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Salary Range $96,000 - $125,000*Job Description:Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services.As the Manager of Procurement Analytics in Strategic Sourcing and Procurement (SS&amp;P), you will lead an onshore and offshore team of category analysts that support the strategic sourcing team through data-driven insights. You will build and rapidly mature this new capability in addition to supporting the daily needs for high quality insights to drive procurement outcomes. You will lead and develop your team, establish a data and process foundation and build stakeholder relationships. Your work will positively impact bottom-line results, minimize risks and foster internal and external relationships. You will report to the SS&amp;P Director of Shared Services. Role Description<ul> <li>Create a culture where facts and data are treated as an asset that helps accelerate procurement outcomes </li> <li>Establish a roadmap to build out the procurement analytics capability </li> <li>Provide guidance &amp; thought leadership to the team to support their development of advanced analyses and insights </li> <li>Build relationships across the strategic sourcing team and other stakeholders to foster collaboration and service delivery </li> <li>Partner with strategic sourcing leaders and team members to align on needs, priorities and adoption </li> <li>Lead a team of onshore and offshore procurement analysts by providing guidance, mentorship and performance feedback </li> <li>Create high impact analyses and presentations leveraging spend, market, contract and supplier performance data </li> </ul>Key Qualifications<ul> <li>Bachelor's degree in supply chain, business administration, finance, statistics, data science, or related field </li> <li>5+ years of experience in analytics, procurement, category management or strategic sourcing </li> <li>Strong expertise in Microsoft Excel, Power BI, Tableau or other data analysis and visualization tools </li> <li>Experience with procurement and/or ERP systems (Workday, SpendHQ, etc.) </li> <li>Expertise in data models and data relationships to facilitate analytics </li> <li>Ability to influence outcomes using strong verbal and written communication skills as well as relationships </li> <li>Intellectual curiosity and desire to learn </li> </ul>Your Life and Career at Saks: <h3>● Exposure to rewarding career advancement opportunities</h3><h3>● A culture that promotes a healthy, fulfilling work/life balance</h3><h3>● Benefits package for all eligible full-time employees (including medical, vision and dental).</h3><h3>● An amazing employee discount</h3>Thank you for your interest with Saks. We look forward to reviewing your application. <h3>Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</h3><h3>Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. </h3>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. *The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.

Saks Fifth Avenue

Manager, Procurement Analytics

There is a pre-determined candidate for this position. Role Value Proposition Join our dynamic team as a Client Services Consultant II! We take pride in being on Fortune’s top 25 best places to work for. We have an incredible opportunity for you to join an amazing team at MetLife, where you will play a pivotal role in delivering exceptional service to our National Account clients. As a Client Services Consultant II, you will have overall accountability for the day-to-day service support of multiple National Accounts clients (5,000+ lives). You will be at the heart of our mission to exceed customer expectations and make it easier for them to do business with us. Key Responsibilities <ul type="disc"> <li> Overall Accountability: Partner closely with the Account executive and have overall accountability for the day-to-day administration of multiple complex clients. </li> <li> Client Liaison: Serve as the bridge between our clients and internal teams, ensuring seamless communication and collaboration between the internal MetLife teams. </li> <li> Meeting Management: Coordinates and facilitates ongoing client meetings, in person or via conference call, and prepares materials, agendas, minutes and presentations. Participates in and facilitates client Finalist and Stewardship meetings. </li> <li> Consultative Solutions: Provide clients with consultative, alternative solutions to requests that can identify possible plan design alternatives. </li> <li> Customer Service Excellence: Deliver exceptional customer service through ongoing timely customer delivery and client satisfaction. </li> <li> Strategic Planning: Leads client account audits and strategic planning process, and partners with financial team and other partners in the completion of client reports. </li> <li> Subject Matter Expertise: Serve as a key resource and may serve as a subject matter expert to Customer Unit and National accounts. </li> <li> RFP Support: Partner with the Proposal Unit to research and respond to RFP questionnaires. </li> <li> Contract Execution: Understand detailed components and provisions in legal agreements between MetLife and the client and assist in facilitating the execution of contracts to ensure compliance. </li> <li> Industry Knowledge: Comprehend competitors’ products, industry trends, and legal developments impacting business. </li> <li> Product Knowledge: Firm knowledge of MetLife’s group products, services, and systems and ability to apply analytical skills to the interaction of these products, services, and systems. </li> </ul> Essential Business Experience and Technical Skills Required: <ul type="disc"> <li>3+ years of equivalent experience within the insurance space.</li> <li>3+ years of account management/client service experience, with a passion for client service.</li> <li>Excellent organizational, interpersonal, and communication skills, both written and verbal.</li> <li>Ability to work autonomously, effectively handle multiple tasks, prioritize deadlines appropriately, and remain flexible.</li> <li>General understanding of employee benefits industry.</li> <li>Proficient with Microsoft Office software, Teams meeting and Webex meeting tools.</li> <li>Self-motivated to learn more about the business and proactive in personal development.</li> <li>10% travel required. </li> <li>High School Diploma or equivalent </li> </ul> Preferred: <ul type="disc"> <li>Bachelor’s Degree.</li> <li>Experience with Disability products is a strong asset.</li> <li>Ability to balance client expectations with MetLife capabilities.</li> <li>Project management skills including problem-solving, attention to detail, analytical thinking, and decisiveness.</li> </ul>

MetLife

Client Services Consultant II

Miratech

Systems Analyst III

<h2>#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. </h2>JOB SUMMARYThis position is eligible for remote work in one of the following states: Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Louisiana, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Texas, Virginia, Wisconsin, or Wyoming. This position will require some travel for office meetings, as needed, to our corporate office in Tulsa, OK.Job Profile Summary Performs activities related to measurement functions.Essential Functions and Responsibilities<ul> <li>Install, calibrate, repair, Turbine, Coriolis, Ultrasonic, regulator settings, electronic flow computers, and relief valves (as specified by position)</li> <li>Perform measurement, sampling, and regulation operations and maintenance at facilities</li> <li>Calibrate and maintain test instrumentation and auxiliary equipment</li> <li>Drive and ensure maintenance of company vehicle</li> <li>Effective interaction with corporate measurement personnel and adherence to corporate measurement procedures</li> <li>Prepare reports including but not limited to (as specified by position):<ul> <li>Job orders and completion reports</li> <li>Meter and regulator installation and/or removal (PROVE-It)</li> <li>Equipment and operational tests, repairs, and maintenance</li> <li>DOT compliance reports</li> <li>Sample reports</li> <li>Generate batch tickets</li> </ul> </li> <li>Witness meter calibrations per contractual obligations</li> <li>Responsibilities may include Department of Transportation (DOT) covered functions, including operations, maintenance, or emergency response on a pipeline. Job duties also require the employee to be alert and respond immediately to dangerous or hazardous conditions, and where impaired performance, or failure to follow safety precautions, could result in serious injury or property damage.</li> </ul>Education<ul><li>None Required.</li></ul>Work Experience<ul> <li>Training and/or experience relative to:<ul> <li>Meter proving and installation</li> <li>Regulating flow and pressure</li> <li>Company and governmental operating/safety procedures</li> <li>Servicing/repairing measuring station equipment</li> <li>Interpretation of measurement data</li> <li>Characteristics of product handled</li> </ul> </li> <li>Experience in reading and interpreting maps, plats, atlas pages, dials, gauges, sample reports, drawings, procedures, correction tables, and applicable operation and safety manuals</li> </ul>Knowledge, Skills and Abilities<ul> <li>Ability to: install, test, repair, and maintain measurement and regulation equipment</li> <li>Ability to: use, maintain, and repair tools and equipment used to regulate flow of gas</li> <li>Ability to: apply basic arithmetic: addition, subtraction, multiplication, and division. Application of formulas to validate volume calculations/corrections</li> <li>Ability to: communicate and/or exchange written and verbal information and instructions</li> <li>Ability to: climb and maintain balance on ladders. Able to operate on elevated work surfaces.</li> <li>Ability to: work in confined areas.</li> <li>Ability to: react immediately to emergency situations to prevent injury to self and others.</li> <li>Ability to: operate tools and equipment as required</li> <li>Ability to: travel over uneven terrain including but not limited to mud, gravel, sand, rocks, ice and / or snow</li> </ul>Licenses and Certifications<ul><li>None required</li></ul>Strength Factor Rating - Physical Demands/Requirements<ul><li>Medium Work - Exerting 20 to 50 pounds of force occasionally and/or 10 to 25 pounds of force frequently and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.</li></ul>Strength Factor Description - Physical Demands/Requirements<ul> <li>Standing: Remaining on one's feet in an upright position at a work station without moving about (Frequently)</li> <li>Walking: Moving about on foot (Frequently)</li> <li>Sitting: Remaining in a seated position (Occasionally)</li> <li>Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)</li> <li>Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)</li> <li>Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)</li> <li>Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)</li> <li>Climbing: Ladders, Stairs (Occasionally)</li> <li>Balancing: Maintaining body equilibrium to prevent falling (Constantly)</li> <li>Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)</li> <li>Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)</li> <li>Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)</li> <li>Crawling: Moving about on the hands and arms in any direction (Constantly)</li> <li>Reaching: Extending hands and arms in any direction (Constantly)</li> <li>Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)</li> <li>Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)</li> <li>Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)</li> <li>Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)</li> <li>Hearing: Perceiving the nature of sound by the ear (Frequently)</li> <li>Tasting/Smelling: (Occasionally)</li> <li>Near Vision: Clarity of vision at 20 inches or less (Constantly)</li> <li>Far Vision: Clarity of vision at 20 feet for more (Constantly)</li> <li>Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Constantly)</li> <li>Vision: Color - The ability to identify and distinguish colors (Constantly)</li> </ul>Working Conditions/Environment<ul><li>Employee is subject to inside and outside environmental conditions</li></ul>Working Conditions<ul> <li>Well lighted, climate controlled areas (Frequently)</li> <li>Outdoor weather conditions (Occasionally)</li> <li>Wet or humid conditions (not weather related) (Occasionally)</li> <li>Extreme cold (not weather related) (Occasionally)</li> <li>Extreme heat (not weather related) (Occasionally)</li> <li>Dust, fumes, gases (Occasionally)</li> <li>Moving mechanical parts (Occasionally)</li> <li>Potential electric shock (Occasionally)</li> <li>Prolonged exposure to vibration (Occasionally)</li> <li>High pitched noises/loud noises (Occasionally)</li> <li>Unprotected heights (Occasionally)</li> <li>Frequent repetitive motion (Constantly)</li> <li>CRT (Computer Monitor(s)) (Constantly)</li> </ul>Travel<ul><li>Travel to other locations required</li></ul>Driving<ul><li>Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license</li></ul>ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email <a href="mailto:HRSolutions@ONEOK.com" target="_blank">HRSolutions@ONEOK.com</a> or call 1-855-663-6547​. Expected Salary Range$65,000.00 - $97,000.00

ONEOK

Measurement Technician - Intermediate

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview You may be eligible for a sign-on bonus of up to $3000. Join our team as a day shift, full-time, Cardiology Medical Assistant in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Oklahoma Heart Institute offers 24/7 catheterization labs, cardiac rehabilitation and a heart failure center. In addition, OHI is involved in over 200 cutting-edge research studies across the vast amount of specialties within the system.</li></ul> Learn About a Day in the Life of a Medical Assistant: Responsibilities The Medical Assistant will serve as the first clinical contact for incoming clinic patients and must represent OHI in regards to Code of Conduct, policies, and procedures. Responsibilities include transporting, rooming, and preparing patients for physician, advanced practice provider, and nurse clinic visits. Completion of vital signs, medication reconciliation, allergy review, inquiry of past medical and family history, and documentation of the above in the electronic medical record. The Medical Assistant will participate in completion of provider orders by accurately performing venipuncture and EKGs, appropriately applying ambulatory cardiac monitoring, correctly selecting and documenting medication samples, and patient education of the above as directed by nurse or provider. The Medical Assistant will assist with additional clinic and/or administrative duties as delegated by the nurse, provider, or supervisor. Qualifications Job Requirements: <ul type="disc"> <li>High school Diploma or GED</li> <li>BLS, PALS, or ACLS may be required for certain units</li> </ul> <ul type="disc"><li>Successful completion of a Medical Assistant training program or more than 3 years of working experience as an MA. </li></ul> Preferred Job Requirements: <ul type="disc"> <li>1-3 years of previous experience</li> <li>Vocational / Technical Education</li> <li>Current CMA, RMA or ABR certification </li> </ul>

Hillcrest Healthcare System

Medical Assistant / MA Cardiology

McElroy Manufacturing

Benefits Administrator

Liberty Mutual Strategic Ventures

Operational Excellence Leader

<h3>About Us</h3> <a href="http://usenourish.com/" target="_blank">Nourish</a> is on a mission to improve people’s health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but &lt;1% of eligible Americans use their covered benefits. Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform. We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion. Learn more about us <a href="https://www.fiercehealthcare.com/special-reports/fierce-healthcares-fierce-15-2025" target="_blank">here</a> and read about our recent Series B <a href="https://www.usenourish.com/blog/nourish-announces-series-b" target="_blank">here</a>. <h3>About the Role</h3> Reporting to our <a href="https://www.linkedin.com/in/karinsegovia/" target="_blank">Credentialing Lead</a>, the Credentialing Associate will support all credentialing operations at Nourish, including assisting with day-to-day tasks, maintaining and optimizing workflows, developing net-new processes as we expand into new payers and functions, and helping to ensure the credentialing process runs smoothly. This role is critical for many of Nourish’s core operations; you’ll get the chance to work cross-functionally with our RCM, Payer Ops, Clinical Ops, and Customer Experience teams. The work you do will positively impact all stakeholders at Nourish—our patients (ensuring they get the life-changing care they need), our dietitians (providing a seamless credentialing experience), our payers, and more. This role is full-time and open to remote or in Nourish’s NYC office in the heart of Union Square. <h3>Key Responsibilities:</h3> <ul> <li>Own the end-to-end cycle completion of credentialing applications for new and/existing providers under our contracts, ensuring all requirements are met for successful enrollment.</li> <li>Assist in building NCQA compliant ongoing monitoring and delegation programs for the Nourish network of RDs.</li> <li>Support efforts to streamline existing credentialing processes by providing suggestions for automation or new tools, optimizing individual steps, and ensuring smooth workflows.</li> <li>Develop SOPs (detailed guides) for new payer contracts (detailed guides) and other credentialing processes, and own the implementation across the team..</li> <li>Collaborate with team members to prioritize tasks and meet deadlines for application execution and follow-ups. Assist in managing/uptraining our contract credentialing team.</li> <li>Help track credentialing metrics and report on progress, roadblocks, and other updates; provide suggestions on how to make our reporting more robust &amp; actionable.</li> <li>Provide direct support to our dietitians and payers, and own/manage all RD credentialing communications Assist in managing RD and payer inquiries</li> <li>Communicate effectively with cross-functional teams to share updates, reprioritize work, and gather input as needed..</li> </ul> <h3>We’d love to hear from you if:</h3> <ul> <li>You have 4+ years of experience in a credentialing and/or provider enrollment role.</li> <li>You are familiar with credentialing processes and payer and accreditation requirements.</li> <li>You are an effective communicator and enjoy collaborating with people across different roles and teams.You are meticulously organized and detail-oriented.</li> <li>You are tech-savvy and open to learning and using new technologies.</li> <li>You are flexible and adaptable when facing new challenges and circumstances.</li> <li> You’re proactive and eager to learn. You seek opportunities to take ownership of tasks and enjoy problem-solving when challenges arise. </li> <li>You thrive in a dynamic environment. You’re energized by a rapidly improving (and thus changing) workplace.</li> </ul> <h3>More Information</h3> <a href="#">Interview Process</a> <a href="https://www.notion.so/Mission-Vision-Success-75c1aed3850a4c59b8e7d1df101832ab?pvs=21" target="_blank">Mission &amp; Vision &amp; Success</a> <a href="https://www.notion.so/Nourish-Clinical-Philosophy-7687ecbddc064a5ca5cce0ed780c0ced?pvs=21" target="_blank">Nourish Clinical Philosophy</a> <a href="https://www.notion.so/Values-84cef6ac8c384f4d8f595a8c0061c62c?pvs=21" target="_blank">Values</a> <a href="https://www.notion.so/Why-Nourish-Exists-84442a27abc34e2b95b2ad3d3dfb1214?pvs=21" target="_blank">Why Nourish Exists</a> <a href="https://www.notion.so/Team-c48f74ebc0674f668e20bb1313f0c2eb?pvs=21" target="_blank">Team</a> <a href="https://www.notion.so/Compensation-Benefits-38e34a54930f45cf93f41fd7f7e28a83?pvs=21" target="_blank">Compensation &amp; Benefits</a> <a href="https://www.notion.so/How-We-Work-a461b591089f412dbc2c55ab7167f74e?pvs=21" target="_blank">How We Work</a> Please note that you must be legally authorized to work in the U.S. for this position. #LI-REMOTE #LI-HYBRID

Nourish

Credentialing Associate

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary As a Senior Analyst, Data Governance Operations, you will play a pivotal role in driving our data governance initiatives forward. Leveraging your excellent communication skills, you will lead meaningful conversations, host trainings, and foster relationships with various teams across the organization. This role offers the chance to work closely with a diverse set of stakeholders, influencing the way data is viewed, managed, and leveraged across the organization. If you're passionate about data and its potential to drive business success, this could be the perfect role for you.<h3>Responsibilities:</h3><ul> <li>Engage with stakeholders across different functions to understand and address data-related needs and challenges.</li> <li>Serve as a key point of contact for data stewards and owners across different domains, assisting with onboarding, addressing queries, and ensuring they have the resources and support needed to effectively manage their domains.</li> <li>Develop and nurture relationships with various teams, positioning the data governance unit as a reliable partner in all data matters.</li> <li>Assist in the development and updating of training content and materials; host and facilitate training sessions to enhance the organization's understanding and implementation of data governance practices.</li> <li>Support ongoing data governance projects, ensuring timely execution and alignment with the company's strategic goals.</li> <li>Assist in maintaining governance documentation, ensuring all processes, policies, and standards are up-to-date and easily accessible for internal teams.</li> <li>Address data governance related issues, escalating where necessary and ensuring timely resolution.</li> <li>Support the collection and reporting of data governance metrics, helping to showcase the progress and impact of governance initiatives.</li> </ul> Required Qualifications<ul><li>Minimum one year of experience supporting data governance operations, data policy, data management, or a related field.</li></ul> Preferred Qualifications<ul> <li>Strong verbal and written communication skills.</li> <li>Ability to facilitate meetings and training sessions effectively.</li> <li>Knowledge of data governance best practices and principles.</li> <li>Strong analytical and problem-solving skills.</li> <li>Team player with the ability to work independently.</li> <li>Strong interpersonal skills and a keen ability to build and nurture relationships.</li> <li>Organized, detail-oriented, and able to juggle multiple priorities simultaneously.</li> </ul> Education<ul><li>Bachelor's degree in a related field (e.g., Information Systems, Business Administration) or equivalent experience. </li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$79,310.00 - $158,620.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/30/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Senior Analyst, Data Governance

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Company: Oak Street Health Title: Sr Analyst,Prod Serv/SupptLocation: RemoteRole Description: As a Sr Analyst, Production Services/Support, your job will be to act as a bridge between the engineering and operations teams during production incidents, Change management, and problem management. You will collaborate with application owners, varying levels of management, and other team members to plan and implement Incident, Problem, and Change management related process improvements, report service management metrics, and serve as a liaison to software vendors and various IT staff for multiple applications and their infrastructure.This role requires on-call availability during evenings, overnight hours, and weekends on a rotating schedule.Core Responsibilities:<ul> <li>Serve as the first responder for major production issues for the Production Management support team.</li> <li>Lead major incident bridges, guiding resolver teams to achieve incident resolution within SLAs.</li> <li>Continuously assess business impact and communicate effectively across various groups and channels, including executive management.</li> <li>Engage necessary resources, including technical, product, and vendor personnel.</li> <li>Provide timely and accurate communication to all affected parties, including executive management.</li> <li>Maintain accurate incident and problem records in ticketing systems (e.g., JIRA, ServiceNow).</li> <li>Document incident timelines and remediation actions.</li> <li>Join forces with problem management in Root Cause Analysis (RCA), corrective actions through closure and proactive problem management.</li> <li>Prepare and present metrics, status and service health reports.</li> <li>Conduct training and knowledge-sharing sessions for various teams and new hires to support standardized processes.</li> <li>Drive the continuous improvement of service management processes and procedures to maintain high service quality.</li> <li>Regularly provide input and status updates for project tracking activities.</li> <li>Maintain the repository of troubleshooting documentation (Run book, Job Aids, Scripts, and Standard Operating procedures)</li> <li>Provide on-call support during non-business hours (team provides 24x7 support for incidents)</li> <li>Write scripts and automate as much of the production support as possible.</li> <li>Other duties as assigned</li> </ul>What are we looking for?<ul> <li>3 years of Production support experience and relevant experience in Service Now, DevOps, TechOps, Monitoring tools, and Process Improvements</li> <li>Preferred ITIL certification</li> <li>Ability to do complex, in-depth analysis and develop innovative methods to accelerate resolution with systems comprising custom developed products, SaaS, and other platforms.</li> <li>Advanced verbal and written communication skills necessary to present/explain technical knowledge, and provide advice to management, regulators, reviewers, and stakeholders.</li> <li>Experience and skills needed for customer support to include a focus on listening, rapport-building, clear communication, friendly and approachable nature, and courtesy and respect.</li> <li>They must possess an operations-oriented mindset and a knack for technical firefighting, diagnostics, troubleshooting and problem solving.</li> <li>Experience with ticketing systems (e.g. ServiceNow, Jira Service Management) is strongly preferred</li> <li>US work authorization.</li> <li>Someone who embodies being "Oaky".</li> </ul> What does being "Oaky" look like?<ul> <li>Radiating positive energy</li> <li>Assuming good intentions</li> <li>Creating an unmatched patient experience</li> <li>Driving clinical excellence</li> <li>Taking ownership and delivering results</li> <li>Being relentlessly determined</li> </ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 06/23/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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