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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Th Fixed Income Currencies &amp; Commodities (FICC) Finance team is part of the CFO organization. The primary focus of our team is to support the FICC Trading business through the implementation and execution of key control processes including legal financial books and records, valuations control, regulatory matters, forecasting, P&amp;L explain, and balance sheet analysis. The desk trades in a range of products including Loans, Bonds, CDS, Interest Rate Swaps, FX and other derivatives. Key priorities for our team include proactive execution of controls, accurate reporting and analysis of financial results and forging strong relationships with business partners to assist in decision making. Areas of responsibility include: <ul> <li>Financial reporting and disclosures</li> <li>General ledger close and reconciliations</li> <li>Management reporting and analysis</li> <li>Regulatory capital disclosures</li> <li>Price Testing</li> <li>Sector analysis</li> <li>Stress Test and Forecasting</li> </ul> Process analysis, documentation of policies and procedures and evidencing of results are also of primary importance in this role. Trading desk support, including interpretation of accounting policies and ad hoc reporting, is another critical requirement. Throughout the tenure of the role, the teammate should gain exposure and acumen in the Global Markets/FICC area of the organization and develop or improve the following skills: GAAP (with a focus on Fixed Income), Management and Regulatory/SEC reporting, as well as written and oral communication skills. Responsibilities: <ul> <li>Supports with preparing and analyzing balance sheets and Profit and Loss (P&amp;L) reports and validates postings and balances for a product aligned to a Line of Business (LOB) using knowledge of financial products, market risk profiles, and risk mitigation techniques and strategies</li> <li>Performs month-end close and financial reporting, critical testing and calculations, and periodic analysis</li> <li>Calculates and analyzes Independent Price Verification results</li> <li>Assists in the development of strategic and annual planning efforts and implementations and performs profitability analysis, forecasting, and financial reporting for a product or general ledger account type</li> <li>Partners closely with the front office, Operations, and Technology to support defining business finance processes and implementing related technology solutions</li> <li>Analyzes regulatory matters, such as the Comprehensive Capital Analysis and Review (CCAR) and Recovery and Resolutions Plans (RRP), to assess risk modeling practices within the bank</li> </ul> Required Qualifications: <ul> <li>Minimum of 5 years financial industry/banking experience</li> <li>Strong financial analytics experience</li> <li>Advanced experience/skills with Excel and complex spreadsheets</li> <li>Candidate must be able to work both independently and as team member</li> <li>Strong communication and presentation skills</li> <li>Strong problem solving and analytical abilities</li> </ul> Desired Qualifications: <ul> <li>Bachelor Degree in Accounting/Finance</li> <li>Accounting experience</li> </ul> Skills: <ul> <li>Analytical Thinking</li> <li>Attention to Detail</li> <li>Financial Accounting</li> <li>Financial Management</li> <li>Reporting</li> <li>Business Analytics</li> <li>Critical Thinking</li> <li>Data Quality Management</li> <li>Financial Processing</li> <li>Price Verification and Valuations</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Business Financial Control Product Associate- Fixed Income Currencies & Commodities (CFO)

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing advice and valuable financial solutions to complex Business Banking clients and prospects. Key responsibilities include serving as the primary point of contact/trusted advisor and acquiring, deepening, and maintaining profitable relationships, collaborating with teammates and facilitating client relationships with Product Specialists. Job expectations include having knowledge of the bank's products and services in order to identify cross-selling opportunities and increase overall client satisfaction. Responsibilities: <ul> <li>Manages an extensive portfolio of complex clients and prospects with annual revenues of $20-50 million and helps companies save, borrow, and invest for their current and future needs</li> <li>Acquires, deepens, and maintains profitable client relationships through sales, prospecting and enhancing existing relationships</li> <li>Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends</li> <li>Collaborates with local market stakeholders and teammates throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management, and Merchant Services in order to design and deliver financial solutions to clients and prospects</li> <li>Leads and facilitates dialogue with a variety of complex clients and prospects regarding topics such as the client and prospect industry, alternative capital structures, and general business issues</li> <li>Coaches and mentors peers, while utilizing leadership skills</li> <li>Adapts to changes in sales practices and broader market and industry conditions as needed</li> </ul> Skills: <ul> <li>Business Development</li> <li>Client Experience Branding</li> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Relationship Building</li> <li>Account Management</li> <li>Financial Analysis</li> <li>Leadership Development</li> <li>Loan Structuring</li> <li>Referral Identification</li> <li>Credit Documentation Requirements</li> <li>Pipeline Management</li> <li>Referral Management</li> <li>Regulatory Compliance</li> <li>Risk Management</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Business Banking Senior Relationship Manager- Charleston, SC

Job Description: DAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description Summary Global Payments Solutions (GPS) turns technological advances into treasury solutions. GPS offer a smarter, more sophisticated treasury relationship that redefines insights, delivers efficiency and helps our clients stay ahead. The Global Payments Solutions Non-Financial Regulatory Reporting Center of Excellence (GPS NFRR COE) centrally manage the ownership of GPS NFRRs. As a GPS NFRR COE Report Owner at Bank of America, you’ll play a critical role in ensuring compliance with regulatory reporting requirements and developing and maintaining procedures and processes to ensure accurate, complete, and timely submission of regulatory reports in conformance with regulatory instructions. We’re looking for someone with a passion for the financial industry and a commitment to producing high-quality work. The ideal candidate for this role will have a minimum of 5 years of experience in regulatory reporting, cash management or trade finance. To succeed in this role, you must possess excellent communication and problem-solving skills and a strong attention to detail. Primary Roles &amp; Reponsibilities <ul> <li>Responsible for accurate, complete, and timely submission of NFRRs in conformance with regulatory instructions.</li> <li>Develop and maintain procedures and processes to ensure accuracy and efficiency of all regulatory reporting activities and ensure compliance with applicable regulatory reporting requirements.</li> <li>Partner closely with risk function colleagues to identify, understand, and implement new regulatory reporting requirements.</li> <li>Collaborate with governance team on governance procedures, error escalation and issue management process.</li> <li>Troubleshoot and drive the resolution of issues related to regulatory reporting.</li> <li>Participate in audit/regulatory exams/compliance assessments/key governance forums.</li> </ul> Required Skills: <ul> <li>Candidate will be a self-motivated, keen attention to detail, and a high energy level individual.</li> <li>University degree with 5-7 years working experience in banking or finance industry.</li> <li>Proficiency in English and at least 2 foreign languages in (Bahasa Indonesia, Japanese, Korean, Mandarin, or Thai).</li> <li>Basic knowledge in Transaction Banking products offered by global financial insitution.</li> <li>Excellent professional skills, including verbal and written communication, presentation, time mangement and stakeholder management</li> </ul> Desired Skills: <ul> <li>Prior experience in Transaction Banking will be a plus.</li> <li>Basic knowledge in Tax regulations/reporting will be a plus.</li> </ul>

Associate/Vice President, Global Payments Solutions Non-Financial Regulatory Reporting - Report Owner

<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Travel Percentage Up to 25% Job Shift Day Job Category Sales <h2>Description</h2> Job Summary: Responsible for leading AAON’s customer service, warranty, and order-entry teams, ensuring exceptional support experience for our independent sales representatives and their customers. Also responsible for developing customer service procedures, implementing customer satisfaction strategies, and evolving AAON’s warranty program with a strategic focus on cost control and risk mitigation. Essential Job Duties and Responsibilities: <ul> <li>Leads and manages the daily operations of the customer service, warranty, and order entry-teams.</li> <li>Develops and implements customer service policies, procedures, and standards to ensure a consistently high-quality customer experience.</li> <li>Oversees all aspects of the warranty claims process, ensuring timely and accurate resolution while minimizing financial exposure and identifying opportunities for product and process improvements.</li> <li>Monitors customer service and warranty metrics (e.g., response time, resolution rate, satisfaction scores) and identifies opportunities for improvement.</li> <li>Interacts directly with customers and reps to resolve escalated customer concerns or complex issues to ensure prompt and effective resolution.</li> <li>Collaborates with internal teams (e.g., Sales, Operations, Engineering, Quality, Technical Support) to resolve customer issues, improve cross-functional workflows, and translate warranty data into actionable insights that enhance profitability and drive long-term performance improvements.</li> <li>Coaches and develops team members, providing ongoing development opportunities to enhance team capabilities while driving continuous improvement across all functions.</li> <li>Analyzes customer feedback and data to identify trends, root causes, and improvement opportunities, and proposes plans to address issues.</li> <li>Prepares and presents regular reports on customer service performance and warranty metrics to senior leadership.</li> </ul> <h2>Qualifications</h2> Education and Experience Requirements: Bachelor’s degree in Business Administration, Communications, or related field (or equivalent experience), and 10+ years’ experience in customer service and/or warranty, including at least 3 years in a leadership role. Knowledge, Skills, and Abilities: <ul> <li>Passion for customer service and commitment to delivering outstanding service and building long-term customer relationships.</li> <li>Working knowledge of warranty programs and practices.</li> <li>Demonstrated leadership and problem-solving skills.</li> <li>Proven track record of improving customer satisfaction and operational efficiency.</li> <li>Excellent communication, interpersonal, and conflict-resolution skills.</li> <li>Strong organizational skills and attention to detail.</li> <li>Experience with customer service software and CRM platforms.</li> <li>Ability to multitask, prioritize, and adapt in a dynamic environment.</li> </ul> Work Environment: <ul> <li>Primarily works in an office environment.</li> <li>Periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.</li> <li>Travels occasionally as needed.</li> </ul> Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Aaon

Manager, Customer Service and Warranty

About Us: At AMETEK Power Quality Solutions (PQS), we are at the forefront of power quality solutions, safeguarding mission-critical equipment in data centers, network closets, and IT closets. Our cutting-edge products and services ensure the reliability and efficiency of our clients' IT infrastructure. Join us and be part of a team that is driving innovation and excellence in the industry! Job Summary: Are you a visionary with a passion for business development and a knack for building lasting relationships? PQS is looking for a dynamic and results-driven Business Development Manager to spearhead our growth in the data center, network closet, and IT closet sectors with power quality and uninterrupted power supply solutions which are manufactured by the Powervar brand of AMETEK. This is not just a job; it's an opportunity to shape the future of IT infrastructure and make a significant impact on our company's success. This role offers a massive opportunity to significantly grow our business and expand our market presence. The sales representative will have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals. The ideal candidate will be a quick learner who has strong negotiating skills and an ability to showcase the value we bring in a compelling way. Often tasked with giving presentations and attending networking events and trade shows, the sales representative must be both personable and professional with excellent organization and communication skills along with attention to detail and accuracy. Key Responsibilities: <ul> <li>Strategic Channel Partner Development: Identify, engage, and develop strategic channel partners to expand our market reach and drive sales growth. Design and deliver comprehensive training programs for channel partners and end users to ensure they are well-versed in PQS's products and solutions.</li> <li>Develop Key Direct End-User Relationships: Build and nurture strong relationships with key direct decision-makers at end-user organizations to secure long-term business partnerships. </li> <li>Market Research and Analysis: Conduct thorough market research to identify new business opportunities and stay updated on industry trends and competitor activities. </li> <li>Sales and Revenue Growth: Drive sales initiatives with creativity and dedication, surpassing revenue targets and expanding our market footprint. </li> <li>Customer Support: Provide exceptional support to existing clients, ensuring their needs are met and fostering long-term relationships. Travel is expected to be at least 50%.</li> <li>Reporting: Maintain accurate records of business development activities and provide insightful reports to senior management. Maintain client database (via Salesforce) and delegate time accordingly to ensure monthly objectives are met.</li> </ul> Minimum Qualifications: <ul> <li>Bachelor's degree in Engineering, Business, Marketing, or a related field</li> <li>7+ years of experience in business development</li> <li>Knowledge of data centers, network closets, and IT closets</li> <li>Customer relationship management (CRM) system experience</li> </ul> Desired Qualifications: <ul> <li>Business development experience in the IT infrastructure or data center industry with a history of strong performance</li> <li>Knowledge of competitors, plus existing relationships with channel partners and end customers </li> <li>Excellent communication, negotiation, and presentation skills </li> <li>Ability to build and maintain strong relationships with clients and partners </li> <li>Self-motivated, goal-oriented, and able to work independently </li> <li>Proficiency in Microsoft Office Suite, Power BI and CRM software (Salesforce preferred)</li> </ul> What’s in It for You: <ul> <li>Competitive compensation, holiday pay, and paid time off</li> <li>Great benefits package that includes health, vision, and dental insurance</li> <li>401(k), plus matching</li> <li>Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave</li> <li>Employee referral program</li> <li>Tuition reimbursement program</li> <li>Employee assistance program</li> <li>Make a real difference by contributing to the reliability and efficiency of mission-critical IT infrastructure.</li> <li>This role is a unique opportunity to significantly grow our business and expand our market presence, making a lasting impact on the company's success.</li> <li>Opportunities for career advancement within our business unit and across all other AMETEK business entities</li> </ul> Additional Details: Location: This position is a remote role. Up to 50% travel will be required. To learn more about our company and our job opportunities, visit us at: <a href="https://www.ametek.com/careers" target="_blank">https://www.ametek.com/careers</a> To learn more about the business unit you’ll be joining, visit us at: <a href="https://www.powervar.com/" target="_blank">https://www.powervar.com/</a>

AMETEK

Business Development Manager

<h2>About the team</h2>The Technical Accounting team is a collaborative group within Zillow Group’s Finance organization. As a tactical and collaborative team within the Finance organization, we own accounting policy and serve as internal subject matter experts, providing guidance and support to both the broader accounting organization and business partners.<h2>About the role</h2>We are seeking a highly skilled and motivated Technical Accounting Manager to join our Accounting team. In this critical role, you will be responsible for researching, analyzing, and documenting the appropriate accounting treatment for new and complex transactions in accordance with U.S. Generally Accepted Accounting Principles (U.S. GAAP). You will play a key role in supporting Zillow Group’s growth and innovation, particularly in areas such as mergers and acquisitions, partnerships, leases and lease modifications, share-based compensation, and new product offerings.<h2>You Will Get To:</h2><ul> <li>Research, interpret, and document technical accounting analyses for new and unusual transactions, including M&amp;A, partnerships, leases, share-based compensation, and new business initiatives.</li> <li>Prepare high-quality technical accounting memos and position papers to support conclusions and facilitate internal and external audit reviews.</li> <li>Collaborate with business leaders, legal, finance, facilities, and external auditors to ensure accurate and timely accounting for complex transactions.</li> <li>Monitor, assess, and communicate the impact of new and emerging accounting standards relevant to Zillow Group.</li> <li>Provide technical accounting guidance and training to finance and business teams.</li> <li>Support special projects and other duties as assigned by leadership.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $97,400.00 - $155,600.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Deep knowledge of U.S. GAAP with demonstrated experience in technical accounting research and documentation.</li> <li>Exceptional problem-solving and critical thinking skills, with a passion for technical accounting.</li> <li>Excellent written and verbal communication skills, able to clearly explain complex concepts to both Finance and non-Finance stakeholders.</li> <li>Strong collaboration skills and experience working with cross-functional teams and external stakeholders.</li> <li>High attention to detail and ability to manage multiple priorities in a fast-paced environment.</li> </ul><ul> <li>6+ years of accounting experience, ideally with a Big 4 public accounting firm and/or in a technical accounting role at a public company.</li> <li>Bachelor’s degree in Accounting or related field required.</li> <li>Active CPA license required.</li> <li>Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Technical Accounting Manager

Zeeco

Project Engineer

Nester

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Counsel, Law Enforcement &amp; Government Response. About the job This position is needed to provide legal guidance to our Law Enforcement and Government Response team, manage the company’s response to various government inquiries, and support our compliance team as it enforces our platform’s Acceptable Use Policy. We are seeking an energetic and principled attorney with 5 or more years of relevant legal experience for this role. You are a fit if you have a background in litigation and government investigations coupled with an understanding of the key legal frameworks for government access to electronic information. Responsibilities In this role, you’ll: <ul> <li>Serve as Twilio’s lead attorney for responding to government inquiries and investigations, whether they relate to Twilio or its customers.</li> <li>Provide legal advice to the team of professionals that handles incoming requests from law enforcement and regulatory agencies from around the world, ensuring that all requests are scrutinized and handled in strict accordance with applicable laws, our terms of service, and Twilio’s law enforcement practices. </li> <li>Ensure company’s response to law enforcement and regulatory requests reflects company principles and policies on data privacy and consumer trust.</li> <li>Advise Twilio’s platform compliance function as they enforce Twilio’s rules and investigate and enforce potential violations of Twilio policy, industry rules, or other alleged wrongdoing. This will include handling a wide variety of pre-litigation (and occasional litigation) matters involving Twilio’s customers.</li> <li>Work cross-functionally with the privacy, communications regulatory, and public policy legal teams, as well as the consumer trust, security, platform integrity and product teams to ensure the company’s internal policies and procedures are consistent with our legal obligations and our values, and that these policies and procedures are operationalized appropriately throughout the organization. </li> <li>Partner with teams across Twilio legal to address legal challenges related to law enforcement and national security.</li> </ul> Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: <ul> <li>JD/LLM degree or foreign equivalent and active membership in at least one US state bar</li> <li>5+ years of relevant legal experience in some combination of government, law firm, and in-house roles.</li> <li>Experience advising on enforcement issues that apply to tech and/or telecommunications companies. Familiarity with ECPA and the Stored Communications Act is critical for success in this role; knowledge of CALEA, the CLOUD Act, and/or FISA is helpful. </li> <li>Proficient in resolving complex issues, and advising on multiple projects with teams across multiple time zones. </li> <li>Experience handling sensitive matters and maintaining confidentiality.</li> <li>Experience building partnerships within legal teams and with a wide range of internal partners to help define government access policies and ensure they are implemented properly and operationally supported.</li> <li>The ability to communicate professionally and effectively with law enforcement authorities as well as customers and other participants in the telecommunications ecosystem.</li> <li>Great judgment, clear and concise communication, and a desire to drive matters to a conclusion; and</li> <li>Sense of humor and, especially, curiosity - you’ll never stop learning! </li> </ul> Desired: <ul> <li>Experience working at a tech or telecommunications company or with global tech or telecommunications clients.</li> <li>Experience in law enforcement policy and risk-assessment, drafting regulatory language, and a knowledge of privacy and data security principles.</li> <li>Experience advising companies and/ or individuals conducting internal investigations, particularly those involving federal agencies or state attorneys general.</li> </ul> Location This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $184,500 - $230,700.</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $195,300 - $244,200.</li> <li>Based in the San Francisco Bay area, California: $217,000 - $271,300.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until July 15, 2025 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio

Counsel, Law Enforcement & Government Response

<h2>Job Details</h2> Job Location SF - Sioux Falls, SD Secondary Job Location(s) Enid-Broadway - Enid, OK; OKC-Broadway - Oklahoma City, OK; Tulsa-Yale - Tulsa, OK Position Type Full Time Education Level 4 Year Degree Travel Percentage Negligible Job Shift Day Job Category Banking <h2>Description</h2> The Director of Financial Crimes Investigative Unit leads the strategic design, development, and oversight of robust and scalable BSA/AML/OFAC and Fraud Risk Management programs. This role ensures that policies, procedures, and controls align with evolving regulatory expectations and industry best practices. The Director will also own the third-party risk management strategy as it pertains to financial crimes for the Bank’s fintech partnerships, ensuring effective oversight of fintech partners and other third-party relationships. PRINCIPLE DUTIES AND RESPONSIBILITIES <ol> <li>Directs, develops, and oversees comprehensive BSA/AML/OFAC and Fraud Risk Management programs, ensuring alignment with regulatory requirements, industry standards, and the Bank's risk appetite. This includes development and enforcement of policies, procedures, quality assurance programs, and employee education initiatives.</li> <li>Develops and executes strategic plans for leveraging technology and automated surveillance solutions to enhance compliance capabilities and reduce fraud exposure. Identifies opportunities to modernize monitoring systems in support of scalable and flexible risk coverage, including for BaaS-related activities.</li> <li>Leads the enterprise-wide BSA/AML/OFAC and Fraud Risk Management functions to ensure compliance with all applicable laws and regulations. Ensures the programs are adaptive to the unique challenges posed by the Bank’s BaaS offerings and fintech partners.</li> <li>Oversees and directs BSA/AML/OFAC, Identity Theft, and Fraud Risk Assessments across all products, services, customers, geographies, and third-party relationships. Ensures that assessments incorporate BaaS-specific risks and are reported to executive leadership and the Board at least annually.</li> <li>Oversees scenario development, tuning, and optimization of the Bank’s BSA/AML/OFAC and Fraud Risk Management systems. Ensures controls are tailored to address the risks associated with third-party fintech partners and non-traditional banking models.</li> <li>Provides regular, risk-based reporting to executive management and Board committees, highlighting program effectiveness, emerging risks, and the status of initiatives, with an emphasis on third-party oversight, BaaS partnerships, and financial crime trends.</li> <li>Builds and maintains strong relationships with internal business leaders, Legal, Compliance, Technology, and Operations to ensure enterprise-wide understanding and implementation of financial crime risk management practices. Promotes a risk-aware and solution-oriented culture, especially as it relates to fintech and BaaS channels.</li> <li>Develops and leads the financial crimes component of the third-party risk management framework. Establishes governance and due diligence protocols for onboarding and ongoing monitoring of BaaS partners. Ensures partners maintain adequate AML and fraud controls in accordance with the Bank’s standards and regulatory obligations.</li> <li>Partners with business lines to assess risks associated with new products, services, and third-party integrations. Ensures proactive financial crimes input in product development and fintech partner engagement processes.</li> <li>Maintains expertise in evolving regulatory landscapes, emerging typologies, and industry trends related to financial crime and third-party risk. </li> <li>Performs other duties as assigned.</li> </ol> <h2>Qualifications</h2> EDUCATION AND/OR EXPERIENCE <ul> <li>Bachelor’s degree, at minimum, required. </li> <li>12-15 years BSA/AML compliance, fraud and/or case investigation, required.</li> <li>7+ years related experience in financial institutions supporting fintech partner relationships, preferred.</li> </ul> KNOWLEDGE, SKILLS, AND ABILITIES <ul> <li>Extensive understanding of BSA/AML regulatory requirements, fraud risks, and monitoring and investigation techniques.</li> <li>Strong investigative, written, and oral communication skills.</li> <li>Strong commitment to ethics, and the ability to build consensus and understand variety of issues and perspectives.</li> <li>Strong understanding of the banking industry, including bank partnerships with fintech companies.</li> <li>Management experience leading and building teams within the banking industry, including ability to act as a mentor to team members.</li> <li>Ability to engage with third parties, including auditors, regulators and fintech partners, to effectively communicate aspects of the Bank’s BSA/AML/OFAC and Fraud Risk Management programs.</li> <li>Strong teamwork skills to effectively partner with enterprise risk, business unit leaders, and other senior executives. </li> <li>Strong leadership skills, to guide organizational change and collaborate with key partners across various levels. </li> <li>Ability to simplify difficult concepts and challenges by thinking analytically. </li> <li>Ability to work in a dynamic environment, building and maintaining a network of contacts, and coordinating with several partners across the company. </li> <li>Desire to work in a collaborative environment, drive strategic direction as well as contribute day-to-day on implementing tactical solutions. </li> <li>Past experience building and maintaining key relationships across departments and functions, and establishing a culture of engagement.</li> <li>Proven ability to positively and creatively influence change and champion critical change initiatives; help others to anticipate and manage through change.</li> </ul>

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