.</li> </ul> This job will be open and accepting applications for a minimum of seven days from the date it was posted Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Identity & Access Management (IAM) Access Certification Services Specialist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and opportunity clients. Key responsibilities include supporting growth of the profitability of the small business customer base, identifying, developing, and driving results, and acquiring new client opportunities through prospecting, networking, and developing external referral sources. Job expectations include opening core small business accounts while adhering to procedural guidelines. Responsibilities: <ul> <li>Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk</li> <li>Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews</li> <li>Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time</li> <li>Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities</li> <li>Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals</li> <li>Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment</li> <li>Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture</li> </ul> Required Qualifications: <ul> <li>Has proven success in consultative sales in financial services or in business-to-business sales</li> <li>Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers</li> <li>Is passionate about outside sales and enjoys spending time prospecting</li> <li>Wants to enhance existing relationships and exceed sales goals</li> <li>Can analyze financial conditions of clients and industry trends</li> <li>Can understand and interpret financial statements and cash flow analysis</li> <li>Has excellent communication skills and demonstrated leadership ability</li> <li>Enjoys partnering and negotiating with a team of bank employees to solve client issues</li> <li>Demonstrated management of a client portfolio with focus on relationship development and deepening</li> <li>Thorough knowledge of small business financial products and services</li> <li>Familiarity with CRM platforms and other banking systems</li> </ul> Desired Qualifications: <ul> <li>Community leadership</li> <li>Strong computer skills with an ability to multitask in a demanding environment</li> <li>Undergraduate degree in business, finance or economics preferred or seven years relevant work experience</li> </ul> Skills: <ul> <li>Client Experience Branding</li> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Customer and Client Focus</li> <li>Pipeline Management</li> <li>Credit Documentation Requirements</li> <li>Financial Analysis</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Written Communications</li> <li>Coaching</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Prospecting</li> <li>Risk Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Business Banking Relationship Mgr (Small Business) - Vernon Hills, IL

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns. Responsibilities: <ul> <li>Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements</li> <li>Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained</li> <li>Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack</li> <li>Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle</li> <li>Performs spike/proof of concept as necessary to mitigate risk or implement new ideas</li> <li>Automates manual release activities</li> <li>Designs, develops, and maintains automated test suites (integration, regression, performance)</li> </ul> Qualifications: <ul> <li>5+ years industry experience or equivalent skills in developing applications and services in an Agile, Scrum and Lean environment</li> <li>5+ years of hands-on software development experience in Java building large scale distributed enterprise platforms with focus on performance, scale, security, and reliability.</li> <li>Experience with front end development frameworks like Angular, React.</li> <li>Experience working with relational database like Oracle 19c , Microsoft SQL Server.</li> <li>Strong knowledge of design patterns and best practices in web services, full stack system architecture and system integration</li> <li>Experience with orchestration technologies, GIT and continuous integration (CI), continuous delivery (CD) pipelines</li> <li>Good understanding of object oriented principals, system design and diagraming, data structures and algorithms</li> <li>Experience in full system implementation lifecycle (analysis, design, build, test, implement and support)</li> </ul> Desired: <ul><li>10+ years of software development experience</li></ul> Skills: <ul> <li>Application Development</li> <li>Automation</li> <li>Influence</li> <li>Solution Design</li> <li>Technical Strategy Development</li> <li>Architecture</li> <li>Business Acumen</li> <li>DevOps Practices</li> <li>Result Orientation</li> <li>Solution Delivery Process</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Data Management</li> <li>Risk Management</li> <li>Test Engineering</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Java Full Stack - Software Engineer III

Job TitleSr. Maintenance TechnicianJob Description SummaryResponsible to ensure the efficient operation and maintenance of mechanical, electrical and plumbing equipment and systems for the assigned property(s). Responsibilities include (but are not limited to) maintaining a clean and safe working environment, performing rounds, conducting routine assessments, performance of day-to-day preventive and corrective maintenance, painting, and housekeeping for assigned propertiesJob DescriptionESSENTIAL FUNCTIONS AND RESPONSIBILITIES• Perform all plumbing, electrical, or HVAC requirements of the building• Must be able to perform drywall repairs, patch &amp; painting at a high level.• Must be able to perform milwork, carpentry tasks and general handyman tasks at high level. • Verify field conditions and perform any necessary repairs or adjustments • Monitor Energy Management• Repair doors, ceilings, hand railings, and floors and other general repairs, adjustments and installations about the property • Perform repairs to plumbing fixtures (water closets, urinals, flush valve assemblies, lavatories, etc.) • Perform preventive maintenance duties in accordance with C&amp;W standards, building protocol, manufacturer recommendations and industry best practices. including changing filters, and perform annual inspections and other scheduled routines as directed. • Check for properly operating emergency exit signs and lights and ensure free and clear access to emergency stairs and exits. Perform additional fire and life safety inspections as per NFPA and local jurisdiction, C&amp;W standards, building protocol and as directed by superiors and property management • Document and report activities to supervisor • Respond immediately to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns • Comply with all applicable codes, regulations, governmental agency, and company directives as relates to building operations and practice safe work habits • Complete all required C&amp;W Safety Training as scheduled annually • Comply with C&amp;W Uniform Dress Code while working and maintain a neat and clean appearance while on the property at times other than working hoursKEY COMPETENCIES • Technical Proficiency • Initiative • Flexibility • Multi-Tasking • Sense of UrgencyIMPORTANT EDUCATION • High School Diploma of GED Equivalent • Graduate of apprentice program or trade school preferredIMPORTANT EXPERIENCE • 5+ years of related work experience in operating mechanical, electrical, and plumbing systems in a commercial property settingADDITIONAL ELIGIBILITY QUALIFICATIONS • Possess and maintain a valid driver’s license and good driving record with periodic checks (where applicable) • Basic Computing Skills in Outlook, Excel &amp; Word • Experience in operation, maintenance and basic repair of HVAC, , water systems, kitchen equipment, ince machines, etc. • Knowledgeable in energy management systems, techniques and operations. • Thorough knowledge in all building systems operations, maintenance and repair. May be only maintenance staff member on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments); may require shift work and/or on call dutiesWORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Manual Dexterity — The ability to quickly grasp, manipulate, or assemble objects.Substantial lifting (up to 50 pounds) is requiredAbility to stand and walk for extended or continuous periods of timeAbility to quickly bend, stretch, twist, or reach outAbility to ascend and descend staircases, ladders, and/or step stoolsAbility to operate applicable hand tools, power tools, and equipmentCommunication/ Expression —The ability to communicate information and ideas so others will understand.AAP/EEO STATEMENT C&amp;W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. #INDSkilledTrades Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

Sr. Maintenance Technician

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients. Required Qualifications: <ul> <li>Series 7, 63/65 or 66 </li> <li> Displays advanced industry knowledge and understanding of investment products</li> </ul> Desired Qualifications: <ul> <li>Energetic individual that is self-motivated, coachable and flexible in thought</li> <li>Enjoys a fast-paced environment with changing and evolving responsibilities</li> <li>Detail oriented</li> <li>Invested in personal development</li> <li>Consistently pursues client experience excellence</li> <li>Works quickly to fulfill client needs, delivering complex solutions</li> <li>Frequent communication and an abundance of discretion with sensitive information</li> <li>Microsoft Word, Excel and PowerPoint experience with Salesforce a plus</li> <li>Professional verbal and written communication​</li> </ul> Responsibilities: <ul> <li>Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings</li> <li>Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests</li> <li>Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk</li> <li>Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA</li> <li>Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset</li> </ul> Skills: <ul> <li>Account Management</li> <li>Client Management</li> <li>Customer and Client Focus</li> <li>Issue Management</li> <li>Oral Communications</li> <li>Business Development</li> <li>Client Solutions Advisory</li> <li>Pipeline Management</li> <li>Prioritization</li> <li>Administrative Services</li> <li>Emotional Intelligence</li> <li>Referral Identification</li> <li>Written Communications</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 37.5

Registered Private Wealth Client Associate

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for defining and leading the engineering approach for complex features to deliver significant business outcomes. Key responsibilities of the job include delivering complex features and technology, enabling development efficiencies, providing technical thought leadership based on conducting multiple software implementations, and applying both depth and breadth in several technical competencies while designing and implementing secure systems to protect APIs, streaming data pipelines, and databases, ensuring high performance and compliance with cybersecurity standards. The ideal candidate will drive innovation in secure data processing and collaborate across teams to deliver robust solutions. Responsibilities: <ul> <li>Ensures that the design and engineering approach for complex features are consistent with the larger portfolio solution.</li> <li>Define the technology tool stack for the solution within ranged of internally approved and supported technologies.</li> <li>Guides and influences team(s) on design and best practices for high code performance –e.g. pairing, code reviews.</li> <li>Provides end-to-end delivery of complex features, including automation, for either a single team or multiple teams, at the program level.</li> <li>Collaborate with cross-functional teams to gather requirements and translate them into architectural designs.</li> <li>Ensure data quality, integrity, and security across all data platforms.</li> <li>Optimize performance of existing data processes and warehouse architecture.</li> <li>Mentor and guide junior architects and engineers, promoting best practices in data architecture.</li> <li>Creates ideas on designing multi-layered technology and solution development approaches.</li> <li>Defines the technology tool stack for the solution within ranged of internally approved and supported technologies.</li> <li>Extensive experience with developing and implementing secure and resilient application-level integrations for bidirectional functionality.</li> <li>Have experience with data models, ETL processes, and data pipelines to ingest, transform, and load data efficiently.</li> <li>Extensive experience in designing &amp; implementing multi-tier (including microservices) application platforms.</li> <li>Design, implement, and secure RESTful APIs for enterprise and near real-time data processing.</li> <li>Apply API security configurations and best practices, including OAuth2, OpenID Connect, and JWT-based authentication.</li> <li>Protect APIs from vulnerabilities such as injection, broken authentication, and data leaks (OWASP API Security Top 10).</li> <li>In-Depth knowledge of relational databases (e.g., Oracle, MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB), and working knowledge of large structured &amp; unstructured dataset processing</li> <li>Secure databases through encryption (at-rest and in-transit), role-based access control (RBAC), and auditing.</li> <li>Optimize and maintain the performance and security of Postgres/MongoDB in a high-availability environment.</li> <li>Document data flows and develop procedures for data protection.</li> </ul> Required Qualifications: <ul> <li>5+ years of technical solutions experience including 3+ years in relevant enterprise data platforms.</li> <li>Expertise in Java and API-based applications, showcasing the ability to navigate complex technical landscapes.</li> <li>Experience in multiple programming disciplines including Java, Python, and Scripting Languages. </li> <li>Deep understanding Virtualize and Containerized platforms: Open shift, Kubernetes, docker, VMware.</li> <li>Understanding of varied data processing engines and strategies: Data bricks, Snowflake, Kafka</li> <li>Exceptional communication and interpersonal skills to engage effectively with stakeholders at all levels.</li> <li>Demonstrated ability to influence and collaborate with senior partners.</li> <li>Ability to work independently and lead a project team.</li> <li>BS in Computer Science, information Technology or related field desired.</li> </ul> Skills: <ul> <li>Application Development</li> <li>Solution Design</li> <li>Agile Practices</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Data Management</li> <li>Python</li> <li>Java</li> <li>PostgreSQL</li> <li>Jira</li> <li>Jenkins</li> <li>Ansible</li> <li>Horizon CI/CD</li> </ul> This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift:1st shift (United States of America) Hours Per Week: 40

Senior Engineer - Integration Lead

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! About the Team: The Global Technology Service Management function is a new team charted with designing, implementing, and managing next generation Service Management policies, processes, and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees. About the Role: The ServiceNow Knowledge Process Analyst is a key role within the Technology Service Management Office, a group that enforces standardized governance methods across all ITSM processes. This net new role in the organization will manage day-to-day governance, operations and continual improvement for technology request management and technology knowledge management within the scope of those capabilities on the ServiceNow platform. In addition to managing the process day to day, this role will build and manage relationships with teams who execute the process to ensure their adherence and success. Key responsibilities: <ul> <li>Participate in the day-to-day of operation of process controls to ensure consistent and efficient execution</li> <li>Participate in developing, monitor, and report on key process metrics to track performance, identify trends, and drive improvements</li> <li>Identify risks and issues and support mitigation, coordinating with partners as needed</li> <li>Collaborate with cross-functional teams to ensure onboarding of partners into use of the ServiceNow catalog with its request process and into use of ServiceNow knowledge management are trained on requirements and control execution</li> <li>Deliver ongoing training to refresh partner understanding and share improvements</li> <li>Participate in support for evaluations of the process by lines of defense</li> <li>Create and maintain process documentation, including procedures</li> <li>Participate in performance improvement efforts, including identifying opportunities, designing selected improvements, and ensuring comprehensive implementation</li> <li>Perform other duties as assigned </li> </ul> Required Experience: <ul> <li>Minimum of 3 years of experience as a process manager for an IT Service Management process</li> <li>Minimum of 1 years of experience managing controls for an ITSM process</li> <li>Strong understanding of knowledge management and/or technology service request management</li> <li>Understanding of service catalog use, structure, and operation</li> <li>Understanding of ITSM portals</li> <li>ITIL v3 Foundation Certification</li> <li>Experience operating a process on the ServiceNow ITSM platform</li> </ul> Desired Experience: <ul> <li>Strong collaboration and relationship building skills</li> <li>Strong risk, issue and control management skills</li> <li>Superb written communication skills, with a keen eye for detail</li> <li>Proven ability to quickly learn and understand complex subject matter</li> <li>Self-starter with ability to handle multiple assignments simultaneously</li> </ul> Skills: <ul> <li>Controls Management</li> <li>Issue Management</li> <li>Monitoring, Surveillance, and Testing</li> <li>Quality Assurance</li> <li>Risk Management</li> <li>Analytical Thinking</li> <li>Attention to Detail</li> <li>Critical Thinking</li> <li>Problem Solving</li> <li>Written Communications</li> <li>Decision Making</li> <li>Innovative Thinking</li> <li>Prioritization</li> <li>Recording/Organizing Information</li> <li>Research</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

ServiceNow Knowledge Process Analyst

Job Description: Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Our Specialized Product Sales team is part of the Bank of America Global Payments Solutions organization which provides our clients with best in class innovative cash management and payments solutions. The Specialized Product Sales team is accountable to deliver our payables solutions to the Bank’s corporate, commercial, and business banking clients as well as financial institutions, non-bank financial institutions and public sector entities. This Specialized Product Sales role is responsible for performing proactive lead generation and business development engagements via client engagement and partner collaboration. The candidate will lead formal client engagements for the Bank’s payables offering including sourcing, RFP responses, pricing strategy, formal pitches, software demonstrations, and formal presentation. The candidate will have in depth knowledge of our payables offering across the Global Payments Solutions platform, including Corporate Travel and Purchasing Cards, Virtual Payables, Comprehensive Payables and other B2B payables products. <ul> <li>Own the sales efforts through proactive prospect lead generation and the development and nurturing of client relationships</li> <li>Engage in continuous education to maintain status as a best-in-class subject matter expert with deep understanding of product functionality, value proposition, industry trends and the competitive landscape</li> <li>Write RFI/RFP responses and deliver best and final presentations to clients and their leadership team</li> <li>Create and drive routines with all key business partners such as Product Management, Treasury Sales, Relationship Management, Implementations, Customer Service, Product Sales, and executive leadership</li> <li>Brief senior leaders on sales efforts, deal overview and strategy to win</li> <li>Be the voice of our clients to drive innovation and enhancements to our product offering on a regular and formal basis</li> <li>Partner with the broader bank organization to gain access to senior level contacts within prospects/client</li> <li>Conduct and lead client presentations to all levels of client organizations, including senior treasury, finance, purchasing and travel management teams via video conferencing and collaboration sites, by phone or in-person</li> <li>Perform platform/technology demonstrations and communicate features and benefits to clients</li> <li>Price deals and lead pricing and contract negotiations with clients</li> <li>Develop and deliver internal training sessions on products, services and value propositions to Treasury Sales and Relationship Management Teams, and other business partners</li> <li>Represent the organization at internal and external client conferences and trade shows, and generating new leads for Card and Comprehensive Payables business</li> </ul> *Required Skills: “Must” have these skills to be minimally qualified. <ul> <li>BA/BS Degree or equivalent work experience</li> <li>Minimum 3 years of experience in the payables marketplace, with an understanding of the competitive landscape and regional marketplace variations</li> <li>Global Commercial Card &amp; Comprehensive Payables subject matter expertise, in sales, account management or product role</li> <li>Sales experience within a large, global financial institution</li> <li>Knowledge of treasury management and card and comprehensive payables services</li> <li>Project management skills</li> <li>Experience in Accounts Payable</li> <li>Proven ability to work in a demanding, fast-paced global environment</li> <li>Experience working within a highly matrixed organization</li> <li>Strong communication skills, both verbal and written</li> <li>World-class presentation skills</li> <li>Proven leadership skills across multiple organizations</li> <li>Ability and desire to think creatively to deliver business results, both independently and as part of a team</li> <li>Experience leading technology demonstrations and discussions</li> <li>Ability to manage multiple projects simultaneously</li> <li>Skilled in working with Microsoft Office applications</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Treasury Product Sales Manager  - Global Payments Solutions

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for supporting multiple security engineering efforts to deliver enterprise security capabilities. Key responsibilities include supporting the design, development, and implementation of systems contributing to the protection of systems, devices, and sensitive data. Job expectations include delivering milestones on engineering initiatives, partnering with cross-functional teams to identify opportunities for collaboration, and solving complex issues within one or more security domains with moderate oversight. The Ping / ForgeRock Engineer will be responsible for the design, implementation, and maintenance of Identity and Access Management (IAM) solutions. This role will be critical to ensuring the security and efficiency of our digital identity systems. Responsibilities: <ul> <li>Design, implement, customize, and maintain Ping / ForgeRock IAM solutions in a large corporate financial environment.</li> <li>Collaborate with cross-functional teams to integrate Ping / ForgeRock solutions with existing systems and applications.</li> <li>Develop and implement strategies for identity management, single sign-on (SSO), and access management.</li> <li>Ensure high availability and disaster recovery capabilities for IAM services.</li> <li>Conduct performance and capacity assessments and implement necessary improvements.</li> <li>Provide technical guidance and support for IAM issues, including troubleshooting and resolving issues with synchronization and integration.</li> <li>Implement and maintain the automation of software upgrades and patches using standard Continuous Integration and Continuous Development (CI-CD) tools.</li> <li>Stay updated with the latest developments in IAM technologies and security trends.</li> <li>Document all IAM architectures, designs, and related procedures.</li> </ul> Qualifications: <ul> <li>Minimum of 5 years of experience in implementing, configuring, and managing Ping / ForgeRock IAM solutions in a large corporate environment (Ping IDM, Ping DS, RCS).</li> <li>Ability to understand and analyze Ping / ForgeRock logfiles for diagnostics.</li> <li>Experience in migrating and onboarding workflows to Ping /ForgeRock IAM Solutions.</li> <li>Strong understanding of identity and access management principles and protocols, SSO, OAuth, SAML, OpenID Connect, MFA, RBAC, ABAC.</li> <li>Strong understanding of directory services (Active Directory and LDAP).</li> <li>Proficiency in scripting languages like Groovy, Python.</li> <li>Familiarity with DevOps tools and methodologies (Jira, Git BitBucket, Jenkins, Ansible, Celestial).</li> <li>Excellent problem-solving skills.</li> <li>Strong communication and collaboration skills.</li> </ul> Desired: <ul> <li> Bachelor’s degree in Computer Science, Information Technology, of a related field. </li> <li>Certifications in Ping, ForgeRock or other IAM technologies.</li> <li>Hands on experience with SailPoint IdentityIQ</li> <li>Proficiency in PowerShell.</li> <li>Knowledge of Windows Server, Red Hat Linux and Shell Scripting.</li> <li>Experience with monitoring tools (SPLUNK, Dynatrace, and Prometheus).</li> <li>Knowledge of deploying software to container platforms</li> </ul> Skills: <ul> <li>Collaboration</li> <li>Influence</li> <li>Result Orientation</li> <li>Solution Design</li> <li>Technical Strategy Development</li> <li>Critical Thinking</li> <li>Cyber Security</li> <li>Information Systems Management</li> <li>Solution Delivery Process</li> <li>Stakeholder Management</li> <li>Access and Identity Management</li> <li>DevOps Practices</li> <li>Financial Management</li> <li>Risk Management</li> <li>Test Engineering</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Ping / ForgeRock Engineer

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Summary This job is responsible for reviewing and interpretating large datasets to uncover revenue generation opportunities and ensuring the development of effective risk management strategies. Key responsibilities include working with lines of business to comprehend problems, utilizing sophisticated analytics and deploying advanced techniques to devise solutions, and presenting recommendations based on findings. Job expectations include demonstrating leadership, resilience, accountability, a disciplined approach, and a commitment to fostering responsible growth for the enterprise. This job is responsible for supporting advanced analytics technical development and the pathway to optimality, scalability, and sustainability in close partnership with Bank of America Technology. This work closely integrates with business efforts to improve portfolio risk, profitability, performance forecasting, and operational performance for customer products and related divisions such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with counterparts within the Line of Business, across the technology organization, and risk teams. Client Protection Shared Services – Advanced Analytics is looking for a seasoned and energetic data science leader to join our team as a Lead Data Scientist and help us deliver data science products to the production environment especially for scalable graph analytics. In this role, you will be expected to work on large and complex data science projects. Collaborating with internal strategy, technology, product, and policy partners to deploy advanced analytical solutions with the goal of reducing fraud losses, lowering false positive impacts, improving client experience, and ensuring the Bank minimizes its total cost of fraud. Responsibilities: <ul> <li>Enables business analytics, including data analysis, trend identification, and pattern recognition, using advanced techniques to drive decision making and collection data driven insights</li> <li>Applies agile practices for project management, solution development, deployment, and maintenance</li> <li>Develops and reviews technical documentation, capturing the business requirements, and specifications related to the developed analytical solution and implementation in production</li> <li>Manages multiple priorities and ensures quality and timeliness of work deliverables such as quantitative models, data science products, data analysis reports, or data visualizations, while exhibiting the ability to work independently and in a team environment</li> <li>Delivers presentations in an engaging and effective manner through in-person and virtual conversations that communicates technical concepts and analysis results to a diverse set of internal stakeholders, and develops professional relationships to foster collaboration on work deliverables</li> <li>Supports the identification of potential issues and development of controls</li> <li>Maintains knowledge of the latest advances in the fields of data science and artificial intelligence to support business analytics</li> <li>Manages a roadmap of data science use cases for technical development and implementation to the production environment in close partnership with Bank of America Technology</li> <li>Manages relationships with multiple technology platform and development team leaders including alignment of roadmaps, managing projects, and managing risks</li> <li>Engages business and technology senior leaders on reporting of project/deliverable statuses, opportunity identification, and planning efforts</li> <li>Oversees development, delivery and quality assurance for data science use cases delivered to the production environment and other areas of the line of business</li> <li>Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance</li> <li>Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics</li> <li>Identifies business trends based on economic and portfolio conditions and communicates findings to senior management</li> <li>Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights</li> <li>Link Analysis/Graph analytics to find and mitigate densely connected fraud networks</li> <li>Developing and tuning graph algorithms to maximize detection of fraud</li> <li>Assist with the generation, prioritization, and investigation of fraud rings </li> </ul> Required Qualifications • Minimum of 4 years of experience in data and analytics • Must have familiarity with Graph databases (e.g. TigerGraph, Neo4J) and graph query languages • Must be proficient with SQL and one of SAS, Python, or Java • Critical problem-solving skills including selection of data and deployment of solutions • Proven ability to manage projects, exercise thought leadership and work with limited direction on complex problems to achieve project goals while also leading a broader team • Excellent communication and influencing skills • Thrives in fast-paced and highly dynamic environment • Intellectual curiosity and strong urge to figure out the “whys” of a problem and come up with creative solutions • Expertise handling data across its lifecycle in a variety of formats and storage technologies (e.g., structured, semi-structured, unstructured; graph; hadoop; kafka) • Expertise in data analytics and technical development lifecycles including having coached junior staff Desired Qualifications • Advanced STEM (Science, Technology, Engineering, Math) degree (Masters or PhD) • 7+ years of experience; work in financial services is very helpful, with preference to fraud, credit, cybersecurity, or other heavily quantitative areas • Deep understanding of graph databases, graph algorithms, and experience developing graph schemas • Understanding of advanced machine learning methodologies including neural networks, ensemble learning like XGB, and other techniques • Proficient with H2O or similar advanced analytical tools • Experience managing multi-year roadmaps, engaging technical and non-technical stakeholders, and leading large cross-functional formal projects • Experience influencing mid to senior (executive) level leaders • Experience managing risk and issue remediation • Understanding of computer science topics like automation, code versioning, computational complexity, parallel processing, requirements gathering, testing methodologies, and development lifecycle models like Agile Skills: <ul> <li>Agile Practices</li> <li>Application Development</li> <li>DevOps Practices</li> <li>Technical Documentation</li> <li>Written Communications</li> <li>Artificial Intelligence/Machine Learning</li> <li>Business Analytics</li> <li>Data Visualization</li> <li>Presentation Skills</li> <li>Risk Management</li> <li>Adaptability</li> <li>Collaboration</li> <li>Consulting</li> <li>Networking</li> <li>Policies, Procedures, and Guidelines Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

118 Jobs in Chicago, IL, USA