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Job Posting End Date05-27-2025Please note the job posting will close on the day before the posting end date.Job Summary Responsible to the assigned supervisor for performing advance engineering work activities and projects requiring the application of engineering knowledge in a safe, effective, efficient and economic accomplishment of assigned objectives. American Electric Power is one of the largest electric utilities in the United States, delivering safe, reliable power to nearly 5.6 million regulated customers in 11 states.Job DescriptionOur VisionImproving customer's lives with reliable, affordable powerOur MissionPut the customer firstESSENTIAL JOB FUNCTIONS:Technical Expertise:Exhibits advanced level proficiency plus advanced knowledge of a specialized technical area that enables the engineer to serve as a resource for the company in an area such as advanced Transmission Line Design, high voltage transmission Line experience and complex project execution ability.Leadership &amp; Guidance:Influences the direction of thinking throughout the organizational unit as a recognized authority in an area of expertise. Leads, facilitates and coordinates work activities of others within work group, team, department, corporate entity, or those external to the company and assumes the role of project or function manager for assigned tasks.Planning &amp; Organization Ability:Develops, recommends, and implements plans that include all scheduling, resource, and cost information and control required to address complex engineering problems that require the input and efforts of a wide array of entities both internal and external to the company.Problem Solving &amp; Initiative:Identifies, clarifies, resolves, and initiates solutions to complex problems that require multi-functional, or organizational, interfacing and/or multi-disciplined analytical techniques. Develops opportunities and new ideas and approaches that have system-wide impact.Communication:Leads in the preparation and presentation of complex technical subjects, clearly, concisely, and persuasively, bringing in ancillary issues before senior management, professional organizations, regulatory bodies, etc. Projects credibility and competence on technical issues and has highly developed presentation skills.Interpersonal Skills:Builds teams and networks that extend through AEP, and other companies, professional organizations, regulatory agencies, and academia. Networks throughout AEP, other companies, professional organizations, and regulatory agencies.Decision Making:Possesses the experience and knowledge to make some technical decisions based on calculated risks without management review. Makes decisions affecting long range plans and goals based on analysis of highly uncertain input and outcomes. Visualizes long-term results. Makes decisions where differences of opinion are likely to exist. Makes decisions that have an impact across organizational boundaries.Business Awareness &amp; Characteristics: Demonstrates vision in identifying business opportunities for the organizational unit. Understands how strategies and decisions impact the relationship with our customers and suppliers.MINIMUM REQUIREMENTS:<ul> <li>Has typically acquired 8 or more years of related engineering experience along with a Bachelor's degree in engineering in a program accredited by ABET*; or 6 years of related engineering experience along with a Master's or PhD in engineering from a program accredited by ABET*. </li> <li>Registration as a Professional Engineer (PE) in any U.S. state or Puerto Rico** is preferred for this position unless approval to waive this requirement is given by the organization's EVP.*ABET - Engineering Accreditation Commission of the Accreditation Board for Engineering and Technology.</li> </ul>Acceptable alternative is:<ul> <li>a Bachelor's degree in engineering (non-ABET) plus a Master's degree or PhD in engineering from a university with an ABET accredited Bachelor's program. ** Confirmation is preferred to ensure the PE obtained in Puerto Rico aligns with NCEES standards**</li> <li>VP or above may waive the requirement for a degree from a university with an Non ABET accredited program</li> </ul>** Full Salary Range for this opening is $112,000 to $155,000**Compensation DataCompensation Grade:SP20-009Compensation Range:$112,869.00-146,730.50 USDThe Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

American Electric Power

Transmission Line Engineer Principal

Current Saint Francis Employees - Please click <a href="http://www.myworkday.com/saintfrancis/d/task/3005$4482.htmld" target="_blank">HERE</a> to login and apply. Full TimeDaysNote: Candidates MUST reside within commuting distance of the Warren Clinic Tower in Tulsa, OK to be considered for this position. Onsite training is mandatory for the first few months before going remote.Shift: Monday - Friday 8:30am - 5:00pmJob Summary: The Authorization Specialist I directly impacts the billing and collections functions of the revenue cycle by ensuring accuracy of insurance information and procuring prior authorization and predetermination for scheduled patient appointments as well as inpatient admissions. Timely facilitation of insurance approval contributes to the accuracy of patient estimates and pre-service collections, patient ease of access to care and serves to prevent denials of claims submitted for payment. Authorization Specialists do not have leadership responsibilities, but are expected to perform duties with a high degree of independence, meeting productivity and quality metrics consistently. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: 1 - 2 years relevant experience. 1 year of benefits verification or authorization experience or 2 years of pre-registration experience. Post-secondary education may be substituted for 1 year of experience. Knowledge, Skills and Abilities: Basic healthcare and insurance terminology. Basic computer knowledge and skills. Proficient with office machines, including fax, copier and scanner. Ability to navigate insurance websites to access patient, eligibility and payment information. Good communication skills - written and verbal. Phone-based contact center skills involving multiple-line phone systems. Employee must possess the ability to organize and prioritize work; must be detail oriented. Understanding of a professional business environment. Basic knowledge of medical billing and insurance follow-up activity. Essential Functions and Responsibilities: Monitors patient and/or referrals and/or denials work queues to determine encounters that require pre-registration, verification, authorization, or corrections to ensure proper billing. Works encounters according to assignment and consistently meets daily and weekly productivity goals. Evaluates physician referral and authorization requirements and takes appropriate steps to ensure requirements are met prior to date of procedure. Reviews clinical documentation for CPT/diagnosis code information to support authorization/precertification according to payer guidelines. Accurately monitors, reviews and processes authorizations and validates the requests are accurate, within the required timeline, and in compliance with the applicable insurance guidelines. Coordinates as needed with other departments/ancillary areas for special needs or resources. Counsels clinical partners and/or patients to facilitate additional information when required by payer. Coordinates with patient, referring physician's office and/or referring location, scheduled service area, financial counselors, case manager, and others as appropriate to obtain additional information or provide information on patients' financial status. Documents pertinent information and efforts in computer system based upon department documentation standards. Protects the privacy and security of patient health information to ensure that confidentiality is maintained. Decision Making: Independent judgment in planning sequence of operations and making minor decisions in a complex technical or professional field. Working Relationship: Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None.Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.Pre-Arrival - Yale CampusLocation:Virtual Office, Oklahoma 73105EOE Protected Veterans/Disability

Saint Francis Health System

Authorization Specialist I

Counseling & Recovery Services of Oklahoma

RN/LPN    FT  7p-7a $1000 Sign on Bonus

Clinical Systems & Business Intelligence Specialist

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> <a href="https://link.com/" target="_blank">Link</a> re-imagines how merchants and consumers do business—delivering higher conversion, lower cost for our merchants by streamlining payments for consumers across businesses. Link ecosystem org is responsible for the Link consumer and merchant experience. Our goal is to create the most effective checkout experiences on the internet, delivering delight to consumers and revenue to merchants at the same time. For consumers, the journey begins at the point of purchase where Link makes it fast and easy for them to complete the purchase while also providing peace of mind and transparency on their purchase through features such as purchase protections. For merchants, Link is a conversion driver while also enabling merchants to reduce their payments costs. <h2 id="what-youll-do">What you’ll do</h2> We are looking for an ambitious, impact-oriented product manager, who is passionate about scaling one of the fastest growing consumer financial networks. You will be building new products and features to make Link a world-class consumer &amp; merchant brand. This work is highly cross-functional working across Engineering, Design, GTM, Partnerships, and others to define build and scale new and existing products <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Deeply understand user needs by spending time with merchants and consumers as well as Engineering, GTM and Operations teams, and by observing patterns and trends across their feedback and the market. </li> <li>Be the voice of the users both within Link and more broadly at Stripe. </li> <li>Work closely with our customers, product teams, and cross functional partners to build a comprehensive and frictionless experience for Link consumers. </li> <li>Help set an ambitious roadmap for product development and expansion of Link’s capabilities. </li> <li>Discover new parts of our business and lead them from nascent stages to maturity. </li> <li>Set the pace, prioritization and execution for the team. </li> <li>Collaborate with stakeholders across the organization such as Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations. </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>Brings 8+ years of experience in a product role (ideally working on a mix of consumer facing and enterprise facing products) </li> <li>Brings a desire for continuous product improvement and can optimize for shipping a portfolio of small, medium, and large releases. </li> <li>Has managed high-stakes external partnerships, e.g. agreeing on milestones and executing on an integration into your product. </li> <li>Has strong written and verbal communication skills with a talent for precise articulations of customer problems. </li> <li>Takes an ownership mindset and works on whatever it takes to solve problems and delight consumers. </li> <li>Can put themselves in the shoes of consumers and be a steward of crafting great experiences. </li> <li>Can dig deep into the data, think from first principles, and deliver the right results. </li> <li>Has the ability to thrive with a high level of autonomy and responsibility. </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience working on consumer financial products. </li> <li>Conducting product market research and building buy-in for product ideas from internal stakeholders and leadership. </li> <li>Experience building brand new products or working in a startup environment. </li> <li>Experience working with GTM teams to bring a new product to market. </li> <li>Has experience working on world-class consumer and merchant products at scale </li> <li>Built growth teams on a new and rapidly growing consumer product </li> <li>Has a high-level of taste, judgment and design empathy. Is able to use data and insights rigorously to analyze the performance of products. </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $178,600 - $268,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations New York, or South San Francisco HQ Remote locations Remote in United States Team Payments Job type Full time <a href="#"> Apply for this role </a>

Stripe

Product Manager, Link

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a night shift, PRN, Medical Surgical Services 6T Licensed Practical Nurse (LPN) in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li>Thrive: We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being. </li> <li>People-First: We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for. </li> <li>Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities <ul> <li>Individuals within this job classification are accountable for providing nursing care under the supervision of a registered nurse or licensed independent practitioner. </li> <li>The Licensed Practical Nurse (LPN) must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on the assigned unit. </li> <li>This individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to collect data reflective of the patient’s status. </li> <li>The LPN is to participate in the development, modification and implementation of the plan of care in accordance with HHS standards in order to deliver efficient, effective and high quality patient care. He/she is expected to adhere to and abide by the rules and regulations set forth by the Oklahoma Nursing Practice Act</li> </ul> Qualifications Job Requirements: <ul> <li>Valid LPN Oklahoma license</li> <li>Graduate of an accredited nursing program </li> <li>BLS- Basic Life Support</li> </ul>

Hillcrest Healthcare System

LPN Med Surg

<h2> Sr. Security Solutions Architect </h2> <a href="#"> apply now </a> <a href="#"> Back To Search Results </a> LOCATION: Tulsa, Oklahoma FLEXIBILITY: Hybrid/Onsite SALARY: $130,000 - $164,000 SALARY: $130,000 - $164,000 POSTED: January 9, 2025 JOB TYPE: Direct Hire JOB ID: 29109 <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h4> Job details </h4> <h4><a href="https://jobs.inceed.com/job/29109" target="_blank">To Apply for this Job Click Here</a></h4> Compensation: $130,000 – $164,000 Location: Tulsa, Oklahoma Senior Solutions Architect Position Overview: The Senior Solutions Architect is responsible for defining and implementing enterprise-wide architectures, directing large-scale integration efforts, and setting technology standards for network and unified communications. This role provides technical leadership, develops high-level design plans, and stewards projects to evaluate, implement, and deprecate technologies. The architect will partner with business and technology experts to create scalable solutions and guide the strategic direction of IT processes and technology. Key Responsibilities: 1. Solutions Architecture (50%) <ul> <li>Partner with business and technology subject-matter experts to translate business requirements into technological solutions. </li> <li>Collaborate with other architects to design scalable and adaptable architectural solutions. </li> <li>Develop and maintain enterprise-grade architectural plans for systems, products, and projects. </li> <li>Create and update policies, standards, reference architectures, and guidelines to ensure consistency across the organization. </li> <li>Research and lead the adoption of high-value retail and technology industry trends and emerging technologies. </li> <li>Serve as a technical expert across multiple technologies. </li> </ul> 2. Strategic Planning (20%) <ul> <li>Collaborate with business leaders to develop business cases that add value to the organization. </li> <li>Estimate future work and assist in the creation of the departmental budget. </li> <li>Research and document strategic plans to advance IT processes and technology. </li> <li>Contribute to the annual IT Strategic Plan creation and implementation. </li> </ul> 3. Product and Project Stewardship (15%) <ul> <li>Act as the architectural steward for projects, ensuring solutions adhere to architectural guidelines. </li> <li>Create or assign reference architectures for engineering and development teams. </li> <li>Provide technical expertise and advice as needed, including fulfilling the role of Product Owner when assigned. </li> <li>Ensure documented deliverables meet architectural standards. </li> </ul> 4. Leadership (10%) <ul> <li>Mentor technical resources to enhance their skillsets and career growth. </li> <li>Identify and facilitate growth opportunities for other team members. </li> </ul> 5. Service Management (5%) <ul> <li>Assist in resolving IT incidents and problems. </li> <li>Review and approve changes generated from change management weekly. </li> <li>Analyze incident trends and establish problem records to prevent future incidents. </li> </ul> Position Specifications: Required Education: <ul> <li>Bachelor’s Degree in Management Information Systems, Computer Science, Engineering, Telecommunications, or a related field, or 5 years of professional experience in an architectural capacity. </li> </ul> Desired Education: <ul> <li>Certifications such as VMware, Cisco Data Center, Cisco Route/Switch, Information Systems Security Professional/Manager (CISSP/CISSM), ITIL Foundation, and Project Management. </li> </ul> Required Experience: <ul> <li>10 years of experience with local and wide-area networks, system design, virtualization technologies, storage area networking, and cybersecurity technologies. </li> <li>5 years of experience leading the design and architecture of technology solutions. </li> <li>Proficiency with Microsoft, VMware, Palo Alto, Cisco, Citrix, and NetApp solutions. </li> <li>Strong understanding of infrastructure services including compute, storage, network, and security. </li> <li>Experience with project management, ITSM, ITIL, and troubleshooting complex problems. </li> </ul> Desired Experience: <ul> <li>Experience with IBM AS/400/IBM Power Systems, multiple database platforms, data protection software, SharePoint, Microsoft Project, AIX Unix, and RHEL. </li> <li>Familiarity with Cisco Routing and Switching, Palo Alto, Riverbed, Infoblox, and multiple virtualization or container-based technologies. </li> </ul> If you are interested in learning more about the Senior Solutions Architect opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing and direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #LI-Onsite #LI-RS1 <h4><a href="https://jobs.inceed.com/job/29109" target="_blank">To Apply for this Job Click Here</a></h4> <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/29109-sr-security-solutions-architect-tulsa-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/29109-sr-security-solutions-architect-tulsa-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/29109-sr-security-solutions-architect-tulsa-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/29109-sr-security-solutions-architect-tulsa-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/29109-sr-security-solutions-architect-tulsa-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/29109-sr-security-solutions-architect-tulsa-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h4> Apply Now </h4> "*" indicates required fields <h2> About Us </h2> Inceed is a staffing and recruiting team full of people-loving people. Specializing in the IT and Finance &amp; Accounting fields, we thrill at the opportunity to help you discover the next step in your career or, as we call it, your “something better”. And with the broad reach of our multiple branches, we’re able to do so nationwide. It feels weird tooting our own horn, but we are super proud to be: (same list awards and recognitions) Once we synch up with you to discuss a job posting, we value connection above all else. After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?

Inceed

Sr. Security Solutions Architect

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. Coinbase stores more digital currency than any company in the world, making us a top tier target on the internet. Security is core to our mission and has been a key competitive differentiator for us as we scale worldwide. Essential to scaling is building and running a security compliance program that reflects how we protect the data and assets in our care, to open the doors with customers, regulators, auditors, and other external stakeholders. If you love working with fast moving companies to grow and scale a technology compliance program and create positive change across the business, we’d like to speak with you about joining our team. Coinbase is looking for a Technology Controls Manager to drive second line of defense technology compliance initiatives and play a critical role in building and overseeing the design, implementation and monitoring of a technology control framework. What you’ll be doing (ie. job duties) <ul> <li>Build, maintain and provide oversight over a technology controls inventory to mitigate technology risks and meet regulatory requirements, technology policies and technology frameworks</li> <li>Build close relationships with stakeholder teams including Security, Engineering, Technology Governance, IT, and Operational Risk to advise on technology requirements and ensure excellence in control ownership</li> <li>Assist with the build and implementation of control a monitoring and testing program over technology control effectiveness and key metrics </li> <li>Support company wide initiatives to build a Technology Risk and Controls function and advance program maturity</li> <li>Develop technology control requirements for new products, update relevant controls, and provide subject matter expertise over requirements to product organization and other stakeholders </li> <li>Develop control and testing requirement documentation and deliver training to owners over control implementation, maintenance and remediation plans </li> <li>Support annual Technology Risk and Controls Assessment </li> </ul> <ul> <li>Perform control gap assessments over technology control environment and design and track remediation efforts to completion</li> <li>Provide ongoing reporting to stakeholders and leadership on above responsibilities and communicate progress and escalations management </li> <li>Work closely with internal and external auditors to educate them about a complex technology control environment </li> <li>Oversee quality of technology control initiatives and identify and analyze process gaps and thematic issues</li> <li>Develop creative solutions to prove risk mitigation and solve for complex regulatory problems faced by the crypto industry</li> <li>Identify opportunities to address systemic program challenges, recommend solutions and drive issue resolution </li> </ul> What we look for in you (ie. job requirements): <ul> <li>Minimum of 7+ years of technology compliance or equivalent audit experience with experience leading and/or building a team of Full Time employees</li> </ul> <ul> <li>Strong knowledge and hands-on experience in technology frameworks such as COBIT, COSO, NIST, ISO 27001</li> <li>Prior experience working closely with auditors and/or external regulators </li> <li>Experience leading compliance initiatives from start to finish</li> <li>Experience reporting technology compliance posture to senior stakeholders</li> <li>Strong understanding of operational resilience programs and related regulatory requirements (DORA)</li> <li>Proven technical understanding and audit experience of cloud technologies, AWS preferred </li> <li>Ability to effectively and autonomously accomplish outcomes across cross-functional teams in ambiguous situations with minimal supervision</li> <li>Strong oral and written communication skills </li> <li>Ability to multitask, direct cross functional work, and hold others accountable to committed deadlines in a fast paced environment </li> </ul> <ul> <li>Ability to communicate with technical / non-technical stakeholders to align on shared outcomes</li> </ul> Nice to haves: <ul> <li>BA or BS in a technical field or equivalent experience </li> <li>Security certifications e.g. CISA, CISSP, COBIT or other relevant certifications</li> <li>Technical understanding of fintech services and/or crypto space</li> </ul> Position ID: P69476 #LI-remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $193,970—$228,200 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Manager, Technology Controls

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. The Scaled Technical Account Manager (Scaled TAM) oversees and supports a scaled portfolio of enterprise users by leveraging automated tools, standardized processes, and proactive engagement techniques. This role focuses on consistent, high-quality account management rather than individualized, deep-dive engagements. The Scaled TAM ensures that all assigned users receive timely technical guidance, health checks, and adoption strategies. Additionally, they work cross-functionally across internal Stripe teams and provide an elevated support experience. If you embody a user-first and consultative mindset and are a keen problem solver, we want to hear from you. <h2 id="what-youll-do">What you’ll do</h2> <h3 id="responsibilities">Responsibilities</h3> Portfolio Management &amp; Monitoring <ul> <li>Manage a scaled book of enterprise user accounts, typically at a higher ratio. </li> <li>Use dashboards and reporting tools to identify usage trends, spot red flags, and forecast potential risks. </li> <li>Bring a builder mentality as you scale and grow the segment and set the strategic direction for user support and engagement. </li> </ul> Proactive User Engagement <ul><li>Develop one-to-many outreach programs, such as webinars and value-add activities, addressing common challenges and best practices. </li></ul> Conduct routine technical health checks to spot areas of improvement for Stripe’s users.Support Experience <ul> <li>Be directly accountable for analyzing and improving their support experience and providing contextual insight regarding users’ experience with support. </li> <li>Serve as an escalation point to provide break-fix support and for ad-hoc technical questions from the user. </li> <li>Collaborate with Engineering and other Operations teams to diagnose and solve technical user problems. </li> <li>Coordinate escalations for complex or high-impact incidents. </li> </ul> Customer Advocacy <ul> <li>Deliver an elevated services and support experience (fast, smart, concise, human, accurate, and informed) to your assigned users and internal stakeholders. </li> <li>Represent user priorities within the Operations org via support channels, documentation or product/feature feedback or development. </li> </ul> Knowledge Base &amp; Process Improvement <ul> <li>Analyze and optimize our support documentation and processes, and develop best practices to improve users’ experiences and help scale operations. </li> <li>Collaborate internally to streamline operational workflows and enhance efficiency. </li> </ul> Collaboration &amp; Team Alignment <ul> <li>Partner with other TAMs, Customer Success Managers, and Account Executives to ensure consistent customer experiences throughout the user lifecycle. </li> <li>Communicate proactively with leadership about progress against portfolio targets and any resource or process needs. </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>2+ years of experience in operations or account management roles, preferably in payments, fintech, or a similarly fast-paced industry </li> <li>Familiarity with ticketing systems (JIRA, Zendesk) and CRM platforms (Salesforce, Gainsight, etc.) </li> <li>Proficiency in data analytics and reporting (Power BI, Tableau, or similar) to interpret account health metrics </li> <li>Demonstrated experience understanding APIs, integrations, or common technical troubleshooting steps (depending on product focus) </li> <li>Demonstrated experience understanding SQL and ability to write, edit and understand basic SQL queries (ability to query data within databases) </li> <li>Ability to problem solve with minimal guidance in a rapidly changing environment while navigating ambiguity </li> <li>Demonstrated technical aptitude and prior experience with data analysis and use of technical tools to troubleshoot user issues </li> <li>Willingness to learn new technologies and product features and functionality </li> <li>Excellent communication skills and ability to engage with users at scale through written content (newsletters, webinars) and virtual sessions </li> <li>Strong time management and organizational abilities to balance multiple accounts and outreach programs </li> <li>A customer-first mindset with the ability to quickly build rapport, instill confidence, and drive adoption </li> <li>Ability to collaborate with cross-functional teams to achieve desired results </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Bachelor’s degree in a relevant field (e.g., Computer Science, Information Systems, Business) or equivalent experience </li> <li>Experience in high-volume user management or portfolio-based customer success models </li> <li>Prior exposure to automation or one-to-many engagement strategies (creating webinars, developing email campaigns, etc.) </li> <li>Experience working with data and ability to analyze user feedback patterns and provide insights to drive improvements </li> <li>Experience in product, consulting, or project management </li> <li>Industry knowledge specific to payments, fintech, or compliance frameworks </li> </ul> Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual US base salary range for this role is $88,900 - $133,300. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Chicago Team Operations Job type Full time <a href="#"> Apply for this role </a>

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