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<h2>Who we are</h2> Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search. Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc" target="_blank">@kentikinc</a>. <h3>What we do</h3> As a Program Manager, Product, you will be responsible for managing and executing all tactical aspects of the product release process. This role will ensure seamless coordination across product, engineering, marketing, and other key stakeholders to drive successful and timely releases. The ideal candidate will bring structure, efficiency, and clear communication to the release process, ensuring alignment and minimizing disruptions. <h3>What you'll do</h3> <ul> <li>Own and manage the product release lifecycle, from planning to execution</li> <li>Develop and manage release roadmaps and timelines</li> <li>Identify and manage dependencies between swimlanes</li> <li>Manage highly strategic cross-functional projects and ensure projects align with overall product strategy and business goals.</li> <li>Establish and enforce standardized product release processes, including approval workflows and launch readiness checklists</li> <li>Coordinate cross-functional teams to ensure whole company readiness for each release</li> <li>Identify potential risks and roadblocks early in the release process and proactively develop mitigation strategies</li> <li>Continuously refine release processes to improve efficiency and reduce bottlenecks</li> <li>Act as the central point of contact for all release-related activities, ensuring alignment between product, engineering, marketing, product support, and other teams</li> <li>Ensure clear and timely communication of release plans, updates, and post-release evaluations</li> <li>Develop and distribute release notes, internal briefings, and external announcements in collaboration with product marketing and customer support</li> <li>Maintain a centralized repository for documentation to improve accessibility and alignment across teams</li> <li>Serve as a liaison between teams to ensure alignment and expectation management</li> </ul> <h3>What you'll bring</h3> <h4>Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!</h4> <ul> <li>5+ years of experience in program or project management within a product or engineering organization</li> <li>Strong leadership and management skills</li> <li>Excellent communication and interpersonal skills</li> <li>Experience in project management methodologies (e.g., Agile, Waterfall)</li> <li>Strategic thinking and planning skills</li> <li>Risk management skills</li> <li>Experience working with product development tools such as Notion, Productboard, and GitHub Projects</li> <li>Experience with creating and rolling out processes - i.e. documentation, communication, change management</li> <li>Ability to drive cross-functional alignment and execute structured processes effectively</li> <li>Proven ability to manage multiple projects and drive initiatives to completion</li> <li>Experience working in a SaaS environment with fast-paced product cycles</li> </ul> Nice to haves: <ul> <li>Program management certification (e.g., PMP, SAFe, or similar)</li> <li>Background in or familiarity with one or more of these areas: Network Engineering, Network Management Systems, Network Performance Management, Network Performance/Monitoring, DDoS detection and mitigation</li> </ul> <h3>What we offer</h3> Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The compensation range for this position is: $130,000 - $180,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to: <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. <h2>Come work with us</h2> The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Kentik

Program Manager, Product

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The CX Compliance team is essential in ensuring that our global CX Compliance Operations function efficiently, comply with regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, you will be responsible for conducting end-to-end Transaction Monitoring investigations for customers (individuals/entities) that may lead to drafting and filing a SAR. Additionally, you will be proactively detecting emerging risks, optimizing compliance processes, and testing new tools and models before deployment to ensure smooth transition to production. You will work independently and extensively with cross functional teams (such as Financial Crime Risk Investigations, Workforce Management, Content and Learning &amp; Development stakeholders) prioritizing multiple tasks with minimal guidance, and remain open to feedback from all levels to drive continuous improvement in compliance operations. The ideal candidate combines proven expertise in compliance operations production roles, analytical excellence, and the ability to think creatively to identify and propose impactful solutions. What you’ll be doing (ie. job duties): <ul> <li>Investigations &amp; Risk Analysis</li> <ul> <li>Investigate and analyze manual referrals and automated alerts stemming from transaction monitoring systems</li> <li>Conduct due diligence research and KYC reviews on transaction activities across internal and external tools to assess legitimacy and mitigate risks.</li> <li>Document findings and create written narratives to support case investigations.</li> <li>Recommend case decisions based on investigative results in line with regulatory requirements and best practices</li> </ul> <li>Optimization &amp; Process Improvement</li> <ul> <li>Identify patterns or emerging risks</li> <li>Collaborate with cross-functional teams to evaluate, refine, and optimize compliance workflows, models, and procedures. Focus on improving efficiency, efficacy, scaling resources, and introducing industry best practices.</li> </ul> <li>Tool/Model Testing &amp; Technology Feedback</li> <ul> <li>Act as a subject matter expert for new and existing Compliance Operations tools, processes, and future enhancements.</li> <li>Test compliance tools, rules, and/or detection models, providing actionable feedback to technology machine learning teams.</li> </ul> <li>Knowledge Leadership</li> <ul> <li>Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigation</li> </ul> <li>Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures</li> </ul> What we look for in you (ie. job requirements): <ul> <li>Minimum of 3-5 years of relevant experience in traditional financial services, crypto, or the tech industry, with a focus on TMS/EDD compliance investigations, or regulatory matters.</li> <li>Strong interpersonal, analytical, and communication (verbal and written) skills</li> <li>Experience working with Google apps</li> <li>Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment</li> <li>Ability to think both strategically and operationally, with an eye for identifying risks and opportunities early.</li> <li>Creativity and problem-solving skills to address unstructured challenges.</li> </ul> Nice to haves: <ul> <li>Relevant experience in EDD and Transaction Monitoring workflows including SAR narrative drafting and filing</li> <li>Experience in project management, data analytics, and/or third-party vendor management</li> <li>Proficiency with business intelligence tools such as Looker/Tableau/PowerBI, JIRA, Hummingbird, and Salesforce Service Cloud.</li> <li>Experience collaborating with internal external outsource business partners</li> <li>Professional certification in AML or Fraud (e.g. CAMS, CFCS, CFE) </li> <li>Advanced degree in business, finance, or customer experience (CX)</li> </ul> Position ID: G2726 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $99,365—$116,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

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