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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary The Vulnerability Identification Assurance Sr Analyst will be a primary Subject Matter Expert in performing Vulnerability Scanning for on-premises and Cloud deployments. The Senior Analyst’s purview will span across the Americas, EMEA and the Asia Pacific regions and will be responsible for daily execution of scan schedules, scanner operations and overall platform stability. This role works closely with stakeholders to understand gaps to Vulnerability identification, prioritization, and remediation to drive towards continuous improvement and gradual risk reduction. The role will require cross-organization partnerships to solve key issues impactful to the enterprise. Key Responsibilities span across the following: <ul> <li>Responsible for vulnerability scanning platforms optimization and resiliency.</li> <li>Responsible for the timely execution, completion, and accuracy of Vulnerability Identification scan schedules</li> <li>Responsible for Vulnerability Identification coverage gap mitigation and findings accuracy</li> <li>Provide technical guidance and mentorship to team members.</li> <li>Maintain relationships with Vulnerability Management Solutions Providers and technology partners.</li> <li>Responsible for thematic issue tracking, resolution, and reporting</li> <li>Responsible for adequate Vulnerability Identification Incident Management &amp; Response</li> <li>Key contributor to strategic tool deployment initiatives. </li> <li>Responsible for timely Issue/impact escalation and continuous update to Senior Executive Leadership </li> </ul> Required Skills <ul> <li>Comfortable working in a fast-paced environment</li> <li>Minimum 10 years of experience in Information Security</li> <li>Advanced hands-on experience managing an Industry Leading Vulnerability Identification Scanning Solution (minimum of five years)</li> <li>Experience with deploying and managing Cloud-based Vulnerability scanning solutions.</li> <li>Familiarity with mainstream attacker techniques, tactics, and procedures (i.e., MITRE ATT&amp;CK Framework)</li> <li>Working knowledge of Network Architecture and Engineering concepts</li> <li>Experience managing mid-to-large groups of highly skilled security practitioners.</li> <li>Experience working and managing a Security Operations Capability with 24/7/365 coverage requirements.</li> <li>Superior sense of urgency and ability to effectively prioritize deliverables.</li> <li>Exceptional written and verbal communication Skills</li> <li>Willingness to coach and mentor teammates towards career growth goals</li> </ul> Desired Skills <ul> <li>BS or MS in Information technology/security or related areas of study</li> <li>Familiarity with compliance regulations, frameworks, and certifications (e.g., NIST, FFIEC.)</li> <li>Experience in design, deployment of Vulnerability Management Workflow Platform</li> <li>Experience with Vulnerability ratings methodologies</li> </ul> <ul><li>Windows &amp; UNIX platform administration Experience</li></ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Cyber Security Vulnerability Identification and Management Sr Lead

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! As a Financial Solutions Advisor Stage I (FSA I), your journey begins obtaining your Securities Industry licenses, where you receive dedicated and personalized classes for your Securities Industry Essentials [SIE], Series 7 and Series 66 Exams. Once you obtain your licenses, you will be taught the foundational skills needed to be an advisor – from acquiring, building and managing client relationships to considering a client’s complex financial picture and guiding them with advice and solutions to help them live their best financial lives, all while humanizing financial interactions. Once you have reached your key milestones, you will begin working in a financial center where you will help to deliver Bank of America’s core banking, investment solutions and approach to client care. We will equip you with everything you need as you move through the stages of development. Once you have demonstrated success as a licensed Financial Solutions Advisor Stage I, you will typically progress into the next role, Financial Solutions Advisor Stage II, where you will continue to practice the skills you’ve learned by growing and deepening relationships within a portfolio of clients. As a successful Financial Solutions Advisor Stage II, you will have the opportunity to advance in many roles within Bank of America and Merrill. The Academy will support you along the way with dedicated programs, tools, and resources throughout your career journey. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination. We’ll help you • Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success. • Get training and one-on-one coaching from Academy managers who are invested in your success. • Grow your business knowledge by using a defined consultative approach with clients to systematically identify client needs and appropriate solutions. • Earn your Security Industry Essentials (SIE), Series 7 and Series 66 licenses (63 &amp; 65 accepted, in lieu of 66) though structured lessons and dedicated study time. You must obtain your SIE within 30 days of being hired &amp; your Series 7 &amp; 66 within 120 Days - a requirement for the role. • Build your network. Starting at a financial center, you’ll interact with banking customers, small business owners and higher net worth clients alike. You’ll be able to leverage our relationships with one out of two households in the U.S. to help eventually grow your business. • Provide end-to-end comprehensive advice, deliver client reviews/presentations with confidence, and recommend strategies to help clients achieve their financial goals and life priorities. • Collaborate with core banking and investment partners. Connect clients to the solutions we provide through Bank of America and Merrill to meet virtually all their financial needs. Required Qualifications: <ul> <li>Aptitude in obtaining required industry licenses. </li> <li>Must be self-disciplined in managing time and capacity.</li> <li>Experience in cultivating client relationships, accessing needs and recommending solutions.</li> <li>Success creating strong peer relationships through effective communication and collaboration.</li> <li>Demonstrates a results-driven mindset while prioritizing client’s interest in a complex, fast-paced environment.</li> <li>Executes multiple tasks simultaneously. </li> <li>Learns and adapts to new technology or applications. </li> </ul> Desired Qualifications: <ul><li>Bachelor’s degree and/or a minimum of one year of financial services industry or sales experience </li></ul> Skills: • Advisory • Account Management • Client Experience Branding • Customer and Client Focus • Oral Communications • Issue Management • Client Solutions Advisory • Pipeline Management • Active Listening • Attention to Detail • Risk Management • Policies, Procedures, and Guidelines • Client Management • Causation Analysis • Written Communications Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Financial Solutions Advisor Registration Candidate - Consumer Investments-Middle River Financial Center

About Working at Commerce Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. Compensation RangeAnnual Salary: $70,500.00 - $121,000.00 (Amount based on relevant experience, skills, and competencies.)About This JobThe main purpose of this job is to sell card payment services to “C” level associates at targeted enterprise level businesses, hospitals, educational and government entities. These targeted companies may, or may not, have an established relationship with Commerce Bank.Essential Functions<ul> <li>Conduct sales calls using consultative business process reviews and move prospective client through the sales cycle from the first appointment to contract signing</li> <li>Set appointments with prospects through the telephone, email, and marketing campaigns</li> <li>Identify prospect goals and objectives for process improvement then recommend solutions to help meet these goals and objectives</li> <li>Provide value-added services including technical support, Product Development and Relationship Management</li> <li>Negotiate contract terms and pricing that will be appealing to the customer and deliver an acceptable return to Commerce</li> <li>Prepare customized request for information, request for proposal, file spend analysis, proposals and sales presentations</li> <li>Perform other duties as assigned</li> </ul>Knowledge, Skills &amp; Abilities Required<ul> <li>Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements</li> <li>Strong understanding of business concepts including account payable, purchasing and accounting systems</li> <li>Strong knowledge of consultative sales process</li> <li>Strong data analysis skills</li> <li>Skilled at interacting with senior managers and able to develop a business case</li> <li>Able to work independently but with some oversight from direct supervisor</li> <li>Capable of managing relationships independently and in negotiating sales and contracts</li> <li>Superior presentation skills</li> <li>Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities</li> <li>Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills</li> <li>Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values</li> <li>Advanced level proficiency with Microsoft Word, Excel and Outlook</li> </ul>Education &amp; Experience<ul> <li>Bachelor’s degree in Business Administration or equivalent combination of education and experience required</li> <li>7+ years new customer acquisition sales experience required, preferably within the banking/financial services field</li> <li>Proven track record within the team selling and lead sharing environment required</li> </ul>For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record.**Level of role is determined by knowledge, experience, skills, abilities, and education***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Account Executive I, II, III, and Senior – Commercial Card job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $70,500 to $121,000 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.#LI-RemoteThe candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click <a href="https://careers.commercebank.com/us/en/benefits" target="_blank">here</a> to learn more.Location: Remote, Boston, Massachusetts 02151Time Type:Full time

Commerce Bank

Account Executive - Commercial Card

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This role is responsible for phone-based service to relationship role where the representative is expected to take 20 to 30 inbound service calls daily to solve for financial needs. These individuals are trained on managed products, trading in self- directed accounts, chat functionality and 529 products over a 12-month timeframe. During these interactions with our clients, these individuals will have opportunities to deepen relationships by referring clients to specialized sales teams. The role acts as a central entry point into a fully licensed financial services career. An Investment Specialist Trainee (responsibilities): <ul> <li>Identifies clients’ needs and find proper solutions to meet those needs by referring sales opportunities to specialist and sales teams</li> <li>Receives training through the licensing/study program, ultimately earning SIE, S7 and S66 certifications</li> <li>Focuses daily on service to sales with existing Merrill clients</li> <li>Provides exceptional client care, growing client relationships, and guiding clients with needs-based solutions that will support their financial goals</li> </ul> Required Qualifications: <ul> <li>Must be a current Year Up intern with Bank of America </li> <li>Is client-focused with a passion for excellence and a positive team attitude.</li> <li>Is self-motivated, goal-oriented, and has the ability to multitask in a fast moving, performance –based environment.</li> <li>Has the ability to identify clients’ needs and find proper solutions to meet those needs by referring sales opportunities to specialist and sales teams.</li> <li>Is an effective communicator with an aptitude for sales and relationship management</li> <li>Has strong computer skills</li> <li>Is prepared to pass licensing exams – Security Industry Essentials (SIE) and Series 7 and Series 66.</li> <li>Wants to establish a long-term career in the financial services industry at a fast-growing company that rewards hard work and dedication.</li> <li>Is ambitious, disciplined, hardworking, resilient and willing to learn.</li> </ul> Desired Qualifications: <ul> <li>A bachelor’s degree, or 1-2 years of experience in a performance-based environment.</li> <li>The Security Industry Essentials (SIE) or other financial services licenses and interest in pursuing the Series 7, and/or the Series 66 licenses.</li> <li>Leadership capabilities.</li> </ul> Skills Used in this Role: <ul> <li>Establishing Trust</li> <li>Customer Service</li> <li>Overcoming Objections</li> <li>Consulting</li> <li>Risk Management</li> <li>Organization</li> <li>Critical Thinking</li> <li>Conflict Resolution</li> <li>Building Rapport</li> <li>Active Listening</li> <li>Customer Focus</li> <li>Analytical Thinking</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Consumer Investments - Investment Specialist Trainee (Obtain SIE Series 7 66)

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities and operates a global security operations center that monitors, detects and responds to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. What you can expect in Identity &amp; Access Management: In today’s highly connected world, managing and securing the identity of users is essential to the safety and success of our workforce. The Identity &amp; Access Management (IAM) team works within Global Information Services (GIS) and in close participation with all other LOB teams as well as second and third line of defense partners. This role is highly visible and requires frequent interaction with senior management and key stakeholders. Are you passionate about the latest IT technologies and thrive in a fast-paced international environment? In a typical day, you may work with other team members on the book of work, operational concerns, or risk items. You will help overcome obstacles and maintain good relationships with key stakeholders across The Bank to ensure timely and effective delivery. We offer you the opportunity to collaborate with passionate competent people, experts in their field. We thrive on being challenged and everything we do is anchored in managing risk for The Bank. This role is responsible for supporting Identity and Access Management (IAM) break/fix issues impacting end user and service functionality. You will regularly collaborate with experts and the user community in and out of our team, both in country and in other regions, so excellent communication skills are very important. The role will also involve discussion with employees and senior leadership. You will utilize in-depth subject matter expertise and business requirements to deliver against risk and performance metrics. Staying current with common and emerging threats related to access, you will have an opportunity to proactively develop, implement, and influence controls and policy advancements. You will partner with key stakeholders from line of business organizations to respond rapidly to security events and escalations that pose risk to the organization. <h2>Responsibilities will include but not limited to:</h2> <ul> <li>Actively troubleshoot access issues, verify policy compliance approach to resolving incident tickets</li> <li>Communicate effectively with end users and business partners.</li> <li>Build and monitor alerting and dashboards.</li> <li>Identify areas for further process automation, simplification, and improvement.</li> <li>Provide status updates for executives and stakeholders in non-technical terms encompassing risk, impact, containment, remediation, etc.</li> <li>Risk management experience and mindset.</li> <li>Comprehensively document analysis, investigative activities, actions, etc.</li> <li>Ability to work non-standard hours, to include occasional on-call time during nights, weekends, and holidays.</li> <li>Apply knowledge of the Identity and Access Management industry policies and standards including laws, rules, regulations, and information security concepts related to access provisioning, validate alignment of processes and controls to requirements, and report on gaps related to adherence to policy requirements.</li> <li>Lead complex technical projects to successful delivery, includes facilitating project meetings, authoring project documentation and driving adoption.</li> </ul> <h2>Required Qualifications:</h2> <ul> <li>Minimum of 3 years’ experience within the operational side of the Information Technology, Security industry and Identity and Access Management</li> <li>Ability to analyze data and evaluate relevance to a specific issue or incident under investigation.</li> <li>Ability to handle multiple competing priorities in a fast-paced environment; ability to be decisive and take action without causing an undue delay.</li> <li>Ability to exercise independent judgment when responding to alerts.</li> <li>Ability to communicate effectively across all levels of the organization, to both technical and non-technical audiences.</li> <li>Familiarity with identity management standards, social engineering TTPs, and the incident response lifecycle.</li> <li>Knowledgeable of current access based exploits in traditional and cloud environments, for both human and non-human accounts.</li> <li>Proven experience presenting findings via written reports and orally to key stakeholders in clear and concise language.</li> <li>Ability to work in a strong team-orientated environment that is geographically dispersed with a sense of urgency and resilience.</li> <li>Critical thinking - must be able to think outside the box and develop solutions to accomplish seemingly impossible tasks while remaining risk and objective focused.</li> <li>A strong working knowledge of security threat vectors, networking, network security and application security.</li> <li>Advanced problem solving skills.</li> <li>Demonstrates the capability of working in a team environment and collaborating with overseas partners.</li> <li>Ability to work independently.</li> <li>Strong leadership skills and qualities which enable you to work with peers and various levels of management.</li> <li>Strong analytical skills/problem solving/conceptual thinking.</li> </ul> <h2>Desired Qualifications:</h2> <ul> <li>Broad technical knowledge of IAM lifecycle, ecosystem and enterprise scale products.</li> <li>Experience in the deployment of multi-factor authentication, role and attribute-based access control, and other strong authentication methods and solutions.</li> <li>Hands-on experience with IAM products and particularly on Ping suite of products (Ping Access, Ping Federate and PingID) and federation concepts.</li> <li>Strong technical knowledge of authentication and authorization protocols: OIDC, SAML, XACML, LDAP, OAuth, OpenID.</li> <li>3-5 years’ experience with cloud platforms (AWS, Azure, GCP etc.)</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

IAM Information Security Controls Specialist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! About the Team: The Global Technology Service Management function is a new team charted with designing, implementing and managing next generation Service Management policies, processes and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees. Job Description: The Senior ServiceNow Data Architect is responsible for defining an architectural vision and solution that supports the strategic outcomes of our Service Management function. Key responsibilities include defining the target operating environment, designing for client resiliency, assisting with solution design, and defining non-functional requirements. Job expectations include working with stakeholders and service providers aligned to the Business' strategic objectives, evaluating the impact of strategic design decisions, and contributing to the architecture roadmap. Position Summary: Design &amp; Architecture: <ul> <li>Design scalable, secure, and high-performing data models that are aligned to ServiceNow platform and industry data requirements</li> <li>Collaborate with platform architecture, business and partner teams to understand business requirements and translate them into data architecture solutions</li> <li>Develop data strategies for integrating ServiceNow with other enterprise systems and databases for the purposes of sourcing data and consuming data from ServiceNow</li> <li>Design data governance policies, including data quality, data security, and compliance standards</li> <li>Design and implement reporting strategy for meeting operational, business and regulatory requirements using ServiceNow, data warehouses and reporting platforms</li> </ul> Data Modeling: <ul> <li>Design logical and physical data models for ServiceNow applications and modules, ensuring alignment with industry leading practices</li> <li>Optimize data structures for efficient storage, retrieval, and reporting</li> <li>Publish and maintain data model documentation and library for consumption by integration partners and various service management processes</li> </ul> Data Integration &amp; ETL: <ul> <li>Design and implement ETL (Extract, Transform, Load) processes for integrating ServiceNow with third-party applications, databases, and systems</li> <li>Ensure smooth data flow and ensure that data integration processes are efficient and maintainable</li> </ul> Reporting &amp; Analytics: <ul> <li>Collaborate with data analysts and business intelligence teams to define reporting requirements and design data models that support actionable insights</li> <li>Create dashboards, reports, and analytical views using ServiceNow's reporting tools and third-party tools</li> <li>Develop reporting strategy to provide visibility of data flow from sourcing to consumption including frequency, mapping, transformation and translation of data elements</li> </ul> Collaboration &amp; Stakeholder Management: <ul> <li>Work closely with developers, project managers, business analysts, and other IT teams to ensure alignment and successful delivery of data-driven solutions</li> <li>Provide expert guidance on data-related issues and ensure that ServiceNow data architecture supports long-term business goals</li> </ul> Performance &amp; Optimization: <ul> <li>Continuously monitor data architecture performance and provide recommendations for optimization</li> <li>Develop and implement process to detect data variances and implement corrective actions</li> <li>Resolve data-related issues and troubleshoot performance bottlenecks within the ServiceNow platform</li> </ul> Responsibilities: <ul> <li>Works across the business, operations and technology to create the solution intent and architectural vision for complex solutions and prioritize functional and non-functional requirements into a technology backlog to enable the technology roadmap and functionality to support evolving capabilities and services</li> <li>Contributes to the creation of the architecture roadmap of defined domains (Business, Application, Data, and Technology) in support of the product roadmap and the development of best practices including standardized templates</li> <li>Clarifies the architecture, assists with system design to support implementation, and provides solution options to resolve any architectural impediments</li> <li>Facilitates solution driven discussions, leads the design of complex architectures, and finds creative solutions through knowledge of domain, practical experiments, and proof of concepts while ensuring architecture is flexible, modular, and adaptable</li> <li>Educates team members on the technology practices, standardization strategies, and best practices to create innovative solutions</li> <li>Supports the team as needed to select the technology stack required for solutions and helps select preferred technology products</li> <li>Performs design and code reviews to ensure all non-functional requirements are sufficiently met (for example, security, performance, maintainability, scalability, usability, and reliability)</li> </ul> Required Qualifications: <ul> <li>5-8 years of experience in data architecture, with at least 3-5 years of hands-on experience specifically with ServiceNow</li> <li>Strong experience in data modeling, database design, and management of data systems</li> <li>Proficient in ServiceNow data schema and architecture, including tables, fields, and relationships</li> <li>Expertise in ServiceNow IntegrationHub, REST, SOAP APIs, and other integration tools</li> <li>Solid knowledge of relational databases (e.g., MySQL, MS SQL) and NoSQL databases.</li> <li>Experience with enterprise data warehouse, reporting and visualization solutions (e.g. Snowflake, Teradata, Tableau)</li> <li>Familiarity with ServiceNow modules like ITSM, ITOM, and HR Service Delivery</li> <li>Strong understanding of data governance, data privacy, and security protocols</li> <li>Strong knowledge of data quality, correctness and completeness related metrics and controls</li> <li>Knowledge of industry best practices for data management and integration</li> <li>Excellent problem-solving and analytical abilities to troubleshoot data issues and implement effective solutions</li> <li>Strong verbal and written communication skills, with the ability to work effectively with both technical and non-technical stakeholders</li> <li>Ability to lead and mentor junior team members</li> </ul> Desired Qualifications: <ul> <li>ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist (CIS) certifications</li> <li>Experience with ServiceNow Performance Analytics or other BI/analytics platforms</li> <li>Familiarity with Agile/Scrum development methodologies</li> </ul> Skills: <ul> <li>Analytical Thinking</li> <li>Architecture</li> <li>Result Orientation</li> <li>Solution Design</li> <li>Technical Strategy Development</li> <li>Application Development</li> <li>Collaboration</li> <li>Data Management</li> <li>DevOps Practices</li> <li>Risk Management</li> <li>Agile Practices</li> <li>Automation</li> <li>Influence</li> <li>Solution Delivery Process</li> <li>Test Engineering</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Senior ServiceNow Data Architect

<h1>Company Overview</h1>Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. <h1>Job Category</h1>Retail<h1>Position Summary</h1>The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/ serving the customer and efficiently completing basic vehicle service tasks as required.<h1>Responsibilities</h1>Hybrid Role<ul> <li>Customer service, sales, customer issue resolution- 75%. </li> <li>Basic vehicle service tasks, oil, tires, fluids- 25%. </li> <li>Store operations, opening/closing, inventory, displays- as needed basis.</li> </ul>Growth and career development role<ul> <li>May assist Manager or act as Manager-On-Duty in certain circumstances or to support development. </li> <li> Learn all aspects of store operations and flex between front/back shop tasks. </li> </ul><h1>Minimum Qualifications</h1> <ul> <li>High School Diploma or equivalent. </li> <li>Valid automobile driver's license. </li> <li>Customer service and career growth mindset. </li> <li>Ability to learn and perform basic vehicle service tasks. </li> <li>Ability to learn and operate store systems. </li> </ul> <h2>PREFERRED QUALIFICATIONS</h2> <ul> <li>2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.</li> <li>Previous consumer retail sales experience. </li> <li>Previous automotive experience a plus. </li> <li>Previous management/supervisory experience a plus. </li> </ul> <h2>OUR CREW KNOWS BENEFITS</h2><ul> <li>Medical, Dental and Vision – Starting day 1 for all our teammates</li> <li>Paid vacation and holidays </li> <li>On-the-job training and company-funded ASE certifications </li> <li>Tuition reimbursement program </li> <li>Flexible work schedule</li> <li>401(k) match </li> <li>On demand pay (daily pay) program available </li> </ul>OUR VALUES GIVE BACK TO YOU<ul> <li>Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up. </li> <li>Community Involvement: We pride ourselves on working with our local communities and giving back where we can.</li> <li>Integrity &amp; Teamwork: Part of what makes our teams different is our drive to do things right, always, together. </li> </ul>Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.Employment EligibilityIf hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

FirestoneBridgestone

Sales and Service Technician

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: <ul> <li>Executes the bank's risk culture and strives for operational excellence</li> <li>Builds relationships with clients to meet financial needs</li> <li>Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations</li> <li>Grows business knowledge and network by partnering with experts in small business, lending, and investments</li> <li>Manages financial center traffic, appointments, and outbound calls effectively</li> <li>Drives the client experience</li> <li>Manages cash responsibilities</li> </ul> Required Qualifications: <ul> <li>Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client</li> <li>Collaborates effectively to get things done, building and nurturing strong relationships</li> <li>Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives</li> <li>Is confident in identifying solutions for new and existing clients based on their needs</li> <li>Communicates effectively and confidently and is comfortable engaging all clients</li> <li>Has the ability to learn and adapt to new information and technology platforms</li> <li>Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)</li> <li>Applies strong critical thinking and problem-solving skills to meet clients' needs</li> <li>Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations</li> <li>Efficiently manages time and capacity</li> <li>Focuses on results while acting in the best interest of the client</li> <li>Can be flexible to work weekends and/or extended hours as needed</li> </ul> Desired Qualifications: <ul> <li>Experience in financial services and knowledge of financial services industry, products and solutions</li> <li>One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals</li> <li>Six months of cash handling experience</li> <li>Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​</li> <li>Bilingual (fluent verbal and written)​​</li> </ul> Skills: <ul> <li>Adaptability</li> <li>Business Acumen</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Problem Solving</li> <li>Account Management</li> <li>Client Experience Branding</li> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Relationship Building</li> <li>Business Development</li> <li>Pipeline Management</li> <li>Prospecting</li> <li>Referral Identification</li> <li>Referral Management</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Relationship Banker - Rockville/Silver Spring Market

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for defining and leading the engineering approach for solutions at the program or portfolio level, to deliver significant business outcomes. Key responsibilities include continuously improving the design, quality, and reuse of the solution and delivering technology enablers that improve development efficiencies for the solution. Job expectations include familiarity with at least one area of engineering, acting as a “go to” reference across the organization, and applying knowledge to improve technical competencies through recruitment and development activities. Position Summary: Bank of America is looking for an experienced, senior-level ServiceNow developer to help implement ServiceNow’s SecOps modules in a new, “greenfield” ServiceNow instance. This job is responsible for defining and leading the engineering approach for ServiceNow SecOps modules at the program or portfolio level to deliver key business outcomes. Job expectations include familiarity with at least one area of engineering, acting as a “go to” reference across the organization, and applying knowledge to improve technical competencies through recruitment and development activities. Key Responsibilities: <ul> <li>Develop the engineering approach for the ServiceNow SecOps solution and work with cross-functional teams to develop/analyze/deliver the implementation.</li> <li>Lead the definition, design, and development of ServiceNow feature configurations, which span multiple teams and explore solution alternatives as needed.</li> <li>Provide thought leadership on ServiceNow development practices and platform capabilities.</li> <li>Lead technical oversight for development teams, including design reviews, ensuring adherence to best practices, and implementing continuous improvement processes.</li> <li>Define the technology tool stack for the ServiceNow SecOps solution within range of internally approved and supported technologies.</li> <li>Explore state-of-the-art technologies to improve development efficiencies, quality of test/QA coverage, and release management.</li> <li>Lead and assume responsibility for the end-to-end test strategy/creation/adherence, and the integration between teams for the program/portfolio solution.</li> <li>Act as the “go to” resource across Bank of America’s Cybersecurity organization for ServiceNow SecOps development expertise.</li> <li>Collaborate with cross-functional teams, including IT, Asset Management, and Risk &amp; Compliance, to ensure alignment of SecOps and core platform processes.</li> <li>Contribute to the organization’s ServiceNow roadmap to plan investments in system maintenance, upgrades, improvements and additions that align with the organization’s long-term goals and objectives.</li> </ul> Qualifications: <ul> <li>5+ years of experience developing on the ServiceNow platform, across multiple modules and core platform capabilities.</li> <li>Experience configuring ServiceNow Workspaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, Forms, Playbooks, Portals, and/or Reports.</li> <li>High level of proficiency with HTML, CSS, JavaScript, AJAX development.</li> <li>Experience designing, configuring, and developing integrations with the ServiceNow platform, including Scripted REST APIs.</li> <li>Experience supporting ServiceNow platform upgrades and remediating skipped changes.</li> <li>Advanced scripting experience utilizing best practice formatting and comments in Script Includes, Business Rules, etc.</li> <li>Familiarity with Agile development practices.</li> </ul> Soft Skills: <ul> <li>Demonstrated ability to lead and mentor technical teams, fostering a collaborative and knowledge-sharing environment.</li> <li>Excellent problem-solving and analytical skills, with a proactive approach to identifying and addressing technical issues when they arise.</li> <li>Strong written and verbal communication skills, with the ability to communicate complex concepts to non-technical stakeholders and collaborate effectively across teams.</li> </ul> Desired: <ul><li>Bachelor’s degree in Computer Science, Cybersecurity, or a related field is preferred but not required.</li></ul> Certifications: <ul> <li>ServiceNow Certified Systems Administration (CSA) certification.</li> <li>ServiceNow Certified Application Developer (CAD) certification.</li> <li>ITIL v3 or v4 Certification preferred.</li> </ul> Skills: <ul> <li>Automation</li> <li>Influence</li> <li>Result Orientation</li> <li>Stakeholder Management</li> <li>Technical Strategy Development</li> <li>Application Development</li> <li>Architecture</li> <li>Business Acumen</li> <li>Risk Management</li> <li>Solution Design</li> <li>Agile Practices</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Data Management</li> <li>Solution Delivery Process</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Principal ServiceNow Engineer - Global Information Security

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Business Information Security Officer (BISO) will be a functional member of the Business Information Security Officer’s (BISO) organization and work closely with the Global Banking and Markets (GBAM) Chief Information Officers (CIOs)/Chief Technology Officers (CTOs) teams to develop a strong understanding of the business in order to have specialized information security risk-based discussions. This relationship will ensure a focus on the right risk priorities. The Business Information Security Officer’s will also act as the day-to-day point of contact providing guidance on information security topics, policies, and controls; Ultimately, the Business Information Security Officer will become a trusted advisor to our stakeholders. Serves as a subject matter expert on the development, implementation, and maintenance of information security for the line of business (LOB). Provides guidance and advocacy regarding the prioritization of LOB investments and the impact on information security. Advises LOB management on risk issues related to information security and recommends actions in support of the bank’s wider risk management and compliance programs. The successful candidate will: • Provide advisory and oversight for changes within GBAM environment where related to security leveraging the regional information security consultants and global operational response teams as needed • Work in collaboration with the Risk teams supporting them in their activities and helping them continue to develop processes and solutions • Work with the global BISO organization to ensure that GIS requirements and initiatives are communicated, discussed and tracked in an effective, consistent and timely way • Establish and maintain a network of stakeholders and partners • Conduct routine liaison and coordination across the risk partners and technology groups to remediate GIS issues showing red or amber on the vulnerability remediation dashboard • Coordinate and drive remediation of ad hoc GIS issues and assist partners to reach a resolution in line with GIS baselines and standards Required Skills: Experience within an information security technology operational, engineering or consulting team with knowledge of the security controls and processes required within systems and networks Strong interpersonal skills to be able to communicate, influence and negotiate with senior stakeholders to obtain or leverage necessary resources Experience operating at a mid-level to senior level with knowledge of Application Security controls and risks. Understanding of the concepts of vulnerability management and associated monitoring solutions and practices Desirable Skills: Experience of formal security risk assessment methodologies In depth technical level of understanding of Technology Infrastructure operations, showing a strong understanding of relevant subject matters Previous experience working within a financial institution Experience initiating own work priorities and manage a portfolio independently Good communicator able to deliver difficult messages and resolve issues with stakeholders Excellent oral and written briefing skills with the ability to produce and present management progress and status reports This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift:1st shift (United States of America) Hours Per Week: 40

139 Jobs in Ashburn, VA, USA