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<h2>Job Description</h2>We are seeking a dynamic and visionary leader to join our team as Director, AI Sales to lead the success of our ambitious specialist AI sales team in North America. In this pivotal role, you will own the North America AI Sales team, driving the success of ambitious targets and harnessing groundbreaking technology to redefine engagement with our customers. This role requires expertise in AI solutions and demonstrated leadership in building high-performance, technical sales teams. Experience within overlay sales is a huge bonus.This is an unique opportunity to lead our fastest growing product category, across our #1 market. You will lead our specialist AI sales team in honing their value-sales methodology and deepening alignment with their territories - accelerating AI penetration into our customer base and fundamentally transform CX delivery at the world's leading brands. With so much of the company’s bookings set to be delivered by AI in 2025, this is a rare opportunity to be at the forefront of the revenue and adoption strategy of the most disruptive technology of our decade.Key responsibilities<ul> <li>Reporting to the Global AI GTM leader, you'll form part of the GTM leadership of the AI Center of Excellence (COE) and collaborate closely with regional sales and success peers to deliver ambitious AI revenue targets.</li> <li>Take full ownership of North America AI sales target and proactively work towards meeting and exceeding it. Collaborate closely with the core sales team to develop and execute strategic plans to drive revenue growth from both existing Zendesk accounts and new business pursuits. </li> <li>Hire, coach, lead, motivate and inspire a team of 8 AI Sales Specialists. Attract, mentor, and develop top talent while encouraging a culture of achievement and accountability.</li> <li>Partner with core sales and success teams in North America to identify target accounts for AI and drive a successful demand generation plays to exceed pipeline targets.</li> <li>Build and nurture strong relationships with customers, understanding their business challenges and leveraging a value-based selling methodology to align the Zendesk AI portfolio to their goals.</li> <li>Collaborate closely with the COE AI Success team to proactively identify expansion/cross-sell opportunities through the addition of volume, higher automation rates, and/or new products.</li> <li>Support the construction of commercial modelling, provide expert guidance on a customers AI usage requirements and forecasted automation rate to ensure AI potential is maximised, whilst remaining aligned to customers requirements.</li> <li>Report on key top-of-funnel metrics / KPIs, adding to the accuracy of overall business forecasting and planning. Implement standard processes for forecasting, deal progression, and pipeline management using Salesforce CRM.</li> <li>Establish meticulous operational cadence within your team driving forecast accuracy with a keen view on deal progression, sales stage verification, and pipeline coverage.</li> <li>Participate and lead in customer and prospect meetings, maintaining key relationships with clients as well as services and technology partners.</li> <li>Collaborate closely with the product development team to continually innovate and enhance Zendesk’s AI solutions to meet evolving customer requirements and expectations. Provide valuable feedback from customer interactions to inform continuous product enhancements.</li> </ul>What you'll bring to the role<ul> <li>Consistent track record in leading and scaling high-performance sales teams in a fast-growth environment with a focus on hiring, retaining and developing talent.</li> <li>Demonstrated ability to exceed sales goals within the context of technical sales and SaaS.</li> <li>In-depth knowledge of AI technologies and their practical application to enhance both customer and agent experiences in CX</li> <li>Strong executive presence and experience in building long-term relationships with senior customers.</li> <li>Outstanding communication and negotiation skills honed through your experience. </li> <li>Experience as a quota carrying sales professional</li> <li>Experience in a similar specialist or overlay function is a bonus</li> </ul>The US annualized OTE (On Target Earnings) range for this position is $304,000.00-$456,000.00 with a pay mix of 60/40 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Zendesk

Director, AI Sales

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.About the TeamWorkday’s Specialized technical consulting team is driven by a passion for our products and the success of our customers in implementing our best in class solutions. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located across multiple locations. We are often remote from one another but that doesn’t stop our sense of collaboration, supportiveness, and fun!About the RoleThis role involves leading complex technical workstreams, designing and implementing solutions that align with customer requirements, and ensuring seamless data synchronization across systems. You'll work closely with the client’s project team to ensure the customer’s successful deployments of various integration products, and services. You will help lead integration deliverables associated with Adaptive Planning and Strategic Sourcing implementation projects. This position offers the opportunity to leverage your technical expertise and consulting skills to significantly impact how our customers maximize the value from their Workday products.We are looking for someone to join our team who is eager to learn with a creative mindset, great technical skills and a positive attitude. About YouBasic Qualifications<ul> <li>5+ years as a software engineer or technical consultant</li> <li>5+ years in a closely related technical area (i.e. system administration, software QA, etc.) where script writing or coding is part of the usual job duties</li> <li>Experience with Adaptive Planning!</li> <li>Experience with scripting languages, ie. JavaScript</li> <li>In-depth understanding of APIs, Web Services, SOAP, REST, XML and XSLT</li> <li>Confirmed knowledge of software development process and testing practices</li> </ul><h2>Other Qualifications</h2><ul> <li>Advanced analytical and problem-solving skills with the ability to learn and apply technologies to address business challenges.</li> <li>Experience leading a team in technical, customer-facing roles responsible for gathering requirements and designing solutions.</li> <li>Experience with internet protocols, networks, and related technologies, including HTTP, XML, REST and SOAP web services</li> <li>Experience with software delivery and support (experience with SaaS)</li> <li>Understanding of relational databases including intermediate level SQL</li> <li>Aptitude for problem solving and learning new technologies</li> </ul>Posting End Date: 6/30/2025The application deadline for this role is the same as the posting end date stated. Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please <a href="https://workdaybenefits.com/us/welcome-to-workday-benefits/prospective-workmates" target="_blank">click here</a>.Primary Location: USA.CO.Denver Primary Location Base Pay Range: $116,900 USD - $175,400 USD Additional US Location(s) Base Pay Range: $111,100 USD - $197,300 USDIf performed in Colorado, the pay range for this job is $116,900 - $175,400 USD based on min and max pay range for that role if performed in CO.The application deadline for this role is the same as the posting end date stated as below: 06/30/2025 Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Workday

Senior Technical Integration Consultant(Adaptive Planning)

<h2>This is Engineering at Lattice</h2> Lattice’s Engineering team continuously works to better our product and our craft. We use a modern, cutting-edge tech stack and love experimenting with new technologies. We strive for maintainable, robust, and performant code. We’re highly collaborative and continuously iterative and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience. The Company Drivers team owns the products that customers use to drive operational excellence and daily value. As the Engineering Manager, you will partner with stakeholders and your engineering team to enhance and integrate our Goals, Engagement and Manager Tools products with our new HRIS suite making it even more valuable to our customers by enabling closer connections across tools in our HR tech ecosystem. <h2>What You Will Bring to the Table</h2> You have 2+ years of experience directly managing software engineers. In this capacity, you have been responsible for guiding and coaching the development of your direct reports, providing performance feedback, hiring, and fostering a diverse, collaborative, and inclusive team culture. <ul> <li>Proven ability to inspire, mentor, and develop high-performing teams.</li> <li>Track record of aligning technical work with organizational goals and driving impactful outcomes.</li> <li>Exceptional verbal and written communication skills, with an adjustable style to executives, engineers, and nontechnical staff.</li> <li>Ability to navigate complex discussions and build consensus across departments</li> <li>A strong commitment to Lattice’s mission and values, including Ship Shipmate Self, Clear Eyes, Own The Outcome, and What’s Next?</li> <li>You are comfortable with ambiguity, autonomy, and responsibility; you enjoy figuring out what needs to be done—and then doing it.</li> <li>You have excitement for building up teams. You enjoy hiring and tuning the process to identify talent from diverse backgrounds.</li> <li>You are empathetic and employee-focused: you care deeply about the people on your team, helping them to achieve their personal and professional goals, and enabling them to do the best work of their lives.</li> <li>Preferably, you have professional experience with the technologies with which we work (Node.js, React, Flow, GraphQL, Postgres, Amazon Web Services).</li> </ul> <h2>What You Will Do</h2> <ul> <li>Translate company strategy into actionable team goals and objectives, aligning technical initiatives with organizational priorities.</li> <li>Manage, coach, and inspire a team of engineers, fostering a culture of collaboration, innovation, learning, and growth.</li> <li>Mentor and coach engineers, promoting technical growth and aligning their development with team &amp; company objectives.</li> <li>Bring a relentless passion for continuous improvement for both engineering craft and processes.</li> <li>You will ensure a delightful, reliable experience for Lattice customers around the globe, while simultaneously enabling a rapid pace of development.</li> <li>You will work with your team, Product, and Design to build new customer-facing products, and improve upon existing ones.</li> <li>You will represent your team to the larger org. Ensure they receive public recognition for their success and take ownership of their failures.</li> </ul> ___ The estimated annual cash salary for this role is $187,500 - $234,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. <h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy" target="_blank">Lattice's Job Applicant Privacy Policy</a>.

Lattice

Engineering Manager

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts. The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. As a Manager, Corporate Quality (Post-Market, External Partnerships and Testing), you will be a key member of the Corporate Quality team, overseeing quality assurance from the technical transfer / go-to-market phase through the product’s entire lifecycle. This role is critical in upholding the highest standards of quality, compliance, and innovation with our suppliers, vendors, third-party pharmacy partners and testing facilities. <h3>What You'll Do:</h3> <ul> <li>Oversee Quality Assurance for on-market products from commercialization through end of life, ensuring compliance with all relevant standards and regulations.</li> <li>Maintain Good Documentation Practices (GDP), including product specifications, formula approvals, and audit documentation.</li> <li>Manage Third-Party Testing, coordinating all ongoing testing activities, ensuring appropriate record retention of results, Certificates of Analysis, and other relevant documentation.</li> <li>Support Product, Process, and Material Validations/Qualifications by working cross-functionally with R&amp;D and key stakeholders to ensure proper documentation and compliance.</li> <li>Assist in Developing, Implementing, and Maintaining a robust Quality Management System (QMS) as it relates to post-market quality.</li> <li>Conduct Vendor Audits to ensure partners meet quality standards and overall compliance requirements.Act as a Key Member of the Internal Audit Team to assess and improve quality processes.</li> <li>Support Product Improvement Initiatives, including the development and execution of Corrective and Preventive Actions (CAPA) and Root Cause Analysis (RCA) programs.Stay Informed on Industry Trends and Regulatory Changes to ensure continued compliance and best practices.</li> <li>Collaborate Cross-Functionally to uphold quality standards throughout the product lifecycle.Identify and Drive Process Improvements, implementing best practices to enhance efficiency and reduce defects.</li> <li>Utilize Quality Tools and Methodologies to optimize processes and improve product reliability.</li> </ul><h3>What You'll Bring to the Team:</h3> <ul> <li>Bachelor's degree with a science focus (Biology, Chemistry, Biochemistry, Engineering, etc.)Illinois / Florida Pharmacist / Pharmacy Technician Licensure or ability to obtain, strongly preferred </li> <li>5+ years working in post-market surveillance and supplier/vendor management.</li> <li>Background in pharmaceutical or compounding pharmacy with knowledge of industry regulations (FDA 503A/B Compounding, FDA 21 CFR 210/211/820, CAP/CLIA for laboratories) and any related certification, strongly preferredPrevious Vendor and Third-Party Audit experience with certification as Quality Auditor or in Quality Management Systems a plus.</li> <li>Ability to travel up to 40% of time</li> <li>Proficiency in quality tools and methodologies Ability to work effectively in a fast-paced, dynamic environment</li> <li>Strong analytical skills with attention to detail and ability to think strategically and tactically </li> <li>Outstanding written and verbal communication skillsIrrational passion for building the future of healthcare with an emphasis on quality processes to drive successful patient outcomes.</li> </ul><h3>We've Got You Covered</h3> <ul> <li>Full medical, dental, and vision insurance + OneMedical membership</li> <li>Healthcare and Dependent Care FSA</li> <li>401(k) with company match</li> <li>Flexible PTO</li> <li>Wellbeing + Learning &amp; Growth reimbursements</li> <li>Paid parental leave + Fertility benefits</li> <li>Pet insurance</li> <li>Student loan refinancing</li> <li>Virtual resources for mindfulness, counseling, and fitness</li> <li>We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.</li> </ul>The target base salary for this position ranges from $114,800 to $141,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary. Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. See our California Privacy Policy <a href="https://ro.co/job-applicant-privacy-policy/" target="_blank">here</a>.

Manager, Corporate Quality (Post-Market / External Quality)

About Working at Commerce Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. Compensation RangeAnnual Salary: $70,500.00 - $121,000.00 (Amount based on relevant experience, skills, and competencies.)About This JobThe main purpose of this job is to sell card payment services to “C” level associates at targeted enterprise level businesses, hospitals, educational and government entities. These targeted companies may, or may not, have an established relationship with Commerce Bank.Essential Functions<ul> <li>Conduct sales calls using consultative business process reviews and move prospective client through the sales cycle from the first appointment to contract signing</li> <li>Set appointments with prospects through the telephone, email, and marketing campaigns</li> <li>Identify prospect goals and objectives for process improvement then recommend solutions to help meet these goals and objectives</li> <li>Provide value-added services including technical support, Product Development and Relationship Management</li> <li>Negotiate contract terms and pricing that will be appealing to the customer and deliver an acceptable return to Commerce</li> <li>Prepare customized request for information, request for proposal, file spend analysis, proposals and sales presentations</li> <li>Perform other duties as assigned</li> </ul>Knowledge, Skills &amp; Abilities Required<ul> <li>Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements</li> <li>Strong understanding of business concepts including account payable, purchasing and accounting systems</li> <li>Strong knowledge of consultative sales process</li> <li>Strong data analysis skills</li> <li>Skilled at interacting with senior managers and able to develop a business case</li> <li>Able to work independently but with some oversight from direct supervisor</li> <li>Capable of managing relationships independently and in negotiating sales and contracts</li> <li>Superior presentation skills</li> <li>Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities</li> <li>Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills</li> <li>Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values</li> <li>Advanced level proficiency with Microsoft Word, Excel and Outlook</li> </ul>Education &amp; Experience<ul> <li>Bachelor’s degree in Business Administration or equivalent combination of education and experience required</li> <li>7+ years new customer acquisition sales experience required, preferably within the banking/financial services field</li> <li>Proven track record within the team selling and lead sharing environment required</li> </ul>For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record.**Level of role is determined by knowledge, experience, skills, abilities, and education***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Account Executive I, II, III, and Senior – Commercial Card job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $70,500 to $121,000 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.#LI-RemoteThe candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click <a href="https://careers.commercebank.com/us/en/benefits" target="_blank">here</a> to learn more.Location: 1000 Walnut, Kansas City, Missouri 64106Time Type:Full time

Commerce Bank

Account Executive - Commercial Card

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts. The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. As an Associate Director of Clinical Content and Education, you will play a critical role in ensuring that Ro’s clinical guidelines and patient education materials are accurate, engaging, and impactful. You will collaborate closely with clinical product strategy, medical experts, product teams, marketing, growth, and other cross-functional stakeholders to maintain consistency across provider-facing guidelines while innovating on patient education strategies. Your work will directly contribute to the quality of care we provide and help guide patients through every step of their healthcare journey. This role reports to the Director of Clinical Product Strategy. This role will leverage the technical expertise of the individual, particularly with regard to content creation and education to support initiatives that are the responsibility of Directors and Senior Directors in Clinical Product and Strategy. <h3>What You'll Do:</h3> <ul> <li>Lead the development, maintenance, and optimization of provider-facing clinical guidelines and training materials for Ro’s affiliated medical group.</li> <li>Ensure consistency and accuracy of clinical content in collaboration with cross-functional partners including clinical product strategy, marketing, growth, and product.</li> <li>Translate clinical strategy and scientific literature into patient-friendly educational materials across formats (written, video, tagline, etc.).Use insights from medical experts, product teams, and behavior science principles to create content that supports patients throughout their healthcare journey.</li> <li>Act as a key reviewer and thought partner on projects led by Clinical Product Directors and Senior Directors.</li> <li>Build strong relationships across product, operations, and marketing to identify opportunities for content-driven improvements in patient experience and health outcomes.</li> <li>In the first 90 days: conduct a full audit of current provider and patient-facing content, identify gaps or inconsistencies, and propose a prioritization roadmap for improvements.</li> </ul><h3>What You'll Bring to the Team:</h3> <ul> <li>MD/DO/NP/PA</li> <li>3+ years of practicing medicine in a clinical setting</li> <li>5+ years of writing or creating medical or scientific content</li> <li>A deep understanding of clinical guidelines and evidence-based care principles</li> <li>Strong ability to craft clear, engaging, and medically accurate educational content</li> <li>Ability to work cross-functionally with product, medical, and operations teams</li> </ul><h3>We've Got You Covered</h3> <ul> <li>Full medical, dental, and vision insurance + OneMedical membership</li> <li>Healthcare and Dependent Care FSA</li> <li>401(k) with company match</li> <li>Flexible PTO</li> <li>Wellbeing + Learning &amp; Growth reimbursements</li> <li>Paid parental leave + Fertility benefits</li> <li>Pet insurance</li> <li>Student loan refinancing</li> <li>Virtual resources for mindfulness, counseling, and fitness</li> <li>We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.</li> </ul>The target base salary for this position ranges from $178,500 - $200,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary. Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. See our California Privacy Policy <a href="https://ro.co/job-applicant-privacy-policy/" target="_blank">here</a>.

Associate Director of Clinical Content and Education

CompanyCox Communications, Inc.Job Family GroupSalesJob ProfileCloud Solutions Consultant II-RS - CCIManagement LevelManager - Non People Leader Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %Yes, 50% of the timeWork ShiftDayCompensationCompensation includes a base salary of $111,900.00 - $167,900.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $85,000.00.Job DescriptionAccount Executive IIAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.As a Account Executive II for RapidScale, you will play a vital role in helping clients navigate the transition to cloud-based solutions. In this position, you’ll leverage your expertise in cloud technologies to guide and support clients and channel partners, providing insights and solutions that align with their unique business needs. This role requires a consultative approach to selling, where you’ll work closely with clients to understand their challenges and recommend cloud services that enhance productivity, security, and scalability. Your success will contribute to expanding RapidScale’s reach and reputation within the industry as a trusted partner for innovative, managed cloud solutions.Key ResponsibilitiesAs a Account Executive II, you will:<ul> <li> Drive Cloud Sales: Engage with the RapidScale target client base for direct sales opportunities and indirect partner community to expand cloud solution sales.</li> <li> Achieve Sales Targets: Consistently meet or exceed established sales quotas.</li> <li> Relationship Development: Build and manage relationships with new clients.</li> <li> Collaborate on Strategy: Work with marketing and other cross functional teams to develop and execute effective sales strategies.</li> <li> Lead Sales Presentations: Conduct sales meetings and deliver presentations tailored to client needs and stakeholder interests.</li> <li> Prospecting: Develop and execute a prospecting plan to identify and pursue new sales leads.</li> </ul>Minimum Qualifications<ul> <li>Bachelor’s degree in a related discipline with 6+ years of relevant experience. Candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field</li> <li>6+ years experience in a direct sales role with experience in cloud computing managed IT services</li> <li>Experience selling cloud-based solutions (e.g., DaaS, IaaS, DRaaS, O365, and SD-WAN) in a consultative sales environment.</li> <li>Ability to travel up to 50% to build and maintain strong client relationships.</li> </ul>Preferred Qualifications <ul> <li>Managed Services Provider (MSP) Sales Background: Prior experience working within or selling for an MSP, understanding managed service offerings and cloud solutions.</li> <li>Salesforce Proficiency: Experience using CRM platforms like Salesforce to manage sales pipelines, track customer interactions, and optimize sales processes.</li> </ul>BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Cox Automotive Inc.

Account Executive II (RapidScale)

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.As an Engineer Sr/Staff, you will apply your years of industry expertise and experience as you work independently on large-scale projects and anticipate business trends. You will collaborate with others to identify and develop innovative services or processes that address current and future customer needs and recommend improvements. Additionally, you will prepare and deliver presentations to leaders and may supervise team members in their work!As an engineering expert, you will be responding to serious incident sites to conduct investigations representing the safety &amp; operational discipline. You will be focusing on employee, pipeline, and process safety during these investigations; providing detailed reports findings that are presented to affected personnel, executive leadership, stakeholders, and regulatory agencies such as PHMSA, OSHA, and CSB. You will train and qualify incident investigation team leaders, evaluate investigations completed by field personnel, and provide experience-based counsel to field personnel and safety leadership. Additionally, you contribute as a voting member of the Health and Safety Focus Team, develop safety moments for quarterly Board of Directors EHS Committee meetings, and work cross-functionally with corporate and field operations, safety, environmental, and legal teamsYour work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.​Engineer Sr.<h2>Responsibilities/Expectations:</h2><ul> <li>Accounts for a diverse range of sophisticated assignments requiring the use of experience, innovation and judgment</li> <li>May supervise the work of others</li> <li>Demonstrates technical expertise in a specialty, geographic area, or operational function and applies specialized knowledge in the effective completion of large-scope projects</li> <li>Prepares and delivers presentations</li> <li>Anticipates internal/external customer needs; assesses requirements and identifies solutions</li> <li>Interprets internal/external business challenges and improves products, processes or services</li> <li>Collaborates with teams to ensure compliance, build improvement plans and meet training needs</li> <li>Champions processes, procedures and safety standards</li> <li>Monitors and controls costs and resources associated with projects</li> <li>Other duties as assigned</li> </ul><h2>Education/Years of Experience:</h2><ul> <li>Required: Bachelor’s Degree in relevant Engineering field from an accredited college or university, OR Bachelor's Degree in Engineering Technology in a relevant field with Professional Engineer (P.E.) license; A minimum eight (8) years of multifaceted engineering experience in the natural gas or petrochemical industry</li> <li>Preferred: Bachelor’s Degree in Engineering and minimum seven (7) years of progressive engineering experience in the natural gas or petrochemical industry and PE Certification</li> </ul><h2>Other Requirements:</h2><ul> <li>Demonstrates excellent organizational/interpersonal skills and safety as a main priority</li> <li>Proficiency in Microsoft Office Application and PC skills</li> <li>Proficiency in engineering specialties covering more than one subject area</li> <li>Preferred: Project Management experience</li> </ul>Engineer Staff<h2>Responsibilities/Expectations:</h2><ul> <li>Performs sophisticated technical tasks and leads teams in projects of major scope and complexity</li> <li>Participates in the development and implementation of technical standards and specifications</li> <li>Interprets technological aspects of business and coordinates with leaders to ensure success</li> <li>Prepares and delivers presentations</li> <li>Applies expertise, knowledge and experience from projects that positively impacts earnings</li> <li>Collaborates with others to ensure compliance, build improvement plans and meet training needs</li> <li>Handles resources requirements for projects</li> <li>Oversees systems for assessing incident severity, collecting evidence, and conducting investigations; Identifies causes, risks and recommends actions to prevent future incidents</li> <li>Provides training on investigation techniques and collaborates with teams to improve safety and compliance; Maintains a database of findings and stay updated on industry standards</li> <li>Other duties as assigned</li> </ul><h2>Education/Years of Experience:</h2><ul><li>Required: Bachelor’s Degree in relevant Engineering field from an accredited college or university, OR Bachelor's Degree in Engineering Technology in a relevant field with Professional Engineer (P.E.) license; A minimum fifteen (15) years of progressive engineering experience in the natural gas or petrochemical industry</li></ul><h2>Other Requirements:</h2><ul> <li>Able to work on engineering specialties covering more than one subject area</li> <li>Demonstrates excellent organizational/interpersonal skills and safety as a main priority</li> <li>Proficiency in Microsoft Office Application and PC skills</li> <li>Preferred: PE Certification</li> <li>Preferred: Project Management experience</li> <li>Knowledge of methodologies like scene security, evidence gathering, timeline analysis, and root cause analysis; Unbiased and impartial, focusing on facts rather than fault</li> </ul><h2>About Tulsa:</h2>Our corporate headquarters is located in downtown Tulsa, Oklahoma, the 2nd largest city in Oklahoma and the 47th most populous in the U.S.Tulsa is known as the Mother of "The Mother Road" - Route 66, and boasts impressive art deco architecture, the #1 city park in the U.S. (The Gathering Place) and is a great venue for live music. It's an easy place to get in and out of, with more than 20 non-stop flight destinations offered at Tulsa International Airport. Tulsa is listed on <a href="https://www.cnn.com/travel/article/where-to-travel-best-destinations-2022/index.html" target="_blank">CNN Travel's best destinations to visit in 2022!</a>Tulsa is not only a great place to live, but it's affordable. According to the 2019 Economic Report from Tulsa's Future, the cost of living is 8 percent below the U.S. average. There is no place like T-Town. Check out <a href="https://visittulsa.com/" target="_blank">visittulsa.com</a> to learn more!Why Choose Williams?We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire. With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career!<ul> <li>Competitive compensation</li> <li>Annual incentive program</li> <li>Hybrid work model - one work from home day each week for most office-based roles</li> <li>Flexible work schedule for most field-based roles</li> <li>401(k) with company matching contribution and a fixed annual company contribution</li> <li>Comprehensive medical, dental, and vision benefits</li> <li>Generous company-paid life insurance and disability benefits</li> <li>A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account</li> <li>Healthcare and Dependent Care Flexible Spending Accounts</li> <li>Paid time off, including floating and company holidays</li> <li>Wellness Program with annual rewards</li> <li>Employee stock purchase plan</li> <li>Robust employee learning and development</li> <li>High internal mobility (we promote from within)</li> <li>Parental leave (we provide up to 6 weeks for each parent)</li> <li>Fertility coverage and adoption benefits</li> <li>Domestic partner benefits</li> <li>Educational reimbursement</li> <li>Non-profit donation matching contributions and time off to volunteer</li> <li>Employee resource groups</li> <li>Employee assistance programs</li> <li>Technology to make our work more productive and collaborative</li> <li>Regular employee engagement surveys and feedback processes</li> </ul>Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen.Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.For more information, please visit <a href="https://www.williams.com/careers/total-rewards/" target="_blank">https://www.williams.com/careers/total-rewards/</a>.<h2>Education Requirements:</h2>Skill Requirements:Competency Requirements:

Williams

Engineer Sr/Staff - Incident Investigation & Response

Offers Advertiser Capabilities Manager, Shopping (Remote-Eligible)Summary: As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. This product manager will own strategy and execution for building new advertiser campaigns for Capital One card and bank customers. This includes partnership with external brands and Shopping’s sales team to identify opportunities and build incredible customer experiences to unlock new customer savings opportunities. <ul> <li>Deeply analytical, including the ability to both do complex SQL and think in quantitative business frameworks</li> <li>Ability to build a tech roadmap and partner with engineering to execute via creation of detailed requirements</li> <li>Passion for building great customer experiences</li> <li>Strong communications to work across a wide range of partners to build strategy</li> </ul>General Responsibilities: <ul> <li>Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands </li> <li>Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One </li> <li>Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics </li> <li>Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies </li> <li>Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis </li> <li>Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently </li> <li>Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability </li> <li>Strategic &amp; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing &amp; credit risk management </li> <li>Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business </li> <li>Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results </li> <li>Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills </li> <li>Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment </li> <li>Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus </li> </ul>Capital One is open to hiring a Remote Employee for this opportunity.Basic Qualifications: <ul> <li>Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) </li> <li>At least 2 years of experience in analysis </li> <li>At least 2 years of experience in SQL querying</li> </ul>Preferred Qualifications: <ul> <li>Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering </li> <li>5+ years of experience in analysis </li> <li>3+ years of experience in SQL querying</li> <li>2+ years of experience in financial services </li> <li>1+ year of experience in consulting </li> <li>2+ years of experience in people management </li> </ul>Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.McLean, VA: $158,400 - $180,800 for Business Manager New York, NY: $172,800 - $197,200 for Business Manager Remote (Regardless of Location): $144,000 - $164,400 for Business Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Offers Advertiser Capabilities Manager, Shopping (Remote-Eligible)

Imagine yourself…<ul><li>Growing your expertise and expanding your skillset with every project. </li></ul><ul><li>Owning your ambition and fueling your career growth. </li></ul>It’s all possible with a role at <a href="http://www.xrite.com/" target="_blank">X-Rite Pantone</a>, the global leaders in color science and technology.X-Rite Pantone, a <a href="http://www.veralto.com/" target="_blank">Veralto</a> company, provides complete end-to-end color management solutions for clients in every industry where color matters. At X-Rite Pantone, you’ll deftly blend the art and science of color to help customers inspire, select, measure, formulate, communicate and match color so that users get color right the first time, every time. And along the way, you’ll build a vibrant career through rich skill-building opportunities, on-the-job learning, and coaching and training that supports your continued development and growth.Reporting to the Applications Manager P&amp;P, the Training and Applications Engineer will be responsible for providing pre-sales support, delivering customer training sessions, offering ongoing technical application support, and collaborating with product management and engineering teams to deliver VOS (Voice of Sales) and VOC (Voice of the Customer) feedback on new products. This is a remote position, with up to 80% travel across the U.S.In this role, a typical day will look like:<ul> <li>Deliver training sessions to customers through various methods, including onsite at customer locations, classroom settings, and virtual platforms (e.g., Microsoft Teams).</li> <li>Lead training sessions for X-Rite Support Teams, Product Application Specialists, and Regional X-Rite employees, demonstrating and educating them on the use of X-Rite products.</li> <li>Act as the knowledge champion for specific X-Rite products, markets, and applications. This includes managing Knowledge Base content for assigned areas and collaborating with product development teams on new or updated product releases.</li> <li>Provide efficient and effective customer support via phone, email, and web-based platforms within the X-Rite Technical Support environment. Combine personal industry knowledge, product expertise, and the Knowledge Base to resolve customer issues related to software and hardware installations, drivers, databases, and other product-related topics.</li> <li>Meet or exceed team and individual performance goals, including Response Time (Average time to respond to a customer inquiry) and Resolution Time ( Average time to resolve a customer issue).</li> <li>Create and maintain Knowledge Base materials, including but not limited to FAQs, videos, slide decks, technical documents, competitive analyses, white papers, case studies, online tutorials, and printed brochures.</li> <li>Conduct pre- and post-release testing on new product launches to ensure products meet specifications and to provide customer-driven feedback (VOC) to product management and engineering teams.</li> <li>Support Sales Directors and Field Sales Representatives by assisting with the creation and implementation of critical customer programs, ensuring 100% customer follow-up and thorough communication regarding issue resolution.</li> <li>Foster teamwork, collaboration, and positive interaction within and across teams and other departments.</li> </ul>The essential requirements of the job include: <ul> <li>Experience in the printing and packaging industry is strongly preferred.</li> <li>Proven ability to deliver training sessions and communicate complex technical information clearly to diverse audiences.</li> <li>Strong interpersonal and communication skills, with a customer-focused approach.</li> <li>Experience with instruments and software similar to those manufactured by X-Rite.</li> <li>Proficiency in PC applications, including Windows, Microsoft Office (word processing, spreadsheets, databases), and familiarity with Macintosh OS.</li> </ul>Our Benefits:<ul> <li>Permissive Paid Time Off.</li> <li>Employee bonus program based on business success, plus an annual salary review.</li> <li>Accident insurance and preventive healthcare (medical, dental, and vision) starting on Day 1.</li> <li>Training and development opportunities.</li> <li>401(k) savings plan.</li> <li>Tuition reimbursement from Day 1.</li> <li>Attractive employee referral program.</li> <li>Paid maternity and paternity leave.</li> <li>Employee events, sports activities, and social clubs.</li> <li>Wellbeing Program with rewards.</li> <li>Employee Assistance Program offering legal, financial, and counseling resources.</li> </ul>X-Rite Pantone is proud to part of the Product Quality &amp; Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.US ONLY: The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $85,000 - $90,000 USD per year. This job is also eligible for Bonus Pay.We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available <a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">here</a>. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at <a href="#">applyassistance@veralto.com</a> to request accommodation. Unsolicited AssistanceWe do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the <a href="https://www.veralto.com/our-companies/" target="_blank">Veralto companies</a>, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

107 Jobs in Bethlehem, PA, USA