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<h2>Who we are</h2> Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search. Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc" target="_blank">@kentikinc</a>. <h3>What we do</h3> Kentik's platform team is responsible for storing, enriching, and querying traffic metadata and metrics from the world's largest networks. Our platform actively monitors infrastructure, triggers automated responses to outages and attacks, and plays a critical role in delivering complete network observability to our customers. We are seeking an experienced backend engineer interested in joining a dynamic team and contributing to Kentik's industrial-scale platform expansion. As a member of the platform team, you will have the opportunity to co-own, design, and scale a high-performance, data-intensive platform that plays a critical role for some of the most influential companies on the internet. Kentik is committed to fostering career growth opportunities and encourages its employees to expand their skills. The company has built a team of world-class engineers, network experts, and influential technologists in a remote-first culture. While prior experience in a remote environment is optional, Kentik highly values strong collaboration and communication skills and a high level of agency. Join us and be a part of a team that is shaping the future of network observability! <h3>What you'll do</h3> You will work closely with customer service, product, and other engineering teams to develop new features and maintain Kentik as the most performant solution. <ul> <li>Work to improve our distributed database to meet customer demands</li> <li>Collaborate with other engineer teams, support, and sales teams</li> <li>Work on high-visibility, challenging engineering problems</li> <li>Build on a data platform that pushes the boundaries of data velocity and volume for storage and retrieval</li> </ul> <h3>What you'll bring</h3> Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role! <ul> <li>7+ years experience developing backend services, and working with Go, Python, Node, or similar languages</li> <li>Solid understanding of data-intensive applications</li> <li>Experience in any relevant areas of network observability (SNMP, Streaming Telemetry, BGP, general metrics collection, etc)</li> <li>Strong interest in working on large-scale SaaS systems</li> <li>A passion to grow personally and contribute to our team</li> <li>Being collaborative is a must</li> </ul> <h3>Our tech stack</h3> <ul> <li>Our core data engine and platform are primarily written in Go</li> <li>We use Node.js + Express for application serving, and React as our primary UI framework</li> <li>We also use some JS and Python for tooling/scripting</li> <li>In addition to our own database, we use Postgres, Kafka, Mysql, and Redis</li> <li>Internal and public APIs expose both rest/json and gRPC endpoints</li> <li>Haproxy, Envoy for API traffic routing and balancing</li> <li>Github for source control, PRs, issues</li> <li>Jenkins for automated builds</li> </ul> <h3>What we offer</h3> Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The compensation range for this position is: $176,000 - 238,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to: <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. <h2>Come work with us</h2> The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Kentik

Staff Backend Engineer, Kentik Data Engine

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Harsco

Project Manager

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Developer Products builds tools that empower our developer users to build and integrate with Stripe. We aim to create new tools and experiences that can solve hard problems for our developer users that still give them meaningful and high-leverage ways for them to integrate. Our surface area ranges from hosted surfaces like <a href="http://workbench.stripe.dev" target="_blank">Stripe Workbench</a> to installable tools like the <a href="https://stripe.com/docs/stripe-cli" target="_blank">Stripe CLI</a> and <a href="https://stripe.com/docs/stripe-vscode" target="_blank">Stripe for VS Code</a>, to backend services like a websocket multiplexor for event streaming. <h2 id="what-youll-do">What you’ll do</h2> <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Build new products and tools (like Workbench and the Stripe CLI) that improve Stripe's developer experience </li> <li>Add new features to existing products, continuing to keep our developer experience first-in-class </li> <li>Influence the direction of our developer products by gathering insights and feedback from our developer community </li> <li>Work across different products, tech stacks, and programming languages </li> <li>Turn ambiguous problems that our developer users are facing into concrete products, from proposal, to kick-off, to building, and launch </li> </ul> <h2 id="who-you-are">Who you are </h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>5+ years in engineering across a wide range of products </li> <li>Prior experience building tools and products for developers </li> <li>Comfortable jumping between both backend and frontend systems </li> <li>Comfortable working directly with users </li> <li>Strong product mindset </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience with multiple languages (Ruby, Go, Java, Node…) </li> <li>Prior experience working across many teams </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $136,800 - $205,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations South San Francisco HQ, New York, or Seattle Remote locations Remote in United States Team Platform Job type Full time <a href="#">Apply for this role </a>

Stripe

Full Stack Engineer, Developer Products

Paylocity

Manager Technical Operations Support - Remote Worker, US

Immigration sponsorship is not available for this positionWhat you can expectAs a Technical Project Manager, you will lead and oversee the planning, execution, and delivery of technical projects. You will ensure that projects are completed on time, within budget, and meet quality standards. Your role is crucial in coordinating resources, managing stakeholders, and mitigating risks to achieve project success. About the TeamIn this role, you will be responsible for the overall delivery of new features for Zoom Contact Center. This includes project managing the release plans, diving into the feature technical discussions and coordinating with product managers, engineers, designers and operations.Responsibilities<ul> <li>Participating in Zoom Phone and Contact Center deployment projects by gathering requirements and designing and deploying solutions.</li> <li>Reviewing system configurations to determine the impact of known and anticipated business needs. Then, research, evaluate, design, and propose solutions to meet those needs, following best practices.</li> <li>Managing the execution of the project plan including deliverables, timeline, scope, schedule and billing while regularly communicating project status.</li> <li>Migrating customers from voice and video solutions to Zoom and 3rd party solutions.</li> <li>Maintaining internal process tracking updates including scheduling, documentation, porting and billing in accordance with the deployment project.</li> <li>Exchanging information, verbally and in writing, clearly, accurately, reliably, and timely.</li> <li>Documenting best practices and create a deployment and support playbook.</li> </ul>What we’re looking for<ul> <li>Have Bachelor's in CS, MIS, or its equivalent and at least 10+ years of experience designing and implementing Voice/Video and Contact Center solutions. Experience deploying Zoom Phone.</li> <li>Have experience with Voice/Video and Contact Center best practices, processes, and procedures for design, deployment, and support.</li> <li>Experience with migrations to Cloud Voice &amp; Cloud Contact Center solutions.</li> <li>Have knowledge of deployments for SBCs, trunks, and gateways.</li> <li>Have knowledge of VoIP and SIP protocols.</li> <li>Have background and knowledge of Voice Solutions (Zoom Phone, Cisco, Ring Central, Microsoft, 8x8, Avaya, Mitel, Vonage, etc.).</li> <li>Have background and knowledge of Contact Center solutions (Five9, Salesforce.com, Genesys, 8x8, Twilio, InContact, TalkDesk, etc.).</li> <li>Have Networking Experience and a good understanding of network requirements for Voice and Video deployments.</li> </ul>Salary Range or On Target Earnings:Minimum:$76,800.00Maximum:$186,200.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locations.Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment​ We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.#LI-Remote

Zoom

Technical Project Manager

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Sales Compensation Team at Stripe is responsible for the overall compensation strategy, design, and payment administration for the global sales organization. We ensure that Stripe’s objectives align with the compensation program and that our sales teams are paid accurately and timely. We provide thought leadership for the go-to market initiatives so that performance and compensation are effectively correlated. The Sales Comp team partners closely with the revenue generating and support functions across Stripe to support the success of our sales efforts. <h2 id="what-youll-do">What you’ll do</h2> Stripe’s Sales Compensation Team has an opening for an experienced systems analyst to be responsible for the effective implementation and ongoing use of the Incentive Compensation Management (ICM) tool. This person will need both sales compensation knowledge and proven experience as the business owner for the compensation calculation tool used to pay our sales force. The right person for this position will be someone who is passionate about sales compensation and comfortable working as a program manager for a compensation system. This candidate will need to have experience working across all levels and functions of an organization (preferably in a high growth environment) to handle questions and escalations and deliver accurate compensation on time. The role requires resilience and the ability to both partner and lead in cross-functional situations. Proven leverage of analytics and quantitative data to calculate and validate compensation is required. This role can be based out of South San Francisco, New York City, Seattle, Chicago, or Remote-US (preference to on-site 50% of time). <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Complete the in-progress implementation of the ICM tool to enable compensation calculations based on Stripe’s sales compensation models. </li> <li>Conduct testing to ensure the ICM correctly calculates payments due. </li> <li>Work closely with other systems and data teams to enable the performance data to directly feed into the ICM. </li> <li>Ensure the accurate and timely compensation each quarter to the entire sales force through the ICM. </li> <li>Distribute quarterly compensation statements to the sales force. </li> <li>Maintain the accurate salesforce hierarchy and payment structures. </li> <li>Build and maintain reporting dashboards for use at the individual, management, and executive levels. </li> <li>Distribute annual sales compensation plans in the ICM. </li> <li>Lead training and provide support to ICM users. </li> <li>Have an in-depth understanding of the sales compensation structures used at Stripe. </li> <li>Have an in-depth understanding of the sales function, product priorities, and individual sales team characteristics at Stripe. </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>BS or BA in Business, Data Science, Economics, Finance, Math, or Statistics. </li> <li>6+ years of experience in a Sales Compensation or Sales Operations role. </li> <li>3+ years as a key point of contact using an Incentive Compensation Management tool such as (e.g. Callidus, Captivate IQ, Varicent, Xactly). </li> <li>3+ years involved in the sales compensation design process. </li> <li>Experience with CRM (e.g. Salesforce) and reporting tools (e.g. Tableau). </li> <li>Strong logic, problem solving, and Excel modeling skills. </li> <li>Very organized and attentive to detail, with excellent prioritization skills that allow you to consistently deliver quality results on time. </li> <li>Ability to forge strong bonds, work collaboratively with, and influence internal partners such as other Sales channels, Finance, and Business Applications. </li> <li>Ability to handle escalations and urgent compensation requests with poise. </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>MBA or applicable Masters degree </li> <li>SQL programming experience </li> <li>Sales compensation design experience </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $133,800 - $200,700. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations New York, South San Francisco HQ, Seattle, or Chicago Remote locations Remote in United States Team Finance &amp; Strategy Job type Full time <a href="#">Apply for this role </a>

Sales Compensation Process & Systems Specialist

Ready to be a Titan? As a Senior Software Engineer will be part of the engineering team at ServiceTitan to help improve our products and build new ones. This is an exciting role for an engineer to come in and lead the major feature development in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in a perfect company. What you'll do: <ul> <li>Architect, design, and implement user-facing features end-to-end</li> <li>Work with product managers, designers, and engineers to prototype and implement product features</li> <li>Communicate effectively with other engineers, product managers, customers, and partners.</li> <li>70% development / 30% working on requirements, mentorship, supervision.</li> </ul> What you'll bring: <ul> <li>8+ years of industry experience</li> <li> Expert-level knowledge of: <ul> <li>Microsoft .NET technology stack (C# / .NET, <a href="http://asp.net/" target="_blank">ASP.NET</a> MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)</li> <li>HTML5 and JavaScript; experience such front-end frameworks as React and Knockout.js is a plus</li> </ul> </li> <li>Ability to empathize with our users and champion for their experience.</li> <li>Ability to use data-driven approach for product decisions. Experience with A/B testing is a plus.</li> <li>Strong communication and technical writing skills</li> <li>Experience with Git, unit testing, debugging, profiling, Visual Studio, JIRA, and other tools that are typically used by developers on Microsoft technology stack</li> <li>B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field</li> </ul> Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $126,000 USD - $182,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Senior Software Engineer

Ready to be a Titan?ServiceTitan is looking for an implementation manager for the New Trades SMB Implementation Team. In this role, you will become a critical member of the New Trades team, influence the company's continued success in this endeavor, and help shape the future of our expansion into New Trades markets. The ideal candidate will have experience in software implementation, escalation management, product solutions and strategic planning. You will own your client’s customer experience throughout implementation; expected to deliver excellent service, help clients complete onboarding in a timely manner and comfortable using the platform. The New Trades Implementation team is dedicated to delivering customers from trades outside our core ICP (including but not limited to Roofing, Exteriors, Water Treatment, Pool &amp; Spa, Security Systems and other trades). Titans in the New Trades Implementation will need to think outside the box to improve existing workflows to meet our customer's unique business needs. We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We share happy and sad moments with our customers, we laugh and cry with them, and we build relationships that go far beyond a business partnership. We are a group of ambitious, intelligent, hard-working, and fun people. If you are passionate about helping real hard-working people, love technology, aren't afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our CS team is where you belong.What you'll do:<ul> <li>Serve as a process and workflow focused point of contact for a cohort of customers during 5 week implementation program</li> <li>Prepare, update, and manage project management materials</li> <li>Keep all customers within your cohort on track to go-live within their agreed-upon schedule</li> <li>Manage various forms of risk that would prevent customers from going live within predetermined schedule</li> <li>Conduct live working sessions with customers, demonstrating best practices and critical features for go live</li> <li>Host open office hours, 1:1 meetings, and group check-in calls with your assigned cohort</li> <li>Troubleshoot software and hardware issues related to supporting ServiceTitan and integrated applications</li> </ul>What you'll need:<ul> <li>At least 2+ years of relevant experience preferred or Home Service industry knowledge and experience</li> <li>Critical thinking skills with experience in troubleshooting software issues</li> <li>Experience with ServiceTitan software a big plus</li> <li>Exceptional project management skills; Proven ability to multitask and manage multiple moving pieces at a time while paying strict attention to detail</li> <li>Exceptional customer relationship skills and a clear view on what constitutes excellent customer service </li> <li>Familiarity with SaaS business models a plus</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $54,000 USD - $78,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

SMB Implementation Manager, New Trades

Reports to: Power-Gen Division Sales Manager Cooperates with: All Departments Primary Responsibility: This position is responsible for direct sales of the complete MIRATECH product line, primarily in the Power Gen Market Segment, for the Midwestern US region Specific Duties and Responsibilities: <ul> <li>Manage account sales and opportunity pipeline for the Midwestern US region. </li> </ul> <ul> <li>Develop new accounts to continuously improve MIRATECH’s image and customer relations. </li> </ul> <ul> <li>Develop new and maintain existing Consulting Engineer relationships. </li> </ul> <ul> <li>Retain, grow, and manage existing customer accounts and relationships. </li> </ul> <ul> <li>Develop and increase sales revenue and gross profit to meet assigned targets. </li> </ul> <ul> <li>Manage independent manufacturers’ representatives within territory with respect to account lists, call frequency, pricing, and commissions. </li> </ul> <ul> <li>Manage product, market, and regulatory tracking and training. </li> </ul> <ul> <li>Keep up-to-date of new products and services. </li> </ul> <ul> <li>Develop and document sales and key account plans for territory in Salesforce CRM platform. </li> </ul> <ul> <li>Create budgets, forecasts and projections for territory and accounts. </li> </ul> <ul> <li>Coordinate activities with support team that includes: Inside Sales, Customer Service, Project Management, Marketing, Product Development, Engineering, Finance, and Production managers. </li> </ul> <ul> <li>Participate in education and training conferences, sales events, and marketing programs. </li> </ul> <ul> <li>Attend tradeshows as required. </li> </ul> <ul> <li>Monitor competitors, market conditions, and product developments. </li> </ul> <ul> <li>Deliver presentations on company products and services to current and potential customers. </li> </ul> <ul> <li>Respond to sales inquiries by phone, electronically, or in person. </li> </ul> <ul> <li>Travel up to 55% of the time in assigned territory. </li> </ul> <ul> <li>Other duties as assigned. </li> </ul> Qualifications: <ul> <li>Live in the Midwestern Region or willing to relocate. Greater Chicago, Milwaukee, or Indianapolis is preferred. </li> </ul> <ul> <li>B.A. or B.S. degree from an accredited college/university in Business / Marketing / Engineering. </li> </ul> <ul> <li>5+ years of successful industrial product business-to-business sales. </li> </ul> <ul> <li>Stationary engine Power Gen Industry sales experience preferred - knowledge of systems such as gen-sets and emissions and emissions reduction systems. </li> </ul> <ul> <li>Attention to detail. </li> </ul> <ul> <li>Organizational and time management skills. </li> </ul> <ul> <li>Excellent written and verbal communication skills. </li> </ul> <ul> <li>High energy with a positive, courteous attitude. </li> </ul> <ul> <li>Willingness to work cross functionally, assert beliefs and opinions, and to learn. </li> </ul> <ul> <li>Proficient use of Microsoft Office products, including Excel, Word, PowerPoint, and Outlook. </li> </ul> <ul> <li>Proven ability to achieve sales targets. </li> </ul> <ul> <li>Knowledge and understanding of reciprocating engines, silencers, and catalysts preferred. </li> </ul> <ul> <li>Experience with the use of CRM, ERP, or other customer database systems. </li> </ul> Equal Opportunity: MIRATECH is an equal-opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations.

Miratech

Midwest Regional Sales Manager

<h3>See yourself at Twilio</h3> Join the team in Twilio’s R&amp;D organization as our new Director of L&amp;D. <h3>Who we are &amp; why we’re hiring</h3> Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. <h3>About the job</h3> Twilio is the world’s leading customer engagement platform empowering developers to build modern communication applications and experiences. Twilio’s R&amp;D team is looking for their Director of Learning and Development to shape the future of the organization. We are seeking a dynamic and experienced Director of L&amp;D to lead the strategic design and implementation of comprehensive learning initiatives within Twilio’s R&amp;D organization. This role will focus on enhancing and upleveling employee skills, fostering creativity, and ensuring a deep understanding of our product portfolio and development processes. Be part of a forward-thinking organization that values innovation and employee growth, where you have the opportunity to shape the learning culture and drive impactful change across the R&amp;D function. You will be partnering and collaborating with a variety of stakeholders from Product, Engineering, Operations, central L&amp;D and Human Resources to craft a thoughtful ecosystem for partnership to lead the strategic design and implementation of comprehensive learning initiatives within Twilio’s R&amp;D organization. If you are excited about building and leading a high-performing L&amp;D team within Product Operations, this is the opportunity for you. <h3>Responsibilities</h3> In this role, you’ll be responsible for: <ul> <li> Team Development: Build and lead a dedicated Learning and Development team to create tailored learning role-based learning paths for upskilling R&amp;D employees for Product Managers, Software Engineers, Technical Program Managers, and Individual Contributors. This team will be responsible for facilitating Tweek Week hackathons and developer-oriented activities to inspire creativity and address customer pain points. </li> <li> Product Training: Partner with R&amp;D leadership to design engaging training sessions for onboarding new R&amp;D employees, ensuring they are well-versed in our product portfolio and can effectively convey product value.</li> <li> Executive Training: Partner with our Enterprise L&amp;D team to develop and implement a comprehensive training program for all R&amp;D Directors and above to enhance their skills in delivering our product strategy to customers, focusing on effective communication and customer engagement strategies.</li> <li> PDLC Framework: Partner with VP of Product Operations to establish a structured learning plan to educate employees on a standardized product development lifecycle framework with clear RACI (responsible, accountable, consult, inform) matrices, required artifacts, and robust governance mechanisms. The PDLC is the official process Twilio will follow to take a product from idea to build to launch and scale. A consistent PDLC with a well defined and aligned RACI will ensure that all stakeholders can be held accountable for their contribution to building successful products.</li> <li> Documentation Training: Create and deliver a learning path for employees on best practices for writing critical documents, including PRFAQs (Product Requirement FAQs), MRDs (Market Requirements Documents), WPR (Weekly Product Review Documents), and other relevant documentation artifacts.</li> <li> Partner with a variety of stakeholders in Product Management, Engineering, Operations and Human Resources to ensure outcome alignment on critical L&amp;D programs and initiatives.</li> </ul> <h3>Qualifications </h3> Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li> Education: Bachelor’s degree in a relevant field (e.g., Education, Human Resources, Business Administration, or a related discipline).</li> <li> Experience: <ul> <li>Minimum of 8-10 years of experience in Product Operations, Learning and Development, Training, or Organizational Development, preferably in an R&amp;D or technology-driven environment.</li> <li>Proven track record of building and leading high-performing teams.</li> <li>Experience in designing and implementing training programs, particularly in technical fields or within R&amp;D organizations.</li> </ul> </li> <li> Technical Skills: <ul> <li>Understanding of the Product Development Lifecycle and RACI frameworks.</li> </ul> </li> <li> Communication Skills: <ul> <li>Exceptional verbal and written communication skills with the ability to convey complex concepts clearly and engagingly.</li> </ul> </li> <li> Creativity and Innovation: <ul> <li>Strong ability to foster a culture of creativity and innovation through learning activities such as hackathons and workshops.</li> </ul> </li> <li> Strategic Thinking: <ul> <li>Ability to align L&amp;D initiatives with R&amp;D organizational goals and business strategy.</li> </ul> </li> <li> Analytical Skills: <ul> <li>Ability to assess training needs and measure the effectiveness of learning initiatives through data analysis and feedback mechanisms.</li> </ul> </li> <li> Learning Technologies: <ul> <li>Familiarity with e-learning platforms, Learning Management Systems (LMS), and other digital tools.</li> </ul> </li> <li> Project Management: <ul> <li>Experience in managing multiple training projects, including planning, execution, and evaluation.</li> </ul> </li> <li> Cultural Competence: <ul> <li>Understanding of diverse learning styles and cultural differences to create inclusive training experiences.</li> </ul> </li> <li> Strong Leadership Presence <ul> <li>Ability to influence at all levels of the organization and across functions.</li> </ul> </li> <li> Passionate about learning and development: <ul> <li>Continuous improvement mindset. </li> </ul> </li> </ul> <h3>Location</h3> This role will be remotebut is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. <h3>Travel</h3> We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5-10% travel is anticipated to help you connect in-person in a meaningful way. <h3>What We Offer</h3> There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. <h3>Twilio thinks big. Do you?</h3> We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. *Please note this role is open to candidates outside of Colorado, California, New York,Washington and Washington D.C. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado: $185,000-$205,000.</li> <li>Based in Washington D.C.: $185,000-$205,000.</li> <li>Based in New York, Washington State, or the San Francisco Bay area, California: $174,000 - $217,000</li> <li>This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Applications for this role are intended to be accepted until November 4th, 2024 but may change based on business needs. Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodation@twilio.com</a>.

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