This is a remote role that may only be hired in FL.
This Organizational Change Management Consultant position provides change management consultation and expertise to business units within the Bank. Manages the planning and execution of change management projects to maximize adoption of newly changed processes, technology, and structures. Creates standards and processes that ensure implementation success, and monitors initiative effectiveness through key performance metrics. Collaborates with management and project teams to drive change that addresses business needs, improves efficiencies, and achieves organizational objectives.
Responsibilities
- Change Management - Leads change management projects including development, execution, and direction. Facilitates initiatives that impact stakeholders both internal and external to the department. Responsible for stakeholder identification and analysis, prescriptive planning, timing and channel delivery, and coordinating implementation of changes.
- Collaboration - Works closely with project teams on change management, communication, and training needs to ensure successful project execution and adoption. Communicates clearly with management, associates, and wider business units in driving change across the Bank.
- Business Support - Responsible for change management standards, processes, and tools. Ensures organizational adherence, monitoring compliance and communicating deficiencies as necessary.
- Reporting - Utilizes key metrics to analyze, track, and report on project impact and performance. Ensures that all changes are clearly recorded and evaluated.
Qualifications
Bachelor's Degree and 4 years of experience in Change Management OR High School Diploma or GED and 8 years of experience in Change Management
License or Certification Type: Change Management Certification
Preferred Skills:
- Knowledge of change management principles and tools as well as development of related tactics and assessments.
- Ability to influence others and move toward a common goal, Flexible, adaptable, and able to work in uncertain situations.
Current contractor/contingent worker for First Citizens Bank.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
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