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Senior Superintendent - Mission Critical

Job Description: About us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview The Global Information Security (GIS) is responsible for protecting Bank information systems, confidential and proprietary data, and customer information. Cyber Security technology function is responsible of development and maintenance of security products across Bank of America. Team works on various security products and also develops in-house products. Job Description The individual will be part of Cyber Security technology GEN-AI team that are responsible for implementing large language models (LLMs) with Retrieval Augmented Generation (RAG) capabilities, having expertise in natural language processing (NLP), machine learning, and data engineering to create highly accurate and contextually relevant generative AI solutions within the cyber security domain. Responsibilities <ul><li>Senior Programmer: Writing and maintaining code , bug fixes ,lead &amp; contribute to design discussions, investigating and resolving production issues , code review, develop frameworks and work with development manager to lead the development team.</li></ul> Requirements Education: B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization) Certifications, If Any: NA Experience Range: 10+ years Foundational skills: <ul> <li>Strong programming skills in Python</li> <li>Good working experience with Kafka and Streaming technologies ( Apache Spark , Apache Flink and/or Kafka Streaming ) and/or Numpy, Scipy, Pandas, Dask, spaCy, NLTK, sci-kit-learn and PyTorch</li> <li>Develop high-quality software design and architecture.</li> <li>Exposure to Kubernetes</li> <li>Ability to work and deliver in Agile and geographically distributed teams.</li> <li>Strong analytical skills</li> <li>Good communication skills</li> </ul> Desired skills <ul> <li>databases</li> <li>Exposure to NoSQL databases</li> <li>Exposure to Gen AI / AI / ML technologies</li> <li>Exposure to development with Cloud technologies</li> </ul> Work Timings: 11:30am to 8:30pm Job Location: Hyderabad/Chennai

Bank of America

Senior Engineer - GBS IND

Job TitlePortfolio Strategy LeadJob Description SummaryThe Portfolio Strategist will be dedicated to one or more of Cushman &amp; Wakefield’s most dynamic client accounts. In this role, you will collaborate closely with peers and the account team to support a client's strategic real estate vision. As the Portfolio Strategy Lead, you will maintain a thorough understanding of a client’s global real estate portfolio and oversee optimization efforts, including the ongoing management of a comprehensive Plan of Record. With support from complementary account team members, you will oversee portfolio optimization initiatives and progress towards client’s enterprise goals.Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES<ul> <li>Ability to think strategically and creatively, to articulate client challenges and demonstrate how the real estate portfolio strategy can address enterprise business objectives.</li> <li>Gather data across a broad range of sources, perform careful analysis, synthesize trends into takeaways and prepare thoughtful reporting for executive review. This detail-oriented professional will play a critical role in helping our account teams identify strategic opportunities, mitigate risk, and bring real estate opportunities to life. </li> <li>Responsible for providing analytical support, research, and Business Intelligence report development that supports real estate strategy workstreams across a client’s real estate portfolio. Ability to develop a storyline and executive deliverables that aid stakeholder consensus and approval.</li> <li>Strong eye for executive infographics, distilling complex data sets to action-oriented insights.</li> <li>Support client’s internal approval protocols; this includes developing a storyline and deliverables that result in stakeholder consensus and approval. Carefully document potential cost implications, risk and timeline impacts for key strategic initiatives. </li> <li> Support client’s internal capital and budget planning processes, as required. Rationalize our client’s forward-looking pipeline with asset-level Plan of Record documentation.</li> <li> Coordinate with the account team and client stakeholders to ensure tracking and reporting of client(s) deliverables. Provide cross-functional partnership with transactional teams and client stakeholders.</li> <li>Perform outreach to account leaders to diagnose challenges and problem areas, then drive &amp; facilitate the delivery and presentation of insights &amp; analytics related to those challenges.</li> <li>Track programmatic delivery to accounts and the outcomes of that delivery with the account teams.</li> <li>Collaborate with global team members in the development of innovative analytics, tools, and processes</li> <li>Perform industry research and analysis, helping to benchmark client activities to industry best practice.</li> <li>Manage analytical projects/program which may include business intelligence and geospatial reporting.</li> <li>Ensure portfolio-wide SLA’s &amp; KPI’s are achieved and aligned with contractual agreements.</li> <li>Support ad-hoc strategic projects as client needs arise.</li> </ul>EDUCATION and EXPERIENCE<ul> <li>Bachelor's degree required in related field.</li> <li>5-10+ years of experience in a real estate portfolio strategy or strategic consulting position.</li> <li>Comfort in broad real estate asset types is preferred</li> <li>Experience in Microsoft Power BI, Tableau, Alteryx and/or ESRI is a great value-add but not required.</li> <li>Prior experience in commercial real estate is required.</li> <li>Demonstrated leadership, self-management, and problem resolution skills. Ability to manage, review, and analyze a large volume of transactions globally.</li> <li>Excellent interpersonal skills and ability to work in a team environment.</li> </ul> Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $144,500.00 - $170,000.00Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

Portfolio Strategy Lead

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Merrill Team Financial Advisor Business Development Program The Merrill Wealth Management Team Financial Advisor (TFA) engages in: <ul> <li>Developing a book of business in order to meet and exceed the required performance hurdles</li> <li>Effectively sourcing prospective clients, capitalizing on referrals, assessing customer needs, referring customers to the appropriate service provider, and executing highly customized solutions to meet the customer needs</li> <li>Recommending investment products and services that are suitable for prospects and clients based on their objectives, resources, time horizon, risk profile and preferences</li> <li>Balancing investment growth, referral activities, customer follow up, prospect building, administrative compliance and personal growth and development according to both a day-to-day and longer-term plan</li> <li>Planning and managing resources (time, people, budget) to run a productive practice</li> <li>Seeking the expertise of specialists, where appropriate, to identify planning and investment strategies for a client</li> <li>Establishing and maintaining relationship with the management team and informing management of any circumstances that require supervisory attention/review/approval as per compliance guidelines and policies</li> <li>Completing mandated training, assessments, performance goals and continuing education requirements</li> </ul> The TFA engages in all of the above activities with the support and mentorship of a Financial Advisor Team. The Team Financial Advisor receives: <ul> <li>The strength and name recognition of Merrill and Bank of America.</li> <li>World class training throughout their career with Merrill Wealth Management</li> <li>State of the art software programs to assist in your success</li> <li>Access to a full array of investment and banking products for your clients</li> <li>Coaches or mentors located within your office to work with you towards your success</li> </ul> Ideal candidates: The Team Financial Advisor Development Program is designed for individuals ready to make a career transition and follow their passion of becoming a Financial Advisor. Successful candidates have at least three years of full time sales experience in ever more challenging environments. The sales experience should include the successful use of outbound sales techniques to exceed sales goals. Financial acumen gained through work experience is ideal. Essential Duties and Responsibilities: <ul> <li>Performance Hurdles: A Team Financial Advisor (TFA) must acquire clients through personalized marketing techniques to meet minimum performance hurdles.</li> <li>Registration and Licensing Requirement: A TFA is required to obtain necessary licensing and registrations (Series 7 and Series 66 and Insurance).</li> <li>Education Requirement: A TFA is required to complete the Certified Financial Planner (CFP) Investment Planning Course and the Financial Planning course.</li> <li>Development Assessment: A TFA must successfully complete ongoing Developmental Assessments throughout the training. In preparation for the assessment, the TFA studies a variety of topics and may participate in developmental activities in the areas including but not limited to: Merrill strategy, products &amp; services, wealth management process, desk top technology, marketing consultative sales skills and investment financial planning knowledge.</li> <li>Performance Requirements: A TFA is expected to meet the performance and development requirements of the Financial Advisor Development Program and transition to a full Financial Advisor at the conclusion of the program.</li> </ul> Required Qualifications <ul> <li>Proven ability to engage with and influence others</li> <li>Exceptional interpersonal and relationship building skills</li> <li>Effective communication skills (written and verbal) - Proven ability to quickly build trust and credibility</li> <li>Proven ability to assess needs of clients and recommend appropriate solutions/interventions </li> <li>Proven ability to work collaboratively on a team and with key partners</li> <li>Proven ability to listen and probe for clarity and understanding</li> <li>Goal and results oriented</li> <li>Ability to source clients through prospecting and networking</li> <li>Ability to work in an environment where the majority of your compensation is tied to your performance</li> <li>Strong follow-through skills</li> <li>Computer/technical literacy and proficiency in Microsoft Word, PowerPoint, Excel</li> </ul> Desired Qualifications <ul> <li>At minimum a Bachelor’s Degree</li> <li>Demonstrated track record of success</li> <li>Proficiency in using Sales Force / Client Relationship Manager Tool</li> <li>Strong understanding of the Financial Advisor role</li> </ul> This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Shift:1st shift (United States of America) Hours Per Week: 40

Merrill Team Financial Advisor

Location: Remote, USShift: Flexed weekday daytime schedule with some weekend and evening requirements throughout the month.R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Utilization Review Author, you will help our hospital clients by working alongside our Physician Advisory team to provide first-level initial admission and continued stay case reviews. Every day you will, determine the appropriate cases for review, utilizing client-specific guidelines. Upon identification of a case, you will ensure that appropriate orders and clinical documentation are in place prior to the application of the evidence-based criteria. To thrive in this role, you must have experience in a clinical inpatient environment and hospital-based utilization or case management experience. Proficiency in basic computer skills is essential for excelling in this remote position.Here’s what you will experience working as a Utilization Review Author:<ul> <li>Perform initial admission and continued stay reviews utilizing InterQual or Milliman to identify and support the appropriate level of care.</li> <li>Abstract data from a variety of medical records to ensure accurate clinical data.</li> <li>Adhere to established quality, timeliness, and productivity outputs required in the completion of first-level nursing utilization review.</li> <li>Perform other duties as assigned by departmental leadership in support of departmental and organizational strategies and goals which may include system testing, training, and other opportunities that promote growth.</li> </ul>Required Skills:<ul><li>Active Registered Nurse (RN) license in your state of residence, with eligibility to obtain a California RN license</li></ul>For this US-based position, the base pay range is $18.69 - $39.35 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

Utilization Review Author

Education Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a business where you can help your clients achieve their goals through financial planning. On your path to becoming a financial advisor, you start as a financial representative focused on client-building and obtaining licenses. Our award-winning training programs equip you with the education, skill-building, and development strategies you need to be successful in building a financial planning practice that focuses on: Planning Experience <ul> <li> Asset &amp; Income Protection</li> <li> Education Funding</li> <li> Investment &amp; Advisory Services</li> <li> Trust Services</li> <li> Retirement Solutions</li> <li> Business Needs Analysis </li> </ul>Northwestern Mutual’s proprietary planning software helps you educate your clients and deliver holistic financial plans—including investments for growth, insurance for protection, and annuities for guaranteed income in retirement—that helps you have a bigger impact on your clients and community. Becoming a business owner allows you to shape your workday around your life and achieve uncapped earning potential through a performance-based compensation structure. We believe there’s more than one way to start, build, and grow your practice. As an entrepreneur, you can build your business in a way that aligns with your long-term vision and goals like opening an office, joining a sophisticated team, or becoming an advanced advisor. Responsibilities As a financial advisor, you will: <ul> <li> Grow your client base by making new connections, maintaining a strong referral network, and providing a great client experience </li> <li> Build personalized, holistic financial plans tailored to every client’s unique needs </li> <li> Manage your client’s financial plans to help them achieve their goals </li> <li> Grow relationships with clients to support them through every stage of life </li> </ul> Training, licensing &amp; designations Northwestern Mutual has been recognized for maintaining one of the best-trained sales forces in the country. We are committed to your continued training and development throughout your career. That starts with our award-winning curriculum designed to support your first three years in the business. In the program, you’ll hear from industry experts, learn the art of client acquisition to drive longevity in the career, and have access to our national network of tenured financial advisors to learn the business through first-hand experience. To become a financial advisor, you must obtain the following licenses: Life/Accident &amp; Health Certifications, Securities Industry Essentials (SIE), and Series 6, 7, and 63. Northwestern Mutual provides pre-payment/reimbursement* for course tuition fees and books. Compensation &amp; Benefits <ul> <li> Performance-based earnings and revenue 1 :</li> <ul> <li> A verage advisor annual earnings of $61K-$119K (based on 2018-2023 company average for representatives in the first 3 years) </li> <li> Top 25% advisor annual earnings of $137K-$250K (based on 2018-2023 company data for top quartile advisors in the first 3 years) </li> </ul> <li> Additional income structure to support training and early development </li> <li> Renewal income earned for continued client support and policy management </li> <li> Bonus programs and expense allowances </li> <li> Support for insurance licensing, Securities Industry Essentials®, Series 6, Series 7, Series 63, and more </li> <li> Certified Financial Planner® licensing support 2 </li> <li> Fully company-funded retirement package and pension plan </li> <li> Competitive and comprehensive medical, vision, and dental plans </li> <li> Life Insurance and Disability Income Insurance </li> <li> Parental benefits at every stage of family planning </li> </ul> Qualifications You could be right for this opportunity if you have: <ul> <li> Bachelor’s degree </li> <li> Entrepreneurial ambitions to be a business owner </li> <li> History of success in relationship-building or client-facing roles </li> <li> Excellent time-management skills </li> <li> Desire for continuous learning and collaboration </li> <li> Proficient critical thinking skills </li> <li> Strong communicator </li> <li> Strong sense of motivation and drive </li> <li> Legal authorization to work in the US without sponsorship </li> </ul>Our Financial Advisors are valued partners and proud business owners. As such, they are considered independent contractors 3 for income tax purposes, and a statutory employee for Federal Insurance Contributions Act (FICA) tax purposes. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries, including Northwestern Long Term Care Insurance Company (NLTC), Northwestern Mutual Investment Services, LLC (NMIS) (Investment Brokerage Services), a registered investment adviser, broker-dealer, and member of FINRA and SIPC, and Northwestern Mutual Wealth Management Company® (NMWMC) (Investment Advisory Services), a federal savings bank. NM and its subsidiaries are in Milwaukee, WI. <ul><li>Individuals are required to have a minimum of three years of service at Northwestern Mutual to qualify for the designation pre-payment and reimbursement program. </li></ul>1 No level of income is guaranteed. As used here, “revenue” includes exclusively First Year and Renewal Commissions, Bonuses, Northwestern Mutual Investment Services, LLC and Northwestern Mutual Wealth Management Company commissions and fees, Strategic Employee Benefits Services commissions, and Expense Allowances. Data uses average revenue from 2018-2023; included revenue was positive and not equal to 0 and earned by full time, active Financial Representatives producing for the entire year each of the years data was used. First year range is $271.73 - $2,923,976.22. Source: Northwestern Mutual, 2024 2 Certified Financial Planner Board of Standards Center for Financial Planning, Inc. owns and licenses the certification marks CFP®, CERTIFIED FINANCIAL PLANNER®, and CFP® (with plaque design) in the United States to Certified Financial Planner Board of Standards, Inc., which authorizes individuals who successfully complete the organization’s initial and ongoing certification requirements to use the certification marks. 3 Northwestern Mutual Financial Representatives are Independent Contractors whose income is based on production. If offered to apply for approval of a contract to become a Northwestern Mutual Financial Representative, a national criminal background check is required. Should the background check results provide information which would not allow someone to work for Northwestern Mutual, approval for contract will be withdrawn. Posted Salary Range USD $61,000.00 - USD $250,000.00 /Yr.

Northwestern Mutual

Financial Advisor

<h1>About OnePay</h1>OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:<ul> <li>Checking and high-yield savings accounts</li> <li>Domestic and international peer-to-peer payments</li> <li>Credit Builder and credit score monitoring</li> <li>Digital wallet / contactless payment solutions</li> <li>Buy-now-pay-later installment loans at Walmart</li> </ul>Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry.There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!<h1>The Role</h1>As a Talent Partner at OnePay, your work will have a direct impact on company growth and team building, driving everything from first conversations with talent to scaling critical functions that help bring our mission to life with world-class teams. You will:<ul> <li>Own and run full-cycle searches across engineering, product, marketing, and operations</li> <li>Partner directly with hiring managers to shape search strategy and deliver strong pipelines</li> <li>Source creatively and build top-of-funnel pipelines using more than just LinkedIn</li> <li>Lead closing conversations with clarity, confidence, and empathy</li> <li>Share market insights and hiring feedback to inform broader talent strategy</li> </ul><h1>You Bring</h1><ul> <li> 4+ years of recruiting experience, including: <ul> <li>At least 2 years in agency setting</li> <li>1–2 years in-house, ideally at a high-growth startup</li> </ul> </li> <li>Proven success in owning full-cycle roles independently</li> <li>Strong sourcing, negotiation, and candidate closing experience</li> <li>Adaptability and range - you’ve flexed between specialist roles and generalist hiring</li> <li>Drive and proactivity - everyone here is a builder and executor</li> <li>Candidates with experience working in financial services or fintech will be prioritized</li> </ul><h1>What We Offer</h1><ul> <li>Competitive base salary, stock options, and health benefits from Day 1</li> <li>401(k) plan with company match</li> <li>Remote-friendly (US), flexible time off (FTO), and opportunities for growth</li> <li>A high-growth, mission-driven, inclusive culture where your work has real impact</li> </ul><h1>Standard Interview Process</h1><ul> <li>Initial Interview with Talent Partner</li> <li>Technical or Hiring Manager Interview</li> <li>Team Interview</li> <li>Executive Interview</li> <li>Offer!</li> </ul><h1>Equal Employment Opportunity</h1>To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at <a href="mailto:talent@onepay.com" target="_blank">talent@onepay.com</a>.

Talent Partner

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: PayPal is seeking a Global Senior Director of Technical Support &amp; Technical Account Management to lead the next phase of our global merchant support strategy for Enterprise and SMB merchants. This leader will oversee both our Technical Support teams and Technical Account Managers (TAMs)—ensuring that merchants not only get fast, reliable support but also thrive and grow on the PayPal platform. Job Description: Essential Responsibilities: <ul> <li>Serve as on-the-ground technical leader and partner with Product Development, Commercial and Operational leadership teams</li> <li>Bring outside-in thinking to the organization and highlight industry trends that should be considered and evaluated</li> <li>Develop a data-driven mindset focused on leveraging data to deliver service excellence to customers</li> <li>Instill PayPal's values into the team and guide-develop the team to deliver high performance and desired business results </li> </ul> Minimum Qualifications: <ul><li>Minimum of 18 years of relevant work experience and a Bachelor's degree or equivalent experience. </li></ul>PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is $169,500 to $291,500 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a> Who We Are: To learn more about our culture and community visit <a href="https://about.pypl.com/who-we-are/default.aspx" target="_blank">https://about.pypl.com/who-we-are/default.aspx</a> Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Notice to Applicants and Employees who reside within New York city. Click <a href="https://careers.pypl.com/Contact-Us/default.aspx" target="_blank">https://careers.pypl.com/Contact-Us/default.aspx</a> to view the notice. REQ ID R0127843

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