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<h2>#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. </h2>JOB SUMMARYONEOK is seeking a Supervisor of Scheduling to join our team! This position entails leading a team of three to five crude oil schedulers who are responsible for scheduling physical movements and inventory reconciliation for a complex asset base networking with both internal stakeholders and a broad customer base. ONEOK offers a comprehensive benefits package, including health coverage, 401k, life insurance, paid time off, and more. Don’t miss this chance to join an exciting growth area at ONEOK!Job Profile Summary Supervise employees engaged in Scheduling ONEOK’s Crude Oil pipelines and facilities.Essential Functions and Responsibilities<ul> <li> Supervise, train and direct employees performing Scheduling functions <ul> <li>Interact with customers, other internal teams and other pipeline companies concerning nominations, allocations, billing, imbalances, daily flow and/or operational orders</li> <li>Coordinate the review, scheduling, monitoring and revision of nominations with customers and confirmations with other pipeline companies</li> <li>Coordinate and implement pipeline allocation processes as required</li> <li>Coordinate the development and implementation of product movements</li> <li>Coordinate and ensure timely and accurate completion of the end-of-month closing process</li> <li>Coordinate with internal stakeholders regarding system utilization, volumes, inventories, etc.</li> <li> Compile, review and/or analyze information or reports including but not limited to: <ul> <li>Allocations </li> <li>Nominations and confirmations</li> <li>Flow rates/capacity issues</li> <li>Power optimization initiatives</li> <li>Measurement discrepancies</li> <li>Storage balances and customer inventory positions</li> <li>Tickets</li> <li>End-of-month closing processes</li> </ul> </li> <li>Collaborate with other internal departments and stakeholders on analysis, review, development and implementation of future projects</li> </ul> </li> <li>Develop, maintain and/or improve relationships with customers and other internal stakeholders</li> <li> Provide front-line leadership for Scheduling professionals <ul> <li>Cultivate a team culture consistent with ONEOK’s and the Crude Oil Commercial Team’s values, including Excellence, Innovation and Continuous Improvement</li> <li>Communicates job and performance expectations</li> <li>Daily employee development, training and engagement</li> <li>Develop departmental procedures, desk documentation and working norms</li> <li>Develop coverage methods to ensure service is provided 24 hours a day, 365 days per year, included during emergencies</li> <li>Manage employee hiring processes in collaboration with Human Resources</li> <li>In collaboration with Human Resources, investigate complaints or performance concerns and implement corrective action as needed</li> </ul> </li> </ul>Education<ul><li>Bachelor’s degree or an equivalent combination of formal education and the following job-related knowledge or experience required. Engineering, accounting, finance or another similar technical discipline preferred but not required</li></ul>Work Experience<ul> <li>Experience training, directing, and/or supervising employees</li> <li>Experience collaborating, advising, and communicating effectively</li> <li> Experience and thorough knowledge of scheduling Crude Oil pipelines and facilities <ul> <li>Product movements</li> <li>Inventory management</li> <li>Customer service</li> <li>Scheduling, inventory management and nominations software</li> </ul> </li> <li>Experience analyzing and resolving Scheduling issues and/or questions</li> <li>Experience reading and interpreting contracts, agreements, reports, statements, invoices, confirmations, correspondence, tariffs, government regulations, industry standards, customer notifications and company policies and procedures</li> <li>Experience composing and preparing reports for customers, other internal departments, management, etc.</li> </ul>Knowledge, Skills and Abilities<ul> <li>Ability to: apply basic math, algebra, and statistics</li> <li>Ability to: communicate and/or exchange information or instructions</li> </ul>Licenses and Certifications<ul><li>None required</li></ul>Strength Factor Rating - Physical Demands/Requirements<ul><li>Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul>Strength Factor Description - Physical Demands/Requirements<ul> <li>Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)</li> <li>Walking: Moving about on foot (Frequently)</li> <li>Sitting: Remaining in a seated position (Constantly)</li> <li>Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)</li> <li>Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)</li> <li>Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)</li> <li>Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)</li> <li>Climbing: Ladders, Stairs (Occasionally)</li> <li>Balancing: Maintaining body equilibrium to prevent falling (Occasionally)</li> <li>Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)</li> <li>Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)</li> <li>Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)</li> <li>Crawling: Moving about on the hands and arms in any direction (Occasionally)</li> <li>Reaching: Extending hands and arms in any direction (Constantly)</li> <li>Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)</li> <li>Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)</li> <li>Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)</li> <li>Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)</li> <li>Hearing: Perceiving the nature of sound by the ear (Frequently)</li> <li>Tasting/Smelling: (Occasionally)</li> <li>Near Vision: Clarity of vision at 20 inches or less (Constantly)</li> <li>Far Vision: Clarity of vision at 20 feet for more (Frequently)</li> <li>Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)</li> <li>Vision: Color - The ability to identify and distinguish colors (Constantly)</li> </ul>Working Conditions/Environment<ul><li>Employee is subject to inside environmental conditions</li></ul>Working Conditions<ul> <li>Well lighted, climate controlled areas (Constantly)</li> <li>Frequent repetitive motion (Constantly)</li> <li>CRT (Computer Monitor(s)) (Constantly)</li> </ul>Travel<ul><li>Travel to other locations and job sites out-of-doors required</li></ul>Driving<ul><li>Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license</li></ul>ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email <a href="mailto:HRSolutions@ONEOK.com" target="_blank">HRSolutions@ONEOK.com</a> or call 1-855-663-6547​. Expected Salary Range$116,000.00 - $174,000.00

ONEOK

Supervisor - Scheduling

Labcorp, a premier global player in life sciences, leads the charge in patient care through advanced clinical laboratory services, diagnostics, drug development, and technology-driven solutions. We are dedicated to innovation and excellence, actively seeking skilled professionals to contribute to our global mission of enhancing health and transforming lives. We are seeking a UI Architect at Labcorp that will collaborate with stakeholders, other architects, creative staff and developers to conceptualize and create Angular SPA applications to meet business needs. Some days will be spent heads-down coding on deliverables; other days they may find themselves teaching others how to accomplish a given goal. UI Architects are considered subject matter experts for all things relating to UI development, but not including graphic or user experience design. Required: - 10+ years of experience building user interfaces with modern web development stacks - At least 3-5 years building SPAs with Angular - In-depth knowledge of: NgRX, RxJS, HTML5, CSS3 / Sass, Git, JavaScript and TypeScript - Strong Object Oriented and Component-Based design knowledge - Understands RESTful service consumption - Experience handling projects from concept to completion Preferred: - Full-stack development experience with Node.js - Experience creating Angular libraries for consumption by other teams - Experience leading / managing other developers Application Window: 6/15/2025 Pay Range: $150-160k All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN &amp; Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please <a href="https://careers.labcorp.com/global/en/us-rewards-and-wellness" target="_blank">click here</a>. Labcorp is proud to be an Equal Opportunity Employer:Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to applyIf you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our <a href="https://careers.labcorp.com/global/en/accessibility" target="_blank">accessibility site</a> or contact us at <a href="#">Labcorp Accessibility.</a> For more information about how we collect and store your personal data, please see our <a href="https://www.labcorp.com/about/web-privacy-policy" target="_blank">Privacy Statement</a>.

LabCorp

Sr. Software Architect

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a day shift, full-time, Certified Surgical Technologist in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute</li></ul> Learn About a Day In the Life of a Surgical Tech: Responsibilities <ul> <li>Demonstrate knowledge of sterile technique, sterilization procedures, principles of surgical procedures, anatomy and physiology, use and care of surgical instruments and equipment. </li> <li>Assist the surgical team in accomplishing the plan of surgical care.</li> <li>Collaborate with other healthcare professionals to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes.</li> <li>Understand the surgery schedule work-flow and is available to meet the needs for room turnovers, patient transport, and cleaning.</li> </ul> Qualifications Job Requirements: <ul> <li>High School diploma or GED</li> <li>Graduate from an accredited surgical technology program</li> <li>NBSTSA or NCCT Certified Surgical Technologist </li> <li>Active BLS certification</li> </ul> Preferred Job Requirements: <ul><li>One year of surgical technologist experience</li></ul>

Hillcrest Medical Center

Surgical Technologist / CST

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a day shift, full-time, Mother Baby Nurse Manager in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Hillcrest Hospital South is a full-service 180-bed hospital providing a wide range of inpatient and outpatient services using state-of-the-art technology in a friendly community setting. Consistent performance has helped the hospital be nationally recognized for patient safety.</li></ul> Responsibilities The nurse manager will promote the mission and values of the organization and be an active advocate of providing quality patient care, excellent customer service and efficient health care. As a member of the management team, the nurse manager will be involved in system planning, budgeting, manpower planning and program development in order to deliver efficient, effective and quality patient care. Qualifications Job Requirements: <ul> <li>Bachelor’s in Nursing from an accredited school required or enrolled in accredited BSN program with scheduled date of completion.</li> <li>Maintains current BLS</li> <li>NRP/PALS must be obtained with 6 months of hire</li> <li>Current RN license or current license deemed acceptable by the applicable State Board of Nursing.</li> </ul> Preferred Job Requirements: <ul><li>Minimum of 3-5 years’ clinical nursing experience in area of specialty.</li></ul>

Hillcrest Healthcare System

Nursing Manager / Mother Baby

HealthEdge

Senior Director, Product Management Technology

Job TitleIT Support ManagerJob Description SummaryCushman &amp; Wakefield's Client Technology Solutions team seeks to provide technology-enabled solutions supporting increased operational efficiencies and enhanced occupant experiences. By delivering best-in-class solutions driven by defined functional and experiential use cases, C&amp;W offers a differentiated services model focused on a foundation of cost-effective solutions, optimized operational processes, and extensive technical expertise. Our C&amp;W Technology Team of Project Managers, Business Analysts &amp; Solution Consultants work closely with our client and account stakeholders to identify potential opportunities to deliver value through technology and provide insights into solutions that support targeted outcomes. A thoughtful yet connected approach brings improved client outcomes and results in a strategy that is closely aligned to defined business objectives. The overall C&amp;W objective is to provide an open, data-centric, technology ecosystem that can provide short-term value and long-term flexibility as operational and workplace requirements change and new opportunities emerge. Our curated technology ecosystem and platform provide vetted solutions that specifically address operational challenges and opportunities as well as create enhanced experiences for occupants, employees, and visitors. C&amp;W has worked with numerous industry-leading technology vendors to identify a connected and interoperable set of solutions. This is a full-time position and can be located anywhere in the United States with the ability to work from home, office or hoteling space as required. Travel may be required. The Support Manager is responsible for oversight and management of integrated tools, specifically FAMIS360 and Autodesk Construction Cloud, to ensure data integrity, system governance, and compliance. The Support Manager will also provide guidance and leadership to a CMMS Analyst direct report tole. This role requires a deep understanding of CMMS administration while also serving as a mentor and leader, providing training and career development opportunities for direct reports. The role will also play a critical role in maintaining SOC 2 compliance, implementing best practices, and ensuring the consistent and accurate use of system data across all managed accounts.Job DescriptionLeadership &amp; Team Management<ul> <li>Lead and mentor CMMS administrator, fostering professional growth and development.</li> <li>Ensure adherence to SOC 2 compliance, data governance, and best practices in system administration.</li> <li>Provide ongoing training and coaching to direct reports, creating career growth opportunities.</li> <li>Oversee day-to-day operations of tools, ensuring timely and accurate execution of system administration tasks.</li> <li>System Administration &amp; Data Governance</li> <li>Serve as the primary point of contact for all Autodesk Construction Cloud and FAMIS360-related questions, support, and escalations.</li> <li>Maintain data integrity and system security by enforcing user access controls, managing permissions, and conducting periodic audits.</li> <li>Oversee configuration, data loading, and maintenance of system modules (Vendors, Assets, Schedules, Inventory, etc.).</li> <li>Ensure quarterly compliance audits are completed for user access, inactive properties, and system settings.</li> <li>Develop and enforce standard operating procedures (SOPs) to ensure consistency across accounts.</li> <li>Proactively identify system improvements, training needs, and process enhancements for better efficiency.</li> </ul>Account &amp; Stakeholder Collaboration<ul> <li>Partner with C&amp;W TDS Delivery Managers, IT teams, and account teams to support system setup and integration.</li> <li>Participate in transition meetings related to FAMIS360 and other integrated systems (Yardi, JDE, Autodesk Construction Cloud, CoStar).</li> <li>Manage user security profiles, property configurations, and system enhancements based on business needs.</li> <li>Compliance &amp; Continuous Improvement</li> <li>Ensure SOC 2 compliance by maintaining strict controls over user management, security settings, and data governance policies.</li> <li>Support internal and external audits by providing system reports and ensuring data accuracy.</li> <li>Work closely with IT and leadership to drive platform improvements and system enhancements.</li> </ul>Knowledge &amp; Skills<ul> <li>Extensive experience in CMMS administration (FAMIS 360 preferred).</li> <li>Strong understanding of SOC 2 compliance, data governance, and system security best practices.</li> <li>Proven leadership and mentoring experience with direct reports.</li> <li>Ability to manage multiple priorities and stakeholders in a fast-paced environment.</li> <li>Strong problem-solving and analytical skills to identify and resolve system issues proactively.</li> <li>Excellent communication and collaboration skills across cross-functional teams.</li> <li>Familiarity with property management, facilities management, and compliance requirements.</li> </ul> Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $106,250.00 - $125,000.00Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

IT Support Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Responsibilities: <ul> <li>Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures</li> <li>Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions</li> <li>Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Coaching</li> <li>Written Communications</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Business Description: The primary responsibility of this role is to work with various Investment and Monetary Control teams, Merrill branch offices, Consumer Investments, and senior management to minimize client and Merrill exposure. An analyst prepares, summarizes, and distributes various daily, weekly, and monthly reports for supporting Merrill and Consumer Investments lines of business. The candidate will be responsible for: ​Daily reports <ul> <li>Analyzing margin calls greater than 25K, across domestic, international, MESD, and MEAC accounts.</li> <li>Identifying and resolving transactions that are processed in Invalid Prefix No-Name accounts.</li> <li>Monitoring FINRA extension requests to ensure trade details are accurate and extensions are approved.</li> <li>Validating and resolving deficit equity scenarios due to market fluctuations on open commitments and unsecured debits &amp; shorts for all domestic and international offices.</li> <li>Summarizing all margin, Reg T, minimum equity, and LMA collateral calls over 250K</li> <li>Identifying accounts with potential interim exposure during severe market declines.</li> <li>Assisting with the creation of daily scorecards to ensure compliance, violations, and collections obligations are resolved within appropriate regulatory timeframes.</li> </ul> Weekly reports: <ul><li>Obtaining and summarizing by region all forced liquidations processed by IMC Obligations.</li></ul> <ul><li>Reporting all liquidations across domestic, international, MESD, MEAC, and LMA lines of business.</li></ul> <ul><li>Providing a consolidated risk report as a snapshot of weekly consolidated data and potential trending exposure across all Merrill and Consumer Investments.</li></ul> Required Skills: <ul> <li>Expertise in Microsoft Office (Excel, Access, Word, Outlook, SharePoint)</li> <li>Ability to understand overall themes and objectives of assigned reports.</li> <li>Strong organizational skills, attention to detail, and ability to work independently.</li> <li>Strong written and verbal communication skills in order to perform in a proactive and effective manner across all levels of the organization.</li> <li>Handling of escalations of account issues to branch office/Edge managers in order to resolve open exposure.</li> </ul> Desired Skills: <ul> <li>College Degree preferred</li> <li>Familiarity with financial processes across ML sales support screens</li> <li>Knowledge of margin and option requirements</li> <li>Understanding of the Securities Industry and the various internal and external rules and regulations affecting the industry and department (e.g., Regulation T, New York Stock Exchange, Firm policies and procedures and margin and option rules and regulations)</li> <li>Requires direct internal contact with business partners. Support forced liquidation processing to ensure trading commitments (cash commitments and Regulation T calls) and equity deficiency calls (maintenance calls and minimum equity calls) are met within regulatory and Firm policy timeframes.</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Transaction Management Ops Analyst- Exposure Reporting

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for supporting project or testing activities in an operation department or Line of Business, researching and documenting organizational reviews, and conducting workflow analysis, data preparation, and triggering. Key responsibilities include pulling testing output and comparing to templates/requirements, opening defects, updating statuses, and analyzing data. Job expectations include resolving complex problems based on business knowledge and defined project guidelines, executing test scripts, and partnering with Development teams to resolve defects. Responsibilities: <ul> <li>Supports the Testing team in gaining an understanding of changes being executed, writing and executing scripts, completing data preparation, and conditioning and triggering events</li> <li>Leads the resolution of defects, providing necessary documentation, and communicating with Development resources and project stakeholders on resolution and retest statuses</li> <li>Coordinates with the business to execute on defined project tasks, including tracking of deliverables and their statuses, measuring progress against ongoing success measures, and escalating roadblocks in a timely manner</li> <li>Analyzes current state processes, operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation</li> <li>Manages and administers key activities to support medium to large projects, such as coordination of change related activities, reporting, and testing</li> <li>Communicates at all levels with business owners, stakeholders, and subject matter experts on all matters related to projects, such as the project plan, risks, issues, scope, assumptions, gap analysis, business requirements, and development of test plans and scripts</li> </ul> Line of Business Job Description: The Change Management &amp; Project Delivery team provides change management oversight and project delivery support for various strategic business, industry, and regulatory initiatives. This role will support the full scope of the projects within Insurance and Annuities workstream and the responsibilities includes: <ul> <li>Managing multiple priorities at the same time, including project analysis and assessments, requirements, development support, User acceptance testing execution and defect identification and triage, communications, oversight of necessary training and employee readiness needs for process and/or technology changes.</li> <li>Facilitates project meetings during the User Acceptance Testing phase, creation of Test plans for comprehensive coverage, creation of Use cases/test scripts, providing test execution status to management teams, defect reporting and remediation (weekend availability for testing required during project release weekends)</li> <li>Provide post-production testing (where applicable) and monitoring support to ensure any issues encountered are adequately documented, communicated, and resolved with technology and business partners working in conjunction with the Production Support team.</li> <li>Ability to develop strong partnerships and relationships including full coordination with business partners; fully accountable for engaging the appropriate partners to drive the work and deliver against expected outcomes. </li> <li>Partnering with stakeholders to assess and prioritize business needs/requirements to maximize impact.</li> <li>Developing concise and succinct presentations that will influence dialogue at all levels.</li> <li>Strong facilitation skills, communication with impact, cross functional business and stakeholder engagement, and ability to influence decisions to achieve desired results.</li> <li>Risk and Audit mindset in the oversight for change management processes</li> </ul> Required Skills: <ul> <li>2+ years relevant work experience within process management and/or project management</li> <li>Knowledge of navigating through Jira and familiar with the creation of Epics and Stories</li> <li>User Acceptance Testing experience</li> <li>Excellent decision-making skills with an assertive and proactive communication style</li> <li>Ensure changes are communicated to all stakeholders through written communication or provided through live presentations (ex. demonstrations and / or business status update meetings)</li> <li>Must have excellent organizational skills and be able to handle multiple tasks to meet extremely compressed deadlines.</li> <li>Critical thinker and risk minded.</li> <li>Excellent verbal and written communications skills, including the ability to facilitate and lead remote, cross-functional, cross-location meetings.</li> </ul> Desired Skills: <ul> <li>SAFE Certified PO/PM is a plus</li> <li>Knowledge of ISG (Investments Solutions Group) Business</li> <li>Knowledge of Enterprise Change Management​</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Written Communications</li> <li>Active Listening</li> <li>Collaboration</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Critical Thinking</li> <li>Risk Management</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Sr. Operations Project Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! About the Team: The Global Technology Service Management function is a new team charted with designing, implementing and managing next generation Service Management policies, processes and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees. Job Description: The Senior ServiceNow Data Architect is responsible for defining an architectural vision and solution that supports the strategic outcomes of our Service Management function. Key responsibilities include defining the target operating environment, designing for client resiliency, assisting with solution design, and defining non-functional requirements. Job expectations include working with stakeholders and service providers aligned to the Business' strategic objectives, evaluating the impact of strategic design decisions, and contributing to the architecture roadmap. Position Summary: Design &amp; Architecture: <ul> <li>Design scalable, secure, and high-performing data models that are aligned to ServiceNow platform and industry data requirements</li> <li>Collaborate with platform architecture, business and partner teams to understand business requirements and translate them into data architecture solutions</li> <li>Develop data strategies for integrating ServiceNow with other enterprise systems and databases for the purposes of sourcing data and consuming data from ServiceNow</li> <li>Design data governance policies, including data quality, data security, and compliance standards</li> <li>Design and implement reporting strategy for meeting operational, business and regulatory requirements using ServiceNow, data warehouses and reporting platforms</li> </ul> Data Modeling: <ul> <li>Design logical and physical data models for ServiceNow applications and modules, ensuring alignment with industry leading practices</li> <li>Optimize data structures for efficient storage, retrieval, and reporting</li> <li>Publish and maintain data model documentation and library for consumption by integration partners and various service management processes</li> </ul> Data Integration &amp; ETL: <ul> <li>Design and implement ETL (Extract, Transform, Load) processes for integrating ServiceNow with third-party applications, databases, and systems</li> <li>Ensure smooth data flow and ensure that data integration processes are efficient and maintainable</li> </ul> Reporting &amp; Analytics: <ul> <li>Collaborate with data analysts and business intelligence teams to define reporting requirements and design data models that support actionable insights</li> <li>Create dashboards, reports, and analytical views using ServiceNow's reporting tools and third-party tools</li> <li>Develop reporting strategy to provide visibility of data flow from sourcing to consumption including frequency, mapping, transformation and translation of data elements</li> </ul> Collaboration &amp; Stakeholder Management: <ul> <li>Work closely with developers, project managers, business analysts, and other IT teams to ensure alignment and successful delivery of data-driven solutions</li> <li>Provide expert guidance on data-related issues and ensure that ServiceNow data architecture supports long-term business goals</li> </ul> Performance &amp; Optimization: <ul> <li>Continuously monitor data architecture performance and provide recommendations for optimization</li> <li>Develop and implement process to detect data variances and implement corrective actions</li> <li>Resolve data-related issues and troubleshoot performance bottlenecks within the ServiceNow platform</li> </ul> Responsibilities: <ul> <li>Works across the business, operations and technology to create the solution intent and architectural vision for complex solutions and prioritize functional and non-functional requirements into a technology backlog to enable the technology roadmap and functionality to support evolving capabilities and services</li> <li>Contributes to the creation of the architecture roadmap of defined domains (Business, Application, Data, and Technology) in support of the product roadmap and the development of best practices including standardized templates</li> <li>Clarifies the architecture, assists with system design to support implementation, and provides solution options to resolve any architectural impediments</li> <li>Facilitates solution driven discussions, leads the design of complex architectures, and finds creative solutions through knowledge of domain, practical experiments, and proof of concepts while ensuring architecture is flexible, modular, and adaptable</li> <li>Educates team members on the technology practices, standardization strategies, and best practices to create innovative solutions</li> <li>Supports the team as needed to select the technology stack required for solutions and helps select preferred technology products</li> <li>Performs design and code reviews to ensure all non-functional requirements are sufficiently met (for example, security, performance, maintainability, scalability, usability, and reliability)</li> </ul> Required Qualifications: <ul> <li>5-8 years of experience in data architecture, with at least 3-5 years of hands-on experience specifically with ServiceNow</li> <li>Strong experience in data modeling, database design, and management of data systems</li> <li>Proficient in ServiceNow data schema and architecture, including tables, fields, and relationships</li> <li>Expertise in ServiceNow IntegrationHub, REST, SOAP APIs, and other integration tools</li> <li>Solid knowledge of relational databases (e.g., MySQL, MS SQL) and NoSQL databases.</li> <li>Experience with enterprise data warehouse, reporting and visualization solutions (e.g. Snowflake, Teradata, Tableau)</li> <li>Familiarity with ServiceNow modules like ITSM, ITOM, and HR Service Delivery</li> <li>Strong understanding of data governance, data privacy, and security protocols</li> <li>Strong knowledge of data quality, correctness and completeness related metrics and controls</li> <li>Knowledge of industry best practices for data management and integration</li> <li>Excellent problem-solving and analytical abilities to troubleshoot data issues and implement effective solutions</li> <li>Strong verbal and written communication skills, with the ability to work effectively with both technical and non-technical stakeholders</li> <li>Ability to lead and mentor junior team members</li> </ul> Desired Qualifications: <ul> <li>ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist (CIS) certifications</li> <li>Experience with ServiceNow Performance Analytics or other BI/analytics platforms</li> <li>Familiarity with Agile/Scrum development methodologies</li> </ul> Skills: <ul> <li>Analytical Thinking</li> <li>Architecture</li> <li>Result Orientation</li> <li>Solution Design</li> <li>Technical Strategy Development</li> <li>Application Development</li> <li>Collaboration</li> <li>Data Management</li> <li>DevOps Practices</li> <li>Risk Management</li> <li>Agile Practices</li> <li>Automation</li> <li>Influence</li> <li>Solution Delivery Process</li> <li>Test Engineering</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Senior ServiceNow Data Architect

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, coding solutions, unit testing, and ensuring the solution can be integrated successfully into the overall application/system with clear, robust, and well-tested interfaces. Job expectations include an awareness of development and testing practices in the industry. Responsibilities: <ul> <li>Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements</li> <li>Utilizes multiple architectural components (across data, application, business) in design and development of client requirements</li> <li>Performs Continuous Integration and Continuous Development (CI-CD) activities</li> <li>Contributes to story refinement and definition of requirements</li> <li>Participates in estimating work necessary to realize a story/requirement through the delivery lifecycle</li> <li>Contributes to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause</li> <li>Performs spike/proof of concept as necessary to mitigate risk or implement new ideas</li> </ul> Skills: <ul> <li>Application Development</li> <li>Automation</li> <li>Collaboration</li> <li>DevOps Practices</li> <li>Solution Design</li> <li>Agile Practices</li> <li>Architecture</li> <li>Result Orientation</li> <li>Solution Delivery Process</li> <li>User Experience Design</li> <li>Analytical Thinking</li> <li>Data Management</li> <li>Risk Management</li> <li>Technical Strategy Development</li> <li>Test Engineering</li> </ul>

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