Claim Operations Associate (Hybrid)

Mid-Continent Group underwrites specialty commercial insurance products and specializes in general liability, commercial auto, umbrella, and inland marine coverages. With a long history of financial strength and stability, Mid-Continent Group is rated "A+" (Superior) by A.M. Best.

Mid-Continent provides a competitive salary with annual salary reviews. Our benefits package includes: health, dental, vision, life, disability, paid time off, 401(k), retirement plan, employee stock purchase plan, and tuition reimbursement, including incentive bonus awards for completion of certification courses.

Essential Job Functions and Responsibilities:

• Provide clerical support to Claims department:
  • Review data and text associated with claims files.
  • Scan and index documents.
  • May assist with and/or create general correspondence.
  • May perform mail/file functions. Utilize the company system(s) to identify the appropriate recipient of correspondence within or outside the company. Sort and distribute mail. Maintain/purge documents according to record retention guidelines and distribute files/file systems.
• May assist Claims department:
  • Set up claims files.
  • File correspondence and other material related to the claims records, as directed.
  • Obtain coverage information from policies.
  • Investigate discrepancies in the information gathered.
  • Enter information into system(s).
  • Order reports.
• Update claims files and maintains, corrects, and/or updates data using office technology.
• Prepare and maintain records, registers, and schedules.
• Perform other duties as assigned.

Job Requirements:

• Must have a high school diploma or equivalent.
• Generally, 6 months to 2 years of related experience.

Company:

MCC Mid-Continent Casualty Company